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Job Title: Head of HR Operations Contract: Permanent Location: London/Midlands Reports to: Group HR Director Direct Reports: Payroll Managers, Benefits Lead, HR Analyst Salary: £90,000 - £130,000 About the Role We are seeking a strategic and hands-on Head of HR Operations to lead the delivery of payroll, reward, benefits, HR systems, and operational HR services across a national, multi-entity organisation. This is a pivotal role within the central HR function, responsible for ensuring core HR services are legally compliant, efficient, data-led, and aligned with long-term business goals. The successful candidate will work closely with senior HR leaders, Group functions, and operational teams to deliver a high-quality employee experience and help drive organisational transformation. This is an excellent opportunity for someone with a strong operational HR background who thrives in a fast-paced, evolving environment. Key Responsibilities:- HR Operations & Compliance • Lead payroll, reward, and benefits operations, ensuring consistent and compliant delivery across multiple sites., • Maintain up-to-date HR policies, procedures and systems aligned with current legislation, audit requirements, and best practice., • Own and develop the Group’s HRIS strategy, driving systems optimisation and data accuracy., • Ensure compliance with statutory obligations including year-end processes (P60s, P11Ds, PSA), and data protection (GDPR). Reward & Benefits • Provide strategic input on compensation and benefits planning, including benchmarking and reward design., • Oversee the implementation and management of employee benefits schemes and ensure effective communication to staff., • Support the Group HR Director in the delivery of reward transformation programmes. Team Leadership • Lead, coach and develop a high-performing HR Operations team., • Promote a customer-focused culture and a continuous improvement mindset., • Build strong working relationships across business units, offering expert operational support and guidance. Systems & Reporting • Manage HR data governance and reporting, including workforce analytics, KPI reporting and insight generation., • Collaborate with IT and external vendors to improve HR systems and streamline operational processes., • Ensure robust controls are in place for data accuracy and integrity. Stakeholder Engagement • Partner with senior HR and Finance stakeholders to align operational services with business objectives., • Work cross-functionally to deliver group-wide initiatives, including transformation and change programmes., • Manage external payroll and benefits providers, ensuring service quality and cost-effectiveness. Experience & Skills Required • Significant experience in a senior HR operations or reward role within a large, multi-site or complex organisation., • Expert knowledge of UK payroll legislation, benefits administration, and HR systems (e.g. iTrent, Kallidus)., • Proven ability to lead operational change and implement process improvements., • Strong analytical skills with experience using data to drive insight and decision-making., • Excellent communication, influencing and stakeholder management skills., • Highly organised, with strong project management and delivery focus., • Experience managing and negotiating with external suppliers and vendors. Qualifications • Degree in Human Resources, Business, or related field (preferred)., • CIPD or equivalent professional qualification (desirable)., • Familiarity with professional standards and frameworks in compensation, benefits, or payroll is advantageous. This organisation offers hybrid working of 3 days office 2 from home, office days will be split across both London and the Midlands so willingness to travel is required. Please quote 51757 when calling Theo Saunders at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

Social Media Manager - UK & I Cheapside, London Reports to: Head of Communications, UK&I About the Role We’re looking for a creative, data-driven Social Media Manager to join our dynamic UKI marketing team. This role is central to building brand awareness and engagement across LinkedIn and other key platforms, championing employee advocacy, and amplifying both UK-led campaigns and global content. You’ll be a key player in bringing our flagship campaigns - like the Hays Salary Guide - to life through compelling storytelling, innovative content formats, and strategic amplification. You’ll also represent the UKI region in our global social media competency group, collaborating with peers across our international network to share best practices and drive excellence. We’re looking for someone who is truly passionate about social media, eager to drive our activity forward, experiment with new approaches, and continuously learn and evolve in line with platform trends and audience behaviours. Key Responsibilities • Lead LinkedIn strategy for the UKI region, driving brand awareness, engagement, and follower growth., • Develop and execute content strategies across Facebook, Instagram, and other relevant platforms, ensuring channel-specific optimisation., • Champion employee advocacy, working closely with internal stakeholders to activate our people as brand ambassadors., • Collaborate with the UKI marketing team to bring campaigns to life through social-first content, including video, graphics, and copy., • Partner with the global social media team to amplify global content and ensure regional relevance., • Represent UKI in the global social media centre of excellence, contributing to shared learning and innovation., • Collaborate cross-functionally with internal communications, training, sales enablement, and other teams to align messaging and maximise impact., • Monitor and report on performance metrics, using insights to continuously optimise content and strategy., • Stay ahead of platform trends, algorithm changes, and emerging formats -especially in video and visual storytelling., • Work closely with senior business stakeholders, providing strategic guidance and acting as a trusted social media expert. Knowledge, Qualifications, and Experience: Essential: • Proven experience managing LinkedIn and other social platforms in a B2B environment., • Strong understanding of content strategy, copywriting, and visual storytelling., • Experience with video creation for social media and editing tools (e.g., Canva, Adobe Premiere, CapCut)., • Experience with graphic creation tools for social media (e.g. Canva, Illustrator, InDesign)., • Experience using social media management and monitoring platforms (e.g., Sprinklr, Hootsuite, Brandwatch, or similar)., • Analytical mindset with a passion for data, KPIs, and performance optimisation., • Excellent stakeholder management skills and the ability to influence at a senior level., • A genuine passion for social media and its role in modern marketing. Skills and Competencies • Exceptional verbal and written communication skills., • Collaborative and confident working cross-functionally with multiple teams – and independently., • Innovative, proactive, and always looking for new ways to elevate our brand., • Curious and open to trying new approaches, with a commitment to continuous learning and improvement., • High level of organisation and time management. In addition, Hays group offer: • Competitive compensation and reward package, • Stimulating and rewarding work at a time of significant organisational change., • An inclusive culture built on rewarding success and the opportunity to influence your future career path., • Flexible hybrid working patterns., • Broad range of employee wellbeing initiatives and benefits, • Community of internal support networks, • Paid volunteering day for all employees under our Working for Your Tomorrow Initiative Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it! At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Summary At M&S, we’re committed to creating a workplace where our colleagues feel valued, supported, and rewarded. We’re looking for a Pension & Benefits Manager to join our Reward team and help shape the future of our total reward offering. As the Pension & Benefits Lead, you’ll play a pivotal role in developing and delivering our reward strategy. You’ll work closely with the Head of Reward, People Partners, and third-party providers to ensure our offering is competitive, compliant, and colleague-focused. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household., • Competitive holiday entitlement with the potential to buy extra holiday days!, • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business., • A generous Defined Contribution Pension Scheme and Life Assurance., • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills., • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing., • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family., • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family., • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you’ll do Your key accountabilities will include: • Support the Head of Reward in designing and embedding the pensions and benefits strategy. Own and manage policies, ensuring effective delivery through internal teams and external suppliers. Lead the recognition and long service strategy across M&S., • Lead on pension and benefit projects, including annual reviews and renewals. Drive colleague engagement through campaigns, events, and clear communications., • Collaborate with the Pension Trustee team and support governance activities, including presenting to committees., • Provide expert guidance across the People function and identify opportunities for improvement. Ensuring compliance with all relevant legislation and maintaining up-to-date market insight., • Coach and develop a Benefits Consultant to support their growth and performance. Who you are Your skills and experience will include: • Proven experience in DC pensions and benefits within a complex organisation., • Strong stakeholder management and influencing skills., • Experience in policy ownership and third-party management., • DB pension and recognition programme experience., • Familiarity with HRIS systems (e.g., Oracle). Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Head of policy and communications Salary: Circa £65,000 per annum Contract: Full-time, Permanent Location: Hybrid – 1 day/week in London office We’re looking for a strategic and creative leader to take forward the UK Council for Psychotherapy’s (UKCP) voice in national policy, public discourse, and member engagement. As Head of policy and communications, you will lead our efforts to influence government, shape mental health agendas, and communicate the vital role of psychotherapy to the public and key stakeholders. This is a senior leadership role, reporting directly to the Chief executive officer and sitting on the Senior Management Team. You’ll lead a small, skilled team and oversee the development of integrated strategies across policy, advocacy, media, digital, and internal communications. You’ll also act as a trusted spokesperson, develop evidence-based positions on complex issues, and ensure our messaging reflects the expertise and diversity of our members. We're seeking someone who brings: • Proven experience in policy and/or communications at a senior level, • A strong understanding of public affairs, government relations and strategic advocacy, • Excellent media and digital communications skills, • The ability to translate complex ideas into clear, engaging messages, • A collaborative approach, with confidence managing internal teams and external relationships, • Experience in membership, professional or regulatory bodies is an advantage This is a unique opportunity to shape the public narrative around psychotherapy at a time when mental health has never been more important. You’ll help drive forward UKCP’s influence, visibility and impact in a fast-moving, high-profile environment. To apply: Send your CV (max 3 pages) and cover letter (max 2 pages) to Simone Loxton at Closing date: Wednesday 3 September UKCP is committed to equity, diversity and inclusion and welcomes applications from all backgrounds.

Our client, a City based Multi Asset fund manager is seeking a Senior Compliance Assurance & Monitoringv lead to take on a 12 month maternity cover. The business has a approx. AUM of over £15+ billion and employ's approximately 200 employees in the UK. The role is 70% BAU with 30% programme delivery. You will lead the Compliance Monitoring team of 2 direct reports and own the risk-based Compliance Monitoring Plan across the firms various entities, as well as offering the business your assitance in both Enterprise Risk tasks and the ideally the firm's ICARA submission - You will be availiable to start within the next 4 - 10 weeks (No later than 01.11.2025). You will be required to have evident current/past staff leadership skills please and experience from the buy side / investments & funds domain. Overview Operating within the second line of defence, the Compliance Monitoring Team provides independent assurance to the regulated Boards on the adequacy and effectiveness of systems and controls across the business through robust monitoring, thematic reviews, action tracking, reporting, and stakeholder engagement. The Head of Compliance Monitoring is responsible for managing the Compliance Monitoring Team, and overseeing the design, timely execution, and continuous improvement of the compliance monitoring framework. The role ensures that operations align with regulatory standards and internal policies, and that the firm is not exposed to undue risk. In addition, the Head of Compliance Monitoring will be involved with the organisation’s Enterprise Risk Management strategy, ensuring proactive identification, assessment, and mitigation of strategic, operational, financial, and regulatory risks. The role also includes general support to the Compliance Advisory team, and the Chief Legal & Compliance Officer, including effective cover for other areas within the Compliance team as required, reporting to, and membership of, relevant in-house committees, and engagement with the internal audit department and the internal audit plan. Compliance Monitoring Programme Design & Delivery Design and implement a risk-based compliance monitoring programme that aligns with evolving regulatory expectations, internal priorities and risk objectives, securing Board agreement to the plan. Lead the ongoing design, development and maintenance of the monitoring plan, procedures, methodologies and reporting templates so oversight remains consistent, effective and scalable. Continuously track regulatory change and emerging best practice, enhancing the framework so all parts of the firm are appropriately monitored—particularly during periods of change—and ensuring relevant rule changes are incorporated into the plan. Enterprise Risk Framework Oversight and Delivery Oversee the identification, assessment and mitigation of strategic, operational, financial and compliance risks across the firm, embedding risk awareness into business planning and decision-making. Maintain and evolve the corporate risk register and report key risk indicators to executive committees and regulated boards. Define and oversee risk appetite statements so risks are managed within agreed thresholds and business objectives. Work closely with Internal Audit, Legal and Operations to drive a unified approach to risk, and report metrics and trends to regulated boards and the Audit & Risk Committee to enable proactive governance. Team Leadership & Development Lead, coach and mentor a high-performing Compliance Monitoring team, fostering professional development, technical depth and a collaborative culture. Direct the timely delivery of the Compliance Monitoring Programme by overseeing planning and execution of thematic reviews and regular control testing, ensuring quality, consistency and regulatory alignment. Champion a culture of risk awareness, regulatory compliance and ethical conduct across the firm, and conduct regular formal and informal performance reviews, providing actionable feedback and development support. Stakeholder Engagement Work with business stakeholders to ensure monitoring findings are resolved and embedded within operational and strategic processes. Serve as a trusted adviser to senior leadership, offering expert guidance on compliance risks, internal controls and regulatory developments. Collaborate cross-functionally with Legal, Risk, Internal Audit and Operations to strengthen the control environment and promote a coordinated second-line governance model across the firm. Reporting & External Relations Produce high-quality reports for regulated Boards, the Audit & Risk Committee and other executive forums, translating compliance, risk and audit outcomes into clear, actionable insights and providing regular status updates on delivery of the monitoring plan and thematic work. Escalate delays or missed action deadlines to drive accountability and timely remediation. Engage with internal/external auditors, regulators and industry bodies as required, representing the firm with professionalism and subject-matter credibility. Support due diligence of outsourced providers (e.g., custodians, depositaries, transfer agents) and deliver meaningful reports and conclusions to senior management. Assist with Internal Audit information requests and track remedial actions to closure. General Support to the Chief Legal & Compliance Officer Conduct targeted research on new products, projects, business enhancements and regulatory developments, and lead day-to-day delivery of agreed projects to time and quality. Ensure alignment with team, departmental and business objectives, and provide general support to the Head of Compliance Advisory and the Chief Operating Officer as needed. Conduct and Behaviour Adhere to the regulator’s Conduct Rules and maintain up-to-date knowledge of changes. Act with integrity, due skill, care and diligence; be open and cooperative with the FCA; treat customers fairly and pay due regard to their interests; observe proper standards of market conduct; and act to deliver good outcomes for retail customers. Complete mandatory regulatory training on time and champion a culture of compliance, integrity and ethical behaviour across the firm. Other Undertake any additional responsibilities required from time to time. Education / Professional Qualification Educated to degree level or equivalent (ideal), with a relevant professional qualification in compliance, operational risk or investment management preferred (e.g., IMC, CFA, CISI). Experience / Knowledge — Compliance, Risk & Regulatory Expertise Demonstrable track record across compliance monitoring, surveillance, audit and enterprise risk management within regulated financial services. Strong understanding of compliance frameworks, including design and execution of monitoring programmes and thematic reviews. Experience / Knowledge — Investment & Market Knowledge Sound knowledge of investment products and financial markets, with the ability to apply this understanding to compliance communications, reviews and risk analysis. Experience / Knowledge — Technical Proficiency High IT literacy with advanced Excel skills and confidence working with complex databases and reporting systems. Proven capability to produce high-quality reports and management information for senior stakeholders and regulators. Experience / Knowledge — Professional Capabilities Excellent analytical, communication and stakeholder-management skills, with the ability to manage resources effectively to meet deadlines and targets.

Senior Administration Officer Location: Hybrid (3 days in the office and 2 at home) Salary: £34-38k DOE Contract: FTC Until Mar 26 We are seeking a highly organised, detail-focused Senior Officer to play a central role in delivering the Help to Grow: Management Programme – a flagship national initiative. This is a varied and impactful position that combines operational excellence, stakeholder engagement, and event coordination in a fast-paced environment. About the Role: Working closely with the Head of Alumni Events and the Director, you will ensure the smooth and efficient running of internal operations for the programme. This includes: • Managing alumni event processes, from funding applications to on-the-day delivery., • Supporting contracting, curriculum development, and programme guidance for delivery partners., • Keeping our CRM systems up-to-date and producing regular performance reports., • Coordinating meetings, panels, and advisory boards, and providing secretariat support., • Overseeing communications and content creation for alumni networks., • Maintaining the highest standards of quality, compliance, and efficiency across all workstreams. If you enjoy juggling multiple priorities, thrive under pressure, and take pride in delivering accurate, high-quality work, this role offers you the opportunity to make a real difference in a nationally significant programme. Key Responsibilities: • Assess and process business school alumni funding applications and claims., • Develop and maintain tracking processes, guidance handbooks, and templates., • Produce RAG and status reports for senior management., • Generate engaging alumni communications and share best practice., • Arrange Alumni Advisory Panel meetings, including agenda setting and pre-reading., • Provide on-site support at regional alumni events (travel required)., • Support contracting and stakeholder engagement., • Organise curriculum project meetings, proofread content, and coordinate surveys., • Work with finance on purchase orders and reconciliations., • Manage communications with third-party evaluators and mentoring providers., • Maintain contact lists, shared inboxes, and digital learning platform documentation. Experience & Skills: • Minimum 3 years’ experience in senior-level administration., • Track record in cross-functional projects and policy development., • Event coordination experience in a fast-paced environment., • Excellent communication, organisational, and time management skills., • Proficiency in Microsoft Office and working with CRM systems., • Strong attention to detail, proof-reading skills, and documentation accuracy., • Confident in liaising with multiple stakeholders. Desirable • Experience in higher education or non-profit sectors., • Exposure to contracts and legal teams., • Knowledge of Salesforce, Dynamics, or similar CRM systems.

