Customer service team lead jobs in Caterham - Page 2Create job alerts

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Team Leadership & Coaching. Lead, motivate

Join us in shaping the future of customer service! Were looking for a strategic leader to drive our UK Customer Service Transformation as part of our Strategy Execution plan. Customer Service Transformation Lead. In this role, you will identify, shape, and lead initiatives that improve how we serve

And as a Team Leader, you can too. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. The Costa Financial

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

This role involves leading junior nursing staff and working collaboratively with General Practitioners to establish a quality-driven Practice Nurse service.

The role involves overseeing daily operations, motivating the team, and ensuring exceptional customer service. The position offers industry-leading discounts, complimentary cooking classes, and an annual salary review.

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service. Ideal candidates will h

A leading food wholesaler in the UK is seeking a Butchery Manager to oversee a high-performing team. The role involves ensuring exceptional service quality, compliance with health and safety standards, and managing all butchery activities. Successful candidates will have experience in butchery opera

A leading home improvement retailer in the United Kingdom is looking for a Shift Lead to oversee daily store operations. This role is essential for creating a safe, efficient work environment and providing outstanding customer service. Shift Leads will engage with both staff and customers, ensuring

A leading global bank is seeking a Service Design Lead to drive the design of services that enhance user experiences. The successful candidate will have extensive experience in service design, excellent analytical skills, and the ability to visualize customer journeys.

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

A leading financial institution is seeking a Service Design Lead to shape impactful design work within Business Banking. This position is based in London (Canary Wharf) and requires leadership skills for managing multiple teams and contributing to strategic business objectives. In this role, you wil

A new chic bar in Greater London is seeking a Floor Manager to ensure exceptional customer service and manage the dining experience. Candidates should have experience in high-quality dining environments, strong leadership and communication skills, and the ability to multitask effectively. This full-

An established industry player in automotive services is seeking a Workshop Manager to lead a dynamic team dedicated to exceptional customer service. You will be responsible for managing a talented team, ensuring compliance with health and safety standards, and exceeding customer expectations. With

A leading retailer in Greater London is seeking a Team Manager in Food to lead a shop floor team, ensuring exceptional availability and 5-star service. This role requires a commercially sharp leader who is operationally resilient and capable of driving performance.

A prominent organization in the UK seeks a Team Leader for their People Operations team. This pivotal role involves managing a dedicated team, overseeing HR query resolution, and ensuring compliance and quality in service delivery. Ideal candidates will have experience in HR operations, team leaders

A global risk management company is seeking a dedicated leader to manage their Key Customer team in the United Kingdom. In this role, you'll be responsible for leading a team, managing major client relationships, and driving continuous improvements in service quality.

A leading motor retailer in York is seeking an experienced Aftersales Manager to lead their exceptional team. In this role, you will oversee Technicians, Service Advisors, and Parts Advisors, ensuring the highest standards of customer care. Ideal candidates will have proven leadership in a similar e

A leading UK retailer is seeking a Team Manager in Food to drive sales and service excellence on the shop floor. In this frontline leadership role, you will coach a team to achieve exceptional availability and customer satisfaction against commercial targets. If you are ready to inspire and lead a h

This part-time role involves providing excellent customer service, supervising team members, and ensuring the store operates smoothly during various shifts. A well-known retail cooperative is seeking a Customer Team Leader at their location in Darley Dale. Candidates should be able to work flexible

A growing hospitality group in London is seeking an experienced General Manager to oversee restaurant operations and ensure excellent customer service. The ideal candidate will lead and inspire a high-performing team, achieve sales targets, and maintain food quality and safety standards.

You will lead the store in the absence of the Store Manager and ensure your team delivers outstanding customer service. Responsibilities include managing cash processes, monitoring stock, and motivating team members. Join a diverse team committed to growth and inclusion.

A leading automotive service provider in Greater London is seeking an Autocentre Manager to lead and motivate their team. The successful candidate will be responsible for ensuring outstanding customer service, maximising profits, and maintaining company standards. Offering competitive salary and ben

A leading UK retailer is seeking a dedicated Assistant Store Manager to support operations and lead teams in delivering outstanding service. Responsibilities include coaching team members, managing daily trading, and supporting the Store Manager to achieve sales targets. The role offers a collaborat

A leading fashion retailer is seeking a Store Manager in Bedford to lead a dynamic team and drive sales. The successful candidate will oversee daily operations, ensure excellent customer service, and implement effective sales strategies.

