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The SEO Manager will need solid knowledge of: * SEO (Search Engine Optimisation) experience. An exciting Digital Marketing Agency is looking for a SEO Manager to join their successful team! This is a permanent role. It is essential that all SEO Managers have first class communication skills &ndash

Recruitment Consultant Ware - Hybrid working 25-35k plus commission HRG is a leading recruitment agency specialising in Further Education sector staffing. With a reputation for excellence and integrity, we connect top talent with institutions that shape the future. Our Further Education division is expanding, and we’re looking for a driven Recruitment Consultant to join our experienced team as we look to grow and develop our business further. As a Recruitment Consultant in our Further Education division, you will be responsible for sourcing, placing, and managing candidates across colleges, sixth forms, and training providers. You’ll build new and strong relationships with clients and candidates ensuring a seamless recruitment experience that supports the delivery of high quality education. Key Responsibilities • Develop and maintain relationships with FE colleges, sixth forms and training providers, • Source and screen candidates for roles including lecturers, assessors, support staff, and leadership positions, • Manage the full recruitment cycle: advertising, interviewing, compliance, placement, and aftercare, • Meet and exceed KPIs related to placements, revenue, and client satisfaction, • Maintain accurate records using our CRM., • Attend client meetings, job fairs, and networking events to grow your own portfolio, • Stay updated with sector trends, funding changes, and curriculum developments Person Specification • Proven experience in recruitment (education sector not essential), • Excellent communication, negotiation, and relationship-building skills, • Target-driven with a proactive and resilient attitude, • Ability to manage multiple vacancies and priorities effectively What We Offer • Competitive base salary with commission, • Hybrid working options, • Ongoing training and professional development, • Supportive team culture and career progression opportunities, • Access to industry events and networking platforms

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes. Location: Welwyn Garden City, Head Office, 4 Silver Court, AL7 1TS Full Time This role will involve: Working with the Support Services Manager to provide cover and support to the homes catering teams in delivering a safe, nutritious, cost effective quality service to all customers. Planning and developing standard recipes and menus across the homes. Working with our residents you will support the creation of new menus to meet their needs and suit their tastes. The opportunity to be involved in our fine dining events, using Quantum Care s award-winning Dining Club concept. To be successful in your application, you will be: The holder of a C G 706/01, 706/02 or NVQ equivalent Intermediate Food Hygiene/ Safety certificate. Well organised. Able to lead a team in the absence of the Chef Manager. Sensitive to the needs of older people. Willing to travel to our different homes when needed. We would love to have you in our team an in return we will provide the following rewards Benefits: Competitive salaries with weekend enhancements. Career development opportunities Recognition of career milestones. First class in house training provided from day one. Company sick pay. Free Employee Assistant Program: Provide colleagues a 24/7 assistance to help balance work, family and life. Company Pension Scheme optional salary death in service benefit (after 1 year). Free DBS and Uniform. Access to thousands of retail discounts and offers. Refer a friend scheme of 500 per referral. Access to a Blue Light Card discounts after getting your first pay slip. Terms and Conditions apply to all benefits This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.

At Quantum Care we are proud of our commitment to providing the highest quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. Our team ensure that all our residents will receive a tailored care adapted to their individual needs, they support them with daily living, including recreational activities, food and drink, administering medication, accessing health care and personal care. They offer support that directly impacts our residents wellbeing, assisting them to enjoy everyday life with dignity. Night Care Assistant Full-time Weekend and Weekdays requried Who we are looking for: You ll be naturally compassionate and patient, it is not necessary to have previous experience of working in a similar care environment because as long as you have a positive attitude and good communication skills, our first-class training will do the rest. You ll be willing to undertake all aspects of care to meet the physical, emotional and social needs of our residents. Training will be provided. A willingness to be trained and to achieve Level 2 Diploma in Health and Social Care. The ability to work shifts (including weekends and evenings). You must be aged 18 years or over to apply for this job. We would love to have you in our team and in return we will provide the following rewards benefits: Competitive salaries with weekend enhancements. Career development opportunities recognition of career milestones. First class in house training provided from day one. Free Employee Assistant Programme: Providing 24/7 assistance to help balance work, family and life. Company Pension Scheme optional salary death in service benefit (after 1 year). Free DBS and uniform. Access to retail discounts and offers. Refer a friend scheme of 500 per referral. Terms and Conditions apply to all benefits This is a great opportunity to join a well-established organisation that offers great career progression. We welcome applications from people around the world who can work in the UK permanently or for a limited time. We need to make sure that our candidates have the right to work in the country as we re not able to employ them otherwise. We are not able to offer sponsorship.

