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  • Cafe Manager
    Cafe Manager
    2 months ago
    £15–£16.5 hourly
    Full-time
    London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Baker
    Baker
    2 months ago
    Part-time
    London

    Part-Time Baker (Flexible Hours) We are looking for a talented and passionate Part-Time Baker to join our team. We’re flexible with hours and welcome applicants who are looking for part-time work — including parents returning to the workforce — but we’re seeking someone highly skilled, detail-oriented, and up to date with modern baking trends. This role is ideal for someone who not only loves baking but also understands the full journey of a product — from concept and production to packaging and display — especially within a growing, high-volume environment. You will be responsible for producing high-quality bakery items from scratch, including croissants, doughnuts, brioche, buns, and other specialty products. Beyond baking, we’re looking for someone who can plan production efficiently, maintain consistency at scale, and ensure our products look as exceptional as they taste. Key Responsibilities Prepare a wide range of bakery items from scratch, including laminated pastries (croissants, pain au chocolat), doughnuts (fried, filled, and decorated), brioche, buns, and seasonal specialties. Mix, knead, proof, laminate, shape, fry, and bake using traditional and modern techniques. Plan and manage production from start to finish, ensuring smooth workflow for small and larger batch (mass) production. Ensure products are consistently high-quality in taste, texture, and presentation. Oversee product planning including packaging and display to maintain strong visual appeal and freshness. Stay current with baking trends, flavours, and presentation styles, contributing ideas for new and seasonal products. Accurately follow and scale recipes for consistent results. Maintain high standards of food safety, hygiene, and organisation. Monitor stock levels and assist with ingredient ordering as needed. Work efficiently to meet daily production schedules. What We’re Looking For Proven experience producing croissants, doughnuts, and enriched doughs from scratch. Strong understanding of fermentation, lamination, dough development, and frying techniques. A great eye for detail — especially in finishing, decorating, packaging, and display. Awareness of current bakery trends and the ability to adapt products accordingly. Ability to manage time effectively in a production environment. Understanding of food safety, hygiene, and allergen handling. A positive team player with good communication skills. Formal baking qualification is a bonus, but hands-on experience is highly valued.

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