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An exceptional opportunity to shape adviser performance, elevate quality, and play a pivotal role in a growing financial services business. If you’re passionate about developing people, strengthening compliance standards and influencing culture, this role places you at the centre of it all. About the Company Our client is a long‑established, highly respected Mortgage Brokerage based in Southampton. The company have a strong national presence, a reputation for outstanding customer outcomes and a culture built on integrity and continuous improvement, they are committed to developing their people and delivering best‑in‑class advice across the market. About the Role As the Training & Competence Monitoring Supervisor, you will play a crucial role in driving mortgage adviser development, ensuring adherence to regulatory standards, and strengthening the company’s Training & Competence framework. Working at the heart of the compliance and performance function, you will influence adviser capability, support business objectives, and ensure that every customer receives suitable, high‑quality advice. Key Responsibilities In this role, you will: • Maintain, embed and oversee all requirements within the company’s Training & Competence scheme., • Conduct adviser observations across all product areas, identifying developmental needs, • Lead regular 1:1s with advisers to review performance, KPIs and risks to drive improved customer outcomes., • Create, implement and manage adviser development plans, • Provide ongoing coaching to enhance advice quality and strengthen adviser capability., • Facilitate and deliver induction training aligned to the T&C scheme., • Build strong cross‑departmental relationships to support an effective end‑to‑end customer journey., • Ensure accurate, timely T&C record keeping and support first‑line defence activities., • Respond appropriately to complaints in line with company policy., • Promote and uphold high standards of conduct, customer focus and compliance across all activities. Skills & Experience • Minimum 2 years’ experience within a Regulated Mortgage environment, • At least 1 year in a Mortgage Training & Competence, coaching, supervisory or quality assurance role., • Strong understanding of FCA regulation and the UK regulatory environment., • Effective communicator with strong relationship‑building skills., • Highly organised, detail‑focused and able to work to challenging deadlines., • Confident in providing constructive challenge and working both independently and collaboratively., • CeMAP or equivalent qualification & a formal compliance qualification (Desirable) Package • Salary up to £43k, • Remote work, • Career development opportunities within a respected, growing organisation. Why Apply? If you want a role where your expertise directly shapes adviser quality, customer outcomes, and the success of the business, this position offers real influence and long‑term career progression. You’ll join a forward‑thinking organisation that values continuous improvement, invests in its people, and empowers you to make a genuine impact.

Our Client is seeking a temporary Governance Business Partner to support the Governance and Risk Manager in helping to maintain a strong governance environment by taking responsibility for audit requirements, supporting governance policy development and maintaining key registers and legal / regulatory return processes.\n\nThis is achieved by being proactive in forecasting and responding to new legislative and regulatory requirements, ensuring that the Senior Management Team, Executive and Board are kept up to date and relevant processes are updated and continuously improved to drive compliance.\n\nWorking collaboratively with the Governance & Risk Manager to ensure compliance, completion and submission of annual returns to Companies House for dormant companies and to FCA. This includes maintaining registers for Declaration of Interest, Gifts and Hospitality Payments and Benefits.\n\nEffectively support with fraud & bribery investigations reported to the Governance team, working with Assurance services to make recommendations to the Head of Governance and Risk, and Audit Committee.\n\nBe primary contact for collation of whistleblowing complaints, determining appropriate escalation routes through the business and establishing appropriate investigative teams as appropriate. Prepare annual report for Audit Committee identifying instances and themes of whistleblowing reports made during the year.\n\nYou’ll maintain a customer focused service and develop very strong links with stakeholders at all levels to maximise the collaboration of this role, ensure good governance and effectively support board, committee and management meetings.\n\nTechnical qualifications, experience and knowledge\n\n•Knowledge and experience of GDPR legislation and commerical law.\n\n•Awareness of the principles of effective governance, risk mitigation and risk management and experience of applying this understanding pragmatically in support of boards and committees.\n\n•Relevant board and/or company secretarial support experience.\n\nWorking with Blu tech you will receive weekly pay, accrue paid annual leave, be provided access to free update training where appropriate, with certificates provided, and be given a named consultant as your main point of contact.\n\nBlu tech Consulting Ltd is an Equal Opportunity Employment Agency. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

