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Trainee Digital Marketer – No Experience Needed\n\nFuture-proof your career in Digital Marketing – starting today.\n\nLooking for a career change? You may already be working but want a role with clearer progression and better long-term prospects. Or you might be between jobs and ready to move into a new career path.\n\nThe ITOL Recruit Digital Marketing Job Programme is designed to help you move into an in-demand digital marketing role, even if you have no prior experience.\n\nTrain online at your own pace and land your digital marketer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £27,600 and £43,300.\n\nWhy Digital Marketing\n\nEvery business needs a strong digital presence to attract customers and stay competitive. From search and social to email and content, digital marketing plays a key role in driving visibility, engagement, and growth across online channels.\n\nThis demand creates consistent opportunities, competitive salaries, and long-term career prospects across industries in the UK and internationally.\n\nStep 1: Digital Marketing Foundations\n\nStart with the core principles of digital marketing, including channels, customer journeys, and how businesses use digital platforms to attract and engage audiences. This stage builds the foundational knowledge required for entry-level digital marketing roles.\n\nStep 2: Channel-Based Digital Marketing Skills\n\nDevelop practical skills across social media marketing, paid search (PPC), search engine optimisation (SEO), content marketing, and email marketing. You’ll learn how campaigns are planned, executed, and optimised using industry-standard tools.\n\nStep 3: Practical Digital Marketing Project\n\nApply your knowledge through a practical digital marketing project designed to reflect real workplace scenarios. This project contributes to your portfolio and demonstrates your ability to plan, execute, and analyse marketing activity.\n\nStep 4 – Job Placement\n\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in digital marketing.\n\nWhat You Get\n\n 100% online, self-paced training\n\n Industry-recognised Digital Marketing qualification (DMI)\n\n Practical project to build a digital marketing portfolio\n\n 1-on-1 tutor and recruitment support\n\n Job guarantee – get a job or your money back\n\n Starting salary of £27,600 and £43,300\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n“I didn’t come from a marketing background, so I needed something structured and practical. The programme helped me build real campaign experience, and shortly after finishing, I secured an entry-level digital marketing role.”\n\n- Todd M., Digital Marketing Executive, Birmingham\n\nReady to Start?\n\nIf you want to build digital marketing skills and move into an entry-level marketing role, this programme is designed to get you there

💥 SEO Executive 💥 £25k to £30k 💥 Leeds City Centre- 3 days a week ThePlaceToBe are excited to be working closely with a digital agency that specialise within the world of eCommerce. These guys offer services such as Web Development, Paid Media, SEO and Content Marketing. This digital agency provide the very best in development and training. About the role... As a SEO Executive, you’ll join a busy and vibrant strategy team What you’ll be doing day to day... • Work with agency clients and assist with the strategic SEO plans and roadmaps, • Conduct SEO Keyword research, • Liaise closely with client and update on campaign performance, • Work alongside the content and technical SEO department, • Supply ideas around growth areas of SEO and AI About you... To be considered for this SEO Executive role you must have a passion for all things organic search What we're looking for... • Experience working within an SEO focused role, • Ability to plan out SEO strategies, • An understanding of technical SEO elements (audits, migrations etc), • Passion for the latest technology and be extremely innovative with processes, • Experience within account and client management, • Ideally agency experience although not essential, • You must be able to commute to Leeds, 3 days a week Sound like you? Or interested in having a chat about your next career move? Get in touch

Company Description Hero Media and Entertainment works at the intersection of digital media and live events - we are growing rapidly and always keen to hear from great people who want to join a team doing things a little differently Role Description This is primarily a telephone/video call based sales role but there is also the opportunity to meet clients face to face. Top notch telephone sales people are hard to find - if you have excelled in telephone sales in a fast paced environment then you might be a good fit for our team - and you will already know what the job entails. Leads we have in abundance. Best in class products that reach unbelievably engaged and committed audiences we have - products that work for our clients in unique markets - tick. New products and services - yep we are launching plenty of those. All we need is the right person to come onboard, build client relationships and take their career to the next level. If you have worked with professional or financial services that would be highly advantageous as our key client groups are professionals and our products are incredibly well respected and part of their everyday lives What you will bring • Proficiency in New Business Development - B2B specifically and senior decision maker is key here, • Strong skills in communication and Account Management, • Understanding of Business development processes/CRM/navigator, • Excellent negotiation, persuasion, and presentation abilities, • Self-motivated with a results-oriented approach to work - emotional intelligence will help you work remotely/hybrid, • Experience in the media and entertainment industry or recruitment arena is advantageous, • Likely 5 years plus of telephone sales experience What you will receive: • Good basic salary, • Very strong bonus/commission levels, • Private medical cover, • generous annual leave, • company and industry socials and learning opportunities, • salary sacrifice EV scheme, • part of a growing and scaling business where you can grow with us

1 Year Fixed Contract The Role We’re looking for a Senior Copywriter to join our award-winning creative department. You’ll be the lead writer on a pioneering financial services brand, with a TOV that has genuinely redefined how companies talk to their customers. As well as writing headlines and copy, you’ll be working with an art director to come up with campaign ideas mostly across digital but also traditional media. As well as a top-notch portfolio, we want someone with a sharp strategic brain and the craft skills to bring ideas to life confidently and memorably. Most of all, we want someone who can live and breathe our client’s Tone of Voice and have fun doing it. We want you to show us headlines that make us smile and copy that persuades us to act without feeling like we’re being sold something. You’ll be comfortable presenting to clients, thinking on your feet in meetings and briefing external suppliers to make sure your work is the best it can be. This is a fixed-term maternity cover role lasting for 12 months. Key Accountabilities Client Accountability Based in our Leeds office, you will: • Work mostly across two well-known financial services accounts, generating concepts and copy that meet the brief and exceed expectations., • Be happy working on your own on ‘copy only’ jobs as well as teaming up with a permanent art director partner to create concepts and rounded campaigns., • Ensure that all work meets clients’ standards and Tone of Voice guidelines., • Ensure that ideas presented are unique to the client and are achievable within the clients’ brief, timescale and budget., • Support the planning and delivery of shoots on location and radio recordings, attending as and when required., • Represent the agency in client brainstorms and workshops. Agency Accountability • Work closely with Client Services teams to create impactful ideas that solve client challenges, • Deliver on expected creative standards, and where necessary challenge briefs appropriately, to ensure Jaywing deliver ideas which engage and deliver on results., • When requested work in collaboration with creative teams across the wider Jaywing business to utilise other specialisms and skills in order to deliver the best possible outcome for clients., • When required, work closely with third-party creative suppliers contracted on client work, including freelance resource., • Ensure that projects are delivered effectively and efficiently, working collaboratively with colleagues to ensure the best possible approach is agreed., • Proactively seek to develop skills and build knowledge across all channels and trends to ensure that output results in the best possible solutions and outcome for the clients., • Manage and prioritise workload effectively, and ensure challenges are escalated appropriately and in time to avoid a risk to quality or delivery., • Ensure that all agency creative and operational processes are followed. Financial Accountability • Ensure that project work is delivered within timescales set., • Source, and when required support Client Services teams, to vet and select the best possible external third parties., • Ensure that time is reported correctly and any changes or concerns regarding time or resource requirements are escalated appropriately and in a timely manner. Skills and capabilities required Knowledge • A broad knowledge of multiple channels and creative disciplines., • Extensive knowledge of industry sectors and markets in Jaywing’s core client base. Experience • Experience as a copywriter within an integrated agency., • Experience of brand and integrated communications across multiple channels., • Experience of working on shoots and their preparation and planning., • Experience in writing for financial services is desirable., • Experience working with senior creatives both internally and externally with clients. Skills • Strong conceptual copywriter with ability to quickly get to grips with distinct tones of voice, • A creative strategic thinker, with strong language and visual skills., • An understanding of current and upcoming trends across multi-channels., • A self-starting attitude and an open outlook, ability to think beyond the boundaries., • Resilience under pressure and excellent time management., • A team-player, with excellent interpersonal skills as well as the ability to inspire others., • An understanding of data, creative and digital application and how they work together., • Some knowledge of the software and applications involved in the creative process., • Exceptional presentation skills alongside strong written and verbal communication., • High level of diplomacy and the ability to establish and maintain positive working relationships across the agency at all levels. Other information • Willing to travel as and when required., • On occasion and when required, work outside normal work hours. Benefits • Competitive salary

