SharePoint & Exchange Customer Engineer
19 hours ago
Wolverhampton
SharePoint & Exchange Customer Engineer Role Overview We are seeking a highly experienced Microsoft SharePoint & Exchange Hybrid Engineer with strong enterprise-level expertise across SharePoint Online, SharePoint On-Premises, Exchange Online, and Exchange On-Premises. The candidate will be responsible for enterprise SharePoint architecture, administration, troubleshooting, migration and hybrid solutions, along with Exchange administration and hybrid messaging support. Key Responsibilities SharePoint • Design, administer and support enterprise SharePoint Online and SharePoint On-Premises environments., • Provide expertise in SharePoint Architecture and Topology., • Manage SharePoint Service Applications, authentication, permissions and configurations., • Troubleshoot complex SharePoint infrastructure and application issues., • Perform SharePoint patching, upgrades and version migrations., • Manage and maintain enterprise SharePoint Server environments., • Design and support SharePoint Hybrid solutions., • Plan and execute migrations from SharePoint On-Premises to SharePoint Online., • Support enterprise SharePoint scaling, performance and availability., • Develop and support SharePoint Disaster Recovery solutions., • Manage sites, lists, libraries, permissions and other SharePoint components., • Provide technical assessments, workshops, training and expert guidance to customers., • Support Microsoft 365 and SharePoint modernization initiatives., • Act as a senior technical resource for complex customer environments. Exchange • Administer and support Microsoft Exchange Server 2016/2019/SE and Exchange Online., • Design, implement and maintain Exchange Hybrid environments., • Configure and troubleshoot Hybrid Configuration Wizard (HCW), hybrid mail flow and secure mail routing., • Manage DAG, mailbox databases, transport services, connectors, certificates and virtual directories., • Troubleshoot mail flow, Autodiscover, Outlook connectivity, mailbox access and authentication issues., • Manage Exchange Online mailboxes, shared/resource mailboxes, distribution groups and Microsoft 365 Groups., • Configure mail flow rules, retention, archiving and compliance policies., • Support Exchange Online Protection (EOP) and Microsoft Defender for Office 365., • Support Exchange migrations between On-Premises and Exchange Online., • Manage SPF, DKIM and DMARC configurations., • Use PowerShell / Exchange Management Shell for administration and automation. Required Technical Skills SharePoint • SharePoint Online, • SharePoint On-Premises, • SharePoint Architecture / Topology, • SharePoint Service Applications, • SharePoint Troubleshooting, • SharePoint Authentication, • SharePoint Hybrid, • SharePoint Online Migration, • SharePoint Server Upgrades & Patching, • Enterprise SharePoint Administration, • SharePoint Disaster Recovery, • SharePoint Performance & Scaling, • Microsoft 365 Exchange • Exchange Online, • Exchange Server 2016/2019/SE, • Exchange Hybrid, • Hybrid Configuration Wizard (HCW), • Database Availability Groups (DAG), • Mail Flow / SMTP, • Autodiscover, • Exchange Connectors, • Exchange Online Protection, • Microsoft Defender for Office 365, • SPF / DKIM / DMARC, • Exchange Migration, • PowerShell Identity & Infrastructure • Active Directory, • Microsoft Entra ID / Azure AD, • Azure AD Connect, • Hybrid Identity, • High Availability, • Disaster Recovery Candidate Requirements • 15–20 years of overall IT experience, • Strong hands-on enterprise SharePoint expertise, • Strong experience across both SharePoint Online and SharePoint On-Premises, • Solid Exchange Online and Exchange On-Premises experience, • Proven experience with SharePoint and Exchange Hybrid environments, • Active SC Security Clearance, • Excellent English communication skills, • Strong customer-facing, technical writing, presentation and training skills, • Experience working in enterprise/customer environments