Internal recruitment jobs in Richmond - Page 3Create job alerts

Administrator Hybrid 3 days in the office 2 days from home. 6 month contract with a the possibility to convert to permanent for the right candidate. This is a great opportunity to work within sales, operations, and marketing within a fast-paced, supportive environment. Key Responsibilities Assist with day-to-day sales administration Support customer enquiries via email and phone Help prepare quotations and sales documents Process orders and update customer records Coordinate with internal teams to support order fulfilment Assist with LinkedIn updates and company communications Provide general office support Requirements Strong communication and organisational skills Good attention to detail and willingness to learn Basic IT skills and confidence using office systems Positive, proactive attitude Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Envision Education, a leader in educational recruitment, invites talented professionals to join our dynamic team as an Education Recruitment Consultant. With a proud ten-year legacy of consistent growth and internal advancement, we foster a culture that values integrity, rewards dedication, and promotes work-life balance. Embracing a hybrid work model, we trust our team to excel, offering remote flexibility while maintaining a collaborative environment. We have worked hard and smart to become one of the fastest growing Education specialist Recruitment Agencies in London, and we are proud to be going through an exciting phase of growth. Every Recruitment Consultant is encouraged to treat their desk as their own business, and at Envision Education, high levels of performance comes with high rewards. Our Culture: At Envision Education, collaboration fuels success. We cultivate a supportive, competitive atmosphere where diversity is celebrated, and individual achievements are celebrated collectively. Our mission goes beyond providing exceptional service to schools; we prioritize enjoyment and fulfilment in every aspect of our work. For example, recently the team were treated to a team building event day. Why Envision Education: Located in modern premises just minutes from Brentford station, we offer onsite gym facilities and a stimulating workspace conducive to productivity. Partnering with primary, secondary and special needs schools across London, we specialise in sourcing talent for short-term, long-term, and permanent roles, including teachers, teaching assistants, and special needs support staff. This is a 180 recruitment role where you will be responsible for servicing new and existing clients whilst also focusing on developing further business within an assigned patch in London and the Home Counties area. You will have the advantage of working with a team of Resourcers who will support you in recruiting the best candidates for your desk, so that you can fully focus on sales and business development. Key Responsibilities: Cultivate relationships with education professionals to match them with suitable roles within schools Filling temporary roles (short and long term) Use experience and knowledge in the sector to get ahead in the role and lead by example Provide personalized support to candidates, ensuring their career aspirations are met Collaborate with schools and head teachers, offering consultative staffing solutions Develop expertise in educational recruitment Proactively engage in sales activities, including outbound calls and client meetings Negotiate pay rates and maintain positive candidate relationships Meet financial goals and monitor job placements Meeting with school leaders to provide a consultative approach to supporting them with recruitment Collaborate successfully with compliance and resourcing departments to ensure candidates are being recruited and cleared consistently for your deskWhy Join Us: Access to a modern office environment and complimentary gym membership Clear career progression pathway with ample opportunities for advancement Generous holiday allowance and competitive starting salary, rising post-probation Dedicated candidate team to support the growth of your desk and sales Supportive management committed to your success Vibrant, diverse, and inclusive team culture with regular social events and incentives Flexible working hours, including reduced working hours during school holidays and Mondays and Fridays work from home Lucrative commission structure incentivising performance Comprehensive employee wellness program promoting physical and mental well-beingCandidate Profile: MUST have a strong sales ability Bachelor's degree holder with a 2:1 or above At least 2 years of experience in recruitment, preferably within a temporary recruitment sector. Experience in education recruitment is advantageous Understanding of the UK education system Strong verbal and written communication skills Presentable appearance and professional demeanour Desire for a long-term career in recruitment Self-motivated with initiative Success in both employment and education Ability to work well under pressure and meet deadlines Relationship builder with good interpersonal skills Confident in conducting interviews and engaging with senior stakeholders Empathetic towards job seekers.If you are passionate about making a difference in education and seek a rewarding career in recruitment, join our successful team at Envision Education today! Apply now to embark on an exciting journey of professional growth and career success

DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusion, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere. Visit (url removed) and follow us on LinkedIn and Facebook. At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. Role: Export Gateway Operator -nights Location: Feltham, UK Mon- Fri 5pm -1am We’re recruiting for an Export Gateway Operator to join our busy and fast-paced Gateway team in Feltham. This role is ideal for someone who thrives in a dynamic environment with varied daily tasks and enjoys working at the heart of international airfreight operations. Reporting to the Export Gateway Manager, you’ll play a key role in ensuring the smooth and efficient processing of export airfreight shipments, maintaining high standards of accuracy, compliance, and customer service. What will you be doing? Process and consolidate export airfreight shipments efficiently and accurately. Prepare, check, and complete export documentation (AWBs, manifests, customs entries) to ensure compliance. Liaise with airlines, handling agents, and internal teams to secure flight bookings and confirm space. Monitor shipment progress and update records within freight management systems. Handle security screening and ensure all cargo complies with airline and regulatory requirements. Build and break down ULDs (Unit Load Devices) according to airline specifications. Coordinate with warehouse teams for cargo loading and handling activities. Verify and apply correct rates and charges to shipments. Ensure adherence to company SOPs, IATA, CAA, and HMRC regulations. Proactively identify, communicate, and resolve operational issues to prevent shipment delays. Support continuous improvement initiatives to enhance service quality and operational efficiency. About You Previous experience in Export Airfreight operations. Strong understanding of export documentation, customs, and airline procedures. Excellent attention to detail and commitment to accuracy. Confident using freight management systems (knowledge of CW1 preferred). Customer-focused with a strong commitment to delivering high-quality service. Reliable, adaptable, and able to multitask effectively in a fast-paced environment. Strong communication and problem-solving skills with a positive, professional attitude. Excellent IT literacy and ability to quickly learn new systems. Ability to remain calm under pressure while maintaining excellent service standards. What can we offer you? Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as: Enhanced Annual Leave Entitlement from your start, which increases with length of service. Salary Sacrifice Cycle Scheme Employee counselling, for support with physical and mental wellbeing Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover Next Steps If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and background checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand

EA & Office Manager in Twickenham *Up to £48K *Office Based Salary: Up to £48k plus bonus opportunity, private medical, Life insurance, paid volunteering leave, enhanced maternity pay, pension, EAP, Global Employee Recognition Scheme and a modern office in a nice location! Location: Twickenham, office based on-site & residential parking Hours: 8.15am to 5pm and 8am to 3pm on Fridays Start Date: ASAP, Ideally Are you an organised and proactive individual looking to join a company best known to have "great people," a "friendly team," and a "customer‑centric attitude!" Our client is on the hunt for a professional EA with Office Management skills to support the executive leadership team in Twickenham. This is a fantastic opportunity to be at the heart of operations while contributing to the smooth running of the European offices! About the Role: You will play a vital role in ensuring the efficiency and effectiveness of our leadership team. Your responsibilities will blend high-level executive support with mainly office management and travel coordination across Europe. If you thrive in a fast-paced environment and enjoy juggling multiple tasks, this position is perfect for you! Key Responsibilities: Provide high-level administrative support to senior executives, managing calendars, coordinating meetings, and overseeing inboxes. Successfully handle complex travel and accommodation for up to 4 Directors on a weekly basis Prepare, edit, and organise various documents, including reports and presentations. Coordinate internal and external meetings, from board meetings to leadership offsites, ensuring all logistics are seamlessly handled. Take detailed minutes and follow up on action items, which may involve travel to offices across Europe. Handle confidential information with discretion and professionalism. Liaise with internal departments and external stakeholders on behalf of executives. Support project tracking, reporting, and