SEO Manager — Independent Digital Agency Location - Remote (UK-based) with monthly team meet-ups. Role Overview We’re looking for an experienced SEO Manager to lead organic search strategy across a portfolio of ecommerce and lead generation clients. This role is ideal for someone who thrives in an agency environment, enjoys working across multiple industries, and can balance strategic thinking with hands-on delivery. You’ll be responsible for planning and executing SEO campaigns that drive measurable growth in traffic, rankings, revenue, and leads. Working closely with content, development, paid media, and client services teams, you’ll help clients improve visibility across search engines while maintaining strong client relationships and commercial awareness. Key Responsibilities SEO Strategy & Delivery • Develop and execute SEO strategies for a range of clients across ecommerce and other sectors., • Conduct technical SEO audits and work with developers to implement fixes and improvements., • Lead keyword research, content gap analysis, competitor reviews, and search opportunity planning., • Optimise on-site SEO including metadata, internal linking, site architecture, and content recommendations., • Manage off-page SEO initiatives including digital PR, outreach, and backlink profile improvement., • Monitor algorithm updates and proactively adapt client strategies. Ecommerce SEO • Improve category, product, and faceted navigation performance for ecommerce clients., • Support SEO considerations for migrations, new site launches, and platform changes., • Work with merchandising and content teams to improve organic conversion performance., • Analyse organic revenue trends, product visibility, and customer search behaviour. Reporting & Analysis • Track and report on rankings, traffic, conversions, and revenue performance., • Build clear, actionable monthly reports and communicate insights to clients., • Use tools such as GA4, Search Console, Ahrefs/Semrush, Screaming Frog, and Looker Studio to identify opportunities and measure success., • Present recommendations and campaign updates confidently in client meetings. Client Management • Manage day-to-day SEO relationships with multiple clients simultaneously., • Translate technical SEO concepts into commercially focused recommendations., • Support upselling opportunities and contribute to client retention and growth., • Collaborate with account managers to ensure projects are delivered on time and within scope. Team Collaboration • Work closely with content writers, designers, developers, and paid media specialists., • Support junior team members through mentoring and knowledge sharing., • Contribute to internal process improvements and agency best practices. Skills & Experience Essential • 3+ years’ experience in SEO, ideally within a digital marketing agency., • Strong understanding of technical, on-page, and off-page SEO., • Experience managing multiple client accounts simultaneously., • Proven experience working with ecommerce websites and CMS platforms such as Shopify, WooCommerce, Magento, or BigCommerce., • Strong analytical skills with confidence interpreting SEO and GA4 data., • Excellent communication and presentation skills., • Experience using industry tools including:, • Google Analytics 4, • Google Search Console, • Screaming Frog, • Ahrefs, Semrush, or similar, • Looker Studio Desirable • Experience with international SEO and multilingual sites., • Familiarity with CRO principles and UX best practices., • Understanding of HTML, CSS, and JavaScript SEO considerations., • Experience supporting paid search or integrated digital campaigns., • Agency experience working across diverse sectors. What We’re Looking For • Organised and able to prioritise across multiple projects and deadlines., • Commercially minded with a focus on delivering measurable results., • Curious, proactive, and up to date with SEO trends and algorithm changes., • Comfortable working independently while collaborating as part of a wider agency team., • Someone who enjoys variety and solving different client challenges every day. Working Style • Fully remote role within the UK., • Monthly in-person meet-ups for collaboration, planning, and team socials., • Flexible working environment focused on outcomes and performance

About Us: DUSK.com is a fast-growing e-commerce brand in the home and garden sector, known for innovation and high-quality products. We’re looking for a skilled, data-driven Marketing Analyst to support our Marketing Department. Role Overview: In this role, you will be responsible for turning complex data into clear, actionable insights that drive growth across Marketing channels. The position focuses on day to day reporting, deep-dive performance analysis, and building dashboards that enable faster, smarter decision making. You will work closely with the full Marketing department to build key dashboards that support marketing analysis for the wider team, as well as pulling together ad hoc data analysis and findings to support broader business decisions. This role requires a highly analytical individual with strong commercial awareness, comfortable working in a fast-paced, results focused environment. Key Responsibilities: Data Analysis: • Conduct deep-dive analysis across marketing channels to identify performance drivers, trends, and optimisation opportunities, • Analyse customer behaviour, conversion funnels, and performance metrics (e.g. ROAS, CAC, LTV), • Support testing strategies through A/B test analysis and incrementality measurement, • Provide ad hoc analysis to support wider business decisions Data Summaries & Visualisation: • Build and maintain clear, insightful dashboards (primarily in Power BI) to track performance and KPIs, • Translate complex datasets into digestible insights via dashboards, reports, and presentation decks, • Deliver regular (daily/weekly/monthly) reporting to stakeholders across the business, • Continuously improve reporting efficiency and scalability Channel Performance & Value Understanding: • Develop a strong understanding of the role and value of each marketing channel, • Evaluate channel effectiveness, attribution, and contribution to overall business performance, • Support budget allocation and forecasting through data-backed insights Stakeholder Collaboration: • Work closely with internal marketing teams to support campaign optimisation and strategic planning, • Collaborate with external partners including econometrics agencies, digital attribution agencies, and ATL media buying agencies, • Ensure alignment between data insights and broader business and marketing objectives Ideal Candidate Profile: • Strong analytical mindset with the ability to interpret data and translate it into actionable insights, • Proven experience in marketing analytics, preferably within an eCommerce or performance marketing environment, • Advanced proficiency in Power BI, with experience in building dashboards and data models, • Experience working with BigQuery, Excel, and Looker Studio, • Solid understanding of digital marketing channels and performance metrics, • Commercially aware, with an understanding of how marketing drives business outcomes, • Strong problem-solving skills and attention to detail, • Ability to manage multiple projects and deadlines in a fast-paced environment, • Collaborative team player with strong communication skills, able to present insights to non-technical stakeholders

