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Information systems jobs in United Kingdom - Page 2

  • Technical and Compliance Assistant (Food & Beverage Industry)
    Technical and Compliance Assistant (Food & Beverage Industry)
    1 month ago
    £29000–£30000 yearly
    Full-time
    New Malden

    Hours per week: 42.5 (M – F 0830 – 1800 *an hour unpaid break inclusive) Contract: Permanent, Full-time, Subject to 3-month probation Expected Start date: ASAP Reports To: Technical Manager Location: Office-based Overview: We are seeking a detail-oriented and self-motivated Technical Assistant with a solid background in food production to support technical compliance in a store and distribution environment. This role requires experience with food hygiene, HACCP, BRC standards, and a proactive approach to managing technical documentation, specifications, customer complaints, and audits. What does the role of Technical Assistant entail? · Provide technical support to suppliers, customers, and internal commercial teams on-site and during production. · Collate, review, and maintain product specifications, including ingredients, allergens, and nutritional data. · Investigate customer complaints and non-conformances; identify root causes and implement corrective/preventive actions. · Liaise with suppliers for technical documentation (e.g., microbiological reports, allergen and nutrition information). · Conduct and document traceability exercises; maintain accurate product and raw material records. · Support maintenance of the Quality Management System (QMS), including HACCP, Supplier Approval, and BRCGS compliance. · Assist in internal and external audits (BRCGS, FSA, customer). · Conduct internal audits and report non-conformances. · Complete internal training on food safety, hygiene, and compliance. · Act as liaison between suppliers and customers to resolve technical issues effectively. · Provide technical assistance to Commercial, Sales, and Retail Support teams. · Coordinate with external labs for product testing and certification. · Manage product artwork and labeling to meet UK/EU legislation. What qualifications and experience are required for this role? • Previous experience in a similar role, preferably in a meat processing or food manufacturing environment, with knowledge of quality, technical, or production management systems., • Ability to work independently without direct supervision., • Experience with technical documentation, traceability, and complaint resolution., • Strong attention to detail and communication skills., • Degree in Food Science, Food Technology, or related (preferred)., • HACCP Level 3, TACCP & VACCP Level 2, Internal Auditor certified., • Food Safety Level 2 (minimum)., • Familiarity with UK/EU food regulations and labelling standards. The Company: Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double-digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.

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  • Supervisor QSR - Detroit City Burger
    Supervisor QSR - Detroit City Burger
    1 month ago
    £13.5–£13.75 hourly
    Full-time
    London

    Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. We have recently created a new brand, Detroit City Burger. We offer a retro twist on the classic American burger using only the best quality ingredients which are then grilled and fried to perfection. This opportunity is for this particular outlet. Here's a little bit more background on our other brands: Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Detroiy City Burger's next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role, ideally in a fast-food burger restaurant., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.

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  • Sommelier
    Sommelier
    1 month ago
    £16 hourly
    Full-time
    London

    Chargal is seeking a disciplined and ambitious Sommelier to join our front-of-house team. This is a unique hybrid role designed for a professional who possesses a deep foundational knowledge of wine and the technical finesse to manage a high-pressure restaurant section. The Role This position requires a dual focus: providing expert wine service and acting as a lead waiter for a dedicated section. You will be responsible for the end-to-end guest experience, ensuring that service standards remain flawless while driving wine engagement at the table. Core Responsibilities: • Section Management: Overseeing a station with professional poise, taking food and beverage orders, and managing service timing., • Wine Service: Recommending pairings, performing professional decanting, and maintaining glassware standards., • Sales Integration: Identifying opportunities to enhance the guest experience through informed wine suggestions., • Cellar Support: Assisting the Head Sommelier with inventory management, bin organisation, and preparation for service. Requirements • Proven Floor Experience: Background in a high-end or fast-paced dining environment. You must be confident in running a section independently., • Wine Proficiency: A strong understanding of international wine regions and service protocols. While WSET qualifications are preferred, we value practical knowledge and a sophisticated palate above all., • Professionalism: Exceptional communication skills and the ability to maintain composure in a demanding Mayfair environment. Investment in Your Future Chargal is committed to the professional evolution of our staff. We don't just offer a job; we offer a career path for those dedicated to the craft. • Competitive Commission System: We offer a highly attractive commission structure that rewards professional salesmanship and product knowledge., • Training & Development: Benefit from structured internal training, regular producer tastings, and masterclasses designed to elevate your technical skills., • Career Progression: We prioritize internal promotion, offering a clear trajectory toward senior sommelier and management roles. Join the Team If you are a service professional with a passion for wine and a drive to succeed in one of London’s most prestigious postcodes, we invite you to apply.

