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Dalkia UK are looking for a Contract Manager to join our University of Lincoln contract The Contract Manager role is a key role within our UoL delivery, holding responsibility for the implementation, operation and successful (in accordance with company policies) delivery of the contract. They will have great inter-personal skills, allowing them to interact daily with clients, stakeholders and customers, whilst also leading a team of 45 staff. They will also hold responsibility for making key operational and commercial decisions to benefit all stakeholders, deliver financial outcomes and grow the contract. The University of Lincoln account delivers maintenance across a vast range of buildings & sites within UoL’s 3 campuses. The university believe heavily in user experience and our delivery directly contributes to this, being able to think fast and adjust where needed to ensure users are at the heart of our decisions, is a key attribute any successful candidate must have. This role offers the successful candidate significant opportunity for development within a growing business that is making waves in the FM industry The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • Manage the contract to ensure all of the necessary systems and procedures are complied with, ensuring that the quality-of-service delivery enables the client to occupy their premises efficiently, cost effectively and without disruption, • Manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that financial objectives are achieved, • Provide technical leadership and oversight to the team and client where and when required to, • Have a solution based approach to maintenance, with a clear view on when priorities need to been accelerated to ensure customer satisfaction and user experience remains paramount Main Responsibilities: Health & Safety • Ensure Company policies and processes are effectively communicated, and implemented within the contract, • Escalate all health and safety concerns through the appropriate channels and hold good level of understanding of escalation priorities, • Ensure both the client's and Dalkia’s health and safety policies and processes are effectively implemented across both the inhouse team and subcontractor activities., • Be compliant with all Health & Safety issues by the use of directly employed multi-disciplined resident technicians and subcontracted specialists, • Carry out monthly inspections, • Maintain a good working relationship with QSHE team, • Ensure all team members adopt the ‘Safety First’ approach Leadership • Manage sickness and other absences across the team, • Ensure optimum staffing structures operate across contracts, balancing cost with the delivery of service excellence., • Carry out PDR's in line with Company process, • Competent in managing employee relation processes and performance management, • Ensure team structures support peaks and troughs in workload, and disaster recovery requirements, • Identify skills gaps and take a proactive approach in the team's development, • Continually assess succession planning on the account and encourage development, • Provide leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward Customer • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated stakeholders, • Always maintain effective lines of communication with the customer, • Ensure a user experience focus within all areas of operational activities, • Proactively ensure customer satisfaction with work conducted, • Develop and implement a plan for the management and retention of the Account, • Meet regularly with the Client to review the level of service delivery, to identify areas of continuous improvement opportunity and to resolve any issues, • Identify additional work opportunities and liaise with the relevant teams for leads on additional works, • Support with bid / tender required content and participate in re-tendering activities Operational management • Ensure appropriate control systems are in place for attainment of statutory, policy and contractual commitments, • Take accountability and review performance indicators ensuring delivery of key financial KPI’s/ targets, • Proactively use performance data to improve financial performance, • Play an active role in identifying ways in which processes can be streamlined, • Resolve any matters arising from day-to-day operational responsibility that cannot be dealt with by the first line supervisory level, • Organise, attend and invite all interested parties to the regular governance meetings Self-Management: • Maintain effective time management to ensure all high priority tasks are prioritised, • Work with other managers to ensure the collaborative development of the business, effective teamworking and support to colleagues., • Take an interest in self-development and raise development areas of interest to management, • Attend Company webinars and keep abreast of important company information, • Embody Dalkia’s principles and always act with integrity, • Ensure all training is completed and remains up to date Commercial/ Finance • Understand and work to the contractual SLAs / KPIs, • Complete and present the monthly contract reviews, • Ensure that opportunities for the strategic development of the contract are realised to ensure service deliver to our clients., • Develop contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, ensuring that these are met, • Identify and implement plans to develop and achieve organic growth and increased profitability of the account, • Lead WIP reviews to ensure all work is undertaken in the most cost effective manner and value for money is being secured from all specialist sub-contractors. Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

Client Details A leading commercial business services organisation, built on the values of Collaboration, Integrity, Accountability, Innovation and Excellence, is seeking a forward-thinking Senior HR Business Partner to support a diverse operational population across the North and Scotland. Seeking

The successful candidate will build strong relationships across the business, provide trusted HR guidance, and contribute to a supportive, inclusive, and high-performance culture. Partner with leaders to maximise organisational performance through effective people practices. We are looking for a pro

Key Responsibilities: - Partner with leaders to maximise organisational performance through effective people practices - Provide expert guidance on policy, compliance, employment legislation and HR best practice - Support leaders across performance management, probation, conduct, capability, well

Supporting on the of the regions most successful and aspiring Brands We are seeking a HR Business Partner for a site based, high impact HR BP service that aligns with business objectives and supports cultural values. Key Responsibilities: Deliver strategic HR Business Partnering to support business

We are working with a business to recruit an experienced Interim HR Business Partner who will play a key role in delivering strategic people initiatives. Partner with colleagues to roll out a performance development review process that supports growth and accountability. Contribute to reviewing and

What will the HR Business Partner role role involve? Provide expert advice on employee relations issues, including disciplinary, grievance, absence, performance, and capability cases Draft and update employment contracts, handbooks, and HR policies in line with UK employment law and best practice S

In partnership with an experienced Talent Management Partner, you will collaborate with senior leaders and managers across the business to deliver a best-in-class talent experience that supports innovation, performance, and long-term success. As a Talent Business Partner, you will serve as a strateg

