Customer success jobs in Chesham - Page 2Create job alerts

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a French speaking Senior Customer Success Ma

As a Senior Customer Success Manager (CSM), reporting directly to the Director of Customer Success, you won't just manage accounts — you'll be a strategic leader and a trusted partner to our customers, helping them achieve lasting success. As our resident trailblazer, the work you do to enable you

Deep experience leading Customer Success, Account Management or Customer Revenue functions in a SaaS or subscription-led business. The customer base spans several thousand accounts, from major enterprise customers to long-tail segments, and the function now requires a complete overhaul. Driving a cr

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Proven track record of success in Customer Success and Account Management. Flourish are recruiting for a Head of Customer Success in central London in the tech sector, with a focus o

Candidates should have deep experience in Customer Success or Account Management within a SaaS business and a proven track record of leading change across complex organizations. A global SaaS organisation is looking for a senior leader to oversee a complete overhaul of their customer management func

We’re excited to hire a VP of Customer Success in Europe to lead our growing team and client base from our local HQ in London. Execute the Customer Success strategy for the EMEA region, ensuring alignment with global business objectives. Manage the Customer Success and Deployment teams to ensure c

Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience sim

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, dat

A leading SaaS company in the United Kingdom is seeking a seasoned professional with over 12 years of experience in Customer Success and Professional Services.

A leading data center solutions firm in Greater London is seeking a Senior Customer Success Manager to lead the delivery of operational service excellence for high-value global customers. The role involves vigorous customer engagement and advocacy, overseeing service delivery, and managing risks and

Previous experience in a customer success/technical account management/relationship type role while managing customers. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude’s customers. As a Sr Customer Success Manager cover

Experience successfully managing customer engagements to completion and customer satisfaction. At Algolia, we are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Senior Customer Success Manager.

A digital marketing company is looking for a Senior Customer Success Manager to enhance customer relationships and drive retention. This role involves developing success strategies, engaging with customers to achieve their goals, and collaborating with internal teams.

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into

We’re seeking a Senior Customer Success Manager to join our award‑winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing customer experiences. You’ll play a pivotal role in delivering value and

Scale Ledgy's public markets function by building efficient processes and leveraging automation, working with the Head of Customer Success to grow the team thoughtfully as customer demand increases. As the first dedicated public markets hire in Ledgy’s Customer Success team, your job will be to ow

Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are looking for an experienced Customer Success Manager Lead to manage key client relationships and oversee strategic accounts and projects. Strong

A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. This role involves strategic leadership, operational exc

Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a German speaking, Senior Customer Success M

A dynamic HR solutions provider based in Greater London is seeking a Lead / Head of Customer Success & Support. In this role, you'll mentor a high-performing team and influence company strategy while driving customer retention and support initiatives.

Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners, and Customer Success Architects. Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Develop and execute customer success plans that align with customers’ business priorit

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

A leading software development platform is seeking a Senior Customer Success Manager to guide enterprise organizations through their digital transformation journeys. The role emphasizes driving customer adoption and long-term success with the platform while mentoring peers and engaging with senior s

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

At least 5+ years of Customer Success or related experience in a B2B environment working with mid‑market and enterprise‑level customers. Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to prov

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. Build, lead, and men

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. Technical Customer Success, SaaS platform use or project leadership, Technology C

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. Recharge is loo

A cybersecurity software company is seeking a Senior Customer Success Manager to lead customer onboarding and engagement. Ideal candidates will have over 5 years of experience in customer-facing roles and fluency in English, with German as a plus. The role involves building relationships with enterp

A payroll management firm in Greater London seeks a Customer Relationships Manager to enhance customer experience by guiding clients through onboarding and promoting product adoption. The ideal candidate will have over 3 years of experience in customer success, strong communication skills, and an ab

A leading tech firm in Greater London is seeking an experienced Senior Customer Success Manager to nurture key client relationships and drive customer success. You will manage onboarding processes, provide ongoing support, and serve as a voice for the customer.

Senior Customer Success Manager. Customer Success bonus scheme if key KPIs are met. Implementation Lead - Customer Success.

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. Ensure that an implementation plan is in place for each new customer and take responsibility for a successful onboarding process, working with the various stakeholders,

This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers across the organization. Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by provi

The ideal candidate will have customer-facing experience and strong technical acumen, particularly in Python. A technology solutions company in London seeks an Entry Level Associate Services Consultant to enhance customer data management and support implementation processes.

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. In this senior leadership role, you’ll take end‑to‑end ownership of the Customer Success portfolio, ensuring clie

This role involves leading technical and support teams to ensure excellent customer service and resolving technical issues.

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Lead Solutions Architect (AI/ML Customer Success). Collaborate with leadership to refine the company’s go‑to‑market and customer success strategy.

Customer Success, Professional Services, Advisory, Legal Operations, eDiscovery, or related sectors. Senior Customer Success Manager (Advisory Focus). Join to apply for the Senior Customer Success Manager (Advisory Focus) role at Nuix Discover.

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with reta

Customer-centric mindset - put the customer's needs first, actively seek feedback, and continuously strive to improve the customer's experience with the product or service. A minimum of 5+ years of experience in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) wi

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. Leading the team to provide strategic guidance to SecuTix customers to increase the value they get from the SecuTix platform by ensuring customer needs and expectations are met,

This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers across the organization. Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overal

A senior customer success manager, with a least 1 years experience in a senior level role, leading growth and expansion plans for enterprise customers. Develop and implement customer success strategies and initiatives to ensure successful adoption and usage of our SaaS products. Working on our produ