Performance Manager Leeds (Hybrid – 3x Days a Week in Office) £75,000-£95,000 The Company A major UK broadcaster undergoing a significant digital transformation, with streaming and on-demand now central to future growth; the business is currently evolving its operating model and building new capabilities within its streaming division, with a strong focus on improving commercial performance, prioritisation, and decision-making – you can play a key role in this! The Role As a Performance Manager within the Streaming Product & Growth function, you will play a key role in shaping how the business evaluates performance and drives commercial outcomes; reporting into the Streaming Business Director, you will operate across strategy, performance management, and commercial evaluation, ensuring the business is focused on the highest-impact initiatives. Key responsibilities include: • Evaluating performance across core KPIs (viewing, reach, ad & non-ad revenue, ROI), • Identifying growth opportunities and performance drivers, • Leading commercial assessments and business cases for new initiatives, • Supporting forecasting, budgeting, and prioritisation processes, • Partnering with product, growth, and data teams to align on strategy, • Building frameworks for performance tracking and decision-making, • Translating analysis into clear recommendations for senior stakeholders Your Skills & Experience • Experience in a commercial performance, strategy, or growth-focused role, • Strong understanding of revenue drivers and business performance, • Ability to assess trade-offs and influence investment decisions, • Comfortable working with data, without being a deep technical specialist, • Proven stakeholder management and cross-functional collaboration Industry backgrounds considered include: Media/Streaming (preferred), eCommerce, Retail, Financial Services/FinTech The Benefits • £75,000-£95,000 How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others. SDG invests in IT startups around the world. Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations. In August 2024, we achieved Great Place to Work US Certification™! This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks. We are looking for a Head of Product to lead our innovative AI product - TheOne. Your main tasks will be: • identifying product growth opportunities, • formulating hypotheses and creating the roadmap, • managing requirements for hypothesis implementation, • overseeing delivery, • analyzing experiment results, • operational management of the department's activities We expect from you: • ability to formulate hypotheses and requirements for their implementation, • ability to manage development teams, • ability to validate hypothesis results, • ability to conduct product research (both quantitative and qualitative), • ability to communicate effectively with designers, analysts, and development teams, • ability to work with metrics and identify product growth opportunities, • fluenr Russian is required for the role What do we offer: • REMOTE OPPORTUNITY to work full time;, • Vacation 28 calendar days per year;, • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;, • Bonuses up to $5000 for recommending successful applicants for positions in the company;, • 50% payment for professional training, international conferences and meetings;, • Corporate discount for English lessons;, • Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);, • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;, • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc. Sounds good? Join us now!

Focus 5 Recruitment are looking for a Graphic Designer to join a really exciting and disruptive Ecommerce business with a number of different brands. The position would ideally suit someone who is very creative and can execute varied video, photo and web design projects from start to finish across multiple brands.\n\nThis is huge opportunity to work with a truly disruptive and growing brand. If you’re looking for a role that’s going to put you on the map in the design and creative space where you can develop your personal brand, this is a role you must apply for.\n\nIt’s a unique opportunity to join a super charged, hugely successful businesses and to work with a team of truly entrepreneurial digital specialists. They’re on a real a mission to be true industry leaders, redefine their space and become a global household name.\n\nThe successful candidate will be focused on campaigns across different brands under a group umbrella and have the opportunity to quickly progress within. The role will be 5 days a week in the office in Leeds.\n\nGraphic Designer Responsibilities\n\n You will be equipped with the ability to deliver design projects on both digital and printed mediums.\n\n You will be an excellent team player who can work across the business with a number of stakeholders and wider marketing team.\n\n You should be able to create immaculate and high-quality design work that engages interest across multiple platforms.\n\n You will be an enthusiastic individual and positive about developing innovative solutions.\n\nGraphic Designer Requirements\n\n Highly skilled within Adobe Creative Suite, including Adobe Photoshop, Illustrator & InDesign and Figma.\n\n Experience designing infographics, whitepapers, and collateral documents across a range of brands.\n\n Experience across different creative campaigns including web design, photo-shoots, video and advertising.\n\n Ability to demonstrate a good understanding of digital and social media marketing with an interest in new & emerging trends.\n\n Experience with motion graphics would set you apart from the crowd but is not essential.\n\n You will need a portfolio to include direct to consumer campaign work and ideally evidence of work in the ecommerce sector.\n\nThis is a fantastic opportunity for an ambitious Graphic Designer to join a successful business at a time of growth offering an opportunity to develop your career and skills working at great company.\n\nThis is a live role with a key client. For immediate consideration and full details, please submit an application ASAP

Growth Director Leeds (Hybrid – 3x Days a Week) £140,000-£160,000 + Bonus (up to 20%) The Company A major UK media and digital business is looking for a Growth Director to take full ownership of a high-profile subscription proposition and drive the next phase of commercial and audience growth; this is a senior, cross-functional leadership role with end-to-end accountability for scaling recurring revenue, optimising the customer lifecycle and embedding a more commercially-driven growth culture across the organisation. In this role you will operate as the commercial owner of a core direct-to-consumer product, leading growth strategy across acquisition, conversion, retention and monetisation. This role sits at the intersection of product, marketing, content, commercial and technology, bringing together multiple business units and squads to deliver sustainable growth. The Role • Own and deliver the overarching growth strategy for a large-scale digital subscription product, • Drive recurring revenue growth through pricing, packaging, paywall strategy and proposition development, • Lead cross-functional squads across product, marketing, tech, content and commercial teams, • Optimise the full customer lifecycle: acquisition, engagement, retention and churn reduction, • Build and refine subscription models, commercial forecasts and revenue strategies, • Introduce experimentation, testing and data-led optimisation across the proposition, • Partner with senior stakeholders and exec leadership to embed a commercially-driven growth mindset, • Identify new market opportunities, partnerships and product enhancements to unlock scale, • Use data and insight to inform strategic decisions and measure growth performance This is a highly visible role supporting multiple business areas, with real ownership and influence over how growth is delivered across the organisation. Your Skills & Experience • Proven experience leading growth for a subscription or recurring-revenue digital product, • Strong commercial acumen with ownership of revenue, pricing or monetisation strategy, • Track record of driving growth across acquisition, retention and lifecycle optimisation, • Experience working cross-functionally across product, marketing, tech and commercial teams, • Strong stakeholder engagement skills, with a proven and demonstrable ability to influence at executive level, • Data-driven mindset with experience using experimentation and insight to drive decisions, • Digital marketing and D2C growth experience highly beneficial, • Broad, generalist growth leadership background across multiple business units or squads The Benefits • £140,000-£160,000, • Bonus – 20% (up to), • Senior leadership influence across a major digital platform, • High-impact role owning a flagship growth proposition How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

Senior Growth & Performance Manager - Streaming Product Hybrid - Leeds (3x days per week) £80,000 - £95,000 This is a great opportunity to shape performance strategy within a high‑growth digital streaming environment. You will make a measurable impact by driving commercial performance, enabling data‑driven decisions, and supporting the roadmap for an expanding digital product. The Company They are a leading digital media organisation focused on delivering high‑quality streaming experiences to audiences across multiple platforms. The team is passionate about innovation, audience engagement, and leveraging data to optimise performance. Operating in a fast‑paced and competitive market, they invest heavily in product development, insights, and future‑facing digital strategy. You will join a collaborative environment that values curiosity, creativity, and continuous improvement. The Role As Senior Growth & Performance Manager, you will support the success of their streaming product by guiding commercial decision‑making and ensuring performance is clearly tracked, understood, and optimised. You will work closely with product, growth, insights, and finance teams to help prioritise investment and shape strategic plans. Key responsibilities include: • Leading performance management processes, tracking KPIs, and generating clear insights., • Supporting evaluation and prioritisation of streaming initiatives, including commercial assessment and business cases., • Developing and maintaining performance plans, including quarterly and annual planning processes., • Coordinating cross‑functional inputs to understand risks, opportunities, and performance drivers., • Designing benefits‑tracking processes to measure the impact of actions taken., • Working with insights teams to develop self‑serve reporting for faster, data‑driven decisions., • Supporting key financial processes such as budgeting, forecasting, and KPI reporting., • Championing a strong performance culture across the digital business. Your Skills and Experience You will thrive in this role if you bring: • Strong experience driving commercial performance. Ideally within a digital, media, or streaming environment but we are open to other industries like retail or ecommerce., • Excellent analytical capability, with confidence interpreting complex data and surfacing actionable insights., • Experience supporting financial modelling, business casing, or commercial evaluation., • Solid understanding of digital products, monetisation models, and audience behaviour., • Strong project management skills and the ability to manage multiple priorities., • Excellent stakeholder management skills, with the ability to influence cross‑functional teams., • Ability to drive performance culture and promote data‑led decision‑making. What They Offer • Salary up to £80,000 - £95,000, depending on experience., • Hybrid working, great benefits, and opportunities for long‑term progression., • The chance to influence performance strategy in a highly visible, business‑critical role. How to Apply If you are excited about shaping performance within a growing digital environment, please apply with your CV.

