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Location: Berwick Grange, Harrogate Hours: 40 hours per week Salary: £13.46 per hour For this role, we are currently considering candidates who live within approximately 15 miles of the Service. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances. About the role We are looking for a reliable and caring Domestic Assistant to join our team at MHA. This is an important role, helping to create a clean, safe and welcoming environment where residents feel comfortable, respected and at home. As a Domestic Assistant, you will be responsible for maintaining high standards of cleanliness across designated areas of the home, while always respecting residents’ privacy, dignity and individual needs. Your work will play a vital part in supporting wellbeing and infection prevention. What you will do • Maintain cleanliness and general tidiness of residents’ rooms, bathrooms, offices and communal areas., • Carry out cleaning tasks in line with schedules, including carpet cleaning where required., • Respect residents’ privacy, dignity and personal space at all times., • Use and store cleaning equipment and materials safely and correctly, in line with COSHH requirements., • Report any faulty equipment, hazards or damage promptly to a senior colleague., • Attend training, staff meetings, supervisions and appraisals as required. We are looking for someone who is dependable, organised and takes pride in their work. You will bring: • Previous experience of domestic or cleaning work (desirable)., • The ability to work well as part of a team and use your own initiative., • Good communication and listening skills., • The ability to follow instructions and prioritise tasks effectively., • Sensitivity to the needs of older people., • A flexible approach to work, including working a 7-day rota. You will be joining an organisation with strong values and a commitment to helping people live later life well. At MHA, every role matters, and Domestic Assistants play a vital part in creating safe, comfortable and caring homes. Rewards and benefits In addition to a competitive salary, you will enjoy: • 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time), • A strong pension scheme and life assurance, • Free DBS checks and uniforms, • Confidential counselling, chaplaincy support and access to our hardship fund, • Flexible options to buy or sell annual leave, plus family-friendly policies, • Discounts through the Blue Light Card, Health Service Discounts and the Vivup app, • A full induction, ongoing training and development opportunities Berwick Grange care home in Harrogate Berwick Grange offers colleagues a calm, supportive and purpose-driven place to work, particularly for those interested in developing specialist dementia skills. The home’s thoughtful design and strong team ethos help create a safe and uplifting environment for residents. Known for its award-winning music therapy and meaningful activity programme, the home provides colleagues with opportunities to contribute to innovative, person-centred approaches that enhance wellbeing. Colleagues appreciate the close-knit feel of the team, the shared focus on dignity and respect, and the encouragement to bring ideas that improve residents’ lives. For job seekers looking for purposeful work in a nurturing team, Berwick Grange offers a rewarding place to grow. For more information about the home, please click ___ Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early. Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team.

Location: Senior Care Assistant (Relief) based at Waterside House, Wolverhampton Hours: 0 hours per week Salary: £15.30 per hour For this role, we are currently considering candidates who live within approximately 15 miles of the Care Home. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances. About the role We are looking for an experienced, compassionate Senior Care Assistant to join our team at MHA. This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and develop care colleagues. As a Senior Care Assistant, you will take charge during shifts, including deputising for other senior colleagues when required. You will lead by example, support safe and effective care delivery, and help create a warm, respectful environment where residents can live well and with dignity. What you will do • Take temporary charge of the home during the absence of other senior colleagues, ensuring safe and effective day-to-day running., • Lead, support and supervise care and ancillary staff, helping them reach required standards and develop their skills., • Provide hands-on care and health supervision to residents when required, always promoting dignity, privacy and choice., • Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keeping and audits., • Administer medication in line with the Medication Policy where delegated., • Support care planning, key working and the development of meaningful activities that enhance residents’ quality of life., • Carry out or support regular 1:1s, supervisions and appraisals in line with policy., • Promote good practice in health & safety, fire safety, food safety and infection prevention. We are looking for someone who is confident, organised and committed to high standards of care. You will bring: • Previous experience working in a care setting., • Experience of leading a shift or deputising for a manager., • Medication administration experience., • Good IT skills, including use of email and basic office systems., • Strong communication skills, both verbal and written., • The ability to lead, motivate and support a team., • Sensitivity to the needs of older people and an inclusive approach to care. You will be joining an organisation with strong values, a supportive culture and a genuine commitment to helping people live later life well. At MHA, Senior Care Assistants play a vital role in shaping the quality of care and supporting both residents and colleagues to thrive. Rewards and benefits In addition to a competitive hourly rate, you will enjoy: • 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time), • A strong pension scheme and life assurance, • Free DBS checks and uniforms, • Confidential counselling, chaplaincy support and access to our hardship fund, • Flexible options to buy or sell annual leave, plus family-friendly policies, • Discounts through the Blue Light Card, Health Service Discounts and the Vivup app, • A full induction, ongoing training, recognised qualifications and clear progression opportunities Waterside House care home in Wolverhampton Waterside House is a welcoming and values driven home where colleagues support older people and those living with dementia. The team is friendly and inclusive, helping new colleagues feel part of a supportive community from the start. Colleagues play an important role in creating a calm, respectful environment that promotes dignity, independence and wellbeing. The home reflects MHA’s charitable foundations, encouraging teamwork, compassion and ongoing learning. For job seekers wanting purposeful work in a positive and people centred home, Waterside House offers a fulfilling place to grow and make a real difference every day. For more information about the home, please click ___ Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early. Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team.

