Customer success manager jobs in Brighton - Page 9Crear alertas

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI,

What you’ll be doing * Build strong, long-term relationships with a portfolio of client accounts * Act as the main non-technical point of contact for service experience and engagement * Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed servi

Senior Customer Success Manager Location: UK / Remote Salary: £70,000 base with £125,000+ OTE The Opportunity: Our client, a well-established provider of IoT connectivity solutions, is seeking an experienced Senior Customer Success Manager to join their growing team. The Role: As Senior Custo

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. Join to apply for the Customer Success Manager (SMB) role at Heidi. You have a customer‑centric mindset and ar

A leading financial data company in London is seeking a Customer Success Manager fluent in Italian. Ideal candidates will have over 2 years of customer success or account management experience, alongside excellent communication and relationship-building skills.

Product Adoption: Drive successful adoption, provide guidance, train on new features, and analyse customer success metrics to identify improvement opportunities. Experience in a customer success or similar role. Product Education: Conduct product training sessions tailored to customer needs and gath

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Become a trusted advisor within the account to tailor use cases and develop success plans to achieve desired outcomes.

A fast-growing SaaS company based in London is seeking a Customer Success Manager to enhance customer relationships and drive retention and growth.

This role involves overseeing a team of Customer Success Managers, focusing on enhancing customer engagement and satisfaction. A leading sustainability solutions provider in Greater London seeks a Manager of Customer Success fluent in German. The successful candidate will have 5-8 years of experienc

In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/key strategic accounts, acting as a trusted advisor and primary point of contact. Customer Success and Adoption:*** Collaborate with Implementatio

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Job Detai

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

Customer Success Manager, Digital/ Marketing Cloud. Join Greg's List - DC as a Customer Success Manager for Digital/Marketing Cloud. Help customers achieve business goals and outcomes on the Salesforce platform by coordinating the completion of the Signature Success catalog of services and providing

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

Work as a projcct manager alongside the customer and internal teams to establish an onboarding plan and define success criteria for new customers. Experience with executing and tracking results tied to customer escalations, customer renewals, and customer expansion opportunities. You care about deli

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We're looking for additional Customer Success Managers to play a

Identify and implement customer success projects or programs that interest you. You create exceptional experiences for customers, ensuring they remain engaged and successfully use Xeneta’s services. Experience working with customers and the entire customer lifecycle as a CSM, ideally from the ocea

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. An opportunity to contribute to the growth and direction of our Customer Success program, building out best‑in‑class playbooks and processes. Clie

Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM’s Polus managed services customer base and ensuring a long‑term high level of satisfaction with solution delivery. The Customer Success Manager serves as the key point of contact for S-RM’

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. A passion for technology and experience coaching customers on how

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Our innovative technology bridges physical and digital retail to deliver seamless and high-performing customer experiences.

This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Customer Success, Account Management, or another senior customer‑facing role. Join us as our first Customer Success Mana

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager – DACH.

The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry.

Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. Strategic Customer Success Manager, Enterprise. At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our produ

A leading AI solutions company in the UK is seeking a Customer Success Manager for the Mid-Market segment.

A leading AI conversation intelligence company in Greater London seeks a Customer Success Manager to build relationships, drive adoption, and ensure customer satisfaction. Candidates should have over 2 years of experience in Customer Success or Account Management, preferably in B2B SaaS. The role in

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. Directly manage and develop a team of 5‑8 Customer Success Managers supporting stra

A leading property management firm in London is seeking a Customer Success Manager. The role involves ensuring seamless customer engagement and operational excellence throughout the customer lifecycle. Responsibilities include onboarding clients, tracking KPIs, and collaborating with internal teams

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. Experience shaping customer success playbooks in early‑stage SaaS environments. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑cl

We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Enterprise Customer Success Manager. Customer Success, Account Management, or related roles within banking, AML, or fraud environments.

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro

A healthcare technology company in Greater London is seeking a Customer Success Manager to enhance customer relationships and ensure product success. This role focuses on monitoring engagement metrics, advocating for customer needs within the organization, and collaborating with various teams. The i

Customer Success Account Manager, Disclosure Services. The Account Manager is responsible for directly servicing and ensuring the success of a portfolio of Reporter Services members and other customers benefitting from disclosure services (e. Ensure the timely and accurate delivery of disclosure ser

Experience as a Customer Success Manager or Account Manager in B2B SaaS, ideally with complex products. We are looking for a commercially driven Customer Success Manager who will lead onboarding, engagement, pilot conversions, renewals, and upsell across our customer base. Customer Success Manager �

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager – NHS. The Customer Success Manager will build trusted client relationships, drive p

Customer Success Manager – customer‑facing partner driving adoption, value and outcomes for enterprise customers. Contribute to the refinement of Customer Success practices as the function grows. Background in Customer Success, Technical Account Management or similar role desired.

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and