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title- Infrastructure Engineer Location- Edinburgh, Leeds, Halifax, Manchester or Bristol Hybrid mode- 2 days week (Work from client location) Infrastructure Engineer role focused on secure web access and SASE engineering. The role is responsible for the end-to-end design, build, deployment, and lifecycle management of technologies that enable secure web access for both users and machine-based traffic. This includes SASE platforms, secure enterprise browser solutions, and controls governing human and machine to machine access. The role requires strong hands‑on engineering capability and experience with automation and code‑driven delivery. Role Overview The role is responsible for the engineering, configuration, deployment, and lifecycle management of technologies enabling secure colleague and machine web access. This includes involvement across SASE components, secure enterprise browsing solutions, and controls supporting both human and machine‑to‑machine traffic. As the organisation moves from ClickOps to DevOps, the role requires strong hands‑on engineering capability and experience with automation and code‑driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence • Contribute hands‑on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‑driven automation, automated testing, and observability., • Build, enhance, and maintain web access protection infrastructure, including proxy services, protected corporate browsers, and web/API traffic controls., • Evolve infrastructure and security patterns for internet connectivity, B2B integrations, and browser/policy control., • Support product and platform teams with technical input across design, architecture, and roadmap evolution., • Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery • Implement policy‑as‑code and configuration‑as‑code approaches to remove reliance on manual portal‑based administration., • Support the monitoring, stability, and continual improvement of SASE services, secure enterprise browser technologies, and machine‑traffic infrastructure., • Support incident, change, and problem management activities for web access protection services., • Ensure services meet resilience, documentation, compliance, and audit requirements., • Collaborate with internal teams and external vendors to ensure high‑quality service delivery. Risk, Security & Compliance • Implement and maintain security and access policies for web traffic aligned to enterprise risk frameworks., • Integrate with SIEM and analytics platforms to support threat detection and response., • Balance security controls with usability, particularly in the browser and colleague web‑access journey., • Participate in security reviews, risk assessments, and updates to relevant policies. Required Experience • Strong hands‑on modern engineering experience, including CI/CD tooling (e.g., GitHub), Terraform, Python, infrastructure/policy/config‑as‑code., • Experience working with SASE platforms (e.g., Zscaler, Palo Alto, Blue Coat, McAfee Web Gateway/SkyHigh) and secure enterprise browsers (e.g., Chrome Enterprise, Island, Talon, Edge for Business)., • Knowledge of security controls, DLP, browser isolation, and SASE patterns., • Experience contributing to incident resolution and change processes., • Strong communication and collaboration skills to work across technical and product teams. Desirable Experience • Experience in regulated environments., • Relevant security certifications (e.g., CISSP, CCSP).

2-month fixed-term contract Role Purpose We’re looking for an experienced and proactive Account Manager to join the team on a 2-month fixed-term contract to support a maternity and paternity leave overlap. You’ll be supporting one of the biggest names in financial services, helping manage a high-profile media campaign alongside the delivery of creative and customer communications activity across a portfolio of FS accounts. This is a fast-paced role suited to someone who can hit the ground running, confidently manage stakeholders, and thrive in a busy integrated agency environment. While the role has a strong creative and customer comms focus, media experience is essential due to the scale and visibility of the campaign activity you’ll be supporting. You’ll work closely with creatives, strategists, media specialists, UX teams, and client stakeholders to help deliver joined-up campaigns and communications across multiple channels. From managing timelines and briefing teams to supporting campaign delivery and client relationships, you’ll play a key role in keeping projects moving and standards high. We’re looking for someone who understands the importance of language, customer insight, emotional intelligence, and audience nuance, someone who appreciates how brand and customer experience come together across every touchpoint. You’ll be part of one of our client teams and report directly to a Group Account Director, collaborating with specialists from across the agency to deliver impactful, strategically strong work. Key Accountabilities Essential skills will include (but not be limited to!): • 3–4 years’ experience working across brand, customer communications, media, creative, and digital projects, ideally within an integrated agency environment., • Experience supporting or managing integrated media campaigns, with an understanding of how media, creative, and customer communications work together to deliver effective results., • A solid understanding of customer behaviour, emotional intelligence, and the role language and messaging play in shaping customer experience and brand perception., • Exposure to UX, digital journeys, and customer experience design, with an understanding of how communications translate across channels and touchpoints., • Confident collaborating with creatives, strategists, media teams, UX specialists, developers, and clients to help shape and deliver integrated work., • A proactive and solutions-focused mindset. We’re looking for someone who can quickly pick things up, manage multiple priorities, and keep momentum across projects and accounts., • Strong organisation and project management skills, with the ability to juggle deadlines, stakeholders, approvals, and fast-moving deliverables., • Experience managing day-to-day client relationships, handling feedback confidently, and building trusted partnerships internally and externally., • A good understanding of customer journeys and how channel, timing, messaging, and creative all influence behaviour and experience across the funnel., • Commercial awareness with attention to detail across scopes, timings, budgets, and delivery., • Strong communication and presentation skills, with confidence presenting work, campaign updates, and recommendations to both internal teams and clients., • A collaborative and adaptable approach — equally comfortable getting into the detail of delivery as contributing to bigger-picture campaign and customer experience conversations. Why work at Jaywing? Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry’s Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years. Where? The role is based in our Leeds office, with flexibility around when you come in — we typically aim for three days a week together. How to apply? Send a covering letter, CV and anything else you think showcases your talent to recruitment@jaywing.com Jaywing is an equal opportunities employer.

