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PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Act as a point of e

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

Proven experience in customer success, account management, or a related role. We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve t

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Experienced with Customer Success platforms (e.

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. You will define strategies, mentor a team, and drive custom

Customer Success Representative. The Customer Success team at Magma works closely with our users, ensuring they get the most value out of our product. Experience in a customer‑facing role in a service industry.

The ideal candidate has over 5 years of experience in Enterprise customer success, preferably within the Travel sector, and is fluent in both French and English. You will build strong relationships with customers, particularly at the C-suite level, ensuring their strategic goals align with our offer

A leading tech employer in London is looking for a Graduate Customer Success Manager. You will build relationships with customers to ensure they achieve their goals using the company's product. The role requires strong customer support and account management skills.

Opportunity to grow into senior Customer Success or Account Management roles. We're looking for a Customer Success Manager to lead user onboarding and ensure every school gets maximum value from our platform from day one. Direct impact on customer outcomes and company growth.

A growing foodservice technology company in the UK is seeking a Customer Success Manager to enhance customer onboarding and relationships. Ideal candidates have at least 3 years in customer success roles and strong communication skills. You will ensure successful platform use and support upselling o

Backed by a global parent organisation, the business is scaling rapidly and is now looking to appoint a commercially minded Customer Success Manager to manage and grow key client relationships. The Customer Success Manager will act as the primary point of contact for a portfolio of strategic clients

As a Scaled Success Customer Success Manager, you’ll own adoption, retention, and growth, delivered through scalable, repeatable programs rather than 1:1 customer management. This role sits at the intersection of customer education, program design, product adoption, and revenue retention, focused

Lead and coach a high-performing team of Customer Success Managers. Experience in leading, managing or mentoring successful customer-facing teams. To succeed in digitising the hair and beauty industry, Treatwell has built an ambitious Customer Success team to drive partner performance, growth and re

Proven experience in Customer Success, Account Management or similar customer‑facing roles within SaaS or B2B environments;. Are you an experienced Customer Success Manager excelling in retention, renewal growth and identifying upsell/cross selling opportunities?. By driving adoption, engagement,

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

A global information and analytics company is seeking a Customer Success Manager to maximize customer value from their solutions in Greater London. You will drive customer adoption and engagement while collaborating with internal teams to support client success. Ideal candidates should have experien

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. Customer Success & Relationship Management. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices t

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

Lead and develop a Customer Success function of ~11 people, supporting a growing customer base and multi-location team structure. Head of Customer Success - Data & Insights. Customer Success leadership roles within a SaaS / subscription business (ideally data, intelligence, analytics, or similarly r

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. The ideal candi

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.

As Customer Success Manager, you’ll own a defined set of Defence and NS accounts. Defence & NS Customer Success Manager. This is a high‑performing, fast‑paced team within our Sales function, focused on customer success and commercial growth.

Legatics is seeking a senior, commercially minded Director of Customer Solutions & Success (US) to own the end-to-end customer journey for our US customers — from pre-sales engagement and champion development, through onboarding and implementation, to live matters, adoption, and expansion. This is

A renowned technology company in the United Kingdom is seeking a Customer Success Leader to oversee teams across EMEA and drive the adoption of DevOps practices.

A successful 'Customer Success Manager' should have:. With over 4,000 professionals currently working, a unique opportunity for a Customer Success Manager to join the vibrant and thriving team in London. Oversee smooth transition from Sales to Customer Success.

Customer Success, Account Management, or Consulting role at a B2B SaaS company. You adapt to whatever’s needed to drive customer success at speed. Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies.

A leading energy solutions provider in the United Kingdom is seeking a Customer Success Manager to nurture relationships with key stakeholders and define success plans for their specific needs. The role focuses on maximizing revenue, enhancing customer satisfaction, and driving contract renewals. Id

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing specialists. Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operat

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. C

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. You will be responsible for delivering proact

Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our serv

A leading ERP SaaS provider based in the United Kingdom is seeking a Service Delivery / Customer Support Manager to lead their customer service and support operations. The ideal candidate will own customer experience and service standards while leading a dedicated team to ensure customer satisfactio

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. Following go‑live your prima

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Get notified about new Customer Success Manager jobs

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

A global technology firm in London is seeking a Customer Success Manager who will work with enterprise clients to maximize product adoption and satisfaction. Ideal candidates should have over 4 years of experience in customer advocacy or related fields and be proficient with CRM software.