About the company Our Mission Alecto’s mission is to make legal services accessible to everyone on the planet. We believe the quality of service in the legal profession is woefully inadequate. It delivers bad value for money, frustrates the people it exists to serve, and lacks basic accountability. The societal impact of making legal services accessible, understandable, and affordable to every person will be enormous. We aim to be the business that makes this happen. The Founder Alecto was founded in autumn 2025 by Will Rice. Will previously founded Gen H, an FCA-regulated fintech that has become one of the UK’s leading mortgage lenders for first-time buyers. At Gen H, Will raised £50 million in equity from leading venture investors and over £5 billion in asset financing. Prior to Gen H, Will lived in Moscow and ran a hedge fund. He has a starred first-class degree from Cambridge University, where he studied Russian and Arabic. Who Thrives Here We’d love to talk to you if you’re: Relentless: You're never satisfied with good enough. You push yourself to improve constantly. You measure your progress. Uncompromising: You have incredibly high standards. You sweat the details. You take pride in your work even when no one's watching. You speak up when standards slip. Accountable: You own outcomes. You fix problems rather than waiting for someone else to. You want to be measured on your impact. Humble: Low ego. Self-critical. Open to feedback. You change your mind with new information. You give honest feedback directly and kindly. Optimistic: You approach problems as solvable. You find opportunity in crisis. You energise the people around you. What to Expect • Real impact: Improve the way people navigate some of life’s most important moments., • Ownership: You'll have real responsibility from day one., • High standards: We don't compromise on quality., • Fast pace: We move quickly and expect you to keep up., • Quantitative assessment: Your performance will be assessed on transparent criteria., • Direct feedback: You'll get honest feedback regularly. You'll give it too., • Hard problems: Nothing about building this is easy. That's what makes it fun., • Greater financial reward: We pay more because we expect more. How you’ll contribute We're looking for Staff or Senior Product Engineers to join our engineering team. We're a small team of generalists with deep experience in startups and a passion for craft. We move fast, ship often, and hold ourselves to a high bar. From day one, you’ll help shape the product’s direction and ship features to production within your first week. Requirements will be fuzzy - you’ll talk to users, form hypotheses, and iterate quickly to define what to build. You may be a good fit if you • Have worked at early-stage startups and driven product direction, • Think in terms of user problems, not just technical solutions, • Have scaled TypeScript projects, • Enjoy refining and customizing your AI workflow into the early hours, • Building AI agents or LLM-powered systems that go beyond simple prompting. Who thrives here We'd love to talk to you if you're relentless about self-improvement and hold yourself to incredibly high standards, sweating the details others overlook. You see problems as solvable and find opportunity in challenges, energising the people around you in the process. You own outcomes, fixing problems rather than waiting for someone else to, and want to be measured on your impact. You're low ego and self-critical, open to feedback, and give honest feedback directly and kindly. We're building with • A TypeScript monorepo, React, tRPC and Tailwind, • Inngest for background jobs and event-driven workflows, • Deployed on Google Cloud Platform with Postgres What we offer • £100,000 - £150,000 depending on experience, • Meaningful early-stage equity - you'll be an owner, not just an employee, • 5% employer pension contributions, • Comprehensive private medical cover including dental and optical, • 25 days holiday plus bank holidays, • Your choice in AI toolingThis role is based in Shoreditch, London and reports directly to the founder.

