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In this key leadership role, the Head of Service will report directly to the UK Service Director and oversee the Southern operations, manage major regional accounts, and provide direction to a team of regional serv. HVAC Head of Service - Job Overview. Our client, a national critical environment and

Collaborate with the Head of IT Operations on service delivery and digital transformation efforts. We are seeking a Head of IT Service Delivery to join a leading law firm in London. Head of IT Service Delivery – London – Permanent – Competitive Salary.

Implement controls and assurance mechanisms to reduce the risk of service failure in production environments and ensure continuity of critical business operations. Own the design, governance, and rollout of a comprehensive service catalogue that supports self-service, clarity, and accountability. Fa

A leading charity organization is looking for a Head of Complex Care to oversee service delivery and manage a dedicated team. The role requires proven clinical leadership experience and a strong understanding of health and social care regulations. Offering a salary between £60,000 to £65,000 and a

Align planning methodologies with business growth and service delivery goals. Proactively forecast headcount requirements across product lines and geographies. Proven experience in manpower or capacity planning, ideally in a service delivery or field operations environment.

Get notified about new Head of Service Management jobs in. Lead the management, development, performance and continuous improvement of all Housing services including, Housing Needs & Homelessness, Tenancy Services and Rent, and Private Sector Housing. Chartered membership of the Chartered Institute

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space. Competitive pay of £28,000 to £29,000 annually.

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to gu

Head of Service – Culture and Leisure. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio. Role: Head of Service - Leisure and Culture.

As Head of Service Engineering & Aftersales, you will lead Design for Serviceability (DFS), in‑field technical support, warranty policy, service cost optimisation, and the infrastructure required to support customers globally. Lead the service engineering function, owning the DFS pillar of DFX and

University degree in Engineering / ICT or similar* 3+ years in leadership positions* 3+ years’ experience in Service Delivery* 5 years of experience from Telecom Network industry* Strong personal track record and experience of sales and C-level engagements in Networks domainTop skillsBudgetingAnal

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. Role is 4d PW in the London office given interaction needed with team & rest of business and hence you must have UK working rights. By applying, candidates signify their acceptance of the above information and co

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). Get notified about new Head of Service Management jobs in.

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Whether you are maintaining food supplies and fridge/freezer temperatures, showing new starter

Consultative Selling Skills, fluent across engagement models – techno-commercial product engagement, Managed Services engagement, Services engagement* Ericsson Networks portfolio knowledge across both Services and Products* Good financial Understanding* University degree in Business or Engineering

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Head of Customer Service and Client Care. Strong understanding of modern customer service and client care techn

Are you passionate about safeguarding children and driving positive change? Our client is seeking a dynamic and experienced Stage 2 Complaints Officer at Head of Service level. Managing all incoming queries and complaints with the support of an admin officer. Robust knowledge of children's services

We are seeking a visionary and experienced leader to take on the pivotal role of Head of Service for Safeguarding, Quality Assurance, Workforce and Principal Child and Family Social Worker (PCFSW). Head of Service – Safeguarding, Quality Assurance and PCFSW. For more information or an informal dis

Serve as a core part of our senior leadership team—contributing to the leadership, management and development of LEASE and supporting the Chief Executive in implementing organisational changes, improving service delivery, enhancing staff engagement, and promoting a positive and collaborative cultu

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Head of Service Delivery and Operations. Wide range of training and professional development opportunities.

Head of Quality & Service Excellence. Experience in implementing a “Zero-Defect” mindset to guarantee the fulfillment of contractual Service Level Agreements (SLAs). Understanding of Service Delivery Technology and how it integrates with quality automation.

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Proven experience as a Live Service Owner for Critical National Infrastructure (CNI) services. HMRC is one of the largest and most dynamic IT infrastructures in Europe, a

This role is critical to ensuring our workforce is optimally aligned with service demand across all product lines. Proactively forecast headcount requirements across product lines and geographies. Partner with regional leaders in HR and service delivery teams to align planning efforts.

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Job Title : Deputy Head of Service. Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. This is a pivotal role, responsible for driving operational excellence, cham

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

Head of Technology Service & Solutions. You will also provide critical oversight of our engineering strategies and the quality of services delivered by our technology partners. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and cus

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Based in the heart of London, it is a special place defined by community and service. Royal Hospital Chelsea – Head of Individ

We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. This role is pivotal in driving our Se

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Head of Customer Service for their rapidly expanding business. Hybrid (Minimum 3-days-a-week in-office). For the right candidate, our client will consider someone that lives far from Southampton, offeri

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

Design scalable, data-driven frameworks tailored to EMEA service operations. Forecasting & Headcount Management. Proactively forecast headcount requirements across product lines and geographies.

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This position is cri

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

Head of Service Operations London Market. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operati

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Understanding of Service Delivery Technology and how it integrates with quality automation.

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery – ITIL V4, Dynamics, ServiceNow - £85,000 - £95,000 + 20-30% bonus. Head of Service Delivery – ITIL V4, Dynam

A leading recruitment agency is seeking a Head of Customer Service to lead their customer service department in Southampton. This role involves inspirational leadership, actively resolving operational challenges, and driving improvements in service delivery. The position offers a hybrid working mode

In this key leadership role, the Head of Service will report directly to the UK Service Director and oversee the Southern operations, manage major regional accounts, and provide direction to a team of regional service and account managers. Our client, a national critical environment and technical fa

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved childre

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Substantial experience of leading a service desk. Experience in service management and/or customer service reviews.