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Prison Support Role HMP Isle of Wight £29,432 His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds. Driving duties are an essential part of the OSG role at HMP Isle of Wight and therefore candidates are required to hold a full, valid UK Driving Licence. Someone like you You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player. As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. An extraordinary job In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme. What you can expect from us: You’ll be given great training and opportunities for progression and development. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme If this sounds like you, apply now.

IT Support Engineer \n Warwick - 5 days onsite \n £29,000 to £32,000 \n VIQU has partnered with a leading UK manufacturer to recruit an IT Support Engineer. This hands-on IT Support Engineer role provides first-line support across desktops, laptops, network-connected devices and core business systems, helping colleagues stay connected, productive and supported. The successful IT Support Engineer will manage service desk tickets, troubleshoot technical issues and support users across local Warwick sites. Key Responsibilities\n • Provide first-line IT support with a strong focus on user experience and timely resolution• Manage and resolve service desk tickets• Support desktops, laptops, network-connected devices and core business systems• Log, prioritise, progress and accurately document incidents and requests• Work with third-party suppliers and escalate issues to second- and third-line support where required• Install, configure and maintain hardware and software in line with IT standards and procedures• Create and maintain IT documentation and user training materials• Support IT projects and administration tasks• Provide on-site IT support across Warwick locations Key Requirements\n • Experience in a service desk or first-line IT support role• Strong knowledge of Microsoft desktop operating systems and applications• Confident troubleshooting skills with the ability to prioritise and multitask• Excellent communication skills, particularly over the phone• Experience creating or maintaining IT documentation and providing user guidance or training• A proactive, self-motivated and customer-focused approach• IT-related qualifications or equivalent experience• Flexibility to travel between local sites• Flexibility to work occasional out-of-hours or overtime when required \n Apply in confidence with Donatella Da Silva at VIQU IT. \n Know someone suitable? Earn up to £1,000 through our referral scheme (terms apply). Follow us on LinkedIn @VIQU IT Recruitment.

Helpdesk Operator \n Warwick – Onsite \n £29,000 – £32,000 \n VIQU are partnering with a leading organisation to recruit a Helpdesk Operator to provide first-line IT support across the business. This is a hands-on opportunity for an experienced Service Desk professional to broaden their technical knowledge while supporting users across multiple UK locations. The successful candidate will work across a varied Microsoft environment, including Intune, Entra ID, Microsoft 365 and Windows 11, alongside hardware, mobile devices, printers and business systems. This is an ideal opportunity for someone with a strong customer-focused approach who enjoys troubleshooting and wants to continue developing their IT career within a busy support environment. \n Key Responsibilities of the Helpdesk Operator: \n\n • Act as the first point of contact for IT support requests, providing effective first-line technical assistance\n, • Log, prioritise, investigate and resolve service desk tickets within agreed processes\n, • Troubleshoot Windows 11, Microsoft 365, desktop hardware, printers, mobile devices and business systems\n, • Support and administer user devices through Microsoft Intune\n, • Assist with user accounts, access and devices across Microsoft Entra ID and Active Directory\n, • Provide remote and face-to-face technical support to users across Warwick and wider UK locations\n, • Set up, configure and maintain IT equipment, applications and user devices\n, • Support SharePoint and other Microsoft business applications\n, • Create and maintain user guides, training materials and IT documentation\n, • Work closely with infrastructure teams and external suppliers to investigate and resolve technical issues\n\n Key Experience Required of the Helpdesk Operator: \n\n • Proven experience working within a Service Desk, Helpdesk or first-line IT support environment\n, • Strong hands-on experience supporting Microsoft 365, Windows 11 and desktop applications\n, • Practical experience with Microsoft Intune and Entra ID\n, • Strong troubleshooting experience, particularly across hardware, software and printer-related issues\n, • Experience with SharePoint would be highly desirable\n, • Good understanding of Active Directory and user account administration\n, • Strong customer service and communication skills, with the ability to support users at different technical levels\n, • Ability to manage and prioritise multiple support tickets and tasks effectively\n, • A proactive approach to problem-solving with a genuine desire to develop technical\n\n Apply now to speak with VIQU IT in confidence, or reach out to Harjot Singh via the VIQU IT website. \n Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

