It customer service jobs in Reino Unido - Page 6

Job Description Customer Service Agent (FULL TIME) Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Reporting to: Customer Service Team Leader Based: This is a hybrid role with 3 days a week in the office at our HQ in Clapham Junction and the rest working from home. Working hours: Variable Working Hours, 40 hours per Week within Monday - Sunday 8am-8pm as required. Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. We are now on the lookout for a Customer Service Agent to join our amazing Operations Team. So, what's stopping you? Apply today and know that We're With You every step of the way. What You Need To Know About Us... The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym with over 230 gyms and counting! To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It's our mission to break down barriers to fitness for all. We're #1 in our industry when it comes to our values, our culture and our people - check out Glassdoor if you don't believe us. We offer a fantastic place to work in a great working culture. We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams. We may be one of the leading budget gym chains in the UK but there's nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and silver in wellbeing last year. We're recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do. That's what you're looking for right? We're With You! So let us tell you more. What You Need To Know About The Role... • Resolving member queries utilising live chat, tickets and social media, data protection as well as formalised complaint routes., • Deliver excellent customer experience in line with the operational member service plan., • Deliver customer service that puts the member at the forefront, but always keeps the business interests in mind, • Deliver performance to KPI target levels, whilst delivering a good quality written communication as required as part of the Quality Assurance process., • Managing the Quality Assurance process and ensuring the executives responses are of the highest quality., • Enthusiastically engage with members and prospective members online, • Escalate issues to management proactively, • Engage in support the Team Leaders with ways to improve systems, processes & efficiencies., • Experience in working in a contact centre working across multiple channels including digital & phone is of benefit., • Experience in performing to KPIs at a high level is of benefit., • A proactive, can-do attitude and you're up for the challenge, • Strong communication skills, in particular written communication that ensures clear communication, reflective of the organisations Tone of Voice., • You should be able to work well in a tight-knit team.You're customer service centric, • You're customer service centric so you know what good looks like & you are passionate about service delivery.You're great with people, • You have good communication skills - you like writing and talking!You're very organised, • You can plan your workload effectively and manage multiple activities simultaneously., • You meet deadlines and targets, and learn from mistakes.You get stuff done, • You have a proactive can-do attitude with a track record in making things happen.You thrive in fast paced environments, • You're not fazed adapting to change. xrnqpay, • You're confident about asking for help when you need it.If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that challenges your limits and works for you as much as for us. When we say We're With You we really do mean it!

Are you prepared to make a real difference? Are you ready to help guide one of London’s most vibrant and forward thinking boroughs as it serves its community? Islington is a vibrant, diverse inner London borough, home to over 225,000 residents. We are committed to working together for a more equal future - one where everyone has a chance to thrive. Our ambition for our communities is matched by our drive for innovation and excellence. We are seeking a strategic, ambitious and personable leader to join our leadership team as Corporate Director of Resources. This is a pivotal role, responsible for ensuring the financial resilience, operational excellence, and transformation of our organisation. You will play a critical part in delivering the council’s vision and Corporate Plan, supporting our values on collaboration, ambitious, resourceful and empowering - across teams, with our Members, with our residents, and with our partners. There has never been a more exciting time to join Islington. As Corporate Director of Resources, you will: • Provide strategic leadership for the Resources Directorate, overseeing Finance, Human Resources, Resident Services, Revenues and Benefits, Information Governance, and Digital Services., • Act as lead advisor for Finance, HR, Health, Safety and Wellbeing, Digital, Customer Services, Resident Experience, Pensions, Insurance, Audit, Fraud and Risk, and serve as the Council’s Section 151 Officer., • Drive the development and delivery of key strategies, including the Digital Strategy, Workforce Strategy, and Medium-Term Financial Planning, ensuring long-term stability and sustainability., • Champion innovation and transformation, challenging the status quo and leading service redesign to meet the evolving needs of our residents and the future resource base of the council., • Ensure robust risk and assurance frameworks, with strong internal controls and compliance across all areas., • Foster a culture of continuous improvement and best value, using technology to transform services, deliver savings, and enhance outcomes for residents. We are looking for a strategic and ambitious leader with a proven track record of leading and creating strong financial resilience, coupled with a proven track record of delivering transformational change. We want you to live and breathe our purpose and our values. Leading and creating collaborative, ambitious, resourceful and empowered relationships with colleagues, Members, partners and stakeholders is a must. You need to be able to demonstrate your ability to work with and secure the confidence of Members. We want you to drive innovation and solutions within our organisations coupled with strong governance and a dedication to public service. And finally, we work together for a more equal future and therefore, you need to visibly champion this purpose and our commitment to equality, diversity, and inclusion, ensuring those colleagues in our council and our communities in Islington have the opportunity to thrive For any questions or for a confidential discussion, please contact Jaya Patel, HR Customer Transactions Manager on 07889055743 or email . Note to Recruitment Agencies: We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a P2P (Procure to pay) Administrator to join our finance team for a 12 month fixed term contract. About the Role • Contributing towards the timely execution and control of the P2P function for all Guardian News and Media suppliers and contributors in line with company policies and procedures, • Ensure all processing complies with PAYE, VAT and other relevant legislation, • Maintain high standards of customer service within the P2P team when dealing with all internal and external customers, • Support the P2P Manager in ensuring all month end, quarter end and year end procedures are completed in line with the agreed timetables, including Fusion close, balance sheet reconciliations and KPI metrics, • Previous experience in a high volume administrative role, • Awareness of Procure to Pay best practice procedures & behaviours, • Good Accounting knowledge, • Experience of Oracle Fusion Financials, • Good working knowledge of Excel We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. We actively encourage applications from candidates who are Black, Asian or minority-ethnic (BAME), or from other groups traditionally underrepresented in the UK media. How to Apply To apply, please upload your latest CV and a cover letter. Please highlight in your cover letter where you have worked in a high volume, high detail role. The closing date for applications is Monday 2nd February 2026. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Karen Walter on to discuss further so we can work with you to support you through your application. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and Pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

Sports Centre Assistant HOURS: 18 hours per week, across 3 days, from 4pm to 10pm, all year round SALARY: Scale 1, spine point 2 - £15,327 p.a. actual salary RESPONSIBLE TO: Community Fitness Manager & Community Manager The Governing Body and Headteacher seek to appoint reliable, committed and enthusiastic Sports Centre Assistants to join our team as soon as possible. We are looking for someone who is a genuine team player, with a positive attitude and an interest in sport, wellbeing and community engagement. The successful candidate will support the smooth operation of our busy Sports Centre, working evenings and school holidays on a rota. The Sports Centre Assistant will provide a welcoming front-of-house service, help set up and supervise activities, maintain high standards of cleanliness and equipment care, and ensure that all users enjoy a safe, inclusive and well-managed environment. The role requires good communication skills, basic IT confidence, and the ability to follow Health & Safety and safeguarding procedures at all times. Experience in a customer-facing setting is essential, while experience in leisure, education or community sport is desirable but not required. Training, including first aid, will be provided. CFGS is committed to safeguarding and promoting the welfare of children and young people, and expects all staff to share this commitment. All successful applicants will be requested to undertake an Enhanced Disclosure and Barring Service Check. Application Process Application details are available on our website: cfgs.co.uk Please complete our online application form, including a supporting statement of no more than 2 sides A4 in size 11 font addressing the job description and person specification. Closing date: 9.00am on Friday 6th February 2026 Interview date: TBC

