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Job Description: WeCare Bespoke are looking for support workers to provide high-quality, person-centred support to young people who are homeless or at risk of homelessness, substance misuse and Mental Health issues. This role involves working with young people to build the skills, confidence, and resilience they need to move towards independent living and a more stable future. Key Responsibilities: • Build positive, trusting relationships with young people, offering emotional support and practical advice., • Conduct assessments to identify individual needs, risks, and aspirations., • Develop and regularly review support plans tailored to each young person’s goals., • Support young people with housing, education, employment, training, health, and life skills., • Liaise with external agencies (e.g. housing providers, social services, mental health teams) to advocate for and coordinate services., • Assist with tenancy sustainment, helping young people understand their rights and responsibilities., • Respond appropriately to safeguarding concerns and follow organizational safeguarding procedures., • Maintain accurate and up-to-date records using case management systems., • Encourage participation in activities that promote well-being, inclusion, and independence., • Contribute to a safe and supportive environment within the accommodation or service setting. Person Specification: Essential: • Experience working with young people or vulnerable individuals., • Knowledge of issues related to youth homelessness, mental health, and substance misuse., • Strong communication and interpersonal skills., • Ability to work independently and as part of a team., • Understanding of safeguarding principles and confidentiality., • Flexibility to work shifts, including evenings or weekends if required., • Basic IT skills for record-keeping and communication. Desirable: • NVQ 2 Health and Social Care, • Experience working in supported accommodation or Homeless outreach settings., • Naloxone Training Additional Information: • A DBS (Disclosure and Barring Service) check will be required., • Ongoing training and development opportunities provided., • Commitment to equal opportunities and inclusive practice is essential. Requirements • Proven experience in a support or care role is preferred., • Excellent communication skills, both verbal and written, with the ability to educate diverse audiences., • A compassionate approach towards supporting individuals from various backgrounds. Job Types: Part-time, Zero hours contract

Reliability, Projects and Planning Engineer Permanent Position Newcastle Upon Tyne Salary - £48k - £55k DOE Dayshift Monday - Friday Essential Qualifications HNC Level (or equivalent) in Mechanical Engineering Educated to degree Level or equivalent in Mechanical Engineering Job Purpose As Reliability, Projects and Planning Engineer, you will work closely with the departmental management team to ensure full compliance with company policies, legislative requirements, and operational standards. You will be responsible for evaluating the effectiveness of maintenance activities and site assets, identifying opportunities for improvement, and implementing adjustments to optimise performance. The role supports the achievement of company KPIs by driving best practice maintenance strategies, maintaining a comprehensive planned works library, and developing actionable improvement plans. You will lead and coach Failure Mode and Effects Analysis (FMEA) initiatives to strengthen our root cause analysis culture, ensuring lessons learned are effectively implemented and communicated across the site. Skills & Competencies * Strong understanding of continuous improvement tools and methodologies. * Demonstrated leadership experience in a supervisory capacity. * Sound knowledge of HSE and Quality systems and their practical application. * Proficient in Microsoft Office applications. * Proven ability to collaborate effectively across departments. * Experience working within a manufacturing environment. Responsibilities * Operate in full compliance with all company policies and procedures (Health & Safety, Quality, HR, Environmental) and ensure the shift and day maintenance teams do the same. * Ensure adherence to Quality and Environmental standards (including ISO 14001) and all relevant legislation (HSE, COSHH, waste regulations, etc.). * Demonstrate strong, positive leadership with a professional and approachable management style, maintaining an open-door policy. * Monitor, review, and improve maintenance processes to ensure performance meets agreed KPIs (Safety, Quality, Delivery, Cost). * Support the Maintenance Foreman in developing team capability, identifying training needs, coordinating training plans, and auditing training records. * Promote and actively participate in continuous improvement initiatives, embedding sustainable best operational practices. * Administer and audit the site permit-to-work system to ensure safe working practices in line with site regulations. * Ensure all planned maintenance activities are appropriate, current, and effective, Plan shutdowns * Prioritise workloads, and coordinate both internal teams and contractors. * Develop and maintain a structured job plan library within Agility PM to ensure safe and efficient execution of high-frequency maintenance tasks. * Continuously review and update job plans, incorporating improvements and grouping similar tasks to maximise efficiency and resource utilisation. Reliability & Asset Management * Analyse maintenance performance data to identify trends and improvement opportunities. * Lead root cause failure analysis meetings and coordinate implementation of corrective actions. * Lead and facilitate equipment FMEA studies and ensure agreed actions are delivered. * Define and implement optimised maintenance strategies * Coach the maintenance team to embed root cause analysis into day-to-day activities. * Provide reliability input into design and project engineering activities, promoting best-in-class standards through the Equipment Modification Request (EMR) process. * Support troubleshooting activities and review emergency work to improve long-term reliability. * Work with the spare parts provider to optimise stock levels, identifying critical and strategic spares. * Oversee trials of alternative spare/process parts, suppliers, and designs. * Raise purchase orders for materials, spare parts, tools, and external services as required. * Provide support across other company sites when required. Kinetic plc is a Recruitment Consultancy with over 40 years' experience delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications confidentially and we review all submissions. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities

Utilities Surveyor (PAS 128) This challenging and exciting opportunity requires an individual with a strong technical background and demonstrable experience as a Utilities Surveyor and experience working under PAS128 standards. Due to the recent award of several long running, complex contracts and frameworks, our client now wishes to strengthen their operational team with the appointment of an experienced Utilities Surveyor. The main purpose of this position is to support the timely and successful delivery of projects in accordance with the contract programme, and without prejudice to the health and safety of employees, sub-contractors and the public, whilst also taking into full account all environmental considerations. The Role * Conduct comprehensive utility surveys using advanced surveying techniques and equipment. * Accurately identify, locate, and map underground utilities including water, gas, electricity, telecommunications, and sewer systems under PAS128 standards. * Utilise Ground Penetrating Radar (GPR), electromagnetic locators, and other surveying tools to collect data and create detailed utility maps. * Collaborate with managers, engineers and clients to ensure survey objectives are met and deliverables are of the highest quality. * Adhere to health and safety guidelines and regulations while working in diverse environments and conditions. * Responsible for processing your own captured field data into user friendly reports for various clients to allow them to make informed decisions in regard to their project or development requirements * Provide technical expertise and support to junior surveying staff as needed The Person * A relevant qualification in Utility Mapping and Surveying or equivalent work experience * Proven expertise as a Utility Surveyor, preferably in a commercial or industrial setting. * Proficiency in using surveying equipment such as GPR, electromagnetic locators, total stations, and GPS systems. * Strong analytical and problem-solving skills with meticulous attention to detail. * Excellent communication and interpersonal skills with the ability to collaborate effectively within a team environment. * Demonstrated ability to work independently and manage multiple tasks simultaneously. * Valid driver's license and willingness to travel to local project sites if required. * You must have the right to work in the UK (no visa / sponsorship is available) * An instinct for establishing safe and productive project processes Our Client Our client offers a full suite of surveying and geospatial services across a wide range of sectors, providing precise land, topographical and utility surveys, 3D modelling, laser-scanning and aerial surveys, ensuring clear, reliable data through advanced technology and expert analysis. Our client’s precision-first approach and practical expertise minimise costly errors and delays, delivering dependable insights for informed decision-making across the UK. The company actively promotes partnering through all their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. An attractive salary and package are on offer, along with longevity, security and continuation of work for the successful candidate, given the company’s significant forward order workload, and their continued commitment to sustainable and profitable growth

Mechanical Design Engineer – Building Services An exciting opportunity has arisen for a Mechanical Design Engineer to join a dynamic and forward-thinking building services consultancy delivering innovative projects across the UK and internationally. Our client is a specialist Mechanical, Electrical and Public Health (MEP) consultancy known for its design-led approach, technical excellence, and commitment to sustainable engineering solutions. With a growing global presence and a collaborative culture, the business combines the agility of a boutique consultancy with the expertise of a multi-national design team. The Role You will play a key role in the delivery of mechanical building services designs across a wide range of sectors, working closely with multidisciplinary teams and external stakeholders. Key responsibilities include: • Design of HVAC, ventilation, and mechanical building systems, • Production of detailed calculations, specifications, and technical drawings, • Supporting projects from concept through to construction stage, • Collaborating with architects, contractors, and clients to develop effective design solutions, • Contributing to sustainable and energy-efficient design strategies Requirements • Degree (or equivalent) in Mechanical Engineering or Building Services, • Experience within a building services consultancy environment, • Familiarity with industry software (e.g. AutoCAD, Revit, IES, or similar), • Strong communication and teamwork skills, • Passion for innovation, sustainability, and high-quality design, • Progression toward Chartered status (desirable) What’s on Offer • Competitive salary and benefits package, • Opportunity to work on diverse, technically challenging projects, • Exposure to international projects and collaboration, • Supportive, close-knit team environment with strong technical leadership, • Clear career progression within a growing consultancy About the Client The client is a design-focused MEP consultancy delivering bespoke, efficient, and sustainable engineering solutions across the built environment. They pride themselves on close collaboration with clients and partners, ensuring projects are delivered to the highest standards while meeting challenging deadlines. Apply For more information or to apply confidentially, please submit your CV or get in touch directly

My client is looking for a talented Hubspot CRM Specialist / HubSpot Implementation Specialist to take ownership of their HubSpot platform and help drive both internal and client-facing projects forward. They're a long-established technology specialist, trusted by businesses all across the North East! You'll be joining a growing team of over 50 specialists across IT support, cyber security, cloud solutions and infrastructure services backed by excellent client retention and industry-leading expertise. If you're confident with HubSpot, love improving processes, and enjoy supporting users, this is a brilliant opportunity to step into a varied and impactful role! As a Hubspot CRM Specialist you'll... Configuring, customising, and optimising HubSpot CRM Managing data migrations, integrations, and GDPR-compliant segmentation Building automated workflows, pipelines, dashboards, and email journeys Supporting marketing campaigns and lead nurturing activity Delivering training, onboarding, and day-to-day support Identifying opportunities for process improvement and efficiency What they're looking for... Strong communicator with solid CRM or marketing automation knowledge Hands-on experience with HubSpot Able to manage multiple projects in a fast-paced environment Passionate about delivering an excellent user experience Keen to complete or develop HubSpot certifications Bonus points for: Integration/API experience, analytics skills, marketing automation background, MSP exposure, or GDPR knowledge. Why this role? You'll have the autonomy to shape how HubSpot is used, the chance to work across both internal teams and external clients, and the opportunity to gain further professional certifications and experience. Working benefits Salary up to £40,000 Annual pay reviews / increases 25 days Holidays plus Bank Holidays Discounts on some utility bills Flexible working hours Health plan Free parking Interview process / Application process You must be eligible to work in the UK, sponsorship is not offered. 2 stage interview, 1 initial 30 min teams call and if successful followed by a 1.5 hours face to face visit to the office. If you would like to know anything more about this role or even just want to hear what other CRM positions I have that may also be a good match for you then give me a shout on / catch me on LinkedIn ' Jessica Blackburn ' TPBN1_UKTJ

Project Manager Sector - Professional Foodservice Equipment Installation, Restaurant Kitchens, Commercial Kitchens, Hotel Kitchens, Shopfitting, Building and Light Construction. Job Type: Permanent Location: Northern England - Newcastle upon Tyne, Sunderland, Middlesbrough, Northumberland, Cumbria, Yorkshire, Lancashire Post Code: NE1 8AX Salary: £42,500 to £55,000 (depending on relevant experience) + Car/Car Allowance Start Date: ASAP Established firm in the professional foodservice equipment sector require an experienced Project Manager to join the team. The company is based on Tyneside and so local candidates will be expected to work from the office more than candidates living further afield. You will be working on the installation of professional kitchens in restaurants and hotels etc. It is expected that anyone with this background will have a thorough knowledge of M&E as well as a solid working knowledge of Health and Safety. Your role will involve; Checking of equipment specifications, design and services drawings, and equipment purchase orders. Approval of specialist contractors' manufacturing drawings. Handling of any design or equipment variations and extras. Attendance at all necessary site meetings, in person where needed or on Teams / Zoom Producing or coordination of relevant risk assessments and method statements. Carrying out surveys and site dimensions of all relevant working areas, checking site access and continually checking on progress of the construction site prior to delivery of any of the catering equipment package. Supervising the installation and commissioning of kitchen and servery equipment. Drawing up of snags & defects lists and ensuring a speedy and satisfactory completion. Detailed checking of Job Costings and addressing any variations with suppliers, reaching a rapid and satisfactory resolution. The role will suit individuals currently working as Project Manager, Contracts Manager, Operations Manager, Commercial Manager, Senior Estimator and be living within a commutable distance of Newcastle upon Tyne, Sunderland, Middlesbrough, Northumberland, Cumbria, Yorkshire, Lancashire, Darlington, Leeds, Bradford, York, Huddersfield, Manchester, Sheffield, Hull, Doncaster or be willing to relocate. Please forward your CV by clicking Apply Now

