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Job Title: Customer Success and Retention Director Salary: c. £80,000 - £100,000 + discretionary bonus + commission OTE: £110,000 - £120,000 Location: Bath - hybrid, 2-3 days per week in office Join one of the UK's leading Public Sector Procurement SaaS businesses in an Executive leadership role with ownership of customer success and retention. At Contracts Advance, we're helping organisations across the UK find and win public sector contracts. Since 2008, we've grown into a thriving SaaS business, with more than 3,000 organisations using our software and services to discover and secure contracts. With circa 35% year-on-year growth for the past five years, ambitious plans and a team of talented, driven individuals, we're creating an environment where people can build meaningful careers, make a genuine impact and grow with the business. Your Impact: As a Customer Success and Retention Director at Contracts Advance, you'll take full ownership of the end-to-end performance of our Customer Success and Retention department, with accountability for retention, renewals revenue, customer engagement, usage performance and the operational delivery of the CA customer journey. Reporting to the Board and operating as part of the Executive Management Team, you'll work closely with fellow Directors, Product, Technology, Sales and Marketing, Finance and business support functions to strengthen the customer experience, improve retention and support the wider growth ambitions of the business. If you're motivated by leading teams, improving customer outcomes and driving recurring revenue performance in a fast-growth SaaS environment, this is an exciting time to join us. Day to day you will: • Own and deliver retention and usage targets, including Gross Renewal Rate (GRR), Net Renewal Rate (NRR) and application usage performance., • Lead the Customer Success and Retention department, ensuring the team delivers a consistent, high-quality customer journey from handover through to renewal and long-term growth., • Take accountability for renewals revenue performance, forecasting, reporting and customer health insight., • Drive strong account management, renewals processes, CRM hygiene, governance and operational discipline across the department., • Lead, coach and develop Customer Success Account Managers, strengthening leadership capability, performance management, capacity planning and succession., • Oversee key strategic accounts, supporting retention, advocacy and long-term customer value., • Analyse customer, usage and performance data to identify trends, risks and opportunities to improve retention across all customer types., • Work closely with Product, Technology, the Executive Team to influence the Product Roadmap, strengthen the value-add proposition and ensure the Contracts Advance platform remains market-leading., • Use wider service lines, advisory insight and customer feedback to enhance the customer proposition and create additional value for customers., • Manage people-related matters where required, working closely with HR to support effective leadership, performance management and team development., • Contribute fully at Executive Team level, providing clear reporting, risk updates and progress insight to the Board. Essential Experience: • Proven experience leading account management and retention-led teams at a senior level, ideally within a SaaS environment., • Developing departmental strategies to compliment the overall business strategy, • Exposure to Product, data or technical teams., • Strong track record of delivering retention and revenue targets., • Commercially astute, with strong analytical, forecasting and reporting capability., • Excellent leadership, communication and stakeholder management skills., • Experience driving process improvement, governance and operational efficiency., • Ability to lead cross-functional teams and manage reporting structures., • Demonstrable experience using wider service lines to drive a stronger value-add proposition. Desirable Experience: • Experience bidding for and winning public sector work, with a strong understanding of public sector procurement processes. Life at Contracts Advance: As well as the opportunity to shape a significant part of the business, you'll be joining an ambitious, growing and market-leading organisation where your leadership will directly influence customer outcomes, team performance and the next phase of CA’s growth. • Hybrid working, • 25 days holiday plus bank holidays, • Extra day off to celebrate your birthday, • Annual Executive Discretionary Bonus, • Commission and bonus structure linked to monthly team performance against GRR, NRR and application usage targets, • NEST pension scheme, • Private Healthcare through Aviva, • Cycle to work scheme, • Bi-annual company strategy and social days at The Ivy, • Company Christmas Celebrations, • Giving back to our local community through our charity partnership with Mind Bath Sound Like Your Next Challenge? If you're an experienced customer success and retention leader who wants to be part of the Executive Management team, take ownership of a high-impact function, build scalable ways of working and help shape the future of a growing SaaS business, we'd love to hear from you. Recruitment Statement Contracts Advance is an equal opportunities employer and is committed to meeting its responsibilities under the Equality Act 2010. We value the diverse experiences, perspectives and talents that every individual brings to our business and are committed to creating an inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from all backgrounds and will ensure that all candidates are treated fairly throughout the recruitment process.

Assistant Manager | Fashion Retail | Bath | £31,700 + Excellent Benefits Step into a high-profile fashion retailer based in Bath! We are looking for an exceptional Assistant Manager to join a fast paced, high volume retail environment where service, energy, and strong leadership are key to success. This opportunity is ideal for a retailer who thrives in busy settings, leads confidently on the shop floor, and knows how to motivate a team to deliver consistently high standards, even during peak trading periods. Working closely with the Store Manager, you will play a key role in driving performance, supporting daily operations, and creating an engaging environment for both customers and colleagues. What You Will Do Lead the team on the shop floor with confidence and presence Create a positive, service focused atmosphere for customers and staff Support daily store operations while maintaining excellent standards Use observation and insight to drive commercial performance Champion strong customer service during high footfall trading Coach, develop, and motivate the team to reach their full potential What We Are Looking For in our new Assistant Manager You will come from a fast paced, high volume retail background and be comfortable managing busy environments...

