It customer service jobs in United Kingdom - Page 5

Wanted: Superb Cleaner for Local Jobs, at Great Rates, serving Lovely People, and offering Flexible Hours) Let's not over complicate things, we're looking for great people, to provide really good cleaning services. The reason we think you should consider this job is because the hours are flexible, the rate is really good, you can fit it around your other work or caring (School run) schedule and we provide the training and equipment. But this role is as much about the service as it is about the cleaning, both need to be brilliant to keep clients happy and keep repeat business. Only people with the following traits need apply (is this you?): - A nice person (polite, happy with a good energy) - Happy to clean (enjoy the feeling of a job well done and making things better than when your arrived) - Reliable (you need to turn up when you're meant to, on time and stay until the job is done) - Willing to learn the skills needed to provide a spotless clean - Energetic and motivated - Trustworthy We have a client satisfaction guarantee that says: if they're not happy with the clean we delivery, we'll return and make things right - our workers share that responsibility. Essential Cleaning Duties - General Cleaning: Dusting surfaces, including furniture, fixtures, and electronics. - Sweeping, vacuuming, and mopping floors to remove dirt and debris. - Emptying and cleaning trash bins and replacing liners. - Surface Disinfection: Wiping down and disinfecting high-touch surfaces, such as doorknobs, light switches, and countertops. - Sanitizing bathrooms, including sinks, toilets, mirrors, and faucets. - Floor Care: Cleaning and maintaining different types of flooring, such as hardwood, tile, carpet, and vinyl. - Using appropriate cleaning methods to ensure the longevity of the floors. - Kitchen Cleaning: Cleaning and disinfecting kitchen surfaces, including countertops, appliances, and sinks. - Wiping down and sanitizing kitchen equipment and utensils. - Window and Glass Cleaning: Cleaning windows, mirrors, and glass surfaces to maintain a streak-free shine. - Ensuring that glass surfaces are free from fingerprints and smudges. - Deep Cleaning: Periodically performing deep cleaning tasks, such as scrubbing grout, descaling fixtures, and cleaning behind furniture. - Dusting and Polishing: Dusting and polishing surfaces to maintain a clean and presentable appearance. - Paying attention to details to ensure all areas are free from dust and dirt. - Organisation: Organising and tidying up spaces, including arranging items and keeping clutter at bay. - Customer Interaction: Providing excellent customer service by communicating professionally with clients and understanding their specific cleaning preferences. - Time Management: Efficiently managing time to complete cleaning tasks within the allotted schedule. - Equipment Maintenance: Ensuring that cleaning equipment, such as vacuum cleaners and mops, are well-maintained and cleaned after use. - Reporting any equipment malfunctions to the supervisor. - Safety and Health Standards: Following safety protocols and using appropriate cleaning agents to prevent accidents and maintain a safe environment. - Professional Appearance: Maintaining a clean and professional appearance, including wearing appropriate uniforms and personal protective equipment (PPE). - Adaptability: Being flexible and adaptable to changes in cleaning routines, tasks, or scheduling. - Specific duties may vary depending on the size and type of properties being cleaned. It's important for cleaners to be thorough, detail-oriented, and dedicated to providing high quality cleaning services to both domestic and commercial clients. EXPERIENCE: Experience is more than just what you know; it's about the dedication you bring and the commitment to delivering exceptional service. We believe that a strong work ethic, attention to detail, and a genuine passion for creating clean and inviting spaces are the cornerstones of success in our team. While technical skills can be taught, the drive to exceed expectations and provide unparalleled service is what truly sets our cleaners apart. We concentrate our cleaning service around Twickenham, Richmond and the surrounding area, so you'll need to live in the location or close enough to commute easily.