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  • Psychologist
    Psychologist
    1 month ago
    £65–£90 hourly
    Part-time
    New Barnet

    Couples Therapist – Neurodivergent Relationships (Remote, UK) We are currently expanding our specialist service dedicated to neurodivergent couples therapy and are seeking experienced clinicians to join our network. This opportunity is open to self-employed practitioners working in private practice. It is not a salaried or employed position. Clinicians remain fully responsible for their own tax, insurance and regulatory obligations. The Role You will provide online couples therapy to neurodivergent adults, including ADHD-identified partners, autistic adults and mixed-neurotype relationships. All sessions are delivered remotely via secure video platform. Essential Requirements: • Registration with HCPC as a Counselling Psychologist, or accreditation with BACP, UKCP or an equivalent recognised UK professional body, • Recognised training in couples therapy, • Demonstrable experience delivering couples therapy, ideally including online clinical work, • Experience working with neurodivergent adults (ADHD, autism, or mixed-neurotype relationships), • Professional indemnity insurance and eligibility to practise in the UK, • Confidence working within a structured, neurodiversity-affirming framework Desirable • Additional training in neurodiversity-affirming practice, • Experience integrating systemic, integrative or attachment-based approaches, • Experience working with high-functioning or professional client groups

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  • Dental Clinic Receptionist/ Front of House
    Dental Clinic Receptionist/ Front of House
    1 month ago
    £13–£15 hourly
    Full-time
    London

    We are currently recruiting for an experienced full-time Dental Clinic Receptionist to join our experienced team, helping support our patients regain their smiles and confidence through dental implant and aligners treatment. The position is for work in our established dental implant clinic in Balham, London. What's Required? Dental Reception or similar experience with the necessary IT skills Be well presented and able to communicate clearly with patients and other staff members Have a friendly and professional manner A good general knowledge of CQC compliance would be considered an advantage An excellent command of English is absolutely essential Flexibility to work between our clinics at East Finchley and Balham in London would also be an advantage Job Responsibilities: Acting as the first point of contact for visitors to the clinic, meeting and greeting people and giving a positive first impression Booking appointments and answering patient queries Liaising with staff, suppliers and clients Dealing with correspondence and phone calls related to patients and for the clinic manager Managing and preparing the daily dentist’s schedule, communicating with the staff, medical and non-medical Managing diaries and organising meetings and appointments Reminding the manager of important tasks and deadlines Preparing reports, managing databases and filing systems Implementing and maintaining procedures/administrative systems Helping with stock control The salary offered depends on experience. (Starting from £13 per hour ) Working hours are 9am until 6pm. Please send a CV and Cover Letter with your application. Expected start date: April 2026

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  • Financial Education Consultant  Remote (UK Only)
    Financial Education Consultant Remote (UK Only)
    1 month ago
    £2000 monthly
    Part-time
    Peckham, Southwark

