Trabajos maintenance manager en Reino Unido - Page 9

CONCESSION MANAGER WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Location: Victoria, London Schedule: Monday–Friday, 09:00–18:00, plus additional hours as required to fulfil the role TOWNHOUSE – WHO WE ARE Since 2013, Townhouse has been enhancing every aspect of our clients’ daily lives through anticipatory service, discretion, and meticulous attention to detail. Trained in some of the world’s most exclusive hotels, luxury hospitality is embedded in our culture and shapes the standards we bring to private residences, lifestyle management, and travel. Townhouse is a London- and Geneva-based private office serving international UHNW individuals. We support clients across the full residential lifecycle — from property search and relocation through to ongoing management and short stays — complemented by bespoke travel, lifestyle, and advisory services. JOB SPECIFICATION – WHAT YOU’LL DO As an Account Manager, you will play a central role in delivering Townhouse’s private client offering across residences, lifestyle, and travel. Acting as a key day-to-day contact for assigned clients, you will ensure every service is delivered seamlessly, proactively, and to the highest possible standard. You will be responsible for managing client relationships, coordinating requests, and overseeing service delivery across a varied portfolio. You will work closely with internal teams, external partners, and household staff to ensure consistency, efficiency, and excellence at every touchpoint. This role requires a hospitality-led mindset, strong operational judgement, and the ability to manage multiple workstreams with precision and discretion. You will be expected not only to respond effectively to client needs, but to anticipate them — creating a highly personalised and effortless experience that reflects the Townhouse standard. Key Responsibilities Client Relationship Management & Service Delivery • Act as a principal day-to-day point of contact for assigned clients and their representatives., • Build trusted, professional relationships through discretion, responsiveness, and excellent judgement., • Develop a detailed understanding of each client’s preferences, routines, priorities, and lifestyle requirements., • Ensure all requests are managed efficiently, accurately, and with exceptional follow-through., • Maintain up-to-date client profiles, service notes, and account records to support anticipatory service., • Foster strong relationships with clients and their family offices, proactively identifying opportunities to offer additional services or products that elevate service standards., • Monitor client satisfaction, gather feedback, and escalate issues appropriately where needed. Lifestyle Management • Manage a broad range of lifestyle requests, including dining, events, shopping, entertainment, gifting, and personal arrangements., • Conduct high-quality research and present suitable, well-considered options in line with client preferences., • Coordinate bookings, reservations, and access to bespoke experiences with attention to detail and discretion., • Ensure all lifestyle services are delivered to the same standard as Townhouse’s residential offering. Travel Management • Coordinate complex domestic and international travel arrangements for clients and, where required, their guests or staff., • Build detailed itineraries covering transport, accommodation, transfers, dining, security, and special requirements., • Liaise with hotels, travel providers, and on-the-ground partners to ensure a seamless end-to-end experience., • Manage last-minute changes calmly and effectively, maintaining continuity and reassurance throughout., • Coordinate travel arrangements and craft detailed, seamless itineraries using the relevant platforms and tools. Private Residence • Manage the delivery of services across client residences in collaboration with internal teams, suppliers, and household staff., • Lead the pre-arrival planning, property readiness, housekeeping standards, maintenance coordination, and stock management where relevant., • Ensure that residential service delivery reflects the wider client strategy and agreed standards., • Conduct residence visits where required to support oversight, quality control, or project coordination. Supplier & Partner Management • Build and maintain strong relationships with trusted external suppliers and service partners., • Source new providers where needed, ensuring quality, reliability, discretion, and value., • Oversee supplier performance and help maintain service consistency across all external touchpoints., • Prepare high-quality client-facing documents, reports, itineraries, and presentations., • Maintain accurate billing information, service logs, monthly reports and account administration., • Use internal systems and platforms confidently to track tasks, workflows, and account activity., • Ensure all account activity is recorded clearly and managed in a structured, professional manner. Commercial Awareness & Account Growth • Identify opportunities to deepen client engagement and expand service take-up across residences, lifestyle, and travel., • Contribute ideas that enhance the client experience while supporting account development and retention., • Support the Director of Private Residences and Private Client Experience in identifying patterns, opportunities, and areas for service improvement across the client portfolio. This job description is not exhaustive of all tasks and responsibilities that may vary and be required from time to time. Person Specification This role requires a highly organised, polished, and emotionally intelligent individual with experience in luxury hospitality, private households, private client management, or high-end concierge/travel services. You will be service-led, commercially aware, and confident operating in a high-expectation environment where discretion, flexibility, and precision are essential. Required Skills & Experience • Experience in luxury hospitality, private household management, lifestyle management, or a similar high-service environment., • Knowledge of Arabic is essential, French as preferred optional, • Proven ability to manage multiple client requests and operational priorities simultaneously., • Strong interpersonal skills and the ability to build trust with UHNW clients and their representatives., • Excellent organisational skills and close attention to detail., • Possesses a naturally inquisitive mindset, with a keen interest in exploring new openings and emerging service offerings., • Ability to remain calm, resourceful, and solutions-focused under pressure., • Strong written and verbal communication skills in English; additional languages are advantageous., • Commercial awareness and an understanding of high-value client relationship management., • Confidence using Microsoft Office and operational platforms such as task management, CRM, finance, or workflow systems., • A proactive mindset with the ability to anticipate needs and take ownership of outcomes. Benefits Townhouse is committed to fostering a high-performance, supportive environment where ambitious individuals can grow and thrive. Benefits include: • 20 days annual leave, in line with company benefits guide, • Discretionary performance bonus (bi-annual and year-end), • Aviva pension scheme, • Monthly team socials, seasonal events, and WFH allowances, • One-month paid sabbatical after five years of service

This is a fantastic opportunity for an experienced and personable Office Manager to take ownership of a busy, professional workplace environment. You’ll be at the heart of the office, creating a welcoming front-of-house experience while ensuring everything behind the scenes runs seamlessly. This role combines people interaction, operational oversight, and event coordination, making it ideal for someone who thrives in a varied, fast-paced environment and enjoys being the go-to person in the office. What You’ll Be Doing Front of House & Workplace Experience • Act as the first point of contact for visitors and incoming calls, delivering a warm and professional welcome, • Manage meeting room and desk bookings, ensuring smooth coordination of visitors, • Maintain a high standard across all office spaces, • Oversee the day-to-day running of the office to ensure efficiency and organisation, • Manage office supplies, equipment, and vendor relationships, • Review invoices and manage spend against budget, • Coordinate facilities maintenance, minimising disruption to business activities, • Ensure compliance with UK workplace health and safety regulations, • Coordinate inspections and follow up on any required actions, • Support the planning and delivery of internal events and team activities, • Help create a positive, engaging workplace culture, • Provide occasional administrative support, including cover for senior executive support when required About You • Friendly, confident, and highly professional, • Exceptionally organised with strong attention to detail, • Proactive and able to take initiative, • Adaptable and reliable in a fast-paced environment, • A collaborative team player with a positive attitude, • Comfortable handling physical tasks such as receiving deliveries Skills & Experience • Previous experience in office management, reception, or a similar role, • Excellent communication and interpersonal skills, • Strong organisational and multitasking abilities, • A service-focused and approachable mindset, • Proficiency in Microsoft Office (Outlook, Word, Excel, Teams), • Ability to work independently and manage competing priorities The successful candidate can expect a competitive benefits package, including 28 days’ holiday and private healthcare, alongside the opportunity to make a tangible impact in a highly visible, people-focused role. Apply today for further information!

Project Manager - Industrial Coatings and Maintenance We are currently recruiting for a Project Manager to join a well-established and well-respected business operating within the oil and gas sector. This role will see you managing a range of projects focused on the coating, protection and upkeep of oil and gas storage tanks and associated assets. You’ll work closely with clients and site teams, taking responsibility for projects from initial planning through to successful delivery. As Project Manager you will be responsible for: • Managing the full project lifecycle from tender stage through to completion, • Overseeing contracts to ensure works are delivered in line with scope and expectations, • Managing budgets, programmes and resources to ensure projects are delivered on time, • Coordinating engineers, site teams and subcontractors throughout project delivery, • Acting as the main point of contact for clients and maintaining strong working relationships, • Ensuring projects are delivered in line with safety standards, quality requirements and company procedures You will have the following skills and experience: • Proven experience in a Project Manager role within the oil and gas sector, • Experience delivering projects related to tank coating, maintenance, refurbishment or similar works, • Strong communication skills and the ability to manage both clients and site-based teams, • Confident managing multiple projects in a live operational environment Salary: £55,000 - £65,000 This is an exciting opportunity for a Project Manager to take the reins and oversee the full project lifecycle, from planning through to delivery, working closely with clients and site teams on meaningful, hands-on projects in the oil and gas sector. About Us: At Matthew Olivers, we believe recruitment should be personal, transparent and tailored to the individual. We work closely with both clients and candidates to ensure the right long-term fit, offering honest feedback, clear communication and support throughout the process. By applying through us, you’ll receive one-to-one guidance, thorough preparation and insight into the role, ensuring you’re fully informed and confident at every stage.

