985 Best customer support Jobs in Droylsden (February 2026)

Mobile Mechanic

2 days ago

Stalybridge

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5:00pm, and 1 in 4 Saturdays As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after: • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need: • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Mobile Vehicle Technician

2 days ago

Hyde

Mobile Vehicle Technician - Stockport

2 days ago

Stalybridge

Roadside Vehicle Mechanic

5 days ago

Hyde

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Roadside Vehicle Technician

5 days ago

Stalybridge

Roadside Rescue Mechanic

5 days ago

Manchester

Roadside Technician

5 days ago

Hyde

Roadside Mechanic

5 days ago

Stalybridge

Roadside Technician - Stockport

5 days ago

Manchester

Vehicle Technician

2 days ago

Manchester

• £30,339 per annum, • Average uncapped bonus of £4,800 per annum (with potential to earn more), • 5 days a week As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence, • Must have a full drivers licence with no more than 9 points Why Halfords? We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Graduate Administrator

12 days ago

Stockport

Permanent Graduate Administrator based in Stockport, £26,000 Your new company This manufacturing business based in Stockport is looking for a proactive and detail‑focused Graduate Administrator to join their operations team. This role is ideal for someone starting out in their administrative career or looking for their second role within an office environment. Your new role As a Graduate Administrator, you will provide essential support to their operations and production teams. Your responsibilities will include: • Processing customer orders and inputting data accurately into internal systems, • Handling purchase orders (POs) and ensuring correct documentation, • Uploading information and documentation to business systems, • Updating and maintaining spreadsheets (Excel / Google Sheets), • Assisting with general administrative tasks to support the wider team What you'll need to succeed To succeed in this role: • Have previous experience in administration and working in an administration team, • Early in their career — either your first role in admin or stepping into a second administrative position., • Educated to a strong academic standard, • Confident in using Excel and able to manage simple spreadsheets, • Highly organised with strong attention to detail, • Comfortable working in a fast‑paced environment, • A good communicator with a positive, can‑do mindset If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4766212

Administrative Support Specialist

19 days ago

Manchester

Administrative Assistant Your new company Hays are recruiting for a permanent administrator, based in Salford Quays, Manchester, to start in Jan 2026. Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? We are seeking an Administrative Support Specialist to join our client's dynamic team in Salford Quays. This role is pivotal in supporting our operations and ensuring smooth processes across customer onboarding, billing, and reporting. Your new role The successful candidate will: • Maintain accurate customer records and manage updates across CRM and business systems., • Process work requests, contracts, and billing with precision and timeliness., • Coordinate service activations, decommissioning, and stock returns., • Prepare and manage customer communications, including mail merges and responses., • Produce control reports and investigate anomalies to ensure compliance., • Collaborate with internal teams and third-party service providers to uphold service standards., • Contribute ideas for process improvements and support internal projects.What you'll need to succeed, • Strong administrative experience, ideally within a fast-paced environment., • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio) at an intermediate level., • Exceptional attention to detail and organisational skills., • Ability to prioritise tasks and manage multiple deadlines., • Confident communicator with excellent documentation skills., • Positive, flexible attitude and a proactive approach to problem-solving., • Minimum of 5 GCSEs, including English and Maths., • Experience in retail or a similar customer-focused industry is advantageous.What you'll get in return, • Be part of a collaborative team that values innovation and continuous improvement., • Hybrid working model with a vibrant office location in Salford Quays., • Opportunity to contribute to exciting projects and make a real impact. 4757155

Receptionist

1 month ago

Manchester

Receptionist 8:00 PM – 8:00 AM Your new company Hays are seeking a professional and reliable Evening Receptionist to provide front-of-house support during overnight hours. This role is key to ensuring a welcoming and secure environment for residents, visitors, and staff. This role is based in Salford Quays, Manchester. Your new role • Act as the first point of contact for residents and visitors during evening and overnight hours., • Manage incoming calls, emails, and visitor enquiries promptly and professionally., • Monitor building access and maintain security protocols., • Handle check-ins, check-outs, and assist with general administrative tasks., • Respond to emergencies and escalate issues to the appropriate teams., • Previous experience in a receptionist, customer service, or front-of-house role essential., • Strong communication and interpersonal skills., • Ability to remain calm and professional under pressure., • Basic IT skills and familiarity with booking or CRM systems., • Knowledge of health and safety or security procedures is an advantage., • Reliable and punctual with a strong sense of responsibility., • Friendly and approachable with a customer-focused attitude., • Able to work independently during overnight hours. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. 4757332

Corporate Receptionist & Team Administrator

25 days ago

Manchester

Corporate Receptionist & Team Administrator Your new company Hays are recruiting for a permanent Corporate Receptionist & Team Administrator. This role will be the first point of contact for visitors and clients, ensuring a professional and welcoming environment. This role also manages administrative arrangements for employees, ensuring cost-effective and efficient solutions while maintaining compliance with company policies, based in central Manchester. Your new role Reception Duties • Greet and assist visitors, clients, and staff in a professional manner., • Manage incoming calls, emails, and correspondence., • Maintain a tidy and organised reception area., • Post-room duties, scanning and filing., • Handle incoming and outgoing mail and deliveries., • Coordinate meeting room bookings and ensure rooms are prepared., • Arrange domestic and international travel for employees, including flights, accommodation, and transportation., • Ensure compliance with company travel policies and budget guidelines., • Maintain accurate travel records and itineraries., • Liaise with travel agencies and negotiate rates where possible., • Provide support for visa applications and travel documentation., • Assist with expense reporting and invoice processing related to travel., • Maintain and update travel policies and procedures., • Support office management tasks and new starter packs as required.What you'll need to succeed, • Previous experience in a corporate role, • Client and customer facing 4744528

Technical Coordinator

11 days ago

Manchester

Technical Coordinator Technical Co‑ordinatorSalary: £28,031 – £30,378 Permanent 35 hours per week Manchester We are seeking a Technical Coordinator to provide high‑quality technical and administrative support within an Engineering team. This role plays an important part in supporting the effective operation of engineering and maintenance services across a complex organisation. You will work closely with engineering teams, contractors, and internal stakeholders to ensure services are well‑coordinated, compliant, and customer‑focused. As Technical Co‑ordinator, you will: • Act as a key point of contact between engineering teams, helpdesk services, contractors, and internal colleagues., • Coordinate communication around planned maintenance and engineering works, helping to minimise disruption to services., • Provide day‑to‑day administrative and technical support to senior engineering staff., • Maintain statutory compliance, contractor, and service records using CAFM and water quality management systems., • Produce regular performance, energy, and utilities reports to support monitoring and decision‑making., • Support health and safety processes, including risk assessments, training records, and competency matrices., • Coordinate meetings, recruitment activity, staff development, and performance review processes., • An effective communicator, able to present information clearly both verbally and in writing., • Well-organised, with the ability to manage competing priorities and meet deadlines., • Experienced in providing coordination or administrative support within a technical, estates, or maintenance environment., • Confident using standard IT systems (e.g. Word, Excel, databases) and willing to learn new systems., • Experience using purchasing or finance systems (e.g. SAP, Oracle, P2P)., • Experience managing training, competency, or compliance records.

Admin Support Assistant

20 days ago

Manchester

Admin | Professional environment | MSWord/Excel | document management | January 26 start | £13.27phr Your new company MyClient is a regulatory body whose head office is based in Manchester. TheyUphold excellence and integrity as the leading regulatory authority forHealthcare professions, ensuring the highest standard of practice and patientCare. Your new role To provide comprehensive administrative support to the Legal Team, ensuring efficient case progression and compliance with organisational standards.Key Responsibilities • Support legal advisers and paralegals with casework administration., • Prepare hearing bundles and redact sensitive information from large document sets., • Manage bookings for desks, meetings, travel, and accommodation., • Facilitate lodging and receipt of Court applications and orders., • Handle telephone enquiries professionally and maintain accurate notes., • Liaise with internal teams for document requirements, printing, couriering, and archiving., • Maintain and update electronic records using bespoke database systems., • Monitor and manage stationery supplies for the Legal Team., • Process invoices via Agresso and resolve finance queries., • Undertake other reasonable duties as required., • Proficient in MS Word, Excel, Outlook, and electronic diary management., • Strong organisational skills with the ability to prioritise essential criteria meet deadlines., • High attention to detail and accuracy in document preparation., • Excellent interpersonal and communication skills for liaising with diverse stakeholders., • Ability to maintain confidentiality and work within established policies., • Team player with initiative and adaptability to changing priorities., • Customer-focused approach with commitment to service excellence. 4756707

Customer Relations

6 days ago

Manchester

Customer Service & Administration Your new company We are looking for a confident, proactive, and customer‑focused individual to join our clients Manchester team as a Customer Service & Retentions Advisor. This temp‑to‑perm opportunity is ideal for someone who thrives in a fast‑paced environment, enjoys building relationships, and has a passion for delivering exceptional service while identifying opportunities to retain and grow customer value.You’ll be the first point of contact for customers, handling enquiries, resolving issues, and working to retain customers who may be considering cancelling or reducing their services. This role is to start in March on a temporary to permanent basis, fully office-based . Your new role Key Responsibilities • Handle inbound customer enquiries via phone, email, and/or live chat., • Provide clear, accurate, and friendly support to resolve issues quickly and effectively., • Ensure all customer interactions are documented in the CRM system., • Engage customers who express dissatisfaction or intent to leave, using active listening and problem‑solving to retain their business., • Identify opportunities to offer suitable alternatives, upgrades, or loyalty benefits., • Meet and exceed retention targets and KPIs., • Take ownership of customer issues through to resolution., • Liaise with internal teams to escalate or resolve complex queries., • Follow company processes to ensure compliance and accuracy., • Maintain excellent product knowledge to confidently support and advise customers., • Contribute ideas on how to improve customer experience and reduce churn., • Work positively as part of a supportive, collaborative team.What you'll need to succeed, • Previous experience in customer service, contact centre, or retention‑based roles (desirable but not essential)., • Strong communication skills with the ability to handle challenging conversations professionally., • Confident, resilient, and target‑driven., • Ability to multitask, prioritise workload, and maintain attention to detail., • Comfortable working in a fast‑paced, structured environment., • Competent with IT systems, CRM tools, and MS Office.What you'll get in return, • Temporary-to-permanent progression based on performance., • Full training and ongoing coaching., • A supportive and friendly office environment in Manchester., • Salary up to £26,000 4767660

