It customer service jobs in United Kingdom - Page 5

Company Brief: BLS International Services Ltd., established in 2005, is a global leader in visa, passport, consular, and citizen services, recognized as one of the top 2 firms in its field with over 20 years of experience. It boasts collaborations with over 46 client governments and operates across 64 countries, maintaining over 50,000+ centers, supported by 60,000+ employees. The company is acclaimed for its data security and service quality, processing over 220 million applications to date. It has received numerous accolades from prestigious publications and holds several quality and security certifications. Uniquely, BLS International is the only publicly traded entity in its sector, listed on BSE, NSE, and MSE, underscoring its industry prominence and commitment to excellence. For more information on BLS International's comprehensive services and global presence, please visit the official website at Profile Summary: Role Overview The Business Development Manager will lead strategic growth initiatives by bridging policy, innovation, and global market expansion. This role requires a seasoned professional with strong expertise in government affairs, diplomatic relations, and international business strategy, particularly within consular, visa, citizen, and global mobility services. The role is pivotal in driving global business development, strategic partnerships, and market presence, while aligning organizational objectives with digital transformation and customer-centric service delivery. Key Responsibilities Business Development & Global Growth • Drive end-to-end business development strategies to expand global and regional market presence, • Identify and execute new opportunities across consular services, visa facilitation, citizen services, and mobility solutions, • Lead revenue growth through strategic partnerships, PPP models, and large-scale contracts, • Develop and manage international market entry and expansion plans Government Affairs & Policy Interface • Establish and maintain strong relationships with government bodies, embassies, consulates, and international institutions, • Act as a key liaison between policymakers, diplomatic stakeholders, and internal teams, • Navigate regulatory, compliance, and geopolitical frameworks impacting business operations, • Support policy alignment and advocacy to enable sustainable growth Strategic Partnerships & Alliances • Build and manage long-term partnerships with global institutions, service providers, and technology partners, • Lead negotiations, MoUs, commercial agreements, and strategic alliances, • Represent the organization in high-level meetings, diplomatic engagements, and industry forums Innovation & Digital Transformation • Align business development initiatives with digital transformation, automation, and innovation-led service delivery, • Collaborate with technology and operations teams to enhance scalability, efficiency, and customer experience, • Promote adoption of secure, digital, and customer-centric platforms Leadership & Cross-Functional Collaboration • Collaborate with cross-functional teams including Operations, Legal, Finance, and Technology, • Provide strategic direction and mentorship to business development teams, • Contribute to long-term organizational strategy and global expansion roadmap Key Skills & Competencies • Business Development & Revenue Growth, • Government Affairs & Policy Engagement, • Diplomatic Relations & International Negotiation, • Strategic Partnerships & Alliance Management, • International Business Strategy, • Regulatory & Compliance Navigation, • Digital Transformation & Customer Experience, • Stakeholder Management & Leadership Desired Candidate Profile • 15+ years of experience in business development, government affairs, or international strategy, • Proven experience working with government entities, diplomatic missions, embassies, or multilateral organizations, • Strong exposure to international markets, negotiations, and policy-driven environments, • Demonstrated success in building and scaling strategic partnerships, • Experience in technology-enabled services, GovTech, mobility, or large-scale service delivery preferred, • Excellent communication, negotiation, and leadership capabilities

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts., • Experience selling Cyber Security Managed Services and Consultancy, • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike., • The Account Manager should be commercially astute with knowledge of the Cyber Security market and its participants Skills and Attributes • Flexible and creative to take considered risks, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on an occasional basis, • Manages conflict and challenges in an open and constructive manner. Benefits At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday., • Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Territory Leader plays a key role in driving the strategic and tactical execution of the Omnichannel Territory strategy within their assigned customer catchment or geographical area. This leadership position provides clear direction and visionary guidance to store teams, ensuring alignment with the company's broader business objectives. Key responsibilities include leading the business, people, trade, and portfolio strategies within the territory, ensuring these are integrated into daily operations. The Territory Leader inspires and empowers store teams to consistently deliver exceptional customer experiences, foster a positive team culture, and contribute to profitable growth. This FTC role is critical in shaping and executing strategies that not only benefit customers and teams but also ensure sustained profitability for the business. The role is fully accountable for fostering an inclusive culture that is aligned to our brand values: Customer Obsessed, Play to Win, We Are One, It Starts with Me THE ROLE • Lead an omnichannel Territory strategy aligned to the wider market strategy to deliver agreed OKR’s and drive profit through robust P&L control., • Territory strategy includes:, • Business Planning (Trade forecasting, process & risk management), • Trade plan (Customer, marketing, space & ranging), • People strategy (Engagement, succession, productivity & efficiencies), • Portfolio Strategy (Customer & commercial data), • Customer acquisition & engagement strategy (C Sat, insight, ecommerce catchment data), • Territory strategy should always use both on and offline data to inform decisions, • Accountable for the leadership and engagement of our store teams, • Deliver all business operational and trade activity across all stores within the Territory, • Quarterly and periodic review of Territory strategy with all relevant stake holders & business partners including: • Customer/Central operations / Trade & VM / BMD / Property / People / Compliance / H&S / Finance / Loss Prevention to review tactical execution and opportunity • Provide weekly feedback to influence trading opportunities, • Complete output focused visits in store/remotely to demonstrate sound leadership across the Territory, • Personal responsibility to adhere to all road safety measures ABOUT YOU • Adhere to all company policies and procedures, • An understanding of our customer demographic within the Territory, • Exceptional track record in leading successful teams through a people-first approach, • Role model an omnichannel culture throughout the organisation, • A track record of influencing stakeholders (up to and including director level) on complex and potentially difficult matters, • A Customer first, commercial attitude, • Demonstrates strong and effective situational leadership, • Encourages healthy work life balance, supporting their team to do the same, • Exceptional communication skills, • High emotional intelligence and integrity, able to challenge and accept challenge in a professional manner, • Role models and takes a proactive approach with own self-development, • Solution focussed and innovative, ability to think on feet and react to changes with pace in an ever-changing environment, • 40% staff discount plus friends & family discounts throughout the year, • Access to our reward platform for external discount and offers, • Private pension scheme, • Profit related bonus scheme, • Option to join our Healthcare Private Medical Scheme, • Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you, • All employees are covered by our life assurance policy from day one, • Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service), • Spread the cost of your commute with interest-free season ticket loans, • Do your bit for the environment and save money with our Cycle2Work scheme, • We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust DIVERSITY & INCLUSION STATEMENT We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Job Title: Telesales Executive Reporting To: Sales Controller Department: Sales Location: Enfield Car Planet is a rapidly growing company, stocking over 1500+ cars and aiming to be the biggest used car super market in the UK. Having 3 sites in under 3 years is the proof in the pudding that growth is the aim of the game.....Have you got what it takes to grow with us. Are you a great communicator with a passion for helping people? Join our dynamic team as a Call Centre Agent! What We Offer: • Competitive Salary + Bonuses, • Opportunities for Career Growth, • Fun, friendly, and supportive Work Environment Key Responsibilities: • Handle inbound and outbound calls with professionalism, • Booking in appointments for vehicle viewings (commission per booking), • Provide excellent customer service and resolve inquiries efficiently, • Maintain accurate records of customer interactions, • Collaborate with team members to achieve performance targets What We're Looking For: • Strong communication and problem-solving skills, • Ability to stay calm under pressure, • Basic computer knowledge, • Previous experience in customer service (a plus, but not required) Your opportunity to grow and make an impact starts here. Join us and be part of something exciting and grow with us! • Salary: £15,000 basic with an achievable first-year OTE of £60,000, • Benefits: Uncapped commission, free parking onsite, monthly commission incentives, and 28 days of annual holiday, • Hours: Week 1 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday fixed day off). Week 2 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday and Wednesdays off) Job Types: Full-time, Permanent Benefits: • Company events, • Employee discount Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred)

About Us: - 24 Hours Location: Wembley Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S., • Continuous professional growth and leadership opportunities., • Health, wellness, and financial benefits to offer peace of mind to you and your family., • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance technology deployment and utilisation. Role Description • Drive retention and growth by identifying customers’ pain points and developing end-to-end solutions., • Maintain regular communication with customers to align forecasts with sales and supply chain management., • Host Quarterly Business Review and status meetings on a regular cadence., • Engage Account Executives and other resources to demonstrate capabilities and address customer needs., • Regularly review and improve processes to accelerate technology deployment and utilisation., • Participate in business unit-specific major initiative campaigns., • Prepare and deliver management reports according to customer requirements., • Create, track, and update activities in the CRM system., • Act as a central point of contact between customers, outside sales, and internal departments., • Provide excellent customer service and support, including creating pricing quotes and managing renewals. Behaviours and Competencies • Time Management: Can generally use time effectively and is working towards improving task prioritisation and deadline management., • Organisation: Can prioritise daily tasks, manage personal workflow, and utilise basic tools to keep track of responsibilities., • Planning: Can identify opportunities for improvement, propose plans, and organise resources without explicit instructions., • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience., • Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity., • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations., • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions., • Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification., • Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others., • Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled., • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Skill Level Requirements • Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate, • The ability to effectively utilise applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate, • Proficiency in overseeing and coordinating multiple related projects, ensuring they align with organisational goals and deliver intended benefits on time and within budget - Intermediate, • Proficiency in utilising Customer Relationship Management (CRM) software to manage and analyse customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate, • Ability to excel in a team selling environment - Intermediate, • Proficiency in selling information technology products and services on a global scale, including understanding diverse market dynamics, managing international client relationships, and navigating complex sales processes across different regions - Intermediate Other Requirements • Experience working within an IT Reseller or Vendor highly desirable, • Completed Bachelor’s Degree or relevant work experience required, • 2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations, • Ability to travel to SHI, Partner, and Customer Events, • Advanced sales EOM sales certification preferred (i.e. Microsoft, Dell, HP, Cisco, AWS, Lenovo, etc.), • 2-4 years of experience in a Customer Success role preferred SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Position: Occupational Therapist Location: Woodford Green, East London Hours: Full‑time and part-time considered Salary: up to £50000 About the Company Assistive Technology Ltd — a leading provider of community equipment services for local authorities and the NHS across the UK. My client helps people remain independent at home by supplying, installing, and supporting assistive equipment and technologies. What You’ll Be Doing As an Occupational Therapist / Clinical Advisor you will: • Provide specialist equipment advice and clinical reasoning to referrers, commissioners, and operational teams., • Support development and delivery of high‑quality, cost‑effective equipment services., • Work collaboratively with health & social care professionals to influence best practice., • Review special orders and maximise the reuse of equipment., • Deliver training and demonstrations, and support catalogue accuracy. Who You Are • A degree or diploma in Occupational Therapy, • Registration with the Health and Care Professions Council (HCPC), • Significant post‑qualification experience, ideally with community equipment services and clinical leadership, • Strong customer service and communication skills, • Confident use of Microsoft Office and multiple IT systems Benefits • HCPC / RCOT membership support, • Continued professional development and training, • Generous annual leave (e.g., 33 days inclusive of bank holidays), • Pension and healthcare schemes, • Life assurance, cycle‑to‑work scheme & employee assistance programmes

Sales & Lead Generation Consultant- Entry level Location: London - 3 days in office per week Team: Advisory Services – People, Skills & Workforce Transformation Who we are: With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work. About the role We’re looking for a proactive and commercially minded Sales & Lead Generation Associate to help accelerate our growth across People Advisory, Assessment, Workforce Planning, Career Transition, Benchmarking, Early Careers and Talent Analytics. This role sits at the heart of our client engagement engine. You’ll own our inbound communication channels, build strong first-touch relationships with clients, support the design of tailored proposals, and drive targeted outreach campaigns that open doors and create commercial momentum. You’ll also play a key role in executing our sales strategy — identifying target markets, spotting opportunities, and helping us build our track record across priority sectors. If you’re organised, curious, confident in communication and excited by people‑focused advisory services, this is an excellent opportunity to learn, grow and make a real impact. What you’ll be doing Email & Opportunity Management • Own and triage all Advisory service inbound customer enquiries, • Respond promptly and professionally to client enquiries, • Direct opportunities to the right consultants across Assessment, A&D, Career Transition, Benchmarking, Talent Analytics and Early Careers, • Maintain alignment between inbox activity and administrative processes (master trackers, team folders, client logs) Client Meetings & Discovery • Support and, in time, lead introductory client conversations, building rapport and understanding client challenges, • Confidently articulate our service lines and how they solve people and workforce problems in response to identified customer challenges, • Identify opportunities for deeper advisory engagement, • Support the creation of high‑quality, tailored proposals, • Adapt templates to match client needs and organisational branding, • Align messaging to Hays values and the unique outcomes clients are seeking, • Ensure proposals are commercially compelling and easy to navigate Business Development & Marketing Outreach • Deliver coordinated outreach campaigns across key sectors, • Use tools such as LinkedIn Recruiter, Sales Navigator and e‑shorts to build client touchpoints, • Use Mail Merge and OneTouch for scaled email campaigns, • Build and maintain target lists, contact databases and outbound activity logs, • Support content distribution, marketing collateral updates and client communications Bid Opportunity Tracking • Use bid tracker tools to identify potential public‑sector and private‑sector tender opportunities, • Ensure the right advisory team members are informed, • Track bid progress with the Contracts & Bids team, • Support bid strategy: which markets we want to be known for, and where we want to build our presence Sector & Sales Strategy Support • Help execute our sales strategy across priority sectors, • Build case studies, success stories and sector collateral, • Support the development of our track record in areas such as:, • Housing benchmarking, • Workforce planning, • People transformation, • Assessment & development, • Identify target clients and support targeted outreach to build pipeline and influence market presence What you’ll bring • Strong organisation and attention to detail, • Proactive communication and excellent client interaction skills, • Ability to work across multiple service lines and collaborate with different experts, • Confidence in first-touch client conversations, • Interest in people, skills, workforce transformation, and advisory services, • Comfort using digital tools (LinkedIn, Sales Navigator, spreadsheets, CRM-style tracking), • Creative thinker with a commercial mindset This role puts you right at the heart of our commercial engine — driving conversations, shaping opportunity, and influencing how we show up in the market. You’ll build real expertise across our entire Advisory offering, from Assessment and Workforce Planning to Talent Analytics, Career Transition and more, while working closely with senior leaders to help shape a high‑growth, high‑impact function. You’ll play a key role in how we position ourselves in priority sectors, helping build our track record, expand our presence, and unlock new clients, ideas and opportunities. If you want a role where your work directly fuels momentum and growth, this is it.