IT Service Management Lead \n Contract Length: 8 Months \n Location: Warwick (Hybrid - UK Candidates Only) \n Day Rate: £400-£425 Inside IR35 \n Start Date: ASAP \n \n We're looking for an experienced IT Service Management Lead to support and continually improve IT service operations across a large enterprise environment. \n \n Over the next 8 months, you'll work closely with IT teams, suppliers and business stakeholders. The IT Service Management Lead will coordinate service management activities including Change, Major Incident and Problem Management whilst helping improve service quality, reporting, governance and the overall user experience. \n \n If you're keen on this opportunity then please apply with an updated CV! \n \n Key Experience Needed \n\n • Strong knowledge of ITIL / IT Service Management processes\n, • Experience coordinating Major Incidents and Change Management\n, • Experience with Problem Management and Continual Service Improvement\n, • Knowledge of Service Catalogue and Request Management\n, • Experience using enterprise ITSM platforms (Remedy, ServiceNow or similar)\n, • Strong stakeholder and supplier management skills\n, • Excellent communication and reporting abilities\n, • Comfortable working across multiple operational priorities\n\n \n Key Responsibilities \n\n • Coordinate Change Management activities including CAB meetings and approvals\n, • Lead Major Incident coordination and stakeholder communications\n, • Support Problem Management and root cause improvement initiatives\n, • Maintain and improve Digital Workplace and Service Catalogue offerings\n, • Work closely with Service Desk, Security and third-party suppliers\n, • Produce operational reporting and customer satisfaction metrics\n, • Improve data quality across ITSM platforms\n, • Deliver process improvements, documentation and operational guidance\n\n \n IT Service Management Lead \n Contract Length: 8 Months \n Location: Warwick (Hybrid - UK Candidates Only) \n Day Rate: £400-£425 Inside IR35 \n Start Date: ASAP

Salary ranges £30,682–£33,264 per year, and applicants should have IT support experience and a driving licence for occasional site visits. British Pregnancy Advisory Service (BPAS) is seeking a First Line Support Desk Analyst on a 6-month fixed-term contract. The successful candidate will help m

Helpdesk Operator Warwick – Onsite £29,000 – £32,000 VIQU are partnering with a leading organisation to recruit a Helpdesk Operator to provide first-line IT support across the business. This is a hands-on opportunity for an experienced Service Desk professional to broaden their technical knowledge while supporting users across multiple UK locations. The successful candidate will work across a varied Microsoft environment, including Intune, Entra ID, Microsoft 365 and Windows 11, alongside hardware, mobile devices, printers and business systems. This is an ideal opportunity for someone with a strong customer-focused approach who enjoys troubleshooting and wants to continue developing their IT career within a busy support environment. Key Responsibilities of the Helpdesk Operator: Act as the first point of contact for IT support requests, providing effective first-line technical assistance Log, prioritise, investigate and resolve service desk tickets within agreed processes Troubleshoot Windows 11, Microsoft 365, desktop hardware, printers, mobile devices and business systems Support and administer user devices through Microsoft Intune Assist with user accounts, access and devices across Microsoft Entra ID and Active Directory Provide remote and face-to-face technical support to users across Warwick and wider UK locations Set up, configure and maintain IT equipment, applications and user devices Support SharePoint and other Microsoft business applications Create and maintain user guides, training materials and IT documentation Work closely with infrastructure teams and external suppliers to investigate and resolve technical issues Key Experience Required of the Helpdesk Operator: Proven experience working within a Service Desk, Helpdesk or first-line IT support environment Strong hands-on experience supporting Microsoft 365, Windows 11 and desktop applications Practical experience with Microsoft Intune and Entra ID Strong troubleshooting experience, particularly across hardware, software and printer-related issues Experience with SharePoint would be highly desirable Good understanding of Active Directory and user account administration Strong customer service and communication skills, with the ability to support users at different technical levels Ability to manage and prioritise multiple support tickets and tasks effectively A proactive approach to problem-solving with a genuine desire to develop technical Apply now to speak with VIQU IT in confidence, or reach out to Harjot Singh via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

