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3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities • Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues., • Monitor and optimize Azure environments to ensure high availability, performance, and security., • Troubleshoot and resolve build, deployment, and infrastructure issues., • Ensure compliance with industry standards and best practices for security, scalability, and reliability., • Create and maintain detailed documentation for processes, configurations, and procedures., • Develop and maintain scripts for automation using PowerShell., • Participate in on-call support outside business hours (additional compensation provided). The Requirements • Hands on experience managing Azure environments across multiple subscriptions and regions., • Strong expertise in Azure IaaS services (Compute, Storage & Networking)., • Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces., • Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways., • Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager)., • Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults., • Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations., • Experience implementing private connectivity using Private Endpoints and Private DNS Zones., • Exposure to Azure Kubernetes Service (AKS) and containerised workloads., • Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Installation Manager (Solar PV) Nottingham £65,000 - £75,000 + Quarterly Bonus + Company Car + Great Benefits + Leadership Role Are you an Installation Manager with experience working on Solar PV projects, or an Engineer/Electrician from a Solar background looking for an off-the-tools, leadership role, at an ambitious and successful Renewable Energy company, who have seen continuous growth since their creation 5 years ago? Do you want to work in a role where you will be the technical go to for all Solar PV projects, in a leadership role where you can hire and build up the companies Installation department, with the added benefits of a company car, a quarterly bonus, and further great benefits including an enhanced holiday package? On offer is the chance to become a key player in a rapidly expanding and highly regarded Renewable Energy company, renowned for their high-quality Solar PV and Battery installations/projects. Founded in 2021, this company has seen continuous growth to a current headcount of 20 employees. In this role you will be the technical go to for all Solar PV and Battery installations and projects. You will have the autonomy to hire and grow the companies Solar PV department, whilst developing the operational process from technical survey to design to installation and overall quality assurance of company projects. You will also be the go-to individual for site operatives, internal stakeholders, local authority clients and domestic customers. This role would suit an Installation Manager with experience working on Solar PV projects, or an Engineer/Electrician from a Solar background, looking for an autonomous, leadership role, with great benefits including a company car, a quarterly bonus, and an enhanced holiday scheme. The Role • Hiring and growing the companies Solar PV department, • Acting as the go to technical individual for all Solar PV related projects, • Installation Manager with experience working on Solar PV projects, • Engineer/Electrician looking to get off the tools BBBH25096 If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Your new companyMy client is a joint venture between a local council and an organisation that have set out to be leaders in collaborative working and that provide cost-effective solutions which deliver an inclusive and engaging experience for their clients and the communities they serve.They are looking for a technical-based technician or Architect to join their growing team and help them in achieving their aims.Your new role • Responsible for the production and co-ordination of technical drawings., • Deliver a range of projects in 2D/3D using Autodesk Revit and work within standard BIM. Workflow processes such as internal reviews and clash detection etc., • Assist in the preparation of drawings through all RIBA Work Stages,, • Lead in the technical architectural design, liaising with other members of the design, technical and client teams, including the review of incoming third-party information to ensure coordinated and well resolved integration of design information., • Produce, analyse and advise on detailed specifications for suitable materials or processes to be used in the production of robust details and associated specifications., • A comprehensive portfolio demonstrating of significant experience working as an Architectural Technologist., • Knowledge of current & emerging technical design, construction and environmental issues, legislative requirements and statutory responsibilities pertaining to the role., • Degree in Architecture/Architectural Technology or HNC/HND qualification in an architectural or other relevant construction related field., • Proficient in, and with demonstrable working knowledge of Revit for both 3D collaborative design and 2D production information output., • Excellent organisational and planning skills with the ability to use own initiative to plan and manage and prioritise own work programme, projects and other resources., • Membership of Local Government Pension Scheme. - 18.7%, • 25 days' annual leave, in addition to 8 days' statutory bank holiday entitlement., • An exceptional working environment and a friendly welcome to the team. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Registered Manager for Adults Care Home in Nottingham Nottinghamshire NG12 We require a Registered Manager for our small 5 bed bungalow for young adults. We provide 24 hour support at our residential home providing support for Adults with complex health needs, learning disabilities and/or physical disabilities including complex care. We fully embrace person centred planning, ensuring the person we support is at the centre in the delivery of our high quality care and support.Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus! About the role of Registered Manager • The role of the Registered Manager encompasses overall operational responsibility for the service or services, ensuring smooth operations, and effective staff allocation and management. Service Delivery: • Monitor and support person-centred services., • Ensure health and safety of the people we support and staff., • Enhance staff knowledge and skills through inductions and training., • You will join us with a QCF Level 5 Adult Management Diploma, or equivalent qualification, or be eligible to complete the Level 5 Diploma, • You will have managed and supervised for minimum 2 years in a similar setting., • Knowledgeable of CQC rules regulations and standards, • Competitive rates of pay up to £38k plus bonuses. Negotiable, • Training/Qualification Opportunities, • Internal progression opportunities, • Induction

Overview:You will be joining a RIBA-Chartered practice as a Project Architect to lead the design and delivery of architectural projects from concept to completion. You will be working within the residential and commercial sectors.Key Responsibilities: • Conduct feasibility studies and site analysis., • Develop BIM models and physical design models., • Liaise with consultants and local authorities for planning., • Produce design drawings and technical specifications., • Manage internal resources and junior team members., • Proficiency in Revit, Adobe InDesign, Microsoft Office, Teams, and Loop., • Strong leadership and communication skills., • In-depth knowledge of UK building regulations and planning policy., • Bachelor's and Master's degree in Architecture (RIBA Part 1 & 2)., • Competitive salary and bonus scheme, • Flexible working hours, • Uncapped annual leave, • RIBA pension scheme, • Private healthcare

Job title: Inside Sales Representative Location: Nottingham (NG11, Hybrid working) Salary: £26,000 - £30,000 (DOE) + (£4,000 - £6,000 commission) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more We’re looking for a commercially aware and organised Inside Sales Representative to join our IT Channel sales team. You’ll support the smooth running of the sales function - managing quotes, processing orders and maintaining CRM accuracy - while also identifying opportunities to grow revenue within existing accounts through proactive outreach. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Internal Sales Representative • Manage quotations and complex order processing, • Maintain CRM and pipeline accuracy, • Respond to inbound enquiries, • Conduct outbound calls into the install base, • Identify upsell and cross-sell opportunities, • Experience in inside sales, B2B sales or sales support, • Comfortable in a target-driven environment, • Strong organisation and attention to detail, • Confident communicator (phone & email) We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests. Keywords: Inside Sales, Internal sales, inside sales representative, order management, sales support, proactive sales, IT Channel, B2B Sales

ICT Systems AdministratorGrade 5: £33,599 - £37,28037 Hours (Monday – Friday)Permanent Joint Headquarters, Sherwood Lodge, Arnold, Nottinghamshire, NG5 8PP An exciting opportunity has arisen for an ICT Systems Administrator to join our ICT Department. This role plays a key part in managing and supporting cloud and on-premise systems that are critical to service delivery across a multi-site organisation. You’ll work closely with colleagues, partners and suppliers to ensure systems are secure, reliable and continually improving. The ideal candidate is an experienced and motivated ICT professional with strong technical knowledge, a customer-focused mindset and a passion for modern technologies and automation. If you enjoy problem-solving, working collaboratively and making a real impact through technology, we’d love to hear from you. Key Responsibilities • Manage, monitor and maintain cloud and on-premise software, systems and infrastructure., • Ensure the stability, availability, performance and security of ICT systems in line with best practice., • Carry out system maintenance, upgrades, patching, backups and configuration reviews., • Diagnose, troubleshoot and resolve incidents, problems and outages to minimise disruption., • Work collaboratively with the ICT Service Desk, internal teams, external partners and suppliers., • Support the rollout, testing and evaluation of new technologies and systems., • Implement and maintain security best practices in collaboration with the ICT Security Manager., • Maintain accurate technical documentation, including configurations, assets, incidents and changes., • Administer user accounts, access rights and support onboarding and offboarding processes., • Contribute to IT service management processes, service improvement initiatives and ITIL-based ways of working., • Proven experience managing cloud and on-premise software, systems and infrastructure., • Experience of automating processes and improving system reliability and efficiency., • Strong knowledge of cloud and hybrid environments and modern device management., • Experience working with IT Service Management tools and ITIL-based processes., • Demonstrable experience of incident, problem, change, asset and configuration management., • Strong analytical, troubleshooting and problem-solving skills., • Ability to produce clear technical documentation and communicate effectively with technical and non-technical stakeholders., • Educated to degree level in ICT, Computer Science or a related field, or equivalent experience., • ITIL Foundation (or equivalent knowledge) with a commitment to continued professional development., • Agile Working – NFRS has an Agile Working Policy which gives our employees the opportunity to mix office working with working from home to help provide you with more flexibility., • Flexibility – We are family friendly and are open to considering different working patterns which help you provide a better service to our community while supporting your home life. We also support part time working., • Annual Leave - 27 days of annual leave bank holidays and a Christmas concessionary day., • Pension – Access to a public service defined benefit pension scheme., • Health and Wellbeing - As a Service we provide a wide range of Health and Wellbeing support to all our employees which includes access to a Bupa cashback scheme, an Employee Assistance Programme and a dedicated Occupational Health team who are there to support you. Also, all employees receive free access to an on-site gym., • Blue Light Card – working for an emergency service you will have the ability to apply for a Blue Light Card which enables discounts on shopping and eating out. Further Information We are proud to be an equal opportunities’ and ‘Disability Confident’ employer, and we are committed to increasing the diversity of our workforce. We welcome applications from all parts of our communities and particularly those who are currently under?represented in our workforce. We are also proud of being recognised as a ‘Gold’ employer for our Armed Forces Covenant commitments. NFRS is committed to the safeguarding and protection of children, young people and adults at risk of abuse and or neglect and operates a safer recruitment process. The successful candidate will be subject to a Standard Disclosure and Barring Service check and a Police Vetting check. Applicants must have been a resident in the UK for the last 3 years to be eligible for a Police Vetting check. How to apply Simply click "apply" and you will be directed to the NFRS careers website where you can complete your application directly with the organisation. Please note that CVs will not be accepted in place of application forms. Closing date: Friday 22nd May 2026Interview date: 8th & 9th of June 2026