Interim Director of Digital and Business Transformation Duration: Six-months, full-time (35 hours per week) Location: London HQ – hybrid (2 days in office) Salary: £43 - £46 per hour (£80,000–£85,000 equivalent per annum) Shape the future of a leading membership organisation by driving enterprise-wide digital and business transformation. Are you a senior transformation leader who loves turning strategy into action and embraces complex, organisation-wide change? This opportunity could be for you. Our highly respected client is entering an exciting new phase following a recent restructure and the launch of its new strategy. To help deliver this, they’re seeking an experienced Director of Digital and Business Transformation to work closely with the CEO, leading large-scale digital and business transformation across the organisation. This is a pivotal role, working closely with the CEO to deliver initiatives that will enhance organisational capability, optimise processes, and embed a culture of continuous improvement and customer service excellence. You will take ownership of the Organisation’s digital transformation roadmap, ensuring alignment with strategic objectives and delivering measurable benefits. This includes establishing governance frameworks, managing risk, and overseeing IT operations to maintain resilience and compliance. As a senior leader, you will inspire and manage a high-performing team, recruit key roles, and influence stakeholders at all levels to champion transformation across the organisation. Key responsibilities • Strategic leadership: Develop and deliver the digital transformation roadmap and business case aligned to organisational strategy., • Governance and risk: Establish frameworks to track progress, manage risk, and ensure delivery to time, budget and quality., • Operational oversight: Oversee IT operations, ensuring robust disaster recovery plans and compliance with Cyber Security and GDPR., • Process optimisation: Recruit and lead a Process Improvement Manager to drive efficiency and embed continuous improvement., • Stakeholder engagement: Act as the transformation champion, building buy-in through clear communication and collaboration., • Financial stewardship: Manage budgets and procurement for digital and IT services, ensuring effective spend and value.What you’ll bring, • Significant experience leading complex transformation programmes in a digital/IT context., • Proven ability to influence at senior level and manage diverse stakeholder relationships., • Expertise in project management methodologies (Agile, Scrum) and risk control., • Strong financial management skills for capital projects and business cases., • Ability to use data and analytics to inform strategic decisions., • Excellent leadership, communication and organisational skills.Why apply?, • You’ll play a critical role in shaping the future of an organisation that values collaboration, innovation and inclusivity., • Join a purpose-led organisation making a genuine global impact, • A culture that values innovation, flexibility, inclusion and continuous improvementThis opportunity would suit an experienced interim leader with a strong track record in enterprise transformation, digital/IT programmes, and senior stakeholder management, ideally gained within a membership organisation, professional body, regulator, or similar complex environment. We look forward to hearing from you! We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

£89,076 per annum South East London | Hybrid Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m and 120 staff, Hexagon is continually improving the quality and range of our affordable homes and services. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. Reporting to the Finance & IT Director, the Head of Finance is a key member of our Finance & IT Directorate and Leadership Team. You will lead the Finance Team in providing excellent finance, treasury, and business planning services to support the wider organisation. You will also line manage the Rent & Service Charge Manager. You will bring experience of ensuring statutory and regulatory compliance, leading the continuing improvement of finance systems and processes and business modelling to minimise financial risk. You will also have a strong track record of developing and delivering financial reporting information and analysis to a range of stakeholders. This role presents a brilliant opportunity to further your career with a dynamic company that values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you have CCAB or equivalent, are driven by great customer service, want to work with a fantastic team, and feel proud of the contribution that you make each day, then we very much want to hear from you. You will be joining a Great Place to Work accredited organisation with IIP Gold. We will offer you training and supervision to help you achieve your full potential, with an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working – 2 days per week office based, and 26 days annual leave rising one day per year to 31 days. If you think you have the skills to do all this and more, we want to hear from you. For further details about the role please visit our website via the apply button. Closing date for applications: Sunday 8 February 2026. Interviews will be held on Thursday 19 February 2026. We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact ___

Scheme Manager Location: Derby Salary: £17,035.20 per annum Vacancy Type: Permanent, Part Time (26 hours per week) Expiry date: 06 February, 2026 Are you passionate about helping people live independently in a safe and supportive environment? The organisation is looking for a proactive and caring individual to join the team, located in the UK’s most central city, Derby. As Scheme Manager, you’ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring residents feel safe, supported, and empowered to live independently. You’ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure compliance standards are met and consistently high levels of service are delivered. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you’ll be confident in taking appropriate action to ensure residents’ wellbeing is always prioritised. What the organisation is looking for Experience in housing or customer-facing roles Strong IT skills (Microsoft Office) and a willingness to learn new systems Excellent record-keeping and attention to detail A self-starter with great organisational skills and a passion for helping others A clear communicator who works well with residents, colleagues, contractors, and external agencies A practical problem-solver who delivers high-quality work and meets deadlines Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document. About the organisation The organisation is a leading housing provider, managing around 40,000 homes and serving 93,000 customers across a portfolio of affordable properties for general rent, shared ownership, and sale, alongside specialist accommodation and an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They are looking for like-minded people to join a team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile, and commercial, and who want to make a difference and transform people’s lives. The organisation is a Disability Confident Employer and is working towards accreditation as a Disability Confident Leader, allowing them to record and report on disability, mental health, and wellbeing in the workplace to better support colleagues. They have also achieved accreditation as an Advanced Employer for the Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and are working towards Menopause Friendly accreditation. The organisation reserves the right to bring the closing date forward should enough quality applications be received prior to the advertised closing date. To apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

About us We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer. About the role Do you live in Cardiff or the surrounding area? As a senior community fundraiser, you’ll will an important part of the team building Breast Cancer Now’s presence in Wales, with a particular focus on South Wales. We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop the local region. The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million. You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities, and celebrating their incredible successes. No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission. The role is initially offered as an 18-month contract with the potential to become permanent. About you We’re looking for someone who is: • Confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role., • Experienced in managing and building new and established relationships with a focus on retention and income growth. Previous experience working in a charity is not required. The ability to speak Welsh would be desirable. Job description and benefits Please download the job description and our attractive benefits package. Primary location of role The candidate will need to be based in Cardiff or the surrounding area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, office. When applying We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team. Our commitment to equity, diversity and inclusion We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support. Closing date: Thursday 5 February 2026 9am. Interview date: • First stage interview: 10,11 February 2026

Smarter Home Visit Advisor Location: Pan London Salary: £27,949 Vacancy Type: Fixed term until 31st March 2026, with a view to extend Hours: 37.5 hours per week Do you have basic plumbing or handyman skills? In this role you’ll help Londoners save water and money. You’ll need to be customer focussed, target driven and provide excellent customer service. London and the Thames Valley have been designated as areas of 'Severe Water Stress' by the UK Government and, as such, it is vital that they use water more wisely and learn to save water for future generations. Working in partnership with Thames Water, they offer Smarter Home Visits to customers in the London and Thames valley regions. These visits consist of attending customer homes, giving advice on water saving and offering to supply and fit free water saving devices. Owning to specific needs of the programme, they are seeking people who will be delivering home visits working in and around the South West and West side of London and Croydon areas. This role involves vocational driving and the ability to be reasonably insured on their vehicle policy. They are a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery of their partnership programme with Thames Water. Job Background: They are employs teams of SHVAs to deliver water efficiency visits across Greater London and South for a range of Water providers to reduce water usage and prevent water scarcity for customers. Main Objectives: • Working with other SHVAs and support staff the SHVA will ensure that the project meets all the client’s requirements; these are delivered on time, within budget and to agreed quality standards within the agreed administrative and financial frameworks. Specific targets for the post-holder will be agreed for this project., • Liaise with residents on a day-to-day basis and build good working relationships with them., • Undertake monitoring information and reporting requirements., • Undertake home visits to install simple and effective measures to help residents to reduce their water consumption and to save money., • Good communication skills and ability to speak and relate to a wide customer base, tailoring messages to the audience, • Relevant practical experience of manual trades or home repair and a good knowledge of home maintenance, • Ability to find practical solutions to problems, • Knowledge of water efficiency and home energy products and giving advice in relation to them, • Experience of project management and managing own workload, • Knowledge of health and safety issues, • A practical outlook and can do attitude, • Experience of using Word and Excel and Thames Water bespoke software and to effectively use other technology i.e. I-Pad, • A commitment to diversity, equality and inclusion in practice., • Full driving licence with suitable status to be insured by them If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply. Closing date for applications: Midday, 9th February 2026 Interviews: 12th & 13th February via MSTeams They encourage early applications for this role, as interviews will be scheduled, throughout the recruitment period. Appointment to this role is subject to a basic records check through the Disclosure and Barring Service (DBS).

