159 Best it customer service Jobs in Grays (September 2025)

In this multifaceted role, you will provide exceptional customer service in various capacities including waiting tables, bartending, supporting the bar staff, and facilitating social gaming experiences for our patrons. This is a blend of hospitality expertise, mixology skills, and a passion for creating memorable experiences for our guests. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people. Responsibilities: • Greet customers warmly, assist with queries on experiences, menus and deliver the best experience possible., • Take food and beverage orders accurately, ensuring timely relay to the kitchen and bar staff., • Prepare and serve a diverse range of beverages, including cocktails, mocktails, and specialty drinks, adhering to quality standards and customer preferences., • Engage with patrons in a friendly and engaging manner, offering recommendations, and ensuring overall satisfaction., • Facilitate social gaming activities, or interactive experiences, creating a lively and inclusive atmosphere., • Process orders and payments transactions with accuracy and efficiency., • Maintain cleanliness and organization of all floor areas, bar stations, and gaming areas, including restocking supplies and clearing tables., • Assist bartenders with bar support tasks, including restocking inventory, washing glassware, and maintaining a clean and organized workspace., • Adhere to all safety and sanitation guidelines to ensure a safe and enjoyable environment for guests and staff alike., • Collaborate with team members to deliver exceptional service and foster a welcoming atmosphere for our patrons., • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Be customer focused, ensuring a warmly staff presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue.

Job Description We are seeking a skilled and reliable Truck Driver to join our team. The ideal candidate will have experience in commercial driving, and a strong commitment to safety and efficiency. As a Truck Driver, you will be responsible for transporting goods to various locations while ensuring timely deliveries and maintaining the integrity of the cargo. Duties Operate lorries in a safe and efficient manner, adhering to all traffic laws and regulations. Conduct pre-trip and post-trip inspections of the vehicle to ensure it is in good working condition. Load and secure cargo appropriately to prevent damage during transit Maintain accurate delivery logs and documentation as required. Communicate effectively with dispatchers and customers regarding delivery schedules and any potential delays. Ensure compliance with company policies and legal requirements related to transportation. Provide excellent customer service during deliveries, addressing any concerns or questions from clients. Qualifications Valid commercial driving licence (C+E) with a clean driving record. Proven experience Strong knowledge of road safety regulations and best practices in driving. Excellent time management skills with the ability to work independently or as part of a team. Good communication skills, both verbal and written. We welcome applications from individuals who are dedicated to providing high-quality service while ensuring safety on the roads. Stating immediate Job Types: Full-time,

Job Title: Duty Manager Objective: The Duty Manager is responsible for delivering a successful shift, ensuring that the business is operated to standards for quality and presentation of drinks, food, environment, ambience and customer service whilst maximising sales and profitability and ensuring that, policies and procedures are adhered to including security, health and safety and cash/stock control. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they lead and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people., • An entrepreneurial spirit with bags of business savvy and self-drive., • Previous experience managing a team/shift preferably in a fast-paced, branded operation. Responsibilities: • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Communicate and reinforce all company standards, policies and procedures., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Understand of key holder duties., • Ensure pre-shift team briefings are carried out on every shift and that staff are motivated and clear on shift requirements/responsibilities/allocations and are inspired and engaged to deliver an exemplary customer experience., • Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue., • Ensure that cleaning rotas are completed on a daily and weekly basis and that all closedown procedures are carried out., • Handle guest complaints, requests and enquiries and to refer serious complaints to the senior manager on duty., • Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments., • Liaise with the kitchen, bar and reception teams on daily operations and customer events., • Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training., • Be involved in and support the training and development of all floor staff via On Job Training and corrective coaching., • Manage the content and implementation of training manuals for all floor staff., • Ensure all staff receives constructive performance reviews on a regular basis., • Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching., • To work closely with the F&B management team to maximise service delivery opportunities and maximise profit in every shift., • Personal attributes:, • Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality., • A confident and professional communication style with excellent interpersonal skills., • A team player who can also work individually., • Ability to work evenings and weekends where necessary., • High attention to detail and strong numerical skills., • Planning and organising self and others, • Customer Focus, • Customer feedback, • Operational standards This job description is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.

Whether you are new to sales or have experience, our client based in Bexley is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is needed for this career as we pride ourselves on your career support and coaching. What will you be doing? • You will be representing some of the UK's biggest brands through residential campaigns, • You will be on boarding new supporters to a number of campaigns, • Working within a growing friendly team, • Always learning and up skilling., • Most importantly, having fun :) What we offer: • Full customer service training & sales coaching, • Continuous opportunities for career progression, • Weekly pay, • Free international travel, • Lively & enjoyable environment, • Regular social nights with the team This role offers you the chance to earn much more than the minimum wage by being sub-contracted on their uncapped earnings structure, meaning there truly is no limit to what you can earn in this role. If this sounds like it could be the perfect role for you then our client would love to hear from you! This is an entry level position with no experience required.

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