Company description: Refresco Bridgwater Job description: As the Continuous Improvement Technician, you will play a key supporting role in driving daily performance improvements across critical production assets. Working closely with the CI Team Lead and CI Engineer, you will provide the data, analysis, and CI discipline needed to identify losses, solve problems, and sustain improvements on the line. You will act as the analytical and behavioural link within the Focused Improvement Team (FIT), ensuring that performance data is accurate, visible, understood, and used to drive consistent operational improvement. Continuous Improvement Technician Focused Improvement Team (FIT) Days, Monday Friday Whats in it for you? • 10% Annual bonus, • 28 days holiday + bank holidays, • Purchase extra holiday scheme, • 4% Employer pension contribution, • Life assurance, • Access to employee benefits platform Cheers which includes flexible benefits such as; healthcare cover, healthcare cash plan, dental insurance, car scheme, activities pass, financial services, will writing services etc. Role Purpose The Continuous Improvement Technician supports the delivery of continuous improvement activity by providing accurate data, structured analysis, and hands-on CI discipline across the production environment. This role ensures that performance issues are clearly identified, properly understood, and effectively communicated to support decision-making within the CI Team. Working closely with operations and engineering teams, the CI Technician helps embed standard work, CI tools, and problem-solving behaviours into daily activity. Key Responsibilities • Collect, analyse, and interpret OEE/MME data, downtime, waste, and performance losses, • Identify trends, recurring issues, and improvement opportunities across production lines, • Support the CI Team Lead in deploying RMS Standard and CI tools within the FIT programme, • Assist with root cause analysis (RCA) and structured problem-solving activities, • Support implementation and tracking of long-term corrective actions, • Maintain and update performance systems including QlikView, OEE tools, and CI dashboards, • Prepare daily performance boards, huddles, and visual management tools, • Communicate data insights and improvement opportunities to operational and CI stakeholders, • Coach operators and frontline teams on basic CI tools, standards, and behaviours, • Support standardisation of processes and ensure adherence to agreed best practice, • Work cross-functionally to support improvements in Safety, Quality, Cost, Delivery, and People KPIs, • Ensure CI documentation, records, and reporting are accurate and up to date, • Actively support continuous improvement culture through presence on the shop floor About You You are an analytical, detail-focused team player who enjoys working with data and people in a fast-paced manufacturing environment. You have a strong understanding of how performance is measured and improved, and you are motivated by solving problems and supporting operational excellence. You are confident engaging with operators and engineers, and you understand the importance of structure, consistency, and discipline in continuous improvement. Essential Qualifications & Experience • Strong IT and analytical capability (Excel, OEE tools, QlikView or similar), • Strong understanding of H&S, food safety, and manufacturing principles Desirable: • Experience in high-speed automated manufacturing environments, • Six Sigma Green Belt qualification Why Join Us? • Be a key part of a structured Continuous Improvement team driving real performance gains, • Gain exposure to advanced CI tools, methodologies, and engineering-led improvement programmes, • Develop analytical, problem-solving, and CI leadership capability, • Work in a collaborative, fast-paced FMCG manufacturing environment Summary The Continuous Improvement Technician enables continuous improvement by providing the data, analysis, and CI discipline that supports the CI Leads strategy and the CI Engineers executionensuring improvements are understood, measured, and sustained. #LI-GK1 Continuous Improvement Reliability Process Improvement Asset Improvement Operational Excellence Op Ex Manufacturing excellence process optimisation - Operational Performance JBRP1_UKTJ

