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Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies a... ZIPC1_UKTJ

Dental Technician (Lab Leader) Blackpool| On-site | Full-time Role overview We are hiring a hands-on Dental Technician (Lab Leader) for a modern, digital dental laboratory in Blackpool. This is a technical leadership role focused on quality, workflow standards, and team development across implants, crowns and bridge, dentures, chromes, orthodontics, and lab-to-lab production. You will work closely with the wider management team. You will lead the technical side of the lab, while day-to-day operations, scheduling, and resourcing are managed alongside you. Key responsibilities Technical leadership and quality control • Lead technical standards across implants, crown and bridge, dentures, chromes, orthodontics, and removable prosthetics., • Own quality control, remake reduction, and root-cause improvement activity., • Act as the escalation point for complex cases, troubleshooting, and clinician queries., • Support case planning on materials, fit, function, occlusion, and finish requirements. Digital workflow and production standards • Drive best-practice workflow from scan intake through production to finishing and final QC., • Partner with digital and production teams to improve handovers, repeatability, and turnaround reliability., • Support best-practice use of milling and 3D printing to maximise accuracy and efficiency., • Identify and implement process improvements without compromising quality. Same-day and fast-turnaround case support • Maintain technical readiness for urgent and fast-turnaround prosthetic workflows., • Coordinate technical requirements for full-arch and high-priority cases., • Ensure predictable outcomes through clear standards and proactive communication. People leadership and training • Coach and mentor technicians through bench-side guidance and structured development., • Set expectations for workmanship, quality consistency, and turnaround discipline., • Support hiring, onboarding, and capability-building as the team grows. Collaboration with operations and management • Work hand in hand with the Operations Manager to align capacity, priorities, and resources., • Provide technical input on quality trends, training needs, equipment, and materials., • Represent the lab professionally with clinicians and lab-to-lab partners when required. Essential requirements • Proven experience as a dental technician in a commercial dental laboratory environment., • Strong technical capability across fixed and/or removable restorations aligned to the lab’s service mix., • A quality-first mindset, with evidence of improving consistency and reducing remakes., • Comfortable working alongside digital production, including CAD-CAM workflow, milling, and 3D printing., • Strong communication with clinicians and lab partners around case planning and outcomes., • Leadership experience through mentoring, training, supervision, or senior technician responsibility. Desirable • Implant restorations and full-arch workflow exposure., • Experience supporting fast-turnaround or same-day prosthetic services., • Experience improving workflow handovers between scan intake, production, and finishing., • GDC registration, if relevant to scope.

Our client is a national innovative service organisation who are well established and are a very well-respected local employer who have contracts nationwide. They are an excellent inclusive supportive culture growing business. This full time Executive Support Assistant/PA role is to support the senior leadership team including the CEO and CFO within the business as well as support to other senior managers as required. You will have either worked in an executive support role previously or have the key skills and business experience to support the management team from developing your career to date. Roles and Responsibilities Executive & Diary Management • Manage complex diaries, meetings and priorities, • Coordinate and plan travel, logistics and itineraries as required, • Anticipate resource and diary conflicts and proactively resolve them, • Appropriately prepare executives for their engagements, • Plana and arrange 121 sessions for the Directors and their direct reports Communication & Stakeholder Management • Act as gatekeeper and first point of contact, • Manage and prioritise emails, calls and correspondence, • Liaise with counterparts within clients, suppliers and investors Meeting & Board Support • Ensure agendas and papers are produced and distributed in good time, • Arrange and coordinate Board meetings – the timing and locations, liaising with Board members and their teams as required, • Attend meetings (SLT, Board etc) as required, taking minutes and actions, • Track actions, ensuring regular updates are collated and circulated Project & Operational Support • Track projects, key initiatives and deadlines, identifying and resolving issues as they arise, • Maintain key internal and external stakeholder relationships, • Host Board and client meetings, arranging refreshments and lunches as needed, • Coordinate across departments to ensure projects and actions remain on track, • Maintain project plans and action logs as needed, • Support execution, raising any issues or actions to appropriate stakeholders, • Oversee day-to-day office processes to ensure the smooth running of the Head Office, • Support DTM’s BCORP, DE&I and ESG agendas as required Financial & Administrative Support • Manage expenses and invoices on behalf of SLT members, • Prepare reports, research and presentations as required, • Maintain an organised digital filing system especially for contracts and legal documents, • Handle confidential information securely, • Support procurement and supplier admin, • Record holiday and absence for the SLT and their direct reports Skills & Experience • Strong organisational skills, • Excellent communication skills at all levels, • High level of discretion, • Problem-solving ability, • Anticipate needs before they arise, • Resolve issues independently, • Strong Team player Benefits 25 days plus bank holidays Parking Death in service x 2 salary Pension 3% employer 5% employee Employee assistance programme SAGE employee discounts and benefits Excellent wellbeing focus Platinum mental health charter Hours of work 8.30am – 5.30 pm