Host

25 days ago

Manchester

25 HOURS Host Your new company Hays are recruiting for a permanent, professional Guest Experience Host to act as the front‑line ambassador for our clients' busy Manchester city centre site. This role supports the on‑site management team to deliver an exceptional occupier and visitor experience, uphold high building standards, and ensure smooth day‑to‑day operations. The ideal candidate will be confident, customer‑focused, and capable of managing a varied workload in a fast‑paced environment. 25 hours 8am–1pm, salary is pro rata. Your new role Key Responsibilities • Provide a warm, professional welcome to all visitors and occupiers., • Respond promptly to service requests, ensuring issues are resolved quickly and appropriately., • Communicate courteously and effectively in person, via phone, and email., • Support with switchboard cover and general reception duties., • Liaise with contractors and the management team to support reactive and planned maintenance activities., • Log and track maintenance requests, ensuring service standards are met., • Maintain high standards of cleanliness and presentation in all common and landlord areas., • Assist with room bookings, meeting room set‑ups, refreshments, and events., • Maintain and update tenant contact lists and site documentation., • Contribute to Health & Safety processes, audits, and record‑keeping., • Support marketing and engagement activity, including site events and social/business media presence., • Work collaboratively with colleagues to uphold a welcoming, efficient, and well‑managed environment.What you'll need to succeed, • Strong interpersonal and communication skills., • Ability to work independently and prioritise effectively., • Good organisational and planning capability., • Comfortable working in a dynamic, customer‑centric environment., • Basic knowledge of Health & Safety requirements, • Confident using technology and administrative systems. 4768455

Information Access Officer

13 days ago

Manchester

Subject Access request | Information of Access | Freedom of information | Temporary | Immediate start | Hybrid Your new company My client is a regulatory body whose head office is based in Manchester. They uphold excellence and integrity as the leading regulatory authority for healthcare professions, ensuring the highest standard of practice and patient care. Your new role As an Information Access Officer, you will manage a varied caseload of information requests, including Subject Access Requests (SARs) under UK data protection legislation, Freedom of Information Act 2000 (FOIA) requests, and other statutory and non-statutory information requests. Working both independently and in collaboration with colleagues across the organisation, you will source, collate, organise and assess material for disclosure, applying the relevant legislation and internal policy. You’ll produce clear, accurate, and legally compliant responses, handle related enquiries from requesters and colleagues in a professional manner, and ensure that statutory deadlines and service levels are consistently met. Key Responsibilities • Manage end-to-end caseloads of SARs, FOIA, Environmental Information and other information requests, ensuring compliance with statutory timelines and internal SLAs., • Identify, gather, and assess information from multiple systems and teams; organise electronic bundles and redact materials as required., • Apply relevant legislation (e.g., UK GDPR/Data Protection Act 2018, FOIA 2000) and internal policy to determine disclosure, partial disclosure, or withholding, documenting clear rationales., • Draft and issue high-quality responses, tailored to different audiences, including the application and explanation of exemptions/exceptions and public interest tests where relevant., • Conduct comprehensive reviews of large volumes of digital and occasional hard-copy information; maintain meticulous records, audit trails, and case notes., • Liaise proactively with requesters, colleagues, and stakeholders to clarify scope, manage expectations, and resolve queries professionally., • Escalate complex and sensitive matters appropriately, seeking legal, information security, or data protection advice as needed., • Contribute to continuous improvement, including refining processes, templates, guidance, and training for colleagues., • Support reporting and metrics on caseloads, performance, and compliance., • Uphold confidentiality, data protection, and information security standards at all times.Essential Skills & Experience, • Proven knowledge and hands-on experience managing Subject Access Requests under UK data protection legislation and FOIA requests., • Ability to manage a varied caseload, prioritising effectively to meet statutory deadlines and SLAs., • Strong analytical and research skills, with the ability to navigate and utilise organisational systems to identify relevant information and produce high-quality responses., • Demonstrated ability to conduct detailed, comprehensive reviews of large data sets across systems (and occasionally in hard copy), identifying and assessing material for disclosure and managing electronic collation and organisation., • Exceptional accuracy and attention to detail in handling and responding to requests., • Excellent written and verbal communication, presenting complex information clearly, precisely, and appropriately for different audiences while ensuring legal compliance., • Sound judgement and initiative in progressing cases, making disclosure decisions, and applying exemptions appropriately., • Proven ability to build effective working relationships with team members and colleagues across the organisation., • A strong customer service ethos, ensuring positive, responsive, and professional engagement with internal and external customers., • Ability to recognise and manage heightened confidentiality requirements, maintaining confidentiality at all times., • Hybrid – 1 day per week on site in central Manchester, • £17.04phr + holiday pay, • 1–3 Months initially, • Immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4765019

Service Designer

15 days ago

Manchester

Service Designer My Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organisation. Youll be someone who genuinely loves their craft and enjoys sharing knowledge - whether thats ... ZIPC1_UKTJ

Sous Chef - James Martin Restaurant

5 days ago

Manchester

Who We Are James Martin Manchester produces classic, seasonally changing dishes to the highest quality, in the exuberant environment of Manchester235 casino. This destination restaurant, located in the historic Great Northern warehouse, nestles beneath vaulted brick ceilings on a mezzanine within Manchester235 Casino. Striking design marries industrial features with opulent vintage fabrics and artwork for an elegant urban feel. We understand everyone has a special talent and we strive to help our people make the most of their abilities in the pursuit of their career goals. In return for your hard work and dedication, we promise to develop, embellish and support you in your career path through learning and training alongside the industries finest. Benefits We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer: • 50% off food and beverages in all of our UK venues, • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more, • Company Sick Pay, • Company Pension, • Life Assurance, • Refer a friend incentive, • Financial advice services, • Employee health and wellbeing services, • Virtual GP Services, • Season Ticket Loans, • Employee assistance program: A confidential helpline providing 24/7 advice and counselling Our kitchen team is pivotal to our operation; hence your role is crucial to the success in catering for our clients at this venue. Ensuring quality, consistency and beautifully presented dishes are produced for our customers. Within this role you must have experience working in a kitchen environment as a sous chef. Main Responsibilities Overseeing the management and organisation of the kitchen are amongst the main functions of this role including: • To supervise kitchen operation so as to ensure that outgoing food is as specified and of a consistently high standard, • To ensure that the requirements of Food & Hygiene and Health & Safety legislation are complied with, • To prepare and produce food to the highest standard and specifications given by Senior Kitchen staff, • To continually review employee performance and provide direct feedback and coaching where required, • Ensuring that Company accounting and control procedures are adhered to, • Liaise closely with the Casino Managers and the FoH team, • To ensure that all areas of the kitchen are maintained to a high standard at all times and ensure any maintenance requirements are reported and promptly actioned, • To ensure the highest possible standards of customer service are developed and provided by courteous and technically competent staff, • To lead by example in relation to displaying the four key behaviours of the Customer Service model, • To regularly observe and review individual employees documenting such activity and providing appropriate feedback, coaching and support where required, • To positively support company wide customer service initiatives, • To monitor and take fair and consistent action in relation to employee conduct, and performance issues, • To ensure the highest possible standards of appearance, hygiene and personal grooming is maintained by staff at all times, • To ensure individual staff needs are dealt with professionally and when necessary confidentially, • To uphold and support the carrying out of the Clubs objectives, • To create by example an environment which all staff will work as a team, • To support by example the creation of an environment where all employees are encouraged to put forward ideas and views to management which positively influence the performance of the unit, • To support two way communication through effective contribution to management meetings and the holding of regular departmental meetings and Employee/Staff Forum meetings and events, • Pro-active with the ability to work unsupervised, • Ability to motivate and train team members, • High level of flexibility with the role and working hours, • Qualification in Food Safety, • Knowledge of the Club & Company Health & Safety and Hygiene procedures, • Ability to implement new policies and procedures, • Good communication skills with peers and superiors and other departments, • Organised and methodical, • Able to communicate in clear and concise English, • Positive and upbeat attitude, • A strong work ethic with a passion for exceeding expectations, • Encourage and contribute toward a culture that supports everyone to be the best that they can be Please Note: You must be aged 18 or above and have the right to work in the UK

Senior Sous Chef - James Martin Restaurant

5 days ago

Manchester

Who We Are James Martin Manchester produces classic, seasonally changing dishes to the highest quality, in the exuberant environment of Manchester235 casino. This destination restaurant, located in the historic Great Northern warehouse, nestles beneath vaulted brick ceilings on a mezzanine within Manchester235 Casino. Striking design marries industrial features with opulent vintage fabrics and artwork for an elegant urban feel. We understand everyone has a special talent and we strive to help our people make the most of their abilities in the pursuit of their career goals. In return for your hard work and dedication, we promise to develop, embellish and support you in your career path through learning and training alongside the industries finest. Benefits We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer: • 50% off food and beverages in all of our UK venues, • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more, • Company Sick Pay, • Company Pension, • Life Assurance, • Refer a friend incentive, • Financial advice services, • Employee health and wellbeing services, • Virtual GP Services, • Season Ticket Loans, • Employee assistance program: A confidential helpline providing 24/7 advice and counselling Our kitchen team is pivotal to our operation; hence your role is crucial to the success in catering for our clients at this venue. Ensuring quality, consistency and beautifully presented dishes are produced for our customers. Within this role you must have previous experience working in a kitchen environment as a sous chef. Main Responsibilities • To supervise kitchen operation to ensure that outgoing food is as specified and of a consistently high standard, • To ensure that the requirements of Food & Hygiene and Health & Safety legislation are complied with, • To prepare and produce food to the highest standard and specifications given by Senior Kitchen staff, • To continually review employee performance and provide direct feedback and coaching where required, • Ensuring that Company accounting and control procedures are adhered to, • Liaise closely with the Casino Managers and the FoH team, • To ensure that all areas of the kitchen are maintained to a high standard at all times and ensure any maintenance requirements are reported and promptly actioned, • To ensure the highest possible standards of customer service are developed and provided by courteous and technically competent staff, • To lead by example in relation to displaying the four key behaviours of the Customer Service model, • To regularly observe and review individual employees documenting such activity and providing appropriate feedback, coaching and support where required, • To positively support company wide customer service initiatives, • To monitor and take fair and consistent action in relation to employee conduct, and performance issues, • To ensure the highest possible standards of appearance, hygiene and personal grooming is maintained by staff at all times, • To ensure individual staff needs are dealt with professionally and when necessary confidentially, • To uphold and support the carrying out of the Clubs objectives, • To create by example an environment which all staff will work as a team, • To support by example the creation of an environment where all employees are encouraged to put forward ideas and views to management which positively influence the performance of the unit, • To support two way communication through effective contribution to management meetings and the holding of regular departmental meetings and Employee/Staff Forum meetings and events, • Pro-active with the ability to work unsupervised, • Ability to motivate and train team members, • High level of flexibility with the role and working hours, • Qualification in Food Safety, • Knowledge of the Club & Company Health & Safety and Hygiene procedures, • Ability to implement new policies and procedures, • Good communication skills with peers and superiors and other departments, • Organised and methodical, • Able to communicate in clear and concise English, • Positive and upbeat attitude, • A strong work ethic with a passion for exceeding expectations, • Encourage and contribute toward a culture that supports everyone to be the best that they can be Please Note: You must be aged 18 or above and have the right to work in the UK