Job Title: Operations Manager Location: London Reporting to: Director of Operations Employment Type: Full time, permanent Salary: £65,000 - £70,000 per annum About AV Operations AV Operations is a specialist autonomous vehicle operations business, established to support the safe, compliant and scalable deployment of self-driving technology within the UK private hire ecosystem. Working in partnership with leading global innovators such as Uber, we sit at the operational edge of the future of mobility. Our focus is on translating cutting edge autonomous capability into real world, regulator ready operations. We operate with a safety first mindset, rigorous compliance standards and an uncompromising commitment to customer experience. At AV Operations, we build teams that take ownership, apply first principles thinking and deliver measurable outcomes in complex, fast moving environments. As the autonomous landscape evolves, we exist to ensure it scales responsibly, commercially and at pace. Role Summary Lead and own the end to end autonomous vehicle operations capability, driving fleet safety, availability, performance, compliance and commercial outcomes. This role builds and scales operational excellence across people, process, partners and technology to underpin strategic growth and deliver measurable business results. This is a hands on leadership role for someone who can both set strategy and dive into operational detail to solve complex, real-time problems. Key ResponsibilitiesOperational Strategy & Delivery • Own day to day operational delivery to maximise vehicle availability, uptime and service performance., • Define and drive operational KPIs, scorecards and performance frameworks that translate strategy into frontline execution., • Own and manage P&L accountability for your function with focus on cost efficiency, target delivery and operational scalability. Fleet & Asset Performance • Overall responsibility for fleet readiness, lifecycle management, infrastructure and depot operations., • Plan, process and execute vehicle deliveries, commissioning and de-mobilisation., • Lead continuous improvement in fleet performance, operational throughput, maintenance quality and safety outcomes. Safety, Quality & Compliance • Embed safety as the first principle: operationalise frameworks that assure regulatory compliance, audit readiness and risk management controls., • Custodian for vehicle compliance, including registrations, licensing, inspections and environmental standards compliance., • Drive a strong safety culture supported by data, learning loops and corrective action plans. Operational Frameworks & Playbooks • Lead development and implementation of core SOPs and playbooks aligned to best practice, including lean methodologies where appropriate., • Hold teams and partners accountable to defined operational standards and performance criteria. Partnerships & Stakeholder Management • Act as the operational owner for strategic technology and service partners, including negotiating SLAs and resolving escalations., • Represent operational interests in cross-functional, cross-partner governance forums., • Act as the primary escalation point across partners for critical operational issues. People Leadership & Capability • Build, develop and lead high performing operations teams across functions such as fleet readiness, incident response, depot operations and fleet development., • Design organisation structures and roles that optimise output and accountability., • Lead stand ups, reviews and forecasting forums that reinforce performance culture., • Oversee multi-layered, shift-based teams including field operations, control room / remote operations and incident response functions. Reporting & Insights • Establish mechanisms for rigorous reporting on key business metrics to inform executive decision making., • Own operational scorecards, tracking progress against targets and enabling data led improvements., • Track and optimise core metrics such as vehicle uptime, trip success rate, downtime, incident rates, response times and charging efficiency. Continuous Improvement & Innovation • Champion innovation across operations including adoption of AI and automation tools to improve efficiency and reduce manual workload where appropriate., • Work closely with AV technology partners to feed operational insights into product and system improvements, supporting continuous evolution of the AV stack. Success Measures • Fleet availability, uptime and operational readiness, • Safety incident rate and compliance performance, • Operational cost efficiency vs budget, • SLA adherence and partner performance, • Quality and robustness of operational playbooks, • Team engagement and capability uplift Skills & Experience Essential • Proven senior operations leadership experience in fleet, mobility, transport or regulated logistics environment, • Track record of managing P&L and driving cost efficiencies, • Strong analytical mindset with high proficiency in operational performance measurement, • Experience with lean operational frameworks and performance scorecards, • Experience with AI/automation tools in operational contexts, • Background in autonomous or advanced vehicle related operations, • Deep familiarity with UK transport safety and compliance regimesLeadership Profile, • Strategic but hands on operator, • Strong communicator able to simplify complexity and lead through influence, • Outcome and accountability driven, • Collaborative cross functional partner, • Comfortable operating in ambiguity and building new operating models in emerging industries, • Resilient and calm under pressure, with the ability to lead through high-stakes, real-time operational challenges

Location: Shoreditch, London Working Structure: Office Based (Thursday we work from home) Reports to: Head of Pharmaceutical Operations Salary: Up to £50K, plus annual bonus Who are we? Since medical cannabis was legalised in the UK in 2018, Cantourage UK has been building the infrastructure that makes this industry work - safely, compliantly and at scale. We operate across two deeply interconnected worlds: • A regulated tele-health clinic, delivering high-quality patient care, • A licensed pharmaceutical supply operation, powering the wider ecosystem Together, they form a complex, high-trust system where clinical integrity, operational excellence and smart technology must work in lockstep. With a strong foundation in place and serious scale-up ambitions ahead, we're now building the operational backbone to match. The Supply Chain Manager sits at the heart of that build. What's the purpose of the role? We've built a supply chain that works. Now we need to make it exceptional. As our Supply Chain Manager, you'll take full ownership of the end-to-end supply chain function within our Pharmaceutical Operations Unit — evolving our processes, systems and rhythms to carry us confidently through our next phase of scale. You'll be the architect of how we plan, procure and deliver. Reporting to the Head of Pharmaceutical Operations, you'll work closely with Finance on our S&OP process, create clean operational boundaries, and lead a high-performing remote procurement team. This is not a maintenance role. It's a builder role. In short: if you're energised by creating structure where there isn't any, solving genuinely novel supply chain puzzles, and leaving a clear fingerprint on a business in serious pursuit of market impact — this role is for you. What impact will you have? S&OP Ownership & Planning Excellence • Play a leading role in strengthening and evolving the S&OP process — working closely with Finance to maintain a reliable planning rhythm across procurement, operations and commercial, • Ensure demand signals are consistently aligned to supply-side realities — stock positions, procurement lead times and sourcing constraints — so the business is always planning from an accurate foundation, • Continuously refine the process as we scale, ensuring it keeps pace with growing complexity and commercial ambition Supply Chain Ownership & Operational Clarity • Create clean, documented ownership of the supply chain function — separating responsibilities from the Orders team to reduce operational risk, improve efficiency and build long-term capability, • Perform a comprehensive gap analysis of existing supply routes, covering documentation, performance metrics and process mechanisms, to drive subsequent improvements, • Build out clear KPIs, reporting cadences and senior-level visibility across the supply chain Regulated Import Pathway Management • Own and manage regulated import pathways, ensuring end-to-end compliance across documentation, licensing and supply chain execution, • Work closely with the MHRA and Home Office as a key operational contact, managing ongoing regulatory obligations and maintaining strong, trusted relationships, • Collaborate with international supply partners to ensure cross-border flows remain compliant, resilient and commercially viable, • Play an active role in scoping and launching new import routes — assessing regulatory feasibility, coordinating with partners and internal stakeholders, and seeing them through to operational readiness Automation & Systems Innovation • Identify and implement automation opportunities to increase productivity, reduce manual effort and accelerate decision-making across supply chain workflows, • Evaluate best-in-class tools and platforms — always asking: what would genuinely empower this team and this business to make smarter, faster decisions?, • Embed technology-first thinking into how the supply chain function is built and operated People Leadership • Lead, develop and structure a remote procurement team, setting clear expectations, robust ways of working and a culture of accountability, • Build a function where ownership and quality standards sit with the team, not just the manager What will you bring to the table? • Proven track record managing complex, regulated supply chains — ideally in controlled drugs or pharmaceutical-grade environments (with equivalent experience from aviation, high-compliance manufacturing or forensic/laboratory logistics equally considered), • GDP and/or GMP familiarity strongly preferred; equivalent regulated-environment depth will be considered, • Demonstrable experience managing regulated import pathways — including cross-border supply routing, MHRA and/or Home Office engagement, and working with international supply partners, • S&OP involvement at a meaningful level — you've shaped and improved established processes, and know what good looks like, • Cross-functional stakeholder management — across Quality, Finance, Pharmaceutical Operations and commercial teams, • Workflow automation experience — you know how to use technology to drive productivity and build scalable, low-friction processes, • People management experience — you've led remote teams with clarity, accountability and genuine investment in their development, • A startup-to-scaleup mindset — comfortable with ambiguity, happy to roll your sleeves up, and far more energised by building than by maintaining If you have the following, it'll be a huge bonus • Direct experience with controlled drugs supply chains — Schedule 1/2, unlicensed specials or CBPM is a serious differentiator, • CIPS qualification (Chartered Institute of Procurement & Supply), • Experience evaluating and deploying supply chain management systems or data platforms to support executive decision-making, • Background in industries where supply chain failure carries genuine consequence — aviation, defence logistics or complex clinical trial supply chains Who wouldn't thrive in this role? • Someone who needs a fully built machine to operate — we're evolving ours, and you'll be a key part of that, • Those who prefer to work in isolation — this role is deeply cross-functional and demands strong, consistent stakeholder engagement, • Anyone who finds pace uncomfortable — we move fast, and execution has to keep up, • Those who see process documentation as someone else's job — here, it's a core part of yours, • Someone whose answer to complexity is to wait for direction — we need instinct, initiative and ownership from day one What do we offer? 📅 36 day annual leave (includes your birthday + all UK public holidays) 💰 Performance based annual bonus 🩺 Comprehensive private medical insurance 🤸 ClassPass membership (gyms, fitness classes, yoga, massages & more) 🚴 Cycle-to-work scheme