Don't want to spend every day staring at a ticket queue? Here, you won’t just support projects; you’ll run them. You’ll get to make a real impact on the business and gain the recognition you deserve. You’ll be your customers’ IT hero - you're happiest when you're hands-on, building relationships and seeing the difference your work makes. If variety is what you’re after, you’ll get it here by getting out to customers, leading projects and solving real technical challenges. One day you'll be planning a Microsoft 365 or Azure migration, the next, you'll be on-site helping a customer roll out new infrastructure, solving a networking issue or recommending the best solution for their business. You'll work directly with the business owners, have the freedom to get things done, and be trusted to make decisions. The customer base is built entirely from referrals and recommendations, so you'll be supporting loyal local companies that value good service and long-term relationships. You’ll also get to put your theory to the test and gain funded IT-related qualifications. What you'll be doing Leading IT projects, including Microsoft 365 and Azure migrations. Visiting customer sites across Warwickshire to install, configure and support IT systems. Troubleshooting and resolving technical issues both remotely and on-site. Building long-term relationships with customers and becoming their trusted IT expert. Supporting the Service Desk by responding to incidents and service requests. Installing, maintaining and repairing PCs, servers and network equipment. You’ll need knowledge of: Azure, 365 and SharePoint Windows Server 2012–2019 Networking, LAN, WAN and WLAN Firewalls and VPNs Plus, a full UK driving licence and your own vehicle (you’ll be paid for your mileage) The perks and benefits Funded IT qualifications and ongoing development. Westfield Health Wellbeing Scheme. 21 days' annual leave. Private parking. Cycle to Work Scheme. Secure bike storage and on-site showers. There’s a gym just around the corner. * A games room, including air hockey! Working hours Monday to Friday, 9:00am to 5:30pm (37.5 hours per week with a one-hour lunch break)

IT Support Engineer Warwick - 5 days onsite £29,000 to £32,000 VIQU has partnered with a leading UK manufacturer to recruit an IT Support Engineer. This hands-on IT Support Engineer role provides first-line support across desktops, laptops, network-connected devices and core business systems, helping colleagues stay connected, productive and supported. The successful IT Support Engineer will manage service desk tickets, troubleshoot technical issues and support users across local Warwick sites. Key Responsibilities • Provide first-line IT support with a strong focus on user experience and timely resolution • Manage and resolve service desk tickets • Support desktops, laptops, network-connected devices and core business systems • Log, prioritise, progress and accurately document incidents and requests • Work with third-party suppliers and escalate issues to second- and third-line support where required • Install, configure and maintain hardware and software in line with IT standards and procedures • Create and maintain IT documentation and user training materials • Support IT projects and administration tasks • Provide on-site IT support across Warwick locations Key Requirements • Experience in a service desk or first-line IT support role • Strong knowledge of Microsoft desktop operating systems and applications • Confident troubleshooting skills with the ability to prioritise and multitask • Excellent communication skills, particularly over the phone • Experience creating or maintaining IT documentation and providing user guidance or training • A proactive, self-motivated and customer-focused approach • IT-related qualifications or equivalent experience • Flexibility to travel between local sites • Flexibility to work occasional out-of-hours or overtime when required Apply in confidence with Donatella Da Silva at VIQU IT. Know someone suitable? Earn up to £1,000 through our referral scheme (terms apply). Follow us on LinkedIn @VIQU IT Recruitment

Own and optimise our Microsoft 365, Azure, Entra ID, Intune, Exchange Online and SharePoint Online instances Design, implement, and support modern endpoint management solutions including Windows Autopilot v2, Microsoft Autopatch, Intune, Endpoint Privilege Management (EPM), Cloud PKI, Enterprise A