Commis Chef - James Martin Restaurant

5 days ago

Manchester

Who We Are James Martin Manchester produces classic, seasonally changing dishes to the highest quality, in the exuberant environment of Manchester235 casino. This destination restaurant, located in the historic Great Northern warehouse, nestles beneath vaulted brick ceilings on a mezzanine within Manchester235 Casino. Striking design marries industrial features with opulent vintage fabrics and artwork for an elegant urban feel. We understand everyone has a special talent and we strive to help our people make the most of their abilities in the pursuit of their career goals. In return for your hard work and dedication, we promise to develop, embellish and support you in your career path through learning and training alongside the industries finest. Benefits We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer: • Hourly wage + Service charge + Salary enhancement from midnight, • 50% off food and beverages in all of our UK venues, • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more, • Company Sick Pay, • Company Pension, • Life Assurance, • Refer a friend incentive, • Financial advice services, • Employee health and wellbeing services, • Virtual GP Services, • Season Ticket Loans, • Employee assistance program: A confidential helpline providing 24/7 advice and counselling, • Report promptly for duty suitably dressed in clean chef uniform., • Ensure that punctuality is kept at all times., • To prepare and produce food to the highest standard and specifications given by Senior Kitchen staff., • Report any shortage of stock and stores to Chef de Partie., • Prepare mise en place under Chef de Partie's instructions., • To ensure correct stock rotation and proper storage of cooked and uncooked food., • To always keep your section tidy and clean., • To adhere strictly to the food hygiene regulation., • To adhere strictly to the Health and Safety regulations., • To ensure that all mis en place is kept tidy, fresh and properly stocked as required., • To fill in any position or station required by Chef or Sous Chef., • To check, prepare and supervise preparation of food, to the highest standards set by the company., • To report any fault of equipment immediately to Chef, Sous Chef or Chef de Partie., • To ensure complete confidentiality relating to all matters concerning the Company., • To lead by example in relation to displaying the four key behaviours of the Customer Service model., • Pro-active attitude with the ability to work unsupervised., • Experience working in a commercial kitchen., • High level of flexibility with the role and working hours., • Qualification in Food Safety., • Knowledge of the Club & Company Health & Safety and Hygiene procedures., • Good communication skills with peers and superiors and other departments., • Able to communicate in clear and concise English., • Organised and methodical., • Upbeat and positive attitude., • A high level of personal integrity, • A strong work ethic with a passion for exceeding expectations, • Show respect and appreciation to all

Credit Controller

1 day ago

Manchester

As a Credit Controller, you will mitigate risks and maximise profits by ensuring credit issued by the business is paid in full and on time. You will look for ways to make the debt collecting process more accessible, more punctual and beneficial for all parties. • Manage cash collection and deal with customer/client queries to maximise cash return., • Resolve client invoice queries through root cause analysis, • Produce invoices & weekly Statement of Accounts to all clients/customers., • Manage aged debt and resolution with client/customer and internal stakeholders., • Manage weekly reporting of cash received and allocate accordingly., • Produce weekly aged debt summaries to the Credit Control Team Leader., • Participate in the weekly debt conference call., • Complete monthly credit checks to ensure we are not trading at risk and assist in the customer onboarding process., • Experience in utilities/traffic management/construction sectors preferable, • Experience with Sage & Microsoft Dynamics365 desirable, • Proficient in the use of Excel ideally, formulas, V-Look ups and Pivot Tables, • CICM/AAT qualified or working towards this or a similar qualification preferable, • A team player with excellent communication skills and a proactive common-sense approach, • Very customer focused and able to engage with both internal and external clients, • Self-managed, able to use their own initiative and work as an individual or as part of a team We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Go Traffic Management has been serving traffic management solutions to clients since 2008, and are now one of the UK’s largest traffic management providers. Our services are delivered from our 22 regional depots, through our dedicated team of 200 employees and support network of approved suppliers. At Go Traffic Management, we have a reputation for providing clients with extensive, well-planned, and expertly delivered solutions for projects and schemes of all sizes. We pride ourselves in meeting (and often exceeding) clients’ expectations in a professional and cost-effective manner, which is a strategy that has resulted in our long-standing working relationships with clients, partners, and stakeholders. Be: SAFE - Go Traffic Management Our Be: SAFE campaign actively encourages our workforce to work safely and avoid unsafe acts and conditions by following four basic rules.

Business Development Manager – Validation Equipment (UK, Fully Remote)

2 days ago

Ashton-Under-Lyne

Overview We are partnering with a well-established and highly regarded provider of validation and monitoring equipment to support the expansion of their UK commercial presence. With a strong global reputation and significant success across Ireland, the business is now investing in UK growth, creating a newly established Business Development role with genuine greenfield scope. This is an excellent opportunity for a driven sales professional to take ownership of a territory, represent premium technical products, and play a key role in shaping the company’s long-term success in the region. The Role As Business Development Manager, you will be responsible for building the UK market from the ground up. This is a hunter-focused position centred on new business generation, where you will identify opportunities, open doors with new customers, and develop long-term commercial relationships across the pharma and biotech sectors. Operating as an individual contributor, you will manage the full sales cycle - from prospecting through to close - while collaborating with technical and international teams to ensure a high-quality customer experience. Key Responsibilities • Drive new business development across the UK within pharma and biotech organisations, • Identify, target, and win new accounts through proactive outreach and relationship building, • Manage the full sales cycle, including pipeline development, forecasting, and contract negotiation, • Develop and execute a territory strategy aligned with company growth objectives, • Maintain consistent CRM activity and reporting, • Partner closely with internal technical teams to support customer requirements, • Represent the organisation at industry events and networking opportunities Candidate Profile • Proven track record in new business sales, ideally within validation, qualification, or technical equipment, • Experience selling into regulated environments such as pharma or biotech, • Demonstrated hunter mentality with evidence of winning and developing new accounts, • Strong commercial acumen with a structured approach to territory planning and pipeline management, • Technical aptitude; a science or engineering background is advantageous, • Self-motivated and comfortable operating autonomously in a remote environment, • Minimum of approximately 5 years’ relevant B2B sales experience Why Join? • Newly created role with significant ownership and impact, • Opportunity to build and shape a high-growth UK market, • Represent a respected brand with premium, well-regarded products, • Fully remote working with strong organisational support, • Collaborative international environment with clear growth ambitions If you are energised by building markets, winning new business, and working with high-quality technical solutions, this role offers the autonomy and platform to make a meaningful commercial impact.

Independent EAP Counsellor (Stockport, UK)

4 days ago

Stockport

📍Location: Stockport, UK | 🔄Self-Employed | ⏰ Flexibility to manage your own calendar | 🤝In-Person Counselling services | 💼Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? 🚀 Why Choose TELUS Health? • Comprehensive Support - Thorough induction training with dedicated Team Managers, • Professional Growth - Diverse case exposure and enhanced short-term counselling expertise, • Flexibility - Full control over referral acceptance and scheduling, • Technology- Access to our intuitive Provider Hub platform, • Community - Strong peer relationships and ongoing management support, • Development - Regular audit feedback and free CPD Learning Line events, • Insights - Customer satisfaction data to inform your practice 🎯 What You'll Do: • Manage online referrals with prompt response times, • Provide short-term, solution-focused counselling (3-12 sessions), • Connect with diverse clients facing varied workplace and personal challenges, • Maintain comprehensive case documentation and feedback, • Collaborate with our Provider Services team on risk management 📋Essential Requirements: • Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalent, • Alternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hours, • Approach: Experience in short-term, solution-focused therapeutic models, • Supervision: Regular professional clinical supervision arrangements should be in place, • Insurance: Professional indemnity (minimum £1,000,000), • Compliance: ICO registration as Data Controller 🎓 Ideal Experience: • Previous EAP experience preferred but not essential, • Assessment and support planning expertise, • Short-term counselling interventions with workplace focus, • Understanding of organizational dynamics and work-life challenges, • Knowledge of local therapeutic resources and referral pathways, • IT proficiency (Microsoft Office, email, online systems)

Senior Electrical Engineer

1 day ago

Manchester

What you'll do: • Lead the electrical engineering delivery of battery energy storage and renewable energy projects, from early feasibility and FEED through to detailed design and technical assurance., • Take responsibility for the design of BESS balance-of-plant systems and the development of grid connection solutions ranging from 11kV to 400kV., • Carry out planning-stage designs, feasibility studies, and front-end engineering for energy storage systems, including grid interfaces, control, and metering., • Provide ongoing support to bidding activities, project delivery, and quality management processes. Requirements: • Previous experience within the energy sector with involvement as a FEED designer, detailed designer, or Owner’s Engineer., • Strong understanding of renewable energy generation and energy storage technologies, with particular expertise in battery energy storage systems across multiple chemistries., • Sound knowledge of grid connection requirements for renewable generation and energy storage, including compliance with G99, G100, and Grid Code requirements for transmission-connected assets., • Collaborative team player with a client-focused approach and strong customer-facing skills., • Ability to manage workload flexibly across multiple projects simultaneously. Desirable: • A degree in Electrical Engineering or a related discipline., • Understanding of project management principles, including budget, schedule, and quality control., • Experience in design review and site construction support., • Strong knowledge of energy storage systems, with an appreciation of grid connection considerations., • Professional registration or progress toward registration (e.g. Chartered Engineer)., • Experience using engineering and design software tools such as AutoCAD, EnergyPro, CYMCAP, Cableizer, Autodesk Construction Cloud, ETAP, and DigSILENT.