About OMNES: OMNES is a modern, sustainable and cost-conscious women’s fashion brand, designing ethically crafted clothing. OMNES means ‘all’, a reflection of the fact that we all need to work together to change the way we shop, wear and think about fashion. OMNES focus on timeless designs with playful pops of print and colour and a considered approach to how their pieces fit bodies of all shapes and sizes. OMNES was founded in London in 2021 by Jordan Razavi, who saw how ‘green premiums’ were causing a gap in access to better wardrobe choices and wanted to create a brand that would speak to this unmet need. The fashion industry is one of the world’s most prolific polluters, with millions of tonnes of textiles ending up in landfill every year, and global supply chain workers being underpaid and exploited. The detrimental impact is vast and improving the ways it operates could make a truly positive difference to the future of our planet and global community. OMNES strives to act as a responsible global citizen, treating the Earth with respect, and aiming to contribute to its repair. ROLE OVERVIEW: OMNES is seeking an experienced and dynamic Head of E-Commerce to lead and scale our online retail operations. The ideal candidate will have a robust background in fashion e-commerce, with extensive experience using Shopify. This individual will play a pivotal role in driving our digital strategy, enhancing the customer experience, and achieving our growth objectives. As Senior E-commerce Manager, you will report directly to the CEO and work closely with various departments to align our online presence with our mission and values. KEY RESPONSIBILITIES: Strategic Leadership: Develop and implement an e-commerce strategy that aligns with OMNES’s mission to revolutionize the fashion industry through sustainable practices. Platform Management: Oversee the day-to-day operations of our Shopify platform, ensuring seamless functionality and an optimal user experience. Performance Optimisation: Analyse key metrics to identify opportunities for improvement in traffic, conversion, average order value, and customer retention. Customer Experience: Enhance the online shopping experience by implementing user-friendly features and resolving any customer service issues promptly. Inventory Management: Work with the supply chain and merchandising teams to ensure accurate and efficient inventory management. Team Leadership: Lead and mentor the e-commerce team, fostering a culture of innovation, collaboration, and continuous improvement. Reporting: Provide regular reports to the CEO on e-commerce performance, trends, and opportunities for growth. QUALIFICATIONS: Experience: Minimum of 5 years of experience in a similar role within the fashion e-commerce sector. Technical Skills: Proficiency in Shopify and other e-commerce platforms. Strong understanding of SEO, SEM, and digital marketing strategies. Analytical Skills: Ability to analyse data and translate insights into actionable strategies. Leadership: Proven track record of leading and developing high-performing teams. Passion for Sustainability: Deep commitment to sustainable fashion and ethical business practices. WHAT WE OFFER • Competitive salary and benefits package., • Opportunity to work with a mission-driven company dedicated to making a positive impact on the fashion industry., • Collaborative and inclusive work environment., • Continuous learning and professional development opportunities. Join us at OMNES and be part of the change. Together, we can make fashion better.

At Whittard of Chelsea, we’ve been crafting moments of exceptional tea, coffee, and hot chocolate adventure since 1886. And now, we’re looking for a visionary Store Manager at our Regent Street store to continue that legacy. You'll be: • Customer-Obsessed: At Whittard, we believe that every customer should leave our store feeling delighted and satisfied. You will need to be hands on in driving your store sales. Customer loyalty is also important to us – our Whittard Rewards programme is something you’ll love speaking to customers about., • Performance-Driven: You’ll monitor sales and KPIs throughout the day, tweaking the layout, trying new sampling tactics, or setting team challenges to drive results. You’ll think commercially and act quickly., • Team Focused: Whether you’re onboarding a new starter, giving live coaching, or planning the next month’s rota, you're always supporting your team to be their best and keeping morale high., • Operationally Sharp: You'll manage deliveries, keep displays pristine, and ensure your stock is accurate-never missing a beat when it comes to retail excellence. You’ll take pride in maintaining a clean, safe environment for both your team and your customers, making sure health and safety standards are always met and proactively addressing any issues before they arise., • Locally Connected: You’ll look for ways to bring more people through the door-partnering with local businesses, joining community events, or tailoring promotions to your local customer base. What Makes You Exceptional? - We’re looking for someone with: • Leadership Experience: 2+ years of retail management, leading high-performing teams in service orientated environments., • A Customer-Focused Mindset: You’ll be passionate about extraordinary service, understanding that every customer touchpoint is an opportunity to leave a lasting impression., • A Commercial Edge: Whether it’s tracking sales, organising operations, or navigating challenges, you’re driven, resourceful, and results-oriented. Why Whittard? At Whittard, we believe that our success is built on nurturing the talent and curiosity of those who join us. Joining Whittard as a Store Manager isn’t just stepping into another job; we offer our colleagues the chance to grow alongside us, empowering them to uncover both the exceptional in Whittard and the exceptional in themselves. At Whittard, we offer development opportunities tailored to your goals, supported by wellness initiatives to keep you balanced and thriving. Think chances to collaborate across our store network and departments. Add to that a culture of recognition, with awards and values-driven incentives that celebrate your contributions. We’ll make sure it’s all clearly communicated, so every opportunity is within reach. Your Perks & Benefits Include • Up to 50% store discount to discover our fantastic products., • Monthly product allowance (too tempting to resist)., • Discretionary bonus scheme., • Auto-enrolment pension scheme and access to wellbeing resources., • Flexible working and family-friendly policies. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

Join the magic at Biscuiteers! We’re the award-winning luxury gifting brand known as the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit, and in 2025 alone, we iced approximately 3 million! Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. As well as our eCommerce business, we have a Notting Hill biscuit boutique, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of wholesale and corporate clients, creating bespoke and branded designs for every occasion. We are guided by our four core values ; Innovative, Collaborative, Entrepreneurial, and Driven . These values live through the creativity of our products , the way we work together, the focus on results attitude and the energy and positivity with which we approach all we do . Who we’re looking for… An exciting opportunity has arisen for a Fixed term Contract as a Maternity Cover Boutique Manager in our Icing Café and Boutiques, in Notting Hill. As a key part of our dedicated team, you will oversee the successful running of the store, making sure we meet targets and offer a great shopping experience to all our visitors. This will involve: Key Responsibilities Café & Events Operations • Oversee the day‑to‑day running of the café service and all events, including afternoon teas, hen parties, children’s parties, and birthday celebrations., • Deliver exceptional customer service and act as a role model for service standards., • Lead, motivate, and support the team to deliver an excellent customer experience., • Manage staffing rotas and ensure appropriate resourcing levels., • Drive product sales and work proactively to meet and exceed targets., • Control stock levels, manage deliveries, and maintain accurate records., • Take responsibility for all security procedures., • Ensure full compliance with Health & Safety, Food Hygiene, and Food Safety standards. You will need… • At least 2 years’ supervisory or managerial experience within a premium or luxury retail environment., • A natural ability to engage with customers and a genuine passion for delivering exceptional service., • Confidence in driving sales performance and achieving targets., • Strong communication and interpersonal skills, with the ability to build rapport effortlessly., • Flexibility to work weekends and adjust your schedule around events and shop opening hours., • A positive, proactive, and hands‑on approach to all aspects of the role., • Genuine enthusiasm for the position and for the Biscuiteers brand. Why you’ll love it here... We’re a creative, fun-loving bunch who work hard, celebrate big, and genuinely care about each other and the planet. Here’s how we sweeten your working day: • Shopping – 35% staff discount on all our beautiful products, • Travel – Cycle to Work Scheme available, • Bring your friends – Staff referral scheme with up to £500 reward, • Birthday treats – A gift to celebrate your special day, • Social life – Annual staff party, Christmas lunch, and Biscuiteer Awards, • The Future – Automatic pension contributions with ethical fund options What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.” “Great people to work with!” “People are lovely and supportive. A good company to develop your skills and grow” “The staff are lovely. Really committed to the business and everyone helps each other out.” If you are interested in this role, please apply.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. What you’ll be doing • Our Monument store has Snow+Rock and Runners Need fascias!, • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager’s absence, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for • Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Salary £32,025 plus a yearly bonus of up to £2,025 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform Ready to take the next step in your retail career? Apply today and start your journey with us.

Description Haver Analytics is the premier provider of time series data for the global strategy, research and quant communities. We deliver primary-sourced databases, a wealth of key survey and forecast data from our industry partners, and a robust offering of archive databases that drive machine learning for big data applications. We continuously display up-to-the-minute data from over 2500 government and private sources via integration with Microsoft Office and all leading statistical packages through our DLX® software and platform-independent HaverView(TM). We pride ourselves on the quality of the data and ease of access, as well as the speed at which it is updated and supported. Founded in 1978, Haver is headquartered in New York City with offices in London, Singapore and Tokyo. Job description Haver Analytics seeks an Account Representative as part of our expanding Account Management team to join our growing team of consulting support professionals. Haver provides professional services to the community of economists, data scientist, strategists and risk managers within the corporate marketplace and public sector. This is an exciting opportunity for anyone interested in learning the business of professional big data analytics, risk management and economic research. The Account Representative position is full time and will be based in our London office. Minimum qualification for the position is an undergraduate degree in Economics, Finance or a related discipline with fluency in French or German to support our growing client base across Europe. Candidates should have the flexibility to travel internationally. The Haver London office is a growing field office supporting a diverse set of clients including central banks, buy side/sell side and large non-financial corporations. Key Responsibilities Support and promote adoption of Haver’s services: • Providing on-line and on-site training on Haver Analytics software, • Applying a consultative approach to training and become an expert in “knowing your audience”, • Supporting the account management team to identify opportunities within the existing client base and assisting with onboarding new clients, • Communicating effectively new software and data developments from Haver., • Managing and facilitating occasional project work in platforms such as Excel, • Attending trade shows and sales related events Requirements • Bachelor’s degree in economics, Finance or related discipline., • Fluency in English and either French or German, • Strong written and verbal communication., • Ability and willingness to travel internationally, • Exposure to statistical platforms such as Python and R (desirable though full training provided), • Previous experience in a customer service industry (desirable) Job Benefits • Hybrid/Flexible Working (3 days in office), • Central London location, • Support for on-going training and education both internally and externally, • Competitive salary and generous commission-based activity plan, • Private Health Insurance, • Company Phone

Keen to join a premium Italian wine importer? This specialist wine agency focuses on Italian wines, connecting amazing producers and thirsty customers through their expertise and authenticity towards traditional wine making. We are seeking an enthusiastic and highly organised Sales Associate to join a small and dynamic team. This role combines sales support, account management and logistics coordination, requiring strong communication skills and the ability to manage relationships with both suppliers and customers in a fast-paced and exciting environment. If you know Italian wine and want to grow that knowledge, then get involved! What this role offers: • Competitive salary, dependent on experience., • End of year bonus based on personal and overall company performance, • Opportunity to grow and develop your wine knowledge Key Sales Associate Responsibilities: • Maintain strong relationships with customers and suppliers, • Support the growth and management of assigned accounts, • Coordinate orders and logistics to ensure efficient operations, • Provide high-quality customer service and communication, • Support the sales team and report to senior management Key Sales Associate Requirements: • C1/C2 level Italian and strong English proficiency, • Previous experience in the wine trade, • Strong IT skills, particularly in Excel, • Excellent organisational skills and attention to detail, • Proactive, reliable and able to prioritise effectively, • Strong communication and interpersonal skills, • Ability to work well under pressure, • Wine qualifications (e.g. WSET) are desirable If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. COREcruitment is an international recruitment agency specialising in the service industry across the following sectors: - H.R. – Finance – Executive Search - Leisure – Fitness – Visitors Attractions - Events – Venues - Hotels – Coworking – Estate – Private Residences - Technology – Facilities Management – Property - Food Service – Care Services – FMCG - Retail – QSR - Chefs – Restaurants - Pubs – Bars - High-end - Members Clubs - Luxury Travel - Private Dining & Concierge - Food Hygiene - Health & Safety - Supermarket - Delivery - Supply Chain - Warehousing - Food Manufacturing