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £40,000 / 42,000 per annum

The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person

A Delivery Driver is responsible for transporting pallets from a central warehouse location , to customers or businesses. The role involves more than just driving; it requires strong time management, customer service, and organizational skills. Key Responsibilities: -Loading and Unloading: Prepare, load, and unload packages or products into the delivery vehicle safely. - **Route Planning:**Follow the most efficient routes to meet delivery schedules, using GPS or delivery apps. - Timely Deliveries :Ensure that all deliveries are made within the expected time frames. - Customer Service :Interact politely with customers, handling questions, confirming receipt of goods, and collecting signatures if required. - Vehicle Maintenance: Perform routine checks to ensure the vehicle is in good working order (e.g., oil, tire pressure, lights). - Safety Compliance: Follow all traffic laws and safety regulations to ensure personal and public safety. - Record Keeping: Maintain accurate logs of deliveries, fuel expenses, and any incidents that occur during shifts. Qualifications: - Valid Driver’s License: Must have a clean driving record and a valid commercial or non-commercial driver’s license. - Physical Stamina:Ability to lift and carry packages, often weighing up to 50 lbs. - Communication Skills:Clear communication is essential for working with customers and dispatch teams. - Navigation Skills:Comfortable using GPS systems or maps to navigate unfamiliar routes.

A Neighbourhood Italian restaurant in Marylebone, it is on the lookout for the best in hospitality to enjoy our team. We have an opportunity for a confident and out outgoing bartender/barista, passionate about customer service, our service be responsibility to take order and assisting with the promotion and development of the business. Starting with a warm and friendly welcome. ** Responsibilities:** •Welcome everyone with a smile and make them. • Deliver excellent levels of customer service ensuring all the guest enjoy unique and memorable experience. • Strive to make every customer a repeat customer by remembering names and personalising their experience. • making drinks and coffee to the higher standards. • Complete set up, handover and close it down duty to a high standard. ** Requirements:** Our restaurant server will: • Be passionate about customer service. • Be immaculate presented. • Be strong team players. • Need to have the right to work in UK. ** Company benefits:** • 30% in discount in our restaurants. • Free meal on duty, drinks after work. • Pension scheme. • monthly price for the employer of the month.

Join our Reception Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our Reception & Reservation Team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Assistant Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £36,000 per annum

Position: IT Customer Support Engineer Location: Farnborough, Hampshire GU14 6JD Hours: Full Time Salary: £18,000 – £23,000 DOE IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE We are a family-run business that offer the widest range of time and attendance products that enable our clients to improve their business through the effective management of their workforce. During our 100-year history we have provided many thousands of satisfied customers with expert advice and market leading Time & Attendance systems, products and door access control solutions, whilst upholding our family business values. We are proud holders of the “Investors in People” GOLD Award and through ongoing training and development our staff are focused on delivering the highest levels of customer service and living up to the company motto of “Making Time For You”. We are also ISO 27001:2022 registered. This position is an office-based role working from the Farnborough Office with the opportunity to work Hybrid from home as training develops. Are you the right person for the job? Excellent telephone manner IT Skills – Confident in the use of computers Logical problem-solving skills Clearly spoken and written English A responsible and positive attitude Ability to prioritise work Good at planning ahead Remaining calm under pressure Word processing and spreadsheet skills Microsoft Windows knowledge Time management skills Accurate record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC’s Training customers on the use of our Cloud and Windows software while using remote desktop tools, assisting with set up and resolving software questions or issues Self managing individual responsibilities. Answering telephone calls and web chats from customers in an excellent and professional business manner Using the database to search for customer’s information and history Assisting customers with software installation and setup via remote desktop tools What to expect in return They are located next to North Camp Railway Station, with good access to GWR lines to Reading and Guildford The office is located off the A331 with access to M3 and A3 The opportunity to extend the role, and develop into inter-IT management, server management and supervisory roles They offer a pension scheme Other benefits to be discussed at the interview If your CV is successful, you will be contacted for a telephone interview, and then face to face interview at the Farnborough office.