At The University of Law, we are passionate about making a difference through education and access to justice. Our Pro Bono Service provides vital legal support to individuals and communities while offering our students invaluable opportunities to develop their legal and professional skills. We are seeking a Pro Bono Co‑ordinator to join the Newcastle team on a part‑time basis (28 hours per week 0.6 FTE) to lead the design and delivery of an engaging, innovative pro bono programme that meets the diverse needs of our student community. This is a unique opportunity for a qualified solicitor with a passion for clinical legal education and widening access to justice. The successful candidate will take ownership of creating, managing, and evaluating the Newcastle Pro Bono programme while also contributing to schemes delivered nationally, ensuring that students can meaningfully engage with real‑world legal work. You will work collaboratively with colleagues across campuses, external partners, and professional bodies to ensure compliance, share best practice, and develop new initiatives. As a Supervising Solicitor, you will oversee student legal work, ensuring high professional standards, client care and full regulatory compliance. The role is a hybrid working role, offering flexibility to the post holder and the opportunity to make a genuine impact on the learning experience of our law students. • Design and deliver a comprehensive pro bono programme accessible to all students., • Supervise students undertaking pro bono legal work, providing feedback, training and support to develop their legal and professional skills., • Ensure compliance with SRA and FCA regulations, GDPR, and the University’s internal quality standards., • Build and maintain relationships with external partners including law firms, chambers, courts, in‑house legal teams and third‑sector organisations., • Monitor and evaluate programme performance through student feedback, data analysis and regular reporting., • Promote pro bono activity across the University community and within the wider profession., • Collaborate with colleagues in the Employability Service to deliver national initiatives, workshops and events., • Contribute to the University’s strategic aims by providing an exceptional experience for students and external stakeholders., • Qualified solicitor (eligible to practise, with indemnity insurance provided by the University)., • Minimum of 3 years’ post‑qualification experience., • Proven ability to design and deliver effective pro bono or legal education programmes., • Strong understanding of applied legal research and supervision., • Excellent communication, organisation and IT skills (including Microsoft Office and Teams)., • Ability to work autonomously, meet deadlines and manage multiple priorities., • Commitment to the values of access to justice and student development., • Experience of teaching or mentoring would be desirable but not essential. On top of a starting salary of £45,100 (pro‑rated for part‑time £27,060) we provide a generous annual leave entitlement of 30 days and there’s a rewards package that includes: • Private Medical Scheme and Life Assurance, • Contributory Pension Scheme, • Training and Qualifications (including Course Sponsorship/Fee Discount), • Season Ticket Loans and Student Discounts Check out our Benefits and Wellbeing Brochure. At The University of Law, you will work alongside other like‑minded professionals who are passionate about driving innovation in higher education and delivering successful outcomes for our students. We are committed to ensuring our workforce is reflective of our diverse student population. We actively seek to increase representation across all backgrounds and identities, and we provide support and adjustments throughout the recruitment process. For more information, please contact talentacquisition@law.ac.uk. Please note: For this opportunity, you must be able to prove you have the right to work in the UK – if in doubt please visit the following link: Employers’ right to work checklist – GOV.UK (www.gov.uk). Please note we are not a licensed sponsor. Some posts within the University are subject to a DBS check – you will be notified of this during the application process. #J-18808-Ljbffr

Newcastle upon Tyne, England, United Kingdom We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. Type: Permanent – Full Time Hours: (40 hours per week) Monday to Saturday 8am to 6pm Salary: Basic £22,000.00, OTE £30,000.00, Minimum earnings of £26,510.00 (40 hours per week) Are you a customer‑focused communicator with a passion for delivering high‑quality service? Our Customer Contact Centre is growing, and we're looking for motivated Customer Advisors to become part of our centre of excellence. This is your chance to play a key role in shaping the future of customer engagement at Lookers – driving bookings, delivering exceptional service, and supporting key sales and aftersales activity. As a Customer Advisor, you’ll be at the front line of interaction with our customers – handling calls, emails, live chats, and digital enquiries. You’ll use technology and your product knowledge to turn opportunities into bookings and ensure every interaction reflects our brand values and high standards. • Booking essential maintenance efficiently and accurately via outbound calls, • Promote and sell service plans to retain customers, • Provide consistent and professional responses to all enquiry types, • Maintain a friendly, engaging, and helpful tone across all channels, • Ensure customer service aligns with Lookers and manufacturer standards, • Meet or exceed performance expectations across outbound activity, • Maintain high‑quality notes, recall checks, and accurate data entry, • Act as an extension of the dealership team – both sales and aftersales, • Support lead generation for new/used vehicle sales, • Use Lookers systems and CRM platforms efficiently, • Keep up to date with brand, product, and system training, • Ensure GDPR compliance and data accuracy in all interactions, • Build supportive relationships with colleagues and dealership teams, • Take ownership of problems and follow them through to resolution, • Champion a positive, collaborative, and customer‑focused culture, • Complete all mandatory Lookers and manufacturer training, • Stay updated on changes in product offerings, FCA guidelines, and legislation, • Continuously improve your communication, organisation, and sales skills, • Previous experience in a customer service, contact centre, or sales environment (preferred), • Strong communication skills – written and verbal, • Confident working with technology and CRM systems, • Target‑driven mindset with attention to detail, • Team player who enjoys helping others and learning new skills, • Flexibility to work on a rota including weekends and bank holidays, • Competitive salaries with structured pay scales and progression as you grow within the business, • Generous annual leave that increases with your length of service, • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave, • Access to Techscheme for discounted technology purchases with flexible payments, • Eyecare vouchers to help cover vision care needs, • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing, • Dental insurance for everyday dental care and unexpected treatments, • Optional critical illness cover for peace of mind during life's most challenging moments, • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app, • Free will writing services to help plan for the future, • Flexible life assurance options and partner life assurance for added protection, • Discounted gym memberships to support an active lifestyle, • Travel insurance to help you explore with confidence, • Access to home and technology vouchers, • bYond card and a wide range of exclusive retail and lifestyle discounts Lookers is an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6‑month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data, including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. #J-18808-Ljbffr