Service Relationship Manager Salary Range: 80,000.0 GBP - 90,000.0 GBP Location: Watford 4 days/week in office Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL (v3 or v4) and practical experience applying ITIL principles in a live service environment., • Experience managing complex, mission-critical B2B technology services, ideally in regulated or high-availability environments., • Comfortable working across technical teams, with a good understanding of software platforms, infrastructure and operational support models., • Proven ability to build trusted customer relationships and operate confidently with senior stakeholders., • Strong analytical skills, able to interpret service data and turn insight into improvement actions., • Excellent communication and stakeholder management skills., • Fluent in English, both written and verbal., • ITIL certification is strongly preferred (Foundation minimum; higher levels a plus). Job Description This role is accountable for owning the end-to-end service relationship with assigned customers, acting as the single point of accountability for service quality, performance and continual improvement. Operating within an ITIL-aligned service management framework, you will work closely with customers and internal teams to ensure services are delivered in line with agreed SLAs, drive continual service improvement (CSI), and build trusted, long-term partnerships based on transparency and outcomes. Own and manage the service relationship with assigned customers, acting as the primary point of contact for all live service matters. • Represent the customer within Scientific Games, ensuring service performance, risks and improvement opportunities are clearly understood and acted upon. • Lead and maintain ITIL-based service governance, including service reviews, SLA reporting, KPI tracking and escalation management. • Develop, agree and track Continual Service Improvement (CSI) plans, driving measurable improvements in service quality, resilience and customer satisfaction. • Coordinate with internal teams across service operations, engineering, infrastructure, testing and delivery to resolve incidents, problems and service risks. • Ensure timely and effective handling of incidents, problems and major service events, including customer communication and post-incident reviews. • Monitor service performance trends and proactively identify risks, dependencies and improvement opportunities., • Support service onboarding, transitions and changes, ensuring customers experience smooth and controlled service evolution.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. TCS has a proud record of delivering digital public services that make a difference to citizens. This is an opportunity to join a growing team in an expanding market as TCS aggressively grows its UK public sector business The Role This post is within the UK Public Sector (PS) Major Market Unit, whose goal is to grow TCS market share in the UK by competing for contracts across the public sector, including central government, local authorities, NHS, and arm’s‑length bodies. The Central Government Pre‑Sales Lead – Public Sector is responsible for leading the end‑to‑end pre‑sales and solutioning activities for public sector opportunities. The role contributes directly to winning new business, playing a critical part in shaping winning propositions by: • interpreting customer requirements and business needs,, • ensuring technical and commercial compliance,, • supporting sales teams throughout the bid lifecycle, and Pre‑Sales & Solution Leadership • Lead pre‑sales activities for public sector opportunities across technology services (e.g. AI-led digital transformation, cloud, data, enterprise solutions, cyber security, application services, managed services)., • Own the overall bid proposition, ensuring alignment to customer requirements, policy constraints, and evaluation criteria., • Working often within very tight timescales, and supporting multiple parallel workstreams, • Work closely with bid managers to support competitive tenders via UK Public Sector frameworks including GCA and NHS Frameworks, • Contribute to written responses, solution descriptions, implementation approaches, service models, risk and assurance sections., • Act as a trusted advisor to public sector clients, engaging with technical, operational, and commercial stakeholders., • Collaborate with sales, delivery, commercial, legal, security, and partner teams to produce robust and deliverable solutions., • Support costing models, rate cards, assumptions, and commercials in collaboration with finance and commercial teams., • Balance competitiveness with deliverability and margin objectives., • Identify risks, dependencies, and mitigations early in the bid lifecycle., • Act as the primary pre‑sales interface with Legal and Commercial teams for public sector opportunities., • Identify contractual risks, assumptions, dependencies, and obligations, and ensure they are clearly articulated within bid responses and internal approvals., • Provide coaching and oversight to bid teams that include pre‑sales consultants, solution teams, commercial and contract teams., • Promote best practice reuse through solution libraries, case studies, and standard propositions. Essential skills/knowledge/experience: • Proven experience leading pre‑sales activities as part of selling IT services into UK central government and agencies., • Strong understanding of public sector procurement act, frameworks and tendering processes., • Experience designing and articulating complex technology and services solutions., • Ability to influence and engage senior client stakeholders., • Strong written and oral communication skills, particularly for bid responses., • Experience across technology and business services in one or more domains: AI, cloud, digital transformation, data & analytics, cyber security, enterprise solutions, application services, managed services., • Experience of pre‑sales activities as part of selling IT services into UK NHS, • Knowledge of relevant standards such as ISO 27001, GDPR, accessibility (WCAG), and security clearance requirements., • Degree or equivalent professional experience in technology, business, or related field., • Strategic thinker with strong attention to detail., • Collaborative, structured, and outcomes‑focused., • Comfortable operating in complex, regulated environments. TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Life Insurance Specialist / Protection Adviser Warm Leads Only | Hybrid | £60–70K+ OTE We’re currently supporting a leading UK mortgage & protection brokerage that is expanding its Protection team after significant investment and a major uplift in warm, pre-qualified leads. This is an exceptional opportunity for an experienced Life Insurance Protection Specialist who wants strong earning potential, genuine support, and a high-quality client base with no cold calling. If you’re looking for a role where you can focus purely on giving great advice, and be rewarded for it, this could be perfect for you. What’s on Offer • Pre-qualified leads only – all clients are existing mortgage customers, • Pre-booked appointments placed straight into your diary, • Dedicated administrative support for submissions and case management, • Quarterly Consumer Duty Bonus for delivering excellent customer outcomes, • Enhanced base salary for up to 9 months to help build your pipeline, • OTE £60–£70K+, with further uncapped earning potential, • Hybrid working, combining home-working with time in a Central London office About the Role As a Protection Adviser, you'll provide high-quality protection advice to a steady flow of warm clients. You’ll deliver outstanding customer outcomes, maintain strong relationships with referring mortgage advisers, and manage your caseload efficiently. The brokerage you’ll be joining is known for: • Award-winning customer service, • High staff engagement, • A well-structured, supportive advisory environment Key Responsibilities • Deliver tailored, compliant protection advice to clients, • Ensure all recommendations meet T&C, compliance and Consumer Duty standards, • Manage a clear, structured daily workflow, • Maintain exceptional service throughout the client journey, • Build strong relationships with internal partners and referring advisers Skills & Experience • 1-2+ years’ experience in a protection advice role, • Strong communication and relationship-building skills, • Able to work independently and manage a busy caseload, • Service-driven, professional, and organised, • Confident with digital systems and tools, • Excellent telephone manner and rapport-building ability Location Hybrid set up: enjoy the flexibility of home-working 1-2 days a week, alongside time in the Central London office. If you’re an experienced Protection Adviser looking for better leads, better support, and better earnings, we’d love to chat. Apply today with a copy of your CV or message us for a confidential conversation.

BGTS is a software and technology solutions company, powered by over 1,800 professionals. With more than 25 years of experience in digital transformation & engineering, technology consulting, and enterprise service management, we empower our clients to achieve success through a combination of engineering expertise and industry insight. Our strategically located engineering centres and group companies in London, Sheffield, Den Haag, Düsseldorf, and other key locations provide flexibility, speed, and convenience, enabling us to deliver tailored, impactful solutions to clients around the world. BGTS is committed to creating value for enterprises by offering high-quality, customer-centric, and results-driven solutions. The company has received multiple international awards and is recognised as one of the largest independent software companies in its region. Responsibilities: • Take charge of identifying and aggressively pursuing sales opportunities within the UK market, leveraging market trends and demand to drive revenue growth., • Spearhead the entire sales process, from prospecting and lead generation to closing deals, with a relentless focus on achieving and exceeding targets., • Proactively engage potential clients through targeted outreach, networking, and strategic initiatives, showcasing our solutions and value proposition with conviction., • Demonstrate exceptional negotiation skills and resilience in overcoming objections to secure profitable deals, always maintaining the upper hand in negotiations., • Forge strong, enduring relationships with clients and industry partners, ensuring satisfaction, loyalty, and repeat business opportunities., • Stay ahead of the curve by staying informed about industry trends and changes, adapting strategies and approaches accordingly to stay competitive. Requirements: • A proven track record of success in a high-paced, target-driven sales environment, within the IT services/staffing industry, • Demonstrable experience in creating and nurturing strong relationships in the target enterprise markets, • A relentless hunter mentality, with a hunger for achieving and surpassing sales targets through proactive prospecting and strategic selling, • Minimum 3 years of experience in sales, demonstrating a consistent ability to deliver results and drive revenue growth, • Entrepreneurial mindset, with a passion for seizing opportunities, overcoming challenges, and making an impact, • Exceptional communication and interpersonal skills, with the ability to influence and persuade effectively at all levels of the organization

Store Manager Location: London, Sloane Square Reports to: Head of Retail About us DeMellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most. These principles guide everything we do. All our pieces are crafted ethically in Europe using the finest sustainably sourced materials. We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed at saving the life of a child in need. So far, through our permanent charity initiative, ‘A Bag, A Life’, in partnership with SOS Children’s Villages, we have funded over 2.5 million vaccines. Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry. The role DeMellier is opening its first-ever physical store on Sloane Square in September 2026, marking a major milestone for the brand. We are seeking an exceptional Store Manager to lead this launch and shape the future of our retail presence. This is a unique opportunity to become the first Flagship Store Manager for the business with full ownership of setting the tone, standards, and success of the store from day one. The person in this role will play a defining part in building the team, creating an outstanding client experience, and driving commercial performance in one of London’s most prestigious locations. As Store Manager, you will lead all aspects of the store, from performance and operations to people and service. Reporting to the Head of Retail, you will act as a true brand ambassador, bringing DeMellier’s values to life through every client interaction and team decision. The store has been designed to reflect a residential environment. The Store Manager is responsible for delivering this concept through consistent team behaviour, customer service, and operational delivery. Main responsibilities Client Experience and Clienteling • Own the end-to-end client experience from entry to exit, regardless of purchase., • Build and lead a VIP clienteling programme that converts first-time visitors into long-term clients and long-term clients into advocates, • Plan and deliver in-store events with defined commercial objectives, including client acquisition, retention, and appointment booking., • Drive store traffic through client relationships, community engagement, and local partnerships., • Develop and maintain relationships with neighbouring businesses and the Sloane Square community. Positioning DeMellier as a natural part of that neighbourhood, • Coach and train the team to ensure consistent delivery of brand welcome standards, client storytelling, and customer adaptive selling, • Oversee the Founding Client Programme at launch, ensuring all new clients are captured, followed up, and retained. Team Leadership and Coaching • Lead, develop, and manage the store team, acting as a role model for our values and vision., • Communicate clear expectations, targets, and ways of working, ensuring the team understands the rationale behind standards and decisions., • Address team questions and concerns directly, maintaining consistency with brand standards and service expectations., • Coach the team on product knowledge and brand storytelling to ensure consistent and accurate client communication. Commercial Performance • Own the store P&L and monitor daily trading metrics, including conversion, average transaction value, units per transaction, CRM capture rate, and hourly performance., • Proactively monitor and act on trading performance in real time, addressing underperformance, resolving product conversion issues, and unlocking sales opportunities., • Report weekly to the Head of Retail with accurate performance data and relevant context, • Identify and execute opportunities to drive revenue through clienteling, events, local partnerships, and in-store activity., • Accountable for the delivery of store revenue, conversion, and CRM targets. Operations • Manage daily store operations across two floors in line with brand and location demand, • Oversee stock management with the Stock Controller, ensuring back-of-house standards match front-of-house standards., • Manage staffing rotas across seven-day trading, including early and late shifts, ensuring keyholder cover at all times., • Lead pre-opening activities, including stock intake, visual merchandising setup, team onboarding, and soft launch, through to store opening on 1 September 2026. Requirements • 3-5 years’ experience as a Store Manager in accessible luxury, premium, or contemporary fashion, • A track record of building, coaching, and managing high-performing client-facing teams, • Strong clienteling experience and understanding of CRM as a commercial tool, • Experience managing a store P&L and responding to trading performance, • Experience delivering in-store events with commercial objectives, • Ability to work at a pace while maintaining accuracy and standards, • Experience in store openings or pre-opening phases (desirable), • Strong communication skills, with confidence in presenting to senior stakeholders, • Alignment with DeMellier’s values, including sustainability, gender equality, and social impact Benefits • Annual Leave package increasing the longer you stay with us, • Enhanced company maternity policy, • Time given yearly to volunteer for a charity of your choice, • Employee Discount: 50% off Stock and up to 90% off Seasonal Sample Sales

About The Role Business Development Director Location: UK, London Centric. Reports to: Senior Business Development Director The Business Development Director will lead company growth in the UK specifically in London, in the private and corporate sector. This role focuses on delivering soft services—such as cleaning and security. Key Responsibilities of a Business Development Director This role involves developing and executing comprehensive business development strategies that are closely aligned with the organization’s overall objectives. Key activities include identifying new growth opportunities, setting clear and measurable targets, and ensuring the successful delivery of soft services in accordance with the unique demands of each sector. Relationship Management The Business Development Director is responsible for building and nurturing senior-level relationships with key stakeholders. A key focus is on fostering long-term partnerships that drive mutual growth and value creation. Securing High-Value Contracts A critical aspect of the role is taking ownership of the identification, pursuit, and acquisition of high-value contracts with a range of clients. This responsibility spans the entire sales process—from initial engagement through to contract negotiation and the finalization of agreements. Strategic Leadership and Stakeholder Engagement The Director must demonstrate strong leadership in coordinating both internal and external stakeholders. The goal is to ensure effective collaboration and alignment towards achieving the organization’s business development objectives. Key Accountabilities of a Business Development Director Driving Growth Build and manage a robust pipeline, securing high-value contracts with clients. Lead tendering processes, ensuring tailored solutions for the sectors, with attention to sector-specific compliance. Structure and negotiate commercial deals, balancing profitability and risk. Analyse market trends, policy changes and competitor activity. Represent the company at industry events. Build Customer Relationships Build trusted relationships with clients. Serve as a strategic advisor, understanding the priorities and constraints Ensure operational excellence and regulatory compliance across all sectors Simplicity and Innovating Drive innovation and added value in bids and operations. Collaborate across functions for seamless contract delivery and tailored solutions, ensuring compliance with regulations. Location This is a hybrid role which offers the freedom and flexibility of working remotely combined with regular office attendance to facilitate team connection and collaboration. Given the global remit of the role, regular travel to our locations throughout Great Britain and the Island of Ireland is required. About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Account Manager (Client Success) - IT Solutions Provider 📍 London (Hybrid) | 💰 £40,000–£50,000 + OTE £60,000–£70,000 A growing and highly regarded technology services provider is looking for a relationship-driven Account Manager to join their team. This is a fantastic opportunity to take ownership of established client relationships within a collaborative and supportive environment. This role sits at the heart of the business and is ideal for someone who enjoys building strong client partnerships, understanding people as well as technology, and ensuring customers receive exceptional service. The Role: You will act as the primary point of contact for a portfolio of clients, ensuring their technology services deliver real value. This is not a heavily sales-driven role, success comes from building trust, maintaining strong relationships, and staying organised around account performance. The position is approximately 80% relationship management and 20% commercial/account oversight. Key Responsibilities: • Build and maintain strong, long-term relationships with key client stakeholders, • Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations, • Work closely with internal technical teams to ensure successful delivery of IT services, • Monitor account performance and maintain oversight of commercials, • Identify opportunities to strengthen partnerships and deliver additional value, • Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: • Experience in Client Success, Account Management, or Service Delivery within IT Services / MSP environments, • Backgrounds such as Service Delivery Manager, Account Manager, Project Manager, or Customer Success Manager are all highly relevant, • A naturally relationship-driven and personable approach, • Strong listening skills and the ability to understand both technical and people challenges, • Organised and commercially aware, with the ability to manage accounts effectively, • Confident and authoritative when working with clients and internal teams. The Team: You will join a CS/AM/SE team of four, working closely alongside colleagues in a collaborative environment focused on delivering outstanding client experience. Why Join? • Competitive salary £40K–£50K with OTE £60K–£70K, • Established client base with strong long-term relationships, • Supportive and collaborative team environment, • Opportunity to make a real impact in a people-first, relationship-led role If you’re someone who enjoys building trusted relationships, understanding client needs, and ensuring technology services truly deliver value, we’d love to hear from you.

