Customer service manager jobs in Fareham - Page 2Create job alerts

Heating & Cooling Manager Fareham | Salary DOE | Monday Friday (Office Based) About the Company Our client is a growing and forward-thinking renewable energy and heating company based in Fareham. Specialising in modern heating and cooling solutions including air source heat pumps, traditional heating systems, and renewable technologies, they are committed to delivering high-quality installations and excellent customer service. Due to continued growth, they are now looking for a Heating & Cooling Manager to oversee their engineering team and lead the day-to-day operations of the heating division. The Role As Heating & Cooling Manager, you will be responsible for managing a team of engineers and ensuring the smooth delivery of heating and cooling projects. This is a key leadership position within the business, overseeing engineer workloads, coordinating jobs, managing stock, and ensuring projects are delivered efficiently and to a high standard. You will work closely with the company directors and play an important role in the continued growth of the heating and renewable energy division. Key Responsibilities Managing and supporting a team of heating and cooling engineers Overseeing installation and service works for heating and cooling systems Coordinating engineer schedules and workloads Managing stock, materials, and equipment requirements Supporting engineers with technical queries and problem solving Ensuring projects are delivered on time and to a high standard Maintaining compliance with industry regulations and health & safety standards Liaising with customers and internal teams to ensure smooth project delivery Reporting directly to the company directors on performance and operations Requirements Strong background within heating and cooling systems Experience working with air source heat pumps (ASHP) and renewable heating technologies Previous experience managing or supervising engineers Strong organisational and leadership skills Technical knowledge of heating installations, servicing, and fault finding Excellent communication and problem-solving abilities Full UK driving licence Desirable Experience within the renewable energy sector Relevant plumbing, heating, or HVAC qualifications Experience managing installation teams or service departments Whats on Offer Monday Friday, 9am 5pm (office based) Opportunity to lead and grow a heating and cooling division Long-term progression within a growing renewable energy business TPBN1_UKTJ

A large property advisory company is seeking a Regional Facilities Manager to provide professional day-to-day facilities management service to surveyors, clients and occupiers, maintaining and protecting the value of clients’ property assets. The Regional Facilities Manager will have previous experience in facilities management, be working towards their BIFM membership, and have experience in building health and safety. In addition, the Regional Facilities Manager will have a current driving licence, strong people skills, and be highly organised. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Provide an effective response to customer queries and issues Assist in service monitoring and supplier management, ensuring standards are maintained Be the first line contact for the facilities department on site for all internal and external customers/contractors Respond effectively to all telephone queries and complaints Assist in maintaining up-to-date property records Carry out site inspections/walk arounds on agreed frequencies, ensuring the building fabric is in good order, noting any defects and H&S issues; notify senior FM of any problems Monitor active jobs log Review and make recommendations to maintain building integrity and maintain accurate records Liaise with building contractors to follow through on approved work on both hard and soft services Assist in the compliance with existing H&S policy, safe working practices and best practices Work to discipline guidelines and standard procedures Monitor all costs for all facilities budgets Ensure building plans are kept up to date Assist with the preparation and tendering of contracts within the facilities team, ensuring commercial competitiveness Prepare the annual budgets and proposed cash flow for the client’s approval At the end of the contract period, assist the Property Asset Managers with the transfer of property details/records and contracts and advise all relevant third parties Knowledge, skills and qualifications required: Have attained minimum GCSE qualifications Proven experience with Health and Safety Good understanding of current legislation and RICS regulations Is adaptable, dependable, and discreet Is highly organised and time efficient Strong customer service, teamwork, communication, and IT skills Is working towards membership of BIFM Have a current and full driving licence Desirable: Have previous work experience in property facilities management Salary: up to £50,000 DOE Benefits: £4,700 car allowance, annual bonus appraisal