We are working with the leading record labels, streaming services, digital service providers, distributors, and iconic global artists who are keen to partner with us to build a global solution for physical media. This is a mid-level position suited to someone with solid technical experience who want

Key Responsibilities for the IT Systems Engineer: Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products Building, Configuring and Troubleshooting VMware Assist with the administration of no

Edwards & Pearce is seeking an IT Service Desk Engineer to join their dynamic IT team in Lincoln. Strong customer service skills and knowledge of Windows Server and Active Directory are essential for success in this position. The successful candidate will provide first-contact resolution for IT issu

You will drive ITIL-based incident, problem and change processes, monitor SLAs/KPIs, and partner with infrastructure, applications and security teams to continuously improve service delivery across sites. Prize Placements is seeking an IT Service Desk Team Leader to head the service desk function in

Join a collaborative team focusing on Microsoft 365, Azure and HaloITSM, with opportunities to expand your skills as the Service Desk grows. Solus Accident Repair Centres is seeking a 1st Line IT Engineer to join our Service Desk. You will be the first point of contact for 2,500+ users across 40+ si

The position offers 21k salary with 25 days holiday, pension, and opportunities for training; the role is based in Derby with accessible travel from surrounding areas. Ascent People Ltd is seeking a 1st Line IT Support / Service Desk Analyst in the West Midlands region. The role focuses on deliverin

Aviva plc is seeking an IT Customer Service Analyst to join the IT Service Desk on a 6-month temporary basis. You will gain exposure to a broad range of technologies in a large enterprise environment, with responsibilities including incident logging, troubleshooting, remote support, and collaboratio

This is an on-site position focused on assisting users efficiently, with a commitment to equal opportunities. A leading IT support company in the United Kingdom is seeking a Service Desk Analyst to resolve complex support cases and provide Level 1 and Level 2 support. The ideal candidate has experie

Wavenet Ltd in the United Kingdom is seeking a Technical Lead for their IT Service Desk, responsible for guiding the team in delivering exceptional technical support. The role emphasizes teamwork in an office environment, with benefits including health coverage, 25 days of annual leave, and access t

Interaction Recruitment is seeking a Romanian-Speaking Service Desk Adviser to provide first-line IT support to clients. The position offers a competitive pay rate of £14. Full training is provided, plus potential for progression within the growing IT team.

Previous experience working within an IT Service Desk, IT Support, Helpdesk, Technical Support or similar IT-focused support environment. This is an exciting opportunity for an experienced IT Support professional to join a busy and dynamic IT Service Desk team on an initial 6-month temporary basis.

An exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. As an IT Service Desk Engineer, you will be the first point of contact for IT related issues and technical support within the business. Excellent verbal and written communi

A service desk mindset and ability to multitask are essential. The role requires ITIL familiarity, strong customer service, and solid knowledge of Windows 7/10, AD, and MS Office. The position offers salary between £18,000 and £22,000 per annum, plus pension, bonus and gym membership, with potenti

Royal Holloway, University of London is seeking a customer-focused IT Service Desk professional to provide first-line support for staff and students across a large, diverse enterprise IT environment. You will log and manage requests via multiple channels, collaborate with the Service Desk team, and

Grconsulting is seeking a Service Desk Engineer to join their team in Hertfordshire. Ideal candidates have 1-3 years in IT support, strong communication skills, and a passion for technology. The company promotes a hybrid working model, offers ongoing training, and values internal career progression

Solus - an Aviva company is seeking a 1st Line IT Engineer to join our Service Desk, serving 2,500+ users across 40+ sites. You will work with Microsoft 365, Azure, Intune and HaloITSM, handling hardware, software, and networking issues with a focus on reliable service delivery. Training and growth

NHS is seeking an enthusiastic ICT Operations Junior Service Desk Analyst to join the Service Desk team. The role involves handling high volumes of incoming calls, recording details in the IT service management system, and providing basic technical support while collaborating with ICT teams to resol