Founding Sales Development Rep - Native AI Client Services Enablement SaaS Platform Up to £50k base + OTE Hybrid 3 days in the central London office We’re working with an early-stage B2B SaaS startup building an AI-native platform for enterprise client service/customer success teams. The product helps client-led organisations (agencies, consultancies, professional services firms) better understand, grow, and protect their most valuable relationships using AI-driven insight. This tech does the "grunt work" of admin, writing emails, transcribing meetings, CRM management + predicting client behaviour like churn and recommending advice + external research so the account managers know what's happening in the wider world with their clients - every company needs a tool like this nowadays! This is the first SDR HIRE working with a team of AEs, head of Sales and CEO. This is really at the forefront of how companies use AI, every company in the world will need a tech like this in the future! Exciting Bits • Potential to grow out a team, become an AE, Partner Manager etc, • They're an early stage start up who have taken on recent funding with a plan for series A -it's a brilliant time to join just before their next growth spurt, • Great opportunity for an SDR who who wants to be influential in a company, to be able to offer feedback and have it listened to and then enacted, • It's Native AI - every company you'll be speaking to will already be thinking about how AI can help them so they'll be keen to hear from you, • Strong ICP but also lots of other industries they can sell into, • Great leadership who know what they're doing and have had a great start The Role • Think of this role as a classic SDR role, generating opps from scratch, MQLs and events, • Work closely with the AE/VP teams, both mentoring and partnering others The Requirements • You must have at least 1 years SaaS SDR experience (and this be in the last few months, its needs to be recent), • Can come into a central London office x3 days per week, • Happy to work in a <20 person start up Ultimate Asset is proud to be an equal employment opportunity employer. We do not discriminate based upon race, colour, gender, sexual orientation, gender identity, gender expression, age, status, origin, disability, or any other basis covered by law. All employment is decided on the basis of merit, qualification & business need. We celebrate diversity and encourage you to apply to opportunities here at Ultimate Asset. 🌐 Check out some of our other opportunities at ___ 👉 You can also keep up to date on all the latest roles across the Ultimate Asset team via Instagram ___ Or simply follow us on LinkedIn ___;

Sales Advisor - Entry Level - Immediate Starts! (No Experience Required) - LONDON OTE of £25000 - £30000 per annum Would you like the chance to represent Clients in a FUN environment with a GREAT TEAM? Are you looking for an immediate start on your career with a team that values your professional growth? Our client based in London is now offering, full time equivalent, Sales & Customer Service roles, and are looking for enthusiastic 'go-getters' who are looking to start immediately. As a growing Direct Sales and Marketing company, they’re seeking ambitious individuals with strong communication skills and a customer-focused approach—ideal for those looking to build a new career in sales and customer service or simply gain valuable skills and experience. What`s in it for you? • Fantastic earning potential with a day rate plus commission, alongside additional financial incentives to boost your income even further!, • Rapid progression and Business Development opportunities, • Advancement based on individual merit and performance, • Busy social calendar with weekly team nights, • Development of interpersonal skills and confidence, • Opportunities to travel No previous experience is required in this face-to-face field sales role, however people with previous experience in the following areas can also be successful: Sales / Customer Service / Marketing / Promotions / Event co-ordination / Support Worker / Hospitality / Bar work / Retail Assistants / Direct Sales / Warehouse / Sales Representatives or any other customer service and sales roles. As they continue to expand throughout the UK, this self-employed, day rate plus commission opportunity offers a chance to take full ownership of your success and build your sales experience from the ground up. This role is not suitable for candidates still in education (school/College/University), or current international students due to availability, our client is seeking candidates that can work 4/5 full days per week (Mon-Sat) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Salary \n \n Between about £34,445 and £37,568 per annum with overtime available (previous PCV driving experience taken into account) \n \n \n We are looking for qualified bus drivers / PCV licence holders to join our Rainham Garage team. Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come our join our Rainham garage heroes. \n\n • Typical annualised earnings of between about £34,445 and £37,568, based on experience, with overtime available (we will give you our current open rate based on all your previous PCV driving experience, subject to conditions)\n\n \n\n • Working different shifts with different days off each week\n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions\n\n \n\n • Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses.\n\n \n\n • Guaranteed 41 minimum hours with overtime for those who want to increase their earnings\n\n \n\n • Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel\n\n \n\n • UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location\n\n \n\n • Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more.\n\n \n\n • Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that\n\n \n\n • Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions\n\n \n\n • An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.\n\n \n\n • A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.\n\n \n The recruitment process is simple – you apply online, we’ll get you in for an interview, and that’s it! \n \n It doesn’t matter if you’re working in customer service, the care industry, retail, hospitality or in a warehouse or factory, the only things we need are… \n\n • You need to hold a PCV driving licence (category D) with no more than 6 penalty points (unless you have held the licence for under two years)\n, • You need to want to deliver great customer service\n, • You need to have a patient, safe and courteous approach to driving\n\n \n So if that’s you, and you like what we’re offering, then apply above! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Supervisor for London Hampstead! Sales generation: • Regularly achieve the personal sales target, • Analyse available sales reports and data to determine business needs and establish sales strategies., • Support the development of sales techniques of associates, ensuring high levels of sales and service are used to maximise sales., • Demonstrate sales leadership to staff by playing an active role on the sales floor., • Work with the Store Manager / Assistant Store Manager to identify marketing opportunities to support sales. Customer Service: • Provide the highest level of customer service., • Manage customer database and use information to increase sales and customer contact., • Resolve customer problems and complaints quickly and effectively., • Help sales staff to resolve various customer service issues (dissatisfied customers, returns, faulty goods). Operations: • Ensure the upkeep, presentation and organisation of the premises., • Ensure deliveries are processed correctly and on time., • Control the movement of all stock and ensure that staff adhere to all transfer and receiving policies and procedures., • Adhere to stock accuracy and reduction requirements., • Understand and perform all point of sale management functions correctly., • Support, promote and take responsibility for loss prevention in all areas of risk management, physical security, till controls, stock management and shop communication. Merchandising/Visual: • Implement and maintain all merchandising guidelines and ensure the execution of effective merchandising strategies., • Ensure that the sales area is neat, clean and organised and that it reflects the correct visual image at all times., • To ensure that the presentation of all displays, accessories and visual areas reflect the current visual orientation., • Identify and communicate product issues in a timely manner., • Communicate stock requirements to support the business objective. Human Resources: • Based on the KPI target, provide guidance and support to the Senior Sales Associate and Sales Associate., • Ensure that image and housekeeping standards are professional, reflect the brand image and are maintained at all times., • Provide ongoing feedback to the Senior Sales Associate and Sales Associate to ensure results., • Act as second in charge when the Store Manager is not on duty.

Kick Off Your Sales Career in Central London with Comprehensive Training and Excellent Benefits! (Immediate Starts Available) Role: Entry Level Sale Role (Immediate Starts Available) Working days: 5 FULL days a week - Monday - Friday (Optional Saturdays available) Earnings: OTE £24,000-£30,000 per Annum Are you searching for a career that offers a genuine sense of belonging and a vibrant team environment? Do you thrive in a workplace where support, progression, and exciting travel opportunities are part of the package? Are you looking for an immediate start opportunity? Our client stands out by putting its company culture and team environment above all else. They believe that enjoying your work and colleagues leads to success, fostering a hardworking, fun, and motivating atmosphere. You'll develop professional skills, build connections, and truly love coming to work. Come be part of a team doing things differently! The Company A leader in marketing and sales in London, our client specialises in face-to-face interactions within event-based settings and retail pop-ups. This approach creates a motivating atmosphere while providing unparalleled access to potential customers. For clients, it means superior brand exposure and awareness. For customers, it translates into an unrivalled experience, exceptional customer service, and a seamless sales journey that other formats can't match. For you, this means a brand awareness fee on top of uncapped commission for every sale you make. By moving away from a basic salary, you earn more for your hard work while enjoying a fun company culture and a fulfilling self-employed opportunity to match your ambition and work ethic. What You'll Need to Be Successful: Must-Haves (non-negotiable): • Confident English communication skills., • Eligible to work full-time in the UK., • Completed full-time education, or available to work for the next 3 months., • Willingness to learn and develop skills in Marketing, Customer Service, Sales, Branding, and Sales Admin., • Strong work ethic with an enjoyment for a fun and sociable work environment., • Basic computer/tablet skills. Ideals (not essential, still apply if you don't have them): • GCSE English Level D/3 or equivalent., • Previous customer-facing experience (customer service, sales, hospitality, care, warehouse, front of house, retail)., • Ambitious, competitive, and enjoys a challenge., • Desire to progress and take on additional responsibilities. Our client believes your drive, work ethic and perseverance are your greatest assets, so don't let CV gaps, specific qualifications, or a lack of prior experience hold you back. Your Initial Responsibilities: • Attend product/service training to understand the client you'll represent., • Participate in skill development sessions with experienced sales professionals., • Attend office meetings for company updates, networking, motivation, and feedback., • Approach potential customers in event-based field sales environments to generate interest in clients' brands., • Maintain a friendly, approachable, and professional demeanour., • Assist in closing sales and guiding customers through the acquisition process, including sales admin. Benefits (What You Get in Return): • Progression: Opportunity for increased responsibilities, mentorship, and leadership within 6 months., • Support: Continuous training, support, and skills development., • Environment & Culture: Weekly company social nights, relaxed atmosphere, quarterly success events. Friendly environment where everyone is made to feel welcome and part of their team., • Incentives: Financial bonuses for hitting targets, invites to abroad trips (beach holidays, skiing, city breaks), prestigious events, and prizes., • Immediate Start: Usually within 5-7 days, but willing to wait for notice periods., • Experience: Gain diverse professional skills in Direct Sales, Marketing and Customer Service for your career development. Next Steps: Apply with your most recent CV (include your phone number) and answer the short yes/no eligibility questions. Our client is keen to meet candidates, not just assess CVs. If successful, you'll receive a call or email to invite you to a digital or face-to-face meeting to discuss the commission-based opportunity further. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 5 full days per week. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Area Sales Executive roles Nationwide! We are recruiting Area Sales Executives and Managers for our renowned logistics client. These roles are available nationwide and require travel, so a valid driving license is essential. Interview Process • Telephone and Video Interview: Initial interview with one of the Flourish team., • Face-to-Face Interview: One-stage interview Compensation • Basic Salary: £28k-£38k (DOE), • Uncapped Commission: Double basic, with realistic £75k OTE, • Car Allowance or Company Car: £4500 Your Role As part of the Network Sales Team, your main goal is to achieve individual sales targets for volume and revenue, aligning with the business strategy. You'll generate your own leads and develop a pipeline to convert into new clients within a defined area. Key Responsibilities • Prospecting: Build and develop a personal pipeline to meet monthly, quarterly, and annual targets., • KPI Achievement: Meet all set KPIs and productivity targets., • CRM Management: Record and manage sales activities through the CRM system., • Client Onboarding: Ensure timely onboarding of new clients to meet go-live dates., • Customer Service: Ensure new clients understand customer service processes and have the necessary tools and contacts., • Performance Monitoring: Monitor new clients' performance to ensure they meet profile expectations within 4 weeks of go-live., • Client Handover: Prepare new clients for handover within 6 weeks of trading., • Issue Resolution: Resolve escalations and account queries., • Collaboration: Work with local operations teams to promote new client awareness and ensure service levels are met. Required Knowledge and Experience • Communication Skills: Excellent verbal and written communication skills., • IT Proficiency: Good knowledge of Microsoft Office., • Self-Motivation: Passion for exceeding targets., • Teamwork: Ability to work independently and as part of a team., • Sales Experience: Not required but beneficial. Experience will unlock the opportunity to apply for an Area Sales Manager role with a basic salary of up to £40k., • Driving License: Must have a valid driving license. People Skills • Organised and Proactive: Energetic and driven to succeed., • Problem-Solving: Creative skills in negotiation and conflict resolution., • Relationship Building: Ability to forge strong relationships with internal stakeholders., • Customer Focused: Competent negotiation skills and ability to adapt to different styles and behaviours. What's on Offer • People Development: Strong onboarding and development programs to set you up for success., • Team Culture: A supportive and collaborative team culture that values social interactions and teamwork., • Merit-Based Progression: All progression is based on merit and performance, driven by the individual with support from managers. It really is what you make it., • Growth Opportunities: For those without experience, the opportunity to grow into the Area Sales Manager role within 12-18 months based on performance., • Performance Coaching: Access to coaching for mental health, CBT, nutrition, sleep, and habit tracking to improve performance and keep you at your best. Benefits • Free digital GP service for all colleagues and their families., • Access a portion of your earned income before payday., • Free basic Will and discounted partner mirror Will for all colleagues., • Cycle to Work scheme., • Employee Assistance Programme with free counselling., • Company-funded Life Assurance., • Flexible working hours., • Great career progression., • Up to 26 days holiday + bank holidays., • Voluntary flexible benefits at discounted corporate rates. Additional Qualities • Passion for Sales: A strong desire to smash targets and excel in sales., • Confident Calling Ability: Comfortable and confident making calls to potential clients., • Resilient: Able to handle rejection and keep pushing forward., • Driven and Motivated: Self-driven with a strong motivation to succeed., • Remote Work: Able to work confidently and effectively in a remote setting. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Senior MRI Radiographer Our Values Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient. Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients. By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient. Our Vision and Mission Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK. Our mission is threefold. Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect. Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content. And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for. About the role Oryon Imaging has established an exceptional reputation within the diagnostic imaging sector throughout the years. We are proud to be the first-choice imaging centre for thousands of reputable practitioners in the field. We strive for efficiency and innovation. We are looking for a qualified and experienced Senior MRI radiographer to join our dedicated and enthusiastic team. Reporting to the Clinical manager, you will provide customer-focused, high quality diagnostic radiography service. This role is an opportunity to join the company led by innovation and determination to show the way to better health; through the services of Oryon Imaging, Oryon Develop and Oryon Connect. Responsibilities • Undertake all imaging procedures in line with existing modality specific guidelines and protocols; in accordance with best practice (IRR 99, IRMER 2017), CQC standards, SOR and RCR guidelines, • Conduct MRI safety checks with patients prior to their examination, obtain consent and ensure suitability for the examination., • Ensure safe use and maintenance of specialist imaging equipment, adhering to local MRI safety policies and procedures and local rules, reporting any problems to the Clinical Manager and/or engineering support., • Dispense contrast media/drugs as an assigned practitioner under the direction of the consultant radiologists or clinicians and maintain accurate records in accordance with the medicine management policy and PGDs., • Provide expertise to ensure the appropriate triage, booking and examination of patients., • Accurate data entry on to Radiology Information (RIS) and Picture Archive (PACS) systems., • Ensure all patients are treated as individuals especially in regards to Care, Dignity and Respect., • Ensure due regard is given to the customs, values and spiritual beliefs of patients and that patients’ views are sought and taken into account., • Maintain the confidentiality of patients and follow the requirements of the Data Protection legislation., • Participate in providing responses to enquiries and requests from a range of stakeholders and referrers., • Liaise with consultant radiologists regarding protocols and patient referrals., • Run Quality Assurance checks on equipment, and action as appropriate., • Participate in clinical audits including health and safety, infection control, and radiation protection., • Maintain and use clinical stock and supplies in an efficient and cost-effective manner, ensuring stock is in date and a proper stock control is maintained., • Comply with infection prevention and control policies., • Understand and adhere to the Company Health and Safety Policy., • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors., • Comply with CQC and Compliance requirements., • Report all incidents and complaints in line with Company Policy., • Participate and comply with the Oryon Imaging review and appraisal system., • To participate in the induction and training of new staff., • To attend compulsory internal and external staff training courses and/or complete online courses., • To maintain up to date and accurate personal CPD records., • Work effectively within the team, advising and mentoring more junior members of staff. About you The ideal candidate will be a qualified experienced MRI radiographer passionate about high quality patient care. You will have excellent interpersonal and communication skills, and the ability to empathise with patients, especially when they might be distressed or anxious. A high level of IT competency and literacy skills are also essential. You’ll pay attention to detail and take pride in your adaptability, competence and professionalism. You’ll be able to exhibit confidentiality, discretion and trustworthiness. Essential qualifications: • Degree in Radiography or equivalent, • HCPC Registration, • Proven experience in healthcare and patient-focused services, • Minimum of 2 years’ experience in MRI covering a wide range of examinations and applications, • Good knowledge of MRI physics to ensure ability to manipulate sequence parameters and modify technique in difficult circumstances where required, • Ability to assess and implement specialist imaging procedures, adapting technique and prioritizing imaging if required, • Proven awareness of Health and Safety regulations, Infection Control and Clinical Governance, • Commitment to CPD, • Cannulation Certificate desirable, • PGDip in MRI or masters in MRI/Radiography desirable Essential skills: • Excellent listening skills, patience and ability to empathize, • Recognition of patient distress or worry and ability to reassure and calm, • Ability to relate to people of all ages and backgrounds, • Professional and cooperative attitude towards, customers and colleagues of all levels, • Experience and competency working with a variety of imaging equipment, • Attention to detail and accuracy, • Ability to prioritise workload, manage time effectively and use initiative, • Commercial awareness, • Excellent literacy skills, • A high level of IT competency Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Access to a variety of CPD courses available live and on-demand offered by Oryon Develop, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the clinic, • Team Events: from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad! Please note that any offer of employment will be subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Additionally, you are required to have proof of the following vaccinations and/or safe immunity levels: Hep B, MMR, DPT, BCG (Tuberculosis) and Varicella (Shingles/Chickenpox) (If you do require Oryon Imaging to arrange pre-employment checks for the above upon offer of employment, please do notify us as soon as possible)