Specialist, Service Delivery

5 days ago

Manchester

The Role: Part of Pearson School Qualifications, the Assessment division combines excellence in assessment with outstanding customer experience. The Assessment division has end-to-end responsibility for delivering on-time, accurate results of high stakes UK and international qualifications to our learners and first-class customer service to all our customers. The role reports to the Assessment Services Customer Experience Manager, working to ensure we have a fully trained and fully competent workforce of invigilators, adequately equipped to provide the highest quality support to our students. Purpose The purpose of this role is to ensure the effective planning, recruitment, development, and support of invigilators to enable the smooth running of all exam sessions. The postholder will oversee workforce planning and operational delivery, provide day-to-day support to invigilators and Team Leaders, lead training and quality assurance activity, and manage performance, conduct, and payroll processes. Through strong coordination, clear communication, and continuous improvement of processes, the role plays a critical part in delivering a positive invigilator experience and maintaining high standards of exam delivery. What you will Own: Workforce Planning & Operational Delivery • Maintain accurate, up-to-date workforce records, including contact details, recruitment information, system access, training completion, and ongoing performance data, • Analyse entry data to forecast invigilator, Team Leader, and Senior Team Leader requirements for each exam series, ensuring full coverage, • Monitor cancellations and redeploy available invigilators, Team Leaders and Senior Team Leaders to maintain appropriate resourcing for all exam sessions, • Create Team Leader/Senior Team Leader rotas and ensure all staff have access to essential exam information and access arrangement details Invigilator & Team Leader Support • Act as the primary point of contact for invigilator and Team Leader queries, providing timely support before, during, and after exam sessions, • Set up and manage communication channels (e.g chat groups) to coordinate real-time exam day support, • Provide escalation support for Team Leaders during live exams when issues cannot be resolved and need to be escalated Training & Development • Support the design of and implement and maintain a comprehensive training plan for all roles (Invigilators, Team Leaders, Senior Team Leaders), • Plan, coordinate and deliver live training events and ensure all mandatory training is completed ahead of each exam series, • Conduct on-the-day and post-exam quality assurance checks to evaluate performance and identify training needs, • Review existing processes regularly and look for ways to make our processes quicker, simpler and more efficient Performance & Conduct Management • Draft and issue performance feedback and maintain a central record of all invigilator performance data for future exam series, • Manage conduct concerns and lead on contract termination conversations where necessary Communication & Engagement • Work with the Communications team to develop and distribute key messages, operational updates, and calls to action for upcoming exam sessions or training events, • Lead initiatives to improve the invigilator experience using insights from feedback, surveys and focus groups Payroll & Administration • Prepare and issue time sheets prior to exam sessions, monitor completion and accuracy, and follow up missing time sheets, • Collate and verify hours worked (including quality assurance checks against internal data) to ensure accurate and timely payment, • Collaborate with the Recruitment team to provide information required for payments to be made and respond to payroll queries once payments are issued, • Set up and maintain system access for invigilators and Team Leaders, • Support the reference process by providing necessary data to the Recruitment team About You What you’ll bring: • Experience coordinating and supporting large or temporary workforces in a fast-paced operational environment, • Strong workforce planning and organisational skills, with the ability to analyse data and forecast resourcing needs, • Confident communicator, able to provide clear guidance, manage issues, effectively manage key stakeholders and support staff before, during, and after delivery, • Experience delivering or coordinating training, quality assurance, and performance feedback, • Calm, solution-focused approach with the ability to manage multiple priorities and work to tight deadlines, • Commitment to work flexibly and independently across services where needed, especially during live exam or busy periods Role Location / Working Pattern This is a hybrid working position with a reporting line to our Manchester office. Travel for face-to-face team meetings and other meetings may be required. This role reports to the Assessment Services Customer Experience Manager.

Regulatory Compliance Specialist - Consumer Products

1 day ago

Manchester

Regulatory Compliance Specialist – Consumer Products Manchester (Hybrid) | Permanent, Full Time Spectrum Brands is a global consumer products company, with the Home & Personal Care (HPC) division designing and manufacturing small domestic appliances and personal care products used by millions of consumers worldwide. We are looking for a Regulatory Compliance Specialist with experience in manufacturing and physical consumer products to support global product compliance across North America, Europe, Asia, and Latin America. This is a product and manufacturing compliance role - not a finance, GDPR, or enterprise risk position The Role As a Regulatory Compliance Specialist, you will play a critical global role in ensuring that HPC products meet international, federal, and local regulatory requirements. Supporting markets across North America, Europe, Asia, and Latin America, you’ll collaborate cross-functionally with engineering, product development, quality, and supply chain teams to manage compliance across the full product lifecycle. This is a highly impactful position, central to product safety, regulatory alignment, sustainability goals, and customer trust. Key Responsibilities • Ensure consumer products meet global regulatory, safety, environmental, and energy efficiency requirements (e.g. FCC, Energy Star, RoHS, REACH, WEEE, ERP, Prop 65, PFAS)., • Work closely with Engineering, NPD, Quality, Supply Chain, and Manufacturing partners to embed compliance into product design and production., • Support regulatory compliance across the full product lifecycle — concept, development, manufacturing, launch, and post-market., • Partner with OEM/ODM manufacturers, suppliers, and testing laboratories to gather compliance documentation and resolve non-conformances., • Prepare and manage regulatory submissions, technical files, and customer compliance requests., • Represent the business on relevant industry trade groups and standards committees., • Support social responsibility programs (e.g. BSCI, CTPAT) and product sustainability initiatives. About You This role requires a regulatory compliance professional with proven experience in global product standards and a strong ability to collaborate across diverse teams and functions. Someone who is organised, detail-driven, and confident navigating complex regulatory environments will thrive here. The ideal candidate brings a proactive mindset, strong analytical capabilities, and the maturity to work independently while influencing stakeholders across the business. You will bring: • Degree in engineering, regulatory compliance, environmental science, product safety, or similar., • 4+ years’ experience in regulatory compliance within consumer products, appliances, electronics, or FMCG manufacturing., • Hands-on experience supporting New Product Development (NPD) and product launches., • Experience working directly with manufacturers, suppliers, factories, or testing bodies., • Strong understanding of how regulations impact product design, materials, manufacturing, and go-to-market timelines., • Confident communicator with strong analytical and organisational skills. Please note experience limited to GDPR, financial compliance, internal audit, or enterprise risk management (without physical product exposure) will not be suitable. Why Join Us? Work on real, manufactured products sold globally, influencing product safety, sustainability, and compliance while collaborating cross-functionally within a global consumer products business. Apply if you have a product-focused regulatory background in manufacturing or consumer goods. Benefits • 25 days holiday + Bank holidays, with option to buy additional 5, • Company Pension – up to 9% matched employer contribution, • Annual bonus, • Life Assurance, • Health care plan, • Colleague discount, • Hybrid Working (3 days on site, 2 days WFH)

Senior Solution Architect, k0rdent AI (remote in the UK)

5 days ago

Ashton-Under-Lyne

About Mirantis Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy. Job Description Mirantis is inviting an experienced and client-focused Senior Solution Architect to join our dynamic client-facing technical team. You will develop trusted advisor relationships with prospects and customers by educating, presenting, demonstrating, and conducting POCs of Mirantis’ AI Infrastructure platform. This role offers the opportunity to work on ambitious, cutting-edge technology within the fast-evolving AI and cloud-native ecosystems. Responsibilities Partner with sales to support enterprise opportunities, and help customers understand the value of Mirantis’ industry-leading AI and Kubernetes-based solutions. Lead technical discovery sessions, demos, and proof-of-concept engagements with customers and partners. Translate customer requirements into solution architectures leveraging Mirantis’ products and best practices. Deliver engaging technical presentations and live demonstrations that showcase Mirantis’ platform capabilities, business value, and open-source innovation. Provide field feedback to influence product direction and go-to-market strategy. Serve as a trusted technical advisor – building and maintaining long-term relationships with client stakeholders while representing their needs within Mirantis. Represent Mirantis at industry events, conferences, and community meetups by delivering technical sessions, demonstrations, and thought leadership content. Qualifications 5+ years’ experience in a pre-sales, solutions architecture, or technical consulting role for cloud-native or enterprise software. A working knowledge of: Cloud infrastructure, including Kubernetes, OpenStack, Docker, microservices, and public cloud services (AWS, GCP, Azure) AI/ML infrastructure tools (e.g., Kubeflow, MLflow, NVIDIA AI), and how they integrate with cloud-native platforms DevOps and automation tools, including CI/CD pipelines Observability tooling, including open-source monitoring, logging, and alerting systems Strong understanding of the competitive landscape within the cloud infrastructure and open-source ecosystem. Track record of delivering outcomes for Fortune 500 clients and influencing senior IT/engineering leaders (CIO, CTO). Exceptional written, verbal, and presentation skills with the ability to communicate complex ideas clearly to technical and business audiences. Ability to travel to customer sites and events as needed. Preferred Qualifications Strong hands-on experience with Kubernetes, Docker, containers, virtualization technologies (vSphere, OpenStack), and leading public cloud platforms such as AWS, Google Cloud Platform, and Azure. Industry certifications (AWS, Azure, Kubernetes), especially Certified Kubernetes Administrator (CKA) Proven experience with enterprise-grade security, compliance, and regulatory frameworks. Comfortable operating in global, remote, and hybrid environments, with a demonstrated ability to manage complex projects across multiple teams and stakeholders. Soft Skills and Team Fit Proven problem-solving, consultative, and relationship-building skills. Entrepreneurial drive with a passion for learning and continuous improvement. High integrity, transparency, and a collaborative mindset. Additional Information What does Mirantis offer you? • Work with an established Silicon Valley leader in the cloud infrastructure industry;, • Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies;, • Be a part of cutting-edge, open-source innovation;, • Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued;, • Professional development and training;, • Attend conferences and working groups;, • Company outings, happy hours, hackathons, and tech talks;, • Receive a competitive compensation package with a strong benefits plan. It is understood that Mirantis, Inc. may use automated decision-making technology (ADMT) for specific employment-related decisions. Opting out of ADMT use is requested for decisions about evaluation and review connected with the specific employment decision for the position applied for. You also have the right to appeal any decisions made by ADMT by sending your request to By submitting your resume, you consent to the processing and storage of your personal data in accordance with applicable data protection laws, for the purposes of considering your application for current and future job opportunities. We are a Leader for Container Management in G2 (#2 after AWS)!

