Customer success jobs in Dagenham - Page 14Create job alerts

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

Familiarity with CRM software and customer success platforms is a plus. We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the bes

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Experienced with Customer Success platforms (e.

Work closely with the Customer Success leadership team to support the delivery of ADVANCE®AI programmes globally. This 12-month programme is designed to enable you to develop the knowledge, confidence and skills necessary to kick-start your career in Customer Success and client relationship managem

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.Considering making an application for this job Check all the details in this job description, and then click on Apply.We are looking for individuals with experience of using sc

A leading cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the customer journey for the BENELUX mid market segment. This hybrid role requires fluency in Dutch and English, alongside experience in Customer Success or Account Management. The candidate will

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. The ideal candidate will have a minimum of 3 years in customer service, demonstrate strong communication skills, and thrive in a fast-paced setting.

A growing foodservice technology company in the UK is seeking a Customer Success Manager to enhance customer onboarding and relationships. Ideal candidates have at least 3 years in customer success roles and strong communication skills. You will ensure successful platform use and support upselling o

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

The ideal candidate has over 5 years of experience in Enterprise customer success, preferably within the Travel sector, and is fluent in both French and English. You will build strong relationships with customers, particularly at the C-suite level, ensuring their strategic goals align with our offer

A leading tech employer in London is looking for a Graduate Customer Success Manager. The role requires strong customer support and account management skills. You will build relationships with customers to ensure they achieve their goals using the company's product.

We're looking for a Customer Success Manager to lead user onboarding and ensure every school gets maximum value from our platform from day one. Opportunity to grow into senior Customer Success or Account Management roles. This is a customer-facing role for someone who enjoys training, teaching, and

Proven experience in Customer Success, Account Management or similar customer‑facing roles within SaaS or B2B environments;. Execute standardised customer success playbooks and contribute to the ongoing enhancement of CS processes;. Provide account insights, risk assessments and strategic recommen

You will work closely with internal Product, Impact and Customer Success teams, translating client needs into actionable insights and contributing to continuous improvement across the business. Minimum of 5 years’ experience in B2B Account Management or Customer Success. Backed by a global parent

As a Scaled Success Customer Success Manager, you’ll own adoption, retention, and growth, delivered through scalable, repeatable programs rather than 1:1 customer management. Experience in Customer Success, Lifecycle Management, Growth, or Enablement roles within a B2B SaaS environment. This role

To succeed in digitising the hair and beauty industry, Treatwell has built an ambitious Customer Success team to drive partner performance, growth and retention. This is a high-impact role with visibility across the UK leadership team and the opportunity to shape the future of Customer Success at Tr

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

Lead and develop a Customer Success function of ~11 people, supporting a growing customer base and multi-location team structure. Customer Success leadership roles within a SaaS / subscription business (ideally data, intelligence, analytics, or similarly recurring-revenue models). We specialise in S

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. Customer Success & Relationship Management. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices t

A global information and analytics company is seeking a Customer Success Manager to maximize customer value from their solutions in Greater London. You will drive customer adoption and engagement while collaborating with internal teams to support client success. Ideal candidates should have experien

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. The ideal candi

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.

Legatics is seeking a senior, commercially minded Director of Customer Solutions & Success (US) to own the end-to-end customer journey for our US customers — from pre-sales engagement and champion development, through onboarding and implementation, to live matters, adoption, and expansion. Exposur

Defence & NS Customer Success Manager. This is a high‑performing, fast‑paced team within our Sales function, focused on customer success and commercial growth. As Customer Success Manager, you’ll own a defined set of Defence and NS accounts.

A renowned technology company in the United Kingdom is seeking a Customer Success Leader to oversee teams across EMEA and drive the adoption of DevOps practices.

You wake up thinking about your customers’ success and go to bed making sure nothing is left hanging. Customer Success, Account Management, or Consulting role at a B2B SaaS company. Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies.

A successful 'Customer Success Manager' should have:. With over 4,000 professionals currently working, a unique opportunity for a Customer Success Manager to join the vibrant and thriving team in London. As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant

In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs. A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team.

Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing specialists. Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operat

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. C

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

A leading energy solutions provider in the United Kingdom is seeking a Customer Success Manager to nurture relationships with key stakeholders and define success plans for their specific needs. The role focuses on maximizing revenue, enhancing customer satisfaction, and driving contract renewals. Id

Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. You’ll be successful in this role if you possess a blend of em

We are hiring a Customer Success Manager to join our small but growing Customer Success team. Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success). Onboarding: Lead and execute t

Collaborate with the Head of Customer Success to evolve our commercial offering. Work with the Head of Customer Success to improve processes. As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our me

A leading ERP SaaS provider based in the United Kingdom is seeking a Service Delivery / Customer Support Manager to lead their customer service and support operations. The ideal candidate will own customer experience and service standards while leading a dedicated team to ensure customer satisfactio

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Get notified about new Customer Success Manager jobs

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. In this role, you’ll be resp

Join a dynamic team committed to innovation and customer success. A leading technology company in Greater London is seeking a Strategic Customer Success Manager. Responsibilities include driving customer health, managing strategic accounts, and developing relationships with senior executives.

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success