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Job Title Optical Manager \n Location Bishop Auckland \n Employment Type Part time \n Contract Type Permanent \n Shift Pattern Work Shift: Days \n Hours per Week 40 \n Salary \n Competitive salary plus benefits \n Category Optical, Retail Healthcare \n Closing Date 4 September 2026 \n \n Your RoleAt Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver.Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford.With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Manager's who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. \n Rota: \n Week 1 \n Monday - 09:00 - 17:30 \n Tuesday - 09:00 - 17:30 \n Wednesday - 09:00 - 17:30 \n Thursday - 09:00 - 17:30 \n Friday - 09:00 - 17:30 \n Week 2 \n Saturday - 09:00 - 17:30 \n Monday - 09:00 - 17:30 \n Tuesday - 09:00 - 17:30 \n Wednesday - 09:00 - 17:30 \n Thursday - 09:00 - 17:30About YouOur Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service.You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians.You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs.Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectivelyYou'll be:A fully qualified dispensing optician registered with the GOCOn track to meet the statutory points requirement for CPDConfident in coaching othersAble to provide excellent customer and patient careDriven and ambitious to ensure the department meets its targetsYou'll have proven leadership skills in a fast-paced Optics environmentOrganised and able to manage your time effectivelyApply today by completing an online application… \n Everything you'll love \n You will also get an excellent benefits package including: \n\n • \n Discretionary company bonus \n • \n Company pension up to 7% matched \n • \n 15% colleague discount in store and online. \n • \n Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. \n • \n Your professional indemnity insurance \n • \n GOC fees paid \n • \n CET package \n • \n Flexible working patterns in accordance with 7 days opening \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n\n We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Café Manager to help our business to continue to grow and succeed. Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service. Reporting into the Area Hospitality Manager, you will also: Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the d...

Production Supervisor Location: Howden Salary: £38,000 per annum Hours: Approximately 40-45 hours per week The Opportunity We are recruiting for a hands-on Production Supervisor to join a busy food manufacturing business near Howden. Reporting to the Production Manager, you will support the day-to-day running of the packhouse, ensuring production targets, quality standards and customer requirements are consistently achieved. You'll lead and motivate a team of production operatives while driving efficiency, maintaining food safety standards and creating a positive team culture. This is a fantastic opportunity for an experienced Production Supervisor or Team Leader looking to take the next step within a fast-paced FMCG environment. The Role As Production Supervisor, you will: Lead, organise and motivate a team of production operatives to deliver the daily production plan. Plan labour effectively to maximise productivity and efficiency across the packing lines. Ensure all products are packed to customer specifications and quality standards. Drive production KPIs while reducing waste and downtime. Carry out pre-production checks, quality inspections and end-of-shift checks. Maintain high standards of food safety, hygiene, GMP and Health & Safety. Complete production paperwork and downtime records accurately. Work closely with the Production, Quality, Engineering, Intake and Despatch teams. Coach and develop team members through effective leadership and training. Provide cover for the Production Manager when required. Identify opportunities for continuous improvement across the department. About You We're looking for someone who has: Previous experience as a Production Supervisor, Team Leader or Shift Supervisor within food manufacturing, FMCG or a packaging environment. Experience leading and developing production teams. Strong organisational, communication and people management skills. Good IT and numerical ability. A proactive approach to problem solving and continuous improvement. Basic Food Hygiene qualification. HACCP knowledge would be advantageous. A flexible approach to working hours in line with business demands. Working Pattern Approximately 40-45 hours per week. You will work every Saturday and Sunday, with two weekdays off each week. Typical start time is 7:30am, with finish times varying depending on production volumes. During the summer months, production is generally quieter, so earlier finishes are common. During the busier winter season, later finishes are expected. This averages out over the course of the year. Flexibility is essential to meet customer demand and seasonal peaks. Benefits 28 days annual leave, including bank holidays. Company pension. Ongoing training and development. Opportunity to progress within a growing food manufacturing business. If you're a hands-on Production Supervisor who enjoys leading from the front, developing people and driving operational performance in a fast-paced food manufacturing environment, we'd love to hear from you. Please contact Kate on (url removed) or (phone number removed)