Founded in 1865, and established by Royal Charter, the Royal Alfred is a much respected and widely known Maritime Charity based in Surrey providing a Nursing Care Home and affordable Housing for former seafarers and their dependents. Due to the impending retirement of the current Chief Executive Officer, they are seeking a dynamic individual to take on this exciting opportunity to build upon recent achievements and to meet the challenge of maintaining a first-class service to the Society's beneficiaries. £55000-£60000 + bens Surrey - Hybrid We are seeking an experienced Business Manager to lead and continuously improve non‑clinical services across the whole site. You will work closely with and in support of, the Deputy Clinical Manager and report to the Registered Home Manager. Your purpose is to ensure the estate and all support functions are safe, efficient and welcoming for residents, tenants, visitors and staff. Other duties will include; ● Leadership of non‑clinical service delivery including domestic and laundry services, estates and maintenance of buildings and grounds, transport, security and porterage. ● Manage suppliers and contracts against service levels and value for money, including services commonly delivered off-site (e.g. HR support, payroll, IT support). ● Oversight of the housing scheme to ensure effective, compassionate and compliant management for tenants. ● Day to day health and safety management, including risk assessments, action planning and compliance with food safety requirements. ● Budget ownership for Home, Housing and Estate, with effective in‑year control and reporting. ● Line management of allocated staff, including recruitment support, rota planning, supervision and appraisal, attendance and performance management, and staff development. Who are we looking for? Potential candidates for this pivotal role will ideally have proven experience leading multi-function support operations in care, housing, health or similarly regulated settings. You will be able to demonstrate strong budgetary control, planning and organisational skills, with confidence using administrative and IT systems. You will be a motivating and positive leader, with a calm approach, able to develop teams, always with a focus on health and safety and risk management. This is a truly collaborative environment, that is always balancing operational priorities alongside the needs of our residents and tenants The chosen candidate will require DBS certification for work with vulnerable adults. The closing date for applications will be Monday 18th May. Any direct applicants will be forwarded to our retained consultant, Simon Bell at Adjacency Executive.

An exciting opportunity, with significant scope for career development, in a unique and rapidly expanding real estate company. The role will be working alongside the Head of Maintenance and the rest of the operational team, overseeing our residential portfolio that consists of 1,500 units. The buildings are managed fully in-house by our team of maintenance engineers. A key requirement of this position is to develop, train and manage those colleagues. This opportunity is unique, the job is varied and provides good levels of autonomy and support. The chosen candidate will be exposed to all areas of residential real estate maintenance. Additionally, the company has a pipeline of approximately 4,000 residential apartments. This extensive growth presents significant career development opportunities. Job Overview: As the Residential Maintenance Manager, you will oversee the upkeep, repair, and operational standards of multiple residential blocks. Your primary responsibility will be to ensure all buildings are maintained to a high standard by managing a team of maintenance operatives and liaising with residents. It is expected that you will work ‘on the tools’ in a leading capacity, to ensure that all maintenance jobs are completed in a timely manner. This role requires excellent technical knowledge, problem-solving abilities, and exceptional customer service skills. Key Responsibilities: • Team Leadership: Supervise and lead the building maintenance team, ensuring efficient and high-quality service delivery., • Maintenance Planning: Develop and implement preventative maintenance schedules for residential blocks, covering building systems, communal areas, and external facilities., • Budget Management: Track expenses, oversee the maintenance budget, and provide cost estimates for repairs or upgrades., • Inspection and Compliance: Conduct regular inspections to ensure all properties meet health and safety regulations, building standards, and fire safety compliance., • Repairs and Upkeep: Oversee day-to-day repairs and ensure prompt response to maintenance requests from residents and property managers., • Contractor Management: Manage external contractors for specialized repairs or larger projects, ensuring work is completed on time, within budget, and to high standards., • Documentation: Maintain accurate records of maintenance activities, including inspections, repair logs, and compliance certifications., • Emergency Response: Act as the first point of contact for emergency maintenance issues, ensuring swift resolution to minimise disruption to residents., • Stock Management: Ensure all maintenance tools, equipment, and materials are available and maintained. Requirements: • Proven experience in a similar maintenance role, preferably within residential property management., • Technical expertise in building systems, plumbing, electrical, and HVAC systems., • Strong knowledge of health and safety regulations, fire safety, and building compliance standards., • Exceptional organizational and leadership skills, with experience managing teams and contractors., • Proficiency in using maintenance management software and Microsoft Office Suite., • Strong communication and interpersonal skills, with the ability to liaise effectively with residents and stakeholders., • Ability to respond to emergencies and work flexible hours when required., • Driving Licence is a MUST Preferred Qualifications: • NVQ Level 3 or equivalent in a related field (e.g., electrical, plumbing, or building maintenance)., • IOSH or NEBOSH certification in health and safety., • Experience with residential block management software is an advantage.

Senior Business Development Manager (Field) • Location: London SE1, • Competitive Salary + Commission (Uncapped) + Travel Allowance + Benefits Company Overview: Firetecnics: London’s trusted LPCB-certified fire safety compliance partner, for over 35 years In an industry where safety is non-negotiable and technically reliable providers are hard to come by, Firetecnics is the partner that residential and commercial property professionals trust to keep their buildings compliant, their occupants safe, and their businesses running smoothly. • Effortless compliance and absolute confidence- We have been living and breathing fire safety and compliance for over three decades. Our knowledgeable experts help our clients to navigate evolving fire safety requirements with complete confidence., • A one-stop solution for complete fire safety- From fire alarm installation and maintenance to comprehensive compliance management, we handle it all., • Speed & efficiency without compromise- We know that delays cost our clients time and money. That’s why we deliver fast, efficient, and high-quality solutions., • Personalised and proactive customer excellence- Our dedicated account managers work as an extension of our clients’ teams, providing hands-on support, expert guidance, and proactive solutions tailored to their needs. We don’t just keep organisations compliant, we offer complete peace of mind. With an unwavering commitment to quality, reliability, and customer excellence, we ensure fire safety is one less thing our clients have to worry about. Role Overview: We are seeking a dynamic and self-motivated Senior Business Development Manager to join our team! This exciting role is ideal for someone who thrives in a fast-paced environment and you will play a pivotal role in overseeing Sales in Fire compliance, service contracts/sales/bids. Key Responsibilities: Sales and Business Development: • Actively pursue new business opportunities within your assigned geographical area to expand the fire safety maintenance contract portfolio., • Identify, target, and convert potential leads into long-term clients by leveraging your knowledge of fire safety services., • Proactively engage with prospective clients, building a pipeline of opportunities through outbound activities such as cold calling, networking, and attending industry events., • Manage sales cycles from initial inquiry to contract negotiation, ensuring deals are closed efficiently and effectively. Client Relationship Management: • Build and maintain strong, long-term relationships with clients to ensure ongoing business and repeat sales., • Regularly engage with existing clients to ensure satisfaction, address concerns, and identify upselling or cross-selling opportunities., • Act as the primary point of contact for all fire safety-related queries, ensuring clients receive exceptional service and advice regarding fire compliance. Service Offering Expertise: • Demonstrate in-depth knowledge of fire safety services, including fire extinguishers, fire alarms, passive fire protection, and full fire compliance packages., • Advise clients on the importance of fire compliance and help them understand the benefits of your service offerings in meeting legal and safety standards., • Stay up-to-date with industry trends, regulations, and best practices to offer informed recommendations to clients. Target Achievement and Sales Performance: • Consistently meet and exceed sales targets through a combination of proactive sales efforts and client management., • Work closely with the sales team and management to align on target objectives, strategies, and performance metrics., • Monitor and report on progress towards sales goals, adjusting tactics as necessary to ensure successful outcomes. Collaboration and Teamwork: • Work collaboratively with other teams within the organization to ensure a seamless customer experience, from initial contact to contract fulfilment., • Participate in regular meetings to share insights, collaborate on strategies, and contribute to the overall success of the sales team., • Share knowledge and best practices with team members to foster a supportive and growth oriented environment. Contract Management and Renewal: • Oversee the preparation, negotiation, and management of service contracts, ensuring all terms and conditions are clearly understood by clients., • Ensure timely renewal of contracts, aiming to retain clients and prevent loss of business., • Manage contract compliance, ensuring services provided meet the specified requirements and deadlines. Compliance and Documentation: • Ensure all activities and documentation adhere to industry regulations, company policies, and legal requirements., • Maintain accurate and up-to-date records of sales activities, client interactions, and contracts in the company's CRM system. To Prepare and submit regular reports on sales performance, market trends, and competitor analysis. Continuous Professional Development: • Take initiative to continually develop knowledge of fire safety and compliance standards through training and professional development opportunities. o Participate in company-led training sessions and industry seminars to stay ahead of emerging trends and technologies in the fire safety sector How to Apply: If you are an experienced Senior Business Development Manager or similar who is looking to take the next step in your career with a reputable and growing company, we want to hear from you! Apply now to become part of Firetecnics and contribute to our ongoing success in delivering high-quality fire safety solutions.