conduct ad hoc research as required.Office Management Duties: Oversee daily office operations, fostering a professional and efficient working environment. Manage office supplies, equipment, and vendor relationships. Ensure compliance with health & safety regulations and coordinate facility needs. Assist with onboarding new employees, including desk setup and access provisioning. Organise company events, team meetings, and social activities.Travel Management (Europe-wide): Book and manage complex, multi-leg travel itineraries for executives and team members across Europe. Coordinate flights, trains, hotels, car rentals, and visa arrangements as needed. Maintain a central travel calendar and ensure alignment with business priorities. Monitor travel budgets, ensuring compliance with company travel policies. Act as the point of contact for travel-related issues, changes, or emergencies.Skills & Experience: Proven experience as an EA, PA, Office Manager or similar Strong organisational and multitasking skills with exceptional attention to detail. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (e.g., Teams, SharePoint). Experience managing travel logistics across multiple countries and time zones. Ability to work independently, handle confidential information, and exercise sound judgement. Experience in a multinational or pan-European business environment is a plus.What We Offer: A dynamic and collaborative work environment. Opportunities to work closely with senior leadership and make a meaningful impact. Competitive salary and benefits package. Exposure to international operations and travel coordination.If you're ready to take on this exciting challenge and contribute to our client's success, we'd love to hear from you! Apply today and become a key player in a thriving organisation! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Ecommerce Executive | Salary £30,000 - £35,000 Zachary Daniels Recruitment are excited to be partnering with a growing creative retail brand to recruit an Ecommerce Executive. This is a fantastic opportunity to join a business with a loyal customer following where art, retail and digital combine to create inspiring customer experiences both in-store and online. If you have 2-3 years ecommerce experience, enjoy analysing performance data and are passionate about improving the online customer journey, this could be a brilliant next step in your career. You'll work closely with marketing, creative and product teams to manage the ecommerce platform, optimise performance and help drive online sales growth. What you'll be doing Managing the day-to-day running of the ecommerce website Uploading products, updating content and merchandising category pages Supporting digital campaigns, product launches and promotions Monitoring website performance using Google Analytics Identifying opportunities to improve conversion rate and customer journey Producing weekly and monthly ecommerce performance reports Supporting SEO strategy to increase organic traffic Delivering email marketing campaigns and customer journeys Working with internal teams and web partners to improve site performanceWhat we're looking for 2-3 years ecommerce or digital marketing experience Experience using ecommerce platforms such as Salesforce or similar Strong knowledge of Google Analytics and performance reporting Understanding of SEO, customer journeys and digital marketing Highly organised with strong attention to detail A proactive and data-driven mindsetWhy join? Be part of a growing creative retail brand Opportunity to make a real impact on ecommerce growth Work within a collaborative marketing and creative team Salary £30,000 - £35,000Apply today with Zachary Daniels Recruitment to find out more BH35649

Job Title: Halls & Hospitality Officer Location: Twickenham, TW1 3EB (fully office based) Hourly rate £17.50 PAYE / £22.74 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role Are you an organised, customer‑focused professional with a passion for delivering exceptional events and hospitality services? Richmond and Wandsworth Councils are looking for a Halls & Hospitality Officer to join our dynamic Facilities Management Operations team. In this varied and fast‑paced role, you will be responsible for planning, coordinating and delivering events across our public hall portfolio-ensuring every customer receives a seamless and memorable experience. You'll be the key point of contact for internal and external clients, guiding them from enquiry through to event delivery, while ensuring high standards, legal compliance and best value for the Councils. What You'll Be Doing ✅ Managing venue hire and supporting customers through the full event cycle ✅ Handling enquiries by phone, email and face‑to‑face, negotiating bookings and tariffs ✅ Coordinating event logistics including AV support, security, catering and suppliers ✅ Overseeing events on the day-set‑ups, customer liaison and contractor coordination ✅ Processing bookings, payments, deposits and financial administration ✅ Supporting ceremonies related to marriage and civil partnerships, ensuring legal compliance ✅ Contributing to marketing