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 25 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Other Please note: This role is contracted to 43.8 weeks per year Could you shine as Chartwells's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1604/43774001/52803094/BU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Are you an experienced Customer Service Manager looking for a role where you can truly make an impact? Do you thrive on continuous improvement, leadership, and delivering exceptional customer outcomes? If so, this could be the opportunity for you. We are seeking a Customer Service Manager to join a global manufacturing organisation, leading and developing the customer service function to support business growth and customer satisfaction. The Role As Customer Service Manager, you will have full responsibility for leading the customer service team and ensuring the delivery of high‑quality service across all customer interactions. You will work cross‑functionally to optimise performance, strengthen governance, and drive continuous improvement. Key responsibilities include • Lead, motivate, and develop the customer service team, • Plan and prioritise people, budgets, and resources effectively, • Build team capability, accountability, and performance culture, • Monitor, report on, and improve customer service performance, • Ensure customer quality standards and regulatory compliance, • Lead and support the resolution of quality and customer issues, • Oversee warranty, returns, and corrective action processes, • Own customer account delivery and communications, • Maintain accurate demand forecasting and data integrity, • Coordinate cross‑functional responses to customer requirements, • Own commercial governance and risk management, • Maximise both customer satisfaction and business value, • Strengthen financial discipline and cost control, • Drive efficiency, process improvement, and capability development What We’re Looking For • Proven experience in a Customer Service Manager or similar leadership role, • Strong people management and stakeholder engagement skills, • Experience working within a manufacturing or operational environment, • A continuous improvement mindset with a data‑driven approach, • Ability to balance customer focus with commercial and operational priorities Salary & Hours • £60,000 per annum, • 39 hours per week, • Early finish on a Friday Benefits • 5 weeks’ annual leave, with the option to buy additional holiday, • Up to 7% employer pension contribution, • Share save scheme, • Life assurance (4x annual salary), • Employee cashback scheme, • Cycle to work scheme, • On‑site canteen and gym, • Free on‑site parking Why Join? You’ll be joining a stable, global manufacturing business that values its people, invests in development, and empowers leaders to make a real difference. This role offers genuine scope to influence, improve, and shape the future of the customer service function. Kingdom People are acting as a Recruitment Agency in relation to this vacancy

London South West (covering Reading, Chichester, Bournemouth and surrounding areas) Competitive Salary + Bonus + Company Car / Car Allowance + Benefits Are you experienced and committed in bringing value to M&E Consultants? We are looking for a Consultant Development Manager to join our dynamic and thriving team. This is an exciting opportunity to work with leading Consultants to expand the reach of our innovative HVAC solutions across the Commercial market. What’s In It For You? Daikin UK care about what we do and who helps us to do it, so we put great emphasis on rewarding our employees every step of the way. This includes: • Highly competitive bonus, • 7% contribution towards your pension, • Comprehensive private medical and personal accident insurance plans, • Investment in your training and development to encourage and support your career progression within the company What Will You Be Doing? • Develop fruitful relationships with new and existing M&E Consultants to increase opportunities., • Conduct site visits to maximise value and showcase Daikin’s competitive advantage., • Collaborate with Pre-Sales teams to create high-quality project specifications., • Act as the first point of support for allocated customers, ensuring exceptional service., • Expand the range of Daikin products specified in projects to deliver total solutions., • Manage project pipelines, track progress, and maintain accurate data in CRM systems., • Deliver technical presentations and CPD sessions to upskill customers on products and legislation., • Generate new leads, map customer networks, and drive the growing regional activity. About You: • Your strong networking skills has allowed you to establish trusted relationships with M&E Consultants., • An excellent ability at influencing at early stages to secure a solid specification sales pipeline., • Highly organised, you thrive in having the autonomy in managing your own work schedule., • Customer-centric mindset, with thorough technical product knowledge to tailor bespoke solutions. (Ideally, consisting of VRV, chiller and ventilation applications.) About Us: Daikin UK Ltd provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 100 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology. We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected. We believe that diversity in our team enhances creativity, innovation, and performance. We welcome applications from individuals of all backgrounds. Join us in creating an environment where everyone can thrive

Assistant Manager - Fashion Retail | Portsmouth Salary: Up to £35,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant Portsmouth. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role as Assistant Manager, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities for the Assistant Manager: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For in an Assistant Manager: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to £35,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion.Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Portsmouth? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35897

Store Manager Portsmouth | Fashion Retail | Salary Up to £42,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving brand, with an incredible salary of up to £42,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! What You'll Be Doing: Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service. Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service. Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience. Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment. What We're Looking For: Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment. Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance. Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness. Customer-Focused: You're passionate about delivering an outstanding customer experience. Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do. What's in It for You? Competitive Salary: Up to £42,000 + an amazing benefits package! Career Progression: The opportunity to grow and develop within a successful and expanding brand. Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine! Company Benefits : Lot's of added extras Uniform and amazing discount If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team! BH35894