Your new companyYou will be joining a well-established building services subcontractor based in Nottinghamshire, delivering high-quality engineering solutions across projects such as schools, warehouses, commercial offices, and public-sector buildings.The company is in a strong period of growth, supported by long-standing clients and increasing demand. With ambitions to expand towards becoming a £10 million organisation, they are investing in their in-house design capability. This opportunity has arisen due to both expansion and an upcoming retirement, making it a genuinely rare senior-level opening.Your new roleAs the Mechanical Design Lead, you will take responsibility for delivering and overseeing mechanical building services design across a varied project portfolio.Your role will include: • Leading mechanical design work, from concept through to delivery, • Producing and reviewing calculations, drawings, specifications, and reports, • Coordinating with internal teams, architects, and contractors, • Supporting tenders, proposals, and technical submissions, • Mentoring and developing junior/intermediate engineers, • Experience delivering mechanical design across education, commercial, industrial, or public-sector buildings, • Proficiency in IES (thermal modelling) and Revit (3D coordination), • Strong communication and coordination skills, • Ability to manage design workload and contribute to project meetings, • Relevant engineering qualifications (Degree/HNC/HND), • Car allowance, • 25 days annual leave, • Access to an Employee Trust Scheme, • Clear progression pathway as the business grows toward £10m turnover, • A rare opportunity created by growth and succession planning Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

EXCITING NEW OPPORTUNITY AVAILABLE NOW! 2 Line Support Analyst Based in Beeston, Nottingham Days - Monday to Friday Hours - Rota basis between 6am and 10pm (including 3 weekends out of 9 weeks) £13.51 per hour Full training provided Interviews to be held ASAP! Join a global leader in mobile payment processing technologies as a Second Line Support Analyst. You'll be part of an expanding team dedicated to delivering exceptional technical support within the Transport Retail sector. This role is ideal for someone with strong technical troubleshooting skills and experience providing remote support, particularly for Android OS and payment processing systems. Responsibilities • Provide second-line technical support for hardware, software, and bespoke systems., • Diagnose and resolve complex issues quickly and effectively., • Support Android-based platforms and payment processing technologies., • Proven experience in an IT Support environment., • Strong analytical and technical skills (hardware/software troubleshooting)., • Intermediate to advanced PC literacy - confident with MS Office, web browsers, and databases., • Experience with bespoke software and hardware solutions., • Familiarity with Point of Sale (POS) environments. Desirable Knowledge Experience with any of the following will be an advantage: • Android OS or other mobile operating systems., • Mobile Device Management (MDM) tools., • Remote access and support technologies., • MySQL/MSSQL administration., • AWS and Google Cloud Services., • Remote deployment of software patches and upgrades., • Payment systems (credit/debit card transactions and troubleshooting). What We're Looking For: • Confident & Knowledgeable - demonstrating technical competence and assurance., • Customer-Focused - delivering exceptional service and building trust., • Passionate & committed - taking pride in meaningful results., • Clear Communicator - projecting credibility and instilling confidence in users and colleagues., • Responsible & Consistent - ensuring reliability and accountability in every interaction. Apply now and join a team that values innovation, collaboration, and excellence in service delivery. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Express Recruitment is proud to be representing one of most established and reputable Construction firms in the East Midlands. They are actively seeking a SHEQ Manager to join their team. The successful candidate will be responsible for delivering their strategic SHEQ priorities throughout the organisation to ensure full legal compliance in line with modern practices and maintaining their ‘safety first’ culture. In return the successful candidate will receive a competitive starting salary of up to c£55,000 alongside various other benefits including a company car and some flexibility for hybrid working. Skills & Experience • Degree or Diploma in Safety & Environmental Manage or equivalent, • NEBOSH Construction Certificate highly desirable (Diploma preferred), • Proven experience within the Construction or Industrial Electrical industry, • Excellent working knowledge of HSEQ law, SHEQ standards in relation to the construction industry, • Up to date knowledge of current British Building Regulations standards and practices, • Proven stakeholder management experience, • Experience working in sectors relating to earthmoving, EV charging, concrete repair or lightning protection desirable but not essential, • Full UK driving license (flexible with UK based site work when required) Roles & Responsibilities • Lead and coordinate all aspects of SHEQ activities across the organisation, • Work closely with their senior management team to maintain and improve the company’s LRQA accredited 9001, 45001, 14001 integrated management system, • Champion all continuous improvement methodologies and strategies, • Deliver and organise training and support for Field Engineers and Installers, • Perform full scale internal and external audits, including office based and on site, • Oversee all legislation, ensuring they are updated accordingly, • Lead investigations into accidents and near misses, whilst also producing detailed incident reports, • Develop and maintain various LMS’ in accordance with ISO 45001, OHSAS and 18001, • Training and manage staff on safety culture and reducing carbon footprint About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0110 and we will do the rest for you. Job Location Hybrid, Nottingham, Nottinghamshire Salary c£55,000 Per Annum D.O.E + Company Car Job Type and Hours Monday - Friday, Full Time, Permanent How to Apply Interested candidates can send their resumes to mentioning the Job Title in the subject line. Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: * Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities * Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share * Identifying, assessing and reporting on data management related issues across the UK business * Providing advice across the business on how we drive value and change through great data management * Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services * Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities * Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices * Execute and engage in data management assessments through control performance or 2nd and 3rd line review * Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: * Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner * Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change * Be able to influence decisions, have a strong network and communication skills to drive change * Help data owners understand more about the data they use or create and the further embed the value of good data management * Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks * Bring new ideas and establish new processes that support the UK data strategy * Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes * Be an advocate for great data management practices across the business * Perform risk and control requirements where applicable * Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness * Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too * Understanding of, or interest in, Data Management & Data Risk Management * Ability to manage a process * Basic knowledge of Cloud data / AWS * Experience in managing and delivering large value add activities * Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you’ll do * Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. * Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. * Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. * Familiarity with both pre-training and fine-tuning of large-scale models * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: * Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. * Optimising lending decisions to drive sustainable lending growth and improve customer experiences. * Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. * Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need * Enjoy solving analytical challenges * Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn * Strong mathematical and critical thinking skills * An open mindset in your approach to change and personal development * Experience leading a project, and working with people at every level to see it through * A university degree or equivalent * Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: * Pension and bonus schemes * 25 days’ holiday (and the option to buy up to 5 more) * Private medical insurance * Season ticket loans * Cycle to work scheme * Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do * Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering * Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers * Be accountable for our fraud losses and ensure performance remains within appetite * Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud * Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls * Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) * Assess new technology and ensure Capital One remains one step ahead of fraud * Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for * Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation * Ability to manage varying workload and solve for both the short and the long term * A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills * Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound * Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: * Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. * Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. * Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. * Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. * Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. * Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For * Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. * Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. * Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. * Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. * Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. * Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do * Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) * Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements * Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board * Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business * Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) * Manage relevant corporate filings to companies house and FCA as appropriate * Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies * Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing * With support from external counsel, maintain statutory books, including registers of members, directors and secretaries * Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules * Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations * Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for * The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment * Track record of strong stakeholder management and an ability to influence * Excellent organisational and drafting skills and an eye for detail * Strong communication skills * A desire and ability to shape, lead and drive change, including supporting key stakeholders through change * Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance * Confidence in building new relationships and connections, both internally and externally * An ability to work autonomously and effectively manage conflicting priorities * Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you’ll do * Define and implement the frameworks for how we document and monitor processes across the UK business. * Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. * Implement standardized documentation to ensure clarity and eliminate silos. * Manage process-related projects from initial discovery through to successful launch. * Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. * Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we’re looking for * A well organised and detail orientated individual * Experience in process management, risk/governance frameworks, and process improvement methodologies. * Ability to build strong relationships and influence stakeholders across the business * Previous experience of problem solving through process evaluation * Strong organizational skills and the ability to remain focused and flexible in a changing environment * Experience of delivering training to groups face to face and / or on-line Nice to have * Awareness of Lean / Six Sigma tools and methodologies * Risk management experience, or a desire to learn and grow your career in this field. * Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Team Leader (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. We are looking for a passionate, people-focused leader to manage a team responsible for providing Quality Assurance and recommendations to improve customer outcomes. You will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * People Leadership: * Dedicate the majority of your time to people leadership: coaching conversations, performance reviews and developing individual growth plans * Create an inclusive, high-performance culture where team members feel supported, heard, and challenged * Set clear goals and expectations, regularly reviewing progress and offering feedback that drives improvement and strong team member outputs, aligned to SLAs and deliverables * Maintain strong engagement through building a strong team culture, career development conversations, personal development plans, and recognition of achievements * Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence * Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. * Monitor and report on team effectiveness, ensuring accurate data and reporting are delivered monthly to senior stakeholders * Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning * Prioritise workloads, align resources effectively, and support delivery of change activity. * Lead your team through change, supporting process improvements, automation initiatives, and continuous optimisation of operations * Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement * Process Management: Build and maintain a working knowledge of how our processes operate on the frontline. Support in driving consistent and correct application of QA methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for * Proven people leadership experience, ideally within a regulated or operational environment * Strong coaching skills, with the ability to unlock potential and drive performance across individuals and teams * A proactive, self-motivated mindset, able to manage high volumes, competing deadlines and ambiguity with confidence * A role model for respectful, inclusive and values-led leadership, always acting with integrity * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. As a member of the team, you must have a passion for being the voice of our customers and be able to think creatively to influence how we deliver great outcomes. We encourage ownership and accountability, so we’ll need you to listen to our customers, investigate their concerns and make a well-informed decision on behalf of Capital One. You will be empowered to use your judgment when deciding outcomes and will own the resolution for each of the customers you advocate for. What you’ll do * Manage customer complaints from receipt right through to resolution, both in voice and written communications * Understand industry regulation and how this matches with Capital One policies * Support customers and resolve their concerns * Do a thorough investigation to help understand their situation and find a resolution * Remain customer focused and put them at the centre of every decision * Signpost customers to additional support resources * Support our business in improving our processes What we’re looking for * Expert attention to detail would make you a superstar in this role * Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times * A team player that acts with integrity and treats our customers and associates with respect * We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! * Experience * A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. * A passion for giving the best advice to every customer you interact with through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you * Salary of £28,000.00 * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Recruitment Resourcer – FMCG Division Nottingham (NG7 2UL) | Office-based | Early Finish Fridays Salary - up to £32,000 DOE We’re working with a well-established and ambitious consultancy specialising in the Food & FMCG manufacturing sector across the UK. With over a decade of success and a strong, loyal client base, they are now looking to hire a Recruitment Resourcer to support their growing division. This is a fantastic opportunity to join a business where consultants are busy, roles are live, and there’s genuine earning and progression potential from day one. The Opportunity You’ll work closely with experienced consultants, supporting delivery across a wide range of FMCG roles while building your own knowledge of the market. You’ll be sourcing candidates for roles including: • Production & Operations Managers, • Technical & Quality professionals, • Engineering & Maintenance roles, • Warehouse & Logistics staff, • Hygiene & QA teams, • Finance professionals, • Sales roles within FMCG, • Manufacturing roles at all levels, • Senior & Board-level appointments What You’ll Be Doing • Proactively sourcing candidates via LinkedIn, job boards, and internal databases, • Building and managing candidate pipelines within the FMCG sector, • Screening and qualifying candidates, • Supporting consultants on live vacancies, • Managing candidate relationships throughout the process, • Keeping CRM systems updated and organised What’s on Offer • Competitive base salary + bonus potential, • Clear progression pathway into a 360 Recruitment Consultant role, • Vibrant, modern office environment (social, music, high-energy culture), • Early finish Fridays (4pm), • Free onsite parking, • Supportive, non-micromanaged culture where personality and drive are valued About You • Ambitious, driven, and money-motivated, • Strong communicator with confidence speaking to candidates, • Organised and proactive, • Resilient and comfortable working in a fast-paced, target-driven environment, • Previous agency recruitment experience which includes sourcing candidates is essential Why Join? This is a business where people stay long-term, build successful careers, and genuinely enjoy the environment they work in. You’ll be joining a team with strong market knowledge, live roles ready to work, and clear opportunities to progress quickly.

