Head of customer experience jobs in Redcar - Page 4Create job alerts

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Experience working in or alongside CRM-led businesses (HubSpot strongly preferred; Salesforce, Dynamics, Pipedrive or similar also relevant).

Head of Treasury & Structured Finance - SALARY: Up to £102k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the ne

Head of Colleague Experience - Leeds/HybridDo you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cross-charity programmes that modernise workplace experience, strengthen engagement and embed inclusive practices? Are you driven b

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Head of Client Experience Delivery - Leeds/HybridReady for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating journeys that give people a better, clearer and more supportive experience when it matters most? Do you w

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. The role involves leading a high-performing team to ensure maximum customer value and satisfaction while implementing data-driven strategies for retention and expansion. Candidates should have over 6 years in Custo

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

The ideal candidate will have proven experience in customer experience functions, excellent leadership skills, and a data-driven mindset. A leading design company based in Greater London is seeking an experienced Head of Consumer Care to shape and lead a consumer-centric function. This role is respo

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Lead and manage the planning, preparation, and implementation of the college strategy around Student Experience, including all aspects of enrichment, the tutorial programme, attendance monitoring, student leadership, student voice, and social action. Manage a team of Student Experience Officers and

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. Passion for delivering outstanding customer experience in a fast-paced, purpose-led environm

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

We’re looking for a proactive, strategic and people-centred Head of Enterprise and Visitor Experience (HOEVE) to shape the theatre’s public-facing experience, ensuring that all visitors, from families and schools to artists and colleagues, feel welcome, safe, and valued. You will bring professio

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

We are looking for an experienced and flexible Head of Patient Experience to support our Director of Patient Safety & Quality Improvement. To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Hea

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics - Financial Services.

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Reporting directly to the Director of Customer Excellence and working closely with NGED’s President’s office and Operational Directors, you’ll be the voice and leader of Customer Experience for the entire NGED business. We’re offering an exceptional opportunity for a dynamic Head of Customer

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

The ideal candidate should have significant experience in the regulatory landscape, excellent communication skills, and a proven ability to influence senior stakeholders. Responsibilities include assessing compliance risks and ensuring the implementation of compliance policies. This role offers a ch

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A well-established UK business is seeking a Head of Business Intelligence to lead a new BI team and drive the modernization of its tech stack. Ideal candidates will have experience leading a BI function with a strong customer focus and exposure to SaaS platforms. In this hands-on role, you'll overse

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

The Head of Complaints & Patient Experience holds strategic and operational accountability for the organisation's complaints management, non-clinical incident oversight, and patient experience insight. Lead, manage and professionally supervise Governance Officers, including workload allocation, perf

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

The role requires a high-profile leader with experience in stadium settings, strong financial and operational skills, and a passion for guest experience. The ideal candidate will thrive in a dynamic environment, deliver memorable experiences, and lead a diverse team. Competitive salary and benefits

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

As Head of Retail & Customer Insights, you will be at the forefront of change, redefining how customer and retail insight is generated, scaled, and used across the organisation. Zachary Daniels is proud to be partnering with a major consumer brand to appoint a Head of Retail & Customer Insights - a

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Guaranteed Tenants Ltd is looking for a Head of Existing Customer Analytics to lead a high-impact team delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with its customer base. Head of Existing Customer Analytics - Financial Servi

We’re looking for a Head of Marketing Activation to lead how NEOM Wellbeing shows upacross; Retail partners (online and offline), PR and Advocacy and in real-life customer experiences. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare cover

HM Revenue and Customs (HMRC) is one of the UK’s largest and most recognised organisations, impacting the lives of almost every member of society and central to the business of government and public services. The Head of Business Partnering engages a wide range of stakeholders across CCG and HMRC

The Head of Customer will lead the strategy, performance, and long‑term success of our customer facing teams across InPost Newstrade. Throughout our process, you will get the opportunity to meet a cross‑section of our friendly team members to get a sense of our culture, and a good understanding

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. In this senio

This role demands a unique fusion of retail leadership and a passion for music, ensuring that stores deliver engaging customer experiences aligned with the brand's vision. A leading music retail company is seeking a strategic Head of Retail to oversee their retail strategy and execution across vario

A leading wellness company in the United Kingdom is seeking a Head of Digital Product to lead their global product strategy. The company offers a range of benefits including comprehensive health insurance, pension contributions, and discounts on wellness services. In this role, you will develop and

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Strong leadership skills with experience owning commercial outcomes like retention and Net Revenue Retention (NRR). Lead and scale the entire Customer Success function, transforming it into a growth

A leading healthy recipe box service in London seeks a Head of Product to define and drive the product strategy. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision. This role offers a competitive package, hybrid wor

Compliance professional with comprehensive experience in the industry and of the regulatory environment. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Experi

We are looking for an experienced and flexible Head of Patient Experience to support our Director of Patient Safety & Quality Improvement. To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Hea

A leading health and fitness company is seeking a Head of Digital Design to lead their design function. This role requires extensive experience in leading design for consumer digital products and the ability to own the strategy and direction for the design system. The successful candidate will work

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. The role involves driving retention and expansion, mentoring a high-per