The Customer Relationship Team Lead delivers exceptional service to Brook Green Supply’s most strategic customers, leading a high‑performing team, ensuring operational excellence, and fostering effective collaboration. Lead, coach, and inspire a team of Customer Relationship Managers to deliver

A leading fashion retailer in Sutton is seeking a passionate Store Manager to lead the team and deliver an exceptional shopping experience. You will inspire your team while being accountable for store performance and KPIs. This role requires previous management experience and strong communication sk

You will lead a team, ensuring high levels of customer satisfaction while driving business performance. The successful candidate will possess strong leadership skills and experience in achieving customer satisfaction. A leading automotive service provider is seeking a Centre Manager in Lancashire.

This role involves driving exceptional customer service, managing stock levels, and coaching team members to perform at their best. A prominent British retailer in Kingston upon Thames is seeking a Team Manager in Food to lead a dedicated team on the shop floor.

A leading Fintech company in London is seeking a Sales Support Team Leader to lead a team focused on exceptional customer service. Ideal candidates will have 1-2 years of Team Leadership or Sales Support experience, strong interpersonal skills, and a results-driven mindset. The role involves develop

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. This role

The role involves managing customer orders, coordinating equipment availability, and providing excellent customer service in a busy environment. Ideal candidates should have previous experience in plant or tool hire and a strong customer service background. Apply now for this exciting opportunity an

You will manage the customer experience from checkout to back-end operations, ensuring team performance and service excellence. Ideal candidates will have leadership experience in a dynamic retail environment and a proven track record of delivering exceptional customer service. A leading UK retailer

A retail company in Derby is hiring a Key Holding Sales Assistant to lead the team in providing exceptional customer service and maximizing sales. Ideal candidates will have supervisory experience and a strong commitment to customer service, contributing to a friendly shopping environment. Responsib

A leading retail health company in Croydon is seeking a Team Leader to manage daily operations and inspire a store team. The role involves customer service, store and clinical operations, along with opportunities for development through training programs.

The role includes leading a dedicated team, overseeing daily operations, and providing expert support for various IT services. Ideal candidates will have at least 3 years of leadership experience in IT, strong knowledge of Microsoft 365, and exceptional problem-solving abilities. A dynamic IT suppor

Responsibilities include mentoring team members and ensuring customer satisfaction. A vibrant hospitality venue in the heart of Soho is looking for a Floor Manager to join their dynamic team. The ideal candidate should have a fun and approachable personality, a proven track record in a similar role,

A prominent retail company in England is seeking a Floor Manager to support the store management team and enhance customer experience. You will lead and motivate your team to achieve high performance and maintain store standards. We require retail management experience and strong leadership skills.

You’ll lead a team of 5‑7 Senior Customer Operations Executives within our Customer Operations function – developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back‑office processes. Proven experience leading a customer operations or s

A leading UK retailer of automotive products is seeking a Workshop Manager to lead the team and deliver technical solutions. This full-time position focuses on management within retail, aimed at enhancing customer service and ensuring compliance with standards. The ideal candidate will have a Level

A growing restaurant in the UK is seeking a Front-of-House Supervisor to oversee and coordinate staff while ensuring high-quality customer service. The role requires strong organizational skills and the ability to direct a small team.

A leading technology services provider in Greater London seeks a Software Renewals Team Leader to manage a team delivering exceptional service across software licensing renewals. You'll coach your team, ensure targets are met, and collaborate closely with internal and external partners. The ideal ca

A leading pizza chain in the United Kingdom seeks a commercial leader for a Pizzeria in West Wickham, responsible for driving sales and inspiring a team to exceed customer expectations. The ideal candidate will showcase strong leadership abilities and possess a passion for delivering quality service

A popular food retailer seeks a Shop Manager to lead and motivate the team to deliver excellent service.

A leading supermarket chain in the United Kingdom is seeking a passionate Store Manager to lead a team and foster a customer-centric culture. The ideal candidate will have experience in food retail, strong leadership skills, and a commitment to team success.

A leading fashion retailer in Sutton is seeking a Store Manager to inspire a team and deliver exceptional customer service. The successful candidate will lead with a focus on commerciality, team performance, and customer experience. You will manage store operations, exceed KPIs, and create a custome