    DO NOT MESSAGE IF YOU ARE NOT SERIOUS! PLEASE READ AND DONT JUST APPLY!! Serious Applicants Only | Flexible Income | Business Opportunity We are expanding our UK team and looking for ambitious, coachable, and purpose-driven individuals who want to help families achieve financial security while building their own income and business. This is not a standard job it’s an opportunity to develop professional skills, gain financial education, and build a long-term income helping others. If you’re looking for quick money or minimal effort, this role is not for you. Your Role Educate individuals and families on financial awareness and protection Support clients with financial planning and smarter money habits Connect clients with licensed financial professionals Build and manage your own client base Develop a flexible part-time or full-time income stream What You’ll Receive Structured training and ongoing professional development Weekly coaching and mentorship Personal business dashboard and support systems Compliance and licensing guidance Proven systems to build your own business We’re Looking For People Who ✔ Are serious about personal growth and financial education ✔ Want to build a long-term income or business ✔ Have strong work ethic and self-discipline ✔ Care about helping families and communities ✔ Are coachable and willing to follow a system Requirements Must be 18+ with right to work in the UK Must pass background and compliance checks (processing fees apply) Professional attitude and good communication skills Willingness to complete training and licensing process Income Performance-based earnings with part-time and full-time potential. Results depend on commitment and effort.

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  • Administrative Assistant
    Administrative Assistant
    1 month ago
    £15–£18 hourly
    Part-time
    London

    Business / Legal Administrative Assistant (Trainee) Part-Time | Hybrid | Growth-Focused Role Heal Bright Ltd is a growing business operating at the intersection of business development, structure, and legal administration. We are building systems, refining processes, and creating scalable foundations — and we are looking for a sharp, motivated individual who wants to grow with us. This is not a “routine admin” role. It is a hands-on, evolving position within a developing organisation. If you are organised, intelligent, proactive, and genuinely interested in how businesses are structured and protected — this could be an excellent stepping stone. ⸻ What You’ll Be Doing You will work directly alongside the leadership team, supporting operational planning, internal structuring, documentation processes, and business development tasks. Business & Growth Support • Supporting internal structuring and operational planning, • Assisting with registrations, compliance processes, and protocol development, • Supporting trademarks, intellectual property and corporate identity processes, • Proofreading key documents (NDAs, basic contracts, templates), • Following up with third parties post-meetings (marketing, advertising, suppliers, etc.), • Tracking timelines, tasks and project milestones, • Conducting research and helping implement micro-projects Legal & Commercial Administration • Researching legal and commercial data, • Drafting letters, emails and structured documents (subject to review), • Organising files and maintaining document systems, • Preparing meeting minutes and structured notes, • Supporting preparation of legal matters (administrative support only) Operational & Administrative Support • Managing scheduling and inbox organisation, • Preparing summaries, checklists and planning documents, • Supporting client coordination where required, • Contributing to the development of internal systems as the company grows ⸻ Who This Role Is For This role would suit someone who: • Types quickly and accurately, • Is highly competent in Microsoft Word and comfortable with digital tools, • Is detail-oriented and structured, • Listens well and executes clearly, • Enjoys being given responsibility, • Has a genuine interest in business, compliance, legal processes or entrepreneurship, • Wants exposure to how companies are built from the inside You do not need to know everything — but you must be willing to learn quickly. ⸻ What Makes This Different • You will see how a business develops in real time, • You will be trusted with responsibility, • You will gain exposure to compliance, structuring, intellectual property, and operational planning, • Your role can grow as the company grows Tasks will evolve as the company expands. A structured weekly or monthly schedule will outline priorities, deadlines and objectives. Additional assignments may be communicated directly by the manager. Training and guidance will be provided — initiative is expected

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  • Host / Hostess
    Host / Hostess
    1 month ago
    £14.22–£19.42 hourly
    Full-time
    London

    Job Title: Hostess Location: lHigh-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • ⁠COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.

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  • Nurse
    Nurse
    2 months ago
    Part-time
    South Kensington, London

    Registered Nurse (NMC) Location: South Kensington Medical & Dental, 20 Old Brompton Road, London SW7 Contract Type: Part-time (Sundays) Hours: Sundays 10:00am – 3:30pm The Registered Nurse will be responsible for phlebotomy, health screening assessments, ECG recording, and supporting off site virtual GP-led services in accordance with NMC standards, CQC Fundamental Standards, and practice clinical governance policies. The post holder must work autonomously within their scope of practice and maintain full compliance with the NMC Code (2018). • Venepuncture and capillary blood sampling, • Correct labelling, processing and packaging of pathology samples, • ECG recording and ensuring correct patient identification prior to testing, • Conducting structured private health screening assessments, • Recording observations including BP, pulse, oxygen saturation, height, weight and BMI, • Urinalysis and other point of care testing where required, • Infection prevention and control in accordance with practice policies, • Safe handling and disposal of sharps and clinical waste, • Chaperoning where required, • Deliver compassionate, patient-centred care, • Ensure informed consent is obtained prior to all procedures, • Provide clear explanations of tests and aftercare advice, • Escalate abnormal findings to the GP immediately, • Participate in clinical audits and quality improvement, • Maintain accurate contemporaneous clinical records, • Report incidents via practice reporting systems Reception experience would be beneficial • Current NMC registration (Adult Nurse), • Minimum 1 year post-registration experience, • Competent in venepuncture, • Experience performing ECGs, • Excellent communication skills, • Professional, well-presented and confident working in a private healthcare setting, • Experience in private GP practice, • Experience in health screening services, • Experience with digital clinical systems, • Phlebotomy certification, • Immediate Life Support training • NMC registration confirmation, • Enhanced DBS certificate, • Evidence of professional indemnity, • Proof of right to work in the UK, • Immunisation record including Hepatitis B immunity, • Evidence of CPD and revalidation compliance, • Two clinical references

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  • Production Technician and Precision Fitter - Personalised Metal and Wood
    Production Technician and Precision Fitter - Personalised Metal and Wood
    2 months ago
    £41700–£45000 yearly
    Full-time
    London

    Role Overview We are looking for a highly skilled Production Technician & Fitter to join our creative manufacturing team. This role is unique: it combines the technical "bench fitter" skill set with modern digital fabrication. You will be responsible for the setup, operation, and maintenance of our precision machinery (Laser Engravers, UV Printers, CNC cutters) to produce high-quality, bespoke accessories and gifts from metal and wood. Key Responsibilities & Tasks 1. Production Fitting & Assembly • Precision Assembly: Fit and assemble small-scale metal parts and sub-assemblies (such as welding necklaces, attaching clasps, or inlaying metal into wood) to fine tolerances., • Technical Specifications: Examine digital drawings and customer specifications to determine the most efficient sequence of operations for custom orders., • Finishing: Use hand tools and bench techniques to ensure all metal and wood products meet our "Prestige" quality standards before dispatch. 2. Machine Operation & Digital Fabrication • Laser & UV Systems: Calibrate and operate laser engraving and UV printing machinery, adjusting settings for different materials including stainless steel, silver, wood, and acrylic., • Material Preparation: Execute the cutting and preparation of raw metal and wood sheets to required dimensions using industrial cutting equipment. 3. Maintenance & Engineering • Plant Maintenance: Install, repair, and service our industrial production machinery to minimise downtime., • Fault Diagnosis: Examine the operation of electrical and mechanical components within our engravers and printers, making adjustments to ensure laser alignment and print head accuracy., • Tooling: Maintain and sharpen cutting tools and jigs used in the daily production of accessories.