Company Description Naked Kitchens is a family-run business that designs and installs beautiful, bespoke rooms that don't cost the earth. It all started when our founders couldn't find a kitchen that survived family life without compromising on style, so they simply built their own. Fast-forward to today, Naked Kitchens is a passionate team of over 75 with showrooms in London, Norfolk and Cambridge. Operating out of two WW2 RAF aircraft hangars in the beautiful North Norfolk countryside, we blend traditional British craftsmanship with cutting-edge automation to build stunning spaces designed to truly last. We are seeking experienced talent to join our growing team. Job Description Sales Manager About the role: As the Sales Manager, you will be the driving force behind our design team’s success. You will oversee a dynamic and growing team of sales designers, helping them to close deals, driving process improvement and efficiency, and acting as a bridge between our creative designers and our technical production teams. Your goal is to ensure every customer journey is seamless and that no sales opportunity is missed. Key Responsibilities: • Lead a team of specialist Kitchen Designers, fostering a culture of excellence and accountability., • Support the team in identifying upselling opportunities and improving conversion rates from initial inquiry to final order., • Ensure the highest standards of customer service are maintained, managing any complex escalations with a solution-oriented approach., • Continually evaluate the team’s workflow; identify bottlenecks and implement smarter, faster ways of working without compromising design quality., • Identify skill gaps within the team and facilitate ongoing training., • Attend regular interdepartmental meetings to share feedback and ensure the Sales/Design team is in sync with technical and production teams., • Responsible for tracking and reporting on key KPIs, • Maintain the integrity of the CRM system, ensuring all clients are tracked accurately and the sales pipeline provides a clear forecast for the production team., • Oversee the top down management of the showrooms, ensuring they are always presented to the highest standard, while maintaining designer schedules to maximise client appointments and team productivity. About you: • You have significant experience in people management, with a track record of building high-performing teams., • You come from a strong sales background, ideally in a high-value, bespoke, or luxury interior environment., • You thrive in a fast-paced environment and can pivot quickly when processes change, ensuring your team adopts new systems with ease., • You don’t just follow processes; you look for ways to break and rebuild them for the better., • You are a confident communicator and can translate complex technical details into clear, persuasive language for both designers and clients.

Manpower are currently seeking an interim Field Sales & Managed Accounts Director, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end August 2026, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £85,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! The Out of Home channel is one of the most exciting growth engines in our global business, with huge, untapped potential - especially in the UK. Growing OOH is a strategic priority, and the momentum behind it is stronger than ever. Joining this team means stepping into a fast‑moving, high‑impact environment where you can directly shape the future growth of the business. JOB PURPOSE: The Sales Director is responsible for leading the growth and execution of the Ice Cream business across selected Managed Accounts, the national Field Sales organisation, and Scooping Operations. This role will deliver the 2026 vision & business aims for these functions & build the plans for 2027. The Sales Director drives delivery of the P&L, shapes course correction of the in-year customer and channel plans and leads high‑performing teams to deliver the growth agenda while upholding operational standards across scooping and field execution. The role will initially focus on leading Managed Accounts during paternity leave cover, before shifting emphasis toward the Field Sales organisation and Scooping Operations. With responsibility for a team of 10+ colleagues across operational and executional functions, this role plays a pivotal part in enabling flawless execution and driving the Magnum Ice Cream Company’s growth ambitions in the UK. As a key member of the UK OOH Leadership Team, this role partners closely with cross‑functional leaders and reports directly to the Vice President, Customer Development (OOH). KEY RESPONSIBILITIES: • Delivery of in year business goals for the Managed Accounts, the national Field Sales organisation, and Scooping Operations that support the growth agenda, • Responsible for the creation of the 2027 vision and business aims through the annual planning process, • Line management of 6 individuals, leading a total team of 10+ colleagues, • Effective management of 3 sub-functions to ensure they all act in service of the business goals: Field Sales, Cabinet Operations, and Ben & Jerry’s scooping operations, • E2E management of our field sales partner, supporting the head of field sales in your team, • Stakeholder management of UK IH customer development VP, UK CFO, EUANZ OOH leadership team, & global B&J scooping team. WHAT YOU NEED TO SUCCEED: • Strong experience in FMCG in executional roles desirable., • Impulse category experience preferable, specifically snacking/soft drinks., • Proven track record of successful leadership & people management of large teams (10+)., • Strategic decision‑making and cross‑functional collaboration capabilities., • Experienced in building & executing new processes to improve effectiveness of delivery vs business goals & to increase accountability., • System/process transformation and project management preferable. WHAT YOU CAN EXPECT: • A unique mix of global scale & start-up spirit—€7.9 bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up., • Career without limits—42 markets, international opportunities, and fast-tracked growth., • A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact., • A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments. ABOUT THE MAGNUM ICE CREAM COMPANY: With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company, leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So, we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments—and having fun doing it. Here’s what defines success in our organization: • We are all about growth, • We operate with speed and simplicity, • We win together with fun, • We boldly innovate to disrupt our industry, • We care and challenge, • We are experts in the Ice Cream Category Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Sales Manager – Croydon - Up to £45,000 p.a. benefits Are you an experienced and commercially focused Sales Manager who is keen to join a growing business? Do you have proven experience with new business development, increasing sales and expanding a customer base within the property sector? Are you looking for an opportunity where you can be pivotal in shaping the business growth and put your stamp on it? Do you have experience managing a team? If so, this could be an ideal role for you! Ives Recruitment Solutions are delighted to be working with this fast growing, specialist organisation who pride themselves on their bespoke and quality offering. They are looking for a like-minded, results-driven Sales Manager to join them on their growth trajectory. This is a superb opportunity and time to join the business – with a strong project pipeline and with very real ambition for very healthy growth. Reporting to the Managing Director, you will be responsible for managing the office and sales team, demonstrating strong leadership and clear direction. Strong man management and interpersonal skills are a must for success in this role. You will be commercially minded and have proven experience in building and winning new customers, hitting targets and developing existing relationships. A strong background within sales and customer service is key. This is a great opportunity for someone who is keen to be able to have a genuine impact on the growth and future of the business. You will be able to reap the rewards as the business grows and be able to build your team accordingly. Skills required: • Strong sales and customer service experience., • Experience working within the Property, Real Estate or Estate Agency sectors, • Outstanding interpersonal and man management capabilities with previous team management experience., • Strong IT and systems skills., • Proven experience building a new customer base., • Customer centric approach and able to maintain strong relationships. Please apply today if you feel you have the necessary skills for this role. We aim to respond to all applicants promptly, however we kindly ask for your understanding in case of a delay. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available. Candidate data will be treated as confidential and not shared with third parties.

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

Data Platform Engineer Location: London (Hybrid – 3 days per week onsite) Contract Type: 6 month Rolling Contract – Inside IR35 (Day Rate) Rate: £700–£750 per day About the Role We are seeking a Senior Software Engineer / Data Platform Engineer to support the ongoing evolution of a large-scale financial data platform. You'll be working with the technology team, supporting a core platform modernisation initiative. Our environment combines long-established enterprise systems and legacy components with modern cloud-based services running on AWS. The platform processes high-volume structured financial data and underpins both internal systems and customer-facing products. A substantial portion of the platform is built on large SQL Server data estates, making strong SQL expertise non-negotiable. You will play a key role in modernising core systems, improving performance and reliability, and delivering scalable services for the next generation of our platform. This role is ideal for engineers who can work confidently across both legacy and modern architectures, and who have deep experience designing and building robust APIs and data services. Key Responsibilities • Develop and optimise SQL Server queries, stored procedures, and data processing logic to handle high-volume structured data, • Design and implement backend services using modern programming languages (Python or C#), • Support and enhance existing legacy platforms, identifying opportunities for iterative modernisation, • Improve query performance through indexing strategies, query optimisation, and data processing efficiency, • Enhance platform reliability through automation, monitoring, and operational improvements, • Build and maintain services deployed within AWS environments, including API Gateway and scalable service architectures, • Design, build, and maintain reliable APIs for internal systems and integrations, • Use AI-assisted development tools (e.g., GitHub Copilot and IDE-integrated AI assistants) as part of the engineering workflow, • Collaborate with engineers, architects, and product teams across distributed locations, • Contribute to engineering standards, best practices, and platform-wide improvements Essential Skills & Experience • Significant professional software engineering experience (typically 8+ years), • Strong SQL Server skills, including complex queries, stored procedures, indexing, and performance tuning, • Experience working with large relational datasets, • Solid backend development experience in Python or C#, • Experience working in AWS environments, • Experience with complex enterprise or legacy systems, • Strong analytical and problem-solving abilities, • Ability to operate autonomously with minimal onboarding in a fast-paced environment, • Excellent communication across technical and non-technical stakeholders Desirable Experience (not required but if you have 1 or more it helps) • Experience designing and building APIs, • Strong mathematical or quantitative background, • Experience modernising legacy systems, • Experience designing data processing pipelines or ETL solutions, • Experience using AI-assisted development tools such as GitHub Copilot, • Experience in financial services, market data, or capital markets environments, • Degree in Computer Science, Software Engineering, Electronics, Electrical Engineering, or equivalent experience, • Exposure to regulated industries or complex data governance frameworks To apply, click the link provided. or email for a faster response.

AHU Commissioning Engineer – Join Our Team at FläktGroup UK South England, UK | 🏢 Field Based We are looking for a skilled AHU Commissioning Engineer to join our team. In this role, you will be responsible for commissioning, servicing, and maintaining Air Handling Units (AHUs) and associated equipment in line with company standards and industry best practices. 🔧 What You’ll Be Doing • Attend client sites as directed to perform technical and engineering tasks within your skillset, ensuring a high-quality customer experience., • Commission plant and equipment as per site contracts agreements., • Prepare on-site risk assessments to ensure compliance with health, safety, and environmental regulations., • Identify and report opportunities to provide additional or alternative services that add value for the client., • Support local sales efforts by submitting leads to the sales team., • Participate in meetings, briefings, and training sessions as part of ongoing professional development., • Please note: This list is not exhaustive and additional duties may be required. 🧠 What You’ll Need • Full UK Driving Licence (max 6 points), • Enhanced DBS (for work in schools/hospitals), • Strong AHU commissioning & fault-finding experience, • F-Gas, City & Guilds 2079, or NVQ Level 2 (desirable), • Electrical qualifications (a plus), • Comfortable working at height/in confined spaces What’s in It for You? FläktGroup UK is committed to supporting your growth and development. Join us and benefit from: 💷 Competitive Salary + door-to-door travel pay + Overtime opportunities 🚗 Company Van + option for private use 🌴 25 Days Holiday (+ Bank Holidays & Holiday Purchase Scheme) 💰 Pension Scheme 🛡️ Life Assurance Scheme 🚴 Cycle to Work Scheme 🏆 Long Service Awards 💙 Employee Assistance Programme & Mental Health Support 📚 Learning & Development Opportunities Application Details 📅 Deadline: 4th May 2026 (Continuous selection—apply early!) 📍 Location: Interviews will be held via MS Teams 📧 Questions? Contact our HR Team at Why choose FläktGroup: For over 100 years, we have proudly developed innovative and energy efficient Indoor Air Quality solutions for commercial buildings and critical ventilation applications. Today FläktGroup is one of the global leaders with +600 MEUR in sales to more than 65 countries and headquartered in Herne, Germany. With the widest product range in the industry, our products are found everywhere from homes, offices and schools, to hospitals, data centres, subways and offshore. 🔗 Learn more at Equal Opportunities: We are an equal opportunities employer, recruiting individuals on their suitability for the role, qualifications and experience. We welcome applications from all communities and backgrounds. Please note we do require applicants to hold the Right to Work in the United Kingdom. A note for recruitment agencies – The HR Team are responsible for recruitment across the company, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates. Any speculative or unsolicited CVs sent to any employee of Flaktgroup will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership.