initiatives to raise the profile of our venues ✅ Maintaining accurate financial records and reporting for forecasting and business planning ✅ Supporting the wider FM Operations team with a "Right First Time" approach ✅ Ensuring safe, inclusive and high‑quality service delivery across both boroughs About You We're looking for someone who: Has strong customer service skills and a professional, friendly approach Thrives in a reactive, fast‑paced operational environment Is confident managing events and coordinating multiple stakeholders Has excellent organisation and communication skills Can work flexibly-including occasional out‑of‑hours support Is comfortable handling financial processes and administrative systems Supports equality, diversity and inclusion in all aspects of their workExperience within events, facilities management, hospitality, or public venue operations is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Service Desk Co-ordinator A well-established, privately owned, building services contractor, has a requirement for an experienced service helpdesk administrator to provide high quality service to clients, liaising with the contract managers as well as a team of engineers. Role will be based on a static site near North-West London As the successful Service Desk Co-ordinator, you will be: - Service Desk co-ordinator will be the first point of contact for incoming calls and emails from the client Service Desk co-ordinator will take bookings from all internal and external clients Service Desk co-ordinator will allocate jobs to a team of Gas engineers Service Desk co-ordinator will work alongside the Contract managers to ensure KPI's and SLA's are achievedTo be successful as the Service Desk Co-ordinator, you must have: Service Desk co-ordinator must have excellent communications skills and telephone manner Service Desk co-ordinator must have excellent time management, organisational skills and a flexible approach to work Service Desk co-ordinator must have experience in a similar admin role previously Service Desk co-ordinator must be IT literate and proficient with Microsoft Office Service Desk co-ordinator must- be in commutable distance to North-West LondonService Desk co-ordinator - Up to £28-32k dependent on experience + Bonus scheme + Package Contact Nikki on (phone number removed) from Tech-People the specialist recruitment agency and business within HVAC, M&E and Utilities Tech-People are a specialist recruitment agency within HVAC, FM and M&E sectors. We are committed to promoting diversity and inclusion and building a workforce that reflects the communities we serve

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row! The Business Development (BD) Coordinator will coordinate and contribute to the business development activity in Dimensions, working closely with the Tenders & Bids Team, Referrals Team and BD Managers. The responsibilities include supporting tender submissions; acting as the first point of contact for all new enquiries relating to new business opportunities for the Group; compiling reports on the team’s performance; and maintaining databases of relevant information. We’re pleased to offer two exciting opportunities for Business Development Coordinators, created through a recent team restructure and internal promotions. The first role is 30 hours a week. The full time salary is £28,573, pro-rata £22,858.40 The second opportunity 18.75 hours a week. The full time salary is £28,573, pro-rata £14,286.50 About the role Your main duties will include: * Assist the Tenders & Bids team with the project management/coordination of tender submissions and presentations. * Support the Referral & Assessment Managers where in management of Referrals and Call Offs, including but not limited to maintenance of Trackers, requesting and sharing information through portals, submitting EOI’s and proposals. * Ensuring that for all opportunities the information is filtered as per agreed parameters, seeking out clarification or further information where required and forwarding relevant opportunities to colleagues. * Working as a team to manage the tender ‘portals’, including: identifying suitable opportunities, registering an interest, downloading documents, responding to and updating clarifications, and uploading submissions. About you The successful applicant will have: * Able to juggle multiple tasks simultaneously and process information quickly * Able to communicate effectively at all levels (both orally and in writing) and to build effective working relationships internally and externally. * Strong IT Skills * Attention to detail and accuracy in completion of documents The rewards * Up to 35 days’ annual leave entitlement (including bank holidays) * Staff discount shopping scheme ‘Rewarding Dimensions’ * We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. * Employee Assistance Programme * Pension scheme * Long Service Awards * Qualification scheme * Employee recognition scheme 'Inspiring People' * Discounted health and dental cover * Life Assurance * Bike to Work Scheme * Season Ticket Loan We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on (phone number removed). We now have British Sign Language (BSL) translated videos for all of our recruitment communications