Head of Design Location: London Heathrow Working Environment: On-site/hybrid Pay type: Competitive daily pay rate Our Client One of the world's largest airline groups, with a fleet of over 500 aircraft flying to more than 250 destinations. A company who are committed to providing exceptional service and creating memorable experiences for their passengers. The Role Hays are recruiting for an exciting opportunity for a Head of Design to join our client on a short temporary assignment for an approximate duration of 6 months. Take the lead in shaping the brand’s visual identity across every customer interaction and driving consistency, creativity, and long-term brand distinction. • Leads the creative direction of the brand through the customer experience by developing the design blueprint and applying it across all design programmes., • Develops end to end creative direction for the customer experience and ensures consistent application across all customer and brand touchpoints (marketing communications, pre-travel, airport ground, lounge, aircraft cabin and back office), • Leads design workstreams across key customer programmes e.g. cabin/seat development programmes, new lounges, airport customer experience, onboard soft product (bedding, amenity kits, menus), onboard digital experience., • Develops the global brand identity, including consistent application across all touchpoints, working in collaboration with the Brand team, • Leads Creative Studio to develop high quality content for multiple business areas that will strengthen brand and colleague narrative and drive greater efficiencies through in-house model, • Creates the design blueprint and ensures it continuously reflects the overall brand direction and customer strategy, • Oversees design budget, making appropriate commercial decisions to balance in-house vs outsourced activity to deliver the best value, • Holds senior relationships with design suppliers, driving best value for money through effective supplier selection and management., • Seeks to continuously improve design best practice through external network and industry knowledge Skills and Qualifications: • Educated to degree level or equivalent, • Experience in a creative or design role for a customer-facing organisation (essential), • Experience in end-to-end physical and digital creative development, • Brand, design or marketing qualification, • Experienced people manager, • Can translate a brand strategy into a compelling, consistent design which drives brand recognition and commercial results., • Can draw insight and inspiration from external and internal sources to deliver market-leading creative design, • Commercially astute, able to understand the true value of in-house vs agency development to deliver the best outcomes, • Displays & role models inspiring and supportive leadership skills & behaviours, • Role models excellent people management, • Strong communication, negotiation and influencing skills, • Emotionally resilient, reacts positively to change and will challenge the status quo, • Strong people manager, able to lead high performing teams in line with people management best practice, • Ability to review design proposals and give appropriate creative and design feedback direction Benefits: • Competitive day rate, • Hybrid working., • Flexibility with start/finish times What next? If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

About Us: VML HEALTH VML HEALTH is a leading global healthcare agency that partners with clients to build connected experiences across the healthcare ecosystem. A deep understanding of individual needs and behaviour, and how they are connected, allows us to create seamless experiences. And when these experiences are personalized, unique and relevant at every touchpoint, their power is all the more profound. We power connections beyond science into human behaviour. We believe that science can change the world and that changing the world starts with a single person behaving differently. Overcoming beliefs and barriers to make life better for patients and healthcare communities is second nature to us. Within VML HEALTH is the Global Strategy Team (GST), home to a diverse set of strategic thinkers. It represents the highest levels of strategic competency under an agile business model, working independently with clients or as part of an integrated agency team. The GST brings together four key disciplines to build brands and shape the healthcare environment from as early as pipeline development through to loss of exclusivity: Medical Strategy, Engagement Strategy, Brand Strategy, and Medical Consulting. This role sits with the Engagement Strategy team and our European Hub. About the Position Title: Strategy Director (Digital) Reports to: Head of Engagement Strategy Location: Can be based either in our London or Manchester office (hybrid) This role requires someone with experience either working within a dedicated heath agency or managing pharma clients. Where you shine As Strategy Director, you will quarterback a human-centered approach to translating human empathy and an understanding of the world into meaningful and impactful experiences. We work to anticipate emerging opportunities at the intersection of people, culture, technology and business, identifying where to play and how to win for our clients. As Senior Engagement Strategist, you will lead by understanding the root of client business challenges, framing problems in unexpected ways, and providing inspiration and clarity through thought leadership. Engagement strategy is core to the VML Health strategy capability, providing leadership across strategy, and innovation in customer engagement practices. The Strategy Director operates independently, leveraging a team of junior engagement strategists to help drive projects, organic growth and new business. The Senior Engagement Strategist is expected to manage the discovery, synthesis, development and business impact of engagement strategies. Like all strategists on our team, you’ll be expected to inspire change through innate curiosity, a drive for impact, and an orientation that puts strategy into immediate action. What your success will look like Your Day-to-Day Impact: • Develop a deep understanding of our clients’ customers’ wants, needs, and behaviors across the full customer journey, • Oversee the development and orchestration of engagement and omnichannel strategy – connection of strategic goals to engagement priorities to channel specific strategies (e.g. social, CRM, website, paid media, apps, rep-delivered and more) This includes building connected ecosystems and enabling personalization at scale to maximize customer impact and drive business results., • Sets expectations for how the segment/audience profile fits into the project and how it helps set the stage, • Strong understanding of various analytical frameworks and methodologies, and the ability to analyze and translate data into a concise story, • Lead workshop planning and proposals, development of measurement strategy and analytics approaches, execution of engagement planning and tactical exercises, and content generation and presentation strategies Your role with clients: • Oversees strategic development on at least one major client and/or oversee multiple clients, • Engages with and helps manage senior client relationships as a key strategic and business partner, • Lead and support engagement strategy development on new business pitches, • Constantly seeks to improve client work and actively analyzes client’s challenges and opportunities, • Provides key support and partnership in leading key strategy deliverables by guiding the strategic direction in relation to our clients’ brand development and marketing approach Your Role in Team Growth: • Provide guidance and support to Junior and Mid Engagement strategists in strategy development, • Recognize how to motivate junior strategists – what they need to learn and where they can contribute, • Challenges team to uncover innovative tools and ideas, and to pursue growth opportunities, • Demonstrates and inspires team to take risks and challenge convention, • Collaborate effectively with other strategists, Client Engagement, Medical, and Creative disciplines on business, brand and communications strategies Who you are and what you bring • 7-13 years of experience in overall research and strategic planning experience, • HCP and DTC marketing agency experience, • Critical and analytical thinker, innovator and visionary that inspires creativity, • Demonstrates passion, familiarity, and curiosity with the practice, • Deep understading of Global, Regional and local communication context, and strong experience in developing communication plans across these levels., • A genuine passion for driving innovation within engagement strategy practices, • Excellent collaboration skills across various business functions, from tech enablement, data, and digital and hybrid production., • Able to develop strong client relationships and trust based on deep immersion in the client’s business, • Highly collaborative and able to work effectively across internal and external stakeholders, • Excellent written and verbal communication skills, • Minimum of a bachelor’s degree and a multidisciplinary background, including developing business strategy, marketing strategy, consumer insight, and/or account planning #LI-EMEA #LI-HYRBID

Our client are looking for a Business Development Director to join their London office. In this pivotal role, you will be responsible for shaping and driving the Business Development, Sales and Marketing strategy for the Company Secretarial Services division, collaborating closely with the Head of CSS and the Head of Business Development. Main Responsibilities Overall Responsibility • Deliver incremental revenue in line with the UK CSS annual budget targets., • Devise and be responsible for the delivery of the CSS Business Development Plan, with objectives including cross selling product lines from across our other business units., • Work with the broader Business Development team to generate marketing activity and drive brand recognition. Business Development • Cultivate and grow business relationships with target clients to deliver new business revenues, ensuring commercial agreements are sustain and improve UKCSS’s Operating Profit Margin., • Pipeline development and prospect management, working in partnership with relevant team members to ensure momentum kept consistently high., • Bid management – coordinate and deliver compelling and competitive proposals., • Commercially Astute - Ensure competitors’ activity is fully understood, market trends are disseminated and our evolving value proposition is communicated to key internal stakeholders., • Strategic Perspective – encouraging cross-selling / introductions from all parts of the group business., • Partnership Led - seek and develop mutually beneficial referral partnerships. Marketing Communications • Devise and implement the Sales, Marketing and Communications Strategy, • Own the UKCSS BDM Plan, ensure a considered and balanced of activities integrated as far as possible including but not limited to: digital collateral, brochures, literature and bulletin production, print management., • Drive social media presence. Public Relations • Identify the publicity/news value of cases, client wins, new services., • Monitor formal and informal broadcast, print and social media for company and competitor coverage., • Undertake appropriate market research including competitor analysis, demographic and economic reviews., • Ensure the collection, review and analysis of market information to identify competitor tactics, market trends, new opportunities and challenges. Essential Knowledge, Skills, Experience • Educated to degree level and evidence of further study, • Extensive experience of professional services business development, sales and communications with a brand or brands of reputable standing, • Extensive, demonstrable and relevant professional network, • Skilled at developing relationships with colleagues and other professionals including client, partners, press and other contacts, • Experience of executing informed investment of BDM budget to drive optimised return on investment and maximise effectiveness of activity, • A track record of proven delivery, demonstrating both creative and analytical skills, • An ability to manage projects using a collaborative and professional approach and to operate well under pressure

Conference Executive - Travel Markets - London - Hybrid We’re currently seeking a Conference Executive to join a dynamic, high-performing team working on two of the travel industry’s most prestigious global events. This is an exciting opportunity for someone looking to take the next step in events and conference coordination with potential for a long-term career. You’ll play a pivotal support role to the Conference Manager, ensuring smooth planning and execution of the conference programme, managing speaker communications, and providing key onsite support during events. You’ll report directly to the Head of Conference and be managed day-to-day by the Conference Manager. Key Responsibilities: • Maintain up-to-date conference programmes and speaker lists in collaboration with the Conference Manager, • Proof and align all speaker communications and updates, • Act as the internal liaison between Marketing, Ops, and Sales teams to ensure agenda visibility and alignment, • Be a reliable contact for internal and external speaker/moderator queries, • Troubleshoot proactively and support smooth conference delivery, • Provide onsite assistance with session flow and speaker management, • Contribute ideas for new conference formats and scalable solutions, • Manage inbox and provide continuity when team members are away About You: • Exceptional written and interpersonal communication skills, • Strong organisational skills and the ability to manage multiple projects, • Proactive problem-solver with adaptability in fast-paced environments, • Confident with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Experience in events, conferences or similar project coordination roles is desirable This is a great opportunity for someone looking for the next step in the early stages of their career. If you're ready to contribute to world-class events and thrive in a collaborative team environment, apply now

Role Title: Compliance Manager – Training, Policy and Governance Reports to: Global Head of Regulatory Compliance Location: London or Ireland / Hybrid Job Type: Permanent Who is EML EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion. We’re not your traditional payments provider. As an issuer and processor, we deliver smart, flexible alternatives to banking — from reloadable to non-reloadable cards — all tailored to fit. We move fast, think big, and partner closely with our clients to make it happen. Innovation is in our DNA. We’re built on collaboration, driven by curiosity, and focused on doing things better every day. At EML, you won’t be asked to fit in — we’ll help you stand out. The Team The Risk & Compliance team at EML believes in rolling up their sleeves and getting things done. At EML, we don't subscribe to ivory tower compliance – the organisation seeks a hands-on leader who will engage across the organisation and understand the practical impacts and outcomes of their work. The Risk & Compliance team at EML is divided into two overarching teams: • Country Risk & Compliance – hold broad responsibilities within their countries/regions and where applicable hold designated titles (such as SMF or PCF designations). They are supported in the execution of their functions and activities by a global team of specialists but maintain ultimate decision-making authority and control via oversight of all parts of programmes and activities that impact on their country/region., • Global Risk & Compliance – narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Training, Policy and Governance is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure a consistent and high-quality approach to compliance governance, frameworks, and team capability development. The Role We are looking for a driven and detail-oriented individual to lead the development, implementation, and ongoing enhancement of our compliance training, policy, and governance frameworks. Based in Ireland or London, this is a strategic role that supports the effectiveness and maturity of EML’s compliance programmes globally. You will help build and maintain core elements of our global compliance operating model, including policy management, governance routines, reporting standards, and training frameworks that ensure regulatory requirements and company values are embedded across all regions and functions. What You’ll Do Policy and Framework Development • Maintain a centralised library of global compliance policies, standards, and procedures., • Lead policy lifecycle management, including drafting, consultation, approval, publishing, and periodic review., • Coordinate alignment between global and local policies to ensure regulatory obligations and business needs are addressed; drive policy harmonisation across regions while respecting local regulatory requirements and cultural differences., • Maintain centralised compliance documentation and knowledge management systems., • Support compliance quality assurance, document control, and internal audit readiness., • Oversee document retention and version control across global compliance artefacts. Compliance Training and Capability Building • Design and deliver global compliance training programmes to ensure understanding of regulatory responsibilities and ethical conduct; drive training harmonisation across regions while respecting local regulatory requirements and cultural differences, • Develop standardized training curricula and materials for consistent delivery across all regions and time zones., • Develop onboarding modules for new joiners, tailored training for specific roles, and annual compliance refresher programmes., • Coordinate regulatory and thematic training requirements for all jurisdictions (e.g., AML, Privacy, Consumer Protection)., • Track and report on training completion, effectiveness, and ongoing needs., • Lead implementation and maintenance of training technologies including learning management systems and digital platforms., • Lead training needs analysis and capability assessment activities to identify training gaps and requirements. Regulatory Change and Compliance Operating Model • Coordinate compliance input to risk and audit committees, business governance forums, and board-level updates., • Develop standardised governance reporting packs, dashboards, and oversight metrics for internal and external stakeholders., • Coordinate updates to policies and procedures in response to regulatory change., • Coordinate regular policy review cycles and update processes based on regulatory changes and business developments., • Develop compliance culture and awareness programs to foster strong compliance mindset across the organisation., • Lead compliance communication campaigns and awareness initiatives. Stakeholder Engagement • Collaborate with Legal, Risk, People, Operations, and Technology teams to support policy development, training delivery, and governance activities., • Partner with compliance colleagues globally to ensure consistent execution and alignment with local regulatory expectations., • Support internal communications and awareness campaigns on key compliance topics., • Engage with business units, regional teams, and functional areas to understand training and policy needs., • Coordinate with Legal, Risk Management, and other control functions on policy and training alignment., • Support executive and board communication on training and policy governance matters. What You’ll Bring • Compliance Experience: Significant experience in a previous compliance training, policy management, or governance role. Proven track record of developing and coordinating large-scale training programs across multiple jurisdictions. Ability to translate complex regulatory requirements into practical training and policy solutions., • Environment: Demonstrable experience in global, matrixed environments, including coordinating across time zones, cultures, and reporting lines; preferably in a payments or fintech environment., • Knowledge: Strong understanding of compliance frameworks, training development, and governance practices. Understanding of adult learning principles and training effectiveness methodologies. Professional certifications such as from the International Compliance Association (ICA), or other relevant credentials preferred., • Technical: Organisational and documentation skills, with experience maintaining policy and procedural libraries. Exceptional writing skills are a must! Experience with learning management systems and training platforms. Advanced experience with governance and workflow management tools and automation of routine workflows. Project management skills with experience leading cross-functional initiatives preferred. Proficiency in training content development tools and authoring systems., • Team: Excellent verbal and written communication, with the ability to simplify complex compliance topics for broad audiences. Capable of working with senior leaders across business and risk domains. What’s in it for You • Recharge and Give Back: 25 days annual leave, 2 volunteering days, your birthday off – plus 5 extra ‘Take5’ days when you’ve used your core leave!, • Global Opportunities: Collaborate across Australia, the UK, North America, and Europe – with secondment opportunities available., • Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working., • Family First: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers., • Invest in You: We cover your professional memberships and offer a competitive pension scheme*., • Wellbeing Matters: Private medical insurance, long-term illness cover, and life assurance., • Perks & Rewards: Short-term bonus scheme*, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life’s BenefitsHub. *Some benefits are subject to eligibility criteria. Company Culture and Values At EML, we move fast, think big, and build smart. We’re a fintech that thrives on fresh ideas, bold thinking, and getting things done — together. We’re powered by four values that keep us focused, fast, and fearless: • One Team – We back each other, move as one, and win together., • Openness – We share ideas, speak up, and stay curious., • Awesomeness – We bring the spark — bold thinking, great energy, and pride in what we do., • Simplicity – We cut through the noise and focus on what matters.

About the Company My client is an integrated public affairs agency that delivers outcomes for the top organizations and leaders around the world. With expertise in strategic communications, digital marketing, creative, research, and measurement, they offer a cohesive approach across corporate, policy, and public affairs strategy in today’s interconnected world. By combining incisive strategy and deep tactical expertise, we make change possible. Their transatlantic presence includes offices across thirteen markets in the US and Europe. About the Role The HR Director, Europe, will play a pivotal role in shaping and guiding the human resources function across Europe as we integrate newly acquired entities. This leadership position calls for a dynamic and strategic human resources professional who can navigate shifting priorities during a critical period of growth and change. The HR Director will be responsible for developing and implementing consistent HR policies and best practices that reflect the diverse needs of the European businesses while ensuring alignment with overarching global objectives and the established processes and cultural imperatives. Responsibilities • HR Functional Leadership:, • Advisor to Leadership: Be a trusted strategic partner and advisor to the Global COO, HR Leadership and the European team., • Be able to offer a best practice point of view to management in areas of change management, organizational effectiveness, talent management, compensation and benefits, culture, performance management, recruitment., • Give advice on complex people and management issues as they arise, being able to provide a 360 perspective., • Resource for Team: Establish trust in the talent function and build relationships with managers and team members such that you provide guidance and play a key role in employee relations., • Lead internal communications relevant to talent policies and initiatives across the Group Europe to keep everyone informed of the latest developments., • Functional Leader: Provide leadership, direction & coaching across the full range of HR and people responsibilities., • Ensure that a consistent strategic approach is taken to HR policies in each European country in which the business operates, while tailoring local approaches as needed., • Form cost effective strategic alliances which enable counsel in areas such as employment law, talent acquisition and employee relations. Integration and Policy Development: • Conduct a thorough review of existing HR policies in participating countries., • Identify key differences in employment laws, benefits, and workplace practices., • Organize focus groups with local teams to discuss findings and gather input., • Seek advice from appropriate legal advisors to understand compliance requirements in each country., • Draft a unified framework for HR policies captures the best of existing policies, that respects local regulations and cultural differences., • Create guidelines for customising policies based on local needs while ensuring alignment with the central framework., • Develop a phased rollout plan for new policies., • Communicate changes effectively to all stakeholders. Cultural Integration/ Transformation: • The European HR Lead will champion and further develop a high performance inclusive, fun, and innovation-driven culture which at its core, drives excellence in the delivery of service to clients., • Capture the best of existing initiatives and ensure they are shared across the group., • Keep a pulse on employee engagement, using data from a comprehensive annual engagement survey., • Cooperate closely with the Leadership Team to co-create an annual employee engagement plan., • Develop and manage Performance and Talent review cycles, aligning with established practices in the US., • Ensure that employee recognition programs are aligned with existing best practice., • Develop a talent development and succession planning approach which ensures that the Group identifies and grows the next generation of leaders in Europe., • Contribute to leadership team meetings on high-performance culture, accountability, and engagement strategies., • Implement a platform for continuous feedback where employees can share their thoughts on cultural initiatives., • Regularly assess progress and adjust strategies based on employee input., • Develop programs that encourage collaboration among various cultural backgrounds and promote inclusion and belonging, such as cross-team projects. Leadership of the Group’s Talent Management Strategy in Europe: • Work with the Global Head of Talent and Talent acquisition to develop employer branding for Europe., • Oversee executive recruitment by defining key competencies, values, and leadership qualities required for hires, while serving as the primary authority on candidate evaluation; collaborate with trusted external consultants to identify and attract top talent for strategic roles., • Analyse turnover data to identify trends and address areas of concern in retention., • Compile data on current employee skills and competencies to identify critical talent gaps., • Develop profiles for high-potential employees to aid in succession planning., • Create individualised development plans for employees based on their aspirations and organizational needs. Compliance and Risk Management: • Develop a compliance checklist for ongoing HR practices., • Establish resources that can be accessed for up-to-date legal information and guidance., • Create a protocol for reporting and addressing compliance violations., • Regularly assess risks associated with changes in legislation or organisational structure. Qualifications • 10 + years international generalist HR experience., • Must have a demonstrated ability to be a “hands on” individual contributor whilst simultaneously taking a strategic perspective., • Excellent working knowledge of multiple HR disciplines including policy development, talent management, performance management, employee engagement, talent acquisition, training, compensation, and benefits., • Outstanding skills in multi-cultural stakeholder management, proven ability in building and managing relationships with European and US stakeholders., • Preferably a track record of building a People function and representing the function in a leadership position, ideally having led the HR integration of newly acquired entities., • A background in Professional Services would be an advantage., • International experience in high growth environments an advantage.