Equity Bee Mak Fashion is a growing fashion brand focused on delivering stylish, high-quality clothing that blends contemporary trends with cultural expression. Our collections are custom designed. We are looking for a dynamic and self‑motivated Account Director to join our Client Services team. The Account Director will drive client quality and continuous improvement, expanding existing client relationships. The role involves clear communication between clients and Operations, governance communications, and weekly, monthly, and quarterly business reviews. • Senior day‑to‑day client contact., • Financial forecasting., • Input top‑line sales and direct costs into contribution reporting., • Track budget versus actual, monthly GM tracking., • Develop action plans when GM falls below target., • Identify farming & growth opportunities and pass them to the VP Client Services., • Ensure clear communication between client and internal stakeholders., • Manage contractual commitments and deliverables, contract change notes/variations., • Ensure strong governance and audit trail of decisions., • Drive continuous improvement agenda in partnership with TP Digital colleagues., • Oversee production and accuracy of MI., • Invoicing, accounts receivable, and aged debt management., • Work with Operations on tactical delivery and account running decisions., • Prepare weekly, monthly and quarterly review packs and business reviews., • Monthly / quarterly KSAT dipping checks., • Implement client account plans., • Change control., • Solid experience in client services from account management, operations, project management, or wider outsourcing., • Previous experience managing a client in this capacity., • Demonstrated value added to a client’s business (client centricity)., • Understanding of metrics used and pricing structure in operation within the contact centre environment., • Experience of financial forecasting and invoicing., • Solid understanding of how Account Management influences business objectives., • Proactive and positive partnership with operations and client priorities., • Excellent professional interpersonal skills, rapport building, influence and negotiation., • High numeracy and literacy., • Committed, enthusiastic, positive, resourceful and resilient. Join Northern Gas and Power, a subsidiary of Global Procurement Group, an international energy procurement specialist. We guide businesses from SMEs to global organisations in purchasing their energy contracts. • Cold call potential clients and explain NGP’s services (B2B)., • Challenge and improve customer procurement strategies., • Collaborate with closers on tenders and supplier negotiations., • Build and manage client relationships and accounts., • Monitor pipelines for renewal or new opportunities., • Proven sales experience in a B2B environment., • At least 6 months of B2B sales experience., • Experience working in the energy sector (not essential)., • Excellent telephone manner and communication skills., • Ability to work under pressure and achieve targets., • Self‑motivated with a drive and passion for success., • Competitive salary plus uncapped commission., • Real living wage recognition., • Additional time off in December., • Company getaways and retreats abroad., • Discounts on dining at selected restaurants., • Cinema society membership., • Company health plan with Simplyhealth., • Festival and event tickets (Silverstone, Wimbledon, etc.). Moss is a men’swear brand that styles individuals for moments that matter. As a Brand Ambassador you will interact with customers across the store, promoting outstanding customer service, and supporting overall store performance. • Deliver an exceptional customer experience, greeting and offering bespoke advice., • Maximise sales and service goals through high productivity., • Maintain strong product knowledge across all services., • Use customer feedback to improve store performance., • Assist with stockroom and back area housekeeping, including deliveries and cash control procedures., • Follow the appointment process on the appointed platform., • Basic product and POS system knowledge., • Outstanding communication abilities., • Resilience and efficient time management., • Consistent embodiment of Moss core values., • Employee discount: 70% across all stores., • Team reward pay scheme: up to 15% of gross monthly salary., • Refer a friend bonus for managers., • Season ticket loan., • Cycle to work scheme., • Discounted gym membership., • Life insurance., • On‑going development and learning platform., • Employee hub for benefits and wellbeing., • New baby gift for milestones. Lead a team at Hyundai Gateshead, driving sales performance and customer service excellence in a high‑pressure environment. • Drive team motivation and coaching to meet targets., • Maintain high customer service standards and CSI scores., • Implement compliance and manufacturer standards., • Ensure financial advice meets FCA regulations., • Present the dealership in a professional manner., • Inspirational leadership skills., • Strong sales background in automotive., • Exceptional communication and negotiation skills., • Passion for superior customer service., • Collaborative working with telesales and retention teams., • Commitment to ethical conduct., • 33 days annual leave including bank holidays., • Birthday day off., • Family leave policies., • Salary sacrifice scheme for new car., • Paid day to volunteer., • Recognition for long service., • Negotiated training and career growth., • Cycle to work scheme., • High street discounts., • Referral rewards scheme. Earn an hourly rate of £12.75, with uncapped discretionary bonus. Work within a small friendly team and receive full training. • Provide in‑store experience and sell fitness equipment., • Achieve sales targets and recommend products., • Upsell and cross‑sell across the sales process., • Work within the roster schedule., • Hourly pay with monthly bonus potential., • Paid lunch break., • Work on bank holidays., • 21 days paid holiday pro‑rata for part‑time., • Personal use of in‑store equipment after hours., • Generous staff discount after probation., • Full product training and induction., • Free parking. Pin Point Health & Social Care is building trusted partnerships across the UK healthcare sector. The Business Development Manager will drive new client growth and expand our recruitment presence. • Identify, target, and win new clients in healthcare and social care., • Own the full sales cycle from prospecting to closing deals., • Build strong long‑term relationships with NHS Trusts, care homes, private providers, and local authorities., • Collaborate with recruitment teams for smooth handover., • Attend industry events, networking opportunities, and client meetings., • Stay up to date with market trends., • Proven sales or business development experience, ideally in recruitment or healthcare., • Strong track record of lead generation and conversion., • Excellent communicator with negotiation and influencing skills., • Target‑driven and self‑motivated., • Relationship builder focused on client service., • Competitive base salary with uncapped commission., • Clear progression opportunities within a growing division., • Supportive, collaborative team culture., • Access to strong market presence and candidate network., • Company benefits: tech support, incentives, and recognition. We are an equal opportunities employer and welcome applications regardless of age, race, religion, disability, gender, sexual orientation, marital status, socio‑economic background, or veteran status. We will also consider qualified applicants with prior criminal convictions in accordance with the law. #J-18808-Ljbffr