💥 Senior Digital Account Manager 💥 £35k to £42k 💥 Leeds City Centre - Hybrid - 2 days a week ThePlaceToBe are excited to be working closely with a great independent digital marketing agency. These guys offer services such as Web Development, Paid Media, SEO, PR and Content Marketing. This digital agency work with a string of exciting brands mostly within the tourism and drinks industry. About the role... As a Senior Digital Account Manager, the focus of your role will be to lead upon the client servicing for a selection of the agency’s key clients specifically across digital performance projects What you’ll be doing day to day... • Work closely with the client contact and ensure that campaign briefs dealt with correctly, • Ensure all digital performance (SEO, PPC and Social) projects are delivered on time and within budgets with help from the activation teams, • Book in weekly and monthly calls with key contacts, • Sit within a large client service team and work with client across the eCommerce space About you... To be considered for this Senior Digital Account Manager role you must have a passion for all things digital performance What we're looking for... • Previous client service / Account management experience within a digital / marketing agency, • Experience managing accounts across digital performance (SEO, PPC and Social Media), • Strong understanding of PPC and SEO (hands on experience would be a bonus), • Be confident enough to speak to clients regularly and take lead upon meetings, • Good understanding of the wider digital marketing channels such as Content, PR and Web Development/UX, • You must be able to commute to Leeds City Centre, 2 days a week Sound like you? Or interested in having a chat about your next career move? Get in touch

Head of Product Up to £130,000 + Benefits Leeds (3 days onsite) | Occasional London travel Shape the Future of Digital Product Experience We’re looking for an exceptional Head of Product to lead the evolution of a major UK digital platform within a nationally recognised media organisation. This is a high-impact leadership role with real strategic influence - combining product vision, innovation, commercial thinking, and delivery leadership at scale. You’ll work closely with senior and C-level stakeholders to define long-term product direction, drive customer engagement, and help shape the organisation’s wider digital transformation journey. We’re looking for someone who brings both deep product expertise and a strong external perspective, using market insight, emerging technology, and customer behaviour to influence decision-making and create competitive advantage. What You’ll Be Driving Strategic Product Leadership • Define and evolve the long-term product vision, strategy, and roadmap across key digital platforms, • Align product direction with customer needs, commercial objectives, brand ambitions, and organisational priorities, • Act as a trusted advisor to senior leadership, influencing strategic decisions through insight, data, and market perspective Innovation & Market Insight • Bring an external lens to product strategy through competitor analysis, industry trends, and emerging technologies, • Identify new opportunities for growth, engagement, and differentiation, • Champion modern product thinking and customer-centric ways of working across the organisation Delivery & Product Excellence • Own an outcome-focused roadmap with clear measurable impact, • Establish robust prioritisation frameworks grounded in experimentation, analytics, and user insight, • Partner with third-party vendors and technology partners to influence roadmaps and deliver strategic objectives, • Embed best-in-class product practices, helping elevate product capability across teams What We’re Looking For You’re a strategic and commercially minded product leader who combines vision with execution and can confidently operate at executive level. You’ll likely bring: • Significant experience leading product strategy and delivery within digital, media, technology, or consumer-facing environments, • Strong commercial acumen with the ability to balance customer value and business performance, • A highly data-driven approach with deep understanding of product metrics, experimentation, and optimisation, • Outstanding stakeholder management and communication skills, including experience influencing senior leadership and C-suite audiences, • Experience working with and managing third-party technology or platform partners, • A forward-thinking mindset with a passion for innovation and evolving digital customer experiences

If you have ever wanted to work somewhere that actually does it all, and does it well, this might be the one. This is a well established integrated agency with a strong reputation in the market and a client service steam that is genuinely growing. A fully integrated team spanning strategy,creative, production, media and performance, all working together under one roof. Their client services team of 12 needs a Senior Account Manager to step in and take real ownership of two to three medium sized accounts. You will lead marketing strategy, build meaningful client relationships and work alongside a talented mix of creative, data, digital and performance specialists to deliver work that actually moves the needle. What you will be doing: • Leading integrated marketing strategy across your portfolio of accounts, • Building and nurturing strong, long lasting client relationships at management level, • Collaborating with creative, performance, data and digital teams to deliver against briefs, • Proactively bringing ideas and spotting opportunities for both your clients and the agency, • Supporting the wider team and contributing to the development of junior members of staff What they are looking for: • At least tree years of client relationship management experience, ideally in an integrated agency environment, • Confidence reporting on marketing performance and working alongside an analysis function Strong commercial awareness and the ability to juggle multiple projects without dropping the ball, • Someone who leads with warmth, thinks independently and genuinely enjoys working as part of a team If this sounds like the kind of place you have been looking for, please reach out to Leah leah.ross@zealousagency.co.uk

💥 Digital Client Director 💥 £50k to £60k 💥 Leeds City Centre - Hybrid - 2 days a week ThePlaceToBe are excited to be working closely with a great independent digital marketing agency. These guys offer services such as Web Development, Paid Media, SEO, PR and Content Marketing. This digital agency work with a string of exciting brands mostly within the tourism and drinks industry. About the role... As a Digital Client Director, the focus of your role will be to lead upon the client servicing for a selection of the agency’s key clients specifically across digital performance projects What you’ll be doing day to day... • Manage direct client relationships for tier one portfolio, • Ensure all digital performance (PPC and Social) projects are delivered on time and within budgets with help from the activation teams, • Line management of a team of 3 Account Directors, sat within a department of 15, • Sit within a large client service team and work with client across the eCommerce space, • Maintenance of secondary client relationships and be escalation point for briefs / issues, • Active involvement on long term team development including recruitment About you... To be considered for this Digital Client Director role you must have a passion for all things digital performance What we're looking for... • Previous client service / Account management experience within a digital / marketing agency, • Experience managing accounts across digital performance (SEO, PPC and Social Media), • Confidence to manage a team of Client Service specialists, • Strong experience leading stakeholder meetings and tier one client management, • Worked with huge brands with digital spends into the £millions per annum, • Good understanding of the wider digital marketing channels such as Content, PR and Web Development/UX, • You must be able to commute to Leeds City Centre, 2 days a week Sound like you? Or interested in having a chat about your next career move? Get in touch

💥 Senior SEO Lead 💥 £45k to £55k 💥 North Leeds - Hybrid - 3 days a week – Parking Provided ThePlaceToBe are excited to be working closely with a digital agency that specialise within the world of Automotive. These guys offer services such as Web Development, Paid Media, SEO and Content Marketing. This digital agency provide the very best in development and training. About the role... As a SEO Lead, you’ll be take charge of organic search operations for the agency What you’ll be doing day to day... • Work with key agency clients and assist with the strategic SEO plans and roadmaps, • Assist with team development, recruitment and mentoring, • Liaise closely with client and act as the centralised SEO contact, • Take part in new business pitches and assist director with agency growth ideas, • Work closely with the Paid Media lead to ensure organic search and paid search is collaborating well, • Supply ideas around growth areas of SEO and invest time to ensure the latest technology is being used About you... To be considered for this SEO Lead role you must have a passion for all things organic search What we're looking for... • Strong experience working SEO focused role, • Ability to plan out complex SEO strategies, • Great understanding of technical SEO elements (audits, migrations etc), • Passion for the latest technology and be extremely innovative with processes, • Experience within team leadership and mentoring, • Desire to work within an independent agency and be passionate about being part of a growing agency, • You must be able to commute to North Leeds, 3 days a week Sound like you? Or interested in having a chat about your next career move? Get in touch

