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Care Coordinator Location: Kensington, London Salary: £27,000 - £29,000 Hours: 9 - 5.30 Monday - Friday with some on call Are you an organised, proactive, and people‑focused care coordinator who thrives in a fast‑paced environment? Do you want to play a key role in ensuring vulnerable individuals receive high‑quality care that helps them live safely and independently at home? If so, we'd love to hear from you. About the Role of Care Coordinator: As a Care Coordinator, you'll be the heartbeat of our domiciliary care branch. You'll be responsible for scheduling care visits, supporting care staff, communicating with clients and families, and ensuring our service runs smoothly day to day. This is a role where no two days are the same, and your work genuinely makes a difference. Key Responsibilities of the Care Coordinator Create and maintain efficient rotas to ensure all care visits are covered. Build strong relationships with clients, families, and care professionals. Respond to changes, emergencies, and short‑notice adjustments with confidence and calm. Support care staff with guidance, communication, and problem‑solving. Ensure compliance with CQC standards and company policies. Participate in on‑call duties as required. Maintain accurate records and update care plans as needed. What We're Looking For Experience in domiciliary care or a similar care environment. Strong organisational and time‑management skills. Excellent communication and interpersonal abilities. A positive, solution‑focused attitude. Ability to work under pressure and adapt quickly. Competent IT skills (care management systems experience is a bonus). A genuine passion for delivering high‑quality care. What We Offer to the Care Coordinator Competitive salary and benefits package. Supportive team environment with ongoing training and development. Opportunities for career progression within a growing organisation. The chance to make a meaningful impact every single day. If you're ready to take the next step in your care career and join a team that values compassion, professionalism, and teamwork, we'd love to hear from you. Apply today and help us deliver exceptional care in our community

Job Title: Customer Service Specialist / Contact Centre Advisor – Panda Waste Role Purpose Act as the first point of contact for customers contacting Panda Waste via telephone, email and Live Chat delivering high-quality service, resolving queries, and supporting customers with their waste needs while upholding brand values and compliance. Key Responsibilities Handle inbound customer contacts via calls on PANDA’s contact centre numbers Provide accurate information, resolve service queries, and guide customers through digital tools and processes Manage customer complaints with empathy, ownership, and professionalism Maintain and update customer account records in line with procedures and actions taken Identify service improvement opportunities and provide feedback to enhance the customer experience Advocate and educate customers on digital tools and services Adhere to regulatory waste requirements Person Specification / Skills & Competencies Essential: Excellent communication and active listening skills Strong customer focus with passion for helping and problem-solving Comfortable using digital systems and tools with ability to learn new technology Resilient and adaptable with a positive attitude Desirable: Ability to handle challenging calls with empathy and professionalism Good organisational and multitasking skills Experience with CRM or contact centre environments (beneficial but not mandatory) Working Conditions Office based Contact centre hours typically 08:30–17:00, 5 days a week, Saturdays may be a requirement We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Turtle Bay – General Manager We’re on the lookout for a warm, inspiring, and people-focused General Manager to join our Turtle Bay family in Liverpool Victoria street. Who We Are Turtle Bay is all about introducing you to that carefree, island way of life. A Caribbean kitchen and beach bar where the food, drinks and music flow from morning 'til night. Everyone invited. Our team can tell if you need coffee, cocktail, cold beer or plate of cutters full of flavour. And our people serve up the magic and warmth of the Caribbean every day, so that everyone feels relaxed and welcome here. We’re here to create genuine connections and put people at ease. By welcoming guests with our natural hosting skills and unpretentious atmosphere. We bring people together. Strangers become friends and the bartender knows you by name. Were lunch drifts into sundowners. What We’re All About We live by the spirit of One Love – a universal love and acceptance of all people. At Turtle Bay, we celebrate individuality, recognise differences and make it easy for people to be themselves. We take inspiration from the Caribbean culture – the music, the food, the drink, and of course those chilled out vibes. Our Rewards Great pay and excellent rewards Career progression and training with professional development and mentoring Enhanced family leave pay 50% discount at Turtle Bay for you and up to 6 friends Remote GP access, prescriptions, mental health and physiotherapy support for you and your family Mental Health First Aid training and 24/7 Employee Assistance Program Loyalty bonuses and relocation package opportunities Referral bonuses up to £1,000 About the Role As a General Manager at Turtle Bay, you lead the heartbeat of the restaurant. You create an environment where everyone feels relaxed and welcomed – from your team to every single guest. You’re the energy in the room, setting the tone for your team and making sure your restaurant feels full of life. You balance strong commercial acumen with warmth and care. You know how to drive the business forward, build strong local connections, and develop your team to shine. You’ll be responsible for performance, standards, and the delivery of our exceptional guest experience – but above all, you’ll inspire others to have fun, take pride, and bring the best version of themselves to work. You’re solution-focused, resilient and always curious – open to new ideas and passionate about improving. You nurture your people with confidence, lead from the front, and create a space where growth is natural and support is always there. We’re proud to champion equality, inclusion and wellbeing at Turtle Bay. We’re committed to building a workplace where everyone feels respected, supported, and celebrated for who they are. Next Steps… Hit the apply button, upload your CV and answer a couple of quick questions. One of our friendly Talent Acquisition Team will be in touch with you soon.

Marketing Account Manager – Ticket Quarter The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Company Benefits We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan – last year we contributed over £6.4m Green Meeting’s Gold Standard Sustainability Strategy Positively influencing biodiversity – we have 3 beehives on our campus grounds Carbon Neutral Campus Accessibility Strategy AccessAble Guide About Ticket Quarter Ticket Quarter is the dynamic ticketing division of the M&S Bank Arena, part of The ACC Liverpool Campus, connecting fans with live events, exhibitions, attractions, and more. Our mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK. We’re looking for talented Marketing Account Manager who is passionate about marketing, confident working with clients and excited by the world of live event to join the team at Ticket Quarter, part of The ACC Liverpool Group (soon to be Liverpool Experience Campus). About the Role In this role, you’ll help shape the marketing behind some of the region’s (and nation’s!) most exciting events, venues, and attractions, as well as championing Ticket Quarter’s own brand and services. If you enjoy building relationships, developing impactful campaigns, and juggling a varied workload in an exciting environment, this could be the perfect next step. Main Duties Of This Role As our Marketing Account Manager, you’ll take the lead on delivering high quality marketing support for Ticket Quarter’s clients. Your day to day will include: Leading marketing plans and campaigns for events, attractions, and venues across our client portfolio. Building strong client relationships, understanding their goals, and helping them maximise their marketing opportunities. Developing strategies to grow client loyalty, generate leads and increase regional and national reach. Managing and growing our social media channels, working closely with the Digital Marketing Manager on organic and paid activity. Driving brand awareness, both for Ticket Quarter and for clients, through creative and targeted marketing. Monitoring performance and providing ROI analysis to ensure campaigns continually improve. Representing Ticket Quarter at client meetings and networking events. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we’re looking for someone who: Shows high levels of emotional intelligence and resilience. You will work well in a team but have autonomy over your area of the business. You will be good at influencing and internal / external stakeholder management. You will be a confident communicator. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Equality, Diversity and Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation

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