Operational Office Manager £40,000 DOE Permanent West Bridgford Full-time – Office Based (Monday to Friday, 9:00am–17:00pm) Occasional weekend work required during peak periods (warehouse operates Monday–Sunday) Harper Recruitment Group is working in partnership with a successful and rapidly growing commercial business based in West Bridgford. An exciting opportunity has arisen for an experienced Operational Office Manager to take ownership of both office and warehouse operational support, ensuring seamless communication and workflow across the business. This role plays a key part in HR administration, Health & Safety, facilities management and wider operational processes within a fast-paced environment. With significant business growth, there is a major opportunity for long-term progression for someone who demonstrates commitment and longevity in previous roles. Key responsibilities: Office and Facilities Management • Overseeing day-to-day office operations, ensuring a professional and well-organised environment, • Managing facilities contracts, maintenance schedules and supplier relationships, • Ensuring meeting rooms, equipment and communal areas are fully functional and well-presented, • Supporting operational alignment with warehouse and ecommerce teams, • Providing occasional weekend support during peak operational periods HR Administration and People Support • Managing HR administration including onboarding, offboarding, personnel files and absence tracking, • Supporting managers with employee relations processes and policy compliance, • Coordinating training, recruitment administration and internal communications, • Maintaining accurate and confidential HR documentation Health and Safety Compliance • Acting as the on-site Health & Safety lead, ensuring compliance with legislation and internal policies, • Conducting risk assessments, incident reporting and workplace inspections, • Maintaining H&S documentation and training records, • Working closely with warehouse teams to uphold operational safety standards Operational and Compliance Support • Supporting senior management with operational planning, reporting and process improvements, • Assisting with logistics, stock or ecommerce-related administrative tasks when required, • Coordinating internal projects, audits and cross-departmental communication, • Maintaining ISO-related documentation (ISO experience desirable but not essential) What we’re looking for: • Experience in an Office Manager, Operations Manager or similar leadership role, • Experience within warehouse, logistics or ecommerce environments is essential, • Experience working in a fast-paced environment, • Strong understanding of HR processes and Health & Safety responsibilities, • Excellent organisational skills with the ability to prioritise and multitask, • Confident communicator with strong interpersonal skills, • Proactive, solutions-focused and comfortable working independently, • Strong IT literacy and confidence with digital systems, • CIPD Level 5 (or working towards) desirable, • ISO experience beneficial but not essential, • Demonstrated longevity in previous roles, showing commitment and stability What’s on offer: • £40,000 DOE, • 28 days holiday including bank holidays (often rising with service), • Company pension scheme, • Free on-site parking, • Staff discount on products, • Discounts at selected retail outlets, • Training and development support, • Standard company benefits package FAQs What happens after I apply? A member of our experienced recruitment team will carefully review your application. If you’re shortlisted, we’ll be in touch to discuss your background, what you’re looking for and whether the role is the right fit. We’ll guide you through the whole process, from application to placement. Will my application be kept confidential? Yes. Your details are only shared with the employer once we’ve spoken with you and you’ve agreed to move forward. Will someone help me prepare for interviews? Yes. Your consultant will brief you on the company, role expectations and the interview process, ensuring you feel informed and confident. Meet your Recruitment Consultant, Luke Finance and Contact Centre specialist who loves helping candidates and clients at every stage of the recruitment journey, bringing knowledge, support and a friendly approach. About Harper Recruitment Group Harper Recruitment Group has been offering high-quality recruitment services across the East Midlands and beyond since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