Service Engineer

4 days ago

Manchester

Company Description MTK provides a quick, reliable, and professional service for clients across various industry sectors. As one of the UK's leading providers of hydraulic excavator mounted attachments, MTK goes the extra mile to ensure customer needs are met. Whether hiring, purchasing new or second-hand equipment, or requiring repairs, service, or spare parts, MTK ensures timely delivery and customer satisfaction. The company is dedicated to delivering equipment on time and directly to the site. Role Description This is a full-time, on-site role for a Service Engineer, located in Levenshulme, Manchester. The Service Engineer will be responsible for troubleshooting, servicing , providing technical support, and conducting maintenance and repair tasks. Day-to-day activities include inspecting and diagnosing equipment issues, performing repairs and preventive maintenance, and ensuring equipment functions efficiently. Qualifications • Troubleshooting and Technical Support skills, • Service experience, • Maintenance and Repair capabilities, • Strong Communication skills, • Relevant technical certifications or qualifications are a plus, • Ability to work independently and efficiently on-site, • Previous experience in the hydraulic attachment industry is beneficial

HVDC Engineering Manager

2 days ago

Manchester

About the Role: We are seeking an experienced Engineering Manager – HVDC Control & Protection (C&P) to lead a highly skilled technical team delivering HVDC solutions worldwide. This role combines deep technical involvement in HVDC control technology with people leadership and project execution responsibility. You will lead a team of approximately 10–15 Control & Protection engineers, accountable for technical delivery across HVDC projects, development of control concepts, and close technical engagement with customers. The role requires hands-on expertise in HVDC control systems and validation and verification, alongside strong leadership, mentoring, and coaching capabilities. Technical Leadership & Project Execution • Lead and drive end-to-end technical execution of HVDC Control & Protection scope across customer projects., • Define and approve technical concepts, architectures, and control strategies for HVDC systems., • Act as the technical authority for HVDC control technology, ensuring compliance with project requirements, standards, and business best practices., • Oversee and contribute to validation and verification activities, including controller testing, system integration testing, and site support., • Support commissioning, troubleshooting, and technical problem-solving during project execution phases. Customer & Stakeholder Engagement • Serve as a key technical interface towards customers, consultants, and internal stakeholders., • Lead technical discussions, reviews, and clarifications with customers related to HVDC control and protection solutions., • Translate customer requirements into clear technical specifications and executable engineering solutions. People Leadership & Team Development • Lead, coach, and develop a diverse team of 10–15 engineers, • Balance hands-on technical involvement with effective people management., • Support capability development through training plans, mentoring, technical coaching, and knowledge sharing., • Conduct performance management, goal setting, and career development discussions. Qualifications & Experience • Degree in Electrical Engineering, Power Systems, Control Engineering, or a related field., • 10+ years of experience in HVDC Control & Protection engineering, • Proven expertise in HVDC control systems, including control algorithms, system dynamics, and grid integration., • Strong experience in validation & verification, including RTDS or equivalent real-time simulation tools., • Prior experience in a technical leadership or people management role, leading engineering teams.

Technical Pensions Analyst

18 days ago

Manchester

Technical Pensions Analyst Location: Manchester Grade: Consultant Employment Type: Full-time, Permanent Salary: £35,000 - £40,000 About the Role My client is a leading UK pensions consultancy, recognised for delivering high-quality, technically robust pension administration and advisory services. They support a wide range of trust-based pension schemes and are committed to innovation, collaboration, and excellent member outcomes. They are currently seeking a Technical Pensions Analyst to join their Implementation Services team, a specialist function that underpins the wider administration business by providing technical, system, and project expertise. This is an excellent opportunity for an experienced pensions professional who enjoys technical work, system automation, and working across multiple stakeholders in a fast-paced environment. The Team The Implementation Services team supports pension administration teams nationally, providing expertise across: * Scheme transitions and installations * Calculation support and automation * Business interfaces with IT services * Management and technical reporting The team plays a critical role in ensuring accurate data migration, robust system automation, and smooth onboarding of pension schemes. Key Responsibilities Transition Activity * Support the installation of Defined Benefit and Defined Contribution pension schemes onto the administration system * Take ownership of technical elements within scheme transition projects * Attend project meetings and provide technical consultation * Create and maintain technical documentation to support data mapping and system setup * Analyse administration data sets * Produce calculation specifications and test packs for automation * Perform regression testing and User Acceptance Testing (UAT) * Manage and deliver technical installation schedules Calculation Support * Support administration teams for existing clients via internal helpdesk and ticketing systems * Develop new calculation automation and amend existing calculations * Support Administration Project Teams with technical project work * Work closely with administration teams, client relationship managers, project teams, and third-party suppliers Internal Process & Development * Contribute to continuous improvement of team processes * Support technical knowledge sharing and mentoring across teams * Assist with wider Implementation Services initiatives as required About You Essential Experience & Skills * Proven experience in pensions administration or pension system support * Exposure to a broad range of pension arrangements (DB, DC, CARE, Hybrid, Public Sector, Master Trust) * Strong understanding of pension benefit structures and calculation requirements * Experience using pension administration systems and working with third-party IT suppliers * Advanced Excel skills and strong overall IT proficiency * Excellent organisational skills with the ability to manage multiple priorities * High attention to detail and commitment to accuracy * Strong problem-solving and analytical skills * Confident working collaboratively within multi-disciplinary teams * Customer-focused mindset with a commitment to quality and deadlines Desirable * Knowledge of SQL and/or C# * Strong A-levels or equivalent qualifications * Strong stakeholder management and communication skills * Ability to explain complex technical concepts clearly to different audiences * Experience creating and managing technical documentation * Big-picture thinking and a proactive approach to change and improvement What's on Offer * Salary of £35,000 - £40,000 * Annual discretionary bonus * 25 days' holiday with buy/sell options * Pension contributions and life assurance * Healthcare and wellbeing benefits, including digital GP access * Flexible benefits scheme and employee assistance programme * Paid volunteering days * Inclusive, supportive working environment with reasonable adjustments available Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Customer Experience Hub Manager

1 day ago

Stockport

As Customer Experience Hub Manager,you'lllead and motivate a high-performingteam delivering customer support through telephone, email, webchat, social media,and our customer portal. Werenow looking for an inspirational Customer Experience Hub Manager to leadthis exciting new service and drive a cons

Information Access Officer

16 days ago

Manchester

Your new company My client is a regulatory body whose head office is based in Manchester. They uphold excellence and integrity as the leading regulatory authority for healthcare professions, ensuring the highest standard of practice and patient care. Your new role As an Information Access Officer, you will manage a varied caseload of information requests, including Subject Access Requests (SARs) under UK data protection legislation, Freedom of Information Act 2000 (FOIA) requests, and other statutory and non-statutory information requests. Working both independently and in collaboration with colleagues across the organisation, you will source, collate, organise and assess material for disclosure, applying the relevant legislation and internal policy. You'll produce clear, accurate, and legally compliant responses, handle related enquiries from requesters and colleagues in a professional manner, and ensure that statutory deadlines and service levels are consistently met. Key Responsibilities • Manage end-to-end caseloads of SARs, FOIA, Environmental Information and other information requests, ensuring compliance with statutory timelines and internal SLAs., • Identify, gather, and assess information from multiple systems and teams; organise electronic bundles and redact materials as required., • Apply relevant legislation (eg, UK GDPR/Data Protection Act 2018, FOIA 2000) and internal policy to determine disclosure, partial disclosure, or withholding, documenting clear rationales., • Draft and issue high-quality responses, tailored to different audiences, including the application and explanation of exemptions/exceptions and public interest tests where relevant., • Conduct comprehensive reviews of large volumes of digital and occasional hard-copy information; maintain meticulous records, audit trails, and case notes., • Liaise proactively with requesters, colleagues, and stakeholders to clarify scope, manage expectations, and resolve queries professionally., • Escalate complex and sensitive matters appropriately, seeking legal, information security, or data protection advice as needed., • Contribute to continuous improvement, including refining processes, templates, guidance, and training for colleagues., • Support reporting and metrics on caseloads, performance, and compliance., • Proven knowledge and hands-on experience managing Subject Access Requests under UK data protection legislation and FOIA requests., • Ability to manage a varied caseload, prioritising effectively to meet statutory deadlines and SLAs., • Strong analytical and research skills, with the ability to navigate and utilise organisational systems to identify relevant information and produce high-quality responses., • Demonstrated ability to conduct detailed, comprehensive reviews of large data sets across systems (and occasionally in hard copy), identifying and assessing material for disclosure and managing electronic collation and organisation., • Exceptional accuracy and attention to detail in handling and responding to requests., • Excellent written and verbal communication, presenting complex information clearly, precisely, and appropriately for different audiences while ensuring legal compliance., • Sound judgement and initiative in progressing cases, making disclosure decisions, and applying exemptions appropriately., • Proven ability to build effective working relationships with team members and colleagues across the organisation., • A strong customer service ethos, ensuring positive, responsive, and professional engagement with internal and external customers., • Ability to recognise and manage heightened confidentiality requirements, maintaining confidentiality at all times., • Hybrid - 1 day per week on site in central Manchester, • £17.04phr + holiday pay, • 1-3 months initially If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Parish and Appeals Fundraiser