About the Company My client is an integrated public affairs agency that delivers outcomes for the top organizations and leaders around the world. With expertise in strategic communications, digital marketing, creative, research, and measurement, they offer a cohesive approach across corporate, policy, and public affairs strategy in today’s interconnected world. By combining incisive strategy and deep tactical expertise, we make change possible. Their transatlantic presence includes offices across thirteen markets in the US and Europe. About the Role The HR Director, Europe, will play a pivotal role in shaping and guiding the human resources function across Europe as we integrate newly acquired entities. This leadership position calls for a dynamic and strategic human resources professional who can navigate shifting priorities during a critical period of growth and change. The HR Director will be responsible for developing and implementing consistent HR policies and best practices that reflect the diverse needs of the European businesses while ensuring alignment with overarching global objectives and the established processes and cultural imperatives. Responsibilities • HR Functional Leadership:, • Advisor to Leadership: Be a trusted strategic partner and advisor to the Global COO, HR Leadership and the European team., • Be able to offer a best practice point of view to management in areas of change management, organizational effectiveness, talent management, compensation and benefits, culture, performance management, recruitment., • Give advice on complex people and management issues as they arise, being able to provide a 360 perspective., • Resource for Team: Establish trust in the talent function and build relationships with managers and team members such that you provide guidance and play a key role in employee relations., • Lead internal communications relevant to talent policies and initiatives across the Group Europe to keep everyone informed of the latest developments., • Functional Leader: Provide leadership, direction & coaching across the full range of HR and people responsibilities., • Ensure that a consistent strategic approach is taken to HR policies in each European country in which the business operates, while tailoring local approaches as needed., • Form cost effective strategic alliances which enable counsel in areas such as employment law, talent acquisition and employee relations. Integration and Policy Development: • Conduct a thorough review of existing HR policies in participating countries., • Identify key differences in employment laws, benefits, and workplace practices., • Organize focus groups with local teams to discuss findings and gather input., • Seek advice from appropriate legal advisors to understand compliance requirements in each country., • Draft a unified framework for HR policies captures the best of existing policies, that respects local regulations and cultural differences., • Create guidelines for customising policies based on local needs while ensuring alignment with the central framework., • Develop a phased rollout plan for new policies., • Communicate changes effectively to all stakeholders. Cultural Integration/ Transformation: • The European HR Lead will champion and further develop a high performance inclusive, fun, and innovation-driven culture which at its core, drives excellence in the delivery of service to clients., • Capture the best of existing initiatives and ensure they are shared across the group., • Keep a pulse on employee engagement, using data from a comprehensive annual engagement survey., • Cooperate closely with the Leadership Team to co-create an annual employee engagement plan., • Develop and manage Performance and Talent review cycles, aligning with established practices in the US., • Ensure that employee recognition programs are aligned with existing best practice., • Develop a talent development and succession planning approach which ensures that the Group identifies and grows the next generation of leaders in Europe., • Contribute to leadership team meetings on high-performance culture, accountability, and engagement strategies., • Implement a platform for continuous feedback where employees can share their thoughts on cultural initiatives., • Regularly assess progress and adjust strategies based on employee input., • Develop programs that encourage collaboration among various cultural backgrounds and promote inclusion and belonging, such as cross-team projects. Leadership of the Group’s Talent Management Strategy in Europe: • Work with the Global Head of Talent and Talent acquisition to develop employer branding for Europe., • Oversee executive recruitment by defining key competencies, values, and leadership qualities required for hires, while serving as the primary authority on candidate evaluation; collaborate with trusted external consultants to identify and attract top talent for strategic roles., • Analyse turnover data to identify trends and address areas of concern in retention., • Compile data on current employee skills and competencies to identify critical talent gaps., • Develop profiles for high-potential employees to aid in succession planning., • Create individualised development plans for employees based on their aspirations and organizational needs. Compliance and Risk Management: • Develop a compliance checklist for ongoing HR practices., • Establish resources that can be accessed for up-to-date legal information and guidance., • Create a protocol for reporting and addressing compliance violations., • Regularly assess risks associated with changes in legislation or organisational structure. Qualifications • 10 + years international generalist HR experience., • Must have a demonstrated ability to be a “hands on” individual contributor whilst simultaneously taking a strategic perspective., • Excellent working knowledge of multiple HR disciplines including policy development, talent management, performance management, employee engagement, talent acquisition, training, compensation, and benefits., • Outstanding skills in multi-cultural stakeholder management, proven ability in building and managing relationships with European and US stakeholders., • Preferably a track record of building a People function and representing the function in a leadership position, ideally having led the HR integration of newly acquired entities., • A background in Professional Services would be an advantage., • International experience in high growth environments an advantage.

Operations Support Coordinator (APAC) We’re looking for an Operation Support Coordinator to deliver unparalleled operation support to our APAC customers. This is a full-time role based in our head office in King’s Cross, The Coal Office London. Our Story Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and interiors. The company has a well-established global customer base which has achieved double digit growth over recent years. The company has offices in London, New York, Hong Kong and Shanghai, and launches new collections bi-annually at the Milan furniture fair and Maison in Paris. More information about us can be found at . About the Role As part of our ongoing ambition to deliver world-class customer experience and as a result of our rapidly growing business in APAC, we’re looking for an Operation Support Coordinator to complement our team. You’ll be reporting into our Customer Success Manager, APAC and work closely with our trade partners to ensure accuracy and speed in servicing our clients in APAC. As part of your role you’ll also support the EMEA team as needed, with the focus being on APAC. Key Responsibilities include: • Order Management: You will be processing customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining export documentation, • Claim processing: Handle quality claims end-to-end by verifying details, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction and improve processes, • Customers: You will support customers for your specific geo-regions, maintaining a close relationship with them. You will work closely with your manager to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow., • Aftersales: You will be responsible for the aftercare aspects of all your orders, product questions, delivery queries, collections, credits and returns., • Communication and Relationships: Managing your orders and responding to customer queries via emails (and occasional calls) within agreed KPI’s, with enthusiasm and a can-do tone. Liaising with our planning, logistics, Product, sale departments About You We are looking for a self-starter with a strong desire to kick-start their career within customer service/operations. Whether you are straight out of university or have already gathered some customer service experience, we are looking for someone who thrives on the prospect of delivering exceptional customer experience and business growth for an iconic brand. You will have an academic background in a related subject, whilst some work experience for companies operating predominantly in the wholesale or retail space will be advantageous for this role, such would be some prior sales experience. You will have a mix of these experiences, skills, and qualities: • Strong priority management and Organisational skills – you take pride in being organised and methodical with a keen eye for detail., • Strong communication skills – You have an exceptional communication style. You have a perfect command of written and spoken English. Speaking Mandarin would be a plus. Your attention to detail in all your communications is second to none with foresight, accuracy, and due diligence in your communication., • A resilient and proactive mindset - You thrive on autonomy and ambiguity, and love to proactively create plans and structure your work. You have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work., • Proactive from end to end – having the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated., • A positive attitude - you care about our customers and naturally put yourself in their shoes. You take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with your charming disposition, enables you to foster authentic connections and relationships that sustain and deliver., • Competent IT skills - you are familiar with all Microsoft Office products and prior experience using Navision would be advantageous. For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands. We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

UK Bioindustry Association Content and Communications Executive Salary: Range £26-30,000 Per annum, dependent on experience MAIN PURPOSES OF THIS JOB The award-winning BioIndustry Association (BIA) is looking for a creative and proactive Content and Communications Executive to join its team and play a pivotal role in enhancing BIA’s visibility and reputation through effective marketing and communication strategies. As a Content and Communications Executive, you will be at the forefront of telling the story of the UK’s world-class life sciences and biotech sector. You will help shape and deliver engaging content and marketing campaigns that enhance our brand, promote our members and help us to influence. Reporting to the Head of Content, you will work closely with colleagues to develop engaging, multi-channel content – from case studies and newsletters, to videos, blogs, press releases and more. Through relevant media, you will seek to connect our content and message with influencers and key opinion leaders, to raise the profile of the BIA and our members and use analytics and listening tools to ensure our campaigns make measurable impact. We are looking for a creative, analytical and self-driven individual who can thrive in a fast-paced environment and contribute to the success of our marketing and communications. This is an exciting opportunity to develop your skillset with a dynamic, award-winning trade association that is fostering collaboration, innovation and growth of the UK’s biotech and life sciences ecosystem: enabling world-changing innovation and improving health outcomes – for people and the planet. DUTIES AND RESPONSIBILITIES Content creation and campaigns: • Work with colleagues across the organisation to develop engaging content for multiple channels (including the website and social media), ensuring a cohesive and integrated marketing and communications strategy., • Write and edit press releases, blogs, news stories and other materials to promote BIA, our members and the UK biotech sector., • Produce and support creation of multimedia content such as videos, infographics and podcasts to diversify the storytelling formats and engage the UK life sciences ecosystem., • Proactively source and develop original content ideas by interviewing members, subject matter experts, and key stakeholders to create compelling case studies, features, and reports., • Support planning and delivery of content in line with the marketing calendar, identifying opportunities to align with campaigns and amplify PR activity., • Manage and drive growth of the BIA’s YouTube channel, ensuring video content, descriptions and playlists are up to date and support audience engagement., • Collaborate with influencers and key opinion leaders to grow member communities and create authentic, on-message content., • Monitor and evaluate the impact of marketing campaigns (engagement rates, click-throughs and media coverage) and report findings to inform future strategies., • Collaborate directly with the Data Insights Executive to establish and report on key performance indicators (KPIs) for all communications and campaigns, providing regular data-driven insights to inform future strategy., • Draft and publish website content, ensuring web copy is up to date, accurate and on brand., • Oversee website content submissions and proactively source member content to showcase their work through interviews, features and multimedia pieces, • Track and report website analytics, using insights to refine content strategy and user experience., • Ensure all digital content is SEO-optimised and aligned with best practice., • Coordinate with external web developers on website maintenance, updates, and improvements to enhance user experience and accessibility., • Research and implement A/B testing and other user engagement experiments to optimise website content and layout., • Manage media lists and respond to journalist inquiries, coordinate interviews with BIA’s spokespeople. Essential: • Excellent writing and copywriting skills and strong attention to detail with a passion for creating inspiring content, • A confident self-starter with an ability to grasp complex issues quickly and to distil these for a variety of external audiences, • Highly organised with great interpersonal skills and ability to build relationships, plan and prioritise workload, • A proven ability to write and edit content that is not only accurate and engaging but also aligns with BIA's brand voice and tone, • Confident and resilient personality, • Reliable and trustworthy, • A strong sense of curiosity and a knack for identifying emerging trends and stories that are relevant to the biotech sector and BIA's mission, • MS Office experience, including Teams, Outlook, Word, Excel and PowerPoint, • Experience in dealing with external contacts at all levels, • Comfort in working in a fast-paced, dynamic environment with high expectations, and ideally experience within a growing business or start-up environment, • You will need to be hands-on with a 'make it happen' attitude, • Previous work experience in life sciences or other innovative industries, • Demonstrable experience in website management (CMS) and development, • Experience of working with journalists and influencers across print, broadcast and online media to deliver impactful media coverage, • Experience with media monitoring tools and analytics platforms to track public sentiment and identify key influencers and conversations, • Experience using AI tools for content generation, research, or data analysis is a plus, • B2B marketing experience, • Life science degree or background Building a thriving, diverse workplace is a priority across all industries. The BIA is committed to providing a fair and equitable working environment, to attract and nurture people from all backgrounds. We value the individuality and diversity that employees bring to the company throughout our activities. We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. This is under review and at the discretion of the business. We can discuss this flexibility at interview. Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience and outlining their response to the job description. Please email your application using the button below to Stephanie Collier with the subject line “Content and Communications Executive Application - [Your Full Name]." Deadline for applications is Wednesday 24th September 2025, 9am. If you are shortlisted for interview, please let us know if you require any adjustments to make sure the interview process is accessible and inclusive.

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Head of External Communications to join the Communications team. This role is ideally suited to a proactive, experienced communications professional with strong knowledge of UK media who thrives in a fast-paced environment. We’re looking for a skilled writer who has the ability to communicate across a range of platforms, channels and styles. You should be able to build swift relationships with a superb grasp of reputation management and a love of rapid proactive and reactive communications. This is a great opportunity to join a global-thinking team in one of the world’s leading media organisations, managing and developing the press office team. About the Role: • Draft and oversee high-quality, engaging communications materials including press releases, presentations, speeches, multimedia and social media content and other communications materials., • Develop relationships with key media sector stakeholders, journalists, analysts and influencers as part of a long-term plan of effective communications., • Build the Guardian’s editorial and commercial reputation, and deal with any reactive reputational incidents., • Demonstrate a good grasp of effective and data-led media monitoring, providing regular summaries and reporting of media coverage and recommending action plans for key internal stakeholders., • Generate proactive and modern ideas for how to build the Guardian’s brand through social media and through video and audio content with innovative ideas for how to respond to misinformation about the Guardian online., • Demonstrated experience in a senior external communications or media relations role in a high-profile organisation., • Able to provide solid examples of managing crisis communications., • Can demonstrate proven results in building the profile of organisations and key spokespeople proactively., • Can demonstrate first-rate media relations and reputation management, with experience of handling major national and international stories and issues., • Has a solid background in the creation of social content and an understanding of what works and doesn’t in direct media. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you’d love to take on this role, and why you’re a great match for what we’re looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Friday 5th September 2025. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on ___ to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year, plus bank holidays, pro-rated depending on the length of the contract. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. You are entitled to health insurance, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

The Global AI and Data Policy team is tasked with the firm's strategy for policy, engagements, and leadership on artificial intelligence (AI) and data policy. Our team is seeking an Executive Director, AI and Data Policy, to lead and manage the firm's policy advocacy, engagement, and strategy on AI and data issues in the UK, the European Union, and the wider EMEA region. This role will involve strategic oversight for and execution of the firm's in-region AI and data policy advocacy strategy aligned to the firmwide AI and data policy strategy and in support of key business and corporate responsibility objectives. This is a cross-functional role which will work in close proximity to the firm's central and regional Chief Data and Analytics Office and related business teams; Global Government Relations; Regulatory Affairs; Corporate Responsibility; and several other global functions to drive a regional strategy for AI and data issues. Key responsibilities include monitoring and analysis of the AI and data policy environment across the region, with particular attention to the European Union and the UK; helping to define public policy objectives and working with Government Relations drive proactive and strategic advocacy; and leading policymaker engagement and stakeholder education on issues relating to data and AI. The Director will play a critical role in in liaising with other partners across the firm to develop and carry forward key messages and advocacy objectives. The position will report to the firm's Head of Global AI and Data Policy, which is accountable to the firm's Head of Global Government Relations and Chief Data and Analytics Officer. The position will also have accountability to the head of EMEA Government Relations. The ideal candidate will be based in Brussels or London, with anticipated regional travel as needed. This role will work closely with regional leadership for issues and engagement across Government Relations, Regulatory Affairs, and Communications. Job Responsibilities • Working closely with relevant team and business leadership, oversee and execute the firm's strategy on public policy advocacy and engagement on AI and data related matters., • Provide internal leadership, expertise, and analysis on AI and data policy developments in the region, political environment and dynamics, and related opportunities and headwinds., • Engage alongside Government Relations with governments and key policy stakeholders on AI and data issues., • Coordinate closely with colleagues in regulatory affairs on financial sector regulatory agency interactions, education, consultations, and policy development and advocacy for AI and data issues in the region., • Work with part of a global team to set a global strategy for AI and data issues on behalf of JPMC, with an interest in contributing to a cohesive international advocacy strategy supporting key business priorities for the firm., • Work closely with key regional and firmwide internal technology, product, governance and controls, legal, and other counterparts to ensure policy advocacy is informed by business goals, and vis versa., • Spearhead and conduct proactive education campaigns to support enhanced understanding among public policymakers, regulators, legislators, and other government officials on AI and data issues in region., • Collaborate with team members and colleagues in Corporate Responsibility to leverage JPMC's relationships with third parties, trade associations, and research, partnership, and advocacy resources in support of an AI and data policy strategy., • Extensive experience in policy advocacy, government relations, or a related role, with a focus on AI, data, and technology policy., • Deep familiarity with European policy development processes and major legislative frameworks related to technology and data., • Strong understanding of AI/data products, governance and public policy, and related issues, including regulatory and social impact considerations., • Proven track record of managing strategic relationships with external stakeholders, including elected and public agency officials; trade associations; industry coalitions; research institutions; and civil society organizations., • Strong internal stakeholder management experience, including in building consensus inside of large organizations, working in a highly cross-functional environment, and coordinating work across diverse internal teams to drive results., • Excellent communication, writing, and interpersonal skills, with the ability to effectively engage with diverse audiences and build consensus., • Demonstrated ability to think strategically and develop innovative solutions to complex policy challenges., • Experience communicating with senior executives and senior external stakeholders, including senior government officials., • University degree or equivalent experience. JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets over $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. The Corporate Responsibility (CR) department oversees the development and implementation of the firm's CR agenda and initiatives by crafting goals, policies, and initiatives that align with the firm's business strategies and operational objectives and support communities where we do business. CR includes Global Government Relations, Global Philanthropy, Sustainable Finance, Regulatory Affairs, and the JPMorgan Chase Institute. Global Government Relations (GGR) is housed within Corporate Responsibility (CR) and is responsible for developing and implementing a comprehensive policy, regulatory and advocacy strategy on behalf of JPMorgan Chase. This includes engaging in balanced advocacy with regulators and policymakers, understanding and providing thought leadership on how policies affect the firm's clients and economic growth overall, and governing internal coordination among regions and lines of business on global regulatory reform issues. The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm's data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly. JPMorganChase's Global AI and Data Policy Office is responsible for setting the firm's overall strategy for policy, engagements, and leadership on artificial intelligence (AI) and data issues, at a global level. The AI and Data Policy team sits within Global Government Relations and has dual accountability to the firm's CR/GGR and CDAO departments, working closely with both internal technical and business teams and with external stakeholders in support of shaping JPM's advocacy and thought leadership on AI, data, and related technology policy issues. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Agency : Havas London Job Description : Please note, this is a very specific role - we need a Strategy Director who knows how to find the insight and create the binding stories within both the healthcare and beauty space, while also knowing how to deliver integrated brand strategy which can touch heart and culture on a macro level. We cannot consider you for this role if you don't. About Havas London We are Havas London — a modern agency with the power and the freedom to shape the future of creativity for ourselves and our clients. We are here to Make a Meaningful Difference. It’s not just a philosophy — it’s our benchmark for everything we do. We’re proudly a home for self-starters who care hard about their craft, their thinking, and the people they work with. We combine strategic depth with creative audacity — and our best work happens when we bring the two together seamlessly. The role To work across Havas London accounts including Galderma and consumer healthcare brands (Reckitt, Gaviscon, Fybogel) and help drive a focus on a ‘health and beauty’ new business push. To collaboratively work with Havas Village teams and agency partners, guiding and supporting them in creative and innovation development with strategic thinking, both on client accounts and new business efforts. To uncover consumer, brand, category and cultural insights, helping us achieve award-winning and highly effective communications campaigns. To inspire those around you to push for brave and better work. Key experience • You have solid planning experience 7-10 years in an agency and have gained breadth and depth across core planning disciplines and channels., • Premium beauty and/or aesthetics category experience, • Experience working in regulated healthcare category, with health care professionals as key audience OR experience working in regulated category with multiple target audiences (B2B2C), • Portfolio strategy experience, • Experience balancing global brand strategy with local market dynamics and nuances, • Confidence distilling complex scientific or clinical claims into consumer benefits and compelling creative propositions., • Experience managing brand and campaign strategy across functions – comms, social, PR, medical Leading us to great work through robust, strategically sound and brave thinking • Developing inspiring ‘creative strategies’ for the brands you will lead strategically, • Taking briefings from clients alongside team members, • Helping define research requirements and supporting delivery of insight work and creative development by partnering with data & insight teams as well as external research agencies, • Using agency marketing intelligence tools and data to discover compelling insights to drive the strategic planning process and shape inspiring creative briefs, • Supporting in the development of clear strategic recommendations across channels and consumer engagement platforms, • Ensuring there are defined success metrics for each brief, • Developing a clear narrative flow and story for client presentations, • Presenting and selling the ideas or solutions proposed, getting clients excited, • Become a thought-leader in the ‘health and beauty’ category, • Ensuring you are always fully informed about the areas we operate in, sharing where appropriate with colleagues and clients, • Leading inter-team discussions to help keep our minds sharp and at the cutting edge of thinking Facilitating and defining the task • As a Strategy Director you will work closely with client partners and senior clients to help define, interpret, and operationalise the communications task, • Ensuring a the ‘brief’ has been completed in partnership with client services and in collaboration with the broader strategic team (such as data, UX, innovation, or content as necessary), • You are able to respond to a wide range of briefs – whether creative or strategic - and draw on support from senior team members as and when appropriate., • You are hungry to find the sharpest angles on briefs and opportunities – you look for ways to innovate, to do things better, or for additional revenue opportunities through the insight process – always searching for a broad mix of insights to inspire the best work., • You have unique and expert knowledge about the healthcare professional and consumer target audience, brand and marketplace relating to your assigned clients and proactively discover, organise, integrate and disseminate information among the broader team, • You can write creative briefs that are succinct, articulate, and inspiring, • You will be the lead in the creative briefing process, leading those meetings and giving clear direction for the ideation process, • You love the creative process, know great work when you see it and can articulate why it’s great, how it answers the brief, and why it’s likely to be effective, • You have an appetite for learning and continually challenging yourself to come out of your comfort zone, • You are a natural champion of the consumer/healthcare professional target audience, fascinated by drivers of behaviour., • You are a team player, capable of building strong relationships around the agency and with clients particularly at junior and mid-level, • Start Date: As soon as possible, • Duration: Perm, • Contract: Full time Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