Senior CRM Coordinator Salary: £30,000–£33,000 Location: Blackpool (hybrid – 3 days onsite) A well-established UK retail business is looking to hire a Senior CRM Coordinator to support and develop its CRM activity across email, SMS, and direct mail. This role is hands-on and suited to someone looking to take the next step in their CRM career, with responsibility for day-to-day execution as well as contributing to CRM strategy. You’ll work closely with CRM and marketing stakeholders, focusing particularly on lifecycle and automated campaigns. Key Responsibilities • Deliver and optimise CRM campaigns across email, SMS, and direct mail, • Support the build and ongoing optimisation of lifecycle and automated journeys, • Own CRM campaign planning and execution from brief to delivery, • Produce reporting and analysis to track performance and inform decisions, • Work closely with wider marketing and digital teams Experience Required • Minimum 2 years’ experience in a CRM or lifecycle marketing role, • Hands-on experience with CRM or ESP platforms (e.g. Bloomreach or similar), • Strong Excel skills and confidence working with campaign data, • Experience using analytics tools such as Google Analytics, • Background in retail, ecommerce, or multi-channel environments preferred Apply via the link if interested!

Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We need a skilled Senior User Researchers to lead research activities that shape user-centred digital services. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills,knowledgeand experience will you needto demonstrate in your application? • Experience of, and can help teams adopt, a wide range of user research methods. Can plan user research for services with challenging user needs and complex user journeys., • Influential, being able to lead and collaborate with other researchers on research projects., • Significant and demonstrable experience of championing, planning and conducting research approaches which are inclusive of all users. Detailed working knowledge and experience of the ethical and data governance requirements of co...

DWP. Digital with Purpose. We're looking for an Events Production Manager to join our team. In this role you'll be delivering a mix of virtual and face to face events, working closely with senior leaders and subject matter experts to help engage, inform and inspire over 8,000 colleagues. You'll be working across the whole of DWP's Digital and Transformation group, so you'll be working with stakeholders across the business to tell their story and providing creative solutions to engage our people. Your focus will primarily be internal, but you will also support external speaker opportunities where our subject matter experts/leaders go out and speak at conferences. Our events are a vital channel to help translate technical and complex messages into relevant and understandable content that resonates with audiences. We are looking for someone who is highly organised, with excellent communication and engagement skills and who can manage and influence others to deliver high quality events that meet business needs, are user focused and have measurable impact. The skills, knowledge and experience you need to show us • Experience of managing, monitoring and reporting on the outcomes of events as part of wider campaign and communication activity, following recognised best practice., • Able to communicate in a straightforward, honest and engaging manner, ch...

Are you a creative thinker with a passion for visual design and a keen eye for detail? Do you want to kick-start your design career within a fast-growing manufacturing business that produces high-quality products for UK and international markets? Our client is looking for a motivated Trainee / Graduate Graphic Designer to join their in-house marketing and design team. This is an excellent opportunity for someone early in their design career who wants hands-on experience, mentoring, and the chance to develop a strong professional portfolio. Key Responsibilities to include: Produce high-quality graphics for brochures, catalogues, packaging, product labels, and technical documents Create digital assets for websites, social media, email campaigns, and internal communications Assist with layout design, artwork preparation, and print-ready files Support product photography, image editing, and visual content creation

Are you ready to move beyond hands-on engineering and start shaping how systems are designed at scale? As a Technical Architect in DWP Digital, you'll join a collaborative, multidisciplinary team responsible for designing and evolving the technology that underpins services used by millions of people across the UK. You'll work alongside experienced architects and engineers to help create modern, scalable, and resilient digital solutions in one of the largest transformation programmes in Europe. This is an exciting opportunity for someone with a strong technical background who is ready to step into architectural thinking. You'll influence how services are designed, support decision-making across complex systems, and contribute to building user-centred solutions that make a meaningful difference to people's lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? • Experience designing applications across cloud, on-premise, or hybrid environments, considering areas such as networking, security, databases, and integrations., • An understanding of architecture principles and how to apply design patterns, standards, and best practices to real-world solutions., • Experience working with delivery teams to design solutions across the full lifecycle, from initial concept to go live., • Abili...