12 Month Contract Role Purpose We’re looking for an experienced and ambitious Senior Account Manager to support one of the biggest names in financial services and one of the most creatively exciting brands in the sector. This role is perfect for someone who thrives in a fast-paced creative environment, can hit the ground running, and genuinely loves getting stuck into the detail and nuance that makes great brand and customer communications stand out. As part of our Client Services team, you’ll lead the day-to-day delivery of creative campaigns and customer comms across a range of touchpoints, working closely with strategists, creatives, designers, writers, and specialists across the agency. While we’re an integrated agency covering everything from media and digital to data and performance, this role is heavily focused on creative delivery and brand experience. Our Senior Account Managers sit at the heart of our client relationships. We’re looking for someone who can confidently manage stakeholders, shape briefs, champion creative work, and keep projects moving at pace all while maintaining exceptionally high standards. You’ll need to be proactive, organised, and commercially aware, with a strong background in brand and customer communications. Financial services experience would be a bonus, but more important is a passion for delivering smart, effective creative work and building trusted relationships with clients and teams alike. Working alongside a talented integrated team, you’ll help bring campaigns and communications to life across multiple channels, contributing to wider account growth and helping ensure the work is strategically sharp, creatively strong, and expertly delivered. You’ll be part of one of our client teams and report directly to a Group Account Director, working closely with talented specialists from across the agency to bring bold, effective creative work to life. Key Accountabilities Essential skills will include (but not be limited to!): • 4-5+ years’ experience working across brand, customer communications, creative and digital projects, ideally within an integrated agency environment. You’ll understand how strong ideas translate across channels and touchpoints, with exposure to UX, digital journeys, and customer experience design., • A strong understanding of customer behaviour, emotional intelligence, and the nuance of language. You’ll appreciate how tone, messaging, and creative detail shape customer perception and brand experience, particularly within customer comms., • Experience contributing to creative and strategic conversations with designers, UX specialists, strategists, writers, and creatives - confidently helping shape briefs, challenge thinking, and bring ideas to life across digital and customer channels., • A proactive mindset. This isn’t a role for someone waiting for briefs to land. We’re looking for someone who spots opportunities, joins the dots, pushes work forward, and thrives in a fast-moving creative environment., • Willingness to get stuck in across all levels of delivery from managing day-to-day client relationships and creative workflows to supporting integrated campaigns, customer comms, and digital projects., • A natural organiser with the ability to manage multiple projects, stakeholders, and deadlines simultaneously, while keeping standards high and teams aligned., • A solid understanding of customer journeys and how communications, content, and channel choice influence behaviour and experience across the funnel. You’ll be comfortable helping shape joined-up customer experiences across brand and digital touchpoints., • Commercially aware and confident managing account finances, project scopes, timings, and deliverables with strong attention to detail., • Strong relationship-building skills. You’ll be confident managing clients, building trust internally and externally, handling feedback constructively, and maintaining a positive agency-client partnership., • Great communication and presentation skills whether leading status calls, presenting creative rationale, sharing campaign thinking, or helping sell work through with confidence and clarity., • A naturally curious mindset with an interest in insight, performance, and customer behaviour. You’ll enjoy understanding what makes audiences tick and using insight to help shape stronger creative and customer experiences., • A collaborative approach and adaptable personality equally comfortable brainstorming with creatives, problem-solving with delivery teams, or navigating the day-to-day realities of busy client accounts. Why work at Jaywing? Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry’s Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we’ve amassed over the years. Where? The role is based in our Leeds office, with flexibility around when you come in. We typically aim for three days a week together. How to apply? Send a covering letter, CV and anything else you think showcases your talent to recruitment@jaywing.com Jaywing is an equal opportunities employer.

💥 PPC Manager 💥 £30k to £40k 💥Leeds City Centre- 3 days hybrid ThePlaceToBe are excited to be working closely with a digital agency that specialise within the world of E-commerce. These guys offer services such as Paid Media, SEO and Content Marketing. This digital agency provide the very best in development and training. About the role... As a PPC Manager, you’ll join a growing Biddable department and assist with the activation and strategic planning of Paid Search for a selection of the agency’s key clients What you’ll be doing day to day... • Plan strategy and activation of Paid Search campaigns, • Manage digital marketing spends into the thousands per month, • Liaise with clients regularly to ensure that are update on campaign performance, • Manager campaigns across GoogleAds and BingAds, • Use Google Analytics to create detailed reports on Paid Media campaigns, • Delegate junior task to PPC Executives and Assistants About you... To be considered for this PPC Manager role you must have a passion for all things Biddable Media What we're looking for... • Previous experience within a Paid Search focused role, with strong strategy experience, • Strong experience using tools such as GoogleAds and BingAds, • Have strong numerical skillset with working experience of MS Excel and Google Analytics, • Passion to work with large household named brands, • Be confident enough to speak to clients regularly and take lead upon meetings, • Be able to manage junior members of the team, • Digital Marketing Agency experience (not essential), • You must be able to commute to Leeds, 3 days a week Sound like you? Or interested in having a chat about your next career move? Get in touch

💥 Paid Media Manager 💥 £28k to £35k 💥 North Leeds - Hybrid - 3 days a week ThePlaceToBe are excited to be working closely with a digital agency that specialise within the world of E-commerce. These guys offer services such as Paid Media, SEO and Content Marketing. This digital agency provide the very best in development and training. About the role... As a Paid Media Manager, you’ll join a growing Biddable department and assist with the activation and strategic planning of Paid Search, Paid Social and Display campaigns for a selection of the agency’s key clients What you’ll be doing day to day... • Plan strategy of Paid Search, Paid Social and Display campaigns, • Manage digital marketing spends into the thousands per month, • Liaise with clients regularly to ensure that are update on campaign performance, • Manager campaigns across GoogleAds, BingAds, Meta, TikTok, Snapchat and many more, • Use Google Analytics to create detailed reports on Paid Media campaigns, • Delegate junior task to PPC Executives and Assistants About you... To be considered for this Paid Media Manager role you must have a passion for all things Biddable Media What we're looking for... • Previous experience within a Paid Media focused role, with strong strategy experience, • Strong experience using tools such as GoogleAds, BingAds, Meta, TikTok and Snapchat, • Have strong numerical skillset with working experience of MS Excel and Google Analytics, • Passion to work with travel and tourism clients, • Be confident enough to speak to clients regularly and take lead upon meetings, • Be able to manage junior members of the team, • Digital Marketing Agency experience (not essential), • You must be able to commute to Leeds , 3 days a week Sound like you? Or interested in having a chat about your next career move? Get in touch

💥 Digital Account Director 💥 £42k to £50k 💥 Leeds City Centre - Hybrid - 2 days a week ThePlaceToBe are excited to be working closely with a great independent digital marketing agency. These guys offer services such as Web Development, Paid Media, SEO, PR and Content Marketing. This digital agency work with a string of exciting brands mostly within the tourism and drinks industry. About the role... As a Digital Account Director, the focus of your role will be to lead upon the client servicing for a selection of the agency’s key clients specifically across digital performance projects What you’ll be doing day to day... • Work closely with the client contact and ensure that campaign briefs dealt with correctly, • Ensure all digital performance (SEO, PPC and Social) projects are delivered on time and within budgets with help from the activation teams, • Book in weekly and monthly calls with key contacts, • Sit within a large client service team and work with client across the eCommerce space About you... To be considered for this Digital Account Director role you must have a passion for all things digital performance What we're looking for... • Previous client service / Account management experience within a digital / marketing agency, • Experience managing accounts across digital performance (SEO, PPC and Social Media), • Strong understanding of PPC and SEO (hands on experience would be a bonus), • Be confident enough to speak to clients regularly and take lead upon meetings, • Good understanding of the wider digital marketing channels such as Content, PR and Web Development/UX, • You must be able to commute to Leeds City Centre, 2 days a week Sound like you? Or interested in having a chat about your next career move? Get in tou