About the Role My Homecare Bristol is seeking an ambitious, driven and experienced Service / Complex Care Manager to lead, develop and expand our exsisiting Supported Living and Complex Care services. This is an exciting career opportunity for a motivated leader who is passionate about delivering outstanding, person-centred care and is ready to work towards CQC Registration as Registered Manager. We currently operate two 3-bed supported living properties and provide community-based support. The successful candidate will play a key strategic role in developing existing services, sourcing new packages of care, building partnerships with housing associations and commissioners, and driving service growth across Bristol. About Our Service We support adults with: • Learning Disabilities, • Autism, • Mental Health conditions, • Developmental impairments, • Complex needs and behaviours that challenge Our mission is to enable people to live independently in their own homes and communities, empowering them with choice, control and dignity. We are strong advocates for the rights of individuals who require additional support. Key Responsibilities Service Development & Growth • Develop and expand Supported Living services across Bristol., • Work closely with local commissioners, social workers and funding panels to secure new care packages., • Review council-provided placement lists daily to identify and pursue new opportunities., • Source suitable tenants (in partnership with Local Authorities) for existing and new supported living properties., • Establish and maintain partnerships with local housing associations to develop new supported living schemes., • Develop and manage outreach and live-in care packages. Operational Leadership • Manage the safe and effective delivery of 24/7 supported living services., • Ensure services are fully compliant with CQC regulations and work towards CQC Registration., • Oversee care planning, risk assessments and support plans., • Ensure person-centred practice is embedded across all services., • Promote independence, choice and community inclusion for service users., • Maintain high-quality documentation and accurate records. Clinical & Complex Care Oversight • Conduct comprehensive assessments for individuals with learning disabilities and complex needs., • Develop and implement personalised care and support plans., • Monitor and evaluate outcomes and service effectiveness., • Administer and oversee medication management where required., • Apply Positive Behaviour Support (PBS) frameworks in practice., • Ensure best practice in managing behaviours that challenge. Team Leadership & Workforce Development • Recruit, develop and lead a high-performing supported living team., • Coach and mentor support workers working in challenging environments., • Deliver and coordinate staff training including:, • Safety Intervention, • Positive Behaviour Support (PBS), • Autism Awareness, • Conduct supervision, appraisals and performance management., • Promote a positive, accountable and empowering team culture. Stakeholder Engagement • Build effective relationships with:, • Local Authorities, • Commissioners, • Housing Associations, • Families and advocates, • Multidisciplinary professionals, • Act as an advocate for individuals with learning disabilities and complex needs. CQC & Governance As the prospective Registered Manager, you will: • Work towards CQC Registration (experience desirable but not essential)., • Ensure full compliance with regulatory requirements., • Embed policies, procedures and quality assurance systems., • Maintain high standards of safeguarding and risk management., • Lead service improvement initiatives. Person Specification v Essential Requirements • Minimum 2 years experience in service management or operational leadership within:, • Learning Disabilities, • Autism, • Mental Health, • Complex Needs, • Strong working knowledge and practical experience of Positive Behaviour Support (PBS)., • Experience leading, developing and empowering teams., • Experience managing challenging behaviour using best-practice approaches., • Relevant Health & Social Care qualification (Level 3 minimum; Level 5 desirable)., • Strong understanding of safeguarding and person-centred practice., • Willingness to work flexibly, including evenings, weekends and bank holidays where required. Desirable • Experience with CQC registration process., • Experience developing supported living services., • Experience working with commissioners and housing associations., • Knowledge of local authority funding pathways. What We Offer • Opportunity to shape and grow a developing service., • Clear pathway to CQC Registered Manager status., • Autonomy to develop new supported living and complex care packages., • Supportive leadership environment., • The chance to make a real and lasting difference in peoples lives. Why Join Us? This is more than a management role it is an opportunity to build and shape a service that transforms lives. If you are passionate about empowering individuals with learning disabilities and complex needs, and you have the drive to grow a high-quality supported living provision, we would love to hear from you. Apply today and become part of a team that truly makes a difference. Job Types: Full-time JBRP1_UKTJ

Continuous Improvement Engineer (Lean Manufacturing)Location: Clevedon, North Somerset Salary: Up to £60,000 per annum + Bonus Job Type: Full-time, Permanent Working Pattern: On-site Benefits & Package Package includes: • Up to 7.5% annual bonus, • Up to 8% employer pension contribution, • Life assurance, • Health cash plan, • Wellbeing programme, • Discounted gym memberships, • 25 days holiday plus bank holidays, • Free parking & subsidised canteen About the Role We are looking for an experienced Continuous Improvement Engineer to drive operational excellence across a busy manufacturing environment through Lean Manufacturing and Six Sigma principles. You'll lead improvement projects, coach teams, embed best practice, and help optimise manufacturing processes to improve productivity, quality, and efficiency. Key Responsibilities • Deliver Lean Six Sigma training and coach employees at all levels., • Support Manufacturing Engineering teams with Lean tools including PFMEA, Process Capability and Line Balancing., • Develop and maintain Lean manufacturing standards and best practices., • Lead cross-functional continuous improvement projects using Lean and Six Sigma methodologies., • Facilitate root cause analysis and structured problem-solving activities., • Use Value Stream Mapping and data analysis to identify improvement opportunities., • Monitor and report on KPIs relating to quality, productivity, and cost savings., • Work with leadership teams to prioritise improvement initiatives., • Represent the business at continuous improvement meetings and share best practice across teams. About You You'll have experience driving continuous improvement within a manufacturing or engineering environment and be passionate about delivering measurable business improvements. You'll ideally have: • Engineering degree or equivalent qualification., • Lean Six Sigma Green Belt certification., • Proven experience leading Lean improvement projects., • Knowledge of Kaizen, DMAIC, Value Stream Mapping, PFMEA and Root Cause Analysis., • Experience improving manufacturing processes and supporting production teams., • Strong communication, stakeholder management, and analytical skills., • Excellent IT skills, including Microsoft Office., • A proactive approach with a strong commitment to health and safety. Location This is an on-site role based in Clevedon, North Somerset, working closely with Manufacturing Systems, Supply Chain, Purchasing, and Production teams. How to Apply Click Apply to submit your CV for consideration. If you have any questions about this opportunity, please contact Kirk at Pertemps, Bristol. JBRP1_UKTJ