Do you want to work in a children's home where you can have a lasting impact on a young person's life Are you an experience leader in residential childcare, passionate about creating a safe, nurturing and therapeutic environment Apply today to join our team where your dedication, resilience, and care can transform young lives every day. We're seeking a passionate, experienced Home Manager to work closely with the Registered Manager to oversee the daily running of the home, lead and support the staff team, and ensure the highest standards of care and safeguarding are consistently maintained. The Home Manager is a key operational leader who supports the Registered Manager in ensuring safe, therapeutic and high-quality care within dual registered children's homes. This role holds greater responsibility than a Deputy role so it's ideal for a Senior or a Deputy Manager looking to take the next step in their career. At Keyline Care, we are committed to providing a stable and nurturing home for children and young people, using Dyadic Developmental Practice (DDP) and trauma-informed care as the foundation of everything we do. Location: Ollerton Job Type: Full-Time (40 hours per week) Salary: £45,000 per annum - DOE Shift Pattern: Typically, 9am - 5pm, though shifts will be required to cover sickness and annual leave What We Offer: Competitive Salary. 40-hour Full-Time Contract. 28 days annual leave (including bank holidays). Performance bonuses - £100 for achieving a ‘Good' Ofsted rating and £200 for ‘Outstanding'. Therapeutic training, including DDP, to develop advanced skills in trauma-informed care. Continuous professional development opportunities, including structured 1-1 and group managerial training development workshops throughout your probationary period. A supportive, inclusive work culture where diversity is respected and individuality is valued. An organisation guided by the belief that ‘Every Step Forward Matters' - focusing on progress, growth, and the unique journey of every staff member and young person. What We're Looking For: A minimum of 2 years' experience in residential childcare, including leadership responsibilities. Level 3 Diploma in Residential Childcare (or equivalent) - Level 5 is preferred but not required. DDP therapeutically trained or willing to complete the training within the probation period. Strong safeguarding knowledge, understanding of regulatory framework and the ability to respond effectively to concerns. Ability to manage, motivate and develop a staff team. Requirements: Minimum age 22 (Ofsted requirement). Must have the right to work in the UK. Full manual UK driving license. Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting. A full Enhanced DBS Check will be required for the successful candidates. What You'll Be Doing: Support the Registered Manager in the day-to-day management of the home and be the main point of contact when the Registered Manager is unavailable. Lead shifts, ensuring the smooth running of the home and adherence to care plans, routines, and safeguarding procedures. Oversee compliance, service quality and team development, including supervisions, appraisals, and performance management. Oversee the daily operation of the home, ensuring routines are followed, staffing levels are safe, and the environment remains calm, nurturing and well-maintained. Provide leadership to the team and oversee staff deployment and rotas. Ensure the care provided is trauma-informed, person-centred and tailored to the needs of the children and young people. Lead and facilitate staff meetings, ensuring effective communication and team cohesion. Ensure placement plans, risk assessments, and behaviour support plans are up to date and implemented in daily practice. Work collaboratively with professionals, families, and external agencies to support the young person's care plan, contributing to meetings, providing written reports and ensure communication across the team is clear, timely and accurate. Contribute to Ofsted inspections, quality assurance, and continuous improvement processes. Act as a role model for therapeutic and DDP-informed practice, embedding reflective and relational approaches across the team. Provide on-call support and cover when required. About Us When you join Keyline Care, you become part of a team dedicated to making a lasting difference in young people's lives. We value your expertise, invest in your growth, and celebrate your achievements, because when our team thrives, so do the young people we care for. Keyline Care is a recognised and respected provider of supported living and adult services, known for delivering high-quality, person-centred support to individuals with complex needs. With a strong track record in empowering adults to live safe, meaningful, and independent lives, we are now expanding into Ofsted-registered children's residential care. This exciting new chapter reflects our commitment to supporting young people with high acuity needs, including emotional and behavioural challenges, developmental trauma, and attachment difficulties. Our new children's homes are designed to offer intensive, trauma-informed therapeutic care, led by skilled teams and supported by clinical professionals.c272c101-f45c-4783-b4a0-50ad222b87c0