Job description Proactive Facilties Management is a dynamic and innovative company, committed to delivering exceptional service across all our operations. We are looking for a motivated and experienced Sales and Admin Executive to join our team and drive our sales and administrative functions to new heights. You will be part of a growing and diverse team, having many opportunities for career progression. Our staff are at the heart of what we do, we work hard to create an inclusive, mutually rewarding, and enjoyable working environment that operates fairly, safely, and respectfully. The core function of your role will be to provide support for the following: Role Overview: As a Sales and Admin, your primary role will be to support and lead our sales and administrative teams to ensure seamless operations. You will work closely with various departments, including marketing, operations, and accounts, to streamline processes and enhance overall business performance. This role is integral to maintaining our high standards of customer service and operational efficiency. Key Responsibilities: Sales Leadership: Lead, manage, and inspire the sales team to achieve and exceed sales targets. Develop and execute effective sales strategies to drive revenue growth. Monitor team performance and provide coaching and mentoring to ensure continuous improvement. Client Relationship Management: Build and maintain strong, long-term relationships with key clients. Ensure high levels of customer satisfaction through proactive communication and problem-solving. Identify opportunities for upselling and cross-selling to maximize revenue. Administrative Oversight: Oversee all administrative functions, ensuring they are efficient and support business objectives. Manage office operations, including scheduling, resource allocation, and team logistics. Ensure compliance with company policies and procedures across all administrative activities. Process Improvement: Continuously assess and improve sales and administrative processes to enhance efficiency. Implement best practices to drive operational excellence and streamline workflows. Reporting and Analysis: Prepare regular reports on sales performance, administrative efficiency, and other key metrics. Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Team Development: Recruit, train, and develop high-performing teams in both sales and administration. Foster a positive work environment that encourages teamwork, innovation, and professional growth. Manage team logistics using GPS software and ensure effective communication and coordination. Collaboration: Work closely with marketing, finance, and operations departments to align strategies and ensure cohesive execution. Coordinate with various stakeholders to manage bookings, quotations, and customer communications through our CRM system. Respond to customer inquiries, manage complaints, and handle essential administrative functions, including user maintenance, reports, and dashboards. Job role is not limited to the above* - - REQUIREMENTS - - Experience of working in the cleaning industry will be highly advantageous. You will need good secretarial skills, sales, admin, diary management experience, basic IT skills, excellent written and communication skills, an ability to work closely with other departments and to be able to work under pressure at times. Some basic finance or bookkeeping experience could also potentially be an advantage. Ability to communicate effectively with customers, clients, and staff Excellent written and verbal communication skills Ability to work well under pressure Ability to achieve performance criteria Positive and flexible approach to learning in role Self-motivated Sense of own initiative Ability to work effectively as part of a team Previous experience in the cleaning industry will be highly advantageous. Training and career progression will be provided, where required

We are now recruiting ambitious professionals to join our fun and lively team at Moorgate. Why? With your experience, you already know how vital it is to use great customer service to attract potential customers. What's involved? -Speaking to new and existing customers in a field based residential campaign. -Using excellent customer service skills along with all the sales coaching you will receive. -Being actively involved in team motivation and confidence building. What's in it for you? -Earnings paid weekly. -No experience required. Full training provided. -Lively, fun and rewarding environment with a great social culture. -Exciting and highly motivating incentives. -1 to 1 support and mentoring whilst developing your Sales & Customer service skills set -Fantastic uncapped performance based earnings so you're not held back by minimum wage! -Clear progression with our business development programme. -Brilliant travel and networking opportunities including Dubai, Ibiza, Morocco and more. Can you afford to miss out on this opportunity? If you are eligible to work in the UK in a sub contracted role, apply now!