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  • House Coordinator (12 Month Fixed-Term Contract)
    House Coordinator (12 Month Fixed-Term Contract)
    2 months ago
    £14–£15 hourly
    Full-time
    London

    The Role We are currently recruiting for a House Coordinator (Fixed Term) to cover a period of maternity leave for approximately one year. The role is to ensure a welcoming and memorable experience at 1 Warwick for all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Key Responsibilities • Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority., • Be the ambassador of knowledge on all member services and activities across Mortimer House., • Regularly communicating with the Reception Manager any updates on all reception, Member queries, feedback, and housekeeping., • Complete the new member onboarding process for all tiers of membership as communicated by membership team., • Communicate to the 1 Warwick team all relevant event information needed to deliver exceptional member experiences., • Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House., • Ensure all checklists are completed and signed off, daily, weekly, and monthly., • Ensuring the reception desk is clutter free and an engaging space to welcome people., • Manage the atmosphere, music, scent, and heating for reception and workspaces., • Communicate to Office Floor Coordinators all changes or requests from Members., • Ensure all member systems always work seamlessly, and liaising with our IT providers., • Ensure members have access to information of services, promotions, and events across both Maslow’s houses., • Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings., • Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice., • Manage restaurant bookings and enquiries/requests where needed., • Distribute member post correctly and in a timely manner., • Be the point of contact for all external contractors, logging arrival and departure times., • Ensure the Function sheets are distributed by the events team to the specific departments., • To carry out any other duties that may be required by the Reception Manager and General Manager., • Contribute to an enjoyable working environment., • Build a strong relationship with the F&B Managers and HODs to allow support in administration. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. In Return We Offer: • £450 Gross Refer-a-friend scheme (unlimited referrals!), • 50% discount on F&B onsite, • Reward and discounts platform, • SmartTech and CycleToWork schemes, • Access to delicious on shift meals *Please note that we do not have a Skilled Worker Sponsor License

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  • General Manager
    General Manager
    2 months ago
    £48000–£52000 yearly
    Full-time
    London

    We're looking for a dynamic new GM to take the reins at our Flagship Restaurant in Westfield White City. If you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant fits 100 covers 🪑🪑🪑 We have a strong mix of in house 🍽️ and Deliveroo 🥡 sales. It’s a really vibey site with tons of regulars, we get great footfall from the shopping centre and cinema but we’re also a destination restaurant for locals. About the Role Pay + Contract 🤑 This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. This usually works as 45 hours on shift on the rota and a flexible 3 hours of admin. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£36k/yr) Service Charge (around £10-12k/yr) based on worked hours, Tronc system Target based Bonus Package (£4k/yr, paid quarterly) + £2.6k pa Deliveroo sales bonus (paid monthly) This means a very achievable annual take home of £50k+ / yr About You ☺️ • Previous GM experience is essential, with at least 2-3 years in a similar sized site location., • Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience., • Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere., • Taking the time to use your past experience to train and mentor your team., • Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site., • Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

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  • Housing Disrepair Claims Handler / Call Handler
    Housing Disrepair Claims Handler / Call Handler
    2 months ago
    £11.5–£12.5 hourly
    Part-time
    London

    About Support for Tenants Support for Tenants is an FCA-regulated housing disrepair claims management company. We support tenants living in unsafe or unhealthy homes, helping them progress housing disrepair cases involving issues such as damp and mould, leaks, heating failures, structural defects, and infestations. We work closely with solicitors, housing providers, and inspection teams to support tenants through the claims process. The Role We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. You will be one of the first points of contact for tenants and will assist with basic case handling and administration. Key Responsibilities • Handling inbound and outbound calls with tenants, • Gathering initial information about housing disrepair issues, • Logging case details accurately on internal systems, • Requesting documents, photos, and evidence from tenants, • Supporting case file preparation and organisation, • Liaising with internal case handlers and solicitors, • Providing clear, empathetic updates to tenants, • Ensuring information is recorded accurately and compliantly About You Essential: • Confident phone manner and good communication skills, • Basic administration and computer skills, • Ability to follow processes and handle sensitive conversations, • Good attention to detail Desirable (not essential): • Experience in call handling, customer service, claims, or housing Why Join Us • Entry-level role with training provided, • Meaningful work supporting tenants in unsafe housing, • Friendly and supportive team, • Opportunity to progress into senior case handling roles, • Flexible working options over time

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