About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. Why this is an exciting time to join This isn’t just another tech role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. The Role We're hiring a Staff Backend Engineer to join our engineering team in a high-impact technical leadership role. You'll work on our most challenging technical problems, own parts of our platform's architecture, and help shape the technical direction of our backend stack. Our tech stack centres on Go microservices, with Temporal workflows and MongoDB running on Kubernetes in GCP. You'll work with modern patterns including event-driven architectures, gRPC and REST APIs, and comprehensive observability with Grafana Cloud. We're an AI-native engineering team. We use Claude Code daily and we're investing heavily in AI-assisted development as a core part of how we build software — not as an experiment, but as a first-class engineering practice. We want engineers who are excited about this and who have ideas about how to push it further: how to decompose work for AI agents, how to maintain quality at higher velocity, and how to help an entire team get dramatically more productive with these tools. You'll take technical ownership of major domains within our platform — whether that's our Investigations pipeline (web scraping, data provider integrations, LLM-powered analysis) or our Core App systems (user journeys, features, and configuration). You'll be a technical authority, establishing patterns that others follow and driving initiatives that span multiple teams. What You'll Do • Own the technical direction and architecture for parts of our platform, • Design and build complex backend services and systems that scale, • Drive technical decisions that affect multiple teams, • Establish patterns, standards, and best practices that others will follow, • Shape and evolve our AI-assisted development practices, setting the standards for how the team works effectively with AI tooling, • Use AI tooling to multiply your own output and help the wider team do the same, rethinking how engineering work is planned, decomposed, and delegated, • Lead complex technical initiatives from design through implementation, • Identify and address systemic technical challenges across our backend, • Set the standard for high-quality code, whether written by hand or with AI — knowing when to trust, when to intervene, and what good looks like either way, • Mentor engineers across the organization, raising the technical bar, • Balance technical excellence with pragmatic delivery, • Influence technology choices and architectural direction, • Collaborate with engineering leadership on technical strategy, • Build new systems and features while improving our existing architecture What We're Looking For Essential • 10+ years of professional software engineering experience, • Strong backend engineering fundamentals — we use Go, but we're hiring an engineer, not a language specialist. If you're excellent and haven't written Go before, that's fine., • Proven track record of designing and owning large-scale systems, • Strong experience with distributed systems, event-driven architectures, or similar complex systems, • Deep understanding of databases, particularly MongoDB or similar NoSQL systems, • Extensive experience with microservices architecture and inter-service communication, • Expert-level understanding of containerization (Docker) and orchestration (Kubernetes), • Experience working with AI coding assistants (Claude Code, Copilot, Cursor, or similar) as a core part of your development workflow, with a perspective on how to get the most value from them, • Experience establishing technical standards and patterns across teams, • Strong architectural thinking with ability to balance trade-offs, • Track record of mentoring and developing other engineers, • Ability to drive technical initiatives with minimal guidance, • Experience influencing technical direction at an organizational level, • Excellent communication skills with ability to articulate complex technical concepts Highly Desirable • Experience with Temporal or similar workflow orchestration systems at scale, • Deep knowledge of event streaming platforms like Kafka, • Experience with LLMs and AI integration (particularly for Investigations team), • Experience driving AI tooling adoption and practices across an engineering team — establishing shared conventions, measuring impact, and helping engineers level up, • Background in SaaS platforms or B2B products at scale, • Expert-level knowledge of observability tools (Grafana, Prometheus, etc.), • Deep understanding of authorization patterns, security, and multi-tenancy, • Experience with protobuf and gRPC Our Tech Stack • Languages: Go, • Databases: MongoDB, • Messaging & Orchestration: Temporal, Kafka, • APIs: REST, gRPC, protobuf, • Infrastructure: Kubernetes, GCP, • Observability: Grafana stack, • AI/ML: LLMs (OpenAI, Gemini), RAG systems, • Development Tools: Claude Code, AI-assisted development workflows What Success Looks Like In your first 6 months, you will have • Owned and driven a significant technical initiative to completion, • Established new patterns or improved existing ones across teams, • Mentored multiple engineers, visibly raising technical standards, • Contributed to architectural decisions, • Been recognized as a technical authority in your domain, • Made measurable improvements to system reliability, performance, or scalability, • Influenced the technical direction of our backend platform, • Helped evolve our AI-assisted engineering practices, contributing to how the team gets more value from our tooling Here’s our promise to you • We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work., • We succeed together- you will own a meaningful part of the business through our employee shares & equity programme., • Private health insurance to keep you in tip-top condition., • Life Insurance – let's hope nobody ever needs this!, • Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it., • Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work., • Most importantly of all, we will work with you, to help you realise your fullest potential, always.

Job Title: Data Engineering Manager Job Type: Full Time, Permanent Location: London, Hybrid (3 days in the office a week) Role Purpose At Travelex we are developing modern data technology and data products. Data is central to the way we define and sell our foreign currency exchange products. Our relationship with our customers is deeply data-driven. The data engineering manager (DEM) owns the design and delivery of all data flows to and from our data platform, underpinning crucial data products. The DEM is responsible for a significant transformation Travelex is going through, with event-driven and transactional enhancements to our enterprise data architecture, alongside expansion of our data warehousing function to support a wide range of data integrations. Main Responsibilities: Leadership & Strategy • Work with the Director of Data Engineering and IT Leadership to enhance the company's data maturity., • Maintain strong business alignment by engaging with leaders across domains and geographies., • Ensure data engineering initiatives match evolving business priorities., • Promote a product mindset, balancing technical efficiency with clear business value. Team Management • Lead the Data Engineering team, providing supervision, coaching, and professional development., • Work with the Data Delivery Manager to improve team productivity and velocity., • Oversee planning sessions, standups, retros, and team meetings., • Define and deliver technical goals & OKRs in collaboration with the teams. Technical Leadership • Own the architecture of the company's data platform, ensuring scalability, reliability, and security., • Drive modernisation by transitioning from legacy systems to a lean, scalable platform., • Act as a lead expert for technologies such as AWS, DBT, Airflow, and Databricks., • Establish best practices for data modelling, ingestion, storage, streaming, and APIs. Governance & Standards • Ensure all technical decisions are well-justified, documented, and aligned with business needs., • Lead reviews and approvals for Data Engineering, Data Science, and Data Visualization projects via data architecture review board., • Promote best practices in data governance, security, data protection, and risk management. Operational Excellence • Oversee monitoring of live data products and lead response to data incidents., • Drive improvements in data quality, working with data owners and managers., • Collaborate with engineering teams to ensure seamless system integration., • Advocate for reducing technical debt while balancing resource constraints. Innovation & Continuous Improvement • Stay updated with industry trends and recommend relevant technologies., • Lead analysis, assessment, and design activities, influencing key decisions., • Foster collaboration with data analysts and data scientists to develop impactful data products. Requirements – Skills and Experience To qualify for the DEM role, experience and skills from the list below are required. Essential: • Strong leadership: An inspirational leader, engaging team player, and curious listener., • Excellent problem-solving skills with experience in complex data products., • Expertise in data engineering and cloud engineering, including data ingestion, transformation, and storage., • Significant hands-on experience with AWS and its data services., • Expert-level skills in SQL, Python, DBT, Airflow and Redshift., • Confidence in coding, scripting, configuring, versioning, debugging, testing, and deploying., • Ability to guide and mentor others in technical best practices., • A product mindset, focusing on user needs when designing deliverables., • Experience in designing technology solutions with complex end-to-end data flows., • Experience in implementing data governance, including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: • Experience with Databricks, • Understanding of how data platforms interact with marketing and customer engagement platforms., • Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks., • Good understanding of security and data protection best practices., • Familiarity with compliance and regulations, such as GDPR, PCI and FCA., • The flexibility to adjust your delivery approach to business needs, including mixing elements of Kanban, Scrum, Lean and our own custom practices., • The passion to stay up-to-date with the latest advancements in your field, exploring new tools and methodologies., • The curiosity to understand the business, its requirements and culture., • Your own unique style or way of working, which will make our team diverse and original. Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role: Senior Software Engineer - Front End Location: London/Newcastle – Hybrid Office & Home Who Are We? mkodo builds world class apps, middleware and digital products in the global lottery, betting, and gaming space. We have an open, supportive, dynamic culture where talented people are trusted to contribute to the team and company by carrying out their roles in a professional, collaborative, and skilled manner. We value the expertise of our team members and offer opportunities for personal development and career progression within the company. Acquired in February 2020, by Pollard Banknote Limited (PBL), a major supplier to the global lottery industries, brought mkodo strong financial security, access to resources and clients at a global level. About the role: Reporting to a Software Engineering Manager, the Senior Software Engineer is a major contributor and technical influencer within an engineering team delivering high-quality applications and services used by thousands of customers. As mkodo evolves, we are looking for more T-shaped engineers: not a ‘jack of all trades’ but individuals with deep expertise in one or more core engineering disciplines, combined with broad experience and adaptability across the wider software stack. While each Senior Software Engineer brings deep mastery in at least one area, they are comfortable collaborating across disciplines and contributing wherever business needs require. Core areas of depth may include one or more of: • Web / Front-end engineering, • Java/AWS backend and distributed systems, • React Native, • Android (Kotlin), • iOS (Swift) Successful candidates demonstrate deep expertise in at least one of these areas while maintaining practical experience and willingness to work across others. This role suits engineers who are highly autonomous, delivery-focused, and capable of owning technical design and execution for complex features and systems, while contributing to team growth and technical direction. What you’ll do: Engineering delivery & technical ownership • Design, build, and deliver high-quality software across mobile, web, and backend systems depending on business needs., • Take complex product or technical problems and break them down into deliverable, well-structured solutions., • Own the technical design and implementation of projects or features of moderate to high complexity., • Write production-quality, well-tested, maintainable code aligned with engineering standards., • Ensure reliability, performance, security, and scalability across systems and platforms., • Drive investigation and resolution of complex technical issues across the stack., • Contribute to and lead technical projects spanning multiple components or services., • Transform and modernise legacy systems where required. Cross-discipline contribution • Act as a deep expert in your primary discipline while contributing across other platforms or systems., • Collaborate effectively across web, mobile, and backend engineering to deliver cohesive solutions., • Demonstrate adaptability and willingness to work in different parts of the stack as business priorities evolve., • Support shared ownership of system quality and delivery across teams. Technical leadership & influence • Act as a technology leader within and beyond your immediate team., • Provide clear technical direction and decision-making that supports long-term architectural health., • Identify and drive improvements to engineering practices, tooling, and processes., • Identify, prioritise, and reduce technical debt., • Contribute to architecture discussions and help align teams on technical approaches., • Support drama-free, predictable releases through strong engineering discipline. Collaboration & delivery excellence • Provide realistic, data-informed estimates and delivery plans., • Break work into clear milestones and deliver predictably., • Collaborate closely with product, design, QA, and stakeholders., • Balance technical, product, and business trade-offs when designing solutions., • Mentor and support other engineers through pairing, reviews, and knowledge sharing., • Contribute to hiring and team growth. Quality, security & compliance • Implement strong testing, monitoring, and observability practices., • Support security and regulatory compliance (e.g., ISO27001, PCI where applicable)., • Adhere to secure coding and operational best practices., • Ensure systems meet reliability, performance, and quality standards. Key Skills & Attributes: Core expectations • Significant experience as a Senior Software Engineer or equivalent., • Deep expertise in at least one of:, • Modern web/front-end engineering (TypeScript/JavaScript frameworks), • React Native, • Android (Kotlin), • iOS (Swift), • Java/AWS backend engineering and distributed systems, • Demonstrated ability to work across multiple parts of the stack., • Strong understanding of modern software engineering principles and best practices., • Proven track record delivering complex, high-quality production systems., • Strong problem-solving skills and ability to tackle ambiguous or “black box” problems., • Ability to work independently with high-level direction. Cross-platform & systems thinking • Experience integrating client applications with backend services and APIs., • Understanding of distributed systems, APIs, and service architectures., • Experience working with cloud platforms (preferably AWS)., • Experience designing systems for scalability, reliability, and observability., • Familiarity with CI/CD pipelines, automated testing, and modern delivery practices., • Experience working with legacy systems and modernisation efforts. Engineering excellence • Strong testing mindset (unit, integration, and end-to-end)., • Experience with monitoring, logging, and observability tooling., • Performance optimisation and debugging experience., • Secure coding practices and awareness of common security risks., • Strong code review and maintainability focus., • Experience contributing to standards and best practices within teams. Leadership & collaboration • Experience mentoring and supporting other engineers., • Ability to influence technical direction and decision-making., • Strong written and verbal communication skills., • Comfortable working with technical and non-technical stakeholders., • Capable of leading small to medium technical initiatives or projects. Mindset & attributes • T-shaped engineer: deep in one or more areas, broad across many., • Adaptable and willing to work across technologies and platforms., • Product- and customer-focused., • Automation-first mindset., • Active learner who takes ownership of personal development., • Pragmatic decision-maker who balances speed, quality, and maintainability., • Comfortable operating in evolving, fast-moving environments. Nice to have (depending on discipline) • Experience with design systems and shared component libraries., • Experience with mobile release processes (App Store / Play Store)., • Experience with infrastructure-as-code and cloud architecture., • Experience with building cloud native products, harnessing ‘out of the box’ cloud services/modules from AWS, MS Azure etc. ‘Consume it, don’t build it’ where appropriate., • Experience using AI-assisted development tools effectively and responsibly. mkodo is a great place to work, along with a competitive renumeration package we offer excellent benefits comprising: • Hybrid Working, • Generous Holiday Allowance (increasing with service), • Gifted day over Christmas period, • Birthday off!, • Performance Bonus & Profit Share Scheme, • Quarterly team events, • Group income protection, • Life Insurance, • Charity/Volunteer Day, • Tech Loan Scheme, • Cycle to Work Scheme, • Contributory Pension, • Employee Assistance Programme, • Home working expense payment, • Friday beers provided in each office!, • Relevant individual training budget., • Digital Nomad Policy, • Generous refer a friend scheme. We encourage growth and progression because we value our colleagues and know that we best succeed when achieving and developing together.