Are you passionate about technology, transformation, and making a real impact in the legal sector? We’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you’ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won’t just implement systems; you’ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Up £70,000 Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Pedigree: Heavyweight sector leadership founding team About Us: We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We are a UK-based managed service provider and have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making us a central partner in their digital journey. We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations. What You’ll Be Doing: As Technical Delivery Manager, you’ll be at the forefront of driving digital transformation for law firms across the UK. You’ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions., • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured., • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts., • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You’ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider., • Proven track record in implementing legal practice management systems., • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows., • Ability to produce clear, structured technical documentation for both internal and client use., • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations., • Familiarity with Actionstep is highly advantageous, though not essential., • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes., • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. We’re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don’t just implement systems—we unlock potential. With Actionstep, the world’s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we’re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

The role Join Natural Resources Wales as an Operations Engineer and play a key role in delivering sustainable, safety-first engineering solutions that protect communities and the environment. As part of our North East Integrated Engineering team, you'll take the lead on planning and delivering flood risk maintenance, capital improvement works, and innovative infrastructure projects. From day one, you'll be at the heart of designing, procuring, and managing civil engineering schemes that make a real impact. As an operations Engineer you will manage projects, provide technical advice and be a health & safety leader. You will support in response efforts, mentoring junior team members, and collaborating with contractors and partners to ensure successful project delivery. Your work will directly contribute to improving infrastructure resilience and achieving our sustainable management goals. We're looking for someone with a solid civil engineering background-with significant experience. A strong understanding of CDM regulations is essential, as you'll help deliver our annual maintenance programme as Principal Designer and support Client duties. Project management skills (Prince2 desirable), a collaborative mindset, and experience managing budgets and technical systems will set you up for success. This is more than an engineering role-it's an opportunity to help shape the future of climate adaptation and resilience in Wales. If you're passionate about delivering engineering solutions that support communities and the environment, and want to be part of a forward-thinking design team within a great organisation, we'd love to hear from you. This role is based in North East Wales and includes reactive, site‑based responsibilities that may require attending locations across the region at short notice. For this reason, it's important that the successful candidate is able to respond locally and meet those operational demands within a reasonable timeframe. As an organisation we support flexible working and hybrid working is supported where possible; however, due to the nature of the role, there is an expectation of regular on‑site attendance and the ability to travel to sites as required .You will be contracted to the NRW office at the above location/ place base. For informal enquiries, please contact Craig Davies who is the Team Leader for the North East Integrated Engineering team - ___ Interviews will be face to face (details of time and location will be shared in advance) Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us This role sits within our Operations Directorate in North East Wales, specifically in the Integrated Engineering team. Our team is responsible for the technical planning and delivery of maintenance and improvements to flood defence assets, ensuring they perform effectively when communities need them most. We work closely with incident response teams, asset management staff, contractors, and stakeholders to keep people safe and reduce the risk of flooding. What you will do: • Responsible for the production of the annual flood risk asset maintenance programme., • Lead on the risk management planning for the work., • Production and review of flood incident response and contingency plans/ manuals and planning incident response exercises., • Develop procedures for the operation of assets during a flood incident., • Lead on the scoping, justification, costing and delivery of discreet asset improvement projects., • Have indirect budget responsibility for both revenue and capital projects., • In partnership with Procurement deliver framework services and product supplies., • Carry out contractor supervision and management., • Liaise with stakeholders including; local authorities, land owners, environmental groups, delivering a customer focus., • Undertake health and safety duties and responsibilities appropriate to the post, • Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post, • Be committed to your own developmentthrough the effective use of your personal development plan (known as Sgwrs)., • Any other reasonable duties requested commensurate with the grade of this role. In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method • A recognised qualification in civil engineering such as a HND/HNC or degree together with related experience and be willing to work towards Incorporated Engineer status or other appropriate professional designation., • A broad knowledge of civil engineering design and construction practices, with the ability to develop and apply innovative solutions to problems., • Knowledge and experience of H&S best practice and its application in a similar role., • Experience of managing projects, including use of ICT and organisational skills. Competent surveying skills including use of supporting software such as AutoCAD and GIS., • Participation in cross-team working and stakeholder engagement to establish partnerships in the delivery of NRW flood risk objectives is an essential component of the role, including excellent communication skills and ability to make and convey complex matters to stakeholders., • The ability to undertake the 'Client and Designer Role', to comply with CDM 2015. Welsh language levels #ENV, GRJ, GGL, TTJ Benefits This role will offer a range of benefits, including: • Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme), • 28 days annual leave, rising to 33 days, • generous leave entitlements for all your life needs, • commitment to professional development, • health and wellbeing benefits and support Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time.

Our client is recruiting for two.Line IT Service Desk Engineers.As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails.You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteo

We are looking for an individual who will lead our front line Technology Service Desk. It is a role that takes ownership of incidents, service requests and problems. Added to this, you will lead and manage small technical projects and take a proactive role assisting the wider team with implementation and transition of larger scale projects into the live environment. In this role you will build and foster trusted working relationships and helps ensure the service desk is a centre of Technology excellence for the company. To be successful in the role, you should have a solid understanding of Service Desk best practice methodologies (ITIL) Proven experience supporting key business applications such as Office 365, MFA, Citrix user session management is essential and if you have this in a Housing environment, that would be ideal. A good support knowledge of Windows 11, desktop hardware and printers, in a network environment will help you secure the role. About Phoenix Community Housing Phoenix is a housing organisation with a difference. We’re led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards. We’re based in south Lewisham, London, and are proud to be building new homes in our area. We’ve grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800. Our new Corporate Plan will help us deliver on our vision of ‘together building a better future for our Phoenix Community’, supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes. Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement. If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time flexible working and job sharing options. Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Previous experience in air cargo customer service, reservations, or GSSA operations. Good understanding of cargo booking processes and airline capacity management. Confident IT skills and experience using cargo systems.

Our Client A leading provider of power protection solutions, delivering energy-efficient UPS systems that keep data centres, hospitals, telecoms, and industries running without interruption. Overview This role involves installation, commissioning, maintenance, and repair of UPS equipment while delivering an exceptional standard of customer service. You’ll be working both on-site with customers and in the service workshop, ensuring systems run smoothly, safely, and efficiently. Key Responsibilities And Activities Include • Install, commission, service, and repair UPS systems., • Respond promptly to on-site faults and service requests., • Work professionally on customer sites, ensuring compliance with health & safety procedures., • Maintain company vehicle, tools, spares, and PPE to required standards., • Keep technical knowledge up to date through training and regular meetings. Education And Experience Requirements • Formal qualification in Electrical/Electronic Engineering (18th Edition is advantageous)., • 2+ years’ field service experience with UPS or related electrical/electronic systems., • Experience working on AC and DC systems. What's in it for you? • Company vehicle (van or car)., • Generous overtime rates and fair on-call rota (approx. 1 week in 8)., • Daily meal allowances when working away., • 25 days holiday plus your birthday off., • Extra “Useful Hours” and “Wellness Hours” each year., • Pension scheme and optional private healthcare., • Ongoing training and professional development., • Supportive team culture focused on technical excellence and customer service. INTERESTED? We are committed to submitting suitable candidates for this vacancy to our client ASAP, for more information contact Glane Raquidan at PER Recruitment or send your CV at

Job Description – Health and Safety Officer Who are we? Stern Energy operates ground-mounted photovoltaic systems with a current capacity of 400 MW in the UK. We are among the largest operators in Europe with activities in 5 countries and over 1.6 GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion for building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Reviewing and managing risk assessments, method statements and permits to work., • Evaluate and update existing health and safety procedures to align with new legislation or policy changes., • Provide guidance, support, technical information and assistance to subcontractors who work on our sites., • Collaborate with departments and the Head of Health and Safety to develop and implement effective, best-practice safety systems., • Supporting accident/incident investigations and Root Cause Analysis (RCA) of near misses and incidents to ensure safe working procedures are being followed in respect to company policy and UK legislation and regulations., • Perform regular site inspections/audits and prepare detailed reports for the Head of Health and Safety. Skills and Qualifications • Strong experience working in a Health and Safetyenvironment., • Highly organised with the ability to prioritise multiple demands., • Experience or an understanding of the electrical or solar PV sector would be of benefit, but is not essential., • Knowledge of UK health and safety standards and legislation., • Strong interpersonal and communication skills., • Relevant certifications (e.g., NEBOSH, IOSH) are a strong advantage., • Experience with ISO 45001 would be of benefit., • Ability to work independently and collaboratively in a hybrid work environment., • Proficiency in English. A great benefits package to include: • Employee Assistance Programme: 3rd party support for help when you need it, • Pension scheme, • Bonus programme, • Company sick pay, • Inflation support scheme, • Team building day., • Great company culture and regular events, • Wellness Wednesday for 30 minutes every week for mindfulness on top of lunch break, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • Laptop, • 25 days of annual leave plus Bank holidays At Stern Energy, we are deeply committed to promoting equality and inclusion, and we celebrate the diversity of our team—both those who are with us today and those who will join us in the future. We encourage applications from individuals of all backgrounds, regardless of gender, gender identity, national origin, religion, social, cultural, or ethnic background, sex, sexual orientation, age, disability, pregnancy, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on business needs, job requirements, and qualifications. We strive to be an equal opportunity employer, fostering an inclusive environment where everyone is respected and free from discrimination or harassment.