💥 Digital Account Manager 💥 £28k to £35k 💥 Leeds City Centre - Hybrid - 2 days a week ThePlaceToBe are excited to be working closely with a great independent digital marketing agency. These guys offer services such as Web Development, Paid Media, SEO, PR and Content Marketing. This digital agency work with a string of exciting brands mostly within the tourism and drinks industry. About the role... As a Digital Account Manager, the focus of your role will be to lead upon the client servicing for a selection of the agency’s key clients specifically across digital performance projects What you’ll be doing day to day... • Work closely with the client contact and ensure that campaign briefs dealt with correctly, • Ensure all digital performance (SEO, PPC and Social) projects are delivered on time and within budgets with help from the activation teams, • Book in weekly and monthly calls with key contacts, • Sit within a large client service team and work with client across the eCommerce space About you... To be considered for this Digital Account Manager role you must have a passion for all things digital performance What we're looking for... • Previous client service / Account management experience within a digital / marketing agency, • Experience managing accounts across digital performance (SEO, PPC and Social Media), • Strong understanding of PPC and SEO (hands on experience would be a bonus), • Be confident enough to speak to clients regularly and take lead upon meetings, • Good understanding of the wider digital marketing channels such as Content, PR and Web Development/UX, • You must be able to commute to Leeds City Centre, 2 days a week, • Sound like you? Or interested in having a chat about your next career move? Get in touch

Category Manager – Technology Procurement 📍 Leeds (Hybrid working – 3 days on site) Alexander Lloyd are delighted to be partnering with a highly desirable, globally recognised brand in the media/sports space. Experience within the tech/IT category space would be preferred but not essential. About the Role Take ownership of strategic sourcing across a complex and fast‑moving technology estate. This role sits at the heart of a modern digital organisation, partnering closely with Technology, Product, Finance and Legal teams to enable scale, innovation and value. You’ll lead technology procurement strategy across a diverse portfolio including cloud, SaaS, infrastructure, cybersecurity, broadcast/streaming platforms and emerging technologies such as AI. This role is about commercial leadership, supplier partnerships and enabling business success. Role Responsibilities: • Set and deliver category strategies across a broad technology portfolio, ensuring commercial alignment with business objectives, • Lead complex sourcing and procurement activities, from market engagement and RFPs through to contract negotiation and award, • Establish and maintain strong, value‑driven relationships with strategic technology suppliers, • Use spend and performance data to identify optimisation opportunities and improve return on investment, • Work in close partnership with Technology, Product, Finance and Legal teams to understand requirements and support delivery at pace, • Improve procurement effectiveness through better tools, processes and governance, • Monitor technology market developments and supplier innovation to inform sourcing decisions, • Support the sourcing and adoption of emerging technologies, including AI solutions, in a responsible and commercially sound way Experience: • Proven experience in procurement, sourcing or category management, • Demonstrable success negotiating commercial agreements across technology suppliers, • Comfortable working across categories such as cloud, SaaS, infrastructure or digital platforms, • Strong analytical capability with the ability to translate data into practical recommendations, • Confident communicator with the credibility to influence stakeholders across multiple functions, • Highly organised, proactive and able to manage concurrent initiatives effectively, • A genuine interest in technology and how it enables business growth and innovation Hit apply to find out more!

We are recruiting on behalf of a fast-growing and innovative business looking to appoint a Digital Marketing Executive to support the delivery of high-impact digital campaigns across both B2B and B2C audiences. This is a fully office based role based in Leeds City Centre.\n\nThis is a broad, hands-on marketing role suited to someone who enjoys working across social media, paid advertising, SEO, email marketing, content creation, website management and analytics. The successful candidate will play a key role in driving brand awareness, customer engagement, lead generation and online sales while leveraging AI tools to improve campaign efficiency and performance.\n\nKey Responsibilities\n\nManage and grow the company's digital presence across platforms including LinkedIn, Instagram, TikTok, Facebook and YouTube.\nSupport the planning, execution and optimisation of paid advertising campaigns across Google, Meta and LinkedIn.\nCreate engaging digital content including social media posts, blogs, email campaigns, landing pages and wider campaign assets.\nAssist with SEO and website optimisation to improve search visibility and user experience.\nBuild and manage email marketing campaigns and automated customer workflows.\nUpdate website content and support e-commerce and lead generation activity.\nMonitor and analyse campaign performance using tools such as GA4 and provide actionable reporting insights.\nSupport partnership, affiliate and referral marketing activity.\nUse AI-powered tools to enhance content creation, campaign optimisation and workflow automation.\nCollaborate effectively with internal teams, freelancers and external agencies.\n\nRequired Skills & Experience\n\nMinimum of 2 years' experience in digital marketing, e-commerce or a related field.\nHands-on experience with platforms such as Meta Ads, Google Ads, LinkedIn Ads, Shopify, Klaviyo, GA4 and CMS platforms.\nExperience using AI tools to support marketing activity, campaign optimisation and automation.\nStrong understanding of both organic and paid social media marketing.\nKnowledge of social-first content, particularly across TikTok, Instagram and YouTube.\nExcellent written and verbal communication skills with strong attention to detail.\nCreative, commercially minded and comfortable managing multiple projects simultaneously.\nAbility to manage agencies, freelancers and internal stakeholders effectively.\nConfident analysing campaign data and making performance-driven recommendations.\n\nDesirable Experience\n\nUnderstanding of social media trends, short-form video and engagement-focused content creation.\nExperience supporting end-to-end e-commerce campaigns across multiple channels.\nFamiliarity with Microsoft Clarity, heatmapping software or marketing automation platforms.\nExperience with CRM and email marketing systems such as Klaviyo, Pardot or Salesforce.\nBasic video editing, podcast coordination or wider content production experience.\nKnowledge of SEO tools and website optimisation techniques.\nDegree qualified in Marketing, Communications, Digital Media or a related discipline.\nInterest in technology, innovation or emerging digital trends would be advantageous

Job Title: Customer Complaints Director\nLocation: Leeds\nSalary: up to 60k + Bonus + Benefits\n\nRole Purpose\n\nThe Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues.\nThis role is critical in protecting and enhancing brand reputation, reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey.\n\nKey Responsibilities Strategic Leadership\n\nDefine and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives\n\nPosition complaints as a key source of customer insight to influence business-wide decision-making\n\nAct as the voice of the consumer at executive and board level\n\nOperational Leadership (High Volume)\n\nLead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence)\n\nEnsure efficient handling of high complaint volumes while maintaining quality and fairness\n\nDrive improvements in speed to resolution, first contact resolution, and consistency of outcomes\n\nCustomer Experience & Brand Protection\n\nEnsure complaint handling reflects the organisation’s brand values and customer promise\n\nMinimise negative customer experiences that could impact retention, loyalty, and public perception\n\nManage escalations, including social media and executive complaints, with appropriate urgency and care\n\nInsight & Continuous Improvement\n\nUse complaint data, trends, and root cause analysis to identify systemic issues across the customer journey\n\nPartner with Product, Marketing, Digital, and Operations to eliminate recurring pain points\n\nReduce overall complaint volumes through proactive improvements and preventative actions\n\nRegulatory & Risk Management\n\nEnsure compliance with all relevant consumer regulations and complaint handling standards\n\nMaintain robust governance, audit trails, and reporting frameworks\n\nAct as escalation lead for high-risk or reputationally sensitive cases\n\nCulture & Capability\n\nBuild a customer-first, resolution-focused culture within complaints and wider customer teams\n\nLead and develop senior managers and large operational teams\n\nEmbed coaching, quality assurance, and performance frameworks to drive consistency\n\nStakeholder Engagement\n\nWork cross-functionally to influence improvements in customer journeys, products, and services\n\nPresent insights, risks, and recommendations to senior stakeholders and executive leadership\n\nCollaborate with Commercial teams to identify opportunities for retention and revenue protection\n\nTransformation & Efficiency\n\nDrive automation, digital enablement, and self-service solutions where appropriate\n\nImprove operational efficiency and reduce cost per complaint\n\nLead transformation initiatives to modernise complaints handling\n\nKey Accountabilities\n\nCustomer satisfaction following complaint resolution\n\nReduction in complaint volumes and repeat complaints\n\nSpeed and quality of resolution\n\nCustomer retention and churn reduction\n\nRegulatory compliance and audit outcomes\n\nCost to serve and operational efficiency\n\nTeam engagement and performance\n\nRequired Experience\n\nSenior leadership experience within B2C complaints, customer service, or contact centre operations\n\nProven experience managing high-volume customer environments\n\nStrong track record of improving customer experience and reducing complaints\n\nExperience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred\n\nDemonstrated success in using customer insight to drive business change\n\nExperience leading large teams and influencing at executive level\n\nSkills & Competencies\n\nStrong customer-first mindset with commercial awareness\n\nAbility to balance customer outcomes with business objectives\n\nExcellent leadership and people development skills\n\nAdvanced analytical and problem-solving capability\n\nStrong communication and stakeholder influencing skills\n\nResilient and adaptable in a fast-paced, high-demand environment\n\nSuccess Profile\n\nA successful Customer Complaints Director (B2C) will:\n\nTurn high complaint volumes into actionable insight and business improvement\n\nProtect and enhance brand reputation in a consumer-facing environment\n\nDeliver fast, fair, and empathetic customer resolutions at scale\n\nReduce churn and improve customer loyalty and lifetime value\n\nBuild a high-performing, customer-focused complaints function