Employment Advisor – Papworth Trust is looking for a compassionate and values-driven Employment Advisor to support people with disabilities or health-related barriers into sustainable employment in this full-time, fixed-term, hybrid role based from our office in Peterborough. Fantastic company benefits include: Competitive Salary:£31,971 per annum Holiday: 33 days annual leave including bank holidays Pension: enhanced employer contribution Wellbeing, development & rewards: Health cashback plan (dental and optical), enhanced sick pay, wellbeing and employee assistance support, access to training and professional qualifications, annual leave purchase, Values in Practice recognition awards, tax-saving schemes, and opportunities to have your voice heard through colleague groups. About the role: As an Employment Advisor, you will provide personalised support to individuals with disabilities or health barriers, helping them enter, return to, or stay in employment. This is a full-time role (37.5 hours per week, Monday to Friday) on a fixed-term contract until 31 March 2027, with the potential for extension. The role is hybrid, requiring a mix of office, hub, and home working, with flexibility to travel locally to support participants and attend meetings. Key Responsibilities: Conduct assessments and develop personalised support plans based on participants’ needs and employment goals. Provide one-to-one coaching to build confidence, skills, and readiness for work. Connect participants to training, employment opportunities, and support services, working with employers to enable reasonable adjustments. Build and maintain relationships with employers to promote inclusive recruitment and workplaces. Work collaboratively with health and care providers and other stakeholders to coordinate holistic support. Monitor progress, maintain accurate records, and review support plans to improve outcomes. About you: As an Employment Advisor, you will share Papworth Trust’s values and be committed to equality, inclusion, and social change, with a strong understanding of the social model of disability. You will be empathetic, organised, proactive, and able to build trusted relationships with participants and stakeholders. You will have experience supporting people with additional needs to access help, support, or employment, strong communication skills, and knowledge of personalised care, coaching, or motivational interviewing approaches. You will understand employment legislation, welfare/benefits, and local or national support services, and be able to manage a varied caseload effectively. Travel to meetings, training, and outreach locations is essential. A relevant qualification or background in customer service, community engagement, health, social care, or a related field is desirable. Interviews will be held from 29 April. Why Papworth Trust: Papworth Trust is a leading disability charity, working to create a world where disabled people are seen for who they are and can live with equality, choice and independence. Our employment and health programmes play a vital role in supporting people to achieve meaningful work and improved wellbeing. Additional information: The post is subject to an Enhanced DBS check with Children’s Barred List, and candidates must be authorised to work in the UK. Papworth Trust is a Disability Confident employer. We welcome applications from disabled candidates and guarantee interviews to those who meet the minimum criteria. If you require reasonable adjustments or alternative formats, please let us know as early as possible. If you have the relevant skills and experience for this Employment Advisor role and would like to be considered, please apply by submitting an up-to-date CV. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. No Recruitment agencies please. Additional Keywords: Employment Advisor, Employment Coach, Career Coach, Work and Health Coach, Disability Employment, Social Prescribing, Health & Wellbeing, Equality & Inclusion, Case Management, Employer Engagement, Coaching, Motivational Interviewing, Community Outreach, Safeguarding This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Housing Manager - Retirement Living Covering 2 Services (Peterborough and Wisbech) Permanent - Full time - 37.5 hours per week Salary - £38,226.00 per annum Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you! Why join? You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. About the role ·You will be responsible for managing, developing and evaluating all aspects of the service to meet high performance standards. You will enjoy the company of older people and be committed to delivering and developing the highest standards of care and support for residents to live their daily lives to the full, in the way they wish. ·Continually improve all aspects of service provision in the Schemes, working within policy guidelines, relevant legislation and policies and procedures. ·To lead, support and develop team members to maximise their potential. Keep the team engaged and proactively manage any performance issues. About you ·Experience of managing financial plans/budget ·Maintain all aspects of confidentiality and the ability to comply with all legislative requirements in relation to service users and staff ·We require an excellent communicator with supervisory experience to lead and motivate the staff team. ·Your people skills will also ensure positive relationships with residents and relatives as well as external agencies. ·You will be computer literate with experience of word processing/ spreadsheets/databases/email

