Customer success manager jobs in Carlisle - Page 2Create job alerts

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Customer Success Manager – Italian Speaker. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo

A leading HR technology firm is seeking a Customer Success Manager to drive product adoption and retention for clients in the UK and Ireland. This role requires strong relationships with customers, analytical skills, and experience managing a large portfolio in a SaaS environment. The ideal candidat

A leading insurance technology provider is seeking a Senior Customer Success Manager in Greater London. This role involves managing multiple accounts, driving customer success, and facilitating effective communication between stakeholders. You will leverage your SaaS knowledge to develop customer su

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Experience onboarding and training customers.

A leading workforce management platform is seeking a Customer Success Manager in the UK to enhance customer satisfaction and retention. Ideal candidates will have over 2 years of experience in customer success, preferably in SaaS or hospitality. You will build relationships, educate clients, and man

In this role, you will be joining a team of 3 Customer Success Managers focused on the EMEA market, and will work closely with the EMEA Partnerships Director.

A leading tech company is seeking a Customer Success Manager to manage a portfolio in North America and Latin America. The position offers structured onboarding, clear progression, and the opportunity to contribute to a global customer success strategy. This role involves building relationships, dri

A leading security solutions provider in Greater London seeks a Customer Success Manager to guide customers through their security and compliance journeys. Candidates must have 4+ years in SaaS customer success, experience with C-level executives, and a strong relationship-building ability. The role

Design success plans with clear objectives and KPIs for each customer. Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice.

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers. Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementati

The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscriber gains maximum value from the platform. Core skills: Consultancy, Customer engagement and loyalty, Customer experience, C

As Vanta’s Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. By combining your customer‑centric approach with expertise in Vanta's products and security best practices, you will cont

A growing SaaS company in Greater London is looking for a Finance Manager to handle all day-to-day finance functions, reporting directly to the CEO.

Customer Success & Insights Manager. You will take full ownership of the customer success pipeline, blending business development, account management, data‑driven insights, and close collaboration with product to drive growth and build durable client relationships. Customer success and account man

Using a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business and adoption Key Performance Indicators (KPIs), success measures, and customer expectations, depending on the type of engagement. A GitHub CSM uses a data-driven ap

Customer Success Account Manager. Voice of the customer internally within PolyAI, working alongside our Customer Success and Deployment teams to drive product usage and ongoing quality of the virtual agent. Our customers, which include the world’s leading logos, are expanding how they use our plat

A dynamic financial technology company in Greater London is seeking a Customer Success Manager. Candidates should have experience in Customer Success or Account Management within B2B SaaS or fintech environments. Join an innovative team committed to creating lasting value for customers.

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

Experience and skills:*** 5+ years of customer advocacy and engagement experience in an Enterprise SaaS customer success team working with Fortune 100 companies and their executives* Owning a book of business of 4-6 Strategic customer accounts* Increase customer satisfaction, adoption, and retention

Develop and execute customer success plans to ensure adoption, satisfaction, and long-term retention. Passionate about customer success and building long-term relationships. Play a critical role in shaping the customer journey and driving business success.

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager will be an integral part of our global Customer and Product Success team. Build trust and transparency with customers and

A leading tech company based in the UK is hiring Customer Success Managers to manage key enterprise accounts. Successful candidates will act as trusted advisors, drive retention and growth through upsells, and partner closely with various teams.

We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help the world’s top law firms adopt, scale, and succeed with Legora. Help build and refine our Customer Success playbook, contributing ideas and exe

The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. About the Customer Success Team.

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. You will have a big hand in everything we do from expanding our post‑sales customer jour

A hospitality tech firm is seeking a Senior Customer Success Manager to lead a portfolio of Mid-market customers. The ideal candidate will have 5 to 8 years of experience in SaaS Customer Success and a data-driven mindset. In this London-based role, you will drive customer retention and satisfaction

An exciting opportunity to join our Customer Success Team at Equinix in our London (or Slough) office, where you can provide best in class support through ensuring customer loyalty of global customers through self-directed engagement with executive level customer management. Develop, maintain and tr

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

As a Strategic Customer Success Manager (CSM), you will be the trusted, executive-facing partner for a portfolio of Eptura's most strategic customers. Actively contribute to global Customer Success initiatives, enablement programs, success storytelling, and continuous improvement efforts across the

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to dev

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. Salesforce is the #1 AI CRM, where humans with agents drive customer success to

A leading software company is seeking a Customer Success Manager to strengthen relationships with top customers. The role involves onboarding new clients, providing support, and ensuring customer satisfaction. Ideal candidates will have over 4 years in a technical customer-facing role, preferably in

With continued expansion and new product launches underway, they are strengthening their Customer Success function and hiring a German‑speaking Customer Success Manager to manage a high‑value DACH customer portfolio. Strategic Customer Success: Run QBRs, create success plans, identify expansion

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

Senior Technical Customer Success Manager. Excellent relationship-building skills: You care deeply about delighting customers. Working closely with Product Managers and AI Engineers on prototyping.

Successful candidates will have over 5 years in Customer Success, strong collaboration skills, and a drive for client success. A leading software company in Greater London is seeking a Customer Success professional to drive product engagement and customer retention. The role is based on-site with a

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

A technology firm is seeking a Senior Customer Success Manager to join their Customer Success department. With a hybrid work model, this position offers a competitive salary, private health insurance, and generous PTO, making it an excellent opportunity for experienced customer success professionals

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post‑sales cycle; determining how to incorporate these elements i