Head of Engineering (AI-First SaaS Platform) £95,000 – £130,000 base + equity (EMI) + benefits Location: UK (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet operates autonomous agents that plan, build, localise, and run security awareness and human risk workflows, supported by strong guardrails, deep observability, and human-in-the-loop controls where required. We are looking for a Head of Engineering to scale these production-grade agentic systems, strengthen platform reliability, and lead global engineering teams to deliver a secure, highly reliable, and operationally mature SaaS platform. This role sits at the intersection of AI-first engineering, distributed systems, and customer impact, working closely with the leadership team, customer success, development, DevOps, and security teams to ensure engineering accelerates, rather than blocks, sustainable growth. This is not a maintenance role. This is a build, scale, and lead role. Why This Role Matters You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams. Your leadership will directly influence platform stability, delivery predictability, the maturity of AI systems in production, and customer trust as the business scales. What’s In It for You • Strategic ownership of the engineering function end-to-end, • EMI-qualified equity with meaningful upside, • An AI-first environment with production-grade agentic systems, • The opportunity to shape engineering at a critical growth stage, • A structured hybrid working model with strong in-office collaboration, • Own and scale the global engineering organisation, including onshore, nearshore, and offshore teams, • Establish clear delivery standards, communication rituals, and accountability models for distributed teams, • Design and evolve a distributed SaaS architecture using Azure, AWS, Cloudflare, Kubernetes, managed databases, queues, and workers, • Maintain the platform with clear ownership, fast remediation, and a strong bias towards preventing recurring production issues, • Champion AI-assisted software engineering, using tools such as Cursor as part of everyday workflows while keeping engineering judgement and accountability with people, • Embed observability-driven reliability, leveraging metrics, tracing, and tools such as Sentry to proactively detect and prevent incidents, • Lead teams building asynchronous, distributed systems using message queues, background workers, and event-driven patterns, • Ensure high standards of engineering quality and maintainability, making pragmatic trade-offs without compromising system integrity, • Work closely with DevOps on CI/CD pipelines, release safety, and infrastructure resilience, • Translate business priorities into clear technical roadmaps and execution plans, • Support leadership with technical analysis, documentation, budgeting, and reporting, • Build a culture of ownership and production accountability across teams, • Hire, mentor, and retain high-performing engineers and engineering leaders globally You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact. What You’ll Bring • Proven experience leading distributed engineering teams, including offshore and nearshore models, • Strong hands-on background with .NET, Python, and JavaScript/TypeScript, • Deep experience with cloud infrastructure (Microsoft Azure, AWS, Cloudflare), • Strong understanding of Agile and Scrum in distributed environments, • Experience with AI-assisted development workflows, • Experience operating multi-region SaaS platforms at scale, • Strong collaboration with DevOps teams and ownership of CI/CD pipelines, • A security-first mindset, building systems that are secure by design (safe APIs, data protection, least-privilege access), • Excellent communication skills across Slack, Microsoft Teams, and in-person settings, • A leadership approach grounded in clarity, ownership, and delivery Life at Keepnet At Keepnet, engineering is a strategic growth engine, not a support function. What you can expect: • Hybrid working with meaningful in-person collaboration, • Global teams and real-world scale, • Annual leave of 25 days, plus one additional day per year of service, • Enhanced parental leave, • Gym support and a cycle-to-work scheme, • EMI-qualified equity, • Monthly team lunches and quarterly offsites, • A culture that supports learning, experimentation, and continuous improvement Why This Role Is Different This role is for someone who: • Enjoys building what others hesitate to own, • Treats distributed teams as a design challenge, not a compromise, • Knows when to move fast and when stability matters more, • Uses observability and judgement to prevent incidents rather than explain them afterwards, • Understands that culture is a system and builds it deliberately If this resonates with how you work, we would like to hear from you.

Full Stack Engineer (JavaScript) – Tech Start-Up Remote (UK-based only) | Flexible Hours c£90k + Benefits (Pension, Private Healthcare, Death-in-Service, Equity Potential) Please note: Applicants must be UK-based with full right-to-work. Sponsorship is not available. The Role We’re looking for a senior, backend-leaning Full Stack Engineer who thrives in the controlled chaos of a true early-stage start-up, the kind where there’s no QA team, no DevOps team, no predefined frameworks, no hand-holding, and everything technical ultimately sits with engineering. This is a role for someone who is genuinely a jack of all trades, comfortable wearing multiple hats across backend, front end, infrastructure, integration engineering, and delivering production-quality work without layers of support. The company is building fintech-grade technology to disrupt the hospitality industry: powerful integrations, real-time customer personalisation, and seamless operational flows. If you want autonomy, impact, and variety, and you’ve had to solve real engineering problems in lean environments, this is it. What You’ll Do • Full Stack Development: Ship features across backend (majority) and front end (React/Next.js)., • Hands-On Problem Solving: Own complex engineering challenges end-to-end in an environment with limited process and support., • Integrations: Build and maintain mission-critical 3rd-party integrations and data flows., • Infrastructure Ownership: Handle deployment, debugging, monitoring, release processes (no DevOps team in place)., • Quality Without a Safety Net: Write reliable, maintainable, testable code—you are effectively your own QA., • Database Mastery: Optimise Firestore and PostgreSQL performance, queries, structures., • Technical Initiative: Identify gaps, propose solutions, and implement improvements without being asked., • Innovation: Research, evaluate, and introduce new tools, frameworks, or approaches., • Product Impact: Your work hits production quickly and directly shapes the user experience. Why This Role Is Different • No padding, no layers, no micromanagement – you are trusted to deliver., • Greenfield + problem-solving heavy – no frameworks or legacy safety nets., • High ownership – you will directly influence architecture, tooling, processes, reliability, and scale., • A place for doers – perfect for someone who loves autonomy and figuring things out., • Fintech-grade engineering – powering real-time payments, bill syncs, integrations, and personalised experiences. About You You will be a great fit if you: • Have 5+ years full-stack experience, with strong JavaScript/TypeScript depth., • Are backend-leaning, with deep Node.js and API experience., • Have previously worked in early-stage start-ups or very lean engineering teams., • Have extensive evidence of being a hands-on individual contributor in complex codebases., • Can operate without QA, DevOps, or heavy process—because you’ve done it before., • Are comfortable taking responsibility for deployments, testing, reliability, debugging, and performance., • Have strong experience with:, • Node.js, Express.js, • React / Next.js (or similar), • PostgreSQL / SQL, • Firestore, • GCP & Firebase, • Thrive in fast-paced, ambiguous, high-ownership environments., • Bonus: Experience in hospitality tech or fintech. Tech Stack • Languages & Frameworks: Node.js, Express.js, JavaScript, TypeScript, React, Next.js, • Styling: Tailwind CSS, • Databases: Firestore, PostgreSQL/SQL, • Infrastructure: Google Cloud Platform (GCP), Firebase, • Bonus: Experience building or integrating APIs at scale About the Company This start-up is reinventing how hospitality businesses connect with their customers, combining fintech-level reliability, smart integrations, real-time data, and delightful user experiences. They’re building tools that simplify operations and empower truly personalised service in an industry that needs modernisation.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to take a customer-led approach across our operations, striving to serve our customers with a seamless experience no matter what facility or region they are in. Finding the right solutions for our customers starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. About the Role Reporting to the Senior Problem Manager and working remotely, you will be responsible for identifying, analysing, and supporting the resolution of issues predominantly related to data centre Mechanical and Electrical (M&E) equipment / services. Your purpose will be to minimise business impact and prevent future incidents across all of our sites in Europe, India and Japan. In practice, this means you'll use your knowledge of M&E equipment / systems / services in working closely with cross-functional teams to investigate root causes, implement corrective actions, and drive continuous improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical / HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this will be underpinned by your strong communication skills and the ability to help technical and non-technical audiences understand issues and how best to resolve them. What we offer We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises the importance of a work-life balance. These are just some of the reasons why Colt DCS is recognised as Great Place to Work Certified UK. The Role in More Detail Key Responsibilities • Risk Identification/Problem Identification and Analysis o Investigate and analyse incidents to determine root causes (RCA) and patterns. o Proactively identify recurring issues through trend analysis, with a specific focus on building monitoring systems (BMS) data analysis. o Risk assessment of non-standard Changes. • Resolution and Mitigation: o Ensure timely resolution and closure of problem tickets. o Identify permanent solutions for recurring incidents. o Ensure timely escalation of critical issues and coordinate resolution efforts across teams. • Documentation and Reporting: o Maintain comprehensive documentation of problems, their resolutions, and preventive measures. o Prepare detailed RCA reports and graphs to support the technical explanation of a Problem o Keep documentation for problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability and efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration and Communication: o Collaborate with stakeholders to gather information and perform thorough problem diagnostics. o Join and document problem review meetings, providing regular updates. o Actively participate in Monthly Executive Reviews and other key meetings, lead the meeting if required. o Work with cross-functional teams to implement corrective actions and drive improvement. o Support and oversee the onboarding process for new sites, representing Service Operations, with particular focus on ensuring documentation is available and accurate and “snags” are captured. Requirements • Hands-on knowledge of Mechanical & Electrical (M&E) systems and Data Centre infrastructure., • Proven experience in problem management or incident management within a complex DC environment., • Experience with monitoring systems and ability to analyse monitoring data to detect and pin point issues., • Strong analytical skills with the ability to analyse data, identify trends, and make data-driven decisions., • Excellent documentation and reporting in English., • Knowledge of IT and Networking concepts., • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis), • ITIL certification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to a small number of trips to our offices annually for face-to-face team meetings.