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 25 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Other Please note: This role is contracted to 43 weeks per year Could you shine as Chartwells's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2904/L97801/52789303/R/BU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Job Title: Mechanical / Electrical Technician Field Service (Naval) Location: Portsmouth (Contractor) Reporting to: Field Service Engineering Manager We are seeking an experienced Mechanical / Electrical Technician to join a Field Service Team based in Portsmouth. This is an exciting opportunity to work in a high-profile and demanding military environment, supporting Naval taskings primarily in the Portsmouth area, with occasional travel to other UK sites as required. You will play a key role within the Field Service team, supporting a range of Naval vessels and contributing to additional projects across the Industry, Marine, and Offshore sectors. This position offers variety, responsibility, and the opportunity to work on advanced power conversion equipment in a dynamic operational setting. About the Role: Reporting to the Field Service Engineering Manager, you will be a pivotal member of the Portsmouth team, ensuring the smooth and professional delivery of all associated processes and tasks. You will work both on-site and aboard customer vessels, supporting installation, maintenance, refurbishment, and repair activities. Key Responsibilities Comply with all Company and Customer EHS policies and procedures. Follow defined procedures to build, refurbish, or repair power conversion equipment sub-assemblies. Inspect supplied equipment prior to delivery, in storage, and following installation. Carry out planned maintenance before, during, and after commissioning. Attend customer vessels to conduct planned maintenance and assist Field Engineers with breakdowns. Perform panel wiring modifications, remedial works, and upgrade installations on supplied equipment. Support commissioning engineers during installation and testing activities. Assist with stores control and the movement of materials on and off site. Maintain the operability of the Portsmouth facility, including workshop management, tools, parts, spares, and vehicles. Work flexibly to meet business and operational requirements. Undertake all reasonable duties as required in line with business needs. Skills & Qualifications Experience in electrical and/or mechanical engineering (NVQ 3 Qualified or equivalent) Full, UK driving licence. Customer-focused with a proactive, can-do attitude. Desired Characteristics Currently hold or be eligible to obtain MoD Security Clearance. What We Offer Opportunity to work in a prestigious Naval and military environment Exposure to diverse marine, offshore, and industrial projects Professional development and training opportunities A supportive and safety-driven team culture Please apply within or call Michaella for a discussion on 01752 252533 TPBN1_UKTJ

Description Due to significant new business opportunities and continued growth, CMS2 is expanding its Project Management team. We are seeking an experienced Project Manager with a proven background in R&D‑led, defence or safety‑critical engineering environments to deliver complex, technology‑driven equipment programmes within a highly regulated industry. This role is best suited to candidates with experience delivering projects where technical complexity, regulatory compliance, and mission‑critical performance are fundamental to success. This is a highly visible role operating at the forefront of advanced maritime defence systems, leading multi‑disciplined teams across the full project lifecycle — from early concept and development, through qualification and production, to life‑in‑service support and, where required, product retirement. You will operate with genuine accountability, influence, and autonomy within a business built on engineering excellence, safety‑critical delivery, and customer trust. You will be accountable for the end‑to‑end delivery of complex technical projects, ensuring time, cost, and quality objectives are achieved while complying with strict regulatory, contractual, and governance requirements. You will lead matrix and integrated project teams, manage senior internal and external stakeholders, and provide clear, data‑driven reporting to customers and senior leadership. Key Responsibilities Deliver complex technical projects using business‑standard PM tools (e.g. Gantt charts, ROI trackers) Lead and coordinate multi‑disciplined matrix project teams Own project financial planning, forecasting, and cost control Produce and present robust project reporting for customers and senior stakeholders Maintain strong commercial control of the contracts, effectively managing scope and change bot internally and with customers. Maintain strong project and contractual baseline control, managing change effectively Deliver projects in line with the CMS2 project lifecycle Promote best practice and actively develop project team capability Track and support the business through project KPIs Manage customer relationships and reporting for assigned projects Drive stakeholder alignment and proactively manage risk, issues, and opportunities Support new business bids within the scope of the Project Management role General Activities Support the Project Management Director with process and tool improvements Provide cover and support for colleagues during peak periods or absence Maintain continuous professional development Act as a professional ambassador for CMS2 at all times Skills, Knowledge and Expertise Essential * Proven experience in Project / Programme Management, ideally within a regulated engineering, defence, or manufacturing environment * Background in engineering, manufacturing, defence, or similar technical industries * Demonstrable track record of delivering projects to time, cost, and quality * Excellent communication skills with the ability to influence and negotiate at all levels * Effective and credible presenter; professional and credible with customers and senior stakeholders * Strong planning capability with high attention to detail and financial management acumen * Solid understanding of full project lifecycle / stage‑gate delivery * Experience managing risk, opportunity, and lessons‑learned processes * Strong working knowledge of Microsoft Project and MS Office * Commercial awareness and business management mindset * Clear commitment to continuous improvement * Experience with recognised PM methodologies (e.g. PRINCE2, APM PMQ, PMP) Desirable * Formal Project Management qualification (APM or similar) * Degree qualified or equivalent relevant experience * Experience of matrix management * ERP / MRP system exposure * Lean manufacturing or business transformation experience * Understanding of governance, planning, and organisational strategy Travel * UK‑based role with occasional UK and overseas travel (Overseas travel not expected to exceed one month) Security * Candidates must have an existing right to live and work in the UK. * Candidates will need to undergo an internal BPSS check prior to gaining site access. * Candidates will also need to either hold a current SC clearance or be willing and eligible to undergo a Security Clearance check (SC level) upon starting their employment with the company. * To gain SC clearance you will normally need at least 5 years’ UK residency. Benefits At CMS2 we believe in rewarding our people and supporting their wellbeing. Alongside our competitive salaries we offer a comprehensive benefits package including, Company Profit Share Scheme, Generous Holiday Allowance, Employee Assistance Programme, 24 Hour access to GP and Mental Health support along with access to hundreds of high street discounts and more. As a business our people are our biggest asset, and we aim to nurture and develop our staff to achieve their full potential