Agency : Search Laboratory Job Description : The new business and marketing manager is a mid-level support role but is expected to forge strong working relationships with all Havas Market employees, Havas Market is the performance and connected commerce specialists within the Havas Market Network and has built it’s proposition around the concept of unlocking the limitless performance of humans and technology. This business was re-launched as Havas Market in Jan 2025 when we brought together the legacy Havas Market business (marketplace and connected commerce specialists) together with Search Laboratory (a performance marketing specialist agency Havas acquired in 2021) to form an end-to-end performance marketing agency. Havas Market has its own marketing and commercial functions yet also integrates fully with the Havas Media Network. Over the past 12 months Havas Market has secured new business wins across B2B and B2C from sectors such as SaaS, Education, Travel, Retail and eCommerce. Notable brands include Personio, Arsenal, MyZone, Kia, it luggage, Ocado and GoStudent. The Role The new business and marketing manager is a mid-level support role but is expected to forge strong working relationships with all Havas Market employees, all senior stakeholders, and key members of the wider Havas Village London (HVL). The new business and marketing manager should be highly organised and process-driven, with a desire to learn and be curious. This person will be required to work across multiple workstreams and projects at one time, whilst continually maintaining a high work standard. Staying calm and displaying a positive attitude whilst under pressure, and successfully managing upwards to ensure workload is always manageable. This person will be a champion across the agency, its processes, its people and its culture. This person must demonstrate a passion digital/performance/retail/commerce. With a keen desire, willingness and curiosity to learn about agency marketing, overall running of the business, the clients we work with, the capabilities we deliver and the wider industry. Staying abreast of new innovations, and competitors within the industry, to be able to contribute effectively to successful growth and running of the agencies. This is a great opportunity for someone with 3+ years’ experience in media agencies, working in similar new business / marketing roles. Responsibilities The role has three primary areas of focus: Managing key stages within a new business process – RFI, RFP etc. Delivering impactful and consistent marketing – Social media, events – internal & external Generating noise – about our work, our culture and our people New Business • Reviewing and sharing inbound opportunities with Head of Commerical., • Manage team communication / diarising / own research and prep / client profiles & background info, • Support across all new business requirements such as pitch management pitch theatre, RFI’s, RFP’s and creds decks, • Support pitch leads on all new business opportunities, including pitch management, pitch theatre, RFIs, Chemistry and Tissue meetings, • Tracking all new business external tender sites, • Ensure team processes and communications are run smoothly, • Organise and manage case study library and creation of assets, • Management and reporting of agency social channels, website and all external profiles, • Co-ordination of annual awards planning and entries, • Cases study library and asset management, • Support with event management, including comms, logistics and evaluation, • Support with creation of marketing materials, inc management of content calendar with social, PR, email campaigns – draft copy, plan ahead, evaluate (monthly report), • Organisation and curation of content for agency newsletters, • Management and tracking of the new business pipeline and overseeing all CRM reporting, • Management of budget tracker, • Management of contact sheets, including client list, client teams, intermediaries, internal & external partners, etc., • Management of all agency subscriptions, • Adaptability and the ability to juggle changing priorities, • Meticulously organised and with a keen eye for detail, • Natural collaborator, • A ‘growth mindset’ – hand-raising, listens to and incorporates feedback, keen to learn, • An individual who brings passion and energy to the team and is always looking for ways to improve what we do, • Someone who is accountable, reliable and honest, • Ability to work to tight deadlines and under pressure, • Demonstrable experience at senior executive/manager level in a new business, client or investment role, • Confidence to be able to deal with the most senior level stakeholders, • Strong PowerPoint, Microsoft Outlook, Microsoft Teams, email marketing and copy-writing skills. Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

Good Growth Directorate Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team The Culture, Creative Industries and 24 Hour London Unit, in partnership with teams across the Greater London Authority (GLA), is leading an exciting new government-backed pilot to establish strategic licensing powers for the Mayor of London. This high-profile initiative is a cornerstone of the Government’s and Mayor’s shared growth agenda—unlocking opportunities for London’s hospitality, cultural and nighttime economies. About the role We’re looking for a dynamic and driven Strategic Programme Lead to drive forward the delivery of this major project. You will lead a fast-paced, cross-organisational effort to design and implement new licensing powers covering alcohol, pavement licensing, and major events—with the ambition to launch by April 2026. This is a unique opportunity to: • Shape a new policy and regulatory function within the GLA, • Drive innovation in how licensing supports London’s economic and cultural vibrancy, • Work with senior stakeholders across government, industry, and the city Job purpose: The GLA must rapidly initiate and deliver complex, high-impact strategic programmes in response to emerging Mayoral priorities, external shocks, and opportunities for city-wide transformation. These programmes often span multiple directorates, require extensive cross-organisational collaboration, and have substantial political, financial, and reputational implications. This senior-level post provides the authority, leadership and professional expertise required to design, establish, and drive the successful delivery of high-profile, cross-cutting Mayoral programmes. Reporting to the Assistant Director for Culture, Creative Industries and 24 Hour London), the postholder will be responsible for setting the strategic direction of major programmes, establishing robust governance and assurance mechanisms, overseeing delivery across multiple workstreams and partners, and acting as the primary interface with senior stakeholders including the Mayor’s Office, Assembly Members, Boroughs, government departments, and external delivery partners. The postholder may be responsible for leading long-term, complex delivery programmes or for designing and establishing programme infrastructure and capability before transitioning leadership to delivery teams. The role will be a member of the Culture, Creative Industries and 24-Hour London Unit’s Senior Management Team (SMT). Along with SMT, it will be responsible for contributing to the positive culture and running of the Unit. The postholder will ensure that the Unit’s resources, skills and policy opportunities are harnessed to the project and that the Unit develops, benefits from and strategically responds to the opportunities that the resourcing and delivery of the project represent – for the Unit and for the GLA. Current project status: The Culture, Creative Industries and 24 Hour London Unit, with teams across the GLA, will oversee and enable the development and delivery of a substantial new pilot to establish strategic licensing powers for the Mayor of London. This role will lead the team to ensure that this project is prioritised, funded and delivered at pace from within the GLA. This project team will work with all London boroughs, the Metropolitan Police, industry and other key partners in designing and implementing a new Strategic Licensing Policy and powers. The team will pilot a new Licensing Service that will improve licensing practice and partnership working across London, increasing economic impact, and creating a regional pilot that can influence national policy. Principal accountabilities: • Provide visible strategic leadership of major, complex and politically sensitive Mayoral programmes, ensuring alignment with broader policy objectives and city strategies, and driving delivery from inception to implementation., • Build, manage and lead project teams to drive delivery, including through periods of significant uncertainty – establishing an inclusive, outcome-focused culture, providing effective people management, and supporting team members to develop and progress., • Lead the strategic design, governance and programme assurance structures, working closely with Executive Directors, the Mayor’s Office and key partners to ensure clear lines of accountability, robust decision-making, and effective programme management., • Direct and manage associated programme teams and workstreams, ensuring performance is aligned with agreed success measures, value for money is achieved, and key milestones and risks are proactively managed and reported., • Act as the principal conduit to the Mayor’s Office, providing trusted advice, briefings and communications to senior political stakeholders including the Mayor, Deputy Mayors, and Mayoral Advisers, and coordinating cross-directorate inputs to support strategic direction and reputational management., • Establish and lead high-level partnerships with Boroughs, government departments, arms-length bodies, business and community sectors to secure collective commitment, influence shared outcomes, and shape the external environment for successful delivery., • Lead negotiations on funding and delivery arrangements, including strategic legal agreements, business cases and resource mobilisation, ensuring GLA interests are protected and delivery models are sustainable., • Represent the GLA at senior-level forums, Assembly Committees, sector bodies and in public settings, building credibility, trust and understanding of the programme’s aims and benefits., • Champion equity, inclusion and community voice throughout programme design and delivery, ensuring London’s diverse communities are reflected in governance, engagement and outcomes., • Provide professional leadership and line management to senior programme and project managers, ensuring high performance, continuous development, and a collaborative culture across multi-disciplinary teams. Accountable to: Assistant Director, Culture, Creative Industries and 24 Hour London Person Specification Technical requirements/experience/qualifications To be considered for the role you must meet the following essential criteria and behavioural competencies: • Significant experience of successfully leading and delivering complex, high-profile programmes or projects in a political, public sector or multi-agency environment., • Proven ability to lead and manage multi-disciplinary teams, particularly through periods of uncertainty and change. This includes setting strategic direction, overseeing performance, and fostering a collaborative and inclusive working culture., • Experience of developing and implementing governance structures and assurance frameworks to support the delivery of programmes or projects at scale and in complex political and stakeholder environments., • Demonstrable experience of managing programme or project budgets and resources effectively, with a strong understanding of public sector procurement and financial controls., • Credibility with political stakeholders at the highest level, and ability to engage and influence wider senior stakeholders, including government departments, local authorities, elected members, and community or commercial partners., • Strong communication skills, including the ability to produce high-quality briefings, reports and presentations, and to communicate complex information clearly to a range of audiences., • Knowledge and understanding of the Mayor’s priorities and the political and policy context in which the GLA operates, or the ability to quickly develop this. Building and Managing Relationships ...is developing rapport and working effectively with a diverse range of people; and sharing knowledge and skills to deliver shared goals. Level 4 indicators of effective performance: • Identifies and engages a diverse range of influential contacts within stakeholder and community groups, and partner organisations, • Builds alliances to establish mutually beneficial working arrangements, openly sharing knowledge and insights, • Actively challenges and addresses ‘silo attitudes’ to encourage effective relationships, • Understands the complexities of political dynamics and uses this to manage relationships and resolve conflict effectively … is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 4 indicators of effective performance: • Articulates self with credibility and conviction, encouraging buy-in to corporate position Influences the thinking of other organisations, encouraging them to deliver, • Influences the thinking of other organisations, encouraging them to deliver with the GLA, • Acts as a credible and convincing spokesperson and negotiator for the GLA, • Ensures that the organisation communicates inclusively with staff and external stakeholders Acts as a credible and convincing spokesperson and negotiator ...is being flexible and adapting positively, to sustain performance when the situation changes, the workload increases, tensions rise or priorities shift. Level 4 indicators of effective performance: • Demonstrates resilience in the face of challenge from staff, media and partner organisations, • Shows positivity in the face of external pressure, minimising negative impact, • Drives a culture of continuous improvement, • Sets the direction for organisational development and ensures effective communication of change initiatives Level 4 indicators of effective performance: • Develops a positive and compelling vision of London’s future potential, demonstrating confidence in the strategic direction, • Translates an understanding of the complex and diverse threats and issues facing London into positive action, • Proactively involves partners in strategic thinking, incorporating their views into plans and working with them to align strategic priorities, • Sets organisational priorities by identifying where time and investment is needed most How to apply If you would like to apply for the role you will need to submit the following: • Up to date CV Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345). As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to learn more about the role, there will be a Teams information session at 1pm on Tuesday 26 August. Afterwards the session will be available as a recording. Please use this link to join: If you have any questions about the recruitment process, contact the ___ who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you’ll be invited to an interview/assessment. The first interview/assessment date will be 23 September 2025. Second stage interviews will take place the week commencing 29 September. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Location and Benefits This is a hybrid role; the postholder will split their time between coming into the office up to 3 days and home working. The main office will be at London Fire Brigade’s Head Office (Union Street, London SE1). The postholder will be expected to occasionally attend events and meetings elsewhere, in particular, City Hall (Kamal Chunchie Way, London E16 1ZE). In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) basic check. Secondment Opportunity If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying: • On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;, • successfully completed your probation period and are performing to the required standard for your current role; and If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. For further information, please see ___. IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the ___ form as it is not a secondment. If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application. More Support If you have a disability which makes submitting an online application form difficult, please contact ___.

Job Summary: As a Global Head of On-Balance Sheet Liquidity Product within Securities Services Cash & Liquidity, you lead innovation through the development of products and features that delight customers globally. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. The On-Balance sheet product team is responsible for running a $200BN+ deposit book, $1.5BN of overdrafts, providing innovative interest and liquidity solutions designed to meet the needs of Securities Services asset manager and asset owner client base – handling 365,000+ demand deposit accounts across 70+ currencies. The team reports into the Global Head of Cash & Liquidity, and will be part of the Custody organization within Securities Services. The team functions as Subject Matter Experts across the on-balance sheet verticals including but not limited to interest pricing, cash concentration and liquidity solutions (notional pooling, group pricing). The team is responsible for the entire lifecycle of product solutions, including regulatory obligations related to deposit taking and deposit insurance. You will lead the completion of our strategic multi-year platform build and client migration to our single global liquidity platform, including mission critical migrations of notional pooling and group pricing, and be responsible for defining the strategic future product set which this platform will enable. This role demands subject matter expertise, given the complex regulatory frameworks across Basel III, GSIB, deposit protection rules, withholding tax obligations, and the multi-jurisdictional footprint the business spans. Job responsibilities: • Lead a global team of Product Managers, located across Luxembourg, London and New York, • Manage both liability and asset product solutions, partnering with JPM Payments to adapt and adopt capabilities to meet the unique needs of asset manager and asset owner clients, • Develops a product strategy and product vision that delivers value to customers, championing globally consistent solutions to meet our clients wherever they wish to transact, • Owns product performance (i.e. end to end delivery of product outcomes from onboarding through to day to day delivery) and is accountable for driving enhancements to achieve business objectives, • Shape the future of balance management and projections for Securities Services clients, working in conjunction with JPM Payments and Securities Services colleagues as we replatform our core custody systems in the US, • Leads as the subject matter expert on Deposit products, ensuring pricing is timely updated to reflect Central Bank actions and market events, and accompanying deposit insurance and regulatory matters are appropriately satisfied – with robust operating models to support delivery, • Manages discovery efforts and market research to identify customer solutions and integrate them into the product roadmap, • Owns, maintains, and develops a demand roadmap that enables development to support the overall strategic roadmap and value proposition, • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability, • Leverages data to provide insights on portfolio trends and set action plans, • Partner with Solutions and Balance Sheet Management colleagues to develop pricing models and tools to support decision-making and improve pricing processes, • Experience or equivalent expertise delivering products or projects in either a Securities Services or deposit and liquidity management business, • Experience driving change within organizations and managing stakeholders across multiple functions, • Proven ability to influence and drive the adoption of material changes in operating model, • Strong organizational and communications skills, • Experience as people manager, • Extensive knowledge of the product development life cycle, technical design, and data analytics, • Securities Services-related experience, and/or deposit experience J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Director of Fundraising (Rising to Deputy CEO) We are seeking someone, with deep expertise in major donor engagement, to lead our fundraising, policy and communications teams, alongside senior management team projects. This is the perfect opportunity for an experienced fundraiser who wishes to transition into a senior leadership role. The ideal candidates will have held a managerial role encompassing multiple high-value income streams. To apply, please send your CV and covering letter to ___. Job share applications will be considered. All applications must be received by midnight, Sunday, 14 September 2025. First round interviews will take place on 22 or 23 September. Second round interviews will take place on 3 October. Please ensure you are available on all days. As a cross-border, cross-culture children’s charity, Equality, Diversity and Inclusion is at the heart of what we do. We are committed to fostering a workplace that promotes mutual respect and allows equal opportunity for all. We seek applications for candidates with diverse backgrounds including, but not at all limited to, family overseas, experience being raised by non-biological parents, ethnic minority communities and people with health conditions or impairments. We are proud to be a member of the Experts by Experience Employment Network (___), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at ___ which may help in preparing your job application. Key responsibilities: 1. Strategy and Management: • A core responsibility of this role is to lead and inspire CFAB’s fundraising team to deliver sustainable and growing income across a diverse range of streams, including trusts and foundations, corporate partnerships, individual giving, events, and new income opportunities., • You will drive the development and implementation of a comprehensive fundraising strategy aligned with CFAB’s mission and long-term goals, underpinned by robust financial planning and performance monitoring., • By analysing sector trends and internal data, you will identify priority areas for growth and innovation, ensuring the team is equipped to meet ambitious targets., • You will oversee the effective use of our Salesforce CRM system, ensure compliance with Gift Aid regulations, and maximise sponsorship opportunities., • Working closely with the CEO and Board, you will provide expert insight on fundraising trends, risks, and opportunities, while cultivating relationships with high-value donors and partners., • You will ensure income diversification, oversee all major fundraising streams, and lead your team of three with clear objectives, accountability, and a shared commitment to excellence. Through strategic leadership and a collaborative approach, you will help secure the resources needed to advance CFAB’s vital work and long-term impact. 2. Major Donor and Corporate Partnerships: • You will deliver CFAB’s major donor fundraising programme, overseeing all related cultivation activities and events linked to major donors and individual giving., • You will develop and implement a year-round supporter engagement strategy, creating clear supporter journeys aligned with a calendar of events and communications designed to deepen relationships and maximise philanthropic support., • You will support major donors in hosting their own cultivation events to expand CFAB’s network and grow the pipeline of prospective supporters. In addition, you will explore opportunities to develop legacy fundraising and corporate partnerships as emerging income streams. 3. Marketing and Public Affairs: • You will provide strategic leadership to CFAB’s communications and policy functions, line managing the Communications and Policy Manager to ensure alignment with organisational goals., • You will oversee the development and approval of all campaigns and communications materials, securing pro-bono support or sponsorship where appropriate., • You will contribute content for the biannual Patron and Donor newsletter and work closely with the CEO to shape and deliver consistent and impactful policy messaging., • You will proactively monitor new funding opportunities from institutional donors such as FCDO, UNHCR, and UNICEF, consulting with the operational team to assess suitability and leading the development of multi-stage bid applications., • You will be responsible for ensuring the successful delivery of any resulting projects. In coordination with the CEO, you will maintain and strengthen relationships with institutional funders, ensuring CFAB’s reputation and visibility are upheld., • You will also collaborate the Communications Manager to ensure consistent messaging and compelling donor engagement as well as communication with our local authority stakeholders, oversee the creation and execution of fundraising campaigns and appeals. 4. Impact and Storytelling: • You will lead the organisation’s approach to impact measurement, working across departments to ensure that data effectively demonstrates the value and outcomes of CFAB’s services. In collaboration with the Head of Services, you will develop meaningful ways to capture and communicate the change we create for children., • You will support the CEO and wider team in gathering robust data, compelling evidence, and powerful stories and case studies that showcase CFAB’s impact and inspire ongoing support., • You will also oversee the work of the CRM Administrator to ensure that both quantitative and qualitative data are accurately and consistently captured in Salesforce to inform strategic decision-making and fundraising communications. 5. Governance and Representation: • As a key member of the Senior Management Team, you will contribute to the strategic direction and organisational development of CFAB. You will prepare high-quality briefings and reports for Board of Trustees meetings, ensuring timely and accurate information is shared., • You will contribute to the Fundraising Sub-Committee of the Board, providing quarterly updates on fundraising performance and strategic progress. As an ambassador for CFAB, you will represent the organisation externally, cultivating relationships with supporters, partners, and stakeholders to enhance our profile and impact. 6. Additional: With time and proven ability as Director of Fundraising, you may take on additional responsibilities and rise to the role of Deputy CEO. This will include creating and leading on strategic projects outside of your department, ensure effective delivery of operations across departments, independently prepare reports and updates for the Board, lead on people and culture and represent the charity across different international forums. Additional responsibilities will attract a 5 – 10% pay rise. Person specification: (Skills, Abilities, Knowledge and Experience) Essential: • Excellent written and oral communication skills., • Substantial working in fundraising, a good portion of which should be in a major donor fundraising role., • You will have a proven track record of fundraising proposal writing or commercial bid writing., • Excellent research skills and critical analysis to ensure effective matching of our funding priorities to giving criteria., • Effective time management skills and the ability to multi-task and prioritise competing demands, even when under pressure, in a methodical and systematic manner., • Good management skills and experience with budgets., • Experience of a fundraising role within a similar sized charity., • Familiarity with the social care or health sectors., • Occasional participation in evening and/or weekend events, networking and meetings