The Auckland Project At the heart of our sites is Auckland Palace, the home of the Prince Bishops of Durham and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes and are repeated throughout the Palace and its gardens, the Faith Museum and the Mining Art and Spanish Galleries. The collection of our venues, spaces and places invites conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our visitors to explore and to discover things about our town, our country and their own lives. We want to create encounters and need your help to do so. Welcome to a New Chapter in Bishop Auckland Hospitality Nestled in the heart of historic Bishop Auckland, our new 3-star-plus hotel offers more than just a place to stay it provides a warm Northern welcome, genuine hospitality, and a memorable connection to the rich heritage of the region. Inspired by the legacy of the Prince Bishops of Durham and the centuries of English history that have shaped this remarkable town, the hotel blends comfort, character, and exceptional service. From the moment you arrive, our friendly team is dedicated to ensuring every guest feels valued, relaxed, and truly at home. At the heart of our food and drink offering is a celebration of local provenance. Our menus showcase the very best produce from County Durham and the Northeast, complemented by seasonal fruit, vegetables, and herbs grown in our own historic walled garden. Fresh, sustainable, and packed with flavour, every dish tells a story of the landscape and people that surround us. Perfectly positioned for visitors exploring Kynren the UK's spectacular live-action outdoor show the hotel serves as a welcoming gateway to the region's past and present. Whether you're discovering the story of England through Kynren, exploring Auckland Palace and its Prince Bishop heritage, or simply enjoying the beauty of the local countryside, you'll find warm welcome, comfortable surroundings, and an authentic taste of the Northeast awaiting you. The role purpose The Senior General Manager will lead the strategic direction, pre-opening,launchand full operational performance of The Auckland Project Hotel. As a senior leader within theorganisation, you will be accountable for delivering an outstanding, commerciallysuccessfuland culturally aligned hotel experience that supports the wider visitor destination. This role will lead all aspects of hotel performance across the new hotel and our existing accommodation venues, ensuring exceptional visitor experiences aligned with the cultural and heritage vision of the Auckland Project, while delivering strong commercial results. You willoperateat both strategic and operational levels, ensuring the hotel becomes a flagship accommodation offering within theNortheast, while driving revenue growth, exceptional guestsatisfactionandstrong teamengagement. The role requires a dynamic and hands-on leader who can establish the hotel as a key part of the wider visitor destination, contributing to the growth of tourism and community engagement in the region. Flexible working hours, including weekends and bank holidays with a high level of on-site presence, particularly during pre-opening and early trading periods. Key Responsibilities and Tasks 1. Pre-Opening & Project Deliv ery Work with developers,contractors, leadership teamand internal stakeholders to ensure operational excellence and successful delivery. Establishall operational frameworks,systemsand brand standards Support on all pre-opening activities, including mobilisation, recruitment, onboarding, and training of the hotel team along with the director of Hospitality and HR Manager. Develop and implement operational policies, procedures, and service standards. Manage pre-opening budgets and timelines, ensuring a successful and timely launch. Contribute to the overall visitor experience strategy in alignment with the wider Auckland Project/ Eleven Arches (Kynren) 2. Operational Management Oversee the day-to-day running of the hotel across all departments ensuring seamless, high quality service delivery Drive continuous improvement and operational excellence Ensure consistently high standards of service, cleanliness, and presentation. Deliver an exceptional guest experience that reflects the heritage and cultural positioning of the Auckland Project. Implement operational improvements and best practices. Maintainstrong on-site leadership presence 3. Financial & Commercial Performance Own full P&L accountability & develop and set & manage annual budgets, forecasts, and commercial strategies. Drive revenue through effective pricing, occupancy management, and commercial initiatives. Drive KPIs such as occupancy, ADR, RevPAR, and profitability. Manage costs effectively without compromising quality. Identifygrowth opportunities and partnerships 4. Strategic Leadership & Team Development Shape and