Spectrum IT Recruitment is assisting a large national UK client to hire a Contract Service Desk Lead for an initial 3-6 month on-site assignment in Portsmouth, Hampshire. The role requires working 4 days per week onsite with occasional travel to London head office, and engagement via Umbrella compan

Alcidion is seeking a proactive Service Desk Analyst to join our UK Service Desk team. You will provide technical and functional support across our Alcidion product suite, triaging incidents and ensuring resolution within SLAs in a healthcare environment. You will collaborate with cross-functional t

With a focus on teamwork and continuous improvement, you'll be part of an inclusive culture that values diversity and provides a competitive salary, unlimited holiday allowance, and ongoing professional development opportunities. Waterstons Limited is seeking a Service Desk Engineer in North East En

Solus Accident Repair Centres in the United Kingdom is seeking a 1st Line IT Engineer to join our Service Desk, the first point of contact for over 2,500 users across 40+ sites. Join a collaborative team using Microsoft 365, Azure, Intune and HaloITSM, with varied work across hardware, software and

Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites. You’ll work closely with 1st, 2nd and IT Field Engineers, contribute to onboarding/offboarding, and help improve processes with documentation and knowledge sharing,. The r

Opus Perm is seeking an IT Service Desk Analyst in Ipswich with a hybrid work model. You will be the first line of IT support, handling incidents and service requests via phone, email, and ticketing systems, aiming for quick resolutions and continuous service improvements. The role requires about 1

The ideal candidate has prior experience in a First Line Service Desk, strong Microsoft 365 administration skills, experience with IT ticketing systems, and a customer-focused approach with a commitment to. Key Recruitment Ltd in Waterlooville is recruiting a permanent full-time IT Service Desk Anal

As an IT recycler and supplier of IT Services, Greensafe IT have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide their customers with guidance and advice through this complex market. Support the onboarding of new customers and engage wi

Responsibilities include creating BRD/FRD documents, coordinating with technical teams, and ensuring alignment with regulatory mandates across Barclays platforms. You will develop reports on risk exposures and collaborate with cross-functional teams to define compliant solutions.

You’ll spend around two hours each day driving, with trips of less than 200 meters between our facilities. We are committed to providing an inclusive workplace and welcome applications from people of all backgrounds, experiences and abilities. We’re looking for someone who is reliable, practical

Being a resident in United Kingdom for the last 5 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in United Kingdom. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a di

And it means you’ll have the flexibility to choose where you work within your country of employment, supported by the digital tools and equipment you need. GTIL and the member firms will continually improve the sustainability of their operations and strive to make a positive impact on clients, peo

IT Support Operative (Level 1). Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. We need a new IT Support Operative for a call centre in Daventry.

We recruit for Residential Support Worker opportunities across our homes and will assess your experience, qualifications and skills throughout the recruitment process to ensure you're considered for the most suitable role. With only 10-11 working days per month, exceptional support from your team, a

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the essential criteria for this role, will be given the opportunity to demonstrate their abilities at the interview. We are excited to be recruiting Bank Support Workers to join us

At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. Competitive salary ~ 25 days holiday ~ Sea-front office with bi-weekly massages and free snacks ~ Private medical insurance via B

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. We are looking for Female Support Workers to work with us in Kingston sup

This is a full-time, permanent position offering the opportunity to play a key role in supporting teaching, learning, and school operations through effective IT provision. This is a varied and hands-on role suited to a dependable professional who enjoys problem-solving and delivering excellent custo

We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk queue, covering the full employee IT lifecycle, keeping core systems reliable, and taking on meatier project work alongside day-to-day support. Juggle the daily flow of support requests against your commitments on long

This position is ideal for someone with a strong interest in IT, excellent problem-solving skills and a desire to work in an educational setting that values reliability, professionalism and high-quality service. IT Services Department: The IT Technician will join a highly skilled, friendly and for

Competitive salary ~ 25 days holiday ~ Sea-front office with bi-weekly massages and free snacks ~ Private medical insurance via BUPA ~ Life assurance ~ Pension scheme (we contribute 5%) ~ Enhanced family leave (e. We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk