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PERMANENT ACCOUNT MANAGER JOB - OFFICE BASED – SCUNTHORPE - 32K CUSTOMER ACCOUNT MANAGER I am exclusively partnering with an extremely successful business based in Scunthorpe, renowned for its outstanding reputation in the market. With a long-term vision to be recognised as a leading SaaS provider in digital services, the company has recently launched an exciting new content platform—and we’re now looking for a passionate Account Manager to champion this product. About the Role:As the face of this innovative platform, you’ll play a pivotal role in driving customer engagement, retention, and product development. This is a unique opportunity to shape the future of a product from the ground up. Key Responsibilities: • Manage customer accounts using Salesforce, including onboarding, demos, and ongoing support., • Build strong relationships through phone, email, and face-to-face interactions., • Drive customer retention by following up throughout the year and during renewal periods., • Attend industry events and conferences across the UK, confidently representing the brand., • Collaborate with internal teams to support product development and improvement., • Create and schedule engaging LinkedIn content in partnership with the Head of Marketing., • Use LinkedIn to build and maintain customer connections., • Maintain and update company websites with relevant content.What We’re Looking For:, • Previous experience in account management, training, or a similar customer-facing role., • A confident, professional communicator with a natural ability to build rapport., • A proactive team player with a positive, easygoing attitude., • Comfortable working in a fast-paced environment and contributing to a product from its early stages., • Tech-savvy and familiar with platforms like Salesforce and LinkedIn.Ready to be part of something exciting? If you're passionate about customer relationships and want to help shape the future of a cutting-edge SaaS product, we’d love to hear from you. What you'll get in return • 26 days holiday plus stats, • Free parking on site, • 100% working in the office alongside a supportive team, • Bonus scheme and opportunity to progress, • Enhance maternity pay, • Private healthcare, • Gym membership, cycle to work scheme, • EV scheme, • £500 per annum directed at self-learningWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4728293

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