BAE Systems ref: V05895 Title: Senior Design Engineer - Mechanical/Piping 12 month contract £42.08 per hour Umbrella - Inside IR35 2 days per week onsite - BAE Systems Portsmouth Role Description To undertake a defined range of detail design activities in line with all relevant processes and quality requirements of Mechanical/Piping design package and reports for Installation solutions on Legacy Warships, supplying advice and support to operations and other functions and/or to organise and co-ordinate aspects of detail design activity ensuring defined objectives are achieved whilst continually maintaining quality and service requirements. Core Duties (GTI Description) Typical duties include (but are not limited to): (suggested 5-10 bullets/statements, indicative of the role at this level) · Support the development of best practice to increase the capability, performance of tools and processes · Support the developing, maintaining and modifying engineering processes and procedures in assigned areas in response to technical developments and operational need · To identify training requirements, skills gaps and development requirements of own discipline. · Undertake task verification/checking of other Design Engineer’s work as directed by Principal Engineering Manager. · To lead and conduct ship trials, surveys and engineering support activities. · Undertake estimating of mechanical elimates of the tasks. Support the developing, maintaining and modifying engineering processes and procedures in assigned areas in response to technical developments and operational need · Produce and develop complex designs in line with specifications and all quality and technical standards, and carry out detail design appraisals in assigned areas to ensure all standards are maintained, taking due cognisance of design for production · Carry out investigations into operational problems or developments and develop and prepare solutions, individually or as a member of a design team · Support the development of best practice to increase the capability, performance of tools and processes · To identify training requirements, skills gaps and development requirements of own discipline · Undertake task verification/checking of other design engineer’s work as directed by principal engineering manager · To lead and conduct ship trials, surveys and engineering support activities Additional Key Accountabilities: · Keep up to date in relevant technical areas, develop skills and capabilities to be able to provide more effective services (seeking and sharing good practice and knowledge to continuously improve practices), and supply technical support and expertise to others as required. · Provide help and direction to less experienced team members to support both their effective working and their development. · Manage assigned budgets and lead, develop and motivate assigned employees to ensure they are aware of and capable of delivering their accountabilities. · Make engineering decisions within own sphere of responsibility and delegated authority. · Compile accurate estimates. · Compile statements of Works (SOW,s) on behalf of customer when required. Safety: (For an individual contributor – include the statement below) § The role holder is responsible for taking reasonable care of their own health and safety ensuring high standards for safety, health and environment (SHE) in our organisation are maintained. This includes co- operating and following all reasonable instruction, information and training reporting work-related hazards or incidents and using all equipment for the purpose intended. More detailed responsibilities are captured within the Company Health & Safety Policy (759/OF/016) and the Company Environmental Policy (759/OF/029). Knowledge, Skills and Qualifications (GTI Qualification requirements) Knowledge: (Recommended max 5 bullets/statements) § Possesses in-depth knowledge and design experience of all aspects within Mechanical/Piping Disipline using AutoCAD/Inventor. § Able to perform robust analysis using recognised draughting and analytical tools and to make sound judgements based on experience. § Has sufficient breadth of knowledge of warship design and the sound judgement needed to be able make correct trade- off decisions § Provide technical support and troubleshooting responses in assigned areas to operational units or other activities. § Requires an understanding of how activities of own team interrelates and interacts with other functional areas aligned to the same contract or project. § Understands in detail the technical specification aligned to the functional area of activity. Can manage requirements and identify scope change. § A full understanding of the external environment including the MoD structure and their engineering processes. § Can apply the relevant Business processes to developing their outputs Skills: (Recommended max 5 /statements) § Requires very strong communication, diplomacy and interpersonal skills. Communication will be both internal and external and will include a regular interface with external providers and customers both informally and at meetings these dealings will affect the reputation of Design Services. § Is required to influence, guide and convince others to adopt a particular course of action. § Required to exchange complex engineering design information at Design Reviews. AutoCAD/Inventor design experience and in addition to this, having the ability to produce detailed manufacturing & assembly drawings § An understanding of detailed system and technical engineering drawings including manufacturing drawings with knowledge of projection layouts, scaling & tolerancing § Knowledge of ship system engineering drawings such as diagrammatic, piping isometrics and also ship systems materials and equipment (symbols) § Knowledge of maritime warship/commercial systems i.e. fluid based systems, Mechanical systems. and able to perform, as a minimum, basic pressure loss and flow calculations, with a view to sizing pipework in designs § Understanding of naval ships commercial mechanical/piping systems for various classes of vessel § HND/HNC in a Mechanical discipline Qualifications: (Specify only as appropriate, or say ‘none specified.’ Where a qualification is listed, please indicate whether it is ‘Expected or Preferred.’) · Min HND/HNC Qualification in Mechanical /Piping Discipline or extensive industrial experience