Associate Dentist Jobs in Thornton-Cleveleys, Lancashire. Good private opportunity, Flexible UDA target, established patient base, modern mixed practice with advanced equipment. ZEST Dental Recruitment, in partnership with an established dental practice, is seeking to recruit an Associate Dentist in Thornton-Cleveleys, Lancashire. • Associate Dentist, • Thornton-Cleveleys, Lancashire, • Part-time position, • Monday, Wednesday, Thursday and Friday available, • 8:15am to 5pm, • Up to 4,000 UDA available, • £14 per UDA, • Flexible UDA target with scope for additional UDAs supported by therapists, • Established patient base, • Good private earning potential, • Eight-surgery mixed NHS and private practice, • Fully computerised with Dentally software, • Digital x-rays, OPG and CBCT scanner, • iTero scanner and Zeiss surgical microscope, • Therapists and hygienists in practice, • Experienced longstanding associates and support team, • Recently refurbished practice, • Practice provides implants, endodontics, oral surgery, Invisalign and cosmetic dentistry, • Good transport links to Blackpool, Preston, Liverpool and Manchester, • Permanent position, • Reference: 100173 This is a well-established eight-surgery mixed practice offering a modern and recently refurbished working environment. The position is available across four days, with ...

Humly North West is acting as an employment business to recruit an experienced Teaching Assistant for a part-time Summer Term booking at a school in Blackpool, supporting a Year 6 class every Wednesday, Thursday and Friday from 10th June until the end of term. Experience working as a Teaching Assistant in a classroom setting Confident supporting upper KS2 pupils, ideally Year 6 Able to support learning, routines and pupil engagement Reliable, proactive and comfortable working as part of a school team Enhanced DBS on the Update Service, or willingness to apply for one Role Details Location: Blackpool Pay Rate: £14.26 per hour Schedule: Wednesday, Thursday and Friday, 08:45–15:30 Dates: 10/06/2026 – 17/07/2026 Booking Type: Part-time Summer Term booking You’ll be supporting a Year 6 class during the final weeks of the academic year, helping pupils stay focused, confident and ready for their move to secondary school. This is a good fit for a Teaching Assistant with classroom experience who can jump in quickly and provide consistent support through to the summer holidays. Why Work with Humly? The Humly App – manage your digital-first diary and availability easily Humly Academy – access CPD and safeguarding training £100 Referral Bonus – refer a friend and earn once they complete their first booking * Local support from the Humly N...

Are you ready to build modern, cloud-first systems that replace legacy services and shape the future of how government manages billions in public money? As a Senior Software Engineer in DWP Digital, you'll join one of our Debt Solutions teams, helping to deliver large-scale, greenfield transformation programmes. These teams are responsible for replacing long-standing, high-risk legacy debt systems with modern and resilient digital platforms that will serve the UK for the next decade and beyond. You'll play a critical role in designing and building scalable, secure services using technologies like Java (21+), Azure, Kubernetes and modern integration platforms. Working in a highly collaborative, agile environment, you'll partner with engineers, architects and product teams to deliver systems that recover approximately £3 billion each year. This is a rare opportunity to help shape an evolving engineering capability and leave a lasting impact on critical national services. What skills, knowledge and experience will you need? • Strong hands-on experience building software with Java (ideally Java 21+) in a cloud-based environment such as Azure, • Experience leading engineering teams, setting technical direction, and supporting less experienced engineers to grow and improve, • Experience working in agile teams to build digital services, collaborating with product managers, delivery managers...

Performance Analyst Pay up to £51,762, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance. Do you want to work in a place where your dashboards, KPIs and data storytelling don't just inform decisions, but directly improve outcomes for people at the moments they need support most? This campaign covers four vacancies across three areas within DWP's Digital and Transformation Group: Communication, Collaboration and Network Services; the GOV.UK and Signposting team; and the Performance Analytics Hub. You'll work alongside product managers, designers, engineers and researchers to ensure services are built with clear success measures, meaningful KPIs and a strong understanding of user behaviour from the outset. Your role goes beyond reporting - you'll help teams define what they are trying to achieve, understand how users move through complex journeys, and use insight to influence what happens next. The work you do will improve outcomes for citizens and strengthen digital services across all of DWP. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Performance Measurement Show how you've developed or shaped approaches to measuring performance. This could include defining meaningfu...