Job Title:Senior Project Manager Location: Newcastle Salary: Competitive Type: Permanent Sector: Public Sector Job Description North is looking for an experienced Senior Project Manager (SrPM) to join our Newcastle team delivering leading brand CCTV, Access Control, and Intercom solutions across our regional Pubic Services organisation. North solutions range from basic systems to fully integrated solutions bringing together CCTV, Access Control, Fire, Intruder Alarms, IOT and BMS into a single management console. The successful applicant will be responsible for planning, organising, managing, and executing the project achieving successful outcomes for our customers across local authorities, housing, higher education, healthcare and transportation. The ideal applicant will have proven experience as a Project Manager or similar role, successfully delivering complex safety and security, networking, integrated technology, M&E or construction projects within residential, commercial or similar high-risk environments. KEY RESPONSIBILITIES: Project Leadership & Delivery Lead and deliver projects to agreed deadlines and budgets, with a strong focus on quality, safety, and compliance. Define project scope, objectives, and deliverables with senior stakeholders. Develop and manage detailed project plans, programmes, and work breakdown structures. Manage all project phases from design and procurement through installation, commissioning, testing, and handover. Ensure accurate, compliant project documentation in line with NSI, BAFE, and British Standards. Oversee compliant fire stopping works, maintaining Passive Fire Protection (PFP) integrity. Liaise with structural and fire engineers, and building control as required. Demonstrate a sound understanding of building physics, structural loads, and fire compartmentalisation. Site Management & Health & Safety Take overall responsibility for effective site management and safe working practices. Act as, or oversee, the Principal Contractor role under CDM 2015. Develop and enforce health & safety plans, risk assessments, and method statements. Manage temporary works, site logistics, and compound operations. Carry out regular site inspections and audits, addressing non-compliance promptly. Commercial & Financial Management Manage project budgets, forecasts, and cash flow to ensure profitable delivery. Control costs and drive efficiencies without compromising safety or quality. Lead change and variation management, ensuring formal approval and cost control. Manage supplier and subcontractor performance in line with contractual requirements. Risk & Opportunity Management Identify, assess, and manage project risks and opportunities. Maintain and update risk registers, implementing mitigation strategies as required. Communicate risks and mitigations clearly to stakeholders. Stakeholder & Client Management Build strong relationships with clients, residents, local authorities, and regulators. Act as the primary client contact, providing clear and proactive communication. Deliver regular project updates and reports tailored to the audience. Manage expectations and resolve issues professionally and transparently. Qualifications SKILLS AND EXPERIENCE: Proven experience as a Project Manager or similar role, successfully delivering complex construction, M&E, or technology installation projects Strong understanding of passive and active fire protection systems. Strong technical knowledge of CCTV and Access Control Systems Expertise in CDM Regulations 2015 and a strong commitment to health and safety best practices. Experience in managing temporary works and site logistics, including compound setup and management. Robust commercial acumen with proven experience in cost control, budget management, and variation/change management. Proficient in risk and opportunity management. Exceptional communication, negotiation, and interpersonal skills, with a proven ability to build rapport, influence stakeholders, and manage client expectations effectively. Strong leadership capabilities with experience in managing multi-disciplinary project teams and subcontractors. Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Proficiency in project management software (e.g., MS Project) Relevant professional qualifications (e.g., PRINCE2, PMP, APM PMQ) are highly desirable. Recognised Health & Safety qualification (e.g., NEBOSH Construction Certificate, SMSTS) is highly desirable. Benefits We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Assistant Locality Manager Full Time: 25 hours per week Location: Newcastle At Dimensions, you can bring your whole self to work – and be celebrated for it. As a Assistant Locality Manager in Newcastle, you’ll belong to a team built on respect, kindness, and genuine care. We listen, learn, and grow together, creating a workplace where everyone feels supported and included. Recognised as a Great Place to Work for eight years running, we’ll give you the tools, training, and encouragement you need to thrive – and help others do the same If you share our values, this is a fantastic opportunity to join us as an Assistant Locality Manager. In this role, you will provide day-to-day support to your Locality Manager while gaining hands-on experience both in the office and across several services in Newcastle. Salary & Hours The total annual pay for this role is £21.180,49. It is contracted at 25 hours per week, split between 15 hours on rota and 10 hours off rota. Flexibility to work a variety of shifts is essential. Who You’ll Support You will be working with a young woman in her mid-20s, supporting her to achieve her goals and build her independence. She has autism and thrives with structure and routine. Her interests include: Watching films and TV series (she’s a big fan of shows like The Masked Singer) Arts and crafts, especially collecting all kinds of stationery Getting her nails done and choosing new nail art designs Eating out and visiting attractions across the North East Family relationships are very important to her, and she enjoys regular quality time with her loved ones. Supporting her to maintain these close connections will be a key part of your role. About the role This is your opportunity to build your skills and expertise: * Supporting the Locality Manager to guide, motivate and encourage your team to provide a quality service in line with our values, policies and practices. * Working with relatives and outside agencies - including health professionals, social workers and advocates - to meet the needs of the people we support. * Establishing and monitoring service budgets. * Managing person-centred rota's and the recruitment of new team members. * Leading by example and being a positive role model for your team. * Delivering direct support, dividing your time between supporting people and working in the office. About you You already have proven professional qualities, including: * Experience of working with people with a wide range of needs - for example, autism and complex learning disabilities * The ability to prioritise workload, manage your own time, delegate tasks and meet deadlines. * Up-to-date knowledge of the personalisation agenda and Active Support provision. * The personality to develop positive working relationships across Dimensions – including the people we support, their families, internal colleagues and external agencies. * The willingness to work towards a Diploma Level 3 in Health and Social Care/Leadership and Management for Care Services. Your rewards In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including: * Up to 35 days’ annual leave entitlement(including bank holidays) * Staff discount shopping scheme ‘Rewarding Dimensions’ * Employee Assistance Programme * We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. * Pension scheme * Long Service Awards * Qualification scheme * Employee recognition scheme 'Inspiring People' * Discounted health and dental cover * Life Assurance * Bike to Work Scheme * Season Ticket Loan An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions. We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage. As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on (phone number removed). We now have British Sign Language (BSL) translated videos for all of our recruitment communications