Lift Technician Lift Tester, Senior Lift Engineer, Lift Industry Ealing, West London Basic Salary: £65,000 - £70,000 + overtime + benefits Benefits: £500/week standby allowance, Overtime: Monday to Friday: 1.5x pay rate; Weekends & Bank Holidays: 2x pay rate, new van + all travel expenses paid, 25 days holiday + bank holidays Marmon Lift Recruitment is now recruiting for a Lift Technician to cover a route across West London. The portfolio includes a mix of passenger lifts and goods lifts. This is an excellent opportunity to join a well-established independent lift engineering company with a national presence, known for its supportive and progressive culture. The business invests heavily in its people, promoting internal growth and continuous professional development. Commutable from: Ealing, Hounslow, Richmond, Wembley, Hayes, Hammersmith, Wimbledon, Feltham, Twickenham, Harrow Ideal Lift Technician: NVQ Level 4 in Lift Engineering – Essential Full, clean driving licence – Essential At least 5 years of proven experience within lift engineering, ideally in a technical or senior field-based role Strong diagnostic and fault-finding skills Confident in supervising and supporting other engineers Responsibilities of a Lift Technician: Maintain accurate records of maintenance, repairs, and test reports Attend and resolve breakdowns and faults across passenger and goods lifts Provide technical support with fault-finding and complex issues Recommend and implement improvements to lifting operational procedures Supervise lift engineering and technical staff, ensuring adherence to health & safety standards Deliver a high standard of customer service and promote operational excellence Apply to this Lift Technician position: For a confidential conversation, call (phone number removed) (Monday - Friday) Ping us your CV by email Marmon Lift Recruitment is passionate about understanding what truly matters in your next move before you begin an application or interview process. This commitment to you ensures we will always represent your best interests, and together we can secure your next move in the passenger lift industry

Job Opportunity: Team Leader - Targeted Support (Hounslow Council) Employer: Adecco, on behalf of Hounslow Council Location: Hounslow House (with 2-3 days per week remote working) Pay: £27.81 per hour PAYE or £37.14 per hour Umbrella Contract Type: Temporary (initial 3‑month assignment) Hours: 36 hours per week, Monday-Friday About the Role We're recruiting an experienced and passionate Team Leader for Targeted Support to join Hounslow Council. In this pivotal role, you will lead a team responsible for assessing and supporting vulnerable residents with complex needs-helping them avoid crisis, maintain independence, and reduce reliance on statutory services. This is an ideal opportunity for someone who thrives on making a positive impact, enjoys collaborative working, and excels at managing people and complex decision‑making. Key Responsibilities As Team Leader, you will: Manage an effective Floating Support Link Team, ensuring accurate assessments and appropriate referrals to Floating Support, Community Solutions, VCS partners, and other services. Work closely with the commissioned provider to understand service capacity, manage caseloads, and maximise the benefit of targeted support. Oversee processes for clients and referral partners, championing a high‑quality service and gathering feedback for continuous improvement. Represent the service at senior, strategic, and performance meetings. Act as the key point of escalation for complex or safeguarding‑related cases. Use systems such as LAS and Granicus to manage cases and track outcomes. Analyse data and insight to identify trends, monitor performance, and proactively address service issues. Work collaboratively across the Council-including Joint Commissioning, Housing, and the Community Partnership Unit-to help shape support pathways and future commissioning. Pilot innovative, resident‑focused approaches with internal teams and the Floating Support provider. Build strong working relationships with the voluntary and community sector, identifying gaps in provision and supporting capacity building. Promote the service to key referral partners such as GPs, social care teams, hospital discharge teams, mental health and substance misuse services, and probation. About You We're looking for someone who: Is passionate about delivering excellent outcomes for residents with multiple and complex needs. Makes strong, strategic decisions-especially when handling complex or high‑risk cases. Can confidently lead, motivate, and support team members, acting as a role model at all times. Builds positive relationships with stakeholders, representing the service at a senior level. Uses data intelligently to understand demand patterns, anticipate future needs, and improve service delivery. Is adaptable, flexible, and able to respond to changing daily priorities. Demonstrates the Council's values, helping create conditions for residents and staff to succeed. Skills & Experience Required: Demonstrable experience supporting and assessing vulnerable people with complex needs. Strong decision‑making and leadership skills. Experience working with multi‑agency partners or complex caseloads. Ability to work strategically and operationally within a fast‑paced environment. Strong communication skills - this is a customer‑facing role, requiring a level of spoken English that meets the statutory Code of Practice under the Immigration Act 2016. Enhanced DBS check (required). Your Contribution In this role, you will: Ensure residents experience a smooth transition into, through, and out of the service - helping them sustain independence. Work proactively with Council teams and partners to forecast demand and support effective service planning. Contribute to wider Council objectives by working collaboratively and strategically across departments. How to Apply If you're a motivated leader with a passion for making a difference in the lives of vulnerable residents, we'd love to hear from you. Apply today via Adecco and help shape a service that truly supports Hounslow's communities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Customer Service Advisor Location: Ealing, West London (hybrid working - 2/3 days week in office) Hourly rate £19.46 PAYE / £25.84 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Customer Services Advisor, you'll be one of the first points of contact for residents, providing clear, accurate and supportive advice across a range of council services. Working via phone, email, social media and occasionally face-to-face, you'll help customers find solutions, navigate online services, and access information quickly and effectively. You'll use your excellent communication skills, problem‑solving abilities and empathy to deliver a professional and friendly service, even when conversations become challenging. This is a role where no two days are the same, and your work truly makes a difference. Key Responsibilities Provide high-quality information and advice across a wide range of council services, including Environment, Planning, Housing Repairs, Parking and more. Support residents to self‑serve by promoting and guiding them through online services. Log, triage and process service requests accurately using internal ICT systems. Handle enquiries professionally via phone, email, and other channels. Manage complex or sensitive conversations with tact, patience, and resilience. Keep up to date with council policies, procedures, system updates and legislative changes. Process payments in line with council regulations. Assist the wider team and provide cover when required. Undertake administrative tasks and contribute to continuous service improvement. Participate in training and support the induction of new colleagues.About You We're looking for someone who is proactive, customer-focused and comfortable working in a fast-paced environment. You will bring: Essential Skills & Experience Experience in a customer service environment. Strong communication skills, both written and verbal, using clear and plain English. Ability to manage difficult, distressed or abusive customers while remaining calm and professional. Good IT and keyboard skills, with the ability to maintain accurate computerised records. Good literacy and numeracy skills. Ability to work as part of a team and contribute to a positive working environment. Understanding of Equality & Diversity and Health & Safety legislation. Reliability, punctuality and a strong commitment to delivering high standards.Desirable Attributes Local Authority background Experience in face-to-face service delivery or handling complex queries. Ability to coach customers through using online services. Confidence working in a multicultural environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Housing Tenancy Officer Location: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote) Hourly rate £21.91 PAYE / £29.15 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking an experienced Housing & Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately (Apply online only) general needs properties. This is a fast-paced and varied role where you will be responsible for delivering high‑quality tenancy management services and ensuring compliance with relevant legislation and organisational policies. Key Responsibilities Manage a designated patch of general needs tenants, providing responsive and proactive tenancy support. Oversee mutual exchanges and successions in line with current legislation. Carry out tenancy audits across 20-30% of your stock annually. Complete resettlement visits, 9‑month tenancy checks, and other routine visits. Monitor and support compliance with gas safety requirements. Handle low‑level antisocial behaviour (ASB) issues and support residents with more complex cases. Work closely with the legal team on the collaborative management of legal cases. Partner with key internal teams including Income, Tenancy Sustainment, and ASB, as well as wider services and stakeholders.About You You are an experienced Housing Officer who can confidently manage a diverse workload and "hit the ground running." You have a strong understanding of housing legislation, tenancy procedures, and best practice. You are collaborative, resilient, and committed to delivering excellent resident-focused services. Although training will be provided on internal housing systems and council processes, a solid foundation in tenancy management is essential. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Trainee Sales Executive / No Experience Required / Full Training Provided Exciting opportunity for a driven Trainee Sales Executive to join a high-performing property sales team in London. This phone-based sales role focuses on lead generation, client acquisition, pipeline management and business growth within the fast-paced property market. NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED If you haven’t worked in sales, but like the idea of working with a leading industry company, who will provide training and support, a great working environment and the opportunity to start your career with high earning potential, then this could be the job for you. If you’ve worked in the following roles, we’d also like to hear from you: Sales Advisor, Account Manager, Client Relationship Manager, Telesales Consultant, Inside Sales Executive, Sales Consultant, Sales Development Representative, New Business Development Manager SALARY: £28,500 - £60,000 per annum OTE + Benefits LOCATION: Chiswick, West London (W4) (a 2 minute walk from Gunnersbury tube & train station) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Trainee Sales Executive within a dynamic property sales environment in London. As a Trainee Sales Executive you will focus on telesales, lead generation and client acquisition, connecting with motivated sellers and landlords while building a high-value sales pipeline using industry-leading CRM systems and technology. The Trainee Sales Executive will work closely with front office teams to deliver seamless customer experiences, drive revenue targets and support business growth across sales, lettings and property investment services. If you are looking for a sales career with incredible earning potential, clear and achievable career progression, with one of the most vibrant environments in London and are interested in the fast-paced world of London’s property market. Then this may be the perfect role for you! As a successful candidate you will work from the company’s award-winning Chiswick Business Park HQ. A stunning space with landscaped gardens and a lake, plus weekly events like food festivals, fireworks, and beach volleyball. Ideally, you’ll live within 45 minutes or be open to relocating. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Once trained your duties as the Trainee Sales Executive include: • Lead Generation: Proactively contact potential sellers and landlords to identify new business opportunities, • Telesales Activity: Conduct high-volume outbound calls to build relationships and generate qualified leads, • Pipeline Management: Develop and nurture a high-value sales pipeline using CRM systems and internal databases, • Client Acquisition: Convert enquiries into instructions through confident communication and negotiation, • Relationship Management: Build strong, lasting customer relationships to encourage repeat and referral business, • Collaboration: Work closely with front office and property teams to ensure seamless customer journeys, • Market Knowledge: Stay informed on London property trends, investment opportunities and financial solutions, • Revenue Targets: Consistently achieve and exceed agreed sales and performance targets CANDIDATE REQUIREMENTS • Exceptional communication skills with confidence on the telephone, • Ability to build and maintain professional client relationships, • Self-motivated with a competitive, results-driven mindset BENEFITS • Earning potential up to £60,000, • Fully-paid 5 star holidays twice a year for top performers, • Fast-track career progression based on results, • Vibrant, competitive culture where ambition is celebrated and teamwork thrives, • Christmas Party, Summer Sports Day and team nights out, • Diversity & Inclusion networks and organisation-funded social events, • One paid day annually to volunteer for a charity of your choice, • Wellbeing support including enhanced sick pay, confidential counselling, mental health first aiders, coaching platform and subsidised gym membership, • Enhanced parental policies, • Subsidised staff café and bar, • Pension scheme CORPORATE SOCIAL RESPONSIBILITY Is Corporate Social Responsibility important to you? It’s important to the organisation too. Across more than 50 offices in London, teams actively support their communities – from creating LGBTQ+ safe spaces to partnering with charitable suppliers and local initiatives. Employees also receive a paid volunteering day each year, with many choosing to support Single Homeless Project, helping thousands of Londoners across all 32 boroughs. HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14480 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Chiswick, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

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