Our client is a well-established and innovative manufacturing business supplying high-quality products to UK and international markets. With continued growth and investment in new technologies, they are looking for a creative and proactive Social Media & Marketing Coordinator to strengthen their brand presence and support wider commercial activity. This is an exciting opportunity for someone who loves content creation, digital marketing, and bringing technical products to life through engaging storytelling and support wider marketing campaigns including email marketing and mailshots. Reporting to the managing Director, duties to include: Manage and grow the companys social media channels (LinkedIn, Facebook, Instagram, TikTok, YouTube) Create engaging content including posts, videos, graphics, case studies, and product spotlights Plan and schedule content calendars aligned with business goals Support email marketing campaigns, newsletters, and customer mailshots Update and maintain we...

Do you want to design security architectures that protect services used by millions of people every day? As a Senior Security Architect in DWP Digital, you'll join our Corporate Centre Services function, working at the heart of complex, large-scale digital systems. You'll play a key role in securing critical platforms, including identity and trust services that enable safe, secure access to government services for citizens and colleagues. You'll operate across a complex enterprise landscape, shaping secure-by-design architectures for modern cloud-native services. Working closely with architects, engineers and senior stakeholders, you'll lead on threat mitigation, guide security decisions and ensure robust, resilient solutions are embedded from the outset. This is a high-impact role where your work will directly influence the security framework of one of the UK's most critical public service organisations. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? • Designing secure architectures for large, complex organisations, making sure security is built in from the start, • Securing modern applications and cloud platforms, including tools like Kubernetes, Docker and CI/CD pipelines, • Working across enterprise-level systems and aligning designs with wider technology strategies and roadmaps<...

Our client is a well-established manufacturing business known for quality, precision, and excellent customer service. Due to continued growth, they are seeking a detail-driven Data Entry Clerk to join their operations team and support the smooth running of production, logistics, and administrative processes. As a Data Entry Clerk, you will play a key role in ensuring accurate and timely input of operational data across production, stock control, and customer orders. Youll work closely with the manufacturing, warehouse, and customer service teams to maintain up-to-date records and support efficient workflow. Reporting to the Office Manager, duties to include: Enter production data, stock movements, and order information into internal systems Maintain accurate digital and paper records Update spreadsheets, databases, and ERP systems (e.g., SAP, Sage, Dynamics) Check data for errors, inconsistencies, or missing information <...

DWP Digital is looking for a Performance Analyst to transform how digital services are designed and measured. This role involves developing performance frameworks, analyzing data with SQL, and implementing insights to improve services for citizens.

This is an exciting opportunity for someone who loves content creation, digital marketing, and bringing technical products to life through engaging storytelling and support wider marketing campaigns including email marketing and mailshots. With continued growth and investment in new technologies, th

Project Manager £38k Lytham St Annes - Hybrid - 12 month FTC Project Management, IT Projects, eCommerce, Stakeholder Management, Web Tech, Software Development projects, UAT This advanced team based in Lytham St Annes are looking to add a Project Manager to their Digital and Brand team. You will be

Lead complex cybersecurity changes to protect services used daily by millions.

Seeking a Digital Project Manager for a 12-month fixed-term contract in Lytham St Annes. Responsibilities include managing IT, eCommerce, and software development projects, stakeholder management, and UAT.

Project Management, IT Projects, eCommerce, Stakeholder Management, Web Tech, Software Development projects, UAT. This advanced team based in Lytham St Annes are looking to add a Project Manager to their Digital and Brand team. You will be joining a team working the delivery of all development xdjna