Children’s Support Workers – Flexible Hours Available Are you passionate about making a real difference in the lives of children and young people? We are currently seeking dedicated and compassionate Children’s Support Workers to join our team on a flexible basis. As a Children’s Support Worker, you’ll play a vital role in delivering high standards of care and supporting the emotional well-being of young people. You’ll be part of a supportive and dynamic team, empowering service users to make their own choices, exercise their rights and live fulfilling lives. What we’re looking for: • A genuine passion for working with children and young people, • A full UK driving licence, • Ideally, a Level 3 qualification in Health & Social Care / Children & Young People (desirable but not essential), • A minimum of 6 months UK experience in a similar care or support setting, • Someone who is empathetic, calm, and non-judgemental, • A committed and reliable team player with a positive, "can-do" attitude In return, we offer: • Excellent pay rates with additional supplements, • Flexible working hours to suit your availability, • Opportunities for permanent roles, • A supportive team and ongoing professional development Please note: All successful applicants will be required to undergo an enhanced DBS check as part of our safeguarding commitment. SCR Social Care is dedicated to safeguarding and promoting the welfare of vulnerable children and adults. This commitment is reflected in our recruitment process, which includes thorough pre-employment checks and reference verification. Ready to make a difference? Apply today – we’d love to hear from you

Shift Leader - Peterborough Turtle Bay is all about introducing you to that carefree, island way of life—a Caribbean kitchen and beach bar where food, drinks, and music flow effortlessly from morning until night. Everyone’s invited. Our team can sense if you need coffee, a cocktail, a cold beer, or a plate of cutters bursting with flavour. Our people serve up the magic and warmth of the Caribbean every day, ensuring everyone feels relaxed and welcome. We create genuine connections and put people at ease, welcoming guests with our natural hosting skills and unpretentious atmosphere. We bring people together. Strangers become friends, and guests return again and again because of the familiar faces and friendly service that make Turtle Bay special. From brunch to sundowners, we’re here to create unforgettable moments. Our Purpose? To naturally and intuitively host, create genuine connections, and make everyone feel welcome, comfortable, and immersed in our carefree island way of life. Our DNA: The Way We Do Things: Be open and listen intently. Do the right thing. Recognise differences and celebrate individuality. Enjoy what we do and have fun. Deliver exceptional hospitality. Shift Leader at Turtle Bay At Turtle Bay, our restaurant teams are known for creating vibrant, unforgettable experiences, where every drink and dish brings joy and captures the true spirit of the Caribbean. From dishes that burst with mouthwatering jerk flavours, to our signature cocktails crafted to bring a taste of the islands unique to us, we pride ourselves on serving more than just food and drink – we serve experiences. As a Shift Leader, you’ll be at the heart of it all, making sure this tradition thrives and ensuring every guest leaves happy, excited to return. You’ll create an atmosphere where everyone feels welcome, relaxed, and uplifted – like the easygoing feel of a Caribbean beach bar where life's shared moments are celebrated with warmth and joy. It’s all about leading by example and bringing people together to create those carefree, joyful moments that make Turtle Bay Special. Your role is not just about supervising—it’s about mentoring, inspiring, and fostering the Turtle Bay way of life. From team briefings to check-ins and training, you’ll ensure your junior team has the skills and confidence to make genuine connections and create memorable moments. What does Great look like? Live the Turtle Bay DNA : You’ll embody our values and bring the rhythm of the Caribbean to life in every shift—creating a welcoming, supportive space for both the team and our guests. With warmth, energy, and a focus on doing the right thing, you’ll help shape a positive environment where everyone feels they belong. Lead and Develop Your Team : You’ll be the go-to on shift—leading upbeat pre-shift briefs and coaching motivating the team to bring their best. From delivering engaging First Bays to supporting ongoing development, you’ll help team members grow in confidence, knowledge, and performance. Create Memorable Guest Experiences : You’ll lead by example with genuine hospitality—greeting guests with care, responding to feedback with professionalism, and setting the tone for service that’s full of warmth, personality, and positive energy. Deliver Operational Excellence : You’ll take responsibility for running smooth, well-organised shifts. From managing team focus and maintaining a clean, safe environment, to making sure tills are accurate and everyone’s in the know—you’ll keep everything flowing with clarity and calm confidence. Drive Financial Success : You’ll support the restaurant’s financial goals by helping to manage labour costs, reducing waste, and ensuring that service is efficient and effective. By helping the team understand the ‘why’ behind key decisions, you’ll build awareness and shared accountability. Work Together as One Team : You’ll work hand-in-hand with the floor, bar, kitchen, and management team to make sure everything comes together seamlessly. With clear communication and a hands-on attitude, you’ll help create a shift that feels cohesive, supportive, and high-performing. You’ll have the opportunity to grow your knowledge and skills through training, tailored courses, and a structured sign-off process, giving you the tools you need to succeed. Let’s bring the spirit of the Caribbean to life—together.

Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday – Friday, 9am–5pm A place to create moments that matter. Thousands of families rely on us for a safe, affordable home, and as the housing crisis deepens, our work has never been more important. We believe everyone deserves a place to call home, and this drives everything we do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you’ll be a trusted presence and a force for good. What You’ll Do • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won’t just be managing housing – you’ll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other Accent sites and off‑site meetings. • DBS and social media checks required. Interviews We want your experience to reflect who we are – a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in-person interview with behavioural and scenario-based questions. You’ll complete a Congruity Questionnaire in advance and tour the scheme, meeting some of our customers. Planned date: 28th April. A Place to Build a Future You’ll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days’ holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salary If you require reasonable adjustments, please let us know. Please apply promptly. For urgent roles or high volumes, we may interview and conclude the process early. Please note: Candidates must already have the right to live and work in the UK; we do not hold a sponsorship licence. If you're looking for a place to make a positive difference to society and your future, apply now. Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches. You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer. REF-(Apply online only)

Head of Customer Service Location: Peterborough (Full-Time, Office-Based) Salary: £60,000 per annum (dependent on experience) Reporting to: Chief Executive Officer (CEO) About Trade Mastermind Trade Mastermind is the UK’s leading business education and coaching organisation for the construction and trade industry. Founded by BBC The Apprentice winner Joseph Valente, we have supported over 5,000 trade business owners, helping them achieve an average 370–400% business growth. With over 1,000+ active academy members, monthly live training events, and multi-year education programmes, we are scaling rapidly from £10M towards £25M+ revenue. Our mission is simple: To transform trades business owners into world-class entrepreneurs. We operate from our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough - the world’s first dedicated university for trades - featuring a 300‑person event arena, professional podcast studios, and Cambridgeshire’s first rooftop business venue. The Role As Head of Customer Service, you will take full ownership of the end-to-end customer journey, from onboarding through to retention and contract renewal. This is a senior leadership role responsible for ensuring exceptional service delivery across all customer touchpoints, while driving retention, customer satisfaction, and long-term value. You will play a key role in supporting the next stage of Trade Mastermind’s growth by leading a high-performing customer service function. Key Responsibilities Customer Service Leadership Build, lead, and develop a high-performance customer service team Set customer service standards, SLAs, and quality benchmarks Ensure fast, responsive, and solutions-focused support Customer Onboarding Design and oversee a structured onboarding journey Ensure consistency from first contact through to full programme engagement Account Management & Customer Success Oversee Customer Account Management (CAM) to ensure proactive customer care Support customers in achieving results and outcomes from our programmes Retention & Renewals Own customer retention strategy Reduce churn and maximise contract renewals Commercial Growth Support structured upsell and progression pathways in collaboration with Sales Contribute to increasing customer lifetime value (LTV) Reporting & Insight Track and report on key metrics including NPS, retention %, renewals, and LTV Use insight to continuously improve service performance Cross-Functional Collaboration Work closely with Sales, Marketing, Operations, and Finance Act as a customer advocate within the senior leadership team About You Proven experience in customer service, customer success, or operations leadership Background in education, training, coaching, SaaS, or subscription-based businesses (desirable) Strong understanding of retention, churn, and customer satisfaction Confident people leader with experience managing teams and managers Comfortable working in a fast-paced, entrepreneurial environment What We Offer Salary of £60,000 per annum Career progression and leadership development opportunities A fast-growing, entrepreneurial business with a strong performance culture Benefits Company equipment provided Tailored training and development Regular company and team events Health & wellbeing programme Modern office environment Free on-site parking Sponsored training and qualifications Company pension scheme Why Join Trade Mastermind? Work with a nationally recognised brand Make a meaningful impact on thousands of trade entrepreneurs Be part of a business scaling rapidly towards £25M+ revenue Do work that genuinely changes lives and businesses If you’re ready to relight your passion for leadership, customer excellence, and growth -join a team that is shaping the future of the trade and construction industry

