Customer success jobs in Dagenham - Page 20Create job alerts

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Act as a point of e

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Collaborate cross-functionally with product, sales, and delivery teams to ensure timely and successful implementation of solutions.

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Experience and

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. Customer Success or Account Management teams. Partner with the ESG Implementation Services team to deliver compre

We are looking for a dedicated Document Cloud Customer Success Manager to join our ambitious Digital Media team. Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, an

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. We are currently looking for a Strategic Customer Success Manager - REMOTE. Develop and maintain strategic relationships with ~20 enterprise customers, exceeding $2m in total ARR.

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

A world-class aerospace material supplier is seeking a Sales and Customer Success Representative based near St Albans, Hertfordshire. This role involves being the main contact for customers, managing orders, and contributing to sales targets.

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high perfor

As a Customer Success Manager at Medius, you will work closely with high- and medium-tier customers to help them achieve measurable business outcomes and maximize the value of their Medius investment. This role combines deep customer engagement, commercial expertise, and scalable success initiatives

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks.

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. This role is critical to ensuring customers realize value, adopt the platform successfully, and expand their usage over time. Customer Success, Account Management, or T

Our Customer Success Managers (CSMs) are strategic, customer-focused partners who work closely with customers to help them achieve meaningful learning outcomes through our platform. Customer-centric mindset: A strong passion for delivering exceptional customer experiences and helping customers reali

High degree of empathy and a customer-centric mindset to ensure our customers’ success and satisfaction. Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations—all working together to help our customers solve their business c

A global information and analytics company seeks a Customer Success Manager to drive customer engagement and retention. Strong communication and customer success experience in a SaaS or B2B environment are essential.

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Responsibilities*** Collaborate with internal Sales and Customer Success key stakeholders to strategically prioritize customer retention and m

Join a small, but growing Customer Success function, taking ownership of a critical book of valuable clients worth around £600k ARR. Prior experience and success in a start-up or scale-up environment. A natural communicator who enjoys spending time with customers and building strong relationships.

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain. Customer Success, Account Management, or related roles wi

Customer Success Manager – Specialty Marine Insurance. Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment.

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesa

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

Successful candidates will have 3+ years in customer success, strong bilingual communication skills, and a passion for the ESG industry. An innovative software company in Greater London is looking for a Customer Success Manager to lead relationships with enterprise clients. The role involves managin

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and

About the Customer Success Team. The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry.

The ideal candidate will manage hardware inventory, coordinate logistics, and support the Customer Success team. A global technology company in London is seeking a Sales & Office Administrator to enhance customer satisfaction and streamline office operations.

A legal tech company based in London is seeking a Customer Success Manager to manage a portfolio of customers and help them grow. This role focuses on maintaining and expanding customer accounts, improving client engagement methods, and showcasing the value of services over time. Ideal candidates wi

The role involves reaching out to customers who have abandoned their checkout, guiding subscription renewals, and educating existing customers about upcoming product launches. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and experience in customer supp

A leading AI CRM company in Greater London is seeking a Customer Success Area Lead to enhance customer value and mitigate attrition. In this role, you will collaborate extensively with sales leaders and key stakeholders, orchestrate alignment between accounts and investment goals, and review custome

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others.

You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deliver real outcomes for our customers. You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

The Customer Success Manager will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships within the buyside space, while also helping support the wider team. The Customer Success Manager will possess strong communication, relationship�

If you're looking for the next step in your career in Customer Success, this could be the right opportunity for you!. Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's,

Working closely with the Sales Managers of Customer Success, The Customer Success Team Leader will provide line management, capacity planning, pipeline management, coaching and development to support a team of Customer Success Executives. As Customer Success Team Lead, your primary responsibility is

Ensure that a high level of customer service is given to all customers. Sales and Customer Success Representative. Duties & Responsibilities of the Sales and Customer Success Representative.

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This is a new role

A fintech scale-up in London is seeking an experienced Customer Success Manager to ensure customers maximize value from the solutions offered. The ideal candidate needs over 3 years of experience in customer success roles within SaaS or tech startups, combined with strong data analysis and relations

Led Customer Success or CS Operations in a. Head of Customer Success (Operations & Enablement). Customer Success engine end to end.

A leading workflow orchestration platform is seeking a Manager for Customer Success to lead the EMEA Customer Success Managers. The ideal candidate has extensive experience in Customer Success management and a technical background. You will design processes and playbooks that drive customer value wh

We are looking for someone with great technical awareness, customer success and customer growth experience!. Customer Success, Account Management, or similar customer-facing roles, with a focus on relationship management, retention, and growth. In this position you will oversee the deployment of sof