Organic Search Executive, Digital Agency Leeds\n£25,000 - £30,000 DOE\nHybrid (2 office days)\n\nWe are working with a leading digital agency is looking for an Organic Search Executive with agency experience to join their growing Search & Content team. Perfect for someone ready to step up, learn fast and work across exciting B2B clients.\n\nWhat You’ll Do\n\n Support delivery of organic search strategies across multiple clients\n\n Carry out keyword research, audits and performance analysis using Semrush, Search Console & Screaming Frog\n\n Create content briefs and produce on‑site/social content\n\n Contribute to monthly and quarterly reports\n\n Work closely with the Organic Search & Content Lead\n\nWhat We’re Looking For\n\n Search experience in an agency environment\n\n Strong copywriting and ability to follow briefs\n\n High attention to detail\n\n Experience using WordPress\n\n Proactive, curious and comfortable in a varied role\n\nBonus Skills\n\n B2B experience (finance, tech, professional services)\n\n Understanding of paid media, CRO, social or web\n\n Interest in AI search and future search trends\n\nBenefits\n\n 28 days holiday (incl. bank holidays) + extra days with tenure\n\n Additional paid Christmas shutdown\n\n Enhanced maternity/paternity\n\n Paid sick/dependant leave\n\n Regular socials, birthday cake, dog‑friendly office\n\n Paid personal development time\n\n Clear progression to Senior Organic Search & Content Executive

Social Media and Digital Comms Lead \n\n Salary: Competitive salary\nBenefits: Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4 x salary \n \n Location: Leeds or London Fitzroy\nWays of Working: Hybrid \n \n Hours of work: Monday to Friday 8.30-17.00\nContract Type: Permanent \n\n Why Greencore? \n\nFollowing the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. \n \n As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. \n \n Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. \n \n Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. \n\n What you'll be doing \n\nGreencore's Communications team exists to protect and proactively build our reputation by driving impactful \n \n engagement with all stakeholders. As Social Media and Digital Comms Lead, you will shape how \n \n Greencore shows up externally - bringing together our website, social channels and corporate content to create a \n \n consistent, compelling narrative about who we are and what we stand for. \n\nYou will lead our external channel presence and corporate storytelling, transforming our website and social \n \n platforms into credible showcases of our leadership, innovation and responsibility. Across the business, you'll \n \n harness colleague advocacy to boost employee engagement and bring our story to life through authentic \n \n colleague voices. Acting as an internal journalist, you'll uncover and craft stories from across the business, \n \n producing articles, blogs and multimedia content that strengthen our reputation and feed a coordinated, \n \n high-quality pipeline of content across all external channels. \n\nWorking collaboratively with the wider Communications team, you will play a critical role in delivering an \n \n integrated internal/external newsflow and ensuring consistent brand standards for all audiences. You will also \n \n support the press office and crisis response as part of a well-coordinated external communications function \n\n Role Accountabilities \n Develop and own the external digital strategy and governance across Greencore's website and social channels to drive engagement and support reputation priorities. \n Day - to - day management of our social channels, delivering a positive drumbeat of engaging posts that reflect our reputation priorities, responding promptly to issues or queries, and using data - driven insights to continually evolve and improve our approach. \n Lead the strategic refresh and continuous improvement of our corporate website, ensuring it becomes a modern, engaging "front window" for Greencore. \n Lead day - to - day social listening to surface early signals, trends and emerging issues, working closely with the Reputation & Media Lead to ensure insights are shared and acted on. \n Create high-quality external content, including articles, blogs, videos, and graphics, that position Greencore as a leader in convenience food. \n Ensure alignment with Talent Acquisition and L&D teams to ensure consistent, engaging employer brand messaging across digital and social channels, including guiding and empowering colleagues to act as effective brand advocates online. \n Work with the CEO and Executive Team (where relevant) to build their advocacy on LinkedIn, helping them engage stakeholders, amplify major announcements and strengthen our external positioning \n Act as an internal journalist, building relationships across the business to uncover stories that reinforce our reputation narrative. \n Support the press office, PR and crisis communications, responding to media queries and contributing to reactive handling as needed. \n Collaborate across the Communications function, ensuring digital content aligns with internal messaging and brand standards. What we're looking for \n Proven experience in external communications, with a strong focus on digital channels (social media and websites) and content creation for corporate audiences. \n Clear understanding of social media strategy and execution, including channel management, analytics, and community engagement. \n Experience in website management and optimisation, including content planning, and performance measurement. \n Exceptional writing and storytelling skills, able to craft sharp, professional content for external audiences across multiple formats (articles, blogs, videos, quote cards). \n Creative mindset with technical proficiency in digital tools and platforms (e.g., CMS systems, social scheduling tools, basic design/video editing software such as Canva). \n Strong analytical skills, with the ability to interpret engagement data and media monitoring insights to inform strategy and continuous improvement. \n Understanding of media relations and press office operations, including experience supporting reactive handling and crisis communications. \n Ability to act as an internal journalist, building relationships across the business to uncover stories that reinforce reputation priorities. \n Collaborative approach, working effectively with internal comms, brand, and external agencies to deliver integrated campaigns. \n Excellent organisational and project management skills, able to manage multiple priorities and deadlines in a fast-paced environment. \n Sound judgment and agility, with the ability to respond quickly to emerging issues while maintaining professionalism and integrity. \n We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. \n\nIf this sounds like you, join us and grow with Greencore, and be a part of driving our future success. \n\n What you'll get in return \n Competitive salary and job-related benefits \n Holidays \n Competitive matched pension contributions \n Life insurance up to 4x salary \n Company share save scheme \n Greencore Qualifications \n Exclusive Greencore employee discount platform \n Access to a full Wellbeing Centre platform \n Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. \n \n #CVL \n \n #LI-HT1

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