As our Website and Digital Performance Manager, you’ll be accountable for shaping and delivering the digital roadmap, web strategy and performance across Newcastle Building Society, Manchester Building Society and Newcastle Financial Advisers. This role will play a pivotal part in shaping and delivering our digital strategy where you’ll own the end-to-end digital customer journey – from acquisition through to engagement and conversion – ensuring our websites deliver measurable commercial results and an outstanding member experience. You’ll lead digital journey design, website optimisation and funnel conversion across member and broker journeys, using data and insight to continuously improve performance. Working closely with marketing, product, IT and external partners, you’ll oversee customer journey improvements, web development, SEO and the adoption of new technologies, including AI. You’ll also be responsible for digital content and campaign delivery, ensuring all activity meets brand, legal and regulatory requirements, including Consumer Duty. With line management responsibility, you’ll build and motivate a high‑performing team while managing budgets, suppliers and agencies to deliver value, quality and efficiency. You’re an experienced digital leader with a strong blend of strategic thinking, technical expertise and commercial acumen. You can translate business and brand objectives into effective digital strategies that deliver clear return on investment and improved customer outcomes. You’ll bring: • Extensive experience at management level in digital marketing, web and performance‑led roles, • Strong technical knowledge across digital marketing channels, UX and journey design, SEO, Google Analytics, CMS platforms and conversion optimisation, • A highly analytical mindset, with the ability to turn insight and data into actionable improvements, • Proven success in driving digital acquisition, engagement and conversion, and improving website and SEO performance, • Experience working within a regulated or financial services environment, with a strong understanding of FCA, Consumer Duty and GDPR requirements, • Excellent stakeholder management skills, with a track record of influencing at all levels and delivering cross‑functional change, • Leadership capability, with the ability to build, develop and motivate teams to deliver against strategy If you’re passionate about creating customer‑centric digital experiences and want to play a key role in shaping the digital future of a purpose‑led financial organisation, we’d love to hear from you. Our purpose is clear: to offer accessible financial products, sound advice, and a brand experience that’s as trustworthy online as it is in person. You’ll be joining a team that values creativity, collaboration and real connection. Whether we’re supporting community causes, launching new campaigns, or refining our digital platforms, we’re united by a belief that purposeful content has the power to make mutual values feel meaningful to every audience. As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you. As well as receiving a competitive annual salary based on above‑market pay scales, our reward package includes: • Corporate bonus scheme (on target 5%, up to a maximum 10%), • Pension scheme (up to 9% employer contribution), • Annual performance related pay reviews, • Electric car salary sacrifice scheme, • Life assurance (4x salary) and income protection, • Access to our financial advisers, • Access to a range of high street and online discounts, • A 35‑hour weekly contract – We are happy to talk flexible working and welcome discussions, • 25 days’ annual leave + bank holidays (rises to 30 with length of service), • The option to buy and sell up to 5 days’ holiday, • Hybrid working (typically 3 days’ home based), • Above statutory family leave entitlement – 3 months full pay, 3 months half pay, regardless of gender or route to parenthood, • Access to a health cash plan through a Medicash scheme, • Access to an employee assistance programme, • Free onsite gym at our Cobalt head office and access to discounted gym’s, • Two paid volunteering days’ each year, • Cycle to work scheme Recognising there’s no one‑size‑fits‑all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible and, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you. You can contact your Recruiter for this vacancy at kate.wilkinson@newcastle.co.uk #J-18808-Ljbffr