Are in the market for a new role? Do you have a passion for exceptional customer service? Would you like to join a growing company that prides itself on work life balance, a mental health led culture and of course, providing some of the best salary and incentives in the industry! If so, we would love for you to join us! Market Halls is redefining the British concept of food halls, which since 2018 has brought back community hubs with eclectic dinning experiences back into iconic abandoned landmarks. Our aim is to bring these unloved spaces back to life to house independent restaurants, street food traders, bars & centralised communal dining areas, providing customers with variety & quality. Inspired by worldwide influences and trips to hundreds of food halls, captivating architecture, standout bar experiences, trusted membership clubs, hotels, urban escapes and community hubs, our emphasis is on creating a bustling atmosphere of fun. Market Halls is the ultimate destination; blending imaginative food experiences with great bars, a cultural events programme, community initiatives, a place to work and a place to meet friends. It’s a place where ‘staying awhile’ is highly encouraged. As a part of our new floor team, you will receive: A competitive salary of £11.50 - £12.00 (depending on experience). Access to Hospitality rewards, a unique benefits platform that allows exclusive discounts to gyms, retailers and other restaurants as well as a 24/7 confidential mental health chatline. 20% off ALL MH trade stands for you to enjoy a bite to eat or drink with your loved ones. Bottomless hot drinks when you’re working and delicious and nutritious food to keep you going all shift long. A whopping 28 days paid holiday (including Christmas Day, Boxing Day, New Years Day and your birthday). A stellar training and development programme bespoke curated for each employee including coaching, mentoring, workshops and project work. As our new floor team member, you will be ensuring our guests are well looked after and have the best possible experience during their visit. That involves ensuring the site is all set up for service, greeting and interacting with guests while removing utensils and clearing tables, assisting in reporting any safety or security issues to relevant management and upselling and recommending our guests the very best food and drink our traders have to offer! We are looking for individuals who truly have an engaging energy and previous experience in hospitality, who can interact with our guests whilst on the floor. Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Young passionate hairdresser wanted! Join **MICHAEL JOHN GUZZON **and his revolution in the hair industry . We are on a mission to create a team of like-minded individuals, with one thing at its core: a true passion for hair styling and HEALTHY hair! We are currently looking for Junior hair stylists with some previous experience (and preferably with Level 2 qualification), who are ready to jump right into it and learn new ways and techniques exclusive to Michael John Guzzon - starting with our 100% natural FLORAZZON plant colour through NALUAGE lightening technique to many more. Perfect customer service is absolutely necessary. We are looking for dynamic, enthusiastic candidates who are team players, reliable, punctual, and above all, driven by passion for the job. What we offer: - Central London location (Notting Hill) with easy access to the tube / bus (thus easy for commuting) - Full training - Great career growth opportunities within the company - Tips and commission If you think you could be a great match for us, do not hesitate to drop us your CV (either here or in person), and we will be in touch!

About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced, fun and friendly cocktail bar tender to join our busy team. To perform this role, you will be responsible for delighting our guests with your flaring, craft beer knowledge and banter, ensuring excellent customer service and maintaining our high standards. You can think on your feet, react and above all, bring the party. Big personalities to the front! Position vacant due to internal promotions! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Ability to work flexible hours, including days, nights, weekends and holidays We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career