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy! Role - Driver 3.5ton with Towing Location - Lancaster Days of work - Mon - Fri, Times - 07:30 - 17:00, 42 hours per week Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Based in Lancaster , the role of Delivery Driver is a busy and productive role. You will be driving a 3.5 ton flatbed van with trailer , delivering hire equipment around the local area.This role is vital to our operation; you will be the face of our business and a representation of our vision, mission and values. What youll need: Driving licence with towing ability Good knowledge of the local area Strong customer focus Experience driving within the UK Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver. A bit about you: Upbeat, independent and self-motivated Think of yourself as a people-person Happy walking for long periods and going outside in any weather Strong sense of community and take pride in what you do Has a full UK manual driving licence with no more than 6 penalty points What we offer: 26 days holiday (plus bank holidays) Life assurance Pension Scheme Canteen facilities 95% discount across the Speedy brand Opportunities for training, development and career progression Voluntary Health Cash Plan My Staff Shop: discounts and offers for shopping etc. across many suppliers Green Commute Initiative: Work scheme for cycling PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities. Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group. Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible. Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. Link below to our policies in line with our ESG Governance. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment. TPBN1_UKTJ

Make a Real Difference in Young People’s Lives Gambling Harm Prevention & Education Coordinator £32,144 per annum | 35 hours per week | North East (Office, hybrid and travel invovled) Service Care Solutions are proud to be recruiting on behalf of a leading Charity delivering life-changing support across the North East. This is more than just a job — it’s an opportunity to shape futures, protect young people, and lead meaningful change in your community. Why This Role MattersGambling is more accessible than ever — and young people are increasingly exposed. This Charity’s Empowering Youth Programme is on a mission to change that. As a Gambling Harm Prevention & Education Coordinator, you’ll be at the forefront of this movement — educating, empowering, and protecting young people by giving them the tools to make informed, resilient choices. What You’ll Be DoingThis is a dynamic, people-focused role where no two days are the same. You will: Deliver Impactful Education Design and deliver engaging workshops in schools, communities, and professional settings Create innovative, age-appropriate resources (including SEN-inclusive content) Adapt programmes using real feedback, trends, and research Build Strong Community Partnerships Work closely with schools, health professionals, and local organisations Deliver training to professionals, parents, and carers Act as a key ambassador for gambling harm prevention Empower Young People Develop and mentor Youth Champions & Ambassadors Co-create campaigns and initiatives with young people Organise events that inspire and educate Provide Early Support Offer brief interventions and guidance to those at risk Signpost individuals to specialist services Deliver wellbeing drop-ins following sessions Measure & Improve Track programme impact using data and feedback Continuously refine delivery to maximise outcomes What We’re Looking For Essential: Experience working with young people or in youth/community settings Strong communication, presentation, and relationship-building skills Experience designing and delivering training or educational programmes Knowledge of youth work approaches and learning methods Ability to engage diverse audiences with a non-judgemental approach Desirable experience: Experience in gambling harm, addiction, or public health Project or programme management experience Interest in research or developing evidence-based practice Qualifications: Level 4 (or above) in Youth Work, Social Work, Education, Health Promotion or similar Full UK driving licence and access to a vehicle (desirable) ❤️ What You’ll Get The chance to make a genuine social impact A supportive, values-driven Charity environment Ongoing training, development & supervision Flexible working (including occasional evenings/weekends) Opportunities to innovate and shape programmes About the Charity This Charity is committed to empowerment, integrity, and partnership, delivering high-quality services that support individuals and communities to thrive. Every member of the team plays a vital role in creating safer, healthier futures. Apply Now If you’re passionate about supporting young people, confident delivering engaging education, and ready to be part of something meaningful — we want to hear from you. Apply today with Service Care Solutions and take the next step in a career that truly matters

Zenith are looking to recruit an experienced Data and Compliance Administrator on a Job Share (3 full days per week). The role is to maintain a robust internal data management system, ensure contractual compliance and administer all training related systems. Support in quality assurance activity. Role responsibilities and requirements: • Administration of data management systems to maintain accurate and compliant data records., • Accountable for compliance checking all documentation/paperwork obtained for each learner and submission of documentation/paperwork to the appropriate body in a compliant and timely manner., • Recording and monitoring of performance data on all training related key performance indicators to ensure data available for management., • Claiming/invoicing all eligible income, reconciling against ILR (Individualised Learner Record) submissions where appropriate., • Updating ILR and other statutory data returns to ensure claims are generated, validated and submitted., • Ensuring employer incentive payment details are passed to finance for processing in a timely manner., • Internal audit of data management and administration; ensuring processes and procedures are adhered to and supporting with the updating processes to keep them current., • Overseeing and supporting with the preparation of paperwork ahead of each training course, supporting others within the team to ensure that courses are ready for delivery., • Completing pre course checks of learners for funding purposes and ensuring the funder has all documentation required pre course., • Ensuring all amended versions of paperwork are communicated to the training team., • Supporting with on course registrations as required to ensure compliance and to support team members., • Registering learners with awarding bodies and EPAOs (End Point Assessment Organisation), booking tests and ensuring certification is claimed as appropriate., • Invigilating test bookings as required to maintain compliance with regulations., • Supporting with apprenticeship sign ups by compliance checking all completed files, liaising with the appropriate personnel to ensure files are fully compliant., • Supporting, where required, with tracking of learners for job outcome/progression monitoring purposes and maintenance of tracking database., • Liaising and relationship building with various external organisations such as funders, auditors, etc., • Liaising with and supporting all stakeholders to ensure quality assurance is maintained across the provision., • Keeping up to date with the latest legislation, funding guidelines and audit requirements., • Answering telephone and taking/distributing messages and meeting and greeting visitors., • Contributing to team meetings., • Maintenance of clean and tidy office., • Be aware of health and safety practices within an office environment., • Supporting other teams across the business when required., • Participate in general office tasks to support the effective delivery of organisation’s services to include; scanning, photocopying, etc., • Assisting with producing learning materials, • Involvement in company projects as and when required., • Involvement in ISO and PICS., • Must have strong organisational and time management skills., • Be able to motivate self and demonstrate effective team working skills., • Excellent attention to detail., • IT skills, proficient in the use of MS Office packages., • An excellent communicator with a professional manner., • To believe in and demonstrate values and team charter behaviours