Purpose of role London & Partners supports the growth journey of over 1000 businesses each year. The Event Programme Manager delivers some of our most important community events supporting start-ups and scale-ups, our peer-to-peer networks and sector community events (including Demo Days, Pitching Sessions, Overlooked and Female Founders groups). The position holder will also project manage our annual summit and build strong relationships with high-profile speakers in the tech ecosystem. Annual Summit & Networks • Curate and deliver the elements of the annual summit every November, owning any project management., • Build meaningful relationships with Partners and key stakeholders both internally and externally, • In collaboration with the wider Marketing directorate, lead and plan brand, marketing and communications strategy ensuring effective execution to achieve consistent, high-quality messaging and increased brand recognition. This may include, but not be limited to: cross-channel marketing campaigns; digital; social media; thought leadership content creation; PR opportunities., • Contribution to the creation of processes to monitor and evaluate the different deliverables of the summit and develop reporting tools to continue to build and improve on delivery., • Support the team to secure sponsorship funds, collaborating with the Partnerships team to support ongoing engagement of those Partners. Events and Communities • Work with the Head of Communities to feed into our strategy for community events peer-to-peer networks and sector community events (including Demo Days and Overlooked and Female Founders groups)., • Deliver a programme of community events, leading on content creation, curation, and delivery and ensure all events are of a very high quality and well attended. Where appropriate host or facilitate these events., • Liaise with the L&P sector leads (including Life Sciences and Creative Industries) to include high-quality speakers and develop content relevant to our communities and sector growth trends., • Manage engagement with our alumni communities and ensure they are aware of relevant L&P opportunities., • Ensure feedback (NPS) is monitored to continuously improve event satisfaction., • Support the partnerships team to identify potential commercial partnership conversations in relation to wider L&P programmes., • Perform data analysis and create data driven insights on programme content, Partners and community to inform critical decision making and programme content planning., • Strong interpersonal skills to manage a range of stakeholders and experience in establishing good relationship and alliances with internal and external networks, • Experience in curating and delivering regular high-profile events, • Experience in public speaking, including presenting and moderating., • A track record of collaborating with others to deliver results., • Able to develop innovative ideas and solutions to plans, challenges and objectives through creative and strategic thinking., • Able to demonstrate resilience and adapts positively within the context of ambiguous and fast changing priorities and cultural agendas., • Able to demonstrate self-awareness seeking out challenges and opportunities to improve both personal and organisational performance., • Is a clear, engaging and articulate communicator, able to convey a motivating and compelling sense of purpose, direction and success to key stakeholders., • Able to manage and deliver multiple projects and programmes of work alongside each other with available resources measuring and monitoring performance throughout., • Excellent interpersonal/customer service skills, ability to lead by example., • Ability to effectively develop and implement work plans and ensure all tasks are delivered to the required standards., • Ability to achieve deadlines and targets, monitor performance of the matrix team and take corrective action where necessary., • Ability to build relationships with a wide range of senior stakeholder representatives, partners and customers., • Attention to detail with high professional standards., • To join a fast paced, flexible and inclusive social enterprise, • Hybrid working environment, • 30 days’ holiday in addition to UK public holidays London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community.

Agency : Havas Media Group Job Description : We are looking for someone who has the ambition and drive to deliver excellence for themselves, for this role and for HMN UK. The successful candidate will have a proactive, can-do attitude and a point of view. S/he will be a natural storyteller and PR planner, equally comfortable with building relationships with key stakeholders (internally and externally) right through to crafting thoughtful copy for our SLT or successful award submissions. UK COMMUNICATIONS MANAGER HAVAS MEDIA NETWORK UK Overview Havas Media Network UK is one of the largest media agencies in the advertising industry. Since 2020, we have doubled our headcount to around 1000 people spread across our three offices (London, Manchester, Leeds and Edinburgh) and we now have over 400 clients. Leading industry magazine labelled us one of eight key media agencies to watch in 2025. Against this backdrop, we are recruiting a communications manager to join Havas Media Network’s growing UK PR team. Working closely with another communications manager and the wider growth team (consisting of marketing, new biz and prospecting), you will report into HMN UK’s head of communications. You will play a key and influential role in driving reputational and commercial growth of HMN. You will be in charge of two of HMN’s key agencies, namely Havas Media, Arena Media, Havas Play, Ledger Bennett and Havas Market, providing you with the opportunity to be integrated into some exciting businesses at the forefront of advertising/media and to work with senior stakeholders. Responsibilities will cover: PR planning & execution, media relations, copywriting, crisis communications, social media, press releases, award writing. There is a clear, ownable pathway to develop and grow at an exciting moment in the business’s history, which will be supported by your line manager and raft of tools available through Havas. We offer a generous employment package and have a vibrant culture. It’s why we’re Campaign’s Best Places to Work seven years in the last eight. We currently work three days in the office – this is a hybrid role, not a remote one. Position starts 1 January 2026. What are we looking for? We are looking for someone who has the ambition and drive to deliver excellence for themselves, for this role and for HMN UK. The successful candidate will have a proactive, can-do attitude and a point of view. S/he will be a natural storyteller and PR planner, equally comfortable with building relationships with key stakeholders (internally and externally) right through to crafting thoughtful copy for our SLT or successful award submissions. Essentials: • 3+ years’ experience in a PR or in-house communications role, ideally (but not necessarily) within an advertising agency or PR agency that services this industry., • Excellent writing (and editing) skills and adapting writing styles to different channels and communications platforms., • Strong eye for a story that tells a joined-up narrative over the long-term, with a focus on quality not quantity in its delivery and in toe with the PR strategy., • The ability to juggle multiple workstreams and seeing actions through to completion – including managing internal and external stakeholders along the way. Nice-to-haves: • Knowledge of social media and platforms, and how they can be used effectively., • Demonstrable existing journalist relationships within and/or interest in the advertising/creative sector is preferred., • Basic design skills would be an added bonus – but is absolutely not necessary as design members belong to our team. But don’t let the above hold you back from applying – if you think you have the entrepreneurial flare to bring something different to the role and get up to speed quickly, then get in touch. What does all of that mean in practice? Core comms function • Manage comms for your agencies – including news announcements (drafting, managing approvals, selling in), thought leadership (including ghost writing for agency leadership as required), profile-raising, feature opportunities and internal comms., • Develops communications strategy, messaging, plan, KPIs and programme execution, • Works with agency leadership to craft compelling long-term narratives for them and their agency., • Grows relationships with senior clients and other key partners to help promote the work we produce., • Develop and maintain a proactive PR ‘pipeline’ – including being the first port of call for inbound media enquiries and on top of the editorial pipeline. Awards • Support on award entries for your agencies and people in them, i.e. Campaign Agency of the Year, Media Week, The Media Leader Awards, School Reports, 40 Over 40, Ad Net Zero Awards, etc. Social • Work closely with relevant stakeholders to share content, amplification and best practice across divisional channels. Events • Investigate and secure speaking opportunities for HMN leadership and the agencies’ clients., • Assess and advise on paid-for opportunities (i.e. sponsorship)., • Support the wider new business team on owned events, i.e. in-person events, webinars, podcasts, etc. Content • Create and deliver material for other internal and external communications, i.e. newsletters, presentations, etc., • Work with the wider new business and marketing teams to maximise content and marketing opportunities within paid, non-media partnerships i.e., Adforum, Oystercatchers. Team • Work with the wider growth team to ensure PR is joined up and supporting those functions and vice versa. Admin • Yep. You know the sort. We all do it and try to keep it light-touch. But internal reporting of reputational growth and success, among other such reporting, are important. What’s in it for you? HMN UK is headed up by CEO Patrick Affleck who since 2020, has transformed the business into a sustainable, modern and future-facing communications agency fit for our clients, industry and people. In 2022, we turbocharged our capabilities in performance marketing, content, commerce and B2B. We are now an award-winning and influential business, and the only way is up. We have made Campaign’s Best Places to work list seven out of the last eight years consecutively, helped by our enhanced employee schemes such as our parental leave policy into an ambitious, inclusive, industry-leading parenthood package that provides four months’ and six-moths' fully-paid parenthood leave for all new fathers and mothers. We also allow anyone to work from anywhere in the world for 4 weeks a year. Our programmes HKX Campus, Havas Equalise and Havas Level Up also all help ensure everyone has equal and fair opportunity in our business. We also have a superb office and canteen in St Pancras where you’ll work. Meanwhile, the launch of our ‘ Meaningfully Daring Side Hustle’ programme accessible to anyone in the business that helps our people to develop other skillsets outside of media and foster an entrepreneurial culture in Havas. And we’re especially proud of our Havas Boost programme, which supports underrepresented businesses, made its first investment since launching late 2021. These are among a handful of ways we want to demonstrate that advertising can be a force for good beyond our industry. Application process You’ve read this far – well done! Are you interested in applying? If so, this is the application process: • Submit your CV and a covering letter for how you fit the role, • Successful candidates will be brought to interview 2 weeks following closing of the application date., • First interview: a get to know you a bit more, • If you’re taken to second interview, you’ll be given a written task which you will do with the hiring manager, • Second interview: to dig a bit deeper into your experience and run through your task, • We’ll aim to confirm successful candidate two weeks of completion of the interview process. All candidates brought to interview will be given feedback and will have the opportunity to speak about their application. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

Job Description We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment. As one of the first Business Development Managers within this new venture at JPMorgan Chase, you will be responsible for building and scaling and end-to-end zero-to-one GTM motion. You will play a crucial role in ensuring the successful adoption of our products, while also setting up scalable processes and operating models for long-term growth. You are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world. Job responsibilities: • Own the full sales cycle - from lead generation, discovery calls to demos, proposals, negotiation and deal closing, • Execute the sales and growth strategy by identifying new business opportunities across a variety of target industries, user cases, and product capabilities, • Develop and maintain an active sales pipeline and maintains an active engagement plan, regularly engaging prospects and clients, • Work closely with marketing, product and GTM teams to develop go-to-market strategies and sales processes, • Contribute to business development strategy, proactively identifying areas of improvement as the business scales, • Collaborate on building out relevant business development and sales resources to establish disciplined business development procedures, • Partner with our product team to inform the product roadmap from the customer perspective, • As needed, support engineering team with customer-facing activities and communications, • Extensive experience in sales and relationship management for enterprise B2B technology, • Experience in commercialization and negotiations, • Proficient in consultative selling and pipeline development and account planning; demonstrated ability to position and close new business, • Ability to recognize a client's needs and apply solution selling, which requires a deep comprehension of technological products, • Actively hands on, detail orientated and outcome-focused, as well as a collaborative team player with the ability and experience of working across multiple functional and business groups, • Strong track record of operating in an agile, fast-paced software development environment, • Strong verbal and written communication skills; strong problem solving skills, • Experience working at a face-paced fintech preferred #ICBCareer About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Description OpenDoor I Paid Social Director PURPOSE The purpose of this document is to help prospective team members better understand the role and responsibilities with the position of Paid Social Director at OpenDoor, WPP’s bespoke global operating model for Amazon. ABOUT WPP & OPENDOOR At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon. OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor’s values are built from Amazon’s own 16 Leadership Principles, and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Paid Social Director. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. RESPONSIBILITIES Campaign Management • Overseeing the production of comprehensive paid social media plans (+ supporting material) that align with client’s objectives and KPIs. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders., • Overseeing a hybrid team (made up of both local and Global Hub employees) responsible for the end-to-end setup of paid social campaigns across all the relevant social platforms. Comfortable troubleshooting and helping train junior team members to use advanced features such as bid rules and 3rd party optimisation/creative/measurement tools., • Ultimately responsible for maintaining the standard of regular quality assurance (QA) checks undertaken by everyone working on the account (both locally and in the Global Hub) to ensure campaigns are set up to defined best practice standards (and helping to evolve these best-practices as necessary)., • Working with team to ensure the standard and accuracy of weekly/monthly campaign performance reports. Joining client calls on a regular basis and supporting the team to present results as necessary., • Ensuring all performance commentary delivers valuable insight and recommendations to clients. Working with the team to identify trends and recommend actions on-platform to capitalise/mitigate these trends as necessary., • Ensuring the standard of end-of-campaign reporting and quarterly/annual reviews. Leading standalone research projects as required by the client., • This will include both biddable social activities and non-biddable social activities (lens, IO products, custom products), • You will be the ultimate person in charge seeing through planning to activation via Wrike for all markets within Social, ensure tools like Smartly, Octra and Optimisation tools are used for the correct RTB., • You will lead Social analysis, optimization recommendations and test and learn approaches – both designed and deploying with the team., • You will be the ultimate lead for ensuring trafficking, naming conversions and audiences are built using Amazon’s requirements., • Responsible for delivering on the over-arching paid social strategy across the account(s) and ensuring this ties in with the wider digital and comms strategy., • Acting as a key social point-of-contact for your client(s) ensuring their continuing confidence in the quality of the team and agency’s social output., • Demonstrating a deep understanding of the media and technology developments that influence your client’s business. Able to identify opportunities to test and innovate in the paid social space, presenting these opportunities to stakeholders and securing client backing., • Managing internal and external stakeholders to ensure multiple projects can be delivered simultaneously and to the required standard., • Ensuring the effective management of both the local team and Global Hub employees, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met., • Working with your immediate team to help train and develop their skills as necessary. Leading by example to motivate and encourage all those with less experience on the wider team., • Communicate clearly and in a timely manner with internal and external stakeholders as required across email, chat, video and in-person. Leading presentations where necessary., • Attend and lead regular internal meetings and training sessions in order to actively contribute to a collaborative and friendly paid social community., • Identify opportunities to test and innovate in the paid social space. Presenting these opportunities to stakeholders and securing client backing. Developing these into initiatives that can be used to further evolve the standard & efficiency of paid social buying across the wider team., • Developing tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform., • Working closely with planning team + other channel specialists to ensure paid social activity compliments and enhances the wider marketing mix., • Collaborating on thought-leadership pieces and POVs for the agency and GMS social community., • Responsible for the accurate and effective management of agency finance processes. Ensuring the immediate team fulfil the mandatory finance process in a timely and accurate manner to ensure prompt payment/invoicing and minimise finance queries., • Extensive experience setting up and optimising paid social campaigns across a number of the key social platforms (Facebook, Instagram, Twitter, Snap, TikTok etc). Training certifications in any of the key platforms would be a plus (e.g. Meta Blueprint)., • Experience planning large-scale paid social campaigns, preferably across a mix of brand and direct-response objectives., • A clear track record of working with clients and external stakeholders. Forming strong relationships is key to the role and the ideal candidate should feel comfortable presenting to clients and leading calls regularly., • Experience line managing others, helping ensure day-to-day workloads are effectively managed. The ideal candidate should also have experience training and mentoring those more junior across all things paid social and should be able to communicate effectively with people from all diverse backgrounds, cultures, countries., • Experience planning and working towards commercial targets would be of benefit., • Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies., • Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon., • Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open., • Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making. Interested candidates are encouraged to submit their resume and cover letter to [email protected] by [application deadline]. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Amazon x WPP Confidential 1

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact We are the EssenceMediacom Worldwide Paid Social team, servicing both centrally executed campaigns in multiple languages as well as coordinating and supporting strategic directions across markets. We work on a mix of blue-chip clients for both direct and brand led initiatives including but not limited to: The Coca Cola Company, EY, Dell, adidas & Bayer. We are looking for a driven and enthusiastic Paid Social specialist to join EssenceMediacom Worldwide as a Paid Social Account Director. This opportunity will involve the creation and execution of Paid Social strategies. Client servicing to the highest standards is an integral element to this role, not only to serve existing clients, but to also grow new business pipelines. It will also involve the management of more junior team members, nurturing their paid social skill sets, with the expansion of further resources based on client successes. You will need a proven track record in paid social, ideally for a blend of direct response & brand client base. Having worked in the delivery of paid social strategy and operations, managing individuals, and fostering strong client relationships. The successful candidate will be able to develop their career with EssenceMediacom as they will be enabled to continually improve and expand on their paid social skills, with growth opportunities both upwards and sideways. The candidate will also have the opportunity to work across a diverse client base and help to shape and inform client strategy. Accountabilities include: Strategic Skills • Ensuring that Social best practice and frameworks are adhered to and be able to demonstrate continued account evolution., • Understanding and advising on the difference between brand vs direct response campaigns, • To understand Social within the wider marketing mix, its strategic importance throughout the customer journey., • Create/design Social biddable media strategy for client portfolio with managers, • Ensure strategy is clear and most appropriate to the client's objectives and KPIs with managers, • Ensure the quality of delivery and that strategy is effectively implementable by the team, • To identify areas of, and present back, opportunities (or limitations) that exists for the clients business. Seeking opportunities to innovate., • Build and maintain relationships with social tools and third-party technology partners, • Manage the relationship with the client principle and ensure client and agency aspirations are aligned, • To manage both internal and external stakeholders understanding of Paid Social, through education and relevant communication., • To act as a representative of the Paid Social department and MediaCom at all times. To build relationships throughout the company, identify opportunity for client growth, • To manage client output (reports, PCAs, plans), prioritisation of tasks, and ensure communications are tailored to the audience and the requirements of the brief., • Constantly feedback to line Manager and wider Account team relating to client developments, opportunities and pressures., • Build and sustain professional and collaborative working relationships with clients, • Overseeing planning, optimisation, uploading, reporting and campaign management across all social media channels, • Ensure robust operational process and workflow across paid social media advertising campaigns in line with MediaCom internal process and industry best practice, • Managing the effective day to day running of the accounts that sit within your remit, • Ensuring financial accuracy, through the planning and buying process, and reconciliation of spends, including client terms and associated Social fees., • The integration and understanding of Social and other biddable channels within the wider context of client business and media mix, by both internal and external stakeholders., • The appropriate use of tools to drive operational efficiencies and actionable business insights;, • Act responsibly and professionally at all times, representing the team, department and company., • Be responsible for 100% accuracy in media bookings and invoices;, • Monitor, identify and test new FMP or third-party technology platforms as appropriate, • Manage, motivate and train individuals, in line with business requirements, resource, and development needs, • Ensure individuals workloads are managed and prioritised in line with client needs, • Support and nurture junior employees, ensuring their training and development needs are constantly evaluated and fulfilled., • Clearly outline tasks and objectives with the Associate Director, with specific deliverables and timelines for progression., • Have identified training requirements with Line Manager, and a formal plan for delivery over 3-6months., • Be responsible for the team’s development (their 360’s and task & objectives), and to be tied in to their own objectives., • Manage the day to day running of the team with the support of Associate Director, • Highlight great teamwork, and client initiatives. Demonstrate examples of Social best practice to the wider team and contribute to department and wider agency., • Diarise weekly ‘WIP’ catch-ups, and regular task reviews., • Support Head of Paid Social responding to RFIs and RFPs At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: • Be Extraordinary by Leading Collectively to Inspire transformational Creativity., • Create an Open environment by Balancing People and Client Experiences by Cultivating Trust., • Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise., • An advanced understanding of Paid Social principles, • An understanding and passion for social media, content & creative best practises., • Moderate level of experience in optimising digital media across one or more channels including Google Display Network, Google AdWords, Facebook, Twitter, LinkedIn, • Excellent Microsoft Excel, Word and PowerPoint skills., • Excellent project management skills, • Effective and efficient working style, • Language skills desired, • Reporting experience and understanding of analytics tools, • Highly organised, • Team player Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide.

Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the role Are you a confident, collaborative leader who thrives in a fast-paced environment? We’re looking for someone just like you to help lead our Executive Support Team, supporting senior leaders and setting the professional standard across the organisation. In this key role, you’ll: • Lead and support a team of Executive Assistants, flexing resources and monitoring performance, • Build trusted relationships with senior leaders and provide expert oversight across complex remits, • Co-lead the Executive Support function, driving consistency and innovation, • Contribute to strategic planning and lead transformational projects What your day will look like As Executive Support Manager, you’ll ensure the team operates effectively and that Principals receive seamless, high-quality support, enabling business as usual to thrive even in a fast-paced environment. • Lead, motivate and develop a team of Executive Assistants, ensuring high-quality support for senior leaders and a flexible, responsive service., • Build strong relationships with senior stakeholders, balancing competing needs and finding smart, workable solutions., • Play a key role in the leadership team, shaping strategy, improving systems, and driving innovation across the Executive Support function., • Stay ahead of organisational priorities to ensure the team is well-informed, agile, and ready to respond to emerging events., • Maintain effective communication with a wide network of internal and external stakeholders to support seamless service delivery., • Oversee governance processes for Principals, including Gifts & Hospitality and Register of Interests., • Manage documentation workflows, including official correspondence To be considered for the role you must meet the following essential criteria: Technical requirements/experience/skills: • Experienced and highly skilled manager with experience of leading or supporting the leader of a team. Acting with expertise in prioritising work, developing efficient workflow, and managing and motivating team members to achieve operational goals, • Experience of delivering high level executive support service to the most senior members of an organisation, • Exceptional attention to detail and experience of managing multiple complex situations and prioritising effectively, • High level ability to work on own initiative, accurately to tight deadlines and to prioritise between conflicting demands Building and Managing Relationships …Is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance: • Develops new professional relationships, • Identifies opportunities for joint working to minimise duplication and deliver shared goals, • Understands the needs of others, the constraints they face and the levers to their engagement, • Understands differences, anticipates areas of conflict and takes action …Is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 3 indicators of effective performance: • Encourages and supports teams in engaging in transparent and inclusive communication, • Influences others and gains buy-in using compelling, well thought through arguments, • Negotiates effectively to deliver GLA priorities, • Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement …Is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance: • Monitors allocation of resources, anticipating changing requirements that may impact work delivery, • Ensures evaluation processes are in place to measure project benefits, • Gains buy-in and commitment to project delivery from diverse stakeholders, • Implements quality measures to ensure directorate output is of a high standard …Is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance: • Processes and distils a variety of information to understand a problem fully, • Proposes options for solutions to presented problems, • Builds on the ideas of others to encourage creative problem solving, • Thinks laterally about own work, considering different ways to approach problems …Is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly. Level 2 indicators of effective performance: • Challenges unethical behaviour, • Uses understanding of the GLA’s complex partnership arrangements to deliver effectively, • Recognises how political changes and sensitivities impact on own and team’s work, • Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas …Is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results Level 2 indicators of effective performance: • Takes decisions as necessary on the basis of the information available, • Makes decisions without unnecessarily referring to others, • Involves and consults internal and external stakeholders early in decisions that impact them, • Identifies potential barriers to decision making and initiates action to move a situation forward How to apply If you would like to apply for the role you will need to submit the following: • Up to date CV Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345) As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Judella Fereira would be happy to speak to you. Please contact them at ___ If you wish to talk to someone about the role, the hiring manager Judella Fereira would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the ___ who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you’ll be invited to an interview/assessment. The interview/assessment date is: Thursday 2 October 2025 (may be subject to change). Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. More Support If you have a disability which makes submitting an online application form difficult, please contact ___ If you have a disability which makes submitting an online application form difficult, please contact

Interim Head of Communications and Marketing Salary: £69,604 p.a. Location: Hybrid Working – Remote / London Contract Type: Full Time, Fixed Term (12 months) How to Apply If you believe that you are the right person for this role, please submit your CV and Cover Letter by Friday, 3rd of October 2025. Please note that the close date could be subject to change depending on the success of the recruitment process. About You You are a strategic and dynamic communications and marketing leader with a track record of delivering campaigns across multiple channels. With experience in managing corporate communications, media relations, and digital engagement. You will understand how to create communications that resonate with target audiences. Your leadership style is collaborative and results-driven, underpinned by strong organisational skills and the ability to manage complex projects and competing priorities without compromising quality. You have experience overseeing digital platforms from website content and email marketing to social media strategy. You are an excellent writer and editor who can develop and deliver a compelling narrative aligned to strategic goals. Your expertise in brand management ensures consistent application of visual identity and tone of voice across all touchpoints. You have successfully negotiated and managed contracts and service-level agreements, ensuring value for money. About the Role The Interim Head of Communications and Marketing will lead the operational planning, management and development of the College’s communications and marketing functions. The role will ensure that the College’s marketing and communications activity has clear objectives, is based on audience insight and is evaluated against defined metrics. This role is pivotal in shaping and articulating the College’s overarching narrative, integrating messages from across all workstreams into a compelling and engaging story that enhances understanding and raises the profile of the College and its products and services with internal and external audiences. Working within a small communications team, this role will work with colleagues and clinical representatives to ensure all activity supports the College’s organisational strategy and values. The role requires balancing a marketing mindset with an understanding of the needs and expectations of their membership, ensuring their communications remain relevant and member focused. Your duties include but are not limited to: • Contribute to the development of the marketing and communications strategy that has clear objectives, is based on stakeholder research and insight, has a credible operational plan for delivery and clear evaluation metrics., • Lead the planning and delivery of proactive and responsive marketing and communications across all channels – earned, owned and paid., • Lead the development and cascade of messages and engagement across the College’s communications channels, ensuring strategic alignment and consistency., • Be a proactive and collaborative member of the directorate, embodying the College’s values and leading by example., • Prepare papers, reports and advice for College Boards, Trustees and Council as required., • Manage the team and project budget(s) for the Marketing and Communications Team., • Provide direction, support and constructive feedback for team members through regular 1:1 meetings. The Package This is a full-time, fixed term position with a competitive employee benefits package, which includes (but is not limited to): • 31 days of annual leave, plus bank holiday, • One additional paid day of leave for each employee for the purpose of celebrating their birthday, • Healthcare support through Benenden Health, • Up to 12% pension contribution, • Hybrid and flexible working, • Wellbeing hour once a week, • Cycle to work and employee discounts schemes, • Training and development opportunities, • Access to Mental Health First Aiders and Employee Assistance Programmes About the College Our client is the professional body responsible for the specialty throughout the UK. They are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, they ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. Diversity, equality and inclusion is an integral part of their culture, so it is important to them that this is reflected in everything that they do. They welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure they actively embrace an inclusive and representative culture that encourages, supports, and celebrates their differences. Unfortunately, due to the volume of applications, they are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change. Applicants must reside and have the right to work in the UK. No agencies please.

Location: Crawley/Gatwick / South London Job purpose To assist the Building Consultancy division and Regional Director with the expansion and provision of building consultancy throughout the country, but principally South London team. Dimensions Financial data (budgets etc) • Assist in the achievement of personal and divisional fee targets set by Divisional Head., • Develop existing clients to increase income targets for individual fee income & team., • Monitor personal levels of aged debt no greater than 2 times level of fee income., • Develop new clients via business generation and marketing to improve income levels for individual & team., • Achieve personal income target. Total number of employees for whom you have line responsibility • None, • Assist with development of Graduate Building Surveyors. Key responsibilities • To be versed with and undertake all the usual aspects of building surveying., • To undertake continuing professional development (LLL) in matters relevant to building surveying and in compliance with RICS., • To assist in maintaining good relations with all clients and company personnel., • To liaise with and assist other members of the Company with provision of building consultancy services., • To maintain and improve office systems., • To help promote the Building Consultancy Division and the firm as a whole, both locally and nationally., • To maintain strict confidentiality concerning the Company and its clients., • To observe the requirements of the Company's and the Division’s Procedure Manuals at all times., • To undertake any other reasonable duties as requested by Management from time to time., • To generate Building Consultancy opportunities with both internal and external clients to promote services within Brighton and surrounding areas., • To assist cross selling of SHW services to clients. Communications & working relationships Internal • Building Consultancy division in all regions., • Other SHW Divisions in order to cross sell services and offer clients comprehensive property services. External • Clients, • Contractors, • Other property professionals Key performance indicators • Undertake all level of instructions successfully and efficiently., • To generate new targets to achieve new external client instructions., • To achieve annual fee targets to fulfil annual BCD target., • To contribute in overall team annual fee targets to achieve the team target considering the overall BCD target., • To monitor and maintain level of aged debt to within 2 months of fee income., • To maintain and develop personal client base., • To comply with RICS Rules of Conduct including achievement of annual CPD requirements., • To cross sell SHW services to all clients where feasible., • Provide administration information to HOD and Divisional Administrator as requested from time to time within time deadlines set. Person specification Knowledge, skills and experience required • Maintain professionalism., • Work efficiently., • Ability to work independent or as a team member for both divisional office and BCD division., • Utilise past experience as Chartered Building Surveyor to progress, manage and complete instructions on behalf of clients., • Remain approachable to all members of staff to assist queries raised in dealing with instructions or business related matters. SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.

Procurement Manager Location: East London | Full-time | Permanent We are seeking a Procurement Manager to lead and manage procurement activities, ensuring governance, value for money, and full compliance with legislation. This role will support the Head of Procurement in shaping procurement strategy, driving best practice, and delivering an outstanding service to both internal and external stakeholders. Key Responsibilities • Support the development and improvement of procurement systems, policies, and strategic initiatives., • Lead high-value or complex procurement exercises from end to end., • Ensure compliance with financial regulations, legislative requirements, and delegated financial authorities., • Provide expert advice to stakeholders on procurement processes, supplier selection, and cost estimation., • Implement robust supplier due diligence, contract management, and relationship management processes., • Oversee tendering processes, including issuing invitations, evaluating bids, and managing supplier communications., • Maintain accurate records, contract registers, and compliance documentation., • Re-tender substantial contracts and monitor supplier competitiveness., • Deliver training and support to managers and staff on procurement procedures., • Monitor procurement spend dashboards to ensure compliance and identify improvement opportunities., • Collaborate with stakeholders to deliver the procurement pipeline on time and in line with strategy. About You • Chartered Institute of Purchasing and Supply qualification (or working towards it)., • Proven experience managing procurement processes and contracts in a complex environment., • Strong understanding of procurement legislation and governance., • Excellent stakeholder management and communication skills., • Proficient in Microsoft Office applications., • Skilled in prioritising deliverables and meeting deadlines. 📩 Submit your CV or email me at Inventum Group is passionate about equity, diversity and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply for vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics. If you require any adjustments to apply for a role with us, please let us know in whatever way suits you best. Inventum Group is a Recruitment and ED&I Consultancy Business.

The Role: HR Generalist Contract Length: 4 Months Hybrid role: 3 days on site and 2 days WFH Must have active SC Clearance An exciting opportunity has arisen for a motivated and experienced HR specialist to join a dynamic team in a high-performing public sector organisation. This varied role will see you contributing to the full employee lifecycle, providing key support across HR operations, recruitment, employee engagement, and internal communications. Key Responsibilities Employee Services & Generalist Support • Provide day-to-day HR guidance and operational support to managers and staff in line with employment legislation, civil service standards, and best practice., • Respond to employee queries to maintain a high standard of service delivery. Intranet Development • Lead the development of HR content for a new organisational intranet, working closely with internal HR colleagues and external suppliers., • Structure content to reflect the employee lifecycle and ensure accessibility and relevance for end-users. Recruitment & Onboarding • Support the delivery of bespoke recruitment campaigns, ensuring compliance with Civil Service Recruitment Principles and internal processes., • Liaise with hiring managers and candidates to provide a smooth and compliant recruitment experience. Employee Engagement • Coordinate the delivery of the annual People Survey, liaising with stakeholders to increase staff participation and ensure meaningful data is collected., • Support initiatives to improve engagement across the organisation. Information & Data Management • Maintain accurate HR records and personnel files in line with data protection requirements., • Prepare reports on staffing levels, recruitment statistics, turnover, and other key HR metrics. Payroll Support • Prepare and check monthly payroll data for senior management sign-off., • Liaise with the Finance team to ensure accurate submissions and resolve payroll-related queries. Training Coordination • Book and manage training courses, liaise with external providers, and track individual development plans., • Analyse training feedback and contribute to quarterly learning reports. Team Collaboration • Work closely with colleagues across HR and Finance, supporting wider team objectives., • Provide additional administrative and operational support to the Head of HR as required. Key Deliverables • Delivery of HR content for the new intranet., • Support recruitment activity during peak periods., • Drive participation in the Civil Service People Survey., • Respond to HR queries from managers and staff, ensuring business continuity and service standards. Skills and Experience Essential: • Minimum of 4 years’ HR experience, ideally in a public sector or regulated environment., • Broad HR knowledge including recruitment, casework, employee relations, and business partnering., • Strong communication skills and confidence presenting information to varied audiences., • Ability to work collaboratively and manage multiple tasks simultaneously. Desirable: • Experience supporting a specialised or technical workforce., • Familiarity with payroll systems and HR platforms such as Oracle or similar., • Experience preparing reports and analysing survey/engagement data., • Understanding of compliance, audit, and record management in an HR context. Apply before 12pm on Friday 15th August

Operations Lead – Risk, Projects & Support DEPARTMENT Operations LOCATION London (Hybrid – 3 days per week in-office) ROLE OVERVIEW The organisation is seeking a hands-on, adaptable Operations Lead to provide support to the Head of Service Operations. This position spans all operational areas, requiring close partnership with department managers across Customer Service, Complaints, and Collections, as well as collaboration with other operations support functions. The role is central to ensuring compliance, supporting continuous improvement projects, and reporting on performance. It also involves providing high-quality support to department managers, stepping in to manage escalations and urgent issues as a trusted extension of the leadership team. This opportunity is suited to individuals who thrive in fast-paced, early-stage financial services environments and are willing to work flexibly across a broad range of responsibilities. The role offers wide exposure and the chance to make a meaningful impact across all areas of operations. RESPONSIBILITIES • Act as delegate for the Head of Service Operations when required, supporting initiatives and ensuring continuity across operational activity., • Create and maintain regular governance packs for operational areas in collaboration with analysts, including commentary, build, distribution, and action tracking., • Develop and maintain operational roadmaps, tracking and documenting key changes., • Support delivery of first-line risk management activities, including control testing, risk event management, and preparation for internal audits., • Assist department managers in escalations and urgent issues when required., • Coordinate operational deep dives and contribute to cross-team initiatives., • Work collaboratively with operations leads to drive improvements, including requirements gathering, reviewing and mapping processes., • Draft customer communications following risk events., • Collaborate cross-functionally to meet delivery, quality, and compliance objectives. REGULATORY & COMPLIANCE EXPECTATIONS All employees share responsibility for achieving positive customer outcomes. For this role, expectations include: • Identifying and raising risk events in a timely manner., • Staying informed of relevant regulatory changes., • Completing mandatory training within deadlines., • Adhering to Conduct Rules, including acting with integrity, diligence, and fairness, and observing proper standards of market conduct. CANDIDATE PROFILE Experience & Skills: • 4–6+ years in a fintech or regulated financial services environment in operations., • Essential: proven experience in personal lending and credit cards., • Comfortable managing ambiguity and switching between tactical and strategic tasks., • Strong communication and influencing skills, with the ability to present clearly to senior stakeholders., • Resilient and calm under pressure, thriving in a fast-moving, scaling environment., • Proven track record in operational roles within scaling organisations., • Strong knowledge of customer service, complaints, and collections within financial services, including regulatory requirements., • Experience in first-line operational risk management (e.g., risk events, control testing, RCSA)., • Excellent Excel and PowerPoint skills, with the ability to create compelling reports and presentations., • Strong analytical skills and familiarity with operational metrics., • CRM system experience (e.g., Salesforce). BENEFITS • Private medical insurance., • Health cash plan, including digital physiotherapy and skin clinic access., • Gym membership discounts., • Life assurance (four times salary)., • Pension scheme (3% employer contribution, 5% employee contribution)., • 25 days annual leave plus the option to buy or sell 5 days., • Birthday leave and 5 volunteering days., • Employee Assistance Programme for holistic wellbeing support., • Learning and development opportunities for professional growth.