We’re looking for a talented individual to join our Facilities Team as a Facilities Manager. This is an exciting opportunity to take on a pivotal role in a vibrant, fast‑paced environment, where you’ll be at the forefront of sustainability and energy‑efficiency initiatives. If you’re ready to make a meaningful impact and contribute to an innovative, forward‑thinking team, we’d love to hear from you. Key Objective Play a key role in shaping the long‑term performance of the Centre by delivering a robust asset strategy that protects and enhances the building fabric, systems, plant, and equipment while driving innovation to maintain its premium positioning. You’ll also lead the development and delivery of an effective contract procurement and management plan, ensuring all services meet consistently high standards and reflect best‑practice estate management. What you will be doing... • Manage hard services contractors, ensuring daily inspections, defect management, and high‑quality maintenance across the Centre., • Conduct regular site walks with contractors to review workmanship, compliance, and service delivery., • Report operational findings and recommendations to the Senior Facilities Manager and deputise when required., • Maintain an accurate and up‑to‑date PPM plan covering all service requirements., • Develop clear contract scopes, specifications, and service level agreements that support asset lifecycle and performance., • Lead tender processes in collaboration with procurement and other UK assets., • Prepare business cases and commercial recommendations for contractor appointments., • Monitor contractor performance, ensuring compliance, documentation accuracy, and audit readiness., • Manage allocated budget areas and contribute to long‑term forecasting, ensuring best value for money., • Source competitive quotations, benchmark costs, and promote local procurement where appropriate., • Identify and implement cost‑saving initiatives that reduce service charge and improve ROI., • Oversee purchase orders, goods receipting, and creditor payments with strong financial discipline., • Ensure full compliance with health, safety, environmental, CDM, insurance, ISO45001 and ISO14001 requirements., • Maintain comprehensive audit trails and track non‑compliances through to closure., • Produce contract performance reviews and compliance reports., • Support the development of long‑term sustainability programmes that reduce carbon footprint and promote environmental best practice., • Embed energy‑efficient and sustainable requirements into third‑party contracts., • Enhance the Centre’s environmental accreditations and deliver meaningful social value initiatives., • Provide leadership and support to the facilities team and wider business., • Collaborate across both centres to support delivery of the Centre’s Business Plan. What skills, experience, and knowledge will you need to be successful? • Proven experience in the Facilities Management and Building Services sectors., • Demonstrated experience working in a senior position, able to demonstrate a management focus and leadership skills., • Extensive experience in the scoping, tendering, negotiation, mobilisation, and management of contracts., • Working knowledge of Consumer law, Trading Standards, and related legislation., • Comprehensive knowledge of relevant legislation and compliance requirements., • Relevant safety training and a working knowledge of health and safety legislation with practical experience in the implementation of procedures., • Proven negotiating and influencing skills., • Demonstrated understanding of building principles and mechanical systems., • Demonstrated experience creating and monitoring budgets., • Relevant qualifications and accreditations., • Experience of project planning and management would be advantageous., • NEBOSH, or at least IOSH., • Ideally some M&E experience., • Relevant Legionella management awareness and training Who are we? At Unibail-Rodamco-Westfield (URW), we develop and operate a portfolio of sustainable, premium, mixed-use real estate assets across Europe and the United States. Driven by our purpose to Reinvent Being Together, we are committed to accelerating urban regeneration and rethinking how we live together in cities. Today, 2,000 dedicated individuals are working together to reshape the future of real estate and shopping centers by creating innovative, engaging spaces that truly redefine community connections. Our flagship destinations are more than just places; they're the heartbeat of the community. We empower our employees to make a real impact through volunteering, DE&I programs, and leading ESG efforts. URW is at the forefront of experiential entertainment, constantly pushing boundaries to craft unforgettable in-person and digital experiences. By surprising and delighting our customers, we create magical moments and reinvent togetherness in every interaction. Within our Northern Europe Region - spanning the Netherlands, Denmark, Sweden, and the UK - we own and manage eight exceptional assets. These include Westfield London, Westfield Stratford City, Westfield Mall of the Netherlands and Stadshart Amstelveen. Why work for us: We put people development and learning at the heart of what we do. We'll help you master your role, build your technical skills, and take advantage of top-notch management and leadership programs. From face-to-face workshops to our global online learning resources, we encourage you to make learning a part of your daily routine. We offer a fantastic pension plan, bonus scheme, and plenty of other incentives. We also prioritise your health and wellbeing, training employees as mental health ambassadors to support and educate our team. Plus, you can sign up for medical and dental insurance, gym discounts, health check-ups, and more. Want to know more about what it's like working at URW? Visit our site: . What Matters to Us: At URW, our purpose is to Reinvent Being Together, reimagining how people and communities connect, socialise, and experience dynamic moments in unique and meaningful ways. We are proud to promote equal opportunities and embrace diversity in profiles, experiences, and skills. At URW, we believe that diversity is the cornerstone of our success, and we are dedicated to fostering an environment that respects, values, celebrates, and leverages individual differences to their fullest potential. We evaluate each application with fairness and without discrimination based on disability, age, gender, origin, religion, sexual orientation, or any other legally protected characteristics. Our commitment is to provide equal access to our services for everyone. If you require any adjustments for your interview, please let us know in advance, so we can support you accordingly. As part of our commitment to maintaining a safe and trustworthy working environment, we conduct comprehensive security checks on all employees prior to their start date. These checks may include identity verification, employment history, and criminal record screening, in accordance with applicable laws and regulations. Join us and be part of a team that's making a real difference in your local communities!

In this riverside London village nestled in Southwest London, home to the starting point of the annual Oxford-Cambridge Boat Race is our popular first opinion GP Putney clinic. The almost complete team are looking for a full-time Senior RVN to help assist in boosting this practice to its full potential! About your new role! Our Putney practice location has a true London ‘village’ atmosphere, just a short walk from the River Thames, Putney High Street, and Putney Station. Our Putney team includes 2 part-time vets, and fantastic clinical support team who have a passion for building strong bonds with their established client base, so the team are looking for a Senior RVN to complete our perfect Putney practice puzzle! Being senior RVN, you will work closely with your vets to ensure the day to day running of the practice is maintained to a high standard, accountabilities ranging from diary management to equipment maintenance and team engagement. You will have the full support from a dedicated regional manager, and OOH care is provided by our Stone Lion 24-hour hospital just a 15–30-minute drive away. Feedback from the team in Putney expresses how genuinely great their client base is in the area, and as a bonus are largely insured! Your 40 hours (which can be across 4 days) is inclusive of a 1:4 branch Saturday and 1:10 Sunday rotation at the Stone Lion Hospital, plus 1 bank holiday per year at Stone Lion. There are NO on-call requirements. As a senior branch RVN some of your duties will include: • Responsible for the nursing team, ensuring the provision of a high quality and continually improving standards of nursing care., • Assist the veterinary surgeon in theatre and during consultations, as and when required., • Ensure the provision of a high quality and continually improving standard of nursing care, comfort and welfare of all pets in our care., • Utilise Schedule 3 skills, as directed., • Ensure all diagnostic, surgical and medical equipment and instruments are serviced as required, maintained well and in full working order., • Ensure that a weekly audit of Controlled Drugs is carried out in accordance with the prescribed protocol., • Responsible for staff working on reception, ensuring a high and improving standard of client care by means of excellent communication and service at all times., • Manage the daily operation of the reception area and ensure the friendly and efficient handling of clients and their pets, in person, by email and over the telephone., • Support student nurses as a clinical supervisor Leadership training is provided for new senior colleagues to assist your transition into a new senior position. Now let’s get to the nitty gritty, here is what we offer you: The salary band for this full-time 40 hourly week role is £35,000 to £39,000 depending on experience while allowing room for growth within the role. A little snippet of the benefits you will receive as a Goddard RVN: • 6.6 weeks annual leave including bank holidays, • CPD budget every year plus up to 2 days' paid CPD leave, • Paid 30-minute lunch breaks -The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentives If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at for any other queries or to simply arrange a call and have a chat about other opportunities!