15 days ago

Salford

Join Our Team as a Parish and Appeals Fundraiser Join a small, friendly team. Shape something new. Make a real impact. We’re looking for a Parish and Appeals Fundraiser to join our growing and supportive fundraising team at an exciting time of development. This is a brand-new role where you’ll help shape our approach to fundraising from the ground up — growing and supporting individual giving in our parishes, helping to build a new CMS, developing diocesan-wide appeals, and co-creating a simple and effective legacy campaign. You’ll be working in a collaborative, welcoming environment with people who are passionate about making a difference and open to new ideas. We’re looking for someone who enjoys working with people, is organised and detail-focused, and is comfortable working across different platforms. About the Role Appointment Type: Full-time, Permanent Working Hours: 35 hours per week, Monday - Friday, though reduced hours and flexi-time will be considered. Location: Diocese of Salford Cathedral Centre - 3 Ford Street, Salford M3 6DP We’re happy to discuss flexible and hybrid working arrangements and are keen to support a healthy work–life balance. Salary & Benefits: £ 30,131 - £33,406 per annum, 25 holidays, plus statutory bank holidays and 5 Diocesan closure days. Main Responsibilities • Work collaboratively with the Senior Fundraiser to refine and roll-out the parish fundraising programme., • Work collaboratively with the Senior Fundraiser and Deputy Chief Operating Officer to devise and deliver a programme of annual diocesan appeals., • Develop and deliver clear and engaging content for print, digital, website and social media elements of the appeal., • Ensure donors and users have an accessible and seamless experience across all channels., • Ensure projects are delivered within budget, checking and seeking advice where necessary., • Implement and maintain a diocesan Customer Management System, • Prepare and share donation reports and feedback for each parish programme and diocesan appeal., • Review and analyse reports to gain insights into donor behaviour and improve future fundraising activity., • Develop and implement a simple legacy strategy, • Work collaboratively with the Senior Fundraiser and Trust Fundraiser to explore and develop other fundraising income streams., • Research and keep abreast of industry activity and trends. They must familiarise themselves with and adhere to the procedures on how to deal with allegations or concerns of abuse and the Church’s Safeguarding Policies and Procedures which can be found at our Diocesan website.

Billing Analyst

1 day ago

Manchester

Hybrid: 3 days office / 2 days home.Salary: £30,000 - 32,000 + benefits dep on exp.We're looking for a Billing Analyst to support the end-to-end billing process for telecoms products and services.This is a great opportunity for someone who's detail-driven, customer-focused, and comfortable working

Lead Installer

1 day ago

Manchester

Job Description Lift Installer Jobs -Manchester - at Stannah – Join Our Team! Great opportunity to come and join Stannah as a Lead Lift Installer. Are you a qualified NVQ 2 ,Platform / Micro-lift Installer looking for your next challenge? Stannah is looking to recruit a Lift Installer to join the Platform and Micro-lifts division. We are looking for the Lead Installer to be based North of Manchester , Leeds, Bradford or Birmingham and surrounding area. As the Lift Installer, you will play a crucial role in installing and commissioning a variety of lift models, ensuring all work meets the highest quality and safety. Ideally we are looking for a candidate located in the Midlands, however, travel throughout the UK is to be expected. You'll be responsible for carrying out installations on-site, liaising with builders, and conducting risk assessments. You'll also have the opportunity to train Trainee Installers, passing on your expertise to the next generation of skilled professionals. Working hours: Monday to Friday 8:00am till 4:45pm Lift Installer Job Responsibilities: • Install and commission lifts in line with company standards, • Conduct site safety checks, risk assessments, and liaise with site agents, • Assist with unloading and installing lift components, including erection of structures, wiring, and fitting doors, • Complete necessary documentation and handovers, ensuring all work is finished to a high standard, • Carry out basic electrical fault-finding, testing, and commissioning of lifts Qualifications Lift Installer Job Requirements: • Proven experience installing platform lifts or similar products, • Strong knowledge of health and safety regulations, • Supervisory skills and a commitment to excellent customer service, • Willingness to train and mentor junior team members, • Flexibility with working hours and location If have previous experience working as a Lift Installer or Lift Installation and have experience working on platform lifts/ mircolifts or homelifts and are looking for a Lift Installer job, please click the "apply now" button or contact us for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Company Funded LinkedIn Learning Account, • Company Vehicle #alljobs Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Keywords: Elevator Mechanic, Location: Manchester, ENG - M3 4AZ

Vendor Risk Management Senior Analyst

1 month ago

Manchester

A leading global law firm known for its high-quality work and client service is seeking a Vendor Risk Management Senior Analyst to join its operations team. The firm is committed to recruiting and developing top talent, fostering a culture built on respect, innovation, and collaboration. About the Role The Vendor Risk Management Senior Analyst will play a key role within the global procurement function, taking ownership of assessing, monitoring, and mitigating risks associated with third-party suppliers. You will lead detailed due-diligence activities for both new and existing vendors, evaluate risk profiles, identify vulnerabilities, and categorise suppliers according to risk level. This role is based in Manchester, with the potential for a flexible hybrid working arrangement. There is an opportunity to help develop the department and help to migrate all new and existing vendors through a central function. Key Responsibilities • Oversee vendor performance and compliance with contractual and regulatory requirements, producing clear reports and dashboards to brief senior stakeholders., • Support the development and implementation of risk mitigation plans, working closely with internal teams and external partners to maintain strong risk management practices., • Analyse vendor performance data to assess quality, cost efficiency, and compliance, providing strategic recommendations for enhancements and cost-saving initiatives., • Coordinate and lead vendor audits to ensure adherence to organisational policies and industry standards, documenting outcomes and managing follow-up actions., • Contribute to the ongoing refinement of vendor risk management policies, ensuring alignment with industry best practices and evolving regulatory expectations. About You We’d love to hear from you if you: • Have strong analytical capabilities and experience with data analysis tools., • Thrive in a team-focused environment with a strong customer-service mindset., • Communicate confidently, both in writing and verbally, especially when presenting to senior leadership. Requirements • Bachelor’s degree or equivalent., • Professional certification or further training in a relevant field (preferred)., • Experience in vendor risk management, compliance, or a related function., • Background in a professional services environment or large corporate organisation is advantageous. Benefits & Additional Information Successful candidates will join a supportive and collaborative environment with excellent career development opportunities. The firm offers a competitive compensation package, including performance-based bonuses and a comprehensive benefits programme, which may include: • Health insurance, income protection, and life assurance, • Pension scheme, • Wellness initiatives, • Employee discounts, • And more The organisation also provides a variety of global affinity and networking groups that offer a platform for community, shared experiences, and professional support. This employer is committed to equal opportunities and prohibits discrimination of any kind.

Customer Service Team Lead

6 days ago

Manchester

Customer Service Team Leader Permanent | On‑site | Manchester – salary up to £30,000 Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast‑paced environment where coaching, developing and motivating a team is all part of your day? If so, this could be your next big opportunity! Our client is growing and looking for an experienced Customer Service Team Leader to join their established, high‑performing team. This is your chance to step into a role where your ideas matter, your leadership makes an impact and your career can really take off. What You’ll Be Doing As a key member of the team, you will: • Drive and inspire first‑class customer service across the department, • Lead, mentor and support a team of in‑house Customer Service Advisors, • Set clear expectations, KPIs and objectives and help your team achieve them, • Deliver regular coaching, feedback and development sessions, • Collaborate with internal teams to champion best practices, • Manage key client accounts and build strong long-lasting relationships, • Act as the first point of escalation for complex customer queries, • Produce reports, highlight trends and identify improvement opportunities, • Work closely with stakeholders and management to support wider business goals, • Attend client review meetings, • Handle general administrative tasks as required What We’re Looking For You’ll be a great fit if you have: • Experience in a fast‑paced customer service environment, • Strong leadership skills with the ability to motivate and inspire, • Clear, confident communication at all levels, • A natural ability to resolve issues and build a positive team culture, • Hands‑on experience training, mentoring, or supervising customer service teams, • Exceptional attention to detail, • A passion for results and continuously improving the customer journey, • A positive, proactive, team‑player attitude Ready to Lead, Inspire and Make an Impact? If you’re passionate about people, customer service and creating a high-performing team, we want to hear from you! Apply today and take the next exciting step in your leadership career

Scenic Carpenter

6 days ago

Manchester

Scenic Carpenter Location: UK (with travel) Department: Scenic / Production About the Role As part of our continued expansion, we are looking for an enthusiastic and skilled Scenic Carpenter to join our growing team. This is an exciting opportunity for someone with strong scenic construction experience and a solid understanding of live event production technologies. You will thrive in a fast-paced, hands-on environment and perform well under pressure. Teamwork is at the heart of our culture—every department works collaboratively to deliver outstanding results, an approach that has kept our clients returning for over two decades. Our scenic team designs and builds stage backdrops, product displays, and feature pieces for some of the world’s biggest brands, working in venues ranging from hotel ballrooms and conference centres to large-scale festival sites. Key Roles & Responsibilities • On-site scenic construction for events across the UK and internationally, • Construction and preparation of stock and bespoke scenic items in our workshop and warehouse, • Covering and preparation of set panels, • Painting and finishing of scenic elements, • Application of vinyl graphics, • Carpeting and finishing of stages, • Organisation of workshop equipment and consumables, • Checking in equipment returned from hire, • Maintaining clean, tidy, and safe work areas, • Assisting with stock asset management, • Loading and unloading vans and trucks as required, • Supporting other departments and undertaking additional duties as needed, • Full compliance with company health & safety procedures Qualifications & Key Attributes • Highly developed carpentry and finishing skills, • Working knowledge of scenic and exhibition construction methods, equipment, and practices (advantageous), • Excellent communication skills with a strong customer-service focus, • Highly organised and proactive, with the ability to manage multiple projects, • Able to work independently or as part of a team, • Excellent timekeeping and reliability, • Strong problem-solving skills and ability to work to deadlines, • Self-motivated with the ability to lead by example, • Flexible, can-do, customer-focused attitude, • Keen eye for detail and high standards of presentation, • Full UK driving licence and own transport Training & Progression Ongoing training will be provided as required. We are committed to developing our people and supporting career progression within our growing organisation. Working Hours This is not a standard 9–5 role. Due to the nature of the live events industry, flexibility is essential. Weekend and out-of-hours work will be required. Holidays • 33 days holiday per year, • Additional birthday day off after 3 years’ continuous service, • Staff recognition scheme, • Company social events ollowing successful completion of the probation period: • Award-winning healthcare package (including private treatment, mental health support, and GP access), • Dental, optical, and audiological cover, • Employee Assistance Programme, • Sick pay scheme, • Enhanced maternity, paternity, and shared parental pay, • Long service rewards, • Cycle to Work scheme, • Electric vehicle scheme Please send your CV if you fulfil the above criteria