Are you an experienced Dental/Decon Field Service Engineer looking for a new opportunity. We are recruiting multiple field service engineers throughout the UK with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. You will be provided you with a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent. Duties & Responsibilities • Deliver, install and validate new equipment., • Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred., • Attend breakdowns and resolve to completion of repair., • Provide technical assistance to customers, office staff and fellow engineers., • Accurately record data and complete internal/customer reports via an IT Tablet., • Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance., • Promote equipment sales and contract consolidation options available to the customer. What we offer our Engineers: • Discretionary company performance related bonus., • Comprehensive discount portal including gym memberships, shopping savings and days out., • SmartPay loan scheme - with the added bonus of no interest being applied., • Cycle2Work scheme., • Enhanced holiday entitlement – 33 days in total, including bank holidays., • Ability to purchase additional annual leave., • Additional day off to celebrate your BIRTHDAY!, • Company Pension scheme., • Dental Plan., • Company sick pay, life assurance, and enhanced maternity/paternity pay., • Eye test vouchers., • Mental health support services and a virtual GP service. Who are Dental Directory? Dental Directory offers specialist products, equipment and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment products and service solutions. Our Engineering team is full of energy, with a passion for what they do and have the maintain high standard of customer service so it is vital and you have the same values.

Field Service Engineer Medical Devices Established over 35 years with a reputation for excellent customer service and support this is a fantastic opportunity to join a leading manufacturer of capital equipment used to ensure medical / surgical products are effectively decontaminated / sterilised ensuring patient safety. £35-40k Base Salary (Depending on qualifications and experience)/ Company bonus and excellent package including car pr van and all expenses / corporate benefits. Strong career progression pathway and ability to earn more once established in the business. Usual hours Monday – Friday 45 hour week with the option for overtime. You will be asked to be available for a minimum of 4 weekends throughout the year but can work more if desired. Area 1 - South West / Central UK – ideal base Bristol, Worcester, Swindon Area 2 - East Sussex, Eastbourne, Bexhill, Brighton running to Crawley in the north. This role focuses on the following product portfolio - market leading range of capital equipment and consumables that sterilise / decontaminate endoscopes after patient use. You will be working in public and private hospitals… Role – The Field Based Engineer will be responsible for the planned maintenance, breakdown / emergency repair and validation service visits across their region. They will have work allocated two weeks in advance to ensure a workable diary and be fully supported by an internal scheduling team. Applicant. The key characteristics needed are a fantastic attitude, strong communication skills and a genuine hunger to work in a strong supportive team environment. We are seeking can do, will do characters who own and solve problems. Experience required. • Individuals with Field Service experience within the endoscopy decontamination space are appreciated., • Candidates who are experienced field service engineers from the medical device or associated markets are also of huge interest (life science etc) Must have qualifications. • Level 3 BTEC or NVQ needed., • Driving license Progress Sales Recruitment is a specialist sales only medical recruitment consultancy dedicated to offering client and applicants alike the highest levels of service. With over 8 years experience in recruitment we specialise in the following areas of work - Nurse Advisers, Clinical Specialists, Theatre Sales Specialists, Sales Executives, Business Development Managers, Team Leaders, Sales Managers, Sales Directors and all other sales focused roles within the medical sector. Our core therapy areas include Vascular, Endoscopy, Urology, Neurology, ENT, Infection Control, Anaesthesia, Blood Products, Diathermy, Infusion, Orthopaedics, Surgical Instruments and all PCT, Primary, Secondary, Theatre and Rehabilitation products.

ABOUT US ___, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data. Syniti’s cloud-native platform sets new standards in enterprise data management, combining powerful SaaS solutions with deep domain expertise. Designed for agility and scale, our technology helps customers accelerate digital transformation, drive innovation, and make confident decisions with trusted data. Every product enhancement is built to solve real business challenges—empowering organizations to unlock value from their data faster and more effectively. THE ROLE The Principal SRE – Azure Specialist will drive the design and implementation of automation, observability, and operational excellence within Syniti’s Microsoft Azure-hosted runtime environments. This role will focus on architecting and deploying globally scalable, regionally compliant (Cyber Essentials+, SecNumCloud), zero trust architectures. This engineer will lead the technical project to port Syniti’s SaaS architecture and services from AWS to Azure, ensuring platform consistency, operational parity, and regulatory alignment. They will serve as a cross-functional technical leader, developing resilient IaC frameworks, secure deployment models, and integrating Azure-native services with Kubernetes (AKS) and Syniti’s platform stack. WHAT YOU WILL DO • Design and maintain Azure-hosted environments supporting the Syniti SaaS platform across multiple global regions., • Build reusable IaC modules in Terraform for network, compute, and managed PaaS services., • Integrate Azure-native logging, security, and cost optimization with observability pipelines., • Lead incident resolution and proactive failure domain analysis within Azure-hosted regions., • Develop secure service-to-service communication standards leveraging Azure AD workload identity and pod identities., • Collaborate with Compliance and Security to meet UK, EU, and French regional regulatory requirements., • Drive self-healing systems using automation to reduce toil and human intervention., • Support cloud region expansion and infrastructure builds via GitOps and pipeline automation. WHAT IT TAKES • Self-starter with deep understanding of hybrid cloud patterns and Azure ecosystems., • Ability to thrive in a high-stakes, distributed operations environment with mission-critical SaaS systems., • Strong communication and cross-regional collaboration capabilities., • Deep technical expertise across Azure infrastructure and platform services., • Comfort working with engineers across DevOps, Security, and Product teams to deliver shared outcomes., • 15+ years of experience in infrastructure, cloud, or SRE roles., • 5+ years designing or operating in Azure environments including AKS, Storage, VNets, Private Link, Azure Monitor., • 3+ years proficiency with GitOps and declarative infrastructure patterns using tools like Terraform, Bicep, or Pulumi., • 3+ years implementing or maintaining CI/CD pipelines., • 2+ years of Software Development experience, • Advanced scripting skills in Bash, Python, or Go., • Strong understanding of managed identity, Azure AD, and Kubernetes identity integrations., • Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have., • Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday., • Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day., • Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. WHAT WE OFFER • Trust that you are proficient at what you do. At Syniti, you will find a supportive environment and access to learning tools, but micromanagement is not our thing., • Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly, you will have the chance to shape our journey and share in our success story., • Support. We all rely on each other and enable each other to be successful. You won’t stand alone., • Curiosity and genuine interest in you. We all have our different stories, all equally fascinating, with each depicting a different journey, and we want to hear them all., • Recognition. We are the sum of individual achievements, and we always take the time to celebrate them., • An open organisation. Hierarchies are not our thing, and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen, and ideas are valued. OUR COMMITMENT TO INCLUSION At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs autonomous systems that plan, build, and operate security awareness and human risk workflows, supported by strong guardrails and observability. We’re looking for a Senior Backend Developer who wants to build production-grade backend services that power these systems, working in a multinational, AI-first engineering team where quality, ownership, and long-term thinking matter. What You’ll Do • Design, build, and maintain scalable backend services for Keepnet’s Human Risk Management platform., • Build clean, modular APIs that integrate internal services and third-party systems to enable automation, reporting, and security workflows., • Develop testable, maintainable codebases using principles such as Clean Architecture, DDD, and TDD., • Own the full development lifecycle: design, implementation, CI/CD (Azure), and post-release monitoring., • Work on distributed and asynchronous systems using message queues, background workers, and event-driven workflows., • Use observability signals (logging, metrics, tracing, tools like Sentry) to proactively detect, diagnose, and prevent production issues., • Collaborate closely with frontend, product, and customer-facing teams to deliver features that solve real customer problems., • Participate in Agile ways of working, focused on iteration, ownership, and continuous improvement. What We’re Looking For • 8+ years of experience building backend systems with .NET., • Strong understanding of API design, distributed systems, and asynchronous architectures., • Experience with SQL and NoSQL databases (PostgreSQL preferred), caching, and queuing systems., • Familiarity with cloud environments and DevOps practices (Azure preferred)., • Comfort working on production SaaS platforms, with ownership beyond deployment., • Experience using AI-assisted development tools (e.g. Cursor or similar) to support code exploration, refactoring, testing, or design discussions—while maintaining strong engineering judgment., • A strong sense of ownership and production accountability, including monitoring, debugging, and continuous improvement., • Ability to understand product and business context, making pragmatic technical decisions that balance user value, risk, and long-term goals., • A security-conscious mindset, building systems that are secure by design. Life at Keepnet At Keepnet, engineering is about craft, collaboration, and impact. What you can expect: • Hybrid Working: A balance of in-office collaboration and remote focus time., • Thoughtful Engineering: Time and space to design systems properly, not just ship quickly., • Global Context: Work on a multinational SaaS platform used across multiple regions., • AI-First Environment: AI-assisted development and production-grade AI systems are part of everyday work., • Annual Leave: 25 days (+1 per year of service)., • Health & Well-being: Gym support and cycle-to-work scheme., • Team Culture: Monthly team lunches and quarterly offsites., • Continuous Learning: Learn from experienced peers and grow your skills over time. Why This Role Is Different This role is for engineers who: • Care about system design and long-term maintainability, • Enjoy working with experienced peers who challenge each other constructively, • Prefer preventing incidents over reacting to them, • Want to build software used by real customers at real scale, • Believe good engineering is as much about ownership and judgment as it is about code If that sounds like you, we’d love to talk.