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role The 1st Line Risk and Control Manager - Client Group and Product sits within the 1st Line of Defence and plays a key role in strengthening governance, risk oversight and control effectiveness across Client Group and Product. Reporting within the 1st Line Risk & Controls function, the role supports senior leaders through high-quality governance, clear insight and proportionate challenge . It helps enable leaders to demonstrate that risks are owned, understood, controlled and managed within M&G's risk appetite. The role operates with significant visibility, acting as a trusted first-line risk and control partner to management and governance forums. The role aligns closely to M&G's Risk Governance Framework and Operational Risk Standard, with a strong focus on RCSAs, control design, testing and improvement, committee engagement and reporting, and effective interaction with Second- and Third-Line assurance teams. Key Responsibilities Governance, Reporting & Committee Engagement • Support the effective implementation and operation of M&G's Risk Governance Framework across Client Group and Product., • Act as the primary day-to-day first-line contact for key Client Group and Product governance and oversight forums, including relevant legal entity Management Committees and Boards., • Prepare, review and quality-assure first-line risk reports, governance submissions and reporting packs, ensuring accuracy, clarity and proportionate challenge., • Coordinate, track and progress governance actions, ensuring timely follow-up, appropriate escalation and closure in line with committee expectations., • Support the forward planning of governance and reporting agendas to ensure timely coverage of material risk and control topics., • Produce clear, concise and decision-focused risk and control MI for senior management and governance forums., • Analyse themes, trends and emerging risks, translating information into meaningful insight and clear recommendations., • Support governance forums with high-quality analysis, insight and narrative, rather than purely descriptive reporting. Risk Management & Controls, • Support the production, refresh and ongoing maintenance of key functional and legal entity RCSAs, ensuring consistency, quality and alignment with the Operational Risk Standard and Group expectations., • Support risk owners in articulating material risks, key controls, risk ratings and justifications in a clear, balanced and well-evidenced manner., • Support risk events, conflicts of interests and issue management activity where required, including tracking and remediation support., • Lead or support risk and control deep dives across products, processes and change initiatives, identifying control weaknesses, design gaps and opportunities for enhancement., • Support the design, documentation, assessment and ongoing maintenance of key controls within relevant risk and control systems., • Help drive delivery of Risk and Control Improvement Plans (RCIPs), ensuring actions are practical, proportionate and embedded into business-as-usual., • Support remediation of control deficiencies, audit findings, regulatory issues and self-identified issues, working closely with business owners to achieve timely and sustainable outcomes., • Contribute to the maintenance and enhancement of supporting artefacts such as process maps, control libraries and underlying documentation to reflect the true operating environment., • Coordinate and support effective Client Group and Product engagement with Second- and Third-Line reviews, including Risk, Compliance and Internal Audit., • Act as a key first-line contact during reviews and audits, supporting evidence provision, issue tracking and timely action closure. Capabilities & Behaviours • Applies sound judgement to deliver proportionate, outcome-focused risk and control solutions., • Operates as a trusted advisor, providing constructive, confident and well-reasoned challenge while maintaining strong stakeholder relationships., • Takes accountability and ownership for delivering high-quality outputs and driving actions through to completion., • Comfortable working across multiple business areas, balancing competing priorities and deadlines., • Able to manage challenge and conflict in a professional, calm and supportive manner., • Strong analytical, organisational and problem-solving skills, with attention to detail and accuracy., • Demonstrates integrity, resilience and a positive, 'can-do' mindset, leading by example. Knowledge, Skills & Experience • Experience working in a first-line risk, control or governance role within a regulated financial services environment., • Strong understanding of risk management frameworks, tools and methodologies, including RCSAs, control design, testing and assurance., • Experience preparing and presenting risk and control materials for senior management and governance forums., • Proven ability to produce clear, structured and high-quality management information and analysis. What we offer: At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: • As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% , with 13% made up of Employer Contributions and 5% Employee Contributions . We also offer Share Save and our Share Incentive Plan , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work., • Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy - to balance your work and personal commitments., • Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture., • Health & Protection cover including Private Healthcare , Critical Illness cover and Life Assurance for you, with family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a Disability Confident Leader , and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at:

About Virtue Vets Virtue Vets is a modern London veterinary group bringing hospital-quality, advanced vetcare into the neighbourhood — within a 10-minute journey of pet owners’ doorsteps. We currently operate four clinics across Marylebone, Brompton Cross, The Boltons (Chelsea) and Notting Hill, with additional London sites in the pipeline. Our clinics are full-service, performing in-house imaging, soft-tissue and orthopaedic surgery, dentistry, and integrated physiotherapy and hydrotherapy. Premium fit, calm design, and clinical-grade specification are central to the brand. The role We are hiring a Construction & Facilities Manager to own the physical estate end-to-end — both the build-out of new clinics and the day-to-day running of existing sites. You will report into the leadership team and carry full responsibility for programme, cost and quality across the portfolio. This is a hands-on, client-side role. You will run fitout projects from acquisition support through to handover, then keep those clinics operating reliably afterwards. Expect a mix of new-site fitouts (typically 1,500–4,000 sq ft units in prime central London locations), refurbishment of existing clinics, equipment installations, and live-environment maintenance across a small but growing portfolio. What you’ll be responsible for New clinic delivery (CAPEX projects) • Owning fitout projects from brief to handover across all London sites., • Managing external design teams, principal contractors, sub-trades and specialist installers., • Building project budgets, running tenders, negotiating contracts, and controlling cost against CAPEX targets., • Driving programme aggressively — these are tight, commercial fitouts where every week of delay is real money., • Coordinating veterinary equipment vendors (imaging, dental, surgical, lab, kennelling) and integrating their installation into the build sequence., • Managing logistics, storage, shipping and receiving of FF&E and clinical equipment., • Ensuring full compliance with landlord requirements, building regs, planning conditions, fire and DDA standards. Estate and facilities management (live clinics) • Owning planned preventative maintenance and reactive maintenance across the portfolio., • Managing service contracts (HVAC, electrical, plumbing, cleaning, waste, pest, fire, security)., • Maintaining mission- and life-critical clinical installations (imaging plant, autoclaves, anaesthetic gas systems, oxygen, water purity)., • Keeping a tight asset register and predictable maintenance calendar., • Acting as primary point of contact for landlords on lease, dilapidations and consents. Procurement and commercial • Sourcing and procuring construction materials, FF&E, hard assets and small plant., • Driving cost reduction through better sourcing, contract terms and vendor management. You are likely a Chartered Construction Manager / Project Manager (MCIOB, MAPM, MRICS or equivalent) with a track record of delivering fitout projects in live, commercial or hospitality-style environments. We are open on background — what matters is the shape of the experience, not the exact sector. Strongly relevant experience • Shop fitouts and fitout rollouts for hospitality, retail, F&B, dental, medical, wellness or co-working operators., • Multi-site portfolio delivery — running several projects in parallel rather than one large scheme., • Refurbishment of operational assets (hotels, schools, clinics, offices) where the building stays live., • Client-side or developer-side roles carrying full CAPEX and programme responsibility., • Post-completion FM and PPM oversight across an operational portfolio. Less relevant • Pure new-build residential, large commercial or public-sector construction., • Civil or mechanical engineering backgrounds without a fitout track record. You’ll do well here if you are • Energetic, pragmatic and run a tight ship., • A natural problem-solver who builds cross-functional teams and drives a proactive, risk-focused culture., • Cost-conscious by instinct — you treat the budget as if it were your own money., • Comfortable being on-site, walking the job, and removing roadblocks in real time., • Strong on prioritisation across competing projects and clinics., • Excellent at written and verbal communication with leadership, contractors and clinical teams., • Fluent in standard office tools (Word, Excel, email, WhatsApp) and any reasonable asset management or project tracking software. Logistics • Location: London — on-site across our four clinics (Marylebone, Brompton Cross, The Boltons, Notting Hill), with regular travel between them. New sites will be added during 2026., • Right to work: You must already have the right to work in the UK. We are not in a position to sponsor visas for this role., • Driving licence: Useful but not essential given the central London footprint. If this sounds like you, please apply with your CV and a short note on the most relevant fitout or multi-site project you’ve delivered.