Company description: Refresco BV Job description: Are you passionate about driving engineering excellence and leading continuous improvement? At Refresco, were looking for a dynamicReliability & Improvement Engineerto play a pivotal role in optimising our plant performance and equipment reliability. Working at the forefront of innovation in a fast-paced manufacturing environment, youll champion strategic initiatives, coach engineering teams, and deliver tangible results that support our growth and success. If you're ready to make a real impact and thrive in a collaborative, high-performance culture we want to hear from you. Reliability & Improvement Engineer Bridgwater, Somerset Shift Pattern: Days Monday Friday 38 hours Whats in it for you? • 10% Annual bonus, • 28 days holiday plus bank holidays, • Purchase extra holiday scheme, • 4% Employer pension contribution, • Life assurance, • Online doctors appointments for you and your family, • Access to employee benefits platform Cheers which includes flexible benefits such as; healthcare cover, healthcare cash plan, dental insurance, car scheme, activities pass, financial services, will writing services etc. About the Role: As a Reliability & Improvement Engineer, you will be a key driver in deliveringEngineering Excellencethrough the application of five strategic pillars: • Autonomous Maintenance, • Focused Improvement, • Professional Maintenance, • Early Equipment Management, • Training & Development Key Responsibilities: • Champion engineering best practices and drive change in collaboration with the Departmental Engineering Manager., • Foster a culture of innovation, continuous improvement, and high performance., • Coach teams on Maintenance and Reliability tools, concepts, and practices to build capability and long-term sustainability., • Identify cost-saving opportunities through improved equipment reliability, parts life, labour efficiency, and other techniques., • Evaluate training needs and contribute to developing and enhancing maintenance training programs., • Utilise CMMS systems (IDhammar/SAP) for data analysis and reliability action planning., • Apply in-depth analysis, testing, and measurement for effective risk-based failure mitigation., • Share best practices and root cause solutions across the organisation to ensure standardisation and improve performance., • Maintain a strong Mechanical/Electrical foundation, with a sound understanding of automation., • Ensure all work aligns with Refresco safety policies, procedures, and compliance requirements., • Be directly accountable for themechanical efficiency (MME)of the process plant., • Lead the escalation and resolution of service risks, budget control, and achievement of KPIs., • Contribute to volume and EBITDA targets through effective reliability initiatives., • Inspire and engage engineering colleagues to identify, prioritise, and execute corrective, preventative, and predictive actions using root cause analysis. What Were Looking For: • A passionate and proactive individual with a strong Mech/Elec background., • Proven experience in engineering leadership with a drive for continuous improvement., • Strong interpersonal skills to coach, influence, and motivate teams., • Entrepreneurial mindset with a commitment to high performance and team development., • A role model who embraces and promotes Refrescos core values, ESG goals, and our Great Place to Work culture. About Refresco: Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand. Our drinks on every table. That's the Refresco vision. Were a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and were only just getting started. Were the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether its packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers. Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process. #LI-GK1 Reliability & Improvement Engineer / Process Engineer / R&I Engineer JBRP1_UKTJ

Lead Controls Engineer Location: Clevedon, North Somerset Salary: Up to £62,000 per annum + Bonus Job Type: Full-time, Permanent Working Pattern: On-site Benefits & Package Package includes: • Up to 7.5% annual bonus, • Up to 8% employer pension contribution, • Life assurance, • Health cash plan, • Wellbeing programme, • Discounted gym memberships, • 25 days holiday plus bank holidays, • Free parking & subsidised canteen About the Role We are looking for an experienced Lead Controls Engineer to lead a team responsible for the design, development, and delivery of advanced control systems. Reporting to the Controls Engineering Manager, you'll provide technical and people leadership, ensuring high-quality control solutions are delivered safely, on time, and to specification. You'll also work closely with multidisciplinary engineering teams to drive innovation, mentor engineers, and continuously improve engineering processes. Key Responsibilities: • Lead, coach, and develop a team of Controls Engineers., • Oversee the design and development of PLC and HMI control software., • Ensure projects are delivered on time, within budget, and to engineering standards., • Review and approve technical solutions and engineering documentation., • Work closely with Mechanical, Electrical, Software, and Manufacturing teams to deliver integrated control solutions., • Lead software testing, validation, and continuous improvement activities., • Provide expert technical support for complex engineering issues., • Support customer projects and occasional site visits when required. About You We're looking for an experienced Controls Engineer with strong leadership skills and a passion for delivering innovative automation solutions. You'll ideally have: • HND, Degree, or equivalent qualification in Controls Engineering, Software Engineering, or a related discipline., • Proven experience leading engineering teams or acting as a senior technical lead., • Strong experience developing industrial PLC and HMI control systems., • Knowledge of Ladder Logic, Structured Text, Function Blocks, and Data Structures., • Experience with software configuration management and technical documentation., • Ability to read and interpret P&ID drawings and electrical schematics., • Excellent communication, leadership, and stakeholder management skills., • Strong problem-solving skills and the ability to manage multiple engineering projects. Desirable experience includes Modbus TCP, EtherCAT, PID control loops, HAZOP, FMEA, and leading multidisciplinary engineering projects. LocationThis is an on-site role based in Clevedon, North Somerset, working closely with multidisciplinary engineering teams. Occasional travel to customer sites and other engineering locations may be required. How to Apply Click Apply to submit your CV for consideration. If you have any questions about this opportunity, please contact Kirk at Pertemps, Bristol. JBRP1_UKTJ