Electrical Field Service Engineer £35,000 – £37,000 Basic + Overtime (OTE £60K+) + Vehicle + Training + Technical Progression + Door-to-Door Pay + Enhanced Pension + Full Package London Are you an electrically biased engineer looking to join a market-leading company in the renewable power generation sector? This is a fantastic opportunity to expand your technical expertise and develop specialist skills in a rapidly growing, future-proof industry. Benefit from continuous training, strong progression pathways, and an excellent overall package while supporting the UK’s transition to a net-zero economy. This well-established energy provider delivers innovative low-carbon solutions and green power infrastructure to major clients across the UK. With significant investment in staff development and a strong promote-from-within culture, they offer a stable and rewarding environment for engineers looking to advance their careers. Key Responsibilities: • Service, maintenance, and breakdown response, • Work on BESS systems and battery storage technologies, • Electrical fault finding and repairs (three-phase systems, drives, motors, PLCs, etc.), • Customer-facing field service role, • Monday to Friday covering the local region Background Required: • Competent, time-served electrical technician with 3+ years' experience, • Strong skills and in-depth knowledge of PLC systems used in gas/diesel engine applications, • Experienced Electrical Engineer familiar with CHPs, battery storage, BESS, industrial plant, or similar, • Previous experience as a Service Engineer, Maintenance Engineer, or Marine Engineer, • Effective IT skills with proficiency in Microsoft Office packages

Centrii is seeking a Tier 1 Technical Support Specialist to join our growing technical operations team in London, England. This role is ideal for someone early in their IT career who enjoys troubleshooting, working with customers, and serving as the first line of response for technical support issues. The Tier 1 Support Specialist will monitor automated alerting platforms and service tickets, perform initial troubleshooting, and escalate issues to higher-level engineers when necessary. This position plays a critical role in ensuring timely response and effective coordination between customers and Centrii’s technical teams. Key Responsibilities • Monitor inbound alerts and notifications from automated systems and monitoring platforms (including Zendesk and other ticketing tools), • Receive and triage incoming customer support requests, • Perform initial troubleshooting and diagnostics on reported issues, • Document all troubleshooting steps clearly within the ticketing system, • Escalate complex or unresolved issues to Tier 2 or Tier 3 engineers when appropriate, • Maintain clear and professional communication with customers throughout the ticket lifecycle, • Track and update ticket status to ensure proper resolution and follow-through, • Work closely with internal engineering and operations teams to ensure timely issue resolution Required Qualifications • 1–3 years of verifiable experience in a technical support, helpdesk, networking, or MSP environment, • Experience triaging inbound support tickets and working within a structured ticketing system, • Hands-on experience using Zendesk or a similar service desk platform, • Basic understanding of networking concepts, • Strong troubleshooting mindset and ability to gather key diagnostic information, • Excellent written and verbal communication skills, • Ability to work collaboratively in a fast-paced technical environment Preferred Experience • Familiarity with networking platforms such as:, • Cisco, • Fortinet, • Cradlepoint, • Experience working with monitoring platforms or automated alerting systems, • Entry-level industry or vendor certifications are strongly preferred, such as:, • CompTIA Network+, • Cisco CCNA, • Fortinet NSE Why Join Centrii You’ll be helping deliver the infrastructure behind modern energy systems, supporting secure and reliable operations across renewable energy environments. Our team is building the next generation of operational technology visibility and cybersecurity for the global energy market, and our Project Managers are critical to ensuring successful execution at scale. If you're interested in managing projects that directly impact critical infrastructure and the future of energy, we’d like to hear from you.

Multi Skilled Engineer Tate Modern Shift Pattern: 12 hour days, 12 hours night Shift allowance on top of salary Are you an experienced Electrical Technician looking to take the next step in a high-performing engineering environment? Join Dalkia and play a vital role in maintaining a world-class campus, delivering excellence in building services and engineering operations. The Role As a Shift Electrical Technician, you’ll be responsible for delivering both planned and reactive maintenance across a range of electrical systems and equipment. You’ll be a key contributor to ensuring reliability, safety, and operational excellence across the site. This is a hands-on, fast-paced role where your technical expertise and proactive mindset will make a real impact. Key Responsibilities · Carry out Planned Preventative Maintenance (PPM) to agreed schedules · Respond quickly and effectively to reactive maintenance and emergency call-outs · Diagnose and repair electrical faults across building systems · Maintain and repair lighting, distribution systems, and HVAC electrical controls · Ensure compliance with Health & Safety regulations and engineering standards · Keep accurate maintenance records using a CAFM system (PDA device) · Coordinate with subcontractors and support external service providers · Apply and remove LV electrical isolations safely · Contribute to continuous improvement and contract growth What We’re Looking For · Proven experience in electrical maintenance within a commercial or industrial environment · Strong fault-finding and problem-solving skills · Knowledge of building services systems (HVAC, lighting, distribution) · Commitment to health, safety, and quality standards · Ability to work independently and as part of a team · Flexible approach to shift work and call-outs What You’ll Bring · A proactive, detail-oriented approach · A strong focus on reliability and asset performance · Excellent communication skills when working with clients and colleagues · A “centre of excellence” mindset in everything you do What’s in it for you? · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! · Overtime availability · Matched pension · Life Assurance & Private Medical Insurance (after 12 months) · Flexible benefits including retail discounts, electric car scheme, wellbeing support · Recognition & referral bonus programmes · Volunteering day & Employee Assistance Programme At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

Head of Engineering, Platform & AI About Zeus Zeus is a leading logistics technology company focused on digitising, automating, and optimising supply chains through AI-powered solutions. Our integrated platforms Zeus Command, Zeus Command AI, and Zeus Connect streamline freight operations, enhance efficiency, reduce costs, and provide real-time visibility. Founded to modernise the transport and logistics sector, Zeus has grown into one of Europe’s fastest-growing logistics tech companies, working with major enterprises across multiple countries. Backed by advanced AI and sustainable transport solutions, Zeus is shaping the future of logistics. As we continue to scale, we’re looking for passionate individuals to join our team and help drive innovation in supply chain technology. If you're excited about AI, automation, and revolutionising logistics, Zeus offers an opportunity to work in a fast-paced, dynamic environment with leading industry expertise and state-of-the-art technology. The Opportunity Zeus Labs is building the execution intelligence layer for enterprise logistics — AI that turns ERP systems and tables into self-optimising operations. You will own development and maintenance of the platform that compresses hours of manual coordination into an automated AI-driven consolidation, touching millions of shipments annually for large manufacturers and distributors moving goods across continents. This is a rare role: production-grade AI systems (LLMs + combinatorial optimisation models) meeting enterprise integration reality (SAP ECC/S4, legacy TMS/WMS, webhook chaos). You will join a small, high-impact engineering team with plans to grow and evolve into specialised teams as we scale. What Will You Do Engineering Leadership & Delivery • Own end-to-end engineering delivery across Zeus Command AI (core platform) and AI layers and agents, • Drive planning, scoping, sequencing, sprint execution, and quality gates so work reliably ships, • Set standards for code review, testing, definition-of-done, incident hygiene, and operational excellence, • Contribute production code hands-on (20-30% of your time): ship features, close bugs, review/merge PRs, own complex cross-service work, • Coach engineers through pairing, PR feedback, debugging support, and raising team capability Enterprise Integration & Architecture • Lead integration strategy and execution with enterprise and legacy systems: ERP (SAP ECC/S/4HANA patterns), TMS, WMS, carrier/telematics platforms, customer master systems, • Own integration architecture across: Inbound/outbound APIs (REST/JSON), event-driven messaging (queues/topics), batch feeds, file-based interfaces (S3-based exchanges), structured email fallbacks, • Demonstrate practical experience with API management and integration middleware: API gateways, iPaaS/ESB patterns, message brokers, transformations, retries/backoff, idempotency, contract versioning, • Lead master data management for enterprise rollouts: SKU volumetrics, locations, customer/site data, carrier contracts, slot calendars. Data quality validation, reconciliation, governance (source of truth rules, drift detection). Own system architecture across services, data stores, and workflows, • Produce and maintain architecture artefacts as first-class outputs: System diagrams, sequence diagrams, data flow diagrams, ADRs/RFCs AI Systems & Production Operations • Own implementation quality for our AI agent flows: Tool execution safety, confirmation prompts for critical actions, bounded autonomy, deterministic fallbacks. Context/session handling (TTL memory), prompt/tool contracts, tool registry hygiene, • Build production practices around AI: Evals, monitoring, cost controls (token budgets, caching), model routing, prompt versioning, safe rollout, • Own production health: Logging, metrics, tracing, dashboards, alerting, post-mortems, • Improve resilience: Rate limiting, circuit breakers, idempotency, retries/backoff, event replay strategies, feature flags, safe deployments, • Work deeply with DevOps on AWS infrastructure, performance, and reliability: Containerised deployments, networking/security boundaries, secrets, scaling, environment management, • Own cost/performance trade-offs: Cloud cost monitoring, AI cost optimisation, workload tuning, capacity planning Security, Compliance & Customer-Facing Work • Build security into architecture and delivery: Tenant isolation, secure webhook patterns (auth/signatures/allowlisting), auditability, PII minimisation, • Lead remediation of dependency vulnerabilities and code scanning findings with measurable burn-down, • Join customer calls to: Explain architecture and integration in plain terms, Lead technical discovery and enterprise integration planning (incl. IT/security stakeholders), Handle escalations with structured RCA and clear action plans, • Produce enterprise-ready customer artefacts: Security overview, integration guides, interface specs, deployment runbooks Tech Stack & Environment Zeus is built on a consistent TypeScript-first stack: • Node.js + TypeScript for backend services, • Angular (primary) and React for web UI, • React Native for cross-platform mobile., • Our AI/optimisation modules are a deliberate “best tool for the job” exception, implemented in Python, • We run on AWS, using ECS with Fargate (multi-AZ) for containerised services, • AWS CodePipeline for CI/CD across multiple environments Must-Have Experience • 10+ years in backend/platform engineering, including at least 3 years in technical leadership (leading projects, owning architecture, or managing engineers), • Deep hands-on experience integrating with enterprise/legacy systems: ERP (SAP ECC/S4), TMS, WMS, carrier/telematics platforms, master data domains, • Strong integration background with API management and middleware: API gateways, iPaaS/ESB patterns, message brokers, transformation layers, contract versioning, • Master data management mindset: data modelling, reference data governance, reconciliation, quality enforcement, • Excellent technical documentation skills: diagrams and specs that engineering and customers can rely on, • Production operations experience: logs, metrics, incidents, post-mortems, cloud cost ownership, AI cost optimisation Nice-to-Have • SAP-style enterprise integration (IDocs, BAPIs, Integration Suite patterns), • Production LLM/agentic systems with guardrails and reliability practices What we offer • Private health insurance, • Pension plan, • Central working location, • Hybrid working, • Casual dress code, • Stocked kitchen and as much coffee & tea as you can drink, • Your own Mac or PC laptop and software subscriptions, • Discounted Gym memberships, a variety of virtual classes and seminars free of cost, discount coupons for all the major brands via Charlie HR perks, • Car rental scheme, • L&D via Udemy sponsored by Zeus, • Employee Assistance Program - Provides free of cost psychological, legal and medical counselling

Company Description Colate is a London-based startup operating across the EU, USA, and India, empowering organizations to embrace digital transformation through AI-driven technologies. We specialize in agentic AI, enabling autonomous IT operations with predictive, self-optimizing systems that reduce downtime, accelerate innovation, and scale hybrid environments effortlessly. Serving startups, SMBs, and enterprises in industries like connectivity, media, healthcare, and fintech, we provide sustainable, secure, and proactive solutions. Our flagship products, including CoCreate, CoCreate IQ, and Orios, revolutionize infrastructure development, AIOps, DevOps, and operational management. About The Role Colate is looking for a Senior Software Engineer with Java, GCP, & ECP experience. We’re seeking a talented Senior Java Engineer to join our team; you’ll be responsible for designing and developing high throughput applications using java with high quality production ready code to deliver functionality to our customers. You’ll be accountable for ensuring all decisions are made within a sound risk framework and within Group standards and appetite while managing the full software development process within an agile environment. Responsibilities What you’ll do • Design and develop applications in Java with automated tests to ensure it meets business functionality., • Implement monitoring for applications and analyse health & performance to improve., • Be part of cross-functional product engineering team and adhere engineering standards throughout the software development life cycle., • Pair with other engineers to review the code considering the quality standards agreed to follow in the team., • Making sure code is kept up to date and version controlled within a repository., • Collaborate with architects and other senior engineers to produce application/design documentation., • Problem solving/debugging application production issues and minimise customer impact., • Mentor/coach the engineers to deliver high quality applications that are designed for security, testing, maintainability and observability. Devops knowledge is a huge advantage. Requirements What you’ll need • Hands on experience in building enterprise REST API (with open API standards) in Java (min Java 11) and experience with Java frameworks like Hibernate, spring boot, spring core and spring security., • Hands-on experience in building Java microservices., • Hands-on experience working with Kafka., • Hands-on experience with GCP, • Experience with TDD practices like automated unit and integration tests and Dev Ops practices like CI/CD, • Experience in designing and building high volume distributed event driven systems at scale, fault tolerant, resilience and highly observable, • Experience working with messaging systems such as GCP Pub/Sub., • Good knowledge using modern technologies e.g. Docker, Kubernetes, Github actions, Istio Service mesh, Helm, api-gateway, SRE, DORA concepts and metrics and Scalable / NoSQL Databases etc., • Experience with Public Cloud Solution, ideally GCP Apply Here -- Benefits Please visit Skills Required JAVA, GCP, ECP, KAFKA, Microservices Nice to have Docker, Kubernetes, Github actions, Istio Service mesh, Helm, api-gateway, SRE

