London
Product Owner - Digital Commerce & E-Commerce Analytics Lead Digital Transformation at a Global FMCG Powerhouse About the Company - Zebra People are working exclusively with a Top 3 global FMCG business with a portfolio of iconic brands that are part of everyday life for billions of consumers worldwide. This role sits within their Beauty & Wellbeing division - one of their fastest-growing and most dynamic business units. Right now, they're at an inflexion point: launching a new digital commerce strategy that will fundamentally reshape how they show up online, how they use data to drive decisions, and how they win in D2C, social commerce, and e-retail. This is your chance to be part of something being built from the ground up: • New digital strategy backed by significant investment and C-suite commitment, • Greenfield opportunity to architect analytics capabilities that will scale globally, • Category leadership in prestige and mass beauty with brands consumers genuinely love, • Entrepreneurial spirit within a global business - the agility of a scale-up with the resources of a major corporation, • Purpose-driven approach that connects commerce with sustainability and social impact This isn't about maintaining what exists - it's about defining what comes next. If you want to be the architect of digital commerce transformation at a business with the brands, the ambition, and the budget to do it properly, this is it. About the Opportunity As part of this new digital strategy, we need an exceptional Product Owner to drive the innovation, design, and deployment of key e-commerce analytics capabilities that will power their digital commerce business globally. This isn't a typical product role - you'll be building from scratch, architecting and deploying digital commerce capabilities that will scale across multiple markets and directly influence how millions of consumers discover and purchase products online. You'll work at the intersection of data, technology, and commercial strategy, partnering with senior stakeholders to bring this vision to life. If you've built and scaled e-commerce products for major platforms, retailers, or consumer brands and want to lead transformation at a business operating in 100+ countries, this is the role. What You'll Be Doing Strategic Leadership: • Define the vision and long-term strategy for digital commerce analytics capabilities as part of the new digital strategy rollout, • Conduct market research, competitive analysis, and customer journey mapping to identify opportunities across D2C, social commerce, and e-retail, • Lead the design and architecture of scalable solutions that can be deployed across Content, Media, Performance, Digital Shelf and beyond, • Track and report on KPIs that demonstrate real business impact - conversion, revenue growth, and customer satisfaction Product Development & Execution: • Own and prioritize the product backlog, translating strategy into detailed user stories and technical requirements, • Partner closely with Agile/Scrum development teams through all ceremonies - sprint planning, stand-ups, reviews, and retrospectives, • Collaborate with UX/UI designers to create intuitive, data-driven experiences, • Work across marketing, sales, operations, and customer service to ensure alignment and gather requirements Stakeholder Management & Influence: • Build trusted relationships with C-suite executives and senior leadership, acting as the go-to advisor on digital commerce, • Lead cross-functional steering committees to secure buy-in for major product initiatives, • Communicate complex technical concepts and product strategy to diverse audiences with clarity and impact, • Set up regional squads and communities to deliver actionable insights that drive business decisions What You'll Bring Essential: • 15+ years in Digital, Technology, or Analytics product roles - you've been around the block and know what good looks like, • 10+ years in e-commerce environments - whether that's with pureplay platforms (Amazon, eBay), major retailers, consumer goods brands, tech platforms, or consulting, • Hands-on experience with major e-commerce platforms (Shopify Plus, Magento/Adobe Commerce, BigCommerce, or custom solutions), • Proven track record of launching and scaling large digital products from concept through to global deployment, • Exceptional business acumen - you naturally connect customer needs with commercial outcomes, • Executive presence and influence - you've presented to and persuaded C-level stakeholders, and you know how to bring people along on the journey The Ideal Profile: We're looking for someone who brings the best of both worlds - the strategic rigour and transformation expertise of top-tier consultancy combined with the operational execution and brand-building experience of working client-side. Ideally, you'll have: • Brand-side experience (FMCG, CPG, beauty, retail, or consumer brands) where you've lived the reality of executing digital commerce at scale, understood P&L accountability, and navigated the complexities of large matrix organisations You'll Stand Out If You Have: • Experience deploying digital capabilities across multiple international markets, • Deep expertise in e-commerce analytics, digital shelf optimisation, or performance marketing, • Background in beauty, personal care, or wellness categories, • Track record of building and leading high-performing product teams ✅ Ground Floor Opportunity - Shape a new digital strategy from the beginning, not inherit someone else's legacy ✅ Global Impact - Your work will be deployed across dozens of markets and touch millions of customers ✅ Strategic Influence - Direct access to senior leadership who are genuinely committed to this transformation ✅ Category Leader - Join a Top 3 FMCG business with household brands and significant investment in digital ✅ Winning Division - Beauty & Wellbeing is outperforming, growing fast, and leading the company's digital agenda ✅ Innovation at Scale - Build cutting-edge analytics capabilities with the resources and ambition to do it properly ✅ Career Progression - This is a senior, highly visible role with clear pathways into broader digital leadership