Thomas Search Recruitment Group has partnered with a leading UK defence technology organisation who is looking for experienced Combat Systems Engineers in the Portsmouth area. This is an exciting opportunity to work across ground-breaking maritime innovations and be part of a growing professional community. As a Combat System Engineer, you will have an exciting opportunity to make a tangible difference to the UK’s Armed Forces, you will play a key role in the delivery of the necessary integration, test, evaluation, and acceptance activities across all phases of the equipment lifecycle to support the development and delivery of operationally effective Combat System capability. Day-to-day, you will operate within a team of engineers to deliver the NCSISS (Naval Combat Systems Integration Support Service) contract. You will be required to conduct integration and testing as directed by the team’s Senior Combat System Engineers, working in partnership with the NCSISS Project Manager, to ensure a consistent approach to the design, delivery and support of our service and advice in accordance with the Technical Delivery Plan. You will have responsibility for delivering specific, project tasks, and will support customer engagement to understand their requirements with respect to capability and programme constraints. You will then develop a test plan, conduct integration and produce supporting evidence for customer use. Executing key systems engineering activities on significant projects Engaging with external and internal stakeholders to ensure customer and business needs are satisfied and issues are mitigated Directing technical documentation in support of work carried out Delivering work and reporting on progress to project leads and customers Conducting sea trials on Royal Navy Ships, including potentially overseas Experience & Qualifications for the Combat systems Engineer: Degree qualified in Engineering, Physics or similar Proven experience on Naval Combat Systems or Radar, Sonar, C2 or Weapons Experience in Test & Evaluation or Integration Portsmouth Technology Park (PTP) is a key site with the MOD, focusing on advanced technology development and engineering services. It is dedicated to research and development, ensuring that complex systems are designed, integrated, and tested effectively to meet operational requirements. The facility utilises sophisticated modelling and simulation techniques to analyse and predict performance. This role is a 37-hour working week based at Portsdown Technology Park, Portsmouth, Hampshire. Hybrid working patterns are available. Travel to other sites across the UK will be expected. Please note that all applicants for this role must be eligible for SC clearance, as a minimum