USE the link to apply: ___ Position: Lead for Quality and Compliance (Academic Partnerships) Academic Group//Centre: Off Campus Division – London-based Reference: Grade Status: Permanent Responsible to: Head of the Centre for Academic Partnerships Grade: 8 (plus £5,000) annual London weighting allowance Hours: Full-Time Reference: 0024-26 Main Function of the Post · Lead the operationalisation of key functions and developments, including implementing OFCD strategies into partnership management and development. · Oversee dedicated partnership portfolios, including link tutors, external examiners, and local tutors. · Liaise with stakeholders and University services, supporting day-to-day people and resource management (recruitment, performance, academic quality, and compliance). · Manage partnerships operationally, including commercial negotiations and due diligence. · Chair key meetings such as Examination Boards, Partnership Development Meetings, and Academic Misconduct Panels. Principal Duties and Responsibilities Academic & Operational Management · Manage timetabling, module allocation, academic staff, and teaching delivery. · Oversee day-to-day partnership operations, ensuring academic quality and compliance. · Recruit and manage External Examiners, Link Tutors, and Local Tutors. · Undertake teaching and assessment duties as required. Strategy & Development · Develop and implement growth strategies for partners. · Support strategic direction through Annual Review of Partnership Operations (ARPO). · Lead delivery and performance of strategic partnership initiatives. · Contribute to the development of OFCD and Centre practices through research and development activities. Quality & Compliance · Implement and embed quality and compliance initiatives across the Division. · Ensure partners meet corporate and statutory documentation requirements. · Monitor and evaluate partnership performance, identifying risks and best practices. · Maintain data integrity and confidentiality in line with data protection requirements. Governance & Meetings · Chair Examination Boards, Partnership Development Meetings, and Task & Finish Groups. · Coordinate KPI activities such as the National Student Survey and other partner surveys. · Contribute to University committees and decision-making processes. Risk & Performance Management · Conduct strategic analysis and risk management to improve recruitment, retention, and student outcomes. · Ensure effective timeline management for ARPO and commercial negotiations. People & Culture · Support staff recruitment, performance management, and planning. · Promote a collaborative, inclusive, and collegiate culture across partnerships and OFCD. · Provide advice and support to the Head of Division and wider University colleagues. Compliance & Professional Responsibilities · Ensure adherence to health and safety, equality, and dignity at work policies. · Maintain awareness of environmental sustainability and support related University strategies. · Engage in continuous professional development aligned with University objectives. Additional Information This job description reflects current role requirements and may be reviewed periodically to ensure alignment with organisational needs. Updates will be made in consultation with the role-holder. The University is committed to: · Academic freedom and freedom of speech within the law · Open, respectful debate and exchange of ideas · Supporting staff and students in advancing knowledge responsibly. Person Specification – Lead for Quality and Compliance (Academic Partnerships) Section Criteria - Requirement Priority - Method of Assessment Qualifications 1a Relevant Master’s degree - Priority 1 - Application / Interview / Documentation 1b Higher degree or membership of a relevant professional body - Priority 1 - Application / Interview / Documentation 1c Teaching qualification and/or HEA Fellowship (or willingness to obtain) - Priority 2 - Application / Interview / Documentation 1d PhD or equivalent professional achievement (or willingness to obtain) - Priority 2 - Application / Interview / Documentation Skills / Knowledge 2a Ability to lead and manage partnerships and teams effectively - Priority 1 - Application / Interview 2b Strategic thinking and problem-solving ability - Priority 1 - Application / Interview 2c Ability to analyse complex issues and interpret regulations - Priority 1 - Application / Interview 2d Ability to lead, motivate, and manage staff - Priority 1 - Application / Interview 2e Knowledge of academic structures, processes, and quality assurance - Priority 1 - Application / Interview 2f Excellent communication and influencing skills - Priority 1 - Application / Interview 2g Ability to lead partnership development aligned with teaching innovation - Priority 1 - Application / Interview 2h Proficiency in IT systems for teaching and management processes - Priority 1 - Application / Interview 2i Understanding of current challenges in the UK Higher Education sector - Priority 1 - Application / Interview 2j Strong customer service focus (national and international) - Priority 1 - Application / Interview Experience 3a Experience in national and/or international partnership delivery - Priority 1 - Application / Interview 3b Experience in quality assurance oversight and chairing assessment boards - Priority 1 - Application / Interview 3c Experience in developing and delivering partnership arrangements - Priority 1 - Application / Interview 3d Minimum 3 years’ experience in a UK university working with academic partnerships - Priority 1 - Application / Interview Personal Qualities 4a Awareness of customer service environment - Priority 1 - Interview 4b Ability to work independently and lead projects - Priority 1 - Interview 4c Cultural awareness and sensitivity with stakeholders - Priority 1 - Interview 4d Ability to critically reflect on own performance - Priority 1 - Interview 4e Strong networking ability (local, national, international) - Priority 1 - Interview 4f Collaborative and cooperative working approach - Priority 1 - Interview Other Requirements 5a Flexibility to work outside standard hours and travel (including monthly travel to Bolton) - Priority 1 - Interview 5b Commitment to equality, diversity, and inclusion - Priority 1 - Interview 5c Ability to travel nationally and internationally - Priority 1 - Interview 5d Awareness of Health & Safety, Data Protection, FOI, UKVI, Prevent, and Bribery Act - Priority 1 - Interview 5e Access to suitable IT equipment and broadband for remote working - Priority 1 - Interview Note: 1. Priority 1 indicates essential criterion – an applicant would be unsuccessful if unable to satisfy all Priority 1 criterion., 2. Priority 2 indicates desirable criterion - applicants failing to satisfy a number of these are unlikely to be successful., 3. It is the responsibility of the employee to ensure any professional registration/accreditation/membership remains current, 4. Please note it is normally expected that a new appointee will commence at the bottom of grade. USE THE LINK TO APPLY: ___

Associate Design Manager (Data Centres) - London This client is an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through their market leading technical expertise, They enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. They cover the entire life cycle of any building project, with our broad capability offering saving clients time, money, and effort. Their approach is centred around listening to clients and interacting energetically with fellow project stakeholders. They add value with people, client service ethos, global delivery strategy, technical ability, and attitude. Now seeking a fully experienced Associate Design Manager to be based in their London office with the ability to inspire others and will be responsible for running major projects. Role Responsibilities • Responsible for running of Major projects., • Takes Team Management role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (majority of building types), • Carries out cost and profit diagnosis on projects including feasibility studies and preparation of fee bids, • Reviews status advised by project personnel and external parties and modifies schedules or plans as required., • Prepares project reports for Management, Client or others., • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes, • Surveys tests and reports on existing electrical/mechanical installations, • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements, • Represents Company at technical meetings with customers, professional teams and contractors teams, • Ensure engineering calculations and drawings meet required robust industry and legal standards, • Day to day decision making on project progress and direct liaison with, and provides advice to client, • Ensures risk and performance monitoring analysis takes place through effective systems of internal control and delegation, • Leads on the coordination of engineering services Takes a holistic view in the selection and application of engineering concepts and solutions, • Support the delivery of projects in accordance with the expectations of the RED Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective Role Requirements • BSc/BEng in appropriate engineering discipline or have sufficient equivalent experience, • MCIBSE/MIEE or HND/HNC + appropriate experience or equivalent, • Chartered Eng status, • Significant experience of specification design for a range of building types, • Sound knowledge & working application of key health and safety issues and legislation, • Appreciation & working knowledge of contract & business law, • Knowledge of MS office applications word, excel etc, • Ability to use IT based calculation and spreadsheet software, • Good understanding of BS standards/ UK regulations/codes, • Experience and understanding of invoicing and credit control, • Ability to prioritise own workload, • Ability to work to deadlines, • Leadership & mentoring skills, • Presentation skills, • Chairing/facilitation of meeting skills, • Background in consulting or construction preferred., • Good understanding of international working and business operations of a global consultancy., • Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the Group Benefits Offers a variety of benefits, including but not limited to: • 23 days annual leave rising to 28 days annual leave over 5 years’ service, • Holiday purchase and buy back scheme, • Hybrid Working, • Contributory company pension scheme, • Healthcare Scheme (Company funded cover is dependant on level), • Non-contractual bonus awards, • Training sponsorship, • Charity volunteering leave, • Wellness days/ initiatives., • Salary commensurate with experience., • Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders., • We offer a comprehensive benefits package and are an equal opportunities employer. *This role will ideally suit those with the right to live & work in the UK without restrictions

Service Manager - Solar PV & Inverter Systems A historic brand in the renewable energy sector, specializing in the production and sale of inverters for photovoltaic systems and storage systems, is currently engaged in an ambitious growth and development journey, supported by significant investments in technology, organization, and management. Its goal is to strengthen its position in the solar inverter market and build a solid, future-oriented structure. With a comprehensive and competitive product portfolio, it enters the UK market with clear and ambitious goals. We are seeking an experienced Service Manager to lead and develop our client’s after-sales service operations for solar inverter systems in the UK market. The role is responsible for ensuring high service quality, customer satisfaction, and technical excellence across residential, commercial, and utility-scale PV installations. As Service Manager, you’ll act as the central interface between customers, service partners and internal teams. You’ll take ownership of service performance, technical escalation and continuous improvement, ensuring systems operate reliably and issues are resolved efficiently. Service Manager Key Responsibilities • Lead and manage after sales service activities for solar inverter systems across the UK, • Ensure timely troubleshooting, repair, replacement and commissioning support, • Monitor and drive service KPIs (response time, resolution time, customer satisfaction, warranty performance), • Lead, coach and support internal engineers and external service partners, • Coordinate service delivery across multiple stakeholders, ensuring consistent standards, • Act as escalation point for complex technical issues and customer complaints, • Provide technical support and guidance to customers, installers and partners, • Oversee resolution of field issues, ensuring minimal downtime and high service quality, • Maintain strong relationships with key customers and stakeholders, • Manage warranty claims, RMA processes and spare parts coordination, • Ensure compliance with UK regulations and internal service standards, • Utilise CRM and service management tools to track performance and reporting, • Feed field issues back to Product Management and R&D teams, • Support service strategy development and process improvements, • Drive initiatives to improve product reliability and service efficiency Service Manager Key Requirements • 5+ years’ experience in service, technical support or after-sales roles within solar PV, inverters, power electronics or renewables, • Strong technical knowledge of solar inverter systems and PV plant operations, • Experience managing engineers or service partners, • Good understanding of the UK solar market and regulatory environment, • Strong stakeholder management and customer-facing capability, • Degree or technical qualification in Electrical Engineering, Renewable Energy or similar, • Experience with CRM and service management systems, • Willingness to travel across the UK Why Apply? This is a leadership role within a growing OEM, you'll be a key part of their journey in entering the UK market and will be given the opportunity to shape UK service operations and directly influence customer experience and product performance in the Solar and BESS market. • Competitive salary and benefits package, • Career development and training opportunities, • Collaborative, international working environment If this peaks your interest, reach out today to have a confidential discussion and find out more about this opportunity! Submit your CV or contact Holly Higginson () to see if this could be the next step in your career.

London office (Hybrid working - minimum 3 days per week in the office but could be more depending on business needs) Salary: £32,000 p.a. plus benefits Are you an experienced IT Support Engineer, looking for a new and challenging opportunity? We are a well-established organisation who helps UK companies develop their business’ in China, and there is room on our team for someone who can bring value to our IT Support team. The IT Support Engineer role will be expected to act as the first point of contact for IT issues, providing support across hardware, software, and cloud-based services in Microsoft Azure and Microsoft 365. The role includes managing and deploying end-user devices and network infrastructure, administering identity and access services using Microsoft Entra ID and Exchange Online, and supporting business applications such as Microsoft Dynamics 365. The successful candidate will handle incident resolution, user onboarding and offboarding, system documentation, and AV/collaboration tools including Microsoft Teams. In addition, the role involves supporting cybersecurity practices by ensuring systems and users remain compliant with company policies. Key Responsibilities • Act as the first point of contact for all IT issues (hardware, software), including support for cloud-based services hosted in Microsoft Azure, • Configure, deploy, manage, and support PCs, laptops, printers, servers, and network infrastructure, • Administer identity, access, and productivity services using Microsoft Entra ID, Exchange Online, and the Microsoft 365 Admin Centre, • Support and manage data within Microsoft Dynamics 365, ensuring data integrity, system performance, and appropriate user access, • Assist with employee onboarding and offboarding, including account provisioning/deactivation, access control, and user training on IT systems and cloud tools, • Set up and maintain meeting rooms and AV systems, ensuring seamless integration with collaboration tools such as Microsoft Teams and Zoom, • Resolve incidents and service requests through accurate diagnosis and timely resolution, • Perform root cause analysis and proactively identify opportunities to improve IT services, • Assist in monitoring and responding to security incidents, including phishing reports and suspicious account activity, • Support the implementation and enforcement of security controls such as MFA, Conditional Access, and endpoint protection, • Ensure endpoint devices are secure, patched, and compliant with company policies, • Promote security best practices and support internal user awareness initiatives, • Maintain accurate and up-to-date documentation for all IT systems and processes, • Support ongoing IT projects and contribute to continuous improvement initiatives Benefits • Excellent company pension contribution, • 30 days annual leave, • Life insurance (4x salary), • EAP Essential Skills • A bachelor degree in Computer Science or equivalent experience., • Minimum 2 years of 1st line support of desktop/laptop and Microsoft Azure admin centre, including Active Directory (Entra ID) and Exchange., • Good experience with network infrastructure including DNS/DHCP/switches/firewalls/LAN/wireless cabling in an enterprise environment., • Good understanding and hands-on experience with corporate cybersecurity practices, including phishing awareness, endpoint security, multi-factor authentication (MFA), and secure user access management., • Excellent customer service skills, both written and verbally., • Pro-active and able to work under pressure., • Excellent troubleshooting skills. About Company The China-Britain Business Council (CBBC) helps UK companies grow and develop their business in China, via a network of offices across China and the UK. Our mission is to help UK companies of all sizes and sectors, whether new entrants or established operations, access the full potential of one of the fastest growing markets in the world. We deliver a range of practical services, including advice and consultancy, market research, event management, trade missions and exhibitions, and incorporation. Through more than 60 years of engagement, we have built up exceptional connections with government and business across China. How To Apply CBBC embraces diversity. We warmly welcome applications from all qualified applicants. Only candidates who have the legal right to work in the UK will be considered for this role. We are unable to offer sponsorship at this time. Interested candidates are invited to send a detailed C.V. together with a cover letter explaining how your interest and compatibility for the role meets our requirements. The email subject should be “IT Engineer Application” and you should email your application to: . We encourage early applications. We regret that only short-listed candidates will be notified and that applicants who fail to provide a covering letter will not be considered. If you have not had a response within 14 days of the closing date below, then your application has not been taken forward to interview stage. Telephone enquiries and personal visits will NOT be accepted The closing date for applications is Sunday, 10th May 2026.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role The Application Support Engineer will provide operational and technical support for business-critical applications built on C# and .NET technologies. The role focuses on maintaining application stability, resolving production issues, supporting releases, and collaborating with development teams to ensure reliable, secure, and performant systems in live environment Your responsibilities: · Provide day-to-day support for C#/.NET-based applications across production and non-production environments. · Investigate and resolve application incidents, including code-related and configuration issues. · Analyse application logs, exceptions, and stack traces to identify root causes. · Perform minor code fixes, configuration updates, and application patches under controlled processes. · Work closely with development teams to support bug fixes, enhancements, and releases. · Monitor application health, performance, and availability using monitoring and alerting tools. · Execute database queries and data corrections to support application functionality. · Support deployments, version upgrades, and environment changes for .NET applications. · Maintain support documentation, known-error records, and operational runbooks. · Participate in on-call or shift-based support and contribute to service improvement initiatives. Your Profile Essential skills/knowledge/experience: · Experience supporting C# / .NET applications in production environments. · Good understanding of application architecture, including APIs, services, and background jobs. · Hands-on experience analysing logs, exceptions, and error traces in .NET applications. · Proficiency in SQL for data investigation, validation, and corrective actions. · Experience with incident, problem, and change management processes (ITIL aligned). · Ability to troubleshoot issues across application, database, and infrastructure layers. · Familiarity with deployment and release support for .NET-based systems. · Experience working with monitoring and alerting tools for application support. · Strong analytical, troubleshooting, and communication skills. · Experience working in Agile or DevOps-oriented environments. Desirable skills/knowledge/experience: (As applicable) · Exposure to ASP.NET / .NET Core / Web APIs. · Experience with Azure-hosted .NET applications or cloud platforms. · Knowledge of CI/CD pipelines supporting C# applications. · Familiarity with scripting or automation for support activities. · Understanding of application security, authentication, and authorization concepts. · Experience supporting customer-facing or high-availability applications. Rewards & Benefits TCS is consistently voted a Top Employer in the TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process 2. Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., 3. Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., 4. HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.