The Customer Operations Manager leads all aspects of the customer operational lifecycle-from onboarding through ongoing maintenance and eventual offboarding. The role ensures strong governance, operational accuracy, regulatory compliance, and high-quality customer experience across all customer processes. This role also provides operational leadership for the PTS Customer Support function, ensuring efficient and effective first-line support for all customer queries. Key Responsibilities 1. Onboarding • Lead and coordinate the full onboarding lifecycle for new clients, ensuring all operational, documentation, KYC, static data, and fee-related tasks are completed accurately and on schedule., • Partner with Sales, Product, Technology, and Compliance to deliver a streamlined onboarding experience., • Continually improve onboarding workflows, reducing cycle times and improving customer experience.2. PTS Customer Support Oversight (First-Line Customer Support), • Provide leadership and oversight of the PTS Customer Support team responsible for first-line customer assistance., • Ensure customer queries, incidents, and service requests are triaged, resolved, or escalated promptly and accurately., • Maintain high service standards and customer satisfaction through strong ticket management, root-cause analysis, and knowledge-base improvements., • Work collaboratively with Operations, Product, and Engineering teams to address systemic issues and improve service quality.3. Offboarding & Client Lifecycle Management, • Manage the full offboarding process, ensuring data accuracy, service deactivation, regulatory compliance, and a controlled end-to-end process., • Maintain clear procedures to ensure a consistent, risk-managed offboarding experience.4. Documentation Management, • Oversee the creation, collection, validation, and maintenance of all customer documentation., • Ensure documentation complies with regulatory requirements and internal policies., • Strengthen documentation governance and audit readiness.5. Fees, Billing & Modelling, • Manage operational processes for fee calculation, billing, and modelling., • Ensure accuracy and transparency in billing outputs and pricing models., • Collaborate with Finance on audits, reconciliations, and revenue assurance.6. KYC (Know Your Customer) & Compliance, • Coordinate KYC processes during onboarding and periodic reviews., • Ensure alignment with evolving regulatory standards by partnering closely with Compliance and AML teams., • Maintain robust controls to reduce operational and regulatory risk.7. Customer Static Data Management, • Ensure accuracy of all customer static data within internal systems., • Strengthen data governance frameworks and control points to ensure consistent, high-quality data., • Drive continuous improvement in data management processes.8. Controls, KPIs & Management Information (MI), • Establish and maintain strong operational controls across onboarding, static data, billing, KYC, and customer support processes., • Develop and track KPIs, SLA performance, dashboards, and MI reporting for internal leadership., • Analyse performance results and implement corrective actions to mitigate risk and improve process efficiency.9. Leadership & Continuous Improvement, • Lead, coach, and develop both the Customer Operations and PTS Customer Support teams., • Foster a culture of operational excellence, accountability, and customer-centricity. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

MEP Construction Manager – UAE We are building a talent pipeline and are interested in connecting with potential candidates for future opportunities. This posting is to gather expressions of interest for upcoming roles. This role is based on-site in the UAE and will require relocation. Who We Are ALEC Engineering and Contracting L.L.C. (ALEC), part of ICD, is a leading GCC construction company known for delivering complex, high-profile projects. With 20+ years of experience, ALEC builds across sectors including airports, hospitality, retail, and high-rises In the UAE, ALEC has delivered many of the nation’s most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions. ALEMCO provides integrated MEP and facilities services that power some of the region’s most ambitious developments. From electrical systems to long-term maintenance, we focus on technical reliability and sustainable performance - supported by an inclusive and skilled team with a passion for engineering excellence. Why Join Us? At ALEMCO, you’ll lead teams on groundbreaking projects that set new industry standards. As a Construction Manager based in the UAE, you’ll take charge of MEP installations, working with a multidisciplinary team to deliver world-class outcomes. Be part of a collaborative environment where innovation, quality, and teamwork are celebrated. Your Role • Lead and manage daily site operations for MEP installation works, ensuring efficiency and productivity targets are achieved., • Oversee method statements, risk assessments, and DSTI schedules, ensuring compliance with HSE and QA/QC standards., • Coordinate with Project Engineers to manage procurement schedules, including long-lead items and material delivery timelines., • Ensure all drawings, specifications, and contract documents are up to date and properly communicated to site teams., • Monitor and maintain site records, including progress, constraints, and resource requirements., • Drive testing & commissioning activities, ensuring compliance with project specifications and client expectations., • Manage subcontractors and vendors to ensure timely delivery and performance standards., • Promote a zero-defect and safety-first culture, minimizing LTI and near misses., • Track and improve team performance, ensuring optimal workforce productivity and engagement. What We’re Looking For • Bachelor’s degree in Mechanical, Electrical, or Electronic Engineering (or equivalent)., • Minimum 8 years’ experience in MEP construction, with at least 2–3 years in a senior role., • Strong knowledge of local regulations and construction standards., • PMP or other project management certification is desirable., • Experience in sustainable building practices, Agile or Lean methodologies is a plus., • Proven ability to lead multidisciplinary teams in fast-paced project environments. Ready to Build the Future? If you’re inspired by what you’ve read and believe you’re the right fit, we’d love to hear from you. Join ALEMCO and lead a high-performing team that drives excellence across the UAE. Apply today and be part of something extraordinary.

Applications Operations Analyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: • Perform system maintenance, patching, and upgrades in line with change management procedures, • Monitor application health and performance, proactively resolving issues, • Manage user access controls and support security audits, • Respond to incidents and service requests within SLA targets, • Support application deployments, integrations, and configuration changes, • Maintain documentation, runbooks, and support knowledge base articles, • Identify opportunities for automation and process optimisation, • Track and report on KPIs, system uptime, and user engagement metrics, • Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: • 3+ years of experience in enterprise application support or IT operations, • Strong troubleshooting and analytical skills, • Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools, • Understanding of access management, patching, and vulnerability remediation, • Exposure to ITIL practices and professional services environments, • Experience with documentation tools and scripting (e.g., PowerShell, Python), • Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

An opportunity has arisen for an Account Manager to join an established recruitment organisation specialising in staffing the design, build and maintenance of Data Centres in the USA. The Account Manager will be joining an extremely warm desk, with c.12 key clients and they will play a crucial role in supporting the ambitions to grow this further. There is no new business development required in this role. The Account Manager will have experience in the following - • Recruiting within the Data Centre market OR a related/similar market, • Working US business-friendly hours (typically 12.30-9PM UK time)., • Managing relationships with existing clients to maximise job flow, whilst helping to ensure jobs are prioritised and filled in a timely manner, including working closely with the team of Talent Consultants to do so., • Consulting clients and pushing back where appropriate, to ensure their expectations are managed and met. Remuneration • Base up to £60k dependent on experience, • Quarterly bonus of up to £12,500 per quarter (£50,000 p.a.), purely based on number of placements made, • Additional 20% yearly bonus, based on personal and business performance Should role suit your experience, please apply directly or reach out to Ben Hutton at Benchmark Staffing Solutions.

🏡 We’re Hiring – Maintenance Project Manager / Client Executive 📍 London (Hybrid working) 💰 Salary from £40,000 (DOE) We’re looking for an experienced Maintenance Project Manager / Client Executive to join our growing team at Profile 360 Estate Care (formerly Gallery Maintenance). This is a fantastic opportunity to work within the high-end and super-prime residential sector, delivering exceptional service to UHNW and HNW clients across some of London’s most prestigious homes. About the Role You’ll be responsible for managing maintenance projects from post-refurbishment handover through to ongoing aftercare, ensuring the highest standards are maintained throughout. The role combines project management, client relationship management, and technical delivery. Key Responsibilities • Managing projects from completion through snagging into maintenance, • Pricing and delivering detailed maintenance plans, • Managing valuations and additional works, • Coordinating larger maintenance projects (kitchens, bathrooms, MEP, etc.), • Planned preventative maintenance (PPM), • Managing subcontractors and labour, • Liaising with consultants, suppliers, and stakeholders, • Providing regular updates to clients and senior management, • Driving quality, progress tracking, and problem-solving, • Supporting digital improvements within maintenance processes What We’re Looking For • 10+ years’ experience in property maintenance, • 5+ years in a management role, • Experience within prime / luxury residential (highly desirable), • Strong client-facing skills (comfortable working with UHNW clients and teams), • Project/Property Management qualification (PMP or similar preferred), • Strong technical knowledge across construction & maintenance, • Highly organised, detail-oriented, and proactive What We Offer • Opportunity to work on some of London’s most exclusive properties, • Long-term career progression within a growing business, • Hybrid working model, • Supportive, high-performing team environment If you have a strong background in maintenance and are looking to step into a role where quality, detail, and client experience truly matter, we’d love to hear from you. 📩 Apply via LinkedIn or send your CV directly. #Hiring #ProjectManager #Maintenance #ConstructionJobs #LondonJobs #PropertyManagement #Careers