SUMMARY: We're looking for self-motivated individuals to join our dedicated team of Service Engineers in the UK to provide the highest level of client service! The Field Service Engineer will be responsible for visiting customer sites to install, troubleshoot and maintain Cytek instruments and equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core responsibilities for this position include: • Installation, troubleshooting, maintenance, upgrading and repair of flow cytometers and Cytek products with proficiency in a timely manner., • Professionally managing technical needs of customers while delivering service excellence., • Maintaining a regular return visit frequency, keeping complete and accurate written and oral records of practical examinations., • Identifying customer needs and contributing to improvements in Cytek products., • Managing the daily schedule to ensure appropriate priority is placed upon urgent customer needs, while setting customer expectations for issues of less urgency., • Connecting with customers in a timely manner during business hours. Professionally communicating technical information to them via telephone technical support, service visit scheduling, product problem information gathering, fault isolation, corrective action, and site visit closure with high quality and efficiency., • Completing all business related transactions to include Field Service Reports, Instrument Qualification Reports, Parts Return Tags, etc. in a timely manner (usually within 48 hours) with high accuracy., • Managing personal service spare parts inventory to ensure accuracy on a regular basis., • Demonstrating the ability to quickly learn new technologies and develop skills in troubleshooting intra-connected complex systems., • Other duties as assigned REQUIREMENTS & QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required: • Bachelor's degree in Engineering, Life Sciences, and/or other technical degree, military training or experience, • 2-years experience troubleshooting and repairing Life Science equipment and/or integrated systems (software, optics, fluidics, electronics, etc.), • Work experience with the repair or service of electrical or mechanical equipment is highly preferred., • Previous experience in Flow Cytometry Repair is a plus, but not required, • Have a basic understanding of biology as it relates to flow cytometry, • Professional level English is a must – other European languages preferred., • Proficiency in Microsoft Office Suite. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This is a full-time position, with evening and weekend work required as job duties demand, • This job entails a high volume of traveling – up to 75% of the time. Individual should be able to travel on commercial airlines, train, rental/leased car to fulfill job duties, • Individual should be able to lift 12-15kgs with ease, and be able to work in a standing position for 4 hours at a time. WHO WE ARE: At Cytek Biosciences, we are “Reimagining Cell Analysis to Fuel Scientific Discovery.” Our teams are on a mission to advance cancer and cell biology research using a powerful cell analysis technique called full spectrum flow cytometry. We are committed to providing powerful solutions that enable scientists to obtain deep biological insights rapidly and efficiently through high quality, high parametric datasets. Inclusion and diversity are core values at Cytek, and we place a high value on the unique perspectives and ideas that they foster. The Cytek team represents many diverse cultures, backgrounds and viewpoints. We seek to maintain high ethical standards and a culture that values honesty, integrity, and transparency in all that we do. We are committed to our employees and to the communities we serve worldwide. Cytek solutions are used in many of the world’s most renowned pharmaceutical, academic and research institutions. We are a growing company that is always looking for energetic, educated professionals. Expand your possibilities professionally and personally, and join our team as we satisfy long unmet needs in fields of research and medical discovery! All the information collected is needed to consider your application for a job at Cytek Biosciences. If you want to know more about how we will process your information as part of our recruitment process check our ___. Please note that our Applicant Privacy Policy is not supported for viewing on mobile devices. For optimal access, we recommend using a desktop device. Alternatively, you can contact us directly to request a copy of the Applicant Privacy Policy before proceeding with your application.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Do you enjoy helping others and providing brilliant service to every customer you speak to? Are you looking for a job which provides full training, and support to gain industry qualifications and potential career progression opportunities all over the world? If so, we’d love you to apply for one of our exciting Sales and Renewals opportunities in our Insurance team. How you'll make an impact • These are full-time, permanent roles, • We are based in Romford with easy access from bus links, we are located a 5-minute walk from the train station., • 37.5 hours per week. Our hours are Monday to Friday, between 8:30am - 7:00pm, • Saturday shift once every 3 weeks, 9am - 5pm, • Additional average earning from £3,000 - £8,000 per year, • Previous call centre experience is not necessary but desirable. We provide full training which covers everything from our product range to our phone system, • Experience in a previous customer-facing role is preferable, such as within retail, hospitality, care, education, or sales On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Our client is looking for a Supporter Acquisition Manager to join the team on a full time, permanent basis. About them: Our client is an international humanitarian organisation that strives for a world free from poverty, fear and oppression. They deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, they go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, they operate in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. Benefits • 25 days’ annual leave, pro-rated for part-time employees., • Office closure between Christmas Day and New Year’s Day, • Flexible hours and hybrid working, • Annual leave purchase scheme, • Enhanced parental leave pay, • Stakeholder pension, • Season ticket loan, • Cycle scheme, • Life assurance, • Access to Employee Assistance Programme (EAP) About the role: The Supporter Acquisition Manager leads the strategy and delivery of our acquisition programme, with a focus on digital and face-to-face recruitment. This critical position focuses on driving growth and recruiting new supporters, developing and leading the team to deliver campaigns that bring new supporters on board and deliver long term value, with a key emphasis on expanding the digital acquisition stream and delivering on their hybrid model of face-to-face acquisition. The ideal candidate will bring both digital acquisition experience as well as face-to-face experience, and a strong understanding of how to engage with diverse audiences. This role is critical to driving sustainable growth in supporter numbers and unrestricted income. The role will work predominantly across face-to-face and digital channels, guiding strategies, creative development, performance analysis, and budget management. This role works closely with the Supporter Development and Legacies Manager to ensure the holistic approach to supporter acquisition and development, attracting donors to fuel sustainable long-term income. About You: ESSENTIAL • Proven track record of success in supporter or customer acquisition, with experience managing and forecasting large budgets., • Demonstrable experience of writing, developing and implementing supporter acquisition strategies with evidence of improvements in long-term value., • Strong knowledge of digital and direct marketing strategies, including campaign planning, delivery, and evaluation., • Track record of delivering results against ambitious supporter recruitment and income targets., • Confident in forecasting, performance analysis, and data-driven decision-making., • Experience managing external agencies and suppliers., • Excellent project management and organisational skills., • Strong communication and relationship-building skills with internal and external stakeholders., • Familiarity with CRM systems and marketing automation tools., • Understanding of GDPR and data protection in a fundraising context. DESIRABLE • Experience working within the charity or non-profit sector., • Knowledge of supporter journeys and donor engagement best practice., • Experience in testing and optimising acquisition channels for improved ROI., • Experience of acquisition channel modelling and forecasting for return on investment., • Key Performance Indicators (KPIs) HOW TO APPLY To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026. Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements. Our client will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, they will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment: Pay band: GB7 Location: London (Hybrid) Salary: £49,613 - £55,125, based on full time hours (35 hours per week) New employees typically start at the beginning of their pay band. The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check. Having a criminal record will not necessarily debar you from working with their organisation. This will depend on the nature of the position, together with the circumstances and background of your offences. You may also have experience in the following: Supporter Acquisition, Fundraising, Supporter Engagement, Supporter Care, Customer Services, Telemarketing, Call Centre, Fundraising Assistant, Fundraising Administrator, Customer Service Advisor, Acquisition Manager, Customer Service Assistant, Customer Service Representative, Charity, Third Sector, NFP, etc. REF-226 129