This HR Business Partner involves providing first-line HR guidance on all people-related matters, ensuring alignment with internal policies, legal requirements, and best practices. Benefits for this HR Business Partner Role :. This you feel you have the right skills sets for the HR Business Partner

Loom Talent are fortunate enough to be partnering with a busy FMCG organisation, recruiting for a HR Business Partner to cover a maternity leave. Act as a trusted HR partner to site based key stakeholders, ensuring HR best practise on employee relations issues. Minimum of 3 years' experience at a si

Supporting on the of the regions most successful and aspiring Brands We are seeking a HR Business Partner for a site based, high impact HR BP service that aligns with business objectives and supports cultural values. Deliver strategic HR Business Partnering to support business strategy through initi

HR Business Partner: About the role. I am delighted to be working with one of my clients, based in London as they look to recruit a HR Business Partner to join their team on a 12 month FTC. The HRBP will work directly with senior managers, management teams and other internal and external stakeholder

The HR Business Partner will lead the full UK HR function, driving both operational excellence and strategic initiatives. Minimum 4+ years’ HR generalist experience, including significant time as an HR Business Partner — ideally within FMCG or a fast-paced consumer environment. This is a pivotal

Senior HR Business Partner - About You. We are seeking an exceptional Senior HR Partner to join our client’s dynamic HR Team and take a lead role in Employee Relations across a large, diverse, and fast-paced academic portfolio. You will join a high-performing HR team where each Senior HR Partner h

Partner with stakeholders to deliver seamless HR support on strategic projects and core processes. Strategic Thinking & Commercial Acumen – Translates business strategy into clear people priorities and aligns HR initiatives to drive performance. Working as part of a high-performing HR team, you’

We are seeking an HR Business Partner who will play a key role in aligning our people strategy with operational and organisational priorities. HR or business-related background (or equivalent experience) with at least 5 years of HR experience in a manufacturing or industrial environment. HR Business

A leading transportation organization based in London is seeking an HR Business Partner to shape effective people strategies and support inclusion initiatives. The successful candidate will have CIPD qualifications and a strong HR background at the Business Partner level. Key responsibilities includ

Proven experience as HR Business Partner or Manager, ideally supporting multi-site operations. Act as a trusted HR Business Partner to key stakeholders including Operations Director, hotel and head office leadership teams. HR Business Partner - RBH Hospitality Management Ltd (Head Office).

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. HR Course P

What’s on Offer to the HR & Payroll Manager Fixed-term maternity cover contract (May 2027) Flexible / Hybrid working Employee discounts Opportunity to lead and influence a well-established HR function Supportive, inclusive, and collaborative working environment The role of the HR & Payroll Ma

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. HR Course P

By partnering with managers, strengthening HR practice, supporting wellbeing and ensuring colleagues feel equipped and valued, you will help create the conditions for teams to thrive. You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to st

Scrutinising HR data, producing analysis, and highlighting trends to the HR Business Partners. Supporting the HR Business Partners in planning ER meetings, arranging dates, booking rooms, and preparing relevant documentation. Undertaking administration for the HR Business Partners, including prepari

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. You'll

Work closely with managers, providing advice and guidance across all areas of HR. Advise and coach managers on HR issues including performance, absence, and employee relations. As a People Advisor, you'll play a key role in supporting leaders, employees, and projects that will shape the future of th

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. HR Course P

This is an exciting opportunity for an experienced Lead People Partner to shape and deliver strategic people initiatives and projects that enable business success. Reporting to the Head of People Partnering, you'll lead a team of People Partners, drive organisational change projects, and act as the

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to st

As the HR Advisor you will provide comprehensive support across the employee lifecycle, ensuring best practice in HR operations, employee relations and people development. Description As the HR Advisor you will provide comprehensive support across the employee life cycle, ensuring best practice in

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Complete on

As the HR Assistant, you will undertake duties across a range of HR activities including recruitment and selection admin, data management and reporting, payroll admin and HR compliance. You will be an integral member of the school’s on-site HR team

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to st

Head of People & Performance / Service Director with HR responsibility. HR team, supporting staff across our national service locations. HR services and ensuring the highest standards of internal and external customer care.

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to st

Senior HR Advisor / HR Business Partner. To be considered suitable for this HRBP / Advisor you will need to have a strong HR generlist background (including ER caseloads) and solid employment knowledge. A reputable Hertfordshire based business is looking for a Senior HR Advisor to join its team.

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to st

You'll step into a role with live vacancies and the freedom to develop new business, backed by a brand that opens doors.

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. You'll

HR experience to join a well-established FMCG company. You will manage payroll and provide HR support. Provide general HR support while maintaining confidentiality and professionalism.

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to st

HR Advisor Permanent position Lincoln Aerospace & power generation industries Training and development opportunities HR Advisor – Employee Relations To provide expert advice and hands-on support across all aspects of employee relations. They are looking to add a HR Advisor to their team o

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. You'll

As HR Manager, you will play a key role in shaping and delivering HR strategy in line with business objectives, acting as the first point of contact for all HR matters. You will lead core HR operations, introduce structured onboarding and competency frameworks, and ensure consistency in performance,

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. HR Course P

Location: Surrey (Office-based) Are you ready to take the next big step in your finance career? Ashley Kate HR & Finance is proud to be partnering with a highly respected, rapidly growing global business to recruit a Finance & Accounting Manager. Your expertise will ensure robust financial process

The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to st

They manage an HR Officer to provide responsive advice, efficient processes and a positive employee experience throughout the lifecycle, from recruitment and onboarding to development, performance and exit. We partner with a global community of humanitarian actors, researchers, and innovators to imp