Operations Support Coordinator (APAC) We’re looking for an Operation Support Coordinator to deliver unparalleled operation support to our APAC customers. This is a full-time role based in our head office in King’s Cross, The Coal Office London. Our Story Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and interiors. The company has a well-established global customer base which has achieved double digit growth over recent years. The company has offices in London, New York, Hong Kong and Shanghai, and launches new collections bi-annually at the Milan furniture fair and Maison in Paris. More information about us can be found at . About the Role As part of our ongoing ambition to deliver world-class customer experience and as a result of our rapidly growing business in APAC, we’re looking for an Operation Support Coordinator to complement our team. You’ll be reporting into our Customer Success Manager, APAC and work closely with our trade partners to ensure accuracy and speed in servicing our clients in APAC. As part of your role you’ll also support the EMEA team as needed, with the focus being on APAC. Key Responsibilities include: • Order Management: You will be processing customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining export documentation, • Claim processing: Handle quality claims end-to-end by verifying details, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction and improve processes, • Customers: You will support customers for your specific geo-regions, maintaining a close relationship with them. You will work closely with your manager to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow., • Aftersales: You will be responsible for the aftercare aspects of all your orders, product questions, delivery queries, collections, credits and returns., • Communication and Relationships: Managing your orders and responding to customer queries via emails (and occasional calls) within agreed KPI’s, with enthusiasm and a can-do tone. Liaising with our planning, logistics, Product, sale departments About You We are looking for a self-starter with a strong desire to kick-start their career within customer service/operations. Whether you are straight out of university or have already gathered some customer service experience, we are looking for someone who thrives on the prospect of delivering exceptional customer experience and business growth for an iconic brand. You will have an academic background in a related subject, whilst some work experience for companies operating predominantly in the wholesale or retail space will be advantageous for this role, such would be some prior sales experience. You will have a mix of these experiences, skills, and qualities: • Strong priority management and Organisational skills – you take pride in being organised and methodical with a keen eye for detail., • Strong communication skills – You have an exceptional communication style. You have a perfect command of written and spoken English. Speaking Mandarin would be a plus. Your attention to detail in all your communications is second to none with foresight, accuracy, and due diligence in your communication., • A resilient and proactive mindset - You thrive on autonomy and ambiguity, and love to proactively create plans and structure your work. You have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work., • Proactive from end to end – having the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated., • A positive attitude - you care about our customers and naturally put yourself in their shoes. You take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with your charming disposition, enables you to foster authentic connections and relationships that sustain and deliver., • Competent IT skills - you are familiar with all Microsoft Office products and prior experience using Navision would be advantageous. For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands. We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

Event Director or Project Director, Events & Experiences - AGENCY EXPERIENCE REQUIRED Hybrid 2-3 Days Office Based in Central East London What do the people say about the company they work for! Fabulous culture, caring, supportive, ambitious!! JOIN A values-led creative agency helping people and businesses make meaningful change—combining intelligent creativity with heart to deliver impactful employer brand, culture, and communications solutions. What you’ll be part of Inspiring people for business performance. What we need in our new Event Director or Project Director. • An experienced Project Director who can work across complex creative event projects, delivering industry leading work to our best-in-class standard, whilst building quality client relationships that expand the work we deliver, budget management experience £500k+, • With a successful career of working within an agency, you'll be a highly skilled Event Project Director with experience in delivering events of different styles, including conferences, roadshows, experiential events, and award ceremonies., • An expert in leading the full lifecycle of large scale / complex / high profile events, with in-depth understanding of production and logistics elements for live, virtual and hybrid events., • A good understanding of health and safety., • Someone who can take full ownership of projects from initial brief and ensuring delivery on time, to budget and with the highest level of care., • Proven experience in owning and growing client relationships, gaining repeat business and developing new opportunities., • A confident communicator, with high levels of emotional resilience that can adapt quickly and positively to change and pace., • An ability to take, shape and write an amazing brief as well as advocate on behalf of your clients, spotting risks, solving unexpected problems, challenging assumptions, and making effective decisions under pressure., • Work across a range of events, think smart and expertly deliver projects to an excellent standard for our clients., • Work across a range of client brands, taking full ownership of complex event projects from initial brief through to delivery for a range of audiences - B2B, B2C and internal., • Collaborate with our creative specialists to scope and deliver effective, high quality, strategic and creative solutions for live, virtual and hybrid events., • Be uncompromising when it comes to attention to detail. Rationalising ideas against the brief and leaving nothing to chance., • Build strong and trusting relationships with stakeholders, partners, and suppliers alike. Owning key client relationships within client accounts., • Lead and contribute to pitch proposals and client presentations., • Lead by example to line manage, mentor and guide junior team members, providing constructive feedback and fostering talent and growth., • Stay on top of industry trends, best practices, and emerging technologies., • This role may include line management responsibilities. Get in touch now we'd love to hear from you!! This position would suit: Project Director, Event Director, Head of Events, Event Project Director, Client Services Director Agency, Agency Client Services Director, Account Director Live Events, , Client Services Director Events, Events Services Director, Head of Client Services, Director of Client Services, Account Director Senior Account Manager Live Events, Live Events Project Director, Live Events Director, Head of Events, Events Director, Director of Events, Senior Project Manager Senior Events Manager, Senior Events Project Manager, Head of Production, Head of Events, Events Director, Event Director Senior Event Manager, Senior Project Manager

Head of Learning & Leadership Development 2 Year Fixed Term Contract Part-time (3–4 days per week) | Hybrid – London with occasional UK travel A leading multi-business, international group (c1200 FTE) is looking for a strategic and commercially minded Head of Learning & Leadership Development to shape and deliver a future-focused learning strategy across diverse business operations. In this high-impact role, you’ll partner with senior leaders to elevate organisational capability, strengthen team performance, and create clear development pathways for employees at every level — from front-line supervisors to senior executives. What you’ll be doing • Setting the vision and strategic roadmap for Learning & Leadership Development across the organisation., • Commissioning and overseeing high-quality leadership programmes, management development initiatives, coaching, and mentoring frameworks., • Creating a Group-wide learning strategy that blends scalability with local adaptability., • Partnering with operational leaders to develop front-line leadership capability and embed practical supervisory skills., • Overseeing compliance and soft skills training delivery through best-in-class third-party platforms., • Using data, feedback, and performance metrics to evaluate the impact of learning investments and inform continuous improvement., • Providing toolkits, frameworks, and guidance to empower local HR and operational teams. What we’re looking for • Proven experience leading L&D and Leadership Development strategy in a fast-paced, ideally regulated environment, • A track record in developing executive and first-line managers and delivering leadership programmes that drive measurable business outcomes., • Experience working with digital learning platforms and integrating them into daily operations., • Strong influencing and stakeholder engagement skills in a matrixed, multi-site business., • The ability to combine strategic foresight with the willingness to be hands-on when needed. Why join? • Strategic leadership role with visible impact across the organisation., • Opportunity to shape a long-term learning culture and leadership pipeline., • Work with a diverse portfolio of businesses and geographies., • Hybrid working with flexibility (London HQ base)., • Collaborative, forward-thinking leadership team committed to people development. We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from people of all backgrounds, experiences, and perspectives — including those from underrepresented groups. If you require adjustments during the recruitment process, please let us know and we’ll be happy to support you. If you’re passionate about creating learning strategies that deliver tangible results — and you thrive in a role where influence, innovation, and impact go hand in hand — we’d love to hear from you. This part time role could suit a fractional L&D professional seeking a long term, stable contract alongside private client work, or an experienced development professional looking for reduced hours. Apply now to discuss the role, culture, and organisational vision in more detail. Please quote 51769 when calling Simon at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Our client, a City based Multi Asset fund manager is seeking a Senior Compliance Assurance & Monitoringv lead to take on a 12 month maternity cover. The business has a approx. AUM of over £15+ billion and employ's approximately 200 employees in the UK. The role is 70% BAU with 30% programme delivery. You will lead the Compliance Monitoring team of 2 direct reports and own the risk-based Compliance Monitoring Plan across the firms various entities, as well as offering the business your assitance in both Enterprise Risk tasks and the ideally the firm's ICARA submission - You will be availiable to start within the next 4 - 10 weeks (No later than 01.11.2025). You will be required to have evident current/past staff leadership skills please and experience from the buy side / investments & funds domain. Overview Operating within the second line of defence, the Compliance Monitoring Team provides independent assurance to the regulated Boards on the adequacy and effectiveness of systems and controls across the business through robust monitoring, thematic reviews, action tracking, reporting, and stakeholder engagement. The Head of Compliance Monitoring is responsible for managing the Compliance Monitoring Team, and overseeing the design, timely execution, and continuous improvement of the compliance monitoring framework. The role ensures that operations align with regulatory standards and internal policies, and that the firm is not exposed to undue risk. In addition, the Head of Compliance Monitoring will be involved with the organisation’s Enterprise Risk Management strategy, ensuring proactive identification, assessment, and mitigation of strategic, operational, financial, and regulatory risks. The role also includes general support to the Compliance Advisory team, and the Chief Legal & Compliance Officer, including effective cover for other areas within the Compliance team as required, reporting to, and membership of, relevant in-house committees, and engagement with the internal audit department and the internal audit plan. Compliance Monitoring Programme Design & Delivery Design and implement a risk-based compliance monitoring programme that aligns with evolving regulatory expectations, internal priorities and risk objectives, securing Board agreement to the plan. Lead the ongoing design, development and maintenance of the monitoring plan, procedures, methodologies and reporting templates so oversight remains consistent, effective and scalable. Continuously track regulatory change and emerging best practice, enhancing the framework so all parts of the firm are appropriately monitored—particularly during periods of change—and ensuring relevant rule changes are incorporated into the plan. Enterprise Risk Framework Oversight and Delivery Oversee the identification, assessment and mitigation of strategic, operational, financial and compliance risks across the firm, embedding risk awareness into business planning and decision-making. Maintain and evolve the corporate risk register and report key risk indicators to executive committees and regulated boards. Define and oversee risk appetite statements so risks are managed within agreed thresholds and business objectives. Work closely with Internal Audit, Legal and Operations to drive a unified approach to risk, and report metrics and trends to regulated boards and the Audit & Risk Committee to enable proactive governance. Team Leadership & Development Lead, coach and mentor a high-performing Compliance Monitoring team, fostering professional development, technical depth and a collaborative culture. Direct the timely delivery of the Compliance Monitoring Programme by overseeing planning and execution of thematic reviews and regular control testing, ensuring quality, consistency and regulatory alignment. Champion a culture of risk awareness, regulatory compliance and ethical conduct across the firm, and conduct regular formal and informal performance reviews, providing actionable feedback and development support. Stakeholder Engagement Work with business stakeholders to ensure monitoring findings are resolved and embedded within operational and strategic processes. Serve as a trusted adviser to senior leadership, offering expert guidance on compliance risks, internal controls and regulatory developments. Collaborate cross-functionally with Legal, Risk, Internal Audit and Operations to strengthen the control environment and promote a coordinated second-line governance model across the firm. Reporting & External Relations Produce high-quality reports for regulated Boards, the Audit & Risk Committee and other executive forums, translating compliance, risk and audit outcomes into clear, actionable insights and providing regular status updates on delivery of the monitoring plan and thematic work. Escalate delays or missed action deadlines to drive accountability and timely remediation. Engage with internal/external auditors, regulators and industry bodies as required, representing the firm with professionalism and subject-matter credibility. Support due diligence of outsourced providers (e.g., custodians, depositaries, transfer agents) and deliver meaningful reports and conclusions to senior management. Assist with Internal Audit information requests and track remedial actions to closure. General Support to the Chief Legal & Compliance Officer Conduct targeted research on new products, projects, business enhancements and regulatory developments, and lead day-to-day delivery of agreed projects to time and quality. Ensure alignment with team, departmental and business objectives, and provide general support to the Head of Compliance Advisory and the Chief Operating Officer as needed. Conduct and Behaviour Adhere to the regulator’s Conduct Rules and maintain up-to-date knowledge of changes. Act with integrity, due skill, care and diligence; be open and cooperative with the FCA; treat customers fairly and pay due regard to their interests; observe proper standards of market conduct; and act to deliver good outcomes for retail customers. Complete mandatory regulatory training on time and champion a culture of compliance, integrity and ethical behaviour across the firm. Other Undertake any additional responsibilities required from time to time. Education / Professional Qualification Educated to degree level or equivalent (ideal), with a relevant professional qualification in compliance, operational risk or investment management preferred (e.g., IMC, CFA, CISI). Experience / Knowledge — Compliance, Risk & Regulatory Expertise Demonstrable track record across compliance monitoring, surveillance, audit and enterprise risk management within regulated financial services. Strong understanding of compliance frameworks, including design and execution of monitoring programmes and thematic reviews. Experience / Knowledge — Investment & Market Knowledge Sound knowledge of investment products and financial markets, with the ability to apply this understanding to compliance communications, reviews and risk analysis. Experience / Knowledge — Technical Proficiency High IT literacy with advanced Excel skills and confidence working with complex databases and reporting systems. Proven capability to produce high-quality reports and management information for senior stakeholders and regulators. Experience / Knowledge — Professional Capabilities Excellent analytical, communication and stakeholder-management skills, with the ability to manage resources effectively to meet deadlines and targets.

Senior Administration Officer Location: Hybrid (3 days in the office and 2 at home) Salary: £34-38k DOE Contract: FTC Until Mar 26 We are seeking a highly organised, detail-focused Senior Officer to play a central role in delivering the Help to Grow: Management Programme – a flagship national initiative. This is a varied and impactful position that combines operational excellence, stakeholder engagement, and event coordination in a fast-paced environment. About the Role: Working closely with the Head of Alumni Events and the Director, you will ensure the smooth and efficient running of internal operations for the programme. This includes: • Managing alumni event processes, from funding applications to on-the-day delivery., • Supporting contracting, curriculum development, and programme guidance for delivery partners., • Keeping our CRM systems up-to-date and producing regular performance reports., • Coordinating meetings, panels, and advisory boards, and providing secretariat support., • Overseeing communications and content creation for alumni networks., • Maintaining the highest standards of quality, compliance, and efficiency across all workstreams. If you enjoy juggling multiple priorities, thrive under pressure, and take pride in delivering accurate, high-quality work, this role offers you the opportunity to make a real difference in a nationally significant programme. Key Responsibilities: • Assess and process business school alumni funding applications and claims., • Develop and maintain tracking processes, guidance handbooks, and templates., • Produce RAG and status reports for senior management., • Generate engaging alumni communications and share best practice., • Arrange Alumni Advisory Panel meetings, including agenda setting and pre-reading., • Provide on-site support at regional alumni events (travel required)., • Support contracting and stakeholder engagement., • Organise curriculum project meetings, proofread content, and coordinate surveys., • Work with finance on purchase orders and reconciliations., • Manage communications with third-party evaluators and mentoring providers., • Maintain contact lists, shared inboxes, and digital learning platform documentation. Experience & Skills: • Minimum 3 years’ experience in senior-level administration., • Track record in cross-functional projects and policy development., • Event coordination experience in a fast-paced environment., • Excellent communication, organisational, and time management skills., • Proficiency in Microsoft Office and working with CRM systems., • Strong attention to detail, proof-reading skills, and documentation accuracy., • Confident in liaising with multiple stakeholders. Desirable • Experience in higher education or non-profit sectors., • Exposure to contracts and legal teams., • Knowledge of Salesforce, Dynamics, or similar CRM systems.

Reference Code: 201890-en_GBContract Type: PermanentProfessional Communities: Marketing & Communications Capgemini’s Connected Marketing Operations practice sells and delivers Marketing Operations services to its top clients. Our portfolio of services is focused on delivering the latest and best in Content Operations, Campaign Management and Performance Marketing solutions to drive marketing and sales outcomes for the clients. We are looking for a results-oriented leader for driving portfolio growth and acquiring new clients in the UK & European countries. If you are driven by a hyper growth challenge and love to wow the clients with your innovative solutions, then this is just the right leadership role for you! Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Go to Market and Sales Activation • Drive end to end presales activities, including prospect identification, pitch creation, proposal submission, pricing and making client presentations, throughout the sales cycle and leading up to deal closure., • Work with the UK/Europe Head of GTM and presales teams throughout the client acquisition cycle to shape new offerings and drive growth., • Be responsible for achieving bookings and sales targets for Marketing Operations European market. Offer Development and Thought Leadership: • Develop value propositions on various marketing topics from our extensive portfolio, such as: Content Services, Campaign Management and Marketing Analytics, etc. for various clients & prospects., • Develop thought leadership and POVs to position the offer with internal and external audience., • Translate strategic discoveries, research, and workshop outcomes into external facing narratives, strategy briefs, and roadmaps for our clients and delivery teams, • Develop a network industry connections and analyst bodies to drive positioning studies and outcomes Solutioning and Transformation Projects • Work alongside the solutions team, to design solutions, pricing and delivery models and participate in client pitches and various sales actions to close the deal, • Set up and drive short term P&C/Advisory/Transformation projects and manage client relationship, • A proven track record of driving portfolio growth through active selling & pitching activities leading to bookings and revenue outcomes for related Digital Marketing solutions, • A solid prospecting background to include proposition building or leading the RFP process – experience of driving development of £5 million pipeline (minimum) or experience of having supported large scale deals, • Experience working in a large or global matrix organization preferably with a B2C brand(s) in Consumer Products, Retail., • Working knowledge marketing and digital marketing from either a delivery perspective or from client or agency side, • A creative individual able to identify challenges and generate innovative marketing ideas for the client from your own knowledge of marketing operational challenges, • Continuous learner who is willing to learn and remains open to new ideas and thinking. You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way. You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere®. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. 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Conference Executive - Travel Markets - London - Hybrid We’re currently seeking a Conference Executive to join a dynamic, high-performing team working on two of the travel industry’s most prestigious global events. This is an exciting opportunity for someone looking to take the next step in events and conference coordination with potential for a long-term career. You’ll play a pivotal support role to the Conference Manager, ensuring smooth planning and execution of the conference programme, managing speaker communications, and providing key onsite support during events. You’ll report directly to the Head of Conference and be managed day-to-day by the Conference Manager. Key Responsibilities: • Maintain up-to-date conference programmes and speaker lists in collaboration with the Conference Manager, • Proof and align all speaker communications and updates, • Act as the internal liaison between Marketing, Ops, and Sales teams to ensure agenda visibility and alignment, • Be a reliable contact for internal and external speaker/moderator queries, • Troubleshoot proactively and support smooth conference delivery, • Provide onsite assistance with session flow and speaker management, • Contribute ideas for new conference formats and scalable solutions, • Manage inbox and provide continuity when team members are away About You: • Exceptional written and interpersonal communication skills, • Strong organisational skills and the ability to manage multiple projects, • Proactive problem-solver with adaptability in fast-paced environments, • Confident with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Experience in events, conferences or similar project coordination roles is desirable This is a great opportunity for someone looking for the next step in the early stages of their career. If you're ready to contribute to world-class events and thrive in a collaborative team environment, apply now