Your new company This global organisation is a leader in its field, dedicated to improving lives through innovative products and exceptional service. Their success is driven by a diverse team of professionals all working collaboratively in a dynamic and forward thinking environment. They are currently seeking an experienced EMEA Payroll Specialist to join them on a permanent basis. Working as part of a friendly team, in a fast-paced environment, this is an excellent opportunity for an experienced Payroller! Your new role Support the Payroll Manager in delivering accurate and timely EMEA payrolls across multiple international entities. Process payroll changes including new starters, leavers, and contractual amendments. Ensure all payrolls are accurate, compliant, and aligned with internal audit and control frameworks. Collaborate with HR, Finance, and external payroll providers to resolve payroll queries and ensure smooth delivery. Contribute to payroll projects, including system enhancements, process improvements, and data validation. Support continuous improvement initiatives to streamline payroll operations across all regions. What you'll need to succeed Strong experience working within a complex payroll environment. Solid knowledge of UK and EMEA payroll processes, regulations, and legislation. Confidence using payroll systems, with proven payroll accounting skills. Exceptional attention to detail and a commitment to accuracy. Ability to work independently and apply sound judgment when handling complex payroll queries. Strong stakeholder management skills, providing clear and accurate advice at all levels. Excellent communication skills and a strong customer‑focused approach. Ability to thrive in a fast‑paced, evolving environment while managing tight deadlines. What you'll get in return Salary offered: £35,000 - £42,000 per annum (DOE) Employee‑centred culture that values and supports every individual Competitive rewards and compensation Strong development and progression opportunities Genuine commitment to employee wellbeing Proactive, innovative, and friendly working environment Opportunity to thrive within a high‑performing team Hybrid working model (on-site 3 days per week) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Calibration & Test Lab Manager (Test and Measurement) - Hampshire - Permanent - Attractive A Calibration & Test Lab Manager is required within a Test and Measurement organisation that is involved with the Aerospace, Defence, RF, Satellite, and Broadcast Sectors. The Calibration & Test Lab Manager will be responsible for leading the day-to-day operations of the lab ensuring all calibration activities are performed to the highest standards of accuracy, compliance, and efficiency. The Calibration & Test Lab Manager role will initially combine hands on calibration activities with team management. It will involve overseeing, scheduling, resource allocation, and technical execution across a range of instruments, whilst maintaining full adherence to relevant quality standards. The Calibration & Test Lab Manager position will drive continuous improvement in processes, turnaround times, and measurement capability, while ensuring all equipment is properly maintained to the required standards. The Calibration & Test Lab Manager will lead the growth of the lab and will be responsible for the development and mentoring of a small team of technicians and engineers, through fostering a strong culture of quality and safety. The Calibration & Test Lab Manager position is also the key point of contact for audits, customer queries, and technical escalations. Key Responsibilities for the Calibration & Test Lab Manager Leading the day-to-day operations of the calibration laboratory. Calibrate and verify performance of bench test and measurement equipment. Own the P&L and deliver revenue to target whilst effectively controlling costs. Maintain compliance with relevant calibration standards and traceability requirements. Develop and maintain processes to support ISO/IEC calibration best practice. Liaise with OEMs and service partners for technical updates and calibration support. Train and support less experienced lab staff and technicians. Oversee documentation, asset records, and calibration certificates Experience & Skills Required for the Calibration & Test Lab Manager Proven experience working in a calibration, measurement, or lab environment. Strong background in RF with a clear understanding and ability to solve problems. Strong technical knowledge of oscilloscopes, RF test equipment, and signal analysis tools. An ability to customize, configure and repair existing calibration equipment. Familiarity with manufacturers, customers, and clients within this sector Ability to combine leadership with self-delivered calibrations and related activities. Experience maintaining compliance with calibration standards and documentation protocols. A person with strong leadership, communication, and problem-solving skills. Proactive & Self-motivated, self-disciplined, professional with effective communication skills. Ability to work within and lead a team and a person who is organised and able to prioritise. Someone with Integrity who is solution orientated and can lead by example. Security Clearance and UK Nationals only for this role due to the nature of systems involved Demand for this role will undoubtedly be high, and interviews will be arranged very soon and to be considered, please apply today. If you have any questions about the Calibration & Test Lab Manager,then contact: Peter Heap at Jonathan Lee Recruitment on (phone number removed) or Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

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