Joining Arup Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup’s BIM designers are at the forefront of digital engineering, creating comprehensive, data-rich models that enhance decision-making and project outcomes. Leveraging automation and innovative workflows, they deliver efficiency and accuracy at every stage. Working as an integral part of multidisciplinary engineering teams, they ensure seamless collaboration and contribute to innovative, sustainable solutions for our clients. The Opportunity We have a new opportunity for a Structural BIM Designer who is excited by technically challenging work on cutting-edge projects to join our creative and collaborative Building Engineering Team in the Midlands (based in our Nottingham office). You’ll be part of a growing multidisciplinary team of over 110 engineers and BIM designers across the region. Our projects span the globe, offering the opportunity to thrive in an international, multicultural environment. You’ll contribute to some of the most innovative and inspiring buildings worldwide, working alongside leading architects. Current and recent projects include rail infrastructure, major science and industry developments, university buildings, and complex, sustainable residential and healthcare facilities. In this role, as a Structural BIM Designer, you will be responsible for production of our structural BIM models and drawings to communicate our design. You will be the focal point for collaborative BIM delivery, attending coordination workshops and collaborating with other project stakeholders to develop the design. Beyond your projects you will provide technical support to the wider team and look to mentor future apprentices as the team grows. Experience in reinforced concrete detailing, implementation of BIM Execution Plans, and an interest in automation are highly valued. At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve. Is this role right for you? We’re looking for a candidate who can demonstrate: In-depth knowledge of Autodesk Revit, including model setup, modelling and drawing production. A strong background in Structural BIM delivery and coordination, across a range of project sectors and stages. Strong communication skills at all levels with regular reporting to structural engineering leads and the ability to collaborate effectively across teams and with clients. Have, or are working towards, a relevant professional qualification (for example IstructE or ICE EngTech). Experience using Autodesk Forma (previously Autodesk Construction Cloud) is an advantage but not essential. Not ready to apply just yet or have some questions? Contact Aslam Hussein at - Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email. What We Offer you At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at . We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Aslam Hussein at to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit Stay safe online – Arup will never ask for your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list. Closing Date – 13th of May 2026 - Please note we may close the role earlier than the advertised date should we receive many applications, so please ensure you apply early. #LI-DNI

A high-growth technology, data analytics & technical engineering services business seek a Commercial Contracts Manager to join their established in-house commercial & legal contracts management division to lead CCM for their engineering installation & technology integration into major energy infrastructure projects. Salary - c.£65000 - £80000* (Neg. DOE) + benefits Type - Permanent Location – Hybrid WFH + 2 days p/w in the Nottingham office (parking available) This is an opportunity for an experienced Commercial Contracts Manager to take up position within an established wider commercial & legal (CCM) team for a truly innovative, highly profitable and continually expanding technology & engineering business group. As part of the centralised and group-wide commercial & legal contracts team, the Commercial Contracts Manager will work alongside other CCM’s and report to the Head of CCM. This role will have a particular focus/alignment to the business’s new high-value energy infrastructure projects division; technology networks (hardware and software) design, build, engineering installation and management. The Commercial Contracts Manager will engage operationally and work in a close support/advisory position to directors, senior management, technical and sales departments across a variety of commercial and legal contracts issues across group businesses, from pre to post award. Core workload engagement & focus: • B2B legal contract arrangements - contract T&C's analysis, review, drafting, negotiation (customer-facing) at bid/tender/proposal, execution, in-life and renewal stages (sales and supplier sides), • Ensuring legal compliance, risk mitigation, deal success and where possible commercial advantage is achieved, • Engagement with internal CCM division, General Counsel and all other commercial & technical departments, • Advising Sales, Business Development, Procurement, Exec leadership and wider technical engineering teams on all commercial and contractual issues/solutions, • Management, control and escalation of all disputes, claims, and commercial/contractual related issues, • Assist in the refinement and development of commercial & contractual templates, playbooks, tools and processes, • This role’s ownership scope/seniority can be tailored somewhat dependent on an individual’s experience and value to bring. It could be positioned as a developing Commercial Contracts Manager with progression path or Snr CCM within the business, hence the broad salary (£) range offering. Key experience & qualifications required for Commercial Contracts Manager application: • Proven experience in leading all aspects of commercial & legal contractual review, drafting and negotiation across pre & post-awards sales, supplier/vendor and partnering agreements (with direct 3rd party/customer influence and engagement), • Likely 5-10+ years in a dedicated Commercial Contracts Manager role capacity within an engineering services/technology environment (Energy/Utilities/BEAMA sector related would be an advantage, other transferable sectors include Telco, Aero/Defence, Rail or other technology design/manufacture/installation/engineering), • Good breadth of contractual form engagement, spanning: Engineering/Technical & Technology services (design, build/manufacture, installation, maintenance), technology hardware & software services ++, • Solid legal contracts understanding and T&C’s drafting ownership, with broader commercial business acumen and engagement., • Any experience with the NEC3/4 contracts framework suites could be an advantage, • Able to demonstrate wider ‘commercial business’ awareness and the correct positioning of contractual advice/operation/negotiation/drafting to mitigate business risk and ensure compliance is balanced with commercial advantage/success., • Likely LLB / LPC law degree qualified (other degree and/or equivalent commercial & legal contracts professional experience equally welcome)., • Agile approach - able to balance competing demands in a high-volume, fast-paced and growing business environment, • Analytical and inquisitive - willing to fully engage in the business’s technical sector, product/service specifics and stakeholder groups, • Stakeholder focused – able to build rapport with sales and technical stakeholder groups alike, internal and external (up to C-suite). Please click 'APPLY' to register interest and consideration for further details and discussion. All registrations of interest, communications and discussions are held in the strictest confidence. AG-Search Limited is a recruitment (employment) agency advertising this opportunity on behalf of a client business. In making an application to this opportunity and sharing your data, your data may be stored and managed in line with our privacy and data retention policy which can be found on our website .

ROLE OVERVIEW We are currently looking for a Senior Director of Regulatory Strategy and Labelling Lead to join a leading global pharmaceutical company supporting global healthcare innovations. This exciting opportunity offers the chance to shape and drive our client’s regulatory strategies across a diverse portfolio of assets, ensuring compliance, optimal labelling, and robust interactions with regulatory authorities worldwide. You will play a pivotal role in leading strategic initiatives and guiding senior leadership decisions to achieve superior regulatory outcomes. This role is ideal for a strategic thinker with extensive experience in regulatory affairs and experience in leadership. KEY DUTIES AND RESPONSIBILITIES Your duties as the Senior Director of Regulatory Strategy and Labelling Lead will be varied however the key duties and responsibilities are as follows: • Provide overall regulatory strategic leadership for all products, including the development and deployment of expertise to meet portfolio regulatory deliverables and lifecycle management goals., • Lead the creation and execution of global regulatory strategies for the portfolio, ensuring alignment with corporate objectives, CMC considerations, and market needs., • Proactively engage with internal stakeholders and senior leadership to develop regulatory strategies that support commercial and development goals, including external engagement with health authorities and expert consultants., • Ensure regulatory strategies encompass risk mitigation plans, clearly communicating these risks and mitigations internally to guide decision-making., • As the Senior Director, you will oversee interactions with global regulatory authorities, ensuring clear understanding of feedback and requirements, and effectively integrating these into strategic plans. ROLE REQUIREMENTS To be successful in your application to this exciting role as the Senior Director of Regulatory Strategy and Labelling Lead we are looking to identify the following on your profile and past history: • A Degree or higher level in a relevant field (e.g., Pharmaceutical Chemistry / Quality Assurance / Quality Management for QA roles)., • Proven track record of more than 10 years in Regulatory Affairs strategy, with experience in developing and implementing innovative regulatory plans across diverse product portfolios., • Extensive experience engaging with global regulatory agencies such as EMA, FDA, BfArM, MHRA, TGA, and PMDA., • Demonstrated ability to lead collaborative initiatives, influence senior stakeholders and develop and manage teams. WHAT’S IN IT FOR YOU? Joining our client means stepping into a leadership role where your expertise will directly impact global health, working within a committed and inclusive environment. You will have the opportunity to shape regulatory strategies for pioneering products, develop your leadership skills, and influence best practices within the industry. Competitive benefits, ongoing professional development, and a collaborative culture await the successful candidate. Key Words: Regulatory Affairs / Regulatory Strategy / Labelling / Global Regulatory / Pharmaceutical / Leadership / Stakeholder Engagement / Compliance / Lifecycle Management / Health Authorities /CMC "Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the STEM sectors, combining recruitment expertise with scientific knowledge to help you advance your career."