Benefact Group plc seeks a Client Support Administrator to join Lycetts Financial Services in Newcastle upon Tyne. The role involves providing administrative support, liaising with clients and product providers, and maintaining accurate records. Candidates should have experience in the financial services sector, strong communication and organizational skills, and knowledge of FCA requirements. Benefits include a competitive salary, hybrid working options, and career development opportunities. #J-18808-Ljbffr

FATF) Ensure adherence to JMLSG guidance, sanctions regimes (OFAC, EU, HMT), and applicablelaws Act as primary liaison with regulators (FCA, PRA, NCA) Advise Senior Management on regulatory changes and business impact Lead horizon scanning and maintain the Compliance Risk Appetite Statement

Lycetts Financial Services, part of Benefact Group, is looking for a Client Support Administrator to join our Newcastle upon Tyne office. Sound knowledge of FCA requirements within a financial services role. Experience working in the financial services sector.

Zenith are looking to recruit a Financial Services Apprenticeship Trainer to deliver high‑quality teaching, learning and assessment for the Level 3 Financial Services Administrator (FSA) apprenticeship, providing both face‑to‑face and remote training. Manage a caseload of financial‑services learners and employers, ensuring timely achievement, regulatory compliance and progression. Support the organisation’s quality, audit and performance objectives. The role requires deep understanding of financial services administration, including regulatory frameworks, financial products, systems and processes, customer service excellence, and accurate data and record management as required by the apprenticeship standard. Role responsibilities and requirements: Teaching, Learning & Assessment Deliver engaging sessions covering all elements of the FSA standard, including: Financial services market structure Regulatory frameworks, ethics and principles of advice Financial products and their purpose Systems, processes and record‑keeping Customer service and communication expectations Deliver training 1‑to‑1, in groups, face‑to‑face and remotely, using varied delivery methods to suit learner needs. Develop personalised learning plans aligned to individual job roles (e.g., insurance admin, client services, operations support). Create schemes of learning, lesson plans and learning resources that meet awarding‑body and standard requirements. Set, assess and provide feedback on learner work, ensuring competence development across data processing, documentation, customer communications and compliance tasks. Ensure timely marking of learner work (weekly). Learner Progress & Quality Assurance Conduct regular progress reviews with apprentices and employers. Track, record and report on learner progress, predicted achievement and success rates. Complete monthly caseload reports and attend relevant meetings. Support the achievement of KPIs, including retention, timely completion and quality standards. Use initial assessment outcomes to inform delivery and support needs. Act on feedback from teaching observations, employers, learners and peers. Participate in internal quality assurance (IQA) activities and maintain high‑quality programme paperwork. Employer Engagement Liaise with employers to ensure training aligns with workplace systems, processes and regulatory expectations. Provide regular progress updates to employers and gather feedback to enhance the learning experience. Support the development of training programmes that meet employer requirements and add value. Compliance, Audit & Professional Standards Ensure all documentation meets internal and external audit requirements within timescales. Contribute to external audits from awarding organisations and funders. Maintain current knowledge of Ofsted, awarding‑body and industry expectations. Promote Safeguarding, Prevent, British Values, and Maths & English throughout delivery. Monitor and promote equality, diversity and inclusion. Demonstrate and promote the company values and team charter behaviours. Additional Responsibilities Deliver additional sessions or 1‑to‑1 support to maximise learner success. Contribute to the delivery of core skills and commercial training when required. Provide impartial advice and guidance to support learner progression. Maintain up‑to‑date knowledge of all apprenticeship and commercial training programmes. Provide exceptional customer service to learners and stakeholders. Work independently, managing workload and travel requirements effectively Experience & Skills Required Experience delivering apprenticeships, vocational qualifications or workplace training in financial services (insurance, banking, investments admin, mortgage admin, adviser support, client services, operations, etc.). Strong knowledge of FCA regulatory frameworks, treating customers fairly (TCF) and financial‑services operational processes. Excellent communication skills (written and verbal). Highly organised with strong administrative and IT skills. Confident using online learning systems, assessment platforms and e‑portfolio tools. Ability to differentiate teaching methods to suit different learning styles and abilities. Ability to work independently, meet targets and adapt to business needs. Motivational and supportive approach with a commitment to learner success. Full UK driving licence and access to a vehicle (business insurance required). Willingness to travel and work flexibly

You will be responsible for ensuring adherence to FCA requirements, leading the FCA licence application process, and overseeing a robust compliance and financial crime programme.

A solid understanding of core project controls principles, including scheduling, cost management/loading, earned value management, baseline management, critical path analysis, risk analysis, and integrated planning and resourcing.The ideal candidates would have experience using Primavera P6.We are l

A leading retailer with an enviable track record of success over the decades.Their home and furniture team is well established with a range of products customers rave about.You will be responsible for delivering the quality strategy for your category ensuring legal, safe and fit for purpose products

Power Pusher®, the trading name of Nu-Star Material Handling Ltd.UK and USA based company specializing in the design and manufacture of pedestrian electric tugs.These innovative machines are engineered for pushing, pulling, and maneuvering wheeled loads across various industrial sectors, providing

Emirates Engineering is currently seeking experienced Licensed Aircraft Engineers to join our team in Dubai.If you're looking for an exciting opportunity in a dynamic environment, this could be the perfect fit for you.As a Licensed Aircraft Engineer at Emirates Engineering, you will be responsible f

Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions.Act as hands-on engineering lead- shipping code, building integrations, and setting high quality standards.Build and lead a high-performing technical team across engineeri

Are you passionate about driving operational excellence and reducing reliability risks in a dynamic production environment? We’re looking for a.Production Engineering team and help shape the future of world-class asset management.As a Reliability Engineer, you’ll be at the heart of developing an

Associate Director - Building Performance.London, Manchester, Cardiff, or Birmingham.Strategic leadership role growing a new service line!.Are you an ambitious Associate Building Physics Engineer ready to take a leading technical and business development role in building physics?.We are working with

Business-to-business (B2B) arm of the Lavazza Group.As a brand, we have grown over the last 130 years from a small Italian artisan company to an industrial giant.Throughout our growth, we have remained family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, inno

Job Title: Mechanisms Engineer.Job Profile – Mechanisms Engineer.Our client is the world leader in the development of complex systems utilised in mission critical environments.Candidates will have the opportunity to work in an advanced manufacturing environment where pioneering new technologies to

West Midlands Office - Remote working.We’re working with a well-established multi-disciplinary consultancy who are hoping to add a Principal Mechanical Engineer with proven Building Services Design experience to join their growing team.With a West Midlands based office, this role enables you to ha

JD - K-Rise EasyProcess Developer.Netstratum is a global product development company specializing in custom software and enterprise IT services.With teams across ten global locations, we combine local insight with global expertise to deliver innovative, purpose-driven solutions.As a leader in teleco

Our client, who are a global manufacturing firm, are seeking a talented Controls Engineer to design, develop and deliver cutting-edge control systems for a wide range of equipment – from manufacturing and assembly machines to robot cells and beyond.Designing controls for state-of-the-art automatio

Mint Selection is partnered with one of the UK’s interconnectors, operating a 1 GW link between the UK and France.Our client is seeking an Engineering Director to lead a multidisciplinary technical team, drive cross-functional performance, manage interfaces with stakeholders, and ensure the safe a

Role - Contract Administrator (Inside IR35).Client is looking for someone with 3-5 years experience working as a Contract Administrator ideally within an engineering environment (Substation, power station, cable, jointing etc).Responsible for supporting contract coordination activities, commercial g

An exciting opportunity has arisen for a Cheshire based Senior Electronics Test Engineer to join this leading provider of electronic design and assembly services.Based at their site in Cheshire they are seeking a Senior Electronics Test Engineer to be responsible for the development of new test proc

I love working in the court team because it places the emphasis on thorough assessment and robust social work analysis.The pastoral/management care is the best I have ever experienced and the opportunities to do real social work and make a real difference to children’s lives at such a crucial and

Senior Systems Security Engineer – Low-Level Software Analysis.Location: South East England / Fully Remote Considered.We’re supporting a specialist product engineering team developing advanced software analysis technology for complex compiled environments.This is a hands-on engineering role for

Work with a close team of passionate GPU architects with a relentless focus on efficiency.Understand industry trends and their impact on the GPU.Communicate with other stakeholders to gather new ideas and requirements for our GPUs.Be responsible for the investigation, specification and delivery of d

Competitive Salary + Pension/Healthcare.My client is a prominent and forward-thinking energy infrastructure provider in the United Kingdom, specializing in the design, delivery, and long-term operation of large-scale decentralized low-carbon utility networks.The company focuses heavily on urban dist

R Global Talent (#3RGT) partners with innovative technology-driven businesses across the UK, supporting permanent hiring for teams building next-generation products and digital solutions.We are recruiting a Software Developer for a permanent role within a UK-based professional services organisation.