Site Manager Newcastle (North East) Permanent - Full Time | 45 Hours per Week £45,000 - 55,000 per annum plus package An exciting opportunity has arisen to join a leading specialist contractor delivering structural repair and strengthening solutions across the UK. Based in Newcastle, this role will support the successful delivery of infrastructure projects across the North East, working on a diverse range of civil engineering schemes. You will play a key role in ensuring projects are delivered safely, efficiently, and to the highest quality standards. This position involves overseeing site activities, maintaining compliance with health, safety, environmental, and quality requirements, and working closely with project teams, clients, and external stakeholders to ensure successful outcomes. About the role - Support the successful delivery of infrastructure and civil engineering projects - Ensure all health, safety, environmental, and quality standards are maintained - Coordinate site activities and manage programme delivery - Prepare and implement Work Package Plans, Task Briefing Sheets, and safe systems of work - Build and maintain strong working relationships with clients and stakeholders - Ensure works are delivered safely, efficiently, and in line with project requirements About you - Background in Civil Engineering - Experience delivering infrastructure or civil engineering projects - Strong organisational and leadership skills - Ability to produce Work Package Plans and safe systems of work - Good understanding of safety, quality, and environmental standards - SMSTS certification - Degree (or equivalent) in a Civil Engineering related discipline preferred You'll be part of a multidisciplinary engineering group delivering innovative solutions across sectors including rail, highways, airports, marine, energy, water, and environmental infrastructure. The organisation brings together specialist expertise across multiple business units to provide clients with exceptional technical capability. Competitive package is offered, including: - Competitive salary - Company car allowance - Generous annual leave plus an additional day off on your birthday - Option to purchase additional annual leave - Private medical care - Pension and life assurance - Cycle to Work scheme - Discounts and rewards for shopping and restaurants - Training and development opportunities - Family-friendly policies including enhanced maternity benefits - Employee Assistance Programme - Mental health, physical wellbeing, and financial support services - 24/7 virtual GP access If this is of interest please apply with your most up to date CV and one of the team will be in touch

Zenith are proud to be working with our client who are a leading North East Manufacturer & supplier looking to recruit an experienced Electrical Field Service Engineer to look after their equipment Nationwide. Based at the Newcastle Site and with regular Nationwide travel, the main function of this role will be to work on site to manage projects specifically related and not limited to: Refurbishment, Test, and Commissioning of their on-site equipment. The role will offer technical support to Customers, Projects Warranty and Quality Control. There may also be a requirement to assist the Engineering team with R&D and Product Development tasks. • Performs site work tasks including but not limited to, installation, site test, maintenance, warranty and service either directly or through site services supervisors, site services engineers or sub-contractors., • Performs or assists in the repair and modifications of equipment at the customers installations both in the UK and abroad., • Carries out and or provides technical instructions to site service supervisors/engineers sub-contractors regarding the installation, operations, repair and maintenance of equipment at customer installation., • Adheres to Company policy for Quality Assured service standards, Health & Safety standards and Environmental Standards, • Maintains site service records and reports on all service assignments and departmental activities., • Performs site testing, maintenance, and installation service and repair projects., • Carries out and organises testing of equipment at site and factory., • Understands and accepts company policy with regards travel allowance and subsistence and recognises that some weekend overtime working will be required., • Pricing and preparing quotations., • Compiles RAMS and Site visit surveys., • Point of contact for customers ensuring smooth transition of work., • Supervisor/client training. The Person we are looking for • IT Literate - Confident user in Microsoft Office, • Knowledge of Salesforce is highly desirable, • A good understanding of Health & Safety in the workplace essential, • Supervisory skills preferred, • Good Communication Skills both written and verbal and the ability to communicate effectively at all levels Qualifications • Electrical Engineering Degree/HNC/HND, • SSSTS Preferable to work on site but not essential, • Further Package Information = Regular Overtime, National Travel/Accommodation Paid and Company Vehicle Provided