Clinical Lead (Community) | Charitable Elderly Care Provider Qualification: Registered Clinician (OT, Physiotherapist, Nurse or equivalent) Salary: £65,000 per annum Location: UK (Hybrid working with regular travel) Hours: 37.5 hours per week (Monday–Friday) About the Role Compass Associates are proud to be working in partnership with a respected charitable organisation to recruit a Clinical Lead (Community) for a brand-new community services programme. This is a rare opportunity to take on a senior, values-driven leadership role where you will shape, develop and lead community services from the ground up. Working closely with senior leadership, you will design and implement clinical pathways across a range of services, including therapy access (OT/PT), outreach, community hubs, supported living and end-of-life care. Acting as the clinical bridge between residential services and this new community offering, you will play a key role in ensuring safe, high-quality, person-centred care from the very outset. This role would suit an experienced clinician who thrives in a start-up or evolving environment and is motivated by the opportunity to build something meaningful, rather than step into an already established service. Key Responsibilities • Provide clinical leadership and oversight across the development of new community services, • Design and implement clinical pathways and standards from the ground up, • Lead on clinical governance, safeguarding and risk management frameworks, • Support pilot programmes, service launch and ongoing development, • Provide supervision and support to therapy teams (OT/PT) as services grow, • Work collaboratively with internal teams and external healthcare partners, • Contribute to evaluation design, outcomes tracking and continuous improvement, • Act as the clinical voice within programme design and strategic discussions Requirements • Registered clinician (OT, Physiotherapist, Nurse or equivalent), • Significant experience in community-based clinical practice, • Strong background in clinical governance, safeguarding and risk management, • Experience supporting or supervising multidisciplinary teams, • Excellent communication and leadership skills, • Comfortable working in a developing or evolving service environment Desirable: • Experience in service development, pilots or new service mobilisation, • Experience in end-of-life care, rehabilitation or therapy services, • Experience within charity, community or purpose-led organisations, • Advanced clinical practice or leadership training Interview Process Stage 1: Informal/initial interview (virtual) Stage 2: Final interview with senior leadership team Location & Travel This is a hybrid role with regular travel required across services in Worthing, Surbiton, High Wycombe and Solihull. The remit of the role may expand as further as community hubs are established. Candidates based within the South East or Midlands, with good access to major transport links, will be well placed for the travel requirements of the role. Flexibility to travel nationally is essential. Recommendations Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. We offer a £500 voucher of your choice or a charity donation for every successful candidate recommended by you. Contact If you would like to be considered for this exciting opportunity please contact Lily Bulbeck on 02393874321 or 07921588667. Or alternatively send an up to date CV to

Buyer – Nottinghamshire - £28,000 (rising to £30,000 after probation)\n \n Chase & Holland are delighted to be working with an outstanding Nottinghamshire-based business to recruit a Buyer to join their growing and developing procurement team.\n This opportunity has arisen due to continued business growth and increased R&D activity, supporting exciting plans for future development. The company is a long-established and highly respected leader within its specialist industry.\n \n What’s on Offer:\n\n£28,000 starting salary, rising to £30,000 following successful probation\nOpportunity to join a growing, forward-thinking business\nExposure to international suppliers and varied procurement activity\n Key Responsibilities:\n \nSupplier Management: Identify, evaluate, and manage relationships with UK and international suppliers to ensure optimal quality, cost, and delivery performance\nProcurement: Source and purchase engineering materials, components, and services in line with company policies and requirements\nNegotiation: Negotiate pricing, contracts, and terms with suppliers to deliver cost savings and improve supply chain efficiency\nQuality Assurance: Work closely with the Quality team to ensure all purchased materials and components meet required specifications and standards\nMarket Analysis: Conduct ongoing market research to stay informed of industry trends, pricing changes, and potential new suppliers\nRecord Keeping: Maintain accurate and up-to-date records of all purchases and supplier performance\nCompliance: Ensure all procurement activity adheres to internal policies, legal requirements, and ethical standards\n Requirements:\n \nPrevious experience in a procurement role, ideally within an engineering or manufacturing environment\nStrong negotiation and communication skills\nExcellent analytical and problem-solving abilities\nHighly organised with strong attention to detail\n If you are interested in this exciting Buyer opportunity, please click ‘apply now’.\n \n Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance, Supply Chain, HR and IT recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces

VAR Services Engineer - Electrical\n\nField‑Based (UK - regional travel)\n\n Pay: £17.14 per hour + generous overtime\n\n Hours: 37.5 per week | Early Friday finish\n\n Company van provided\n\n Permanent Position\n\nThe Role:\n\nThis is a hands‑on, field‑based role focusing on Power Factor Correction (PFC) equipment, servicing, fault‑finding and power quality monitoring. You'll work closely with internal technical and sales teams while building strong relationships with customers on site.\n\nThis is a fantastic opportunity to develop your expertise in a niche, high‑demand electrical sector with clear progression routes and strong earning potential.\n\nWhat You'll Be Doing:\n\nServicing and maintaining Power Factor Correction (PFC) equipment\nFault‑finding and repairing PFC systems on site\nCarrying out load monitoring and power quality surveys\nProducing reports and recommendations following site visits\nPreparing and working to RAMS\nLiaising with customers to ensure clear scope and expectations\nQuoting remedial works and replacement equipment\nOrdering parts and coordinating with suppliers\nInvestigating equipment failures and identifying improvements\nIdentifying additional service and upgrade opportunities \n\nWhat We're Looking For:\n\nLevel 3 NVQ in Electrical Installation (essential)\nFully electrically qualified and confident isolating panels\nExperience in service, maintenance or fault‑finding roles\nCustomer‑focused with strong communication skills\nWillingness to travel to customer sites \n\nProgression & Development:\n\nThis is a specialist role with real long‑term potential:\n\nApproved Engineer rate: up to £19.12 per hour\nTechnician level: up to £24.77 per hour\nOpportunities to become a recognised technical specialist \n\n What's in It for You?\n\nFamily‑owned, stable and growing business\nPrivate medical care (from day one)\nEmployee Assistance Programme\n24 days holiday + 8 bank holidays\nGenerous overtime premiums \n\nInterested?\n\nIf you're an electrically qualified engineer looking for a service‑focused role with strong progression, specialist training and excellent work‑life balance, we'd love to hear from you.\n\nApply now for more details!\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Administrator - Nottingham (Hybrid)\n\nFull-time | Temporary | £103/day | Mon-Fri, 9am-5pm\nDuration: 6 month temporary contract Office Angels are recruiting an Administrator for a well-established UK government organisation in Nottingham City Centre. This role supports daily operations, including data migration, handling confidential documents (GDPR-compliant), and general admin tasks within a collaborative team.\n\nKey Responsibilities:\n\nComplete admin tasks accurately and efficiently\nHandle queries from internal/external stakeholders\nMaintain records and manage data systems\nSupport data entry, retrieval, and risk-related tasks\nAssist with legal/tribunal processes\nContribute to team goals and process improvementsRequirements:\n\nPrevious admin experience\nStrong organisation and attention to detail\nProactive, reliable, and able to work independently\nGood interpersonal and communication skills\nProficient in MS Office (especially Excel)Benefits:\n\nWe would love for you to join us! Here's some of the great perks of temping through Office Angels include...\n\nWeekly pay\nAccess to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos\nTemporary candidate of the month award\nTemporary candidate lunches/treats\nOnline timesheets\nA dedicated consultant as an additional layer of supportWhy join?\n\nYou'll be part of a friendly, sociable, and ambitious team. This is a chance to make a real impact in a growing organisation while enjoying a supportive, collaborative culture.\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Recycling Operations Supervisor\n\nLocation: Nottingham\nHours: Monday - Friday, 07:00 - 17:00\nSalary: £35,000 - £40,000 D.O.E\n\nA well-established and highly respected organisation within the recycling and resource recovery sector is seeking an experienced Operations Supervisor to join its operations team in Nottingham.\n\nThis is an excellent opportunity to take on a hands-on leadership role within a fast-paced industrial environment, where you'll be responsible for driving operational efficiency, maintaining quality standards, and leading a dedicated team.\n\nWhat's in it for you?\n\nA key leadership role with real operational responsibility\n£35,000 - £40,000 Salary\n28 Days Holiday\nGenuine Progression and Development - Strong focus on internal promotion and career progression\nHealth & Wellbeing Support for workers and their families\nShopping, Leisure and Holiday discounts\nCycle to work scheme\nModern state-of-the-art recycling site, technology and plant - Recent Significant Investment\nAdvanced Machinery\nUp to 2 paid Volunteering days per year - Active Charity support and fundraising\nInclusive hiring approach\nA varied, hands-on position where no two days are the same\nSupportive team environment with a strong focus on development\nThe chance to contribute to a business committed to sustainability and innovation\n\nThe Role\n\nReporting into site management, you will oversee the day-to-day running of the non-ferrous metals department, ensuring a smooth and continuous flow of materials through the plant. This position blends practical, on-the-ground duties with team leadership, compliance, and performance management.\n\nKey Responsibilities\n\nLead and supervise the non-ferrous team on a daily basis\nAllocate labour effectively to meet production and operational targets\nEnsure all pre-start checks are completed across plant and machinery\nOversee routine maintenance activities including cleaning and upkeep\nSort and process materials in line with strict quality standards\nOperate plant and machinery where required (including mobile plant)\nPromote and maintain high standards of health, safety, and housekeeping\nEnsure full compliance with PPE, SOPs, and environmental regulations\nMonitor stock levels of consumables to minimise downtime\nSupport wider site operations and continuous improvement initiatives\n\nAbout You\n\nProven experience in a supervisory or team leadership role\nStrong organisational and workload prioritisation skills\nBackground in waste, recycling, metals, or heavy industry\nSolid knowledge of non-ferrous materials\nConfident communicator with the ability to motivate and lead a team\nPractical experience with plant and machinery is advantageous\nStrong awareness of Health & Safety and environmental standards\n\nAbout the Company\n\nOur client is a long-established, privately owned business operating at scale within the UK's recycling and resource management sector. With a strong reputation for operational excellence, continued investment, and a commitment to environmental responsibility, they play a vital role in helping businesses manage materials more sustainably.\n\nThey pride themselves on fostering a culture built on integrity, teamwork, and continuous improvement, offering employees long-term stability and genuine opportunities for progression.\n\nWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.\n\nWR is acting as an Employment Agency in relation to this vacancy

