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Location: Crawley Salary: To be advised Hours: Full-time, 40 hours per week Contract Type: Permanent About Us: Southern Counties Caring is a Care Agency established to provide person-centred domiciliary care to different people with different care needs in their own homes. We are committed to delivering exceptional standards of care and promoting independence, dignity, and wellbeing for every individual we support. The Role: We are seeking an experienced and passionate Nominated Individual with complex experience to lead our service with vision, professionalism, and compassion. You will be responsible for the day-to-day management of the service, ensuring compliance with CQC regulations, overseeing staff performance and training, and maintaining the highest standards of care. Key Responsibilities: · Ensure the delivery of safe, effective, and person-centred care in line with CQC standards and regulations · Provide strong leadership, support, and development opportunities to the care team. · Manage budgets, resources, and administrative systems efficiently · Maintain positive relationships with residents/service users, families, professionals, and stakeholders · Lead on quality assurance, audits, and continuous improvement · Ensure all care plans, risk assessments, and documentation are up to date and reflect individual needs Essential Requirements: Nominated Individual experience or strong leadership experience within a care setting · Level 5 Diploma in Leadership for Health and Social Care (or working towards it) · Excellent knowledge of CQC regulations and standards Strong leadership, communication, and organisational skills · Compassionate, reliable, and committed to quality care delivery · Hands -on · On-Call Desirable: · Experience managing dementia care, supported living, domiciliary care, children and complex care · Good IT skills and familiarity with digital care systems What We Offer: · Competitive salary and benefits package · Supportive working environment · Ongoing training and professional development opportunities Career progression pathways · Company pension and employee wellness programs · 28 days holiday