Job Title: Commercial Pricing Specialist Location: Hebburn Salary: Competitive (DOE) The Company: Our client is a well-established and growing organisation operating within a technical and project-led environment. They are known for delivering high-quality products and services, with a strong focus on innovation, operational excellence, and long-term growth. The business offers a supportive and collaborative culture, where employees are encouraged to contribute ideas and drive improvements. Working Hours: Monday to Friday 08:00-16:30 Benefits: • Competitive salary package, • Private Healthcare, • Holiday buy/sell scheme, • Health & Wellbeing Contribution scheme, • Medicash Job Description: The Commercial Pricing Specialist plays a key role in supporting commercial and procurement activities by developing and maintaining pricing and costing models across products and services. The Commercial Pricing Specialist will work closely with Sales, Finance, and operational teams to ensure pricing aligns with market conditions, margin targets, and overall business strategy. This Commercial Pricing Specialist position involves analysing Bill of Material (BoM) costs, identifying cost-saving opportunities, and supporting improvements to pricing structures and governance. You will contribute to the development of pricing frameworks, ensuring consistency and accuracy across the quotation process. The Commercial Pricing Specialist will also support bid and tender activities, analysing supplier proposals, contributing to negotiations, and ensuring value for money. In addition, you’ll work alongside stakeholders to develop commercial strategies that balance competitiveness with profitability. A key part of the Commercial Pricing Specialist role is data analysis—monitoring pricing performance, sales trends, and margins to identify risks and opportunities. You’ll produce reports and insights to support business decision-making and act as a trusted advisor across multiple teams. The Commercial Pricing Specialist will also focus on process improvement, helping to enhance pricing tools, governance, and overall efficiency across the business. Skills & Experience: • Strong financial modelling and pricing analysis skills, • Ability to interpret data and provide clear, actionable insights, • Advanced Excel and strong IT skills (BI tools desirable), • Understanding of supply chain dynamics and cost drivers, • Excellent communication and stakeholder management skills, • Strong organisational skills with the ability to meet deadlines, • Experience in tendering, procurement, or commercial environments (preferred), • Industry experience within engineering, construction, or similar sectors (advantageous) Why Should You Apply? This is a fantastic opportunity for a Commercial Pricing Specialist to join a forward-thinking organisation where you can make a real impact on commercial performance. You’ll gain exposure across multiple functions, contribute to strategic decision-making, and play a key role in driving profitability and efficiency. If you’re a commercially minded Commercial Pricing Specialist looking to develop your career in a dynamic and supportive environment, this role offers excellent long-term potential

Substance Misuse Nurse – Gateshead Service Care Solutions are currently recruiting for an experienced Substance Misuse Nurse to join one of our clients in Gateshead on a temporary contract. Pay & Contract Rate: £35 Ltd per hour Hours: 37.5 per week, Monday to Friday, 9:00 AM – 5:00 PM Contract Type: Temporary (approximately 1 month), with potential for extension Start Date: ImmediateRole Overview You will deliver high quality clinical care to individuals accessing substance misuse services. This includes completing assessments, supporting safe detoxification pathways, managing OST plans, and promoting wider health and wellbeing. Key Responsibilities Clinical Assessment & Treatment Complete physical and mental health assessments and refer to primary/secondary healthcare services where appropriate. Undertake alcohol assessments in line with alcohol policy to determine safe detoxification needs. Assist with opioid titration to support safe and appropriate OST dosing, working alongside prescribers, team members, and community pharmacists.BBV & Health Promotion Provide education, health promotion, and screening for BBVs, with the ability to deliver Hepatitis A/B vaccinations. Work within integrated care pathways for individuals affected by Hepatitis B, Hepatitis C, and HIV.Detoxification Work Undertake community based detoxification for alcohol and opioids, delivered either at the service or within a service user’s home. Perform phlebotomy, interpret blood results, and use findings to guide treatment decisions. Refer for inpatient detox when required and liaise closely with relevant hospital teams.Requirements NMC registered Registered Nurse Experience working within substance misuse services Competent in community detoxification and phlebotomy Strong clinical judgement and risk assessment skillsBenefits of Working with Service Care Solutions Dedicated consultant support Weekly payroll Free compliance and onboarding assistance Access to training and CPD opportunitiesInterested? To apply, please send your CV to: (url removed)

HR Manager, Newcastle (Hybrid working) Salary up to £55,000 At Jackson Hogg, we’re all about building strong, trusted relationships in the STEM sector. Our goal is to offer practical advice backed by up-to-date knowledge and a solid understanding of what works in today’s ever-changing landscape. We’re looking for an HR Manager to join our HR Partnership team and help us keep delivering top quality service to our clients. If you’ve got a passion for HR, enjoy working with a dynamic team, and have experience in both hands on HR work and consultancy, this role could be perfect for you! Responsibilities will include (but not limited to): • Overseeing all aspects of HR service delivery, from onboarding to strategic advice, ensuring we stay aligned with client expectations and deliver quality results., • Working closely with the Associate Director to take charge of client management, implementation, and service delivery., • Leading and supporting a fantastic team of HR specialists, helping them tackle everything from routine tasks to major strategic HR projects. This role is perfect if you’re someone who enjoys variety and is ready to adapt as our service grows and evolves. Your Day-to-Day: • Ensure HR services are delivered on time, on budget, and to the agreed standards., • Set up and manage systems to improve our service delivery and make the client experience even better., • Plan and track time and resources, helping us improve future models and cost structures., • Provide support and guidance to your team, acting as a senior advisor., • Keep everything running smoothly by ensuring we meet compliance requirements, from data retention to handling sensitive information., • Take on client requests across the full HR spectrum, whether it's a small admin task or a big strategic challenge., • Regularly check in with clients to make sure they’re happy and look for ways to improve their experience with us., • Develop training, resources, and new HR initiatives to support both our team and our clients., • Get involved in bigger HR projects, from employee relations to health and wellbeing strategies. Criteria: • Solid HR Leadership Experience, ideally in a senior role or consultancy., • A deep understanding of UK HR laws and best practices., • A proven track record in managing HR teams and delivering great client service., • A commercial mindset with experience balancing operational and financial goals., • Strong communication and stakeholder management skills – you know how to build trust fast., • Confidence handling complex employee relations cases and leading on strategic projects., • Experience with HRIS and Microsoft tools, linking data with HR processes, • A degree in a relevant field and Level 7 CIPD qualification (or equivalent), plus Chartered Member status of CIPD. Why Join Us? Variety: No two days are the same, and you'll have the chance to work on a wide range of HR tasks. Leadership: Lead a talented and driven team that’s passionate about delivering results. Impact: Be part of a company that makes a real difference to clients’ HR practices and employee experiences. Growth: We’re all about continuous development and will support you in learning and growing in your career. If you’re ready to bring your expertise, passion, and leadership to a team that values creativity, collaboration, and great HR practices, we’d love to hear from you