2026 Food & Drink Engineering Maintenance Apprenticeship Programme Location: Sidcup If you enjoy hands-on work and want to improve your technical skills while studying for a Food & Drink Engineering Maintenance qualification, this programme might be perfect for you. You'll have the chance to study while working with our skilled team members, receiving on-the-job coaching and learning opportunities, all while earning an academic qualification. No previous technical experience is necessary; we're looking for individuals who are eager to learn and motivated to grow in this role. Our 2026 apprenticeship programme is open and waiting for your application! At CCEP, we believe in attracting new talent to our business and valuing the innovation that a diverse workforce brings. We welcome candidates from all backgrounds and experiences, with a particular focus on improving gender balance in manufacturing. In return, you'll join an organisation that invests in your development and offers top-notch learning opportunities to help you succeed in the FMCG sector and advance your career. Our Engineering apprenticeship programme offers the following: A four-year programme that will immerse you in Engineering operations, working closely with our site teams and educational partner who will support your studies. The first five months will be a full-time residential experience with other CCEP engineering apprentices at the Northwest Training Council in Liverpool, with accommodation fully funded by CCEP. After this residential phase, you'll return to your CCEP Manufacturing site to continue your on-the-job learning. Upon successful completion of the programme, you'll achieve a Level 3 Apprenticeship in Food and Drink Maintenance Engineering. Your starting salary for the program is £26,425 with annual salary reviews. We also offer excellent benefits, including 25 days of annual leave (with an option to purchase up to 10 additional days), a pension scheme, access to 24/7 Wellbeing programs (Employee Assistance Program and Doctor Care Anywhere), and flexible benefits to suit your needs. You'll be joining a world-class organisation that prioritises an inclusive and diverse workplace, employee wellbeing, and exceptional training and development throughout your career. What we expect from you: We expect you to have at least GCSE grade 4 (or equivalent) in Maths and English. We welcome applicants who may have faced barriers to education or have disabilities; please let us know if you require adjustments to meet these criteria. You should also demonstrate an interest in manufacturing, a willingness to learn, and a strong desire to complete the program and become an accomplished engineer. You must be eligible to work in the UK and have lived in the UK for a minimum of three years. The closing date for applications is 28/11/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider . We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Accounts Assistant - Managed Service Provider (MSP) Location: Broxbourne (Office-based) Salary: £25,000 - £30,000 (DOE) Hours: Full-time, permanent An established yet growing Managed Service Provider (MSP) specialising in unified communications is seeking an Accounts Assistant to join its friendly, close-knit finance team in Broxbourne. The business supports over 1,200 clients across the UK and continues to expand its operations, offering a fantastic opportunity for someone looking to develop their career within a dynamic and supportive environment. The Role The Accounts Assistant will play a key role in the day-to-day financial operations of the company. Acting as a first point of contact for client billing and account queries, the successful candidate will ensure accurate, timely, and professional communication with both clients and colleagues. Key responsibilities include: Managing client billing queries and payment processing Raising and reconciling invoices using Xero Supporting credit control and chasing outstanding payments Processing supplier invoices and assisting with purchase ledger tasks Reconciling bank accounts and assisting with month-end reporting Providing general support across the finance function as required The Candidate The ideal candidate will have: Previous experience in a finance or accounts role (ideally within an MSP or similar service-based business - or fast paced environments) Working knowledge of Xero (preferred) Excellent attention to detail and numerical accuracy Strong communication and interpersonal skills A proactive attitude with a willingness to learn and support the wider team The Opportunity This is an excellent opportunity to join a stable, fully office-based finance team within a successful and expanding technology business. The company offers a supportive and collaborative working environment, exposure to a wide variety of accounting tasks, and genuine opportunities for professional development as the business continues to grow.

Mode Search is currently partnered with a fast-growing, contemporary fashion brand in their search for a Wholesale Account Manager based at their head office in Hertfordshire. The business is ecommerce-led but has seen significant growth in wholesale over recent years and is now focused on expanding both UK and international accounts. The team is small, approachable, and highly collaborative, with the founder remaining very hands-on. The office is easily accessible from London, making it ideal for candidates seeking a 2–3 days in-office, hybrid working arrangement. This is a fantastic opportunity to join an emerging brand and take ownership of key wholesale accounts, building relationships with existing partners and securing new opportunities to drive growth. You will be responsible for managing all aspects of account management, supporting strategic decisions, and ensuring the brand continues to expand its presence in key markets. Key Responsibilities: • Manage wholesale accounts from onboarding through to delivery, ensuring smooth processes and strong partner relationships., • Lead seasonal showroom appointments, preparing presentations, agendas, and sales analysis., • Identify and secure new partnership opportunities to expand the brand’s footprint in the UK and internationally., • Support retail partners with product training and merchandising guidance., • Analyse sales and performance data and provide insights for strategic planning., • Maintain accurate account forecasts and monitor financial risks and opportunities., • Collaborate with marketing and design teams to create sales collateral and in-store initiatives. Requirements: • Experience managing wholesale accounts for premium, contemporary, or luxury womenswear brands., • Established industry contacts within womenswear., • Proven ability to develop UK and international accounts., • Strong sales, negotiation, and presentation skills., • Excellent organisational and analytical abilities., • Advanced knowledge of Excel. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to if you would like to apply.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in John Lewis Welwyn Garden City. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Account Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Account Manager is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Previous retail sales management experience, preferably in a luxury environment., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in John Lewis Welwyn Garden City. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Join The Gym Group - and achieve your Personal Best Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group , we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240 locations across the UK , we lead the way in providing a high value, 24/7 fitness experience that's inclusive, innovative, and engaging . Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: ✔ Unrivalled Growth

A leading provider of large-format and environmental graphics, based in Hertfordshire, is looking for a talented Project/Account Manager to join its busy design studio on a permanent basis. Working across a diverse client portfolio, you’ll oversee the delivery of a wide range of large-format print projects — from signage and wayfinding systems to building branding and environmental graphics (plus the occasional unusual print request!). You’ll collaborate closely with internal teams and project stakeholders to manage budgets, timelines, and briefs, ensuring projects run smoothly from concept to installation. Your day-to-day will include coordinating design and artwork, resolving production challenges, liaising with the in-house print team, handling all project administration, and maintaining exceptional service standards and quality throughout. You will need to be: • Dynamic, organised, and a confident communicator, • Strong negotiation and problem-solving skills, • Have proven experience in project or account management within a design studio or print environment, • Able to thrive in a fast-paced, collaborative setting, • Available for an immediate or quick start This is a fully office-based role (Monday to Friday), with free onsite parking provided.

Pretty Lavish continues to emerge within the fashion industry, bridging the gap between high street and designer brands. Recognised for our sophisticated occasionwear, luxury knitwear and more recently our sleek and modern bridesmaids collection. We strive to make luxury affordable by designing quality, timeless and versatile designs that can be worn day to night, season to season and loved for years to come. As Pretty Lavish grows, we are looking for a passionate, hardworking and humble individual to join us on this exciting journey in this newly created role. This role involves building and managing relationships with key accounts, sales figures and securing new partnerships in line with our strategy. The ideal candidate will have previous experience managing accounts for a premium, contemporary, or luxury fashion clothing brand. They must be results-driven, possess excellent sales and negotiation skills. This is an exciting opportunity to join our emerging brand and really put a stamp on UK and international growth. Roles and Responsibilities • Manage key wholesale accounts and third-party partners, overseeing the entire process from product showcases to order placement and final delivery., • Lead seasonal showroom appointments—both in-house and on the road—with existing and prospective partners, including full preparation (presentations, agendas, and sales analysis)., • Ensure seamless onboarding and setup of new wholesale accounts., • Oversee end-to-end account management for current partners, building strong, long-term relationships., • Drive international business growth in alignment with the brand's wholesale strategy and guidelines., • Identify and pursue new partnership opportunities to expand brand presence in key markets., • Conduct seasonal product training for brick-and-mortar retail partners., • Identify and develop Visual Merchandising (VM) and Shop-in-Shop (SiS) opportunities in line with the broader wholesale strategy., • Compile, analyse, and present sales and performance data for weekly and monthly trade meetings., • Support strategic business meetings (including SWOT analysis and best and worst) with relevant data insights., • Maintain ownership of assigned wholesale account forecasts, assessing financial risks and opportunities., • Assist with the setup and installation of seasonal showrooms, playing a key role in executing appointments., • Ensure all wholesale spreadsheets and systems are up-to-date and accurately maintained., • Collaborate with marketing and design teams to develop sales collateral and in-store retail opportunities. Qualifications, Skills and Experience • At least 10+ years with wholesale branded experience, • Current industry contacts in womenswear, • Previous experience with outreach and onboarding new business, • Strong knowledge of fashion markets, • Proven track record in developing UK and INTL accounts, • Strong sales management, organisation and analytical skills, • Strong negotiation and presentation skills, • Advanced in Excel

Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! We are looking for individuals and groups of Solicitors, FCILEx or Licensed Conveyancers with 4 years PQE + to join our consultancy. Why choose us? • Earn up to 75% of what you bill; your split will not drop below 70%., • Choose your own clients, fees, hours and volume of work., • Work from home, 100 days access to hot-desking facilities., • PII cover up to £20 million., • Access to nationwide offices and meeting rooms., • Free calls through our app., • Immediate access to our accreditations., • Fully optimised CMS and electronic systems., • Access to business development., • Dedicated liaison team., • Technical head for ops, legal support and training. And much more. So, if you want a career without limits and freedom, then we may be your next move. To find out more, contact us now to chat confidentially with one of our advisors. PS We have more avenues for professionals wanting to be office-based, working as part of a team or have different qualification levels!

Novumgen is Expanding – Are you a recent pharmacist graduate and looking to kick start your career. At Novumgen, we’re proud to be growing and expanding— Join our commercial team within the pharmaceutical Industry. You’ll play a key role in driving growth and innovation, ensuring our products reach more people. This involves developing and executing effective sales and marketing strategies, fostering strong relationships with healthcare professionals, and navigating complex market dynamics to make a positive impact on global health. We’re looking for a unique blend of expertise: a qualified pharmacist graduate that’s wants to pursue a career within the commercial world of the pharmaceutical industry to make a lasting impact in healthcare. About Novumgen We are a diverse, integrated specialty pharmaceutical and biological company — a collective of entrepreneurs and scientists — focused on developing, manufacturing, and supplying innovative products that benefit both patients and prescribers. Our work bridges science and business, ensuring life-changing medicines reach those who need them most. You will have the opportunity to work across key areas, providing a deep understanding of the Pharma industry and developing essential business skills. Role Summary As a Commercial Pharmacist Graduate joining our Pharma divisions, you will gain hands-on experience across a diverse range of commercial functions. These include strategic areas such as sales and marketing, digital innovation, insights and analytics, consumer behaviour, lifecycle management, launch excellence for new therapeutic assets, pricing and market access, competitive brand strategy, business development, financial planning, and commercial modelling. Our programme is designed to build capabilities that extend beyond traditional commercial roles—fostering innovation, operational efficiency, and strategic decision-making. This comprehensive exposure will equip you with the commercial acumen and cross-functional expertise required to thrive in a dynamic, fast-paced healthcare environment. Skills Requirements • Qualified pharmacist (GPhC registered), • Bachelors Degree in a Healthcare/Pharmacy related qualification., • Strong understanding of pharmaceutical products, therapeutic areas, and healthcare systems., • Desirable to have previous commercial experience in the pharmaceutical or healthcare industry, • Track record of influencing and negotiating with healthcare stakeholders, • Excellent presentation, communication, and relationship-building skills, • High performer who thrives both independently and in a team environment

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Do you have a Design Agency background? Join Our Team as a Project Manager! Are you ready to take the next step in your career? Our client, a leading organization in the retail industry, is on the lookout for a dynamic and enthusiastic Product Development Project Manager to join their Fresh Foods team! This is an exciting opportunity to contribute to innovative product development and make a tangible impact in a fast-paced environment. Role: Product Development Project Manager Duration: 12 Months Location: Welwyn Garden City (3 Days in Office) Rate: £57,000 - £60,000 What You’ll Do: As the Product Development Project Manager, you will play a pivotal role in driving projects from start to finish. Your responsibilities will include: • Supporting Product Plans: Collaborate with your team to create achievable product plans, ensuring capacity and deliverables are on point from day one., • Coordinating Teams: Work closely with the product development and design teams, managing capacities and processes to ensure that all projects are delivered as promised., • Managing Systems: Oversee the MPD system, keeping projects updated and contributing to its continual improvement., • Governance: Ensure projects adhere to critical paths and budgets, sharing risks and escalating concerns with solutions in hand., • Meeting Management: Organize diaries for milestones, write clear minutes, and ensure actions are completed., • Stakeholder Engagement: Attend NWT meetings to align key stakeholders on all live and upcoming projects., • Design Support: Assist the design team in managing designs and collating necessary briefs., • Training and Mentoring: Provide guidance on the milestone process for new starters or those needing extra support. Who You’ll Work With: You’ll collaborate with a variety of teams, including Product Development, Buying, Technical, Brand, Design, and Suppliers. Your role will be key in ensuring everyone is aligned and working towards common goals! What We’re Looking For: To thrive in this role, you should possess: • Must have: Experience in a Design Agency background., • Excellent Project Management Skills: Proven track record of managing projects in a fast-paced environment, preferably in the food industry., • Strong Organizational Abilities: Highly organized and efficient, with the capability to prioritize tasks effectively., • Outstanding Communication Skills: A knack for conveying complex information clearly, both verbally and in writing., • Stakeholder Management Expertise: Exceptional influencing skills to engage various stakeholders., • A Positive Mindset: A proactive, solutions-focused attitude that drives results. Why Join Us? This is your chance to become part of a vibrant team where your contributions will be valued and recognized. You’ll have the opportunity to develop your skills in a supportive environment and play a crucial role in shaping the future of fresh foods in retail. Ready to Apply? If you’re excited about this opportunity and meet the qualifications, we want to hear from you! Join our client in their mission to deliver exceptional products and take your career to new heights. Apply today and let’s create something amazing together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven’t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities’ employer.

Contact Centre Manager – £50k Location: Welwyn Garden City (fully office-based) Salary: £50,000 per annum + excellent benefits Contract: Full Time, Permanent The Opportunity We’re proud to be supporting an award-winning, industry leader in their search for a Contact Centre Manager to lead their multi-channel operation. Known for their outstanding reputation and market-leading customer service, they’re looking for a driven and strategic leader to continue raising standards across inbound, outbound, and email channels. This is a career-defining role for someone who thrives on people leadership, strategic planning, and delivering premium customer experiences. The Role As Contact Centre Manager, you’ll lead, coach, and develop a team of advisors with the support of Team Leaders, ensuring the delivery of consistently exceptional service. You’ll be responsible not only for maintaining high performance and quality standards, but also for shaping the strategy of the contact centre, identifying opportunities for improvement, and introducing ideas that drive growth. Key responsibilities include: • Leading, coaching, and developing advisors with the support of Team Leaders, • Monitoring and improving quality standards across all customer interactions, ensuring every touchpoint reflects a premium customer journey, • Using data and insight to guide strategic decision-making, highlight trends, and spot opportunities, • Identifying growth opportunities for the business, including ways to increase revenue and enhance customer loyalty, • Owning performance metrics across service levels, conversion, and productivity, • Streamlining workflows, scripts, and processes to improve efficiency and customer satisfaction, • Contributing to workforce planning, resourcing, and operational strategy, • Partnering with senior leadership to align customer contact with wider business objectives, • Driving continuous improvement and embedding a performance-focused culture that supports commercial growth About You You’ll be a confident, tenacious leader who combines strong operational knowledge with the ability to think strategically. With proven success managing contact centres or large customer service teams, you’ll bring a coaching-first mindset, commercial awareness, and the ability to inspire high-performing teams. You will need: • Proven experience managing a contact centre or large customer service/sales team, • Strong background in coaching, development, and upskilling teams, • Experience monitoring quality and raising standards of performance, • Commercially minded with the ability to identify improvements and revenue opportunities, • Strategic thinker with experience influencing business direction, • Data-driven approach with strong decision-making and problem-solving skills, • Fully office-based in Welwyn Garden City (not hybrid or remote) Why Join This Team? As an award-winning organisation, this company combines outstanding customer service with a reputation for excellence. As Contact Centre Manager, you’ll play a pivotal role in shaping the future of the function, delivering strategic improvements, and driving results across a multi-channel operation. • Competitive salary of £50,000, • 25 days holiday plus bank holidays, • Career progression and professional development opportunities, • The chance to make a strategic impact at an award-winning, industry-leading organisation This vacancy is being advertised by SRM Recruitment – Welwyn Garden City office. If you are interested in this role or are looking for a similar opportunity, please contact Senior Consultant Lizzie Burgess directly for a confidential discussion. Our Welwyn Garden City team specialise in permanent, temporary, and contract recruitment across Accountancy & Finance, Human Resources, Marketing & Creative, Office Support, and Procurement & Supply Chain, helping candidates find the right role for their skills and career ambitions.