Typist

4 days ago

Manchester

AMS Group is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester. We have been a trusted name in professional services for over 40 years. Our commitment to excellence and customer satisfaction has positioned us as a premier provider in the market. Evolving from a family run accountancy practice in a Blackburn (established 1982), to a nationwide advisory business with over 200 employees, across 12 offices, our trading divisions comprise Audit, Accounts, Tax & Advisory with multiple service lines within each division. We leverage our relationship-driven client approach to generate significant cross-sell opportunities. Complementary to our organic growth is an impressive M&A strategy, with eight acquisitions completed since 2021 and further strategic acquisitions planned in 2025. At AMS we never offer a one size fits all approach. We know, in today’s economic environment, businesses require bespoke support, and we provide end-to-end services from start-up to exit strategies. Our mantra is “Good advisers help your business. Great ones transform it”. This is the foundation upon which we have built our business. We know great people make a great business. Our award-winning culture drives our success. In 2024, we were named the 7th Best Accountancy Firm to Work for in the UK and featured in the Top 100 Companies to Work For. We’re proud to be recognised as Best Employer in Tax (Tolley’s Taxation Awards 2025) and Employer of the Year (GM Chamber of Commerce Awards 2024), reflecting our commitment to people, culture, and a workplace where talent thrives. The Role As an essential member of our busy reception team, the typist plays a key role in ensuring the smooth running of day‑to‑day operations within the firm. This position supports fee earners and the wider office by delivering fast, accurate typing, maintaining exceptional document standards, and providing a high level of administrative and front‑of‑house support. In a fast‑paced accountancy environment, the typist is central to keeping communication flowing, documentation organised, and client service consistently professional. Key Responsibilities • Draft, format, and proofread a wide range of legal and business documents—including correspondence, contracts, meeting notes, and reports—for fee earners, ensuring accuracy, consistency, and confidentiality., • Answer incoming calls with professionalism, take clear and concise messages, and relay them promptly. Redirect callers to the appropriate departments to maintain an efficient communication flow., • Filter and transfer calls to relevant team members, maintaining a courteous and efficient approach that reflects the firm’s high standards of client care., • Organise and schedule meetings for fee earners, including booking rooms, sending calendar invites, and preparing required documentation., • Monitor and manage fee earners’ inboxes and calendars, flagging urgent requests, organising workflows, and ensuring deadlines and appointments are met., • Welcome clients and visitors warmly, ensuring the reception area remains well‑presented and offering assistance throughout their visit., • Scan hardcopy records, incoming post, and client files for digital archiving, maintaining accurate documentation in line with firm policies and GDPR requirements., • Sort, scan, and distribute incoming mail to relevant departments. Manage the preparation and dispatch of outgoing mail, including occasional trips to the post office., • Perform various ad hoc administrative and secretarial duties as required., • Oversee the redirection of incoming and outgoing mail to ensure timely and accurate delivery across departments or to external stakeholders., • Digitally archive confidential documents and client files, maintaining meticulous records in accordance with data protection policies., • Monitor and manage office stationery and consumables, placing orders as needed to support uninterrupted operations., • Receive and log client records upon arrival, ensuring accurate documentation and secure storage., • Organise the safe booking‑out of client records to internal teams or external parties, maintaining detailed tracking to prevent loss or delays. Skills and Experience Required • Proven administrative experience in a professional office environment, ideally within accountancy., • Excellent typing skills., • Strong verbal and written communication skills with a professional telephone manner., • Proficiency in managing calendars and emails, including scheduling meetings and prioritising tasks for multiple team members., • Exceptional attention to detail, particularly in proofreading documents, logging records, and maintaining accurate tracking systems., • Competence in scanning, archiving, and document management systems, with solid basic IT skills and experience using office software., • Ability to handle ad hoc tasks and adapt to changing priorities, working independently as well as collaboratively within a team. Salary & Benefits • 23 days’ holiday, • Birthday off, • Health cash plan, • Enhanced parental pay, • Company sick pay, • Perkbox membership, • Company pension scheme AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Clothing & Apparel Graphic designer

6 days ago

Manchester

Location: Head Office Department: Creative and Design Reports To: Head of Product About The Couture Club The Couture Club is a contemporary men’s and women’s fashion brand rooted in modern luxury, street-inspired design, and strong brand storytelling. We pride ourselves on creating elevated apparel that blends trend-led graphics with timeless brand identity. Creativity, attention to detail, and authenticity are at the core of everything we do. Role Overview We are looking for a Mid-Level Clothing & Apparel Graphic Designer to join our creative team. This role is ideal for a designer with strong apparel graphics experience who can adapt across multiple graphic styles while consistently maintaining and evolving The Couture Club’s brand DNA. You will work closely with the design, product development, and merchandising teams to create graphics that translate seamlessly onto garments, supporting seasonal collections and brand direction. Key Responsibilities • Design and develop apparel graphics across men’s and women’s collections (print, embroidery, placement graphics, trims, and details), • Translate The Couture Club’s brand DNA into commercially strong and creatively relevant graphic concepts, • Adapt graphic styles to suit different product categories, silhouettes, collections and price points, • Create artwork files ready for production, ensuring technical accuracy for print and application, • Collaborate with fashion designers, garment technologists, and product teams from concept through to final execution, • Research trends, references, and graphic directions relevant to the brand and target customer, • Support seasonal collection development, capsules, and special projects, • Maintain brand consistency while contributing fresh ideas and creative evolution, • Manage multiple projects and deadlines in a fast-paced fashion environment Skills & Experience • 3+ years’ experience as a Graphic Designer within fashion / apparel, • Strong understanding of garment graphics, including print techniques and embellishments, • Highly proficient in Adobe Illustrator & Photoshop (InDesign is a plus & Adobe firefly knowledge and understanding., • Experience preparing production-ready artwork, • Ability to adapt creatively while maintaining strong brand consistency, • Strong attention to detail and understanding of how graphics translate onto clothing, • Confident working collaboratively within a creative team, • Commercial mindset with a passion for fashion and street-luxury aesthetics Desired Attributes • Passionate about fashion, culture, and design, • Trend-aware but brand-focused, • Proactive, organised, and adaptable, • Comfortable taking creative direction and contributing ideas, • Strong visual storytelling skills What We Offer • Opportunity to work with a growing, fashion-forward brand, • Creative, collaborative office environment, • Career development within a dynamic design team, • Competitive salary and benefits package Benefits: • 25 days holiday + bank holidays, • Company bonus scheme, • Staff discount, • Company pension plan, • Flexible working hours, • Free on-site parking, • Birthday Day Off

Serious Injury Solicitor

4 days ago

Manchester

Job Title: Serious Injury Solicitor Location - Manchester (Hybrid working with initial in-office induction and systems training. Team days in the office 1–2 times per month.) Overview An established, client-focused claimant personal injury practice is seeking a Serious Injury / Multi-Track PI Solicitor to manage a litigated caseload of mid-value to high-value EL/PL/RTA claims. You will run files from instruction through to settlement or trial, lead expert conferences and negotiations, and contribute to a collaborative team known for championing underserved clients and delivering outstanding client care. Key Responsibilities • Case Management, • Manage and grow a multi-track personal injury caseload from instruction to settlement or trial., • Assess liability and quantum, including reviewing medical evidence, obtaining reports, and applying current case law., • Draft pleadings, witness statements, Part 35 questions, and detailed schedules/counter-schedules., • Analyse evidence to resolve disputes on liability, causation and quantum., • Secure interim payments promptly and arrange appropriate rehabilitation., • Conduct robust negotiations with insurers and defendant firms, minimising write-offs and disbursement issues., • Client & Stakeholder Engagement, • Meet clients (in person and virtually) to explain strategy, manage expectations and build trust., • Lead conferences with medical specialists, case managers, care experts, accountants and counsel., • Maintain exceptional client care standards at all times. Commercial & Team Contribution • Maximise personal billings and contribute to department forecasts., • Apply strong commercial awareness to drive profitability and identify value-add opportunities., • Use the case management system in line with policy and coach junior staff on best practice., • Collaborate with Marketing on case stories and client-friendly insights., • Support thought leadership and professional presence on LinkedIn., • Stay current with CPR updates, costs reforms and medico-legal developments. About You • Strong claimant experience across intermediate track and multi-track PI litigation., • Demonstrable record of meeting or exceeding billing targets while maintaining excellent client care., • Confident communicator with outstanding interpersonal and client-care skills., • Team-oriented with strong commercial awareness., • Flexible and able to attend the office for key meetings and team days. Salary & Benefits • £45,000 – £65,000 (depending on experience), • Performance bonuses including Employee of the Month and Customer Champion awards, • Time Off in Lieu (TOIL) and regular social events, • 31 days’ leave including bank holidays, plus:, • Your birthday off, • Option to purchase up to 5 additional days, • Length-of-service awards and clear career development pathway

Senior Sales Director, Corporate WiFi - Enterprise

11 days ago

Manchester

We're seeking a high-performing Senior Sales Director – Corporate WiFi to lead our expansion into the corporate connectivity and secure enterprise WiFi market. This senior, quota-carrying role focuses on building Purple’s presence across corporate offices, multi-site enterprises, manufacturing, logistics, professional services, and secure workplace environments. Unlike Purple’s heritage in guest WiFi, this role focuses on secure corporate networks, identity-driven access, policy control, monitoring, and enterprise connectivity. You will help organisations modernise their network access strategy, reduce cyber risk, and bring automation and intelligence to their WiFi environments. Reporting to the SVP Global Sales, you will lead Purple’s corporate WiFi go‑to‑market execution, develop strong customer and partner relationships, and deliver growth in a strategically important vertical. This role is designed to scale in size and complexity over time — beginning with mid‑market and upper mid‑market organisations and expanding into national and international tier‑one enterprise opportunities as the solution and GTM mature. Why Join Purple Our values define us. We get the job done without politics or drama, we develop our people, and we take pride in making work fun. You’ll join a team that knows its stuff, keeps learning, and raises the bar every day. What You Will Do • Lead all commercial activity for the Corporate WiFi vertical across the UK and international markets., • Drive growth initially through mid‑market and upper‑mid‑market opportunities, expanding into large national and tier‑one international enterprise accounts as the vertical matures., • Own a senior sales quota across a pipeline spanning mid‑market to strategic enterprise deals., • Build and maintain executive relationships with CISOs, CIOs, Network Architects, Heads of Workplace, and Digital Transformation leaders., • Position Purple as a trusted partner for secure identity‑based access, network intelligence, segmentation, policy automation, monitoring, and compliance., • Articulate the value of secure onboarding, advanced monitoring, analytics, and zero‑trust‑based network access., • Execute corporate go‑to‑market plans across priority verticals including corporate offices, logistics, distribution, manufacturing, and professional services., • Support the evolution and refinement of Purple’s corporate WiFi offerings as the solution scales toward enterprise‑grade deployments., • Work with MSPs, integrators, and OEM partners to broaden reach, enhance integration, and drive adoption., • Support partner enablement to strengthen commercial and technical execution., • Represent Purple at industry events, cybersecurity forums, networking conferences, and partner showcases., • Contribute to market‑facing thought leadership on secure corporate WiFi, network intelligence, and identity‑driven access.Who You Are, • A proven enterprise sales leader with 7–10+ years selling secure WiFi, network security, identity/access, or cybersecurity solutions., • Experienced in selling to CIO, CISO, and IT Director‑level stakeholders., • Comfortable managing complex, multi‑stakeholder, long sales cycles., • Strong understanding of corporate network architectures, security models, and identity‑based access controls., • Commercially driven, highly autonomous, and able to operate effectively in an evolving product/vertical environment., • Executive‑level communication skills with the presence to influence senior technology and security leaders., • Excited to help Purple mature this vertical from mid‑market roots into global tier‑one enterprise engagements.Values, • Make it happen – We own things and get them done whatever it takes., • Playful and positive – Life’s too short to take things too seriously; we love positivity., • In it together – We’re always available to help for the greater good of the business., • No bullsh*t, no politics – We want to enjoy coming to work and make it pleasant., • Know your stuff, keep learning – We value knowledge and a thirst for more of it., • No drama – Things don’t always go right, but a calm head always helps., • Competitive senior‑level salary + performance bonus, • Hybrid working with international travel, • Emphasis on learning and development to progress your career, • 25 days holiday (plus bank holidays) and the option to buy extra days, • 4 volunteering days each year – give something back to the community, • Life insurance at 2 x salary, • Employee Assistance Programme, 24/7 helpline, • Company pension, 4% employer contribution, • Private Healthcare & Long Term Incentive Plan after 12 months’ service\n#J-18808-Ljbffr

Performance & Development Team Leader

4 days ago

Manchester

Who are we? We’re MoneyPlus. We help people live better. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals. Tough problems and challenges are no match for us. We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team Why do we need you? The Performance & Development Leader is responsible for leading, developing, and inspiring a team of around 10 advisors in a fast-paced and growing financial services environment. This role is accountable for achieving strong team results through robust performance management, clear goal setting, coaching, and building a culture where people feel motivated and supported to deliver their best work. The leader will also play a key role in managing operational budgets, workforce planning, and recruitment, ensuring resources are aligned to business needs. They will foster clear communication, engage stakeholders effectively, and use problem-solving and critical thinking skills to remove barriers to performance. As MoneyPlus continues its transformation journey, this role will provide the leadership needed to guide the team through change while safeguarding customer outcomes and regulatory standards. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Discounts – Is there anything better than a few freebies? Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from., • Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee. What do we need you to do? Key Responsibilities: • Lead and manage a team of c.10 advisors, setting clear expectations and holding the team accountable for delivering results., • Implement structured performance management, including 1:1s, observations, feedback sessions, coaching, and performance reviews., • Build a culture of continuous improvement, where high standards are the norm and success is recognised and celebrated., • Manage operational budgets and forecasts for the team, ensuring resources are allocated effectively and financial performance is reported accurately., • Monitor KPIs and operational MI, using insight to identify performance gaps, risks, and opportunities, and taking timely corrective action., • Provide day-to-day coaching and mentoring, enabling advisors to build competence, confidence, and career progression., • Lead team recruitment activity, onboarding, and workforce planning to ensure capability and capacity are in place to meet business needs., • Act as a role model for clear, open, and effective communication, ensuring information is shared in a way that keeps colleagues engaged and aligned., • Demonstrate strong problem-solving and critical thinking skills to address performance challenges and operational issues in a structured, evidence-based way. Shared Responsibilities: • Partner with senior leaders, L&D, and HR to align team capability with organisational needs and transformation priorities., • Collaborate with Compliance, QA, and Risk teams to ensure all performance activity aligns with regulatory and customer outcome standards., • Engage stakeholders across Operations, IT, and other functions to ensure barriers to performance are identified, communicated, and resolved collaboratively., • Contribute to wider business planning, sharing workforce insights and performance trends to inform operational and transformation strategies. What skills and experience do we need you to have? We’re Always Ready • Commercial Acumen – Understands how to allocate resources effectively to support lead conversion and P&L performance., • Proactive Leadership – Anticipates challenges, prepares the team effectively, and takes swift, structured action., • Financial & Resource Management – Manages budgets, forecasts, and workforce planning with discipline and accuracy. We Raise the Bar • Operational Leadership – Sets clear expectations, drives performance, and leads a culture of continuous improvement and accountability., • Critical Thinking – Uses data, analysis, and structured problem-solving to make sound decisions. We Work as One • Collaboration & Stakeholder Management – Works openly with colleagues and leaders across the business to align goals and remove barriers., • Communication – Shares information with clarity, ensures team and stakeholders understand priorities and progress. We Treat People Right • Customer-Centric Mindset – Ensures each customer receives clear, ethical, and supportive engagement tailored to their circumstances., • Coaching & People Development – Builds confidence and competence in individuals while maintaining a respectful and empowering leadership style., • Empathy & Respect – Leads with fairness, inclusivity, and care, supporting both individuals and the team through change. Essential • Proven experience leading teams in a reputable, performance-driven organisation., • Strong track record of delivering results through structured performance management, coaching, and development., • Experience managing operational budgets, forecasts, and reporting., • Demonstrated ability to lead teams through change and transformation., • Strong communication and stakeholder management skills., • Proven ability to solve problems and make decisions using data and critical thinking., • Understanding of FCA regulations, Consumer Duty, and working in a regulated financial services environment. Desirable • Experience in customer service, collections, or debt management., • Experience managing or leading in a contact centre environment, ideally within financial services., • Exposure to large-scale transformation or continuous improvement programmes. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

Salesforce Administrator

4 days ago

Manchester

Senior Salesforce Administrator Manchester (2 days per week onsite) Up to £60,000 + 10% bonus + benefits The Role We’re looking for a Senior Salesforce Administrator to take ownership of a Salesforce instance and help drive smarter, data-led decision-making across Sales and Marketing. This is a hands-on, business-facing role where you’ll work closely with stakeholders to improve processes, optimise the platform, and deliver scalable solutions across Sales Cloud and Marketing Cloud. You’ll be the go-to person for Salesforce internally — managing configuration, enhancements, integrations, and user support — while continuously identifying ways to improve automation, reporting, and campaign effectiveness. Key Responsibilities • Own day-to-day administration of Salesforce (Sales Cloud & Marketing Cloud), • Configure and maintain users, roles, profiles, permissions, flows, and automations, • Gather requirements from Sales and Marketing teams and translate into scalable solutions, • Build and optimise reports, dashboards, and performance insights, • Support campaign management, customer journeys, and marketing automation, • Manage data integrity, imports, cleansing, and governance best practices, • Improve and automate business processes using Flow and declarative tools, • Support integrations with third-party systems and tools, • Provide user training, documentation, and ongoing support, • Work with external partners/vendors where needed on enhancements and projects, • Contribute to the Salesforce roadmap and continuous improvement initiatives Skills & Experience • 3+ years’ Salesforce Administration experience, • Hands-on experience with Sales & Marketing Cloud, • Strong configuration skills (Flows, validation rules, automation, reports, dashboards), • Experience gathering requirements and working directly with business stakeholders, • Data management and reporting expertise, • Strong troubleshooting and problem-solving skills About You • Proactive and solutions-focused, • Comfortable working directly with non-technical stakeholders, • Strong communicator who can translate technical concepts clearly, • Detail-oriented with a passion for improving processes, • Enjoys owning a platform rather than just responding to tickets What’s in it for you? • Up to £60,000 salary, • 10% annual bonus, • Hybrid working (2 days per week in Manchester office), • High ownership and visibility across the business, • Opportunity to shape and influence the Salesforce roadmap, • Supportive, collaborative environment with real autonomy

Client Coordinator

6 days ago

Manchester

With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale. We are looking for a Client Coordinator to join the team here at Propelis. We are looking for someone with good organisational skills, that will be happy working in a fast-paced artwork and packaging environment. Candidates who have worked in a position where they are required to have an excellent attention to detail coupled with good communication skills. The position is focused on client services and client support and will involve working with multiple clients where you will provide a unique service. You will be part of the client services team who are responsible for the communication of technical information for the purpose of creating new and existing product packaging. Role and Responsibilities: • Interacting with the Artwork Production and QC team, • The entering of client information into the Product Lifestyle Management system, • Communicating job progress and answering customer queries by telephone, Teams & email., • Interpreting results/reports and taking appropriate actions, liaising with staff and clients., • Producing electronic certificates, reports and invoices in an accurate and timely manner., • Contributing to credit control activities as required, • Liaise with and support the Global sales and marketing managers as required., • Booking in and sending out of samples, • Participation in team meetings and assisting with actions/projects., • Contributing to the upkeep and improvement of office processes and procedures, • Liaising daily with the Print development team Qualifications/Requirements • Enjoy working as part of a team, • Ability to communicate with staff, clients and at all levels, • Good IT skills including MS Word, Excel and Outlook as you will be responsible for amending excel, • spreadsheets., • Good literacy and numeracy skills as you will be producing reports and documents., • Work under pressure and to be able to determine and organise priorities. Propelis, is a go-to-market ecosystem that enables marketers to move their brands forward with greater speed, clarity, and confidence. Our broad range of integrated solutions include brand creative, packaging, print solutions, branded environments, and content production. Services are delivered through our family of brands: SGX, Marks, Equator, Collide, and 5Flow. With a combined legacy spanning more than 150 years, Propelis commences operations with 10,000 employees in 30+ countries, nearly $1 billion in annual sales, and a diverse client base of over 2,000 leading companies.

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