Mission Critical Infrastructure | Data Centres | Smart Buildings.Up to £95,000 + Excellent Benefits.The AI infrastructure market is accelerating fast, and one of the most technically respected engineering businesses in the critical infrastructure space is looking to appoint a Principal Controls Eng

Head of Services – Community & Independent Living Services.Home-based with travel to London and service areas (London, Kent, Surrey, Essex and Berkshire).This position does not offer sponsorship.We are unable to accept applications from individuals who require a visa to work in the UK.We are recru

Civil Engineer – Fully Remote | Outside IR35 🚨.I’m currently working with a consultancy looking to bring on a Civil Engineer on a fully remote contract basis.They’re ideally looking for someone with strong highways and drainage design experience across residential and commercial development

The Data Centre Manager (DCM) is a senior onsite leadership role, responsible for the overall performance, safety, and operational excellence of 2 Data Centre’s in the Newcastle upon Tyne region.This role oversees people management, facility operations, compliance, budgeting, and third‑party act

We are currently seeking to recruit an outstanding Electronics Technician with a proven passion for product development as part of our growing, dynamic technical team.You will get the chance to work alongside other talented individuals on a diverse range of exciting and challenging projects, from we

Senior AI Engineer (NLP / LLMs) – remote (UK based).A high-growth SaaS company is hiring a Senior AI Engineer to help build intelligent, mission-critical systems used in highly regulated environments.The platform applies machine learning and large language models across complex, end-to-end data wo

Senior Electrical Design Engineer - Data Centre Project - 6 month contract with likely extensions.My client within the Data Centre industry are looking for a Senior Electrical Design Engineer to work on their current Data Centre projects, on a fully remote basis.Senior Electrical Design Engineer.All

Lead Machine Learning Engineer.UK - remote, 35 hour work week.FTC (strong view to go permanent).A professional services firm is looking for a Lead Machine Learning Engineer to join its growing data and AI team.This is a key role focused on building and leading ML engineering capability, delivering s

Our client, a leading organisation within the oil & gas sector is seeking an experienced HSSE Manager to lead safety, environmental and regulatory performance across the UK & Ireland.Operating across a network of high-hazard terminal sites, this role offers the opportunity to influence safety strate

You will be joining a well-established, values-led organisation providing specialist support services to individuals affected by domestic abuse.With a strong presence across the Black Country, the organisation delivers trauma-informed, person-centred support to empower survivors, promote safety, and

We’re a revenue-generating startup with strong product-market fit, and we’re growing fast.Join us now and you’ll work on impactful features that directly shape our platform and make a real difference to our customers.Design, build, and ship reliable backend services and APIs in Python (Flask)

Sales Engineer — Data Center Infrastructure.Company: Confidential Infrastructure & AI Deployment Firm.Reports To: Chief Operating Officer (COO).Employment Type: Full-Time, Remote.Compensation: Competitive, based on experience.The Sales Engineer serves as the technical lead across complex data cent

Own and advance the design enablement infrastructure that underpins fabrication capability.This is a senior technical role sitting at the intersection of process engineering, MMIC design, and PDK tooling, responsible for the quality and integrity of Process Design Kits, mask artwork, and the design-

Commercial Electrician – Solar PV.Salary starting from £40,000 to £45,000 (dependant on experience) + vehicle (can be used in own time within reason), industry training, holidays and 4-day weeks from spring to end of summer depending on project requirements.Work is nationwide so travel and stayi

Maintenance Engineer – Food Manufacturing.My clients are seeking an experienced.The successful candidate will be responsible for overseeing the operation, maintenance, and troubleshooting of production and packaging lines, including key machinery such as.The ideal candidate will have hands-on expe

Remote WCA Assessors Wanted Full-Time & Part-Time up to £48K+ Negotiable.Are you an experienced and approved WCA assessor looking for greater flexibility and work-life balance? Join a forward-thinking team that values your expertise and supports your professional growth — all from the comfort of