The Role: Property Facilities Manager (RICS) Sector: Real Estate Location: London Salary: £50,000 to £60,000 + Benefits I am working with a boutique property management group redefining the workspace experience across London’s most prestigious postcodes. With a portfolio of luxury-managed buildings in Mayfair, Belgravia, Sloane Square and Victoria, this full-service operator blends high-end hospitality with expert property management to create beautifully run environments for their members. We’re looking for a Property & Facilities Manager with experience across premium multi-site portfolios—ideally within commercial real estate, flex space, or corporate environments. You’ll take ownership of day-to-day operations across several properties, ensuring that compliance, upkeep, and client experience are delivered to impeccable standards. Key responsibilities include: • Managing planned and reactive maintenance programmes (PPM) across the London portfolio., • Liaising with contractors and service partners to protect long-term relationships and ensure service excellence., • Overseeing compliance, health & safety, and service charge budgets with a meticulous, proactive approach., • Coordinating supply chain performance and site activity using internal systems (TABS experience advantageous)., • Supporting the broader management and community teams in delivering seamless, high-touch service. The ideal candidate will bring: • Strong administrative and organisational skills, with a calm, coordinated approach to busy multi-site operations., • Working knowledge of RICS framework, • Good working knowledge of Service Charge budgets and charge back to clients, • Experience managing high-end or hospitality-influenced workspaces, private clubs, or premium office environments., • Excellent communication and stakeholder skills, paired with a professional polish and service-led mindset. This is an opportunity to join a values-led, sophisticated and growing business that hold collaboration, discretion, and excellence in delivery front and centre of all they do. To be considered, please send your CV to You must be able to love and work in the UK without restriction. To view all our vacancies, go to,

About Us We are a luxury, design-led boutique fitness group based in Central London, offering a premium member experience through state-of-the-art facilities, innovative training environments, and exceptional service. We pride ourselves on delivering an immaculate, safe, and inspiring space for our members and team. Role Overview As a Maintenance Engineer, you will be responsible for ensuring that all gym facilities, equipment, and building systems are maintained to the highest standards. You will play a key role in safeguarding the operational excellence and aesthetic integrity of our sites, ensuring a seamless experience for members and staff alike. Key Responsibilities Facility Maintenance • Conduct regular inspections, preventative maintenance, and reactive repairs across multiple Central London sites., • Maintain gym equipment (cardio, strength, and functional fitness machines), lighting, HVAC, plumbing, and electrical systems., • Oversee maintenance of changing rooms, spa areas, and other member facilities., • Maintain compliance with all relevant health, safety, and environmental regulations., • Carry out risk assessments and record maintenance logs accurately., • Respond swiftly to urgent maintenance issues to minimize downtime and disruption., • Liaise with suppliers, contractors, and site teams to coordinate repairs and replacements., • Support new site openings, refurbishments, and minor project works when required. Skills & Experience Essential: • Proven experience in a similar maintenance role (preferably within hospitality, leisure, or high-end retail environments)., • Strong practical knowledge of mechanical, electrical, and general building maintenance., • Experience maintaining fitness equipment (Technogym, Life Fitness, or similar brands desirable)., • Excellent problem-solving skills and ability to work independently across multiple sites., • Relevant qualifications (e.g. City & Guilds, NVQ, or equivalent in electrical or mechanical engineering)., • Knowledge of building management systems (BMS) and HVAC systems., • Professional, proactive, and service-driven attitude., • Takes pride in maintaining immaculate spaces., • Reliable and flexible — able to adapt to the dynamic nature of boutique fitness operations., • Team-oriented with a “can-do” approach.

Oliver Wyman Actuarial – Manager – UK Life Office: London Company Overview Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialised expertise in strategy, operations, risk management, and organisation transformation. The Actuarial Practice of Oliver Wyman provides customised actuarial services and strategic insight, supporting clients as they strive to exceed their business objectives. Our exceptional client and employee retention exemplify our commitment to relationships built on trust, responsiveness, and clear communication. Oliver Wyman is currently growing its Actuarial department and seeking Actuaries (partially or fully qualified) to join the UK team. This position requires the candidate to work closely with our wider management consulting team, as well as our actuarial teams across Europe and other regions, to independently analyse complex problems and develop innovative solutions for our clients. Job Description You will work alongside, and learn from, Oliver Wyman’s industry leaders and other experienced consultants while contributing to a broad range of client projects. You will gain industry exposure with Oliver Wyman’s clients, which include top tier insurance companies, reinsurance companies, investment banks, law firms, regulators, private equity firms and many more. You will also have the chance to take the initiative and lead on new and emerging ideas, leveraging the wider Oliver Wyman and Marsh businesses. Potential projects may include: • Capital and financial reporting, leveraging the tools available and developed by Oliver Wyman globally. This will also cover capital optimisation, IFRS 17 and understanding the latest regulatory changes, • Risk management and support, including validation, risk appetite reviews and oversight, as well as emerging practice on climate risk, • New business propositions and life and PRT/ annuity product development including modelling, valuation analysis and strategy support, • Ability to lead client conversations on certain topics and heavily participate in client presentations and RfP responses, • Mergers & acquisitions due diligence including assumption review, management support and strategy, model build, and development of projected UK statutory distributable earnings, Actuarial Appraisal Values and so on, • Transformation of pre and post actuarial model data and processes, including systems and financial reporting integration, analytics, and workflow, • Actuarial model conversions and optimisation and help clients undertake wider actuarial transformation, • Client and industry presentations, surveys, case studies and wider marketing support and business development including managing proposals, tenders and other stakeholder management, • Development and maintenance of intellectual capital, including involvement with the latest data science techniques and cutting edge methodologies from quantitative finance, • Supporting other business lines within the Marsh family as we continue to build integrated solutions for our clients Skills and Attributes • Bachelor’s or Master’s degree, preferably in Actuarial Science, Mathematics, Statistics, Finance or a related field, • Minimum 5 years of relevant Life Insurance actuarial experience, • Fully qualified actuary (FIA or equivalent), • Strong Knowledge of finance and/or risk management topics, including technical aspects such as Solvency II internal models, ORSA and IFRS 17, • Demonstrated ownership of work streams and ability to support the design of a solution and execute on that design as part of a wider team, • Understanding of the insurance industry and the challenges faced by our clients, • Highly motivated and willing to work in a dynamic environmentand ability to motivate others around them, • Strong background in problem-solving with demonstrable analytical skills, • Ability to lead a small team to ensure client needs are met, and our junior staff receive exceptional on the job training, • Ability to manage the various stakeholders with exceptional communication skills - managing the team, the client, and communicating effectively with senior management, • Ability to multi-task and support the team to the best of their ability, in managing its multiple priorities, • Experience in reinsurance, capital, and M&A projects is also highly desirable WHY WORK AT OLIVER WYMAN? Working as part of our global, entrepreneurial company, you will do meaningful work from day one. We are looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. There is no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no barriers to advancement. We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self to the team and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but who enjoy what they do. At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue of $27 billion and more than 95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

Clinical Trial Manager (CTM) – 6-Month Contract A global leader in rare genetic disease therapeutics is seeking an experienced Clinical Trial Manager (CTM) to join their Global Study Operations team on a 6-month contract. This role is responsible for the end-to-end management and delivery of clinical studies, ensuring timelines, quality, and budget targets are consistently met. About the Role: As a Clinical Trial Manager (CTM), you will take ownership of clinical study execution across Phase 1 through post-approval. You will lead cross-functional teams, oversee vendors, and ensure studies are delivered on time, within budget, and in compliance with regulatory requirements. This is a highly visible role with direct impact on advancing innovative therapies for rare diseases. What You’ll Do: • Lead global clinical trial execution from study start-up through close-out, • Oversee CROs and external vendors to ensure performance, quality, and delivery, • Drive study timelines, budgets, and risk management strategies, • Ensure compliance with GCP, regulatory requirements, and internal SOPs, • Lead study team meetings and act as the primary point of contact for study operations, • Oversee site management, monitoring strategy, and issue resolution, • Review and approve key study documents (protocols, plans, reports), • Ensure accurate and timely maintenance of Trial Master Files (TMF), • Partner cross-functionally with Clinical, Regulatory, Data Management, and Safety teams, • Provide operational leadership and escalation management as needed Who You Are: • A confident study leader with strong project management capabilities, • Proactive, solutions-oriented, and able to manage complexity, • Experienced in global clinical trial delivery and vendor oversight, • Strong communicator with the ability to influence cross-functional stakeholders, • Detail-oriented while maintaining a strategic, big-picture perspective Qualifications: • BSc or higher in nursing, life sciences, or related field (or equivalent experience), • Significant experience in clinical trial management within pharma/biotech, • Proven experience managing CROs and external vendors, • Strong knowledge of drug development processes and regulatory requirements (GCP, ICH), • Experience across multiple study phases preferred Ready to help transform rare disease care? Apply now to play a key role in delivering life-changing therapies to patients worldwide.

Our client is a global Oil trading company, based in Central London. Their core focus is the supply, marketing and trading of physical and derivative crude oil and refined petroleum products. We are looking for an experienced Risk Manager to lead and manage a small team who manage the risk for the supply and trading business, provide information to traders for what position to hedge, and provide information to management on PnL, VaR, market price risk position and credit risk. KEY RESPONSIBILITIES: Leadership: • Lead and manage the Risk Control department., • Advisory function for Risk Control relevant topics to the Executive Board, • Daily monitoring and reporting to management on limit utilisation and risk exposure, in particular regarding market price and counterparty risk in a quantitative manner (e.g. VaR and PFE)., • Scenario analysis, stress tests and back testing of pricing, market and evaluation models., • Assessment of long-term risks, especially in the context of yearly strategy development, new projects and M&As., • Position analysis and reporting for management defined metrics., • Maintenance of the risk rulebook, the risk procedure handbook, the annual plan and the trading mandates, as well as monitoring adherence to the guidelines defined therein, • Escalation of any limit breaches or violations of risk regulations and directives, • Approval of procedures regarding position modelling, valuation, and P&L calculation as well as of new products and instruments, enabling best-practice industry standards for all risk-related activities, • Steers complex functional tasks and broadly defined problems in trading areas with many touchpoints and interdependencies to traders, operators and finance. Situations regularly require adaptation or development of new solutions through analytical, interpretative, evaluative, creative and innovative thinking, as this is typically in trading., • A highly international role that manages processes or people for all risk control related tasks of oil trading located in Europe and Singapore, with dedicated resource responsibility for risk control team. Decides within area of responsibility in a complex and dynamic environment., • Involvement in the requirements for and the design and implementation of the ETRM including interfaces to neighbouring systems and support of the implementation of an integrated IT landscape, • Responsibility for testing risk functionality in case of IT system upgrades and new releases, • Responsible for the ETRM Super User function, • Leading digitalization and optimization of processes for the risk control team REQUIREMENTS: • Educated to degree level (or equivalent)., • Quantitative risk metrics understanding and risk modelling experience, • Understanding of imperative programming languages, • Previous professional experience as Risk Manager/Controller within a commodity bank, energy business, energy trading house., • Oil industry experience, for physical oil, refined products and derivatives, • Excellent knowledge of Trading instruments (Physical, Swaps, Futures, Options), • Very good understanding of trading concepts and exposure and the key controls required to support a trading business, • Very good theoretical and practical knowledge and application of quantitative risk metrics and risk modelling, • Very good knowledge of operational side of Trading in order to understand different positions, • Very good knowledge and experience with ETRM systems and excellent MS Excel knowledge, • Elementary understanding of imperative programming languages, for instance VBA for Excel or Python, • Affinity with numbers with strong analytical capabilities and attention to detail, • Business level of English language (verbal and written) essential with excellent communication skills with the ability to communicate complex issues simply, • Self-starter with the ability to work independently under stress and to meet deadlines also an effective team player

General Manager – Facilities Management City of London | Client Side Package + Excellent Benefits An excellent opportunity has arisen for a General Manager to oversee operational delivery within a large commercial building in the City of London. This facilities management role requires you to deliver service excellence, compliance, sustainability, and occupier satisfaction. The General Manager will lead hard and soft services operations (engineering maintenance, cleaning, security, reception, administration). The role requires balancing service delivery with excellent stakeholder management. This facilities management position includes managing two direct reports, overseeing contractors, and successfully managing service charge budgets within a busy multi-tenant environment in the City of London. The General Manager will play a key role in maintaining operational standards, service delivery, and occupier satisfaction within a premium facilities management environment. Key Requirements • IOSH Managing Safely (within last 5 years), • Experienced managing premium commercial properties of >200,000 sq ft with budgets >£5M, • Strong understanding of UK H&S, Employment Law, and RICS service charge standards, • Experience in contract procurement, staff development, and occupier engagement Experience within multi-tenanted commercial buildings, • Professional membership such as IWFM, AssocRICS, or ACIBSE (desirable) Salary & Benefits • Excellent Salary, • 10% Bonus, • 25 days annual leave, • 1 day work from home per week, • Private healthcare, • Excellent parental leave policy, • Life assurance, • Income protection, • 40 hours per week; flexible working hours

📍 Dublin / London £40,000 pa + bonus | Start: 2 months pre-launch This is the role you’ve been waiting for. MEND is an autoimmune skin wellness brand about to launch across the UK and Ireland. We’re not entering the beauty industry quietly. We’re here to disrupt it. And we need someone brilliant to help us do it. We’re looking for a Brand & Retail Manager who thinks like a founder, moves like an operator, and knows this industry cold. Someone who doesn’t just want a seat at the table but wants to build the table. This role has a clear trajectory to COO as the brand scales. This is not a maintenance role. This is a build. You’ll own the full ecosystem from day one. • Ecommerce. Retail., • Logistics., • Community., • Brand., • The initial route to market is TikTok Shop, Amazon, and our own website, with retail partnerships to follow across the UK and Irish markets. You’ll be the person making sure every moving part is connected, accountable, and flying., • You’ll set up supply chain from scratch. Warehousing. Cost management. Sourcing. Procurement. You’ll build and lead a team., • You’ll hit revenue targets and milestones., • You’ll host community events and nurture the kind of brand loyalty that turns customers into advocates., • You’ll drive a five star consumer experience at every single touchpoint., • You’ll also need to understand the legal and regulatory landscape and be ready to support fundraising prep as we scale. Three hero products. Branding done. Credibility established. Now we need the person who makes it real. Who you are: • You’re a multitasker who thrives in a start up environment. Self sufficient. Accountable. Obsessively organised with an eye across every aspect of the business., • You’ve ideally built or launched your own brand, or you’ve been deep inside a start up where you had to wear every hat., • You come from a beauty or skincare background. Experience in wellness, eczema, psoriasis, or the global skin conditions space is a huge plus., • You understand what it means to launch a brand in the UK and Ireland with a global mindset from day one., • You have at least five years of operational experience in beauty or wellness., • You’ve worked with or alongside brands like Charlotte Tilbury, REFY, The Ordinary, or similar., • You’re not an account manager. You’re a retail and operations leader with serious industry connections., • You’re based in or between Dublin and London., • You understand both the UK and Irish markets and ideally work in one while knowing the other well. What we offer: • A £40K base with bonus., • A genuine founding role in a brand with global ambition., • A clear path to COO., • And the chance to be part of something extraordinary from the very beginning. You won’t be joining a machine. You’ll be building one. The process: Application review → phone screen → written assessment (case study and personal statement) → first interview → panel interview → references → offer. The written assessment asks you to tackle a real brief: getting MEND into key retailers or developing a launch strategy. We want to see how you think, not just what you’ve done. If you’ve been waiting for the right brand to go all in on, this is it. • Apply now with your CV and cover letter.

Job Title: Global Program Manager (Banking Sector) Location: London Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best security service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. Role Overview: The Global Program Manager will lead complex, multi-region programs within the electronic security space . This role sits at the intersection of technology, operations, and client delivery—owning large-scale deployments and ongoing program performance across systems such as access control, video surveillance, intrusion detection, and integrated security platforms. You’ll coordinate cross-functional teams, manage global client relationships, and ensure consistent delivery standards across regions. The role requires both strategic oversight and hands-on execution. Key Responsibilities: Program Leadership • Own end-to-end delivery of global electronic security programs, from initiation through execution and continuous improvement, • Define program scope, objectives, timelines, and success metrics aligned with client and organizational goals, • Serve as the primary point of contact for global clients and senior stakeholders, • Build strong relationships with regional teams, vendors, and partners, • Coordinate cross-functional teams including engineering, installation, IT, and support, • Standardize processes across regions while adapting to local regulatory and operational requirements, • Identify program risks and implement mitigation strategies, • Ensure compliance with international security standards, data protection laws, and local regulations, • Manage program budgets, forecasts, and cost controls, • Analyze program performance data and implement improvements, • Drive innovation in security technologies and delivery models, • Capture lessons learned and apply best practices globally Job Skills Requirements: • Excellent leadership and cross-cultural communication skills, • Strong organizational and problem-solving abilities, • Ability to manage multiple priorities in a fast-paced environment, • Financial acumen and budget management experience, • Familiarity with project management methodologies (e.g., Agile, Waterfall, hybrid approaches)

Procurement Manager – Engineering & Maintenance (Aerospace / MRO) London | £75,000 + Bonus + Benefits A leading aviation organisation is seeking a strategic Procurement Manager to lead category management across Engineering & Maintenance. This is a high-impact role focused on shaping long-term sourcing strategies, optimising supplier performance, and delivering sustainable value across a complex global supply base. This is not a transactional role—it's a strategic position requiring a strong category management mindset and deep expertise within the aerospace / aviation sector. Key Responsibilities • Own and deliver category strategies across MRO, powerplant, airframe, spares, and technical services, • Lead long-term strategic sourcing initiatives across a global supplier base, including MROs, OEMs, and component providers, • Conduct in-depth spend analysis, market intelligence, and supplier benchmarking to inform category direction, • Drive strategic supplier relationship management (SRM), focusing on performance, innovation, and risk mitigation, • Lead complex commercial and contractual negotiations, ensuring long-term value creation, • Partner closely with Engineering, Technical Services, and Maintenance Planning to align procurement strategy with operational needs, • Identify and deliver cost optimisation, value creation, and continuous improvement initiatives, • Ensure robust governance, compliance, and risk management across all supplier contracts