Community Support Worker Salary Up to £28,040.46 per annum Location Peterborough HRS Permanent, Full Time In our Community Support Worker role, you’ll provide housing related support to our customers within our supported housing accommodation. You will enable people to live as independently as possible with dignity, promoting general wellbeing and respect for their wishes and preferences, by providing support in line with policies and procedures and individualised support plans. Location: Peterborough Housing Related Support (HRS) Service Salary: Up to £28,040.46 per annum Contract: Permanent Your week: 37 hours per week (rolling rota, Monday through to Sunday) Snapshot of Your Role This is what your day will look like as our Community Support Worker: Updating and maintaining records, as well as reporting and documenting any issues. Ensure that individuals are supported in understanding and managing their licenses, maximizing their income, paying their rent and utilities, reporting repairs, and using available facilities. Maintain and respect all peoples’ choices, privacy, confidentiality, dignity, and independence, treating them as individuals. Your Toolkit For Success To thrive in our Community Support Worker role, you’ll need: Some knowledge and understanding of homelessness and the issues around it would be beneficial. To be comfortable in challenging negative beliefs and provide positive behaviour support. To demonstrate a supportive and caring nature. Good communication and listening skills, with a strong ability to provide advice to help our customers. DBS clearance is required for this role Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: 10th May 2026 Interview Date: 19th May 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you. Why join Amplius? At Amplius, you’ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference

Cocktail Bartender - Peterborough Turtle Bay is all about introducing you to that carefree, island way of life—a Caribbean kitchen and beach bar where food, drinks, and music flow effortlessly from morning until night. Everyone’s invited. Our team can sense if you need coffee, a cocktail, a cold beer, or a plate of cutters bursting with flavour. Our people serve up the magic and warmth of the Caribbean every day, ensuring everyone feels relaxed and welcome. We create genuine connections and put people at ease, welcoming guests with our natural hosting skills and unpretentious atmosphere. We bring people together. Strangers become friends, and guests return again and again because of the familiar faces and friendly service that make Turtle Bay special. From brunch to sundowners, we’re here to create unforgettable moments. Our Purpose? To naturally and intuitively host, create genuine connections, and make everyone feel welcome, comfortable, and immersed in our carefree island way of life. Our DNA: The way we do things: Be open and listen intently Do the right thing Recognise differences and celebrate individuality Enjoy what we do and have fun Exceptional hospitality Bartender at Turtle Bay For over a decade, our bartenders have been curating a menu designed to lift spirits and bring joy, no matter the hour. From cocktails that capture the vibrant flavours and flair of the Caribbean to a specialty rum collection unique to us, we pride ourselves on serving more than just drinks—we serve experiences. As Bartender at Turtle Bay, you are the heart of our bar and a champion of our unique hospitality. You will create an atmosphere where everyone feels welcome, relaxed, and uplifted – like the easygoing feel of a Caribbean beach bar. A place where friendly smiles and great conversations flow as easily as drinks. It's about fostering connection, inspiring togetherness, and celebrating life's shared moments with warmth and joy. Your vibe will set the tone for our culture, ensuring every guest is warmly welcomed and looked after and comes back time and time again. What does Great look like? Live the Turtle Bay DNA : Embody and demonstrate Turtle Bay's vibrant culture and values, creating a warm and relaxed atmosphere to welcome in guests. Menu Excellence – Display expert knowledge of Turtle Bay’s cocktail and rum collection, confidently recommending drinks and sharing the stories and inspirations behind each creation to make each experience unique and memorable. Create Memorable Guest Experiences - Make genuine connections through personalised greetings, warm hospitality, and thoughtful touches. Make every guest feel valued and leave lasting impressions that inspire guests to return again and again. Deliver Exceptional Hospitality - Approach every interaction with a “yes to the guest” mindset. Go the extra mile with enthusiasm and attentiveness, taking time to understand and anticipate each guest’s needs, ensuring they feel truly cared for and special. Quality and Caribbean Flair • Bring the Turtle Bay brand to life with pride by crafting each drink with passion, creativity, and care. Celebrate the Caribbean inspiration behind the menu while consistently delivering exceptional quality and upholding the highest standards in every aspect of the guest experience. Work together as one team – work seamlessly with the entire team, from fellow bartenders, to hosts, servers and chefs, creating a smooth and consistent experience for every guest. Embrace diversity and inclusivity, showing sensitivity and respect for everyone’s needs while fostering a supportive and united culture. You will improve your understanding of your role through training, tailored courses, and a structured sign-off process, ensuring you have all the tools and knowledge you need. Let’s bring the spirit of the Caribbean to life—together.