Due to continued success and growth in our core sectors, we are looking for an experienced Work Winning specialist to support our Nationalbusiness. The Work Winning / Bid Manager will report to our company Director of Bidding and lead opportunity pursuit for key clients in Industrial, Commercial, Healthcare and Heritage sectors including major projects. Why join us? Through the years we've developed a culture very much our own - creating an environment that brings out the best in people who share our commitment to excellence. Right now, we're excited about continuing the company's legacy through the projects and opportunities ahead. Join our collaborative team to achieve more from your career by proudly building Britain's future heritage with us. The Role • Work Winning / Bid lead for opportunities across the breadth of focus sectors., • Support/manage the complete work winning process from business development and early engagement, capture planning and win strategy development, to commencing formal procurement stage, all the way through to post tender requirements., • Building and developing relationships with key stakeholders including Clients, Consultants and Supply Chain., • Able to develop a detailed and co-ordinated bid programme ensuring all key tasks are identified and resourced appropriately., • Develop bid budgets and monitor throughout the bid process., • Manage governance requirements at corporate and functional levels in accordance with our company management processes., • Capable of developing qualitative responses, if required, on specific bids., • Manage qualitative bid review processes and be a key part of that review., • Maintain our CRM information management system with bid data., • Key member of our Bid Management functional team supporting improvement activities and development of our company wide bid processes and evidence gathering. Your profile • Experienced Work Winning/Bid Manager. We are particularly looking for individuals with experience in private sector bidding., • An experienced and collaborative individual with the ability to respond quickly to changing situations., • Experience of managing work winning corporate governance., • Effective management of bid teams to deliver high quality outputs, on time., • Ideally qualified to degree level or above in an appropriate Built Environment qualification., • Must possess the ability to coach, mentor and lead a diverse team to deliver best in class services to our Clients., • Effective people management skills, leadership, and strong negotiation experience., • Have a flexible approach to working styles, working cross sector and geography., • Highly developed organisational and planning skills, time management skills and written/oral communications skills. The values at the heart of our operations include a commitment to the highest standards of safety, quality, engineering excellence, sustainability, and an unswerving focus on the needs and aspirations of our Clients. Our aim is to make a positive impact on the communities and the environment in which we operate. We believe being inclusive and nurturing a diversity of talent and skills will help us to continue our rich legacy of technical excellence to proudly build Britain's future heritage. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is committed to being a truly inclusive employer. Even if you do not meet every single requirement, we would still love to hear from you, especially if you are part of a group that is under-represented in the construction industry. We recognise that talented people come from a wide range of backgrounds and circumstances, and we are committed to creating an environment where everyone can thrive. As part of this commitment, we support agile ways of working wherever possible, helping our people to balance their professional and personal responsibilities while delivering excellent results. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, we strive to create a supportive, empowering, and inclusive environment where every member of our team feels valued, respected, and able to achieve their full potential. JBRP1_UKTJ

Job Title: Machine Shop Shift Supervisor Location: Bristol Pay Range: £55,000 - £59,000 Contract Type: Permanent Shift: 3 shifts rotating A leading precision manufacturing business is seeking an experienced Machine Shop Shift Supervisor to join its production leadership team. This role is responsible for ensuring the machine shop operates safely, efficiently, and effectively while meeting customer requirements and business objectives. The successful candidate will play a key role in leading shift operations, developing team capability, driving continuous improvement initiatives, and maintaining high standards of quality, safety, and performance within a CNC machining environment. Key Responsibilities – Machine Shop Shift Supervisor Health, Safety & Environment: Ensure the team adheres to all company policies, procedures, and safety standards. Maintain a strong presence on the shop floor to reinforce safe working practices. Deliver toolbox talks and communicate safety work instructions as directed by the EHS Lead. Conduct risk assessments where required to ensure a safe working environment. Report accidents and near misses in accordance with company procedures and support corrective and preventative actions. Liaise with Facilities to support environmental and compliance activities. Leadership & People Management: Lead the shift team to achieve daily production targets and operational objectives. Conduct start-of-shift meetings to review performance, priorities, and goals. Manage and support Team Leaders, ensuring effective labour allocation and output. Identify training requirements and make recommendations to the Manufacturing Manager. Take responsibility for employee performance, conduct, and adherence to company standards. Ensure all team members receive relevant updates, communications, and training. Maintain and update skills matrices to support workforce development. Support recruitment activities, including interviewing machine shop operators. Manage timesheets, holidays, return-to-work interviews, and associated administration. Conduct performance reviews and annual grading activities. Promote a positive, collaborative, and high-performing team culture. Maintain a visible and approachable leadership presence on the shop floor. Production & Delivery: Oversee daily machine shop operations to ensure production schedules are achieved. Troubleshoot production issues and coordinate rework activities to maintain workflow. Deliver weekly objectives set by the Manufacturing Manager. Lead daily Gemba walks and report operational performance. Ensure accurate and timely job bookings across all operations. Support Team Leaders with machine allocation and production prioritisation. Raise purchase requisitions for approved suppliers including tools, consumables, and equipment. Manage and report Kanban stock levels. Participate in weekly performance review meetings with the Manufacturing Manager. Support maintenance activities and escalate machine-related issues when required. Track and support Continuous Improvement activities through CI and HIVE systems. Implement operational changes and business improvement initiatives. Present previous day performance metrics during SFM meetings. Coordinate and monitor TPM activities to ensure planned machine maintenance is completed. Drive initiatives aimed at reducing downtime, improving machine reliability, and increasing Overall Equipment Effectiveness (OEE). Quality & Continuous Improvement: Lead Root Cause Analysis (RCA) investigations following quality issues, scrap, or machine collisions. Work closely with Manufacturing Engineering, Quality Engineering, and Production teams to implement corrective actions. Maintain and improve Standard Operating Procedures (SOPs) within the machine shop. Report findings and recommendations to relevant departments. Ensure accurate completion of production records to support traceability and quality requirements. Support quality-focused continuous improvement initiatives to reduce scrap and improve process capability. Encourage team participation in Continuous Improvement activities to eliminate waste and improve efficiency. General Responsibilities: Maintain high standards of housekeeping and workplace organisation. Support internal and external audits to ensure compliance with required standards. Undertake any other reasonable duties as requested by management. Qualifications & Requirements – Machine Shop Shift Supervisor Previous experience in a CNC machine shop or precision manufacturing environment. Demonstrable ability to set and operate a range of CNC machine tools within defined processes. Strong leadership experience with the ability to organise, coach, mentor, and motivate teams. Excellent communication skills with the ability to engage effectively at all levels of the business. Computer literate with strong administrative capabilities. Highly organised and methodical approach to problem-solving. Positive, proactive, and approachable leadership style. Open-minded, adaptable, and driven to support business improvement and change initiatives. Target-focused with a commitment to achieving operational excellence. What We Can Offer – Machine Shop Shift Supervisor Pension – 5% matched contribution (up to 8% matched) Life Cover x4 salary 25 days holiday, plus an additional day at 5,10, 15, 20 and 25 years – a maximum of 30 days Simply Health cover for self and any of employees children Level 3 Company bonus scheme – non contractual and dependant on company performance Enhanced paternity and maternity leave (after qualifying period) Retail discounts Cycle to work scheme For more information on this role, please contact Harvey Clough on 01453 829799 or send a copy of your CV to Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field, please visit . Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job-seeking fees at any stage of the hiring process. TPBN1_UKTJ

Assistant Manager | Fashion Retail | Bath | £31,700 + Excellent Benefits Step into a high-profile fashion retailer based in Bath! We are looking for an exceptional Assistant Manager to join a fast paced, high volume retail environment where service, energy, and strong leadership are key to success. This opportunity is ideal for a retailer who thrives in busy settings, leads confidently on the shop floor, and knows how to motivate a team to deliver consistently high standards, even during peak trading periods. Working closely with the Store Manager, you will play a key role in driving performance, supporting daily operations, and creating an engaging environment for both customers and colleagues. What You Will Do Lead the team on the shop floor with confidence and presence Create a positive, service focused atmosphere for customers and staff Support daily store operations while maintaining excellent standards Use observation and insight to drive commercial performance Champion strong customer service during high footfall trading Coach, develop, and motivate the team to reach their full potential What We Are Looking For in our new Assistant Manager You will come from a fast paced, high volume retail background and be comfortable managing busy environments while remaining calm, organised, and professional. You understand how to balance operational excellence with great service and strong people leadership. Confident leadership style that inspires and motivates others Strong commitment to service and presentation standards Experience managing high footfall and peak trading periods Solid operational understanding to support smooth day to day running Positive and engaging approach that sets the tone for the team Why Join us as an Assistant Manager Competitive salary with strong bonus potential Excellent staff discount Clear career development opportunities Supportive leadership team focused on developing talent If you are ready to take the next step in your leadership career and want to grow within a fast-paced fashion retail environment, we would love to hear from you. BH35269

Shift Manager Bathford £45,500 Per Annum Our client is recruiting for a Duty Shift Manager to join a high performing manufacturing team. You will coordinate activities on shift to ensure that production targets are met efficiently and safely. You will act as the first level of escalation for issues that cannot be resolved Shift Manager Role and Responsibilities: • Ensure all reports are managed and have up to date accurate job description; PDRs, SMART objectives linked to business objectives, • Regular reviews of performance and development need to enhance performance and capability, • As the Senior Manager on site out of hours you will act as incident commander for the site in the event of an emergency (such as fire, flood etc), • Monitor standards across the factory on shift ensuring that all systems and procedures are correctly applied particularly with respect to Health, Safety and Environment, quality, security, HR and housekeeping, • Drive / support the day-to-day business process such as WIP, over-makes, production planning, material planning and job history and planning, • Act as mentor and coach giving guidance and advice on the handling of production, projects and HR issues and will attend and lead the morning Operations review meeting, • Lead on shift for the implementation on lean manufacturing tools such as Quick Kaizen and problem solving. Working closely with Site Leadership Team and Key Project Leaders to ensure that the initiatives are implemented in a consistent and professional manner, • Act as the focal point on shift for the implementation of projects, actively encouraging participation across the shift, support all Projects which will involve cross shift participation, • Support each production job through the process to ensure that FMEA, Risk Assessments, Control plans and SSOW are in place for processes, • Represent customers in production helping to raise the awareness of quality on shift by ensuring good feedback to the HPT’s of issues raised, • Drive meetings such as the 3C’s Meeting, Shift Safety Meetings and the daily Operations meeting, • Facilitate and drive the process ensuring that all up and coming jobs are reviewed and planned for working with other stakeholders you will be accountable for the output of this process which does not exclusively include, grade reviews, control plans, risks, spoil and making reviews., • Have an overview across Operations for OTIF actively on shift to ensure that order cut offs are as accurate as possible, • Develop own technical expertise to support improvement activity, projects and to help solve production problems, • Support the SAFE process and procedures ensuring this is delivered and maintained, • Expected to take up activities, chair meetings and carry out actions delegated by the Papermaking Manager/Mill Manager which are deemed necessary and within the boundaries of such a senior role, • Organise, control (and regularly review) the sites activities in conjunction with Department Managers in order to ensure the achievement of both day-to-day and longer-term targets with respect to quality, output and costs, • To exhibit Portals Values, Beliefs and Behaviours always The ideal Shift Manager will: • Strong understanding of production processes and procedures, • Good understanding of Lean manufacturing tools and techniques, • Competent with IT systems and the use of various CRMs, ERPs, and other management systems, • Track record of performance management and other HR processes, • Previously improved, driven and demonstrated determination to achieve results, • NEBOSH Certified (Desirable), • Boiler Operation Certificate (Desirable) Shift Manager Working Hours: Week 1: Friday, Saturday, Sunday and Monday 18:00pm – 06:00am Tuesday, Wednesday and Thursday off Week 2: Friday, Saturday, Sunday 06:00am – 18:00pm Monday off Week 3: Tuesday, Wednesday, Thursday 18:00pm – 06:00am Friday, Saturday and Sunday off Week 4: Monday, Tuesday, Wednesday and Thursday 06:00am – 18:00pm 7 Days off Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you