Senior Data Architect Pay of up to £83,917, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Senior Data Architects to help shape how data underpins some of the UK's most critical public services. At DWP Digital, we build and run services that support millions of people every day - from accessing financial support to finding work. Data is at the heart of that mission. As a Senior Data Architect, you'll play a key role in designing the data foundations that enable these services to operate at scale, securely and effectively. You'll work on complex, high-impact initiatives across DWP Digital, collaborating with architects, engineers and senior stakeholders to define the right solutions. You'll bring clarity to ambiguity, develop architectural options, and provide expert guidance that informs both technology choices and long-term strategic direction. This is a rare opportunity to influence enterprise-scale data architecture in a genuinely meaningful context - improving services that make a difference to society. What skills, knowledge and experience will you need? Extensive knowledge of data architecture design and modelling with demonstrable application of industry-recognised techniques, patterns, tools and standards. Demonstrable ability to present data architecture designs and articulate key decisions to technical governance forums ensuring alignment with enterprise architecture principles and strategic objectives. Proven experience across core data architecture disciplines including Data Modelling, Master Data Management (MDM), Metadata Management and Data Governance. In-depth understanding of event-driven architecture with demonstrable application of patterns such as publish-subscribe (pub/sub) and data streaming supported by appropriate modelling techniques tools and standards. Strong practical experience of public cloud technologies and cloud-native design including hosting, containerisation and networking patterns with proficiency across platforms such as AWS, Microsoft Azure and Google Cloud Platform (GCP). Solid understanding of Agile delivery methodologies with proven application of best practices in complex cross-functional technology environments. Hands-on experience of DevOps principles including strong working knowledge of Continuous Integration (CI) and Continuous Delivery (CD) practices and tooling. Proven capability to shape, influence and support technology initiatives across projects, programmes and portfolios ensuring alignment with architectural vision and organisational outcomes. You and your role As a Senior Data Architect, you'll work across multiple programmes and delivery teams, applying enterprise-level thinking to complex data challenges. You'll translate business and user needs into scalable, resilient data architectures - designing models, structures and frameworks that support consistent, high-quality and well-governed data across the organisation. You'll take ownership of key architectural artefacts, including data models, metadata frameworks and data dictionaries, ensuring clarity, consistency and alignment at scale. Working alongside other Data and Technical Architects, you'll ensure data architecture is fully integrated into wider system design, enabling solutions that are robust, interoperable and future-ready. You'll also provide technical leadership within the community - guiding other Data Architects, supporting design decisions, and ensuring adherence to agreed standards, policies and governance frameworks. Through your work, you'll influence how data is managed and used across DWP Digital, helping to build platforms and services that are secure, reliable and designed for long-term impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £83,917. You'll get a salary of £57,946 plus a Government Digital and Data Allowance of up to £25,971, subject to our assessment of capability at interview. Pension : You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application TPBN1_UKTJ

Product Manager - Lancashire, Flyde coast Lytham (near Blackpool & Preston) Hybrid (3 days onsite) 18-Month Fixed-Term Contract £60k plus excellent benefits Were seeking an experienced eCommerce Product Manager to join a Digital & Brand Experience team based near Blackpool & Preston in Lytham St Annes, on a maternity cover contract. Youll take ownership of ecommerce platforms, lead a small team, and enhance the online customer experience. The Role Youll define and deliver the product roadmap, improve customer journeys, and ensure platform performance and stability while working with internal teams and external partners. Key Responsibilities Own and deliver the ecommerce roadmap Lead features from concept to launch Prioritise backlog (e.g. RICE) Monitor performance and ensure quality releases Collaborate with stakeholders and partners Support peak trading and manage incidents/compliance Oversee budgets and delivery What Were Looking For Strong knowledge of web technologies and delivery Experience managing teams and third parties Proven project delivery and budget management Excellent communication and organisation Desirable: ecommerce/retail experience, Product role background, monitoring tools Whats on Offer Bonus, 33 days holiday Private healthcare, pension, life assurance Staff discounts and wellbeing support A great opportunity to lead and shape a key ecommerce platform. Apply now to learn more. Keywords: ecommerce Manager, eCommerce Product Manager, Blackpool, Lytham St Annes, Preston, Digital Manager, Brand Manager, Product Manager, Lancashire, Fylde coast, Lytham Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

CampaignExecutive Location: Lytham St Annes, Lancashire, 3 days a week in the office Salary: £33k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamicDigital and Branding team. They are now seeking a Campaign Executive to join their IT department. In this role, you will be responsible for delivering brand campaigns. Youll ensure every campaign is delivered on time, on brief and with care. Core Responsibilities for this CampaignExecutive Managing the central campaign plan. Leading the campaign briefing process and working closely with brand, creative and channel teams. Manage timelines to keep campaigns on track. Explore new tools and technology to make campaign planning more efficient. Use performance insights and reporting to shape stronger campaigns moving forward. Core Experience for this Campaign Executive Role Strong campaign management experience. Experience working across teams and agency partners. Strong commercial awareness with an analytical mindset. Project Management skills. Highly organised with attention to detail. This fantastic opportunity to join a growing and collaborative Digital and Branding team , where you will work on work on impactful campaigns within a supportive environment. This is an office-based role in Lytham St Annes , with occasional opportunity to work from home. Keywords: Campaign Coordinator, Campaigns, Excel, Project Management, Performance Insights, Lytham St Annes, Blackpool, Preston, Fleetwood, Lancashire, IT Change To apply, please send your CV to Alex or call 0161 438 1177 for more details. Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. TPBN1_UKTJ

As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application. TPBN1_UKTJ

Digital Lemon Talent are supporting an exciting high-growth business in their search for a UI/UX Engineer to join a fast-moving product team.