HGV Class 1 Driver Hemel Hempstead £36000 - £40000 per year - UK work permit mandatory About the Role We are currently looking to recruit drivers for immediate start. Very little manual work is required - Trunking We can accept ONLY PAYE. No more than 6 points and 2-year checkable driving history is required. Minimum of 6 months UK driving time is required. We offer work for drivers with little to no experience! HGV Driver Benefits Join KSK Logistics LTD as an HGV Driver, and help us ensure freight arrives at the right place at the right time - every time. There’s no loading or unloading required. It’s all about driving safely, providing good customer service, and working positively with other members of the team. You must have: Valid C+E Class 1 license with no more than 6 penalty points Driver CPC card with no current suspension or revocation Right to work in the UK English language skills for safety Willing to undergo a Background Check and Drug and Alcohol test We offer: £36000 - 40000 5 - 6 Shifts per week Performance bonus scheme + other benefits Consistent, regular work Dynamic shift pattern - day and night shifts Holiday and sick pay Parental leave (maternity/paternity) Workplace pension State-of-the-art equipment and technology Excellent on-site facilities Driver training Driving, Driver, Truck Driver, HGV Class 1, HGV Driver

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Skilled Worker Welwyn Garden City £ 26,680 - £28,085per year 40 hours per week We are looking for a Skilled Worker to join our day to day team based in Welwyn Garden City. As a Skilled Worker you will be responsible for providing an effective maintenance and repairs service that meets contract and customer expectations. Working alongside other Operatives, the role will include collecting rubbish, moving materials, fetching and carrying, ground works, damp and mould treatments, fencing, repairs, installing signage, paving, painting, general works across lots of sites in the area. The role of Skilled Worker will include: • Carrying out construction, fault fixing and maintenance duties to help the Operatives on site, • Completing out repair jobs via our FSM app, • Liaising with the planning team, • Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed, • Providing accurate and timely information on progress of jobs, • Collection of rubbish and debris from work areas and dispose in the skip, • Qualified to NVQ Level 2 or have relevant trade background, • Relevant experience in a similar role, • Working knowledge of the application of Health and Safety legislation, • Demonstrable experience of working to deadlines and prioritising work loads, • Ability to use and update computerised systems (including PDA) for work scheduling, • Good communication skills We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: • 25 days annual leave plus public holidays, • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools, • Employee recognition scheme, • Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 25 November 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

A fantastic opportunity has arisen for an experienced Bookkeeper to join a flexible and supportive team where you’ll take ownership of the day-to-day finances and play a vital role in keeping the business running smoothly.This hybrid role offers genuine flexibility and the chance to make a rea

What's on offer for SEN Learning Support Assistant?. Join a fantastic and inclusive SEN provision in Ware as an SEN Learning Support Assistant, where you'll play a key role in helping learners reach their full potential. Academics are seeking an SEN Specialist Teaching Assistant to join an inclusive

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We are seeking Warehouse Operatives to join a traditional warehouse team for a short-term assignment. This role involves manual handling and walking throughout the warehouse, so physical fitness is essential. The warehouse is a short walk from Welwyn Garden City train station and is accessible via l

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Job Title: Part-Time Picker/Packer Location: Welwyn Garden City Hours: 1:00 PM - 5:00 PM or 12:00 PM - 4:00 PM Days: Monday to Friday Pay Rate: £11.Role Overview: We are seeking a reliable and detail-oriented Picker/Packer to join our team on a part-time basis.This position involves ligh

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Our client, a healthcare charity based in Stevenage, is currently seeking a dynamic Head of Fundraising (F/T and P/T applications considered – Hybrid Working) to join their team.

Security Analyst - Mainframe RACF Location: Welwyn Garden City (Shire Park) - Hybrid Working Function: Technology Security and Capability Duration- fixed term contract - 6 months About the role We're seeking a skilled Mainframe Security Analyst to join a Security Operations & Detections te

About the Company: Morson Edge is currently seeking an experienced Forklift Operator for one of our highly esteemed clients who have recently expanded to the Hoddesdon area.We are excited to welcome a new member to our team of professionals, offering a fantastic opportunity to join a reputable and

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Our client based in Broxbourne, Hertfordshire is a leading provider of rail transport and maintenance services, and they currently have an exciting opportunity for an experienced Forklift Driver (Counterbalance) to join their team as soon as possible!.The role will be temporary on going until furthe

The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our. We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Sureserve mission is to be the tru

Civil Design Engineer Location: Hertfordshire (Hybrid Working Available) Salary: Up to £45,000 + Excellent Benefits An excellent opportunity has arisen for a talented Civil Engineer to join a leading multidisciplinary engineering consultancy based in Hertfordshire. The Role As a Civil Engi

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