YT Technologies is currently representing a high-growth, multi-award-winning enterprise software provider delivering critical digital solutions across the healthcare and public sector ecosystems. Unlike typical short-term, 3-month contract assignments, our client is seeking an experienced, high-calibre Agile Scrum Master for a long-term 12 to 18-month assignment. Joining a mature, cross-functional product environment (comprising Developers, Product Owners, UX Designers, and Agile Coaches), you will help guide and empower software engineering teams to deliver high-impact value. The Role & Culture Our client operates with a progressive, highly autonomous flat structure—there are no line managers or rigid corporate bureaucracies. Scrum Masters in this organisation act as true servant-leaders and agile coaches rather than traditional taskmasters. Key Responsibilities: Servant-Leadership: Guide, coach, and support cross-functional engineering teams in embedding agile values, principles, and scrum practices. Outcome & Value Focus: Shift team focus towards delivering tangible customer outcomes and long-term value rather than simple output. Impediment Removal & Facilitation: Facilitate core scrum ceremonies (timeboxing effectively) and proactively resolve blockers to keep delivery momentum smooth. Backlog & Product Collaboration: Partner closely with Product Owners on backlog refinement, effective planning techniques, and establishing shared goals across squads. Trust & Transparency: Build psychological safety within teams so conflicts are handled constructively and continuous improvement is championed. Cross-Team Synergy: Collaborate with fellow Scrum Masters to align best practices across multiple delivery squads. About You We are seeking an empathetic, curious, and structured Scrum Master who views agile as a collaborative mindset rather than a rigid set of rules. SaaS / Technical Environment: Proven track record scrum mastering within technical software engineering, SaaS, or complex digital product teams. Facilitation & Coaching Skills: Outstanding communication skills with a passion for mentoring individuals, coaching teams, and driving sustainable delivery paces. Long-Term Commitment: Fully comfortable committing to a 12–18 month contract, including an initial onboarding period working closely alongside existing squads to absorb domain context. Autonomous Mindset: Comfortable navigating a manager-free environment where you take personal accountability for team enablement Please apply for more details

Fire & Security Manager (Group Installation Manager) Bath (Covering the South West) £55,000 - £65,000 + Up to 15% Annual Bonus Due to continued growth, we are recruiting for an experienced Fire & Security Manager to lead the installation division of a growing Fire & Security business. Reporting to the Service Director, you will take full responsibility for the day-to-day management of the installation department, overseeing the successful delivery of fire, security, and network installation projects across the South West. This is a senior leadership position with full operational and commercial responsibility, including P&L ownership, team development, client relationship management, project delivery, and ensuring compliance with all relevant industry standards and health & safety regulations. Key Responsibilities: Take full ownership of the department's P&L, ensuring budgets and financial targets are achieved. Lead, mentor, and develop a high-performing team of Project Managers and Installation Engineers. Manage the delivery of multiple Fire, Security, and Network installation projects. Build strong relationships with clients, acting as the lead contact for key customer accounts. Work closely with the Sales and Service teams to support business growth and maximise opportunities. Monitor project progress, costs, profitability, and resource allocation. Attend client meetings and contract reviews, ensuring projects are delivered on time and within budget. Ensure compliance with industry standards, customer SLAs, and company quality procedures. Drive improvements across installation processes, quality, and operational performance. Manage subcontractors and ensure RAMS and Health & Safety procedures are followed at all times. Produce management reports, forecasts, and performance analysis for senior leadership. Support the Service Director and provide cover during periods of absence. Skills & Experience: Previous management experience within the Fire & Security industry. Strong contracts management experience within construction, engineering, or building services. Proven experience managing installation teams and multiple projects simultaneously. Excellent commercial awareness with experience managing project costs, budgets, and profitability. Strong client relationship and stakeholder management skills. Experience managing subcontractors and ensuring contractual compliance. Sound knowledge of construction methods, project sequencing, and Health & Safety legislation. Ability to lead, motivate, coach, and develop high-performing teams. Strong organisational, planning, and problem-solving skills. Excellent communication and presentation skills. Good IT skills, including Microsoft Office. Desirable Qualifications & Experience HND or equivalent industry qualification. NEBOSH, IOSH, or SMSTS certification. Experience using Joblogic or similar contract management software. Knowledge of NEC3/NEC4 and JCT contracts. CSCS Card (or equivalent). For further information on the role or to apply, please get in touch with Rhymel Henderson for a confidential discussion. INDHIGH