deliver the hotels long-term strategy aligned with The Auckland Project vision Act as a senior ambassador for theorganisationlocally,regionallyand nationally Contribute to wider group planning and cross-functional initiatives Working with HR to recruit, develop, and lead a high-performing team. Foster & embed a positive, inclusive, and values-driven working culture. Ensure compliance with UK employment law and HR best practices. Build and lead a high-performing leadership team developing coaching and performance management skills. Lead workforce planning,successionand talent development 5. Sales, Marketing & Commercial Strategy Work closely with our Visitor Experience and Marketing teams to drive awareness and bookings. Build relationships with local businesses, tourism partners, and community organisations. Position the hotel as a key accommodation offering within County Durhams tourism market. Support group-wide initiatives and partnerships linked to the Auckland Project. 6. Guest Experience & Brand Delivery Champion a guest-first culture across all areas of the hotel ensuring a best-in-class guest experience aligned with heritage positioning. Monitor guest feedback and implement continuous improvements to enhance service delivery. Ensure the hotel experience complements and enhances the wider Auckland Project visitor journey. 7. Compliance & Health & Safety Ensure full compliance with UK legislation, including health & safety, fire safety, food hygiene, and licensing. Implement and maintain robust safety procedures and risk management systems. Ensure audit readiness and adherence to organisational policies. Oversee risk management, health &safetyand audit readiness 8. Stakeholder & Community Engagement Act as the main point of contact for internal stakeholders and external partners. Support the Auckland Projects mission, values, and community engagement objectives. Represent the hotel and The Auckland Project locally within the community and at industry events. Build strong relationships with tourism bodies,partnersand the community KPIs Deliver sustainable commercial performance by achieving and exceeding agreed revenue, profitability, gross margin, and cashflow targets across all business lines. Maintain full ownership of annual budgeting, forecasting, cost control, labour percentage and financial planning, while driving year-on-year growth and maximising return on investment. Lead an exceptional guest experience strategy , achieving and sustaining market-leading guest satisfaction, Net Promoter Score (NPS), and online reputation metrics across all platforms (including TripAdvisor, Google and other relevant channels). Demonstrate continuous improvement through service innovation, guest loyalty, and effective resolution of customer feedback. Build and lead a high-performing culture through exceptional people leadership, delivering strong employee engagement, talent retention, reduced voluntary turnover, robust succession planning, and leadership development. Create a culture of accountability, inclusion, wellbeing, and continuous improvement, ensuring the organisation is recognised as an employer of choice. Successfully deliver all pre-opening and mobilisation objectives , ensuring the hotel launches on schedule, within approved budgets, and to agreed brand and operational standards. Oversee recruitment, training, systems implementation, operational readiness, stakeholder engagement, and achievement of initial trading and profitability targets. Maintain exemplary governance, compliance, and risk management standards , ensuring full compliance with all legal, regulatory, statutory, health & safety, safeguarding, licensing, financial, and corporate governance requirements. Achieve positive audit outcomes and foster a culture of risk awareness and operational excellence. Drive food, beverage and hospitality excellence , ensuring achievement of revenue, gross profit, and margin targets through effective pricing, menu engineering, stock management, waste reduction, procurement control, and optimisation of commercial opportunities across all hospitality operations. Provide strategic leadership and stakeholder management , acting as a key ambassador for The Auckland Project and fostering effective relationships with trustees, senior leaders, local partners, commercial stakeholders, and community organisations to support wider organisational objectives and reputation. Promote operational excellence and innovation , identifying opportunities to improve efficiency, productivity, service delivery, and profitability through data-driven decision-making, continuous improvement initiatives, and effective resource deployment. Performance Measures Financial performance (revenue, profitability, gross margin, wage percentage, budget adherence and forecasting accuracy) Guest experience and reputation metrics (NPS, review scores, complaints resolution and service quality indicators) People and culture measures (engagement, retention, succession, leadership effectiveness and employee development) Operational excellence across whole hotel inc. kitchen (compliance, due diligence, audits, health & safety, project delivery and operational readiness) Food and beverage performance (gross profit margins, cost control, average spend, and waste management) Strategic leadership and contribution to The Auckland Project's wider commercial, cultural, and community objectives . Performance will be measured through a balanced scorecard approach, incorporating commercial success, guest experience, people metrics, and strategic contribution to The Auckland Projects wider objectives. Reporting Lines and Team Structure Reporting directly to the Director of Hospitality, you will be leading a team of department managers and their teams to deliver an exceptional guest experience that reflects the heritage and cultural positioning of the Auckland Project. Management responsibilities The role is responsible for leading, motivating, and developing a high-performing team to achieve operational and strategic objectives. This includes overseeing day-to-day activities, setting clear goals and priorities, managing performance through regular feedback and reviews, and ensuring compliance with company policies and procedures. The role holder will foster a positive and inclusive working environment, support continuous improvement, and collaborate with senior stakeholders to drive effective decision-making and organisational success. You will be responsible for probation reviews, one to one reviews, recording absences and family friendly time off, creating & managing rotas. Health & Safety Promote a positive approach to health, safety and accessibility by following TAP policies, procedures and guidelines. Help ensure a safe and supportive environment for visitors, staff, volunteers and contractors at all times. Person Specification Essential Criteria Qualifications An Enhanced DBS check (or willing to undertake) Experience Significant proven experience as a Hotel General Manager or senior hotel operations leader. Proven success in hotel openings or major operational transformations. Strong background in managing hotel operations across multiple departments. Demonstrable commercial and financial management experience with strong commercial acumen with full P&L responsibility. Exceptional leadership, influencing and organisational skills. Experience delivering high standards of guest service. Knowledge & Skills Experience within heritage or destination-led hospitality. Knowledge of the County Durham or Northeast tourism market Strong communication & interpersonal skills with the ability to multitask in a busy environment The ability to lead, train and motivate staff Administrative ability and IT literacy. Numeracy and financial skills and experience in order to monitor adhere to a budget. Ability to work and lead in a team Personal qualities. attitude and behaviours Must be passionate about providing a quality guest experience Strong leadership skills Ability to work as part of a team Attention to detail and accuracy A keen interest in local communities and heritage Desirable Criteria Qualifications L3 qualification in Hospitality Management or equivalent Drivers licence Experience Experience of training and mentoring team members Experience within destination-led or heritage hospitality. Knowledge of theNortheasttourism market . Previous experience of working with volunteers Experience in carrying out risk assessment Knowledge & Skills Level 2 in numeracy & literacy Have logistical skills and the ability to plan ahead Excellent time management skills Employee benefits We pride ourselves in taking care of our team members. For your efforts we offer 30 days annual leave (plus Bank Holidays), pension contribution, free parking on site, access to staff discounts and local benefits, free unlimited access to our attractions for you and your family (restrictions apply), free access to our staff welfare programme including free medical, legal & financial advice and access to 24-hour counselling along with a large variety of retailer discounts. The Auckland Project The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway. We achieve our purpose in three main ways: As a visitor destination through our buildings, collections, and natural environment As a centre for learning and skills supporting development, education, and opportunity As an asset for Bishop Auckland creating spaces and opportunities for community engagement By working with us, you are helping to ensure the towns future is as magnificent and vibrant as its past. How to Apply Apply for this role by downloading and completing an application form. Were unable to accept CVs as applications. Please complete and submit our application form instead. Closing date: Wednesday 22 nd July 2026 First round interviews to commence w/c 27 th July 2026 Expected start date: November 2026 If we receive a large number of applications, we may close the application process earlier than planned. TPBN1_UKCT