Operations Support Coordinator (APAC) We’re looking for an Operation Support Coordinator to deliver unparalleled operation support to our APAC customers. This is a full-time role based in our head office in King’s Cross, The Coal Office London. Our Story Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and interiors. The company has a well-established global customer base which has achieved double digit growth over recent years. The company has offices in London, New York, Hong Kong and Shanghai, and launches new collections bi-annually at the Milan furniture fair and Maison in Paris. More information about us can be found at . About the Role As part of our ongoing ambition to deliver world-class customer experience and as a result of our rapidly growing business in APAC, we’re looking for an Operation Support Coordinator to complement our team. You’ll be reporting into our Customer Success Manager, APAC and work closely with our trade partners to ensure accuracy and speed in servicing our clients in APAC. As part of your role you’ll also support the EMEA team as needed, with the focus being on APAC. Key Responsibilities include: • Order Management: You will be processing customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining export documentation, • Claim processing: Handle quality claims end-to-end by verifying details, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction and improve processes, • Customers: You will support customers for your specific geo-regions, maintaining a close relationship with them. You will work closely with your manager to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow., • Aftersales: You will be responsible for the aftercare aspects of all your orders, product questions, delivery queries, collections, credits and returns., • Communication and Relationships: Managing your orders and responding to customer queries via emails (and occasional calls) within agreed KPI’s, with enthusiasm and a can-do tone. Liaising with our planning, logistics, Product, sale departments About You We are looking for a self-starter with a strong desire to kick-start their career within customer service/operations. Whether you are straight out of university or have already gathered some customer service experience, we are looking for someone who thrives on the prospect of delivering exceptional customer experience and business growth for an iconic brand. You will have an academic background in a related subject, whilst some work experience for companies operating predominantly in the wholesale or retail space will be advantageous for this role, such would be some prior sales experience. You will have a mix of these experiences, skills, and qualities: • Strong priority management and Organisational skills – you take pride in being organised and methodical with a keen eye for detail., • Strong communication skills – You have an exceptional communication style. You have a perfect command of written and spoken English. Speaking Mandarin would be a plus. Your attention to detail in all your communications is second to none with foresight, accuracy, and due diligence in your communication., • A resilient and proactive mindset - You thrive on autonomy and ambiguity, and love to proactively create plans and structure your work. You have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work., • Proactive from end to end – having the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated., • A positive attitude - you care about our customers and naturally put yourself in their shoes. You take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with your charming disposition, enables you to foster authentic connections and relationships that sustain and deliver., • Competent IT skills - you are familiar with all Microsoft Office products and prior experience using Navision would be advantageous. For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands. We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

Operations Lead – Risk, Projects & Support DEPARTMENT Operations LOCATION London (Hybrid – 3 days per week in-office) ROLE OVERVIEW The organisation is seeking a hands-on, adaptable Operations Lead to provide support to the Head of Service Operations. This position spans all operational areas, requiring close partnership with department managers across Customer Service, Complaints, and Collections, as well as collaboration with other operations support functions. The role is central to ensuring compliance, supporting continuous improvement projects, and reporting on performance. It also involves providing high-quality support to department managers, stepping in to manage escalations and urgent issues as a trusted extension of the leadership team. This opportunity is suited to individuals who thrive in fast-paced, early-stage financial services environments and are willing to work flexibly across a broad range of responsibilities. The role offers wide exposure and the chance to make a meaningful impact across all areas of operations. RESPONSIBILITIES • Act as delegate for the Head of Service Operations when required, supporting initiatives and ensuring continuity across operational activity., • Create and maintain regular governance packs for operational areas in collaboration with analysts, including commentary, build, distribution, and action tracking., • Develop and maintain operational roadmaps, tracking and documenting key changes., • Support delivery of first-line risk management activities, including control testing, risk event management, and preparation for internal audits., • Assist department managers in escalations and urgent issues when required., • Coordinate operational deep dives and contribute to cross-team initiatives., • Work collaboratively with operations leads to drive improvements, including requirements gathering, reviewing and mapping processes., • Draft customer communications following risk events., • Collaborate cross-functionally to meet delivery, quality, and compliance objectives. REGULATORY & COMPLIANCE EXPECTATIONS All employees share responsibility for achieving positive customer outcomes. For this role, expectations include: • Identifying and raising risk events in a timely manner., • Staying informed of relevant regulatory changes., • Completing mandatory training within deadlines., • Adhering to Conduct Rules, including acting with integrity, diligence, and fairness, and observing proper standards of market conduct. CANDIDATE PROFILE Experience & Skills: • 4–6+ years in a fintech or regulated financial services environment in operations., • Essential: proven experience in personal lending and credit cards., • Comfortable managing ambiguity and switching between tactical and strategic tasks., • Strong communication and influencing skills, with the ability to present clearly to senior stakeholders., • Resilient and calm under pressure, thriving in a fast-moving, scaling environment., • Proven track record in operational roles within scaling organisations., • Strong knowledge of customer service, complaints, and collections within financial services, including regulatory requirements., • Experience in first-line operational risk management (e.g., risk events, control testing, RCSA)., • Excellent Excel and PowerPoint skills, with the ability to create compelling reports and presentations., • Strong analytical skills and familiarity with operational metrics., • CRM system experience (e.g., Salesforce). BENEFITS • Private medical insurance., • Health cash plan, including digital physiotherapy and skin clinic access., • Gym membership discounts., • Life assurance (four times salary)., • Pension scheme (3% employer contribution, 5% employee contribution)., • 25 days annual leave plus the option to buy or sell 5 days., • Birthday leave and 5 volunteering days., • Employee Assistance Programme for holistic wellbeing support., • Learning and development opportunities for professional growth.

The Role: HR Generalist Contract Length: 4 Months Hybrid role: 3 days on site and 2 days WFH Must have active SC Clearance An exciting opportunity has arisen for a motivated and experienced HR specialist to join a dynamic team in a high-performing public sector organisation. This varied role will see you contributing to the full employee lifecycle, providing key support across HR operations, recruitment, employee engagement, and internal communications. Key Responsibilities Employee Services & Generalist Support • Provide day-to-day HR guidance and operational support to managers and staff in line with employment legislation, civil service standards, and best practice., • Respond to employee queries to maintain a high standard of service delivery. Intranet Development • Lead the development of HR content for a new organisational intranet, working closely with internal HR colleagues and external suppliers., • Structure content to reflect the employee lifecycle and ensure accessibility and relevance for end-users. Recruitment & Onboarding • Support the delivery of bespoke recruitment campaigns, ensuring compliance with Civil Service Recruitment Principles and internal processes., • Liaise with hiring managers and candidates to provide a smooth and compliant recruitment experience. Employee Engagement • Coordinate the delivery of the annual People Survey, liaising with stakeholders to increase staff participation and ensure meaningful data is collected., • Support initiatives to improve engagement across the organisation. Information & Data Management • Maintain accurate HR records and personnel files in line with data protection requirements., • Prepare reports on staffing levels, recruitment statistics, turnover, and other key HR metrics. Payroll Support • Prepare and check monthly payroll data for senior management sign-off., • Liaise with the Finance team to ensure accurate submissions and resolve payroll-related queries. Training Coordination • Book and manage training courses, liaise with external providers, and track individual development plans., • Analyse training feedback and contribute to quarterly learning reports. Team Collaboration • Work closely with colleagues across HR and Finance, supporting wider team objectives., • Provide additional administrative and operational support to the Head of HR as required. Key Deliverables • Delivery of HR content for the new intranet., • Support recruitment activity during peak periods., • Drive participation in the Civil Service People Survey., • Respond to HR queries from managers and staff, ensuring business continuity and service standards. Skills and Experience Essential: • Minimum of 4 years’ HR experience, ideally in a public sector or regulated environment., • Broad HR knowledge including recruitment, casework, employee relations, and business partnering., • Strong communication skills and confidence presenting information to varied audiences., • Ability to work collaboratively and manage multiple tasks simultaneously. Desirable: • Experience supporting a specialised or technical workforce., • Familiarity with payroll systems and HR platforms such as Oracle or similar., • Experience preparing reports and analysing survey/engagement data., • Understanding of compliance, audit, and record management in an HR context. Apply before 12pm on Friday 15th August

Operations Lead – Risk, Projects & Support DEPARTMENT Operations LOCATION London (Hybrid – 3 days per week in-office) ROLE OVERVIEW The organisation is seeking a hands-on, adaptable Operations Lead to provide support to the Head of Service Operations. This position spans all operational areas, requiring close partnership with department managers across Customer Service, Complaints, and Collections, as well as collaboration with other operations support functions. The role is central to ensuring compliance, supporting continuous improvement projects, and reporting on performance. It also involves providing high-quality support to department managers, stepping in to manage escalations and urgent issues as a trusted extension of the leadership team. This opportunity is suited to individuals who thrive in fast-paced, early-stage financial services environments and are willing to work flexibly across a broad range of responsibilities. The role offers wide exposure and the chance to make a meaningful impact across all areas of operations. RESPONSIBILITIES • Act as delegate for the Head of Service Operations when required, supporting initiatives and ensuring continuity across operational activity., • Create and maintain regular governance packs for operational areas in collaboration with analysts, including commentary, build, distribution, and action tracking., • Develop and maintain operational roadmaps, tracking and documenting key changes., • Support delivery of first-line risk management activities, including control testing, risk event management, and preparation for internal audits., • Assist department managers in escalations and urgent issues when required., • Coordinate operational deep dives and contribute to cross-team initiatives., • Work collaboratively with operations leads to drive improvements, including requirements gathering, reviewing and mapping processes., • Draft customer communications following risk events., • Collaborate cross-functionally to meet delivery, quality, and compliance objectives. REGULATORY & COMPLIANCE EXPECTATIONS All employees share responsibility for achieving positive customer outcomes. For this role, expectations include: • Identifying and raising risk events in a timely manner., • Staying informed of relevant regulatory changes., • Completing mandatory training within deadlines., • Adhering to Conduct Rules, including acting with integrity, diligence, and fairness, and observing proper standards of market conduct. CANDIDATE PROFILE Experience & Skills: • 4–6+ years in a fintech or regulated financial services environment in operations., • Essential: proven experience in personal lending and credit cards., • Comfortable managing ambiguity and switching between tactical and strategic tasks., • Strong communication and influencing skills, with the ability to present clearly to senior stakeholders., • Resilient and calm under pressure, thriving in a fast-moving, scaling environment., • Proven track record in operational roles within scaling organisations., • Strong knowledge of customer service, complaints, and collections within financial services, including regulatory requirements., • Experience in first-line operational risk management (e.g., risk events, control testing, RCSA)., • Excellent Excel and PowerPoint skills, with the ability to create compelling reports and presentations., • Strong analytical skills and familiarity with operational metrics., • CRM system experience (e.g., Salesforce). BENEFITS • Private medical insurance., • Health cash plan, including digital physiotherapy and skin clinic access., • Gym membership discounts., • Life assurance (four times salary)., • Pension scheme (3% employer contribution, 5% employee contribution)., • 25 days annual leave plus the option to buy or sell 5 days., • Birthday leave and 5 volunteering days., • Employee Assistance Programme for holistic wellbeing support., • Learning and development opportunities for professional growth.

Head of Design Location: London Heathrow Working Environment: On-site/hybrid Pay type: Competitive daily pay rate Our Client One of the world's largest airline groups, with a fleet of over 500 aircraft flying to more than 250 destinations. A company who are committed to providing exceptional service and creating memorable experiences for their passengers. The Role Hays are recruiting for an exciting opportunity for a Head of Design to join our client on a short temporary assignment for an approximate duration of 6 months. Take the lead in shaping the brand’s visual identity across every customer interaction and driving consistency, creativity, and long-term brand distinction. • Leads the creative direction of the brand through the customer experience by developing the design blueprint and applying it across all design programmes., • Develops end to end creative direction for the customer experience and ensures consistent application across all customer and brand touchpoints (marketing communications, pre-travel, airport ground, lounge, aircraft cabin and back office), • Leads design workstreams across key customer programmes e.g. cabin/seat development programmes, new lounges, airport customer experience, onboard soft product (bedding, amenity kits, menus), onboard digital experience., • Develops the global brand identity, including consistent application across all touchpoints, working in collaboration with the Brand team, • Leads Creative Studio to develop high quality content for multiple business areas that will strengthen brand and colleague narrative and drive greater efficiencies through in-house model, • Creates the design blueprint and ensures it continuously reflects the overall brand direction and customer strategy, • Oversees design budget, making appropriate commercial decisions to balance in-house vs outsourced activity to deliver the best value, • Holds senior relationships with design suppliers, driving best value for money through effective supplier selection and management., • Seeks to continuously improve design best practice through external network and industry knowledge Skills and Qualifications: • Educated to degree level or equivalent, • Experience in a creative or design role for a customer-facing organisation (essential), • Experience in end-to-end physical and digital creative development, • Brand, design or marketing qualification, • Experienced people manager, • Can translate a brand strategy into a compelling, consistent design which drives brand recognition and commercial results., • Can draw insight and inspiration from external and internal sources to deliver market-leading creative design, • Commercially astute, able to understand the true value of in-house vs agency development to deliver the best outcomes, • Displays & role models inspiring and supportive leadership skills & behaviours, • Role models excellent people management, • Strong communication, negotiation and influencing skills, • Emotionally resilient, reacts positively to change and will challenge the status quo, • Strong people manager, able to lead high performing teams in line with people management best practice, • Ability to review design proposals and give appropriate creative and design feedback direction Benefits: • Competitive day rate, • Hybrid working., • Flexibility with start/finish times What next? If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Conference Executive - Travel Markets - London - Hybrid We’re currently seeking a Conference Executive to join a dynamic, high-performing team working on two of the travel industry’s most prestigious global events. This is an exciting opportunity for someone looking to take the next step in events and conference coordination with potential for a long-term career. You’ll play a pivotal support role to the Conference Manager, ensuring smooth planning and execution of the conference programme, managing speaker communications, and providing key onsite support during events. You’ll report directly to the Head of Conference and be managed day-to-day by the Conference Manager. Key Responsibilities: • Maintain up-to-date conference programmes and speaker lists in collaboration with the Conference Manager, • Proof and align all speaker communications and updates, • Act as the internal liaison between Marketing, Ops, and Sales teams to ensure agenda visibility and alignment, • Be a reliable contact for internal and external speaker/moderator queries, • Troubleshoot proactively and support smooth conference delivery, • Provide onsite assistance with session flow and speaker management, • Contribute ideas for new conference formats and scalable solutions, • Manage inbox and provide continuity when team members are away About You: • Exceptional written and interpersonal communication skills, • Strong organisational skills and the ability to manage multiple projects, • Proactive problem-solver with adaptability in fast-paced environments, • Confident with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Experience in events, conferences or similar project coordination roles is desirable This is a great opportunity for someone looking for the next step in the early stages of their career. If you're ready to contribute to world-class events and thrive in a collaborative team environment, apply now

Location: Crawley/Gatwick / South London Job purpose To assist the Building Consultancy division and Regional Director with the expansion and provision of building consultancy throughout the country, but principally South London team. Dimensions Financial data (budgets etc) • Assist in the achievement of personal and divisional fee targets set by Divisional Head., • Develop existing clients to increase income targets for individual fee income & team., • Monitor personal levels of aged debt no greater than 2 times level of fee income., • Develop new clients via business generation and marketing to improve income levels for individual & team., • Achieve personal income target. Total number of employees for whom you have line responsibility • None, • Assist with development of Graduate Building Surveyors. Key responsibilities • To be versed with and undertake all the usual aspects of building surveying., • To undertake continuing professional development (LLL) in matters relevant to building surveying and in compliance with RICS., • To assist in maintaining good relations with all clients and company personnel., • To liaise with and assist other members of the Company with provision of building consultancy services., • To maintain and improve office systems., • To help promote the Building Consultancy Division and the firm as a whole, both locally and nationally., • To maintain strict confidentiality concerning the Company and its clients., • To observe the requirements of the Company's and the Division’s Procedure Manuals at all times., • To undertake any other reasonable duties as requested by Management from time to time., • To generate Building Consultancy opportunities with both internal and external clients to promote services within Brighton and surrounding areas., • To assist cross selling of SHW services to clients. Communications & working relationships Internal • Building Consultancy division in all regions., • Other SHW Divisions in order to cross sell services and offer clients comprehensive property services. External • Clients, • Contractors, • Other property professionals Key performance indicators • Undertake all level of instructions successfully and efficiently., • To generate new targets to achieve new external client instructions., • To achieve annual fee targets to fulfil annual BCD target., • To contribute in overall team annual fee targets to achieve the team target considering the overall BCD target., • To monitor and maintain level of aged debt to within 2 months of fee income., • To maintain and develop personal client base., • To comply with RICS Rules of Conduct including achievement of annual CPD requirements., • To cross sell SHW services to all clients where feasible., • Provide administration information to HOD and Divisional Administrator as requested from time to time within time deadlines set. Person specification Knowledge, skills and experience required • Maintain professionalism., • Work efficiently., • Ability to work independent or as a team member for both divisional office and BCD division., • Utilise past experience as Chartered Building Surveyor to progress, manage and complete instructions on behalf of clients., • Remain approachable to all members of staff to assist queries raised in dealing with instructions or business related matters. SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.

Head of Learning & Leadership Development 2 Year Fixed Term Contract Part-time (3–4 days per week) | Hybrid – London with occasional UK travel A leading multi-business, international group (c1200 FTE) is looking for a strategic and commercially minded Head of Learning & Leadership Development to shape and deliver a future-focused learning strategy across diverse business operations. In this high-impact role, you’ll partner with senior leaders to elevate organisational capability, strengthen team performance, and create clear development pathways for employees at every level — from front-line supervisors to senior executives. What you’ll be doing • Setting the vision and strategic roadmap for Learning & Leadership Development across the organisation., • Commissioning and overseeing high-quality leadership programmes, management development initiatives, coaching, and mentoring frameworks., • Creating a Group-wide learning strategy that blends scalability with local adaptability., • Partnering with operational leaders to develop front-line leadership capability and embed practical supervisory skills., • Overseeing compliance and soft skills training delivery through best-in-class third-party platforms., • Using data, feedback, and performance metrics to evaluate the impact of learning investments and inform continuous improvement., • Providing toolkits, frameworks, and guidance to empower local HR and operational teams. What we’re looking for • Proven experience leading L&D and Leadership Development strategy in a fast-paced, ideally regulated environment, • A track record in developing executive and first-line managers and delivering leadership programmes that drive measurable business outcomes., • Experience working with digital learning platforms and integrating them into daily operations., • Strong influencing and stakeholder engagement skills in a matrixed, multi-site business., • The ability to combine strategic foresight with the willingness to be hands-on when needed. Why join? • Strategic leadership role with visible impact across the organisation., • Opportunity to shape a long-term learning culture and leadership pipeline., • Work with a diverse portfolio of businesses and geographies., • Hybrid working with flexibility (London HQ base)., • Collaborative, forward-thinking leadership team committed to people development. We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from people of all backgrounds, experiences, and perspectives — including those from underrepresented groups. If you require adjustments during the recruitment process, please let us know and we’ll be happy to support you. If you’re passionate about creating learning strategies that deliver tangible results — and you thrive in a role where influence, innovation, and impact go hand in hand — we’d love to hear from you. This part time role could suit a fractional L&D professional seeking a long term, stable contract alongside private client work, or an experienced development professional looking for reduced hours. Apply now to discuss the role, culture, and organisational vision in more detail. Please quote 51769 when calling Simon at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.