Service Delivery Leader, Complex Services Location: North East Salary : £16.27 per hour Hours Per Week: 40 Join Our Team as a Service Delivery Lead (Complex Care) Location: Shaftesbury North East Sector: Supported Living | Complex Needs | Adult Social Care Are you passionate about making a real difference in people's lives? Do you have the experience and drive to lead high-quality, person-centred care for individuals with complex needs? If so, we'd love to hear from you! Who We're Looking For We're on the lookout for a dedicated and experienced Service Delivery Lead to join our team at Shaftesbury North East. You'll work closely with our Complex Care Manager to support individuals with a range of challenging and complex needs, ensuring they live full, meaningful lives. What You'll Need: • Minimum 2 years' experience supporting individuals with challenging behaviour in a supported living setting. * Experience in Positive Behaviour Support (PBS) and managing multi-site services. * Full UK Driving License, and access to your own vehicle. * Proven ability to support individuals with diverse needs including: * ADHD * Learning Disabilities * Autism * Foetal Alcohol Syndrome * Personality Disorders * Sensory Processing Needs * Level 5 Diploma in Health and Social Care (or willingness to work towards it). * On-call availability as part of the role. About the Role As a Service Delivery Lead, you'll: • Provide leadership and guidance to staff across multiple sites. * Ensure the highest standards of care and support are consistently delivered. * Develop and implement systems and processes that promote quality, safety, and inclusion. * Collaborate with governing bodies and contribute to new business opportunities. You'll be part of Shaftesbury North East , a service that champions flexible, person-led support for people with a wide range of needs. There will be a requirement to provide a presentation at interview stage. Why Join Shaftesbury? We believe that everyone deserves a life that adds up - full of opportunity, connection, and joy. That's why we invest in our people and celebrate the incredible work they do. Here's what we offer: • Birthday Off - Celebrate your day with a paid day off! * CQC Bonus - £30 voucher for a "Good" rating, £50 for "Outstanding." * Recognition Rewards - Be celebrated for going above and beyond. * Excellent Training - Ongoing development and learning opportunities. * Generous Annual Leave - 25 days + 8 bank holidays (rising to 28 days after 5 years). * Pension Scheme and access to our Employee Assistance Programme. About Shaftesbury Shaftesbury is a leading disability charity committed to enabling children, young people, and adults to live connected, fulfilling lives. We believe that what makes life meaningful is the sum of many things - from friendship and fun to support and inclusion. We are proud to be Open, Enabling, Inclusive, and Courageous in everything we do. Safeguarding & Inclusion Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. Ready to make a difference? Apply now and help us build a world where everyone can thrive. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please proceed through the following link to be redirected to our website to complete your application.

Finance Assistant / Accounts Administrator An excellent opportunity for a Finance Assistant / Accounts Administrator with experience in financial reporting, reconciliations, and accounting processes to join a professional organisation. You will support bookkeeping, accounts payable/receivable, and finance operations. If you’ve also worked in the following roles, we’d also like to hear from you: Finance Officer, Accounts Assistant, Finance Administrator, Accounts Clerk, Bookkeeper, Payroll Administrator SALARY: Competitive (Depending on Experience) + Benefits LOCATION: Newcastle upon Tyne, North East England (100% Office Based – Candidates will need to live within a reasonable commuting distance to the site (NE1) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, Monday to Friday (generally 8.30am – 5pm) JOB OVERVIEW We have a fantastic new job opportunity for a Finance Assistant / Accounts Administrator with an understanding of sales / purchase ledger processes and financial reporting and previous experience in an accounting or finance role. Working as a Finance Assistant / Accounts Administrator you will work as part of the finance team, assisting with day-to-day financial processes including reconciliations, reporting, and system improvements. As a Finance Assistant / Accounts Administrator you will also be required to contribute to wider finance-related initiatives and help ensure smooth, efficient operations across the board. This is a fantastic opportunity to join a meaningful company and play a key role in maintaining financial accuracy, supporting essential projects, and contributing to the continued success of the organisation. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as a Finance Assistant / Accounts Administrator will include: • Reconciliations: Support balance sheet and profit & loss reconciliations, • Invoicing & Income: Manage invoicing processes, income requests, and debtor reviews, • Financial Reporting: Assist in preparing VAT returns and financial reports, • Banking Activities: Maintain bank reconciliations and monitor cash flow, • Credit Card Management: Process and reconcile company credit card transactions, • Budget Support: Contribute to budget preparation and income reporting, • Process Improvement: Work with internal teams to improve finance systems and reporting accuracy, • Project Support: Assist with finance input on new projects and initiatives CANDIDATE REQUIREMENTS ESSENTIAL: • Finance Experience: Previous experience in an accounting or finance role, • Qualifications: AAT, ILM Level 2, NVQ Level 3 or equivalent in financial management, • Accounting Systems: Experience using Xero or similar accounting software, • IT Skills: Strong Excel skills and familiarity with Microsoft Office 365 tools, • Attention To Detail: High level of accuracy and strong organisational skills, • Communication: Good interpersonal and teamworking skills DESIRABLE: • Budgeting: Experience supporting or managing budgets, • Systems Improvement: Involvement in finance system enhancements or projects, • Payroll Knowledge: Experience supporting payroll processes EMPLOYEE BENEFITS: • 27 days annual leave plus bank holidays, increasing with service. Additional day birthday leave • A strong focus on staff wellbeing – up to 2 wellbeing days annually • Access to counselling, health advice, and legal support via Employee Assistance Programme • Enrolment in Perks at Work – discounts on high street and online retailers • Company pension scheme • A values-driven, supportive workplace with opportunities for development and growth HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14555 Full-Time, Permanent Accountancy Jobs, Careers and Vacancies. Find a new job and work in Newcastle upon Tyne, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Service Delivery Leader, Complex Services Location: North East Salary: £16.27 per hour Hours Per Week: 40 Join Our Team as a Service Delivery Lead (Complex Care) Location: Shaftesbury North East Sector: Supported Living | Complex Needs | Adult Social Care Are you passionate about making a real difference in people’s lives? Do you have the experience and drive to lead high-quality, person-centred care for individuals with complex needs? If so, we’d love to hear from you! Who We’re Looking For We’re on the lookout for a dedicated and experienced Service Delivery Lead to join our team at Shaftesbury North East. You’ll work closely with our Complex Care Manager to support individuals with a range of challenging and complex needs, ensuring they live full, meaningful lives. What You’ll Need: * Minimum 2 years’ experience supporting individuals with challenging behaviour in a supported living setting. * Experience in Positive Behaviour Support (PBS) and managing multi-site services. * Full UK Driving License, and access to your own vehicle. * Proven ability to support individuals with diverse needs including: * ADHD * Learning Disabilities * Autism * Foetal Alcohol Syndrome * Personality Disorders * Sensory Processing Needs * Level 5 Diploma in Health and Social Care (or willingness to work towards it). * On-call availability as part of the role. About the Role As a Service Delivery Lead, you’ll: * Provide leadership and guidance to staff across multiple sites. * Ensure the highest standards of care and support are consistently delivered. * Develop and implement systems and processes that promote quality, safety, and inclusion. * Collaborate with governing bodies and contribute to new business opportunities. You’ll be part of Shaftesbury North East , a service that champions flexible, person-led support for people with a wide range of needs. There will be a requirement to provide a presentation at interview stage. Why Join Shaftesbury? We believe that everyone deserves a life that adds up – full of opportunity, connection, and joy. That’s why we invest in our people and celebrate the incredible work they do. Here’s what we offer: * Birthday Off – Celebrate your day with a paid day off! * CQC Bonus – £30 voucher for a “Good” rating, £50 for “Outstanding.” * Recognition Rewards – Be celebrated for going above and beyond. * Excellent Training – Ongoing development and learning opportunities. * Generous Annual Leave – 25 days + 8 bank holidays (rising to 28 days after 5 years). * Pension Scheme and access to our Employee Assistance Programme. About Shaftesbury Shaftesbury is a leading disability charity committed to enabling children, young people, and adults to live connected, fulfilling lives. We believe that what makes life meaningful is the sum of many things – from friendship and fun to support and inclusion. We are proud to be Open, Enabling, Inclusive, and Courageous in everything we do. Safeguarding & Inclusion Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. Ready to make a difference? Apply now and help us build a world where everyone can thrive. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application