The Auckland Project At the heart of our sites is Auckland Palace, the home of the Prince Bishops of Durham and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes and are repeated throughout the Palace and its gardens, the Faith Museum and the Mining Art and Spanish Galleries. The collection of our venues, spaces and places invites conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our visitors to explore and to discover things about our town, our country and their own lives. We want to create encounters and need your help to do so. Welcome to a New Chapter in Bishop Auckland Hospitality Nestled in the heart of historic Bishop Auckland, our new 3-star-plus hotel offers more than just a place to stay it provides a warm Northern welcome, genuine hospitality, and a memorable connection to the rich heritage of the region. Inspired by the legacy of the Prince Bishops of Durham and the centuries of English history that have shaped this remarkable town, the hotel blends comfort, character, and exceptional service. From the moment you arrive, our friendly team is dedicated to ensuring every guest feels valued, relaxed, and truly at home. At the heart of our food and drink offering is a celebration of local provenance. Our menus showcase the very best produce from County Durham and the Northeast, complemented by seasonal fruit, vegetables, and herbs grown in our own historic walled garden. Fresh, sustainable, and packed with flavour, every dish tells a story of the landscape and people that surround us. Perfectly positioned for visitors exploring Kynren the UK's spectacular live-action outdoor show the hotel serves as a welcoming gateway to the region's past and present. Whether you're discovering the story of England through Kynren, exploring Auckland Palace and its Prince Bishop heritage, or simply enjoying the beauty of the local countryside, you'll find warm welcome, comfortable surroundings, and an authentic taste of the Northeast awaiting you. The role purpose The General Manager will be responsible for the successful pre-opening, launch, and ongoing operation of the new hotel in Bishop Auckland, County Durham. This role will lead all aspects of hotel performance, ensuring exceptional visitor experiences aligned with the cultural and heritage vision of the Auckland Project, while delivering strong commercial results. The role requires a dynamic and hands-on leader who can establish the hotel as a key part of the wider visitor destination, contributing to the growth of tourism and community engagement in the region. Flexible working hours, including weekends and bank holidays with a high level of on-site presence, particularly during pre-opening and early trading periods. Key Responsibilities and Tasks 1. Pre-Opening & Project Delivery Support on all pre-opening activities, including recruitment, onboarding, and training of the hotel team along with the director of Hospitality and HR Manager. Develop and implement operational policies, procedures, and service standards. Work closely with the Auckland Project leadership team, developers, and contractors to ensure operational readiness. Manage pre-opening budgets and timelines, ensuring a successful and timely launch. Contribute to the overall visitor experience strategy in alignment with the wider Auckland Project/ Eleven Arches (Kynren) 2. Operational Management Oversee the day-to-day running of the hotel across all departments. Ensure consistently high standards of service, cleanliness, and presentation. Deliver an exceptional guest experience that reflects the heritage and cultural positioning of the Auckland Project. Implement operational improvements and best practices. 3. Financial Performance Develop and manage annual budgets, forecasts, and business plans. Drive revenue through effective pricing, occupancy management, and commercial initiatives. Monitor KPIs such as occupancy, ADR, RevPAR, and profitability. Manage costs effectively without compromising quality. 4. Leadership & Team Development Recruit, develop, and lead a high-performing team. Foster a positive, inclusive, and values-driven working culture. Provide clear leadership, coaching, and performance management. Ensure compliance with UK employment law and HR best practices. 5. Sales, Marketing & Commercial Strategy Work closely with our Visitor Experience and Marketing teams to drive awareness and bookings. Build relationships with local businesses, tourism partners, and community organisations. Position the hotel as a key accommodation offering within County Durhams tourism market. Support group-wide initiatives and partnerships linked to the Auckland Project. 6. Guest Experience & Brand Delivery Champion a guest-first culture across all areas of the hotel. Monitor guest feedback and implement continuous improvements. Ensure the hotel experience complements and enhances the wider Auckland Project visitor journey. 7. Compliance & Health & Safety Ensure full compliance with UK legislation, including health & safety, fire safety, food hygiene, and licensing. Implement and maintain robust safety procedures and risk management systems. Ensure audit readiness and adherence to organisational policies. 8. Stakeholder & Community Engagement Act as the main point of contact for internal stakeholders and external partners. Support the Auckland Projects mission, values, and community engagement objectives. Represent the hotel locally within the community and at industry events. KPIs v Achievement of financial targets (revenue, labour percentage, profitability, food gross margin %, beverage gross margin %, and overall F&B margin %) v Food and beverage cost control (food cost %, beverage cost %, waste levels, and stock variance) v Guest satisfaction and online review scores v Employee engagement, retention, and labour cost management v Successful delivery of pre-opening milestones within agreed timelines and budgets v Compliance with regulatory and organisational standards v Growth in average spend per guest and F&B contribution per cover v Delivery of menu engineering targets , including sales mix of high-margin food and beverage items v Achievement of budgeted gross profit targets across food, beverage, and total F&B operations v Reduction in food waste and margin leakage through effective inventory and purchasing controls Reporting Lines and Team Structure Reporting directly to the Director of Hospitality, you will be leading a team of department managers and their teams to deliver an exceptional guest experience that reflects the heritage and cultural positioning of the Auckland Project. Management responsibilities The role is responsible for leading, motivating, and developing a high-performing team to achieve operational and strategic objectives. This includes overseeing day-to-day activities, setting clear goals and priorities, managing performance through regular feedback and reviews, and ensuring compliance with company policies and procedures. The role holder will foster a positive and inclusive working environment, support continuous improvement, and collaborate with senior stakeholders to drive effective decision-making and organisational success. You will be responsible for probation reviews, one to one reviews, recording absences and family friendly time off, creating & managing rotas. Health & Safety Promote a positive approach to health, safety and accessibility by following TAP policies, procedures and guidelines. Help ensure a safe and supportive environment for visitors, staff, volunteers and contractors at all times. Person Specification Essential Criteria Qualifications An Enhanced DBS check (or willing to undertake) Experience Proven experience as a General Manager or senior hotel operations leader. Strong background in managing hotel operations across multiple departments. Demonstrable commercial and financial management experience. Excellent leadership, communication, and organisational skills. Experience delivering high standards of guest service. Pre-opening experience or involvement in new hospitality developments. Knowledge & Skills Experience within heritage or destination-led hospitality. Knowledge of the County Durham or North East tourism market Strong communication & interpersonal skills with the ability to multitask in a busy environment The ability to lead, train and motivate staff Administrative ability and IT literacy. Numeracy and financial skills and experience in order to monitor adhere to a budget. Ability to work and lead in a team Personal qualities. attitude and behaviours Must be passionate about providing a quality guest experience Strong leadership skills Ability to work as part of a team Attention to detail and accuracy A keen interest in local communities and heritage Desirable Criteria Qualifications L3 qualification in Hospitality Management or equivalent Drivers licence Experience Experience of training and mentoring team members Previous experience of working with volunteers Experience in carrying out risk assessment Knowledge & Skills Level 2 in numeracy & literacy Have logistical skills and the ability to plan ahead Excellent time management skills Employee benefits We pride ourselves in taking care of our team members. For your efforts we offer 30 days annual leave (plus Bank Holidays), pension contribution, free parking on site, access to staff discounts and local benefits, free unlimited access to our attractions for you and your family (restrictions apply), free access to our staff welfare programme including free medical, legal & financial advice and access to 24-hour counselling along with a large variety of retailer discounts. The Auckland Project The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway. We achieve our purpose in three main ways: As a visitor destination through our buildings, collections, and natural environment As a centre for learning and skills supporting development, education, and opportunity As an asset for Bishop Auckland creating spaces and opportunities for community engagement By working with us, you are helping to ensure the towns future is as magnificent and vibrant as its past. How to Apply Apply for this role by downloading and completing an application form. Were unable to accept CVs as applications. Please complete and submit our application form instead. Closing date: Wednesday 22 nd July 2026 First round interviews to commence w/c 27 th July 2026 Expected start date: November 2026 If we receive a large number of applications, we may close the application process earlier than planned. TPBN1_UKCT