Estate Services is at the frontline of the housing service and the first and most frequent point of contact for all our residents.Apply (by clicking the relevant button) after checking through all the related job information below.Sometimes the Estate Services function is the only experience our customers have of Southern Housing.As the Estate Services Ground Maintenance Manager, your main responsibilities include leading and managing a team that provides high quality ground maintenance services in a specific geographical area.This may also involves overseeing the work of contractors in areas such as tree maintenance.You will also be responsible for conducting estate inspections, ensuring that service delivery meets a high standard and promptly reporting any communal repairs or compliance issues.Additionally, you will play a crucial role in collaborating with other front-line teams to enhance resident satisfaction.This is a permanent, 40 hour per week contract, requiring a full UK Driving License.What youll be doing: Overseeing the effective and efficient delivery of grounds maintenance estate services, you may also need to cover for our cleaning managers.Ensuring that your team are safe and have completed their risk assessments, any relevant health and safety training, and comply with lone working arrangements.This includes actively promoting and enforcing health and safety protocols to maintain a safe working environment for all team members.Responding to enquiries from colleagues or residents about the services delivered by the team.This includes promptly addressing any issues, providing updates, and ensuring clear and concise communication.Carrying out estate inspections, checking they are well maintained and reporting any service issues, communal repairs, compliance hazards or tenancy management problems.What youll need: Experience working in a Ground Maintenance environment, with a strong understanding of health and safety practices, including conducting risk assessments, adhering to COSHH (Control of Substances Hazardous to Health) regulations, managing lone working situations, and prioritising the safety of your team.Proven leadership skills, enabling you to recruit, manage, train, and motivate a team of staff effectively.You should have experience in fostering a positive work environment and promoting a culture of teamwork and collaboration.The ability to build and maintain positive relationships with residents, demonstrating strong interpersonal skills and a customer-centric approach.This includes effectively addressing resident inquiries, concerns, and complaints, and working collaboratively to ensure their needs are met.A valid UK driving licence with category C1 and the ability to drive company vehicles as and when required.NB From time to time, the post holder might be required to work from other company locations.On occasion you might be required to cover meetings outside core business hours.Closing Date: Tuesday 27th January 2026 at 23:59 Shortlisting: From 28th January 2026 Interviews: W/c 9th February 2026 In your supporting statement, it is important that you address how you meet each of the above four criteria providing real examples.Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do.As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to peoples lives.A career at Southern Housing will allow you to make a difference every day you come to work.Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.Whats in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailersdiscounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion and Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are.Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experienceand perspective of each individual. xjlbheb Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Skills & Expertise Outstanding communication and customer service skills Ability to build rapport and long-term relationships with clients Meticulous attention to detail and data accuracy Confident managing treatment plans and outcomes Comfortable with digital record-keeping and IT systems Team-orie

KUSCO (Kingston University Service Company Ltd) is a wholly owned subsidiary company of Kingston University, established in December 1997. It is a non-profit making organisation providing facility management services to Kingston University. Delivering exceptional customer service to Kingston Univers

These are excellent career opportunities for those who are passionate about improving customer satisfaction through effective complaints management and service improvements It is essential that you possess proven experience in customer service with a strong focus on complaints handling and resoluti

Concern Worldwide (UK) is looking for a Supporter Acquisition Manager to join the team on a full time, permanent basis. About us: We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the worlds poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the worlds poorest countries, helping people to achieve major and long-lasting improvements in their lives. Benefits 25 days annual leave, pro-rated for part-time employees. Office closure between Christmas Day and New Years Day Flexible hours and hybrid working Annual leave purchase scheme Enhanced parental leave pay Stakeholder pension Season ticket loan Cycle scheme Life assurance Access to Employee Assistance Programme (EAP) About the role: The Supporter Acquisition Manager leads the strategy and delivery of our acquisition programme, with a focus on digital and face-to-face recruitment. This critical position focuses on driving growth and recruiting new supporters, developing and leading the team to deliver campaigns that bring new supporters on board and deliver long term value, with a key emphasis on expanding the digital acquisition stream and delivering on our hybrid model of face-to-face acquisition. The ideal candidate will bring both digital acquisition experience as well as face-to-face experience, and a strong understanding of how to engage with diverse audiences. This role is critical to driving sustainable growth in supporter numbers and unrestricted income. The role will work predominantly across face-to-face and digital channels, guiding strategies, creative development, performance analysis, and budget management. This role works closely with the Supporter Development and Legacies Manager to ensure the holistic approach to supporter acquisition and development, attracting donors to fuel sustainable long-term income. About You: ESSENTIAL Proven track record of success in supporter or customer acquisition, with experience managing and forecasting large budgets. Demonstrable experience of writing, developing and implementing supporter acquisition strategies with evidence of improvements in long-term value. Strong knowledge of digital and direct marketing strategies, including campaign planning, delivery, and evaluation. Track record of delivering results against ambitious supporter recruitment and income targets. Confident in forecasting, performance analysis, and data-driven decision-making. Experience managing external agencies and suppliers. Excellent project management and organisational skills. Strong communication and relationship-building skills with internal and external stakeholders. Familiarity with CRM systems and marketing automation tools. Understanding of GDPR and data protection in a fundraising context. DESIRABLE Experience working within the charity or non-profit sector. Knowledge of supporter journeys and donor engagement best practice. Experience in testing and optimising acquisition channels for improved ROI. Experience of acquisition channel modelling and forecasting for return on investment. Key Performance Indicators (KPIs) HOW TO APPLY To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026. Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements. Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements. All candidates who are short-listed for an interview will be notified via email. Candidates must be legally entitled to work in the UK at the time of application. Conditions of Appointment: Pay band: GB7 Location : London (Hybrid) Salary : £49,613 - £55,125, based on full time hours (35 hours per week) New employees typically start at the beginning of their pay band. The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check. Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. You may also have experience in the following: Supporter Acquisition, Fundraising, Supporter Engagement, Supporter Care, Customer Services, Telemarketing, Call Centre, Fundraising Assistant, Fundraising Administrator, Customer Service Advisor, Acquisition Manager, Customer Service Assistant, Customer Service Representative, Charity, Third Sector, NFP, etc. REF-226 129