This is a rare opportunity to join a scaling business at a critical inflection point - moving ecommerce development in-house for the first time, giving you genuine ownership of the technical roadmap and direct influence over digital performance across the portfolio. You will be building and owning a

Zest Scientific is partnering with a rapidly expanding, award-winning digital healthcare provider delivering specialist weight management services across the UK and Europe. Opportunity to work within a high-growth, award-winning digital health service. Confidence working autonomously within a digita

Senior Digital Design Engineer. If you’re a Digital Design Engineer looking to take the next step in your career, apply today to.

Digital have exclusively partnered with an exciting HealthTech business looking to hire a Lead Data Engineer to help kick off a build of a brand-new Data Engineering function from the ground up.

Digital Account Manager (eCommerce). ThePlaceToBe are excited to be working closely with a great independent digital agency. This digital agency work with a string of exciting brands and operate across the internal space.

Quirky Digital is seeking an experienced, results-driven SEO Manager (based in Europe or the UK) to join our growing team and specialise in the fintech space.

We are looking for an experienced Senior Service Designer to join a Consultancy on NHS digital transformation programme. Proven Senior Service Designer experience on large-scale NHS digital programmes — NHS experience is essenti.

You’ll work closely with content, digital PR and paid media teams to deliver integrated search strategies across a mix of sectors. We’re working with a growing UK digital agency looking to hire an experienced SEO Senior Manager to lead strategy across a varied portfolio of clients.

Up to £100,000 Base | £260,000+ OTE (Uncapped) | Hybrid / Remote UK.I’m currently partnering with a high-growth cybersecurity services provider that is looking to hire an experienced.My client is a growing cybersecurity and managed services provider delivering enterprise security, cloud, infrast

We are seeking an experienced French-speaking Paid Media Manager to join our international digital marketing team. Stay up to date with digital marketing trends and platform updates.

You'll be responsible for managing and growing the social media presence and digital marketing activity of multiple Lost Road clients - businesses across different industries who trust us to tell their story online. Develop and own the digital marketing strategy for each client, tailored to their se

Strong understanding of modern search, including technical SEO, content strategy, digital PR, and LLM visibility. Quirky Digital is an ambitious SEO agency built around high standards, strong thinking, and a genuine passion for doing great work. We are looking for an experienced and commercially min

Infrastructure / DevOps Engineer (Contract).Remote (UK time zones preferred).A fast-growing technology company are looking for an Infrastructure / DevOps Engineer to join their small but highly impactful infrastructure team on a long-term contract basis.You’ll work closely with an experienced Head

Senior) PR Account Manager, up to £40k, Hybrid working (3 days in the office), Warwickshire.A well-established independent creative agency known for delivering standout work across both consumer and B2B brands.The agency partners with a mix of high-profile clients, combining strategic thinking with

Experience supporting paid search or integrated digital campaigns. SEO Manager — Independent Digital Agency. Manage off-page SEO initiatives including digital PR, outreach, and backlink profile improvement.

Managing and optimizing campaigns across Meta Ads, Google Ads, TikTok, and other digital platforms.

Experience designing complex digital products, platforms or workflows. We’re partnering with an established and highly innovative technology business undergoing a major evolution in how digital products are designed, built and delivered. Operating within a complex B2B and B2B2C environment, the co

We’re working with a rapidly scaling fintech SaaS business that is continuing to grow aggressively across the enterprise market following significant investment and consistent year-on-year growth.They’re looking to hire multiple Enterprise Account Executives into a fully remote team focused on w

We’re working with a highly regarded, independent.Account Manager to join their growing team.This is a confidential hire for a business that prides itself on doing things differently; fast-moving, collaborative, and focused on delivering meaningful, impactful work rather than ticking boxes.If you�

A growing iGaming studio is seeking a Digital Project Manager to join its expanding team. The company specialises in innovative digital casino and arcade-style gaming experiences, combining creativity, player psychology, and data-driven design to deliver engaging products in a highly competitive mar

Have you got a proven track record in managing and growing key digital customer accounts while driving profitable sales growth?. Comfortable using digital tools and reporting platforms. Use Excel and digital tools to analyse sales, trends, costs and customer behaviour.

We are seeking a Senior User Researcher for a high-profile Consultancy on a NHS digital transformation programme. Proven Senior User Researcher experience on complex NHS digital programmes — NHS experience is essenti.