You will be joining a supportive and award-winning Brighton branch team, with access to structured training, ongoing professional development, and continuous support to help you succeed in the role. You will be joining a supportive and award-winning Brighton branch team, with access to structured tr

Live-In Lifestyle / Care Assistant for a Creative Writing Uni StudentWe are recruiting on behalf of our client, a university student, who is looking for a like-mindedperson to join their care team. Join their team of PAs who provide their personal care andindependent living support.

You will be joining a supportive and award-winning Brighton branch team, with access to structured training, ongoing professional development, and continuous support to help you succeed in the role. You will be joining a supportive and award-winning Brighton branch team, with access to structured tr

Live-In Personal Care AssistantAre you a recent graduate and not sure what to do next? Or are you someone with a passion for making a positive impact in others lives?Ask Jules specialises in helping disab

Perform light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, washing and ironing, taking out rubbish, caring for houseplants, etc. Our visits always last for at least an hour, and our award‑winning training ensures that our Care Professionals de

You will move into the client's home and support them with personal care (including washing, dressing and toileting), moving and handling, domestic tasks and social activities. Do you enjoy live-in care, working a 24 week assignment followed by a break?. Our clients have either a spinal cord injury,

A local care provider is seeking a compassionate and experienced Live-In Care Assistant to support clients in their homes across Cheshire, Nottinghamshire, and Yorkshire. You will receive comprehensive training, support for further qualifications, and numerous benefits including paid travel expenses

A dedicated care service provider in the UK is seeking compassionate and organized individuals for various roles including Senior Care Support Worker and Live-in Carer. Enjoy a supportive environment with ongoing training and development opportunities while helping others maintain their wellbeing. E

As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated Live In Care Assistant to join our Care Expert Team and help us set the standard. You will live with a customer, providing companionship, support and reassurance, while helping them remain s

At Noble Live-In Care, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like‑minded people to join our growing Live‑in team all over the UK. Supporting vulnerable people to live safer and supported lives in their own homes, you’ll provide day‑to‑d

A care organization in the United Kingdom is seeking a Live-in Care Expert to provide essential support to customers in their homes. This role involves delivering personal care, assisting with daily tasks, and ensuring customers enjoy a dignified and independent life. Expert training and ongoing sup

We are looking for kind and compassionate Live-In care professionals who are interested in giving the highest quality of care to our clients in East London. Home Instead is an 'Outstanding' rated care provider looking for special individuals to join our valued team of care professionalsin East Londo

A care organization in the UK seeks self-employed live-in carers. Ideal candidates must have previous live-in care experience and relevant training. Join us to take control of your working life while being part of a trusted care organization.

As a Eclipse Homecare Care Assistant, you’ll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self-worth. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. Make a dif

You’ll become a trusted presence in someone’s home — helping them live safely, independently and with joy. As a Live In Care Assistant, You’ll Provide. Because “Live in Care Assistant” isn’t just a title — it’s a standard.