Position: Transport Planning Manager Location: Somerset Salary: £50,000-£60,000 depending on skills, experience and qualifications Hours: Monday to Friday, 8:00am – 5:00pm The Transport Planning Manager Opportunity We’re looking for a solid Transport Planning Manager to join our growing family-owned logistics business here in Somerset. This is a hands-on leadership role where you’ll manage a team of six Transport Planners and take charge of our nationwide transport operation. You’ll make sure we keep delivering great service to our customers while getting the best out of our fleet in a busy 24/7 environment. About the Operation Multi-temperature fleet of 60+ vehicles 70 + drivers UK-wide deliveries plus European import and export work Mainly food logistics – dairy, meat, ready meals, beverages and confectionery Family-owned business with a proper supportive culture We’re continuing to invest and grow Key responsibilities of the transport planning manager Lead, coach and develop the team of Transport Planners Take ownership of daily planning and route optimisation across the UK Get the maximum out of our fleet while maintaining high service levels Make sure we stay fully compliant with Drivers’ Hours, Working Time Directive and all UK transport regulations Keep a close eye on KPIs, customer service standards and vehicle utilisation Work closely with drivers, the warehouse team and customers Manage delivery schedules, collections and trailer movements Keep pushing for better ways of working in planning What we’re looking for in a transport planning manager Previous experience as a Transport Planning Manager, Senior Transport Planner or in a similar transport operations role Good people management skills – you’re comfortable leading and supporting a team Strong working knowledge of UK transport operations and compliance Solid understanding of Drivers’ Hours regulations and tachograph rules Excellent geographical knowledge of the UK road network Experience planning with articulated vehicle fleets Commercially minded, well organised and practical Confident using Transport Management Systems and Microsoft OfficeWhat’s on offer for the transport planning manager Up to £60,000 salary Monday to Friday working pattern (8am–5pm) Real chance to make your mark in a growing business Supportive, family-oriented working environment Mobile phoneThis role would suit an experienced Transport Planning Manager, Senior Transport Planner, Transport Supervisor or Transport Operations Manager who’s ready for the next step and wants to work for a proper UK family logistics business. If this Transport Planning Manager sounds like you, we’d love to hear from you

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

English Teaching Assistant | Hackney | September 2026 Start.A high-performing secondary school in Hackney is seeking an.This opportunity is ideal for a high-achieving graduate with strong child-centred experience looking to gain meaningful secondary school experience supporting KS3KS4 students throu

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This is an exciting opportunity for a proactive professional to deliver impactful learning solutions that enhance workforce capabilities and support leadership development across our client’s hub or site. Design, deliver, and facilitate leadership and soft skills training programmes for employ

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Learning and Development Coordinator (Hybrid / Remote) needed, £28,077 per annum - Reference: 5301054.We are looking for a candidate to support the delivery of effective learning, providing support and assistance to colleagues on a daily basis.You will ideallyhave strong organisation and admin skil

Royal High School Bath is seeking a commercially minded and relationship-driven Business Development and Partnership Manager to develop new opportunities that support the schools ambitions, reputation and wider community impact.Working closely with the Head, senior leaders and colleagues across the

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Join ATA North's InPost Delivery Team.ATA North is recruiting reliable Self-Employed Multi-Drop Delivery Drivers to support our growing InPost operations.Whether you're an experienced driver or looking to move into the logistics sector, we offer competitive earnings and full operational support.Mult

Salary: £28,000 + Overtime + Bonus (OTE £30,000+).We are recruiting experienced Van Delivery Drivers for a well-established client based in Severn Beach.This is a permanent opportunity offering stable work, excellent benefits, and genuine career progression.Successful candidates may have the oppor

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SEND Teaching Assistant - Bebington.Full Time | September Start | Long Term.A supportive primary school in Bebington is looking for an experienced SEND Teaching Assistant to join their team from September.Level 2 or Level 3 TA qualification.Experience supporting pupils with SEND.A patient and nurtur

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Graduate Teaching Assistant - Secondary School - Brent - September 2026 Start - Full-Time Are you a recent graduate looking to gain invaluable classroom experience before embarking on a career in teaching? Do you have a passion for education and want to support young people in reaching their acade

SEN Teaching Assistant - Bromley We're looking for a committed and compassionate SEN Teaching Assistant to join a welcoming and supportive school in Bromley This is a fantastic opportunity for someone who is driven to make a meaningful impact on the lives of pupils with autism spectrum disorder

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Position: SEN Teaching Assistant Location: Cheetham Hill, Manchester Start Date: September 2026 Hours: 8.Term Time Only Pay Rate: £92.Cover People are currently recruiting for a dedicated SEN Teaching Assistant to join a welcoming secondary school in Cheetham Hill, Manchester, from September.T

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Chapple & Jenkins are looking for a hard working individual to join our delivery team.Delivering soft drinks, crisps and confectionery items to trade customers on a daily basis.Working Monday to Friday the role requires:.Being of smart appearance at all times.Providing excellent customer service at

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Position: Postal / Parcel Delivery Driver Employment Type: Temporary, Up to 35 hours per week Location: Solent Area Pay Rate: £15.Shift Patterns: Monday to Friday, including weekend flexibility About the Opportunity Pertemps is currently recruiting temporary Multi-Drop Postal/Parcel Deliv

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

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About The Sofa Delivery Company.At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy.Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.As part of the DFS group, we

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