Job Role: Field-Based Engineer – International & National (Lifting Systems)\n Salary: £33,000–£35,000 base (Realistic earnings of £55,000–£75,000 p.a.)\n Hours: Monday–Friday 08:00–16:00 + Door-to-Door / Overtime @ 1.5x/2x\n Location: UK (with national and international travel)\n Job Type: Full-time, Permanent\n\nInteraction Recruitment has partnered with a global leader in industrial vertical access equipment to recruit skilled Field Engineers to join their growing team. With over 70 years of industry expertise, 3,000+ employees worldwide, and a multimillion-pound turnover, this manufacturer offers full training, excellent earning potential, and clear progression opportunities.\n ________________________________________\n\nThe Package:\n • Base Salary: £33,000–£35,000 with realistic total earnings of £55,000–£75,000 through overtime and door-to-door pay\n • Overtime Rates:\n • Weekdays (after 8.5 hrs): 1.5x\n • Saturdays: 1.5x\n • Sundays: 2x\n • Door-to-Door Pay: Paid from the moment you leave home to when you return\n • Company Van & Fuel Card: Fully equipped for business use\n • Paid Overnight Stays:\n • UK: £25/night\n • Overseas/Rig Work: £65–£70/night (accommodation covered)\n • 33 Days Holiday: Including bank holidays, increasing after 1 year\n • Full Training Provided: Internal onboarding and manufacturer-led technical courses\n • Tools & PPE Supplied: All necessary equipment provided\n • Career Progression: Clear development paths into senior or specialist roles\n • International Travel Opportunities: Optional work across Africa, Europe, the Americas, Asia, Australasia, the Middle East, and offshore rigs\n • Overseas Travel Bonus: 0.5 days holiday in lieu for every night spent overseas\n ________________________________________\n\nThe Role:\n You’ll be responsible for servicing, maintaining, and repairing vertical access equipment (hoists, lifts, rack & pinion systems) across the UK and internationally. Key duties include:\n • Diagnosing and repairing mechanical and electrical faults, including VFCs and PLCs\n • Supporting installation, inspection, and commissioning of equipment\n • Collaborating with service, installation, commissioning, and support teams\n • Completing service documentation accurately and on time\n • Adhering to company and client safety policies and procedures\n • Representing the company professionally on-site and in vehicle presentation\n • Participating in emergency out-of-hours support and being flexible with travel and working hours\n • Contributing to continuous improvement initiatives\n • Assisting with other field or workshop tasks as required\n ________________________________________\n\nWhat We Need From You:\n • Mechanical or electrical engineering background with strong fault-finding skills\n • Relevant qualifications: NVQ, City & Guilds, HNC/HND in electrical, mechanical, hydraulic, traction, or lift engineering\n • Previous experience as a Field Engineer or similar role\n • Full UK driving licence and valid passport\n ________________________________________\n\nCommutable From: Northamptonshire, Buckinghamshire, Warwickshire, Cambridgeshire, Bedfordshire, Leicestershire\n\nSimilar Roles May Include: Field Service Engineer, Lift Engineer, Electrical Engineer, Mechanical Engineer, Maintenance Engineer, Industrial Electrician, Mechanical Fitter, Rack & Pinion Engineer, Traction Engineer, Offshore Engineer, RIG Engineer\n ________________________________________\n\nContact:\n Julius Okmanas\n (phone number removed) / (phone number removed) \n Thank you for your interest — we look forward to speaking with you soon

About the role\n\nSytner Group is looking for a motivated and committed Parts Advisor to join our team at Audi Nottingham.\n \nAs a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.\n \nYou will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. \n \nSytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.\n\nAbout you\n\nIdeally, you will have experience in a similar role within the motor industry and be IT literate.\n \nHigh levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.\n \nWe are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.\n\nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

We are currently seeking a Civil Engineering Planner to work for a main regional civil engineering contractor on a multi million pound civil infrastructure schemes in the midlands\n\nThis is an excellent opportunity to join an established, award winning contractor, with continuous success over a number of years with a solid order book.\n\nThe ideal candidate should fit the below criteria:\n\n * Main contract experience\n\n * Progressed from an engineering background (Site Engineer, Section Engineer, Agent etc)\n\n * Solid understanding of ASTA, P6, MS planning software\n\n * experience working on civil related projects\n\n * At least three years planning experience, with a further number of years experience on site\n\n * Progressed from and Engineering background\n\nRoles & Responsibilities:\n\n * Support the successful delivery of fully logically linked programmes that comply with the planning standard and client requirements.\n\n * Provide input into project risk registers.\n\n * Develop design and build programmes with detailed WBS structures and fully coded activities to support both Amco and Client progress reporting.\n\n * Develop and maintain excellent communication relationships with internal and external customers to gather progress information for project /programme updates.\n\n * Continuously monitor programmes to ensure they are updated to accurately reflect progress and reflect the revised forecast of the works and compare to baseline\n\n * Provide regular feedback and reports on the status of the projects to the project delivery team.\n\n * Provide sufficient detail on materials and plant to ensure the procurement teams have early visibility of the project requirements.\n\n * Provide sufficient resource information to ensure any recruitment requirements are identified in a suitable timescale.\n\n * Ensure the programme covers all the contractual key milestones.\n\n * Participate in the continuous improvement of the planning and delivery teams to support successful project delivery.\n\n * Act as an ambassador for the company with suppliers, stakeholders, customers and the public.\n\n * Support the successful delivery of the business lifesaving rules

CNC Machinist\n\nLocation: Mansfield, Nottinghamshire\nShift: Days and Afternoons\nSalary: up to £40,000 per annum \n\nBenefits:\n\nProgression \nLife Insurance \nYearly Performance Bonus \nDiscounted Gym Membership \nFlexible Holidays \nLong Service Awards \nHealthcare About the Company\nAn engineering company providing one-off technological and engineering solutions for worldwide aerospace customers and other industries.\n\nThe Role\nThe business is recruiting a CNC Turner to support machining and production activities within its engineering facility.\n\nKey Responsibilities\n\nSetting, operating and programming CNC turning, turning machines, including tool selection, offsets and prove-outs, to produce precision components to tight tolerances.\nReading and interpreting engineering drawings and specifications, carrying out in-process inspection using micrometres, verniers and gauges to ensure quality standards are met\nCreating and modifying programs, fixtures, jigs and work holding to improve accuracy, efficiency and repeatability\nWorking collaboratively with production and engineering teams while maintaining Health & Safety compliance and high housekeeping standardsEssential Skills\n\nAt least 5+ years of experience\nGood written and verbal communication skills, able to interact with internal and external contacts at all levels\nSelf-motivated with the ability to multi-task with guidance and supervisionDesirable Skills\n\nPrior experience or knowledge of the aerospace industryHow to Apply\nTo apply for the CNC Turner position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps

Logistics Administrator (Part‑Time)\n\nHours: 16 hours per week Monday & Tuesday + holiday cover\n\nWe’re looking for an organised and proactive Logistics Administrator to support weighbridge operations and daily logistics planning at our Barnstone site. You’ll play a key role in keeping stock moving efficiently and ensuring we maintain zero out‑of‑stocks.\n\nWhat You’ll Do\n\nOperate the weighbridge and ensure accurate vehicle weighing.\nCoordinate vehicle movements with drivers, yard teams, and dispatch.\nPlan and schedule daily RTU cement dispatches aligned to production and customer demand.\nAdjust plans quickly when delays or urgent needs arise.\nMonitor stock levels across the plant and remote depots.\nSupport with returns, rejected loads, and product queries.\nMaintain compliance with health, safety, and environmental standards.\nUse systems such as SAP or Fleet Planner to manage orders and dispatch data.\nProduce daily/weekly reports and escalate any discrepancies.\nCommunicate clearly with internal teams and hauliers.\n\nWhat You’ll Bring\n\nClear communication and strong customer‑service focus.\nResilience and a practical, problem‑solving mindset.\nGood numeracy and literacy skills.\nExperience working in a busy logistics environment.\nAbility to build good relationships with drivers and hauliers.\nUnderstanding of logistics systems and continuous improvement.Why Tarmac\n\nWe don't just offer a job, we offer a career.\n\nAlongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:\n\nBonus scheme\nEnhanced holiday entitlement\nContributory pension scheme\nAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.\nAccess to our Employee Assistance helpline for free and confidential advice\nAccess to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause\nTraining and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.\n\nWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.\n\nReady to build your future?\n\nClick ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!\n\n#Tarmac #TarmacCareers\n\nTarmac Trading Limited

Location: Lenton, Nottingham\nSalary: £28,000 - £29,000 DOE\nType: Permanent | Fully Onsite\n\nAstute Recruitment are proud to be partnering with a well-established business based in the Lenton area of Nottingham, who are seeking an experienced standalone Credit Controller to take full ownership of their credit control function.\n\nThis is a fantastic opportunity for a confident and proactive Credit Controller who enjoys working independently and taking responsibility for the full B2B credit control process within a busy, fast-paced environment.\n\nThe Role:\n\nAs the sole Credit Controller within the business, you will be responsible for managing the end-to-end credit control function, ensuring timely collection of outstanding debt and maintaining strong customer relationships across a B2B ledger.\n\nKey responsibilities include:\n\n * Full ownership of B2B credit control processes\n\n * Proactively chasing overdue debt via phone, email, and written communication\n\n * Managing and maintaining aged debt reports\n\n * Allocating payments and reconciling customer accounts\n\n * Resolving invoice queries and disputes efficiently\n\n * Liaising with internal departments to resolve billing issues\n\n * Building strong relationships with key business customers\n\n * Supporting cash flow through effective debt recovery strategies\n\n * Regular reporting on debtor performance\n\nYou will ideally have:\n\n * Previous experience in B2B credit control (essential)\n\n * Strong communication and negotiation skills\n\n * Ability to manage a high-volume ledger independently\n\n * Experience handling aged debt and account reconciliation\n\n * Good attention to detail and strong numerical ability\n\n * Confident telephone manner when chasing payments\n\n * Ability to work fully onsite in a standalone role\n\nAbout You:\n\nWe are looking for a confident Credit Controller who can work independently and manage their own workload effectively.\n\nOther roles you may have applied for: Accounts Receivable Clerk, Sales Ledger Clerk, Accounts Assistant, Billing / Invoicing Administrator

Reporting Accountant - Hybrid working predominantly remote. \n \nSF Recruitment are working exclusively with a leading business based in Nottingham for an Interim Reporting Accountant to join their client immediately for a minimum of 3 months. \n \nKey responsibilities will include: \n \n- Take ownership of the balance sheet accounting for the organisation, ensuring balance sheet reconciliations are accurate, up to date and supported by suitable commentary. \n- Support delivery of internal monthly management reporting, quarterly stakeholder reporting, annual statutory accounting and periodic ONS reporting, ensuring accurate and timely production; liaising with audit teams as required \n- Lead and manage process improvement in Finance processes, delivering efficiencies and shared service benefits \n- Ensure internal and external audit recommendations related to processes are reviewed and implemented \n- Maintain up to date knowledge of applicable accounting standards and regulations; ensuring the impact of any changes is interpreted, reviewed and applied in a timely \n- manner. \n- Undertake ad hoc financial analysis/forecasting to support the business in effective and informed decision-making \n\nOur client is keen to attract a strong Reporting Accountant to join on a minimum of 3 months. This position sits as part of a supportive team and offers a great opportunity to undertake a role within a fantastic business. \n \nThis role is a short term interim opportunity and will be based predominantly working from home (With the odd requirement to attend meetings at site based in Nottingham). \n \nYou will have excellent communication skills and the ability to work with internal and external stakeholders, with the ability to build rapport across the business and manage your own day to day work load. \n \nDue to the nature of the role please only apply if you are in a position to start a role within 1-2 weeks and are able to commit to a minimum of 3 months

Our Business:\nSelwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.\nWith an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.\nAbout The Role:\nWe are looking to welcome a Quality Lead to be based out of our Branch in Nottingham and to cover the branches and sites in the region.\nThis role will be partnering with stakeholders and their designated area to drive quality performance, reduce internal failures, support customer satisfaction and strengthen compliance with ISO statutory, regulatory and customer requirements. This role combines front-line quality support with business-facing engagement, ensuring quality becomes part of everyday operational decision making.\nIt is essential that you have extensive knowledge using ISO9001 to be considered for this position.\nMain Responsibilities:\n * Act as the dedicated quality lead within designated business areas and provide on the ground support to embed quality into operational planning, equipment preparation, installation work and project delivery.\n * Leading teams in investigating quality incidents, supporting root cause analysis and preventative actions to improve operational performance and prevent reoccurrence.\n * Proactively lead quality initiatives within the designated region to anticipate issues, prevent defects and improve delivery.\n * Support customer meetings, audits and site visits within the region.\n * Conducting periodic internal reviews or audits to ensure that compliance with external standards and internal procedures are followed.\n * Analysing non-conformances and producing reports, statistics and recommendations as appropriate.\n * Creating reviewing and amending internal processes as appropriate to maintain compliance with standards and best practice, continually driving improvement throughout.\nQualifications & Experience\n * Comfortable working in a fast-paced, high-pressured environment with the ability to balance multiple workstreams, whilst also working with several different clients and building partners in parallel; ensuring smooth efficiency and strong output is achieved.\n * Recent and relevant experience in similar role, ideally within Construction / Utilities / Pump / Plant Rental.\n * Strong quality investigation and RCA capability.\n * Detailed knowledge and experience with ISO9001 Internal Auditor or Lead Auditor.\n * Compliant accurate record keeping.\n * Ability to act proactively whilst maintaining a methodical, attention to detail approach.\n * Excellent communication skills\n * Knowledge of Health & Safety legislation and good practice.\n * A full UK driving licence is required for this position due to the role requiring the need to travel to and from multiple locations.\n * Ability and willingness to travel within the UK as and when necessary and staying away from home time to time.\nWhat we can offer you:\nWe understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.\n * Competitive salary\n * Company car as an essential user\n * Eligible for company bonus scheme (annual and quarterly payments)\n * Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)\n * Pension scheme with contribution based on total earnings not just salary\n * 25 days holiday + 8 Bank Holidays\n * Increasing annual leave entitlement with long service\n * 3x your annual salary life insurance (DIS)\n * Support for development and training\n * Employee assistance programme (EAP) & access to Mental Health first aiders\n * Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)\n * Employee referral scheme\n * Hybrid working (i.e., working from home and in the office) pattern.\nThis role is not open to Agencies - Please no calls or emails - Thank you.\nEDI Statement\nWorkdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.\nWe value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.\nAs part of your recruitment journey, we are happy to support requests for reasonable adjustments

Account Handler - Personal Lines Insurance\n 📍 Location: Nottingham\n 💼 Type: Full-Time, Office-Based\n 💷 Salary: £27,000 - £32,000 DOE + Commission\n\nLooking to take the next step in your insurance career?\n We're working with a well-established, independent insurance brokerage that's entering its 50th year. With multiple branches and a loyal client base, they continue to grow steadily-and now they're looking to expand their Nottingham team with an experienced and customer-focused Account Handler.\n\nThis is a fantastic opportunity to join a friendly and stable team where your insurance knowledge and client service skills will be truly valued. The role is fully office-based and offers a supportive working environment, competitive salary, and a clear commission structure.\n\nWhy This Role?\n\n✅ Established Business - Join a brokerage with a long-standing reputation and consistent growth.\n ✅ Supportive Team Culture - Be part of a close-knit team that genuinely enjoys working together.\n ✅ Career Growth - Learn, develop and progress in a business that invests in its people.\n ✅ Rewarding Package - Competitive base salary, commission structure, and professional development support.\n\nWhat You'll Be Doing:\n\nHandling personal lines insurance across new business, renewals, mid-term adjustments and claims.\nAdvising clients on insurance products that meet their needs.\nEnsuring all activity complies with FCA regulations and internal procedures.\nBuilding and maintaining strong relationships with clients and insurers.\nPromoting the use of premium finance options and securing policy renewals through rebroking. \n\nWhat We're Looking For:\n\nExperience in personal lines insurance (e.g., home, motor, or similar).\nA customer-first attitude with excellent communication skills.\nConfidence in advising and servicing clients, both in person and over the phone.\nA good understanding of FCA guidelines and compliance requirements.\nA proactive and organised approach with a genuine enthusiasm for the industry. \n\nIdeal Backgrounds Might Include:\n\nInsurance Account Handler, Personal Lines Broker, Insurance Advisor, Claims Handler, Client Services Executive, or similar roles within general insurance.\n\nIf you're looking to join a stable, growing business where your experience will be recognised-and you can build a long-term future-we'd love to hear from you.\n\n📩 Apply today to learn more or contact us confidentially for further details.\n\nInsurance Consultant, Insurance Sales Advisor, Insurance Account Handler, Insurance Account Executive, Insurance Broker, Personal Lines Advisor, Commercial Lines Advisor, Insurance Customer Advisor, Protection Advisor, Financial Protection Advisor, Risk Advisor, Insurance Specialist, Insurance Representative, Policy Advisor, Client Advisor (Insurance), Customer Service Advisor (Insurance), Claims Advisor, Claims Handler, Underwriting Assistant, Insurance Administrator, Insurance Sales Executive, Insurance Agent, Client Account Manager (Insurance), New Business Advisor (Insurance), Retentions Advisor (Insurance)\n\nImpact Recruitment are a recruitment agency working on behalf of our client

Role: Complaints Handler\n\nSalary: £30,000 + benefits\n\nLocation: This role is fully remote - you can work at home \n\nContract: Permanent full time\n\nHours: 40 hours per week (shifts between 8am-8pm Mon-Sat)\n\nTraining: Home based for 4 weeks\n\nChecks: Right to Work in the UK, Criminal Record Check, Credit Check, CIFAS and Sanctions checks, Any other associated checks\n\nThis is an exciting opportunity for an experienced Complaints Handler to join my client on a permanent basis working at home. \nMy client is certified as great place to work UK in 2025! They deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.\n\nDue to their success they have exciting opportunities in their Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK).\n\nTraining: 2 weeks then 2 weeks Grad Bay\nBackground Checking:\nRight to Work in the UK\nCriminal Record Check\nCredit Check\nCIFAS and Sanctions checks\nAny other associated checks \nAbout the Complaints Handler role:\n\nWe are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. \n\nSuccessful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. \n\nThe ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. Client values will be displayed at all times. \n\nWhat you'll be doing as a Complaints Handler:\n\nWork within current standard compliance processes, systems, and procedures, and report simple non-compliance issues.\nPrepare routine letters and reports for approval, while following up on pending issues.\nProvide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities.\nProduce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.\nPrepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports.\nDevelop personal capabilities using existing formal and informal training opportunities.\nProcess and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.).\nCollect and prepare standard data related to ongoing issues. \nWho we're looking for to do this Complaints Handler role:\n\nMinimum 12 months experience of complaint handling in a financial services regulated environment in the UK\nExcellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touch point and have a clear understanding of next steps\nExcellent verbal and written communication\nOrganised, able to confidently manage assigned workloads whilst prioritising targets and deadlines\nObjection handling whilst remaining professional \nValues my client is looking for:\n\nProcess Excellence- Doing things well means something to you and you will always strive to improve on your work. \nCollaboration- You enjoy working with others and you like working as a team player. \nCommunication- You can speak and write clearly and in a confident manner.\nEmotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.\nOpen-Mindedness- You are able to be open to different ways of thinking and new ideas.\nCritical Thinking- You are able to think logically when making decisions.\nSolution Orientation- Having a forward thinking mindset focused on resolving challenges.\nEntrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.Please follow the link to apply for his home based Complaints Handler role. \n\nDisclaimer\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Technical Manager - Power & Electrical Systems\n\nSalary: £65,000 - £70,000 (DOE)\n\nCar Allowance: Up To £6,000 per annum\n\nLocation: Nottinghamshire\n\nHours: 37.5 hours | 4.5‑day working week (Friday afternoons off!)\n\nThe Opportunity\n\nAn established and growing specialist in the power and electrical systems industry is looking for an experienced Technical Manager to join their team.\n\nThis is a senior, hands‑on role where you'll play a key part in delivering complex power quality projects, supporting service teams, and shaping future product offerings in a growing technical division.\n\nWhat You'll Be Doing\n\nLeading and managing a wide variety of projects\nActing as a key technical contact for customers and internal teams\nProducing quotations for complex technical enquiries\nInterpreting client specifications and industry standards (G5/5, EN50160)\nReviewing electrical loading data and energy usage to recommend solutions\nWriting detailed monitoring, power quality and harmonic reports\nProviding technical support to site engineers and service teams\nManaging suppliers, ordering equipment and monitoring delivery\nEnsuring health & safety compliance, including RAMS and contractor reviews\nSupporting product development and identifying new markets and suppliers\nAttending site surveys and technical assessments when required \n\nWhat We're Looking For\n\nStrong background in LV electrical systems, power quality or harmonic filtering\nProven experience in a technical or engineering management role\nConfident interpreting electrical data, specifications and standards\nExcellent stakeholder and customer communication skills\nMethodical, organised and commercially aware\nComfortable working across office, site and customer environments \n\nWhat's on Offer\n\n4.5 day working week (finish early on Fridays!)\nFlexible start and finish times\nPrivate medical care (BUPA)\nEmployee Assistance Programme\nService‑related annual leave\nGenuine long‑term career opportunities in a growing business \n\nReady for Your Next Step?\n\nIf you're a technically strong electrical professional looking to step into a senior, influential role with real scope to make an impact - we want to hear from you.\n\nApply now for more details\n\nShould you require any support or assistance, please contact your local Gi Group office.\n\nGi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. \n\nGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.\n\nWe are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Example Recruitment Group is currently recruiting on behalf of one of the UK’s leading boiler manufacturers.\n\nThey are currently recruiting for an experienced Gas Engineer/Heat Pump engineer to join their team on a permanent basis.\n\nThe Role:\n\n * Candidate must reside in one of the following postcodes to be considered for the position: NG or DE\n\n * Servicing, fault finding, and repairs on the manufacturer’s own models of ground source and air source heat pumps\n\n * No call-out rota\n\n * Working to KPIs\n\n * Supporting Field Sales initiatives.\n\nThe Package:\n\n * Starting salary: £43,653 per annum (negotiable based on experience)\n\n * No out-of-hours call out.\n\n * Company bonus scheme based on engineer efficiency & overtime – paid monthly on top of salary.\n\n * OTE £50,000 - £60,000 per annum\n\n * Van (with private use) & fuel card\n\n * Van restocked from home address.\n\n * Sick pay\n\n * Excellent company pension scheme\n\n * Life Insurance\n\n * Subsidised private healthcare.\n\n * 25 days annual leave plus bank holidays\n\n * Ongoing training and scope for career development within the groups renewable and commercial products\n\nThe Candidate:\n\n * Excellent diagnostic skills\n\n * Willing to meet deadlines and work to targets\n\n * Basic electrical knowledge and experience using a multimeter\n\n * Domestic ACS Qualifications including CCN1, CENWAT & CPA1\n\n * Previous experience working on Heat Pumps is essential however internal training will be provided\n\nThis is an excellent opportunity for qualified heating engineers looking to develop their skills and take the next step in their career. Please contact us using the details provided or apply using an up-to-date CV