Zenith are looking to recruit an experienced HR Trainer to work from its head office in Hebburn. As an HR Trainer you will be a commercially minded HR professional, providing practical HR support to Zenith customers as part of the Recruit, Retain and Thrive project. Also, from April 2026 deliver high-quality teaching, learning and assessment for HR apprenticeships (primarily Level 3 HR Support, with potential to support Level 5 in time), making sure learners achieve on time and employers see value. You must have real HR experience in industry and be confident translating “what good HR looks like” into training, coaching and documentation for learners and employers. You will also work to funding/compliance standards, Ofsted expectations and Zenith’s internal quality framework. Role responsibilities: HR Support (Client-Facing) * Be a named HR contact for a portfolio of Zenith customers, providing timely, inclusive, risk aware advice on ER, absence, performance, probation, recruitment and onboarding. * Draft/ review HR documentation (contracts, handbooks, policies, letters) in line with UK employment law and ACAS guidance. * Coach line managers to handle day-to-day HR issues confidently and consistently. * Align HR support to business needs - retention, engagement, restructuring, growth hiring. * Spot opportunities to introduce Zenith’s wider services (recruitment, apprenticeships, skills bootcamps, commercial HR training) and pass into the wider team. * Create and foster a peer network of HR managers. Apprenticeship Delivery & Teaching * Deliver engaging workshops/sessions (face-to-face and remote) * HR legislation and policy * Recruitment and selection * Employee lifecycle and onboarding * Performance management and appraisal * Employment law and ethics * HR systems and data handling * Prepare lesson plans and schemes of work that meet the apprenticeship standard and reflect current HR practice. * Use initial assessment to tailor learning for apprentices with different starting points. * Liaise with employers to make sure training reflects live HR tasks in their business. * Set, mark and give feedback on work-based tasks, portfolio evidence and EPA readiness. * Promote Maths/English in context (e.g. interpreting HR metrics, writing HR reports). Learner & Employer Management * Manage a caseload of learners and employers, ensuring timely achievement and progression. * Monitor progress on the e-portfolio/LMS and intervene early where learners fall behind. * Provide impartial IAG on HR career routes (HR Assistant → HR Advisor → CIPD, etc.). * Deliver commercial or CPD HR training when required. Quality, Compliance & Safeguarding * Ensure compliance with awarding body, ESFA and Ofsted requirements - including audit readiness, IQA and accurate record keeping. * Attend caseload reviews and contribute to internal and external audits. * Promote Safeguarding, Prevent, British Values and EDI in all sessions. * Maintain up-to-date knowledge of employment law, CIPD standards and changes in the HR sector. * Deliver against internal KPIs for retention, success rates, employer satisfaction and documentation. Person Specification Essential CIPD Level 5 (or strong equivalent HR generalist experience). Recent in-house HR/people experience in a commercial or industrial setting. Confident delivering to groups and 1:1, in person and online. Strong written skills - policies, letters, feedback to learners. Good working knowledge of UK employment law and HR best practice. Experience using online learning/assessment platforms. Organised and able to work to targets (learner progress, achievement, customer SLAs). Full, clean driving licence and access to a vehicle; flexible to travel across the region. To believe in and demonstrate Zenith’s values and team charter behaviours. Be willing to work flexible hours and locations as required, be committed and enthusiastic. Desirable Teaching/assessing qualification (AET/PTLLS, CAVA/TAQA, or willing to work towards). Experience of apprenticeships/work-based learning and Ofsted/ESFA requirements. Experience with SMEs where HR is being built from low base. Understanding of how AI/HR tech is emerging in people functions (nice to have for futureproofing delivery). Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the Northeast. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we’re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We’re a growing business, and we’re always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch – we’d love to hear from you! Benefits of working with Zenith: Enhanced Holiday Package – Enjoy more time off to recharge. Great Working Environment – Supportive, collaborative, and positive culture. Free Parking – Convenient and cost-saving for all staff. Pension Salary Sacrifice – Tax-efficient way to boost your retirement savings. Cycle to Work Scheme – Promote health and sustainability. Extra Pension Contributions – Additional employer contributions after probation. Hybrid Working – 1 day per week working from home (after probation). Social Gatherings – 4 events per year to connect and celebrate. Death in Service (DIS) – 4x salary for peace of mind. Training & Development – Continuous learning and career growth opportunities. Employee Assistance Program (EAP) – Includes a wellbeing app for mental health support. Birthday Off – Celebrate your special day with an extra day off