Ideas | People | TrustWe’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them.We’ll broaden your horizonsOur Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients’ affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they’re experts in following through on top-level instructions and resolving the finer details – all in one straight-forward package. When you join them, you’ll work on some of the worlds most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry.We’ll help you succeedYoull be an Assistant Manager in the Financial Services Advisory (Internal Audit) team, where youll have the opportunity to work on a variety of engagements, gaining experience in planning and delivering internal audit assignments and on regulatory advisory engagements. Youll play an important role in developing and maintaining deep client relationships. Youll have the opportunity to further develop specialist sub sector, technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team and its clients in London.Youll be someone with:Demonstrable experience in the delivery of financial service internal audit reviews, and reporting to Audit Committees and/or regulatory assurance reviewsFunctional knowledge of the UK regulatory environment with deeper knowledge of some Financial Services sub sectors and the risks that they faceUnderstanding of risk management and internal controlStrong analytical and problem solving skills, with the ability to present information in a clear and concise mannerSound technical knowledge of financial products and / or customer-facing regulated activitiesYou’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business.We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand.At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture.From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.We can provide the best support for our clients and people when we’re working side by side.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another.At BDO, you’ll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices.BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences.With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.We’re looking forward to the futureAt BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions.We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!\n Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching and the drive to succeed! \n\n Why Choose My Four Wheels?\n \n • High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000+ for full-time hours (40-hour week).\n, • Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours.\n, • Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential.\n, • Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers.\n, • 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates.\n, • Teach learners of all skill levels, helping them develop safe and confident driving habits.\n, • Structure lessons to suit individual learning styles.\n, • Offer guidance and support to ensure students pass their driving tests.\n, • Have held a full UK driving licence for at least three years.\n, • Have no more than five penalty points and no driving bans in the last five years.\n, • Be reliable, punctual, and patient, ensuring students feel comfortable and supported.\n

Skills & Expertise Outstanding communication and customer service skills Ability to build rapport and long-term relationships with clients Meticulous attention to detail and data accuracy Confident managing treatment plans and outcomes Comfortable with digital record-keeping and IT systems Tea

A reputable education-focused organization in the United Kingdom is seeking a Senior IT Technician to support their established IT team. The successful candidate will work closely with the IT Manager and must have exceptional customer service skills, experience in Microsoft 365, and knowledge of ser

The role involves managing IT hardware and software, ensuring effective communication between schools and clients, and providing technical solutions. Candidates should have a passion for IT, experience in an ICT Technician/2nd line role, and strong customer service skills. The position offers a sala

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5:00pm, and 1 in 4 Saturdays As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after: • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need: • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Complete Technical Solutions is a market leader in managed IT services for the retail and hospitality sectors.We pride ourselves on delivering exceptional customer service through installation, maintenance, repairs, and configuration of IT products for some of the UKs largest retailers.Were expandin

The ideal candidate will have over five years of experience in IT service management, along with strong analytical abilities and a customer-focused mindset. A leading provider of workplace solutions in the City Of London is looking for a Site Operations Manager. In this role, you will manage and exe

As a Property Administrator it is vital that you are passionate about delivering quality customer service and have meticulous attention to detail.

A reputable higher education institution in Ilford is seeking a VLE/IT Officer to support its academic and administrative staff, ensuring excellent customer service for users of the Virtual Learning Environment and IT systems. This full-time role involves creating courses, maintaining user accounts,

Role: iOS Developer Location: London, UK Role Overview Join the XDP business unit at Barclays to lead the integration of advanced security and identity solutions within our iOS ecosystem. As an iOS Security Developer/Engineer, you will bridge the gap between high-level cryptography and native mobile development. You will play a pivotal role in implementing the client-side protocols that protect millions of customers, focusing on the seamless integration of Ping/ForgeRock SDKs and hardware-level security. Day-to-Day Responsibilities * SDK Integration: Support the integration of Ping/ForgeRock SDKs into various mobile applications, managing the specific nuances of each app’s architecture. * Cryptography Implementation: Implement client-side Cryptography Protocols on iOS based on CISO specifications, focusing on execution rather than design. * Secure Prototyping: Build secure demonstration versions of mobile apps within the “ACME Bank” fake environment to validate new security features. * Strategic Input (VP Level): Help steer the mobile functionality of the CIAM platform and provide subject matter expertise to broader engineering teams. Technical Requirements * Core iOS: Deep expertise in Swift and the iOS SDK. * Mobile Security: Proven experience with the Secure Enclave, FaceID/TouchID, and creating/storing security keys within the iOS Keychain. * Authentication: Strong experience with mobile authentication SDKs (e.g., Ping, ForgeRock, Auth0, Okta, or CyberArk). * Environment: Experience in large, regulated enterprises or Tier-1 banks is highly preferred. About Barclays Barclays is a British universal bank, diversified by business, by customer type, and by geography. Its businesses include consumer banking and payments operations worldwide, as well as a top-tier global corporate and investment bank, all supported by its service company which provides technology, operations, and functional services across the Group. Our Values Everything Barclays does is shaped by five values: Respect, Integrity, Service, Excellence, and Stewardship. These values underpin how Barclays builds trust with clients, delivers results, and measures success – not just by what is achieved, but by how it is achieved. Diversity Barclays is committed to building an inclusive culture where colleagues of all backgrounds feel confident bringing their whole selves to work. Diversity of thought, talent, and experience drives the bank’s ability to deliver excellence. Hybrid Working This role is based in London, UK Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Role: Android Developer Location: London, UK Role Overview We are looking for an Android Security Specialist to join the XDP business unit at Barclays. This role is dedicated to enhancing the security posture of our Android applications through the implementation of robust identity and access management (CIAM) frameworks. You will be responsible for the technical execution of cryptographic protocols and the integration of enterprise authentication SDKs, ensuring that our mobile platforms remain at the forefront of digital security. Day-to-Day Responsibilities * Identity Integration: Lead the implementation of Ping/ForgeRock SDKs for Android, ensuring consistent and secure authentication flows across the platform. * Protocol Implementation: Work on the client-side implementation of Crypto Protocols as defined by the CISO, ensuring high-performance execution. * Networking & Security: Utilize OkHTTP and other standard libraries to ensure secure data transit and certificate pinning. * Secure Storage: Manage the lifecycle of security keys using the Android Keystore and biometric authentication (Fingerprint/Face). * Demonstration & Testing: Build functional prototypes for the “ACME Bank” environment to test and showcase CIAM capabilities. Technical Requirements * Core Android: Deep proficiency in Kotlin and Java, with a strong understanding of the Android SDK. * Hardware Security: Expertise in the Android Keystore, Biometric API, and secure key generation. * Authentication SDKs: Practical experience with Ping, ForgeRock, or similar IAM platforms (Okta, Auth0, etc.). * Experience: Background in building secure mobile solutions for banks or regulated enterprise-level organizations. About Barclays Barclays is a British universal bank, diversified by business, by customer type, and by geography. Its businesses include consumer banking and payments operations worldwide, as well as a top-tier global corporate and investment bank, all supported by its service company which provides technology, operations, and functional services across the Group. Our Values Everything Barclays does is shaped by five values: Respect, Integrity, Service, Excellence, and Stewardship. These values underpin how Barclays builds trust with clients, delivers results, and measures success – not just by what is achieved, but by how it is achieved. Diversity Barclays is committed to building an inclusive culture where colleagues of all backgrounds feel confident bringing their whole selves to work. Diversity of thought, talent, and experience drives the bank’s ability to deliver excellence. Hybrid Working This role is based in London, UK Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

A leading IT support firm in Central London seeks a Level 2 Service Desk Engineer to provide technical support onsite.The role involves troubleshooting software, hardware, and network issues, ensuring a high level of customer service.Candidates should have experience with Windows Server and Microsof

Offer includes a salary range of £30k - £37k, along with training opportunities. A multi-academy trust in London seeks an enthusiastic IT Technician to support technology use in schools. Ideal candidates have experience in IT and a passion for customer service.

Now we need a Technical Helpdesk Support Agent to keep our customers running at full speed. Experience in a helpdesk, IT support, or customer service tech role. Be the first point of contact for customers needing tech support—via phone, email, or ticketing system.

A well-established financial services company is seeking an experienced IT Service Desk Analyst to join their support team, providing vital first line technical assistance. This position includes responsibilities like logging, prioritising issues, and assisting with projects. Candidates should have

A reputable higher education institution is seeking a VLE/IT Officer at their Ilford Campus. The successful candidate will manage the Virtual Learning Environment, provide IT support, and ensure excellent customer service. Responsibilities include course creation, user management, and technical assi