We are one of the very few Living Wage Foundation employers in and our unique Industry leading Caring for carers pledgeTM sets out all of the things that you can expect to receive from us, as a care professional with Radfield Home Care:. At Radfield Home Care, it’s our mission to make ageing a mor

The role involves providing personal care, companionship, and support to clients in their homes, helping to maintain their dignity and independence. A leading care provider in Greater London seeks a Care Assistant to join their compassionate team. The position offers competitive pay rates and variou

As a Live-In Care Worker, you will support customers in their own homes, delivering personalised care that promotes dignity, choice, and independence. Personal care, including washing, bathing, and dressing. You will live in the customer’s home and provide support with daily living tasks, based on

We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life for our clients to join our team in East Northants as a Live In CareProfessional. As a Live In CareProfessional, you will live in a client's home and provide a variety of non-medical s

A local care provider in the United Kingdom is seeking a Live-In Carer to provide high-quality care tailored to the customer's needs. The role includes assisting with personal care, meal preparation, and providing companionship. The position offers £850 per week, including food, along with benefits

We offer industry leading rates of pay, full training and ongoing support, plus a range of benefits, including our employee discounts scheme. You do not need any particular qualifications to become a Care Professional; however, it would be useful to have some experience of working in a care setting

A leading care service provider in the UK is looking for Live-in Care Assistants. In this role, you will support vulnerable individuals in living safely at home by providing personal care, companionship, and assistance with daily tasks. The ideal candidate should have compassion and resilience, with

Active Care Group is seeking a compassionate and adaptable live-in support worker to assist a professional client living independently in Iver, Buckinghamshire. The role requires flexibility to respond to varying needs throughout the day, providing personal care and support for daily living activiti

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We work closely with trusted care providers who are looking for reliable, professional live-in carers for ongoing packages of care. In return, you gain access to some of the best live-in opportunities in the market, with providers who value quality, consistency and long-term relationships. If you ar

If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high‑quality care deserves. You’ll become a trusted presence in someone’s home — helping them live safely, indepen

A reputable home care provider is looking for kind-hearted, experienced individuals to work as Live-In Care Assistants in various locations including Cheshire, Nottinghamshire, and Yorkshire. Responsibilities include providing companionship, assisting with personal care, and supporting daily activit

The role is for an experienced head to deliver care in the Child in Care team at Northamptonshire Children Trust. The trust is expanding and intends to transition into a local authority. Caseloads will be fairly distributed; the team works together and managers encourage hybrid working with some pre

A dedicated care organization in the East Midlands is seeking enthusiastic live-in carers to provide companionship and support for individuals in their homes. Responsibilities include assisting with personal care and domestic tasks, with opportunities to build meaningful relationships. Ideal candida

As a live-inCAREGiver, you will live in a client's home and provide a variety of non‑medical services to help them keep independent in their own home. We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life for our clients to join our tea

A leading care provider in the UK seeks compassionate and experienced Live-in Carers for the Northwest and North Wales. The role involves providing personal care, administration of medication, and housekeeping while living with clients for at least 2 weeks. Ideal candidates must have care experience

We are currently welcoming experienced Self-Employed Live-In Carers to join A Class Care Connect, our newIntroductory Live-In Care Service. Ready to Take Control of Your Working Life? If you are an experienced live-in carer looking for greater flexibility, autonomy, and choice — while remaining co

As a live-in carer, you’ll provide continuous, compassionate care, offering 24-hour support as needed while living in your client’s home. Your role will combine personal care, companionship, and household help, enabling clients to maintain independence and comfort while building meaningful relat

Previous experience in a live-in care role. References from previous care roles. We are seeking a compassionate and experienced.

The role involves live-in support for a mother following a planned C-section and requires extensive newborn care experience. A childcare agency is looking for an experienced Maternity Nurse to work in Mayfair, London, starting around 20 August 2026 for 3 months. You will guide routine development wh

A leading caregiving service provider in Greater London seeks compassionate caregivers to provide care in patients' homes. Ideal candidates must have at least 1 year of professional care experience, an Enhanced DBS certificate, and a relevant qualification such as NVQ Level 2 in social care. The rol