Publiq WE ARE HIRING!! Skilled bar & floor manager Publiq is a restaurant & high end cocktail bar (Top 50 best bar in aim) in Kensington, London where we push boundaries, challenge ideas and offer a memorable warm hospitality experience with our Modern European cuisine witch comes with an Nordic twist. We are looking for a skilled floor & bar manager who will oversee the daily operations of our restaurant and cocktail bar. In this role you must ensure that the restaurant runs smoothly. This involves a range of duties to include ensuring compliance with all food health and safety requirements, running the floor, supporting staff (both BOH and FOH), bartending and taking responsibility for the customer experience. Duties & Responsibilities  Supervise and coordinate the activities of restaurant & bar staff to ensure efficient and effective operations. Assist in the continuous training of staff  Oversee both front and back of house operations  Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.  Oversee our kitchen staff’s compliance with all health and sanitation requirements  Provide exceptional customer service and lead staff to do the same  Respond to customer complaints quickly and resolve them effectively.  Maintain monthly bar stocktake  Attend weekly meetings to give feedback, discuss service and improvements.  Complete End of Day Reports (Cash Up)  Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.  Respond to Google Reviews professionally  Answer customer reservation enquiries Requirements  • Care about your work and this independent business  • Passion for hospitality  • Ability to work alone and with others on a small team  • Excellent communication and interpersonal skills (including good phone manner)  • Strong problem-solving and decision-making skills  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously  • Previous experience in the hospitality industry  • Proficiency in computer systems and software such as POS systems and Microsoft Office  • Ability to maintain a high level of professionalism and customer service What We Offer  Members of our team have a great team spirit and makes every new member feeling welcome. We have created a great culture, where we enjoy working together and support each other when it gets busy. Everyone is encouraged to learn and grow professionally, as well as personally.  Staff food. Wage package depending on experience: £31,000-36,000 based on 44 hour week.  Bonus Structure: £500 paid quarterly based on set targets, to include: number of Google Reviews per week, average minimum spend at dinner, upselling and menu knowledge.

JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

We are an independent pub in the heart of Highbury with an emphasis on quality ales, craft beer and friendly service. We’re proud to be the best spot for a pint in the area, with a beautiful beer garden out the back for summer and open fires inside for the winter. What we offer: - Competitive starting wage of £12 p/h - A beautiful working environment with a supportive team - Flexibility over shift patterns for prior commitments - -Discounts with our food partners - -Courses and training for your development in hospitality - The opportunity for progression. If you take pride in your work, we’ll take notice. - A beer after work. You’ve earned it. What we’re looking for: - Bar experience essential. - We need good team players who come to work trying to make the day a success - A positive attitude and eagerness to learn - Excellent customer service skills. We’re all about leaving people smiling. Cheers, Olivia Manager Bank of Friendship

Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

We are looking to secure an Assistant General Manager for our Food Hall. You will need to be a leader of people and someone who can inspire, motivate, and develop talent organically. This role is customer-facing, therefore customer service experience is a key skill required. As Assistant General Manager you will create an exciting work atmosphere to motivate your team and do whatever it takes to get the job done. You will be responsible for helping to lead and drive the daily operations within the Food Hall. This position is ideal for someone looking to move into a General Manager Role, as career growth and personal development are key aspects of this role. Requirements: - Have direct and relevant management experience - Comfortable in a fast-paced environment - Understand the key elements of running an hospitality business - Quick and efficient, with strong time management skills - Capable of maintaining high health & safety and hygiene standards - Possess a hands-on attitude - Customer-focused, very presentable with a strong floor presence - Previous Assistant General Management experience, or within a similar role. ** Additional Requirements: While not mandatory, possession of a Personal Alcohol License, First Aid Training, Fire Marshal Training, or WAVE Training would be advantageous. We are a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and are proud to create an environment where everyone, from any background, can be happy at work. If you possess a passion for food, a strong work ethic, and leadership skills, we would love to hear from you.

Job Description: We are seeking an enthusiastic and experienced Store Manager for our new store opening in Fitzrovia. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: ** Leadership & Team Management:** - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. ** Operational Management:** - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive salary: £32,000 – £36,000 per year. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Opportunities for career advancement and professional development - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Salary: £32,000 – £36,000 yearly, plus benefits. Join Us: If you're ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. We are looking for enthusiastic, hardworking, and friendly Team Member to join our Honi Poke Family! The Role: As a Team Member, you're expected to provide excellent customer service and keep your working area exceptionally clean and orderly. We'll teach you everything else you need to know! We offer: - Starting from £11.50 per hour, with both full-time and part-time positions available - Enjoy complimentary meals during your shifts - Receive a generous discount for you, your friends, and your family to enjoy our menu - Uniforms are provided Come and Join Our Honi Poke Team!