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FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. To continue our growth and expansion, we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in Middlesborough Flannels. Maximise turnover to exceed required targets and identify opportunities to continually improve performance Manage and motivate the performance of the team to ensure sales targets are met and exceeded Be a strong presence on the shop floor to drive sales both personally and through the team Ensure exceptional customer service is delivered at all times Ensure all members of the team have the tools and knowledge to deliver the key business objectives Manage the presentation and merchandising of seasonal stock in line with Head Office directives Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors Ensuring all paperwork, policies and procedures are carried out efficiently and accurately Drive and deliver KPI's Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role Skills and knowledge: You should have a strong clientele background, with a solid database of personal contacts and clients Previous retail experience within the premium sector is preferred You will be an exceptional people manager, with strong leadership and motivational skills Excellent communication, planning and organisational skills Excellent analytical skills, the ability to interpret financial and sales data A high level of brand awareness and product knowledge An awareness of the local area Personal qualities High level of personal energy to drive projects to completion Confident and assertive Positive and enthusiastic with a can do attitude Passion for fashion retail Professional manner Trend aware, fashion conscious and well presented at all times Basic salary £32,161 per annum Weekly/Monthly Quarterly Commercial Bonuses Stocktake Bonuses Commission led bonuses across a wide range of products Monthly Group Rewards and Recognition Long Service awards We offer a wide range of Development Courses with National Qualifications 28 Days Holiday 50% Instore Uniform Discount Discounted Gym membership Group Wide 20% Discount across all Frasers Group brands

Spear Heads are delighted to be partnered exclusively with a leading entertainment group which manages 74 venues across UK, US and Germany. Our client has an exciting opportunity for an experienced VENUE DIRECTOR to join their team in Stockton as the Senior Leader of an iconic venue. The successful candidate will be major player in the local community - this role drives performance, profit and service delivery to customers, producers, promoters, and the business. Requires collaboration with colleagues in other venues, central functions and in the wider community to ensure best practice and excellent standards. A strong people manager, this role supports the venue Heads of Department in Operations, Marketing & Communications, Technical & Maintenance, Creative Learning and Business Development & Sales – with a focus on ensuring each individual alongside their wider team has all they need to drive their area of the business forward whilst working collaboratively and efficiently. Key Responsibilities: • Elevating the reach and status of the venue to transform the growth of the business., • Developing an ambitious vision and corresponding business plan for your venue, and implementing short, medium and long term plans to achieve the plan., • To achieve, or exceed, budget expectations. Ensure your venue is perceived to be vital to its community, and a desired destination for customers, producers, and promoters., • To offer inspiring leadership both internally and externally., • Take responsibility for the overall performance of your business, ensuring that there is a balanced approach to Customers, Shareholders, Employees, Reputation, Innovation, Entrepreneurship and Development., • Provide and determine the smartest allocation of resources in your control – and ensure the balance of resources is proportionate and appropriate to achieve short, medium and long term goals., • Actively create and pursue new income streams, including sponsorship and local programming opportunities, which fit the overall business objectives and vision., • To work to and help formulate the Business Plan for your venue, in consultation with your Business Director and your Business Partner (Finance Team) and deliver against its objectives., • To contribute to the programming of the venue through participation in an effective and collaborative dialogue with the Programming Director and his team; taking positive ownership of the resulting programme and offering ideas and/or new relationships to contribute to its longer-term development while taking responsibility for directly programming local bookings and events at the Venue., • Work with the Regional Head of Conference and Sales to develop and implement a commercial conference and events strategy to support the continued expansion of this key area of the operation., • To create a positive work culture for your team – ensuring a focus on individual development, open dialogue, and creative thinking in order to drive forward performance of both the employees and venue., • Ensure your teams are capable and able to deliver first class service to a range of internal and external customers., • Ensure the team work towards the agreed goals and targets and regularly review performance against those targets, dealing with performance issues appropriately., • Represent the venue and ATG Entertainment generally as necessary ensuring that the venue maintains its own reputation and its status as part of an industry leading organisation., • Support the development and delivery of community engagement activities and seek opportunities to further develop or support the venue through local partnerships., • Ensure you comply with all legislative requirements for people, standards, health & safety. Essential Skills and experience: • Previous experience working in a leadership and management capacity, as minimum at an equivalent level to a head of department, or in positions of significant responsibility in smaller organisations., • Proven ability to organise, lead and motivate a large and diverse team while engendering a sense of teamwork and common purpose., • Creative and results-driven approach to delivering sophisticated, high-quality customer service in a busy environment; a focus on and prioritisation of the needs of our customer, client, or collaborator., • Ability to pioneer positive change, engaging others and steering the team towards priority goals., • Ability to manage and develop internal and external relationships at all levels and collaborate effectively with a diverse team, • Good IT skills, with the ability to learn to use new software and systems. Desirable: • Experience in Event Management with an understanding of the requirements and considerations of hosting large scale performances and events., • Experience of delivering events in a modular venue with a varied programme, • Knowledge of the local music scene alongside strong contacts with local promoters/event planners, • Experience of co-promoting events, • Knowledge of ticketing or retail systems., • Relevant management qualifications or training., • Health and Safety qualifications and/or experience., • A genuine interest in the live entertainment industry is required; work experience in the industry is desirable but not essential and we actively encourage applications from individuals working in other sectors. • The Venue Director is required to be a Personal License holder or undertake the training and assessment to gain a license on starting in the role, which the group will arrange. The application process for a license includes a Disclosure and Barring Service check.

Join us as a Communications Specialist at Thirteen! Role Overview: Thirteen is on the lookout for a 12-month fixed term Communications Specialist to join our Communications and Marketing team. We’re looking for a highly talented communications expert to play a crucial role in our busy team, working across the business to cover elements of internal and external communications activity with our wide range of stakeholders. Thirteen Benefits: • Salary - £43,994 per annum, • Pension – up to 10% employer contributions, • Tusker – Salary Sacrifice Electric Vehicle Lease Scheme, • T’dar – our Discount and Reward platform giving you huge savings on everyday brands, • Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays, • Buy/Sell Annual Leave Help us tell our story As our Communications Specialist, you’ll play a key role in helping us deliver our business priorities. You’ll do this by creating high-quality communications that build trust, strengthen our reputation and deliver our key messages. What you’ll be doing You’ll plan and deliver communications that: • Support our customers – helping people understand what we do and how we do it, building trust and improving satisfaction., • Engage our colleagues – keeping people informed and connected through meaningful internal communications., • Build our reputation – sharing our work and impact across the sector through clear, confident corporate communications. About you You’re a confident communicator who knows how to raise the profile of a strong brand. You’ve delivered strategic, high-quality communications that make an impact – and you’re ready to do more. What you’ll bring: • Proven experience in shaping and delivering successful campaigns – from customer communications to PR, social media and internal messaging, • Strong writing and content skills – you know how to create clear, engaging content for different audiences and channels., • A calm, focused approach – you’re comfortable working to tight deadlines and managing competing priorities., • Flexibility to travel – you’ll have a full UK driving licence and be able to travel across the region when needed. Why Thirteen? At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. We own and manage over 36,000 homes, with over 1,500 colleagues providing homes and services for around 100,000 customers across the North East, Yorkshire and Humber. For people that need a helping hand, we offer care and support services. • Join a team that’s local at heart but welcomes talent from everywhere., • Be part of an organisation that values diversity and inclusivity., • Be a part of a company that offers tailored support services, going beyond just housing solutions. Interested? For more details, please refer to the attached documents. If you’d like to talk more about the role please contact Chantelle Doughty, Head of Communications and Marketing, for an informal discussion. Chantelle can be contacted on 07825 119012. NO RECRUITMENT AGENCIES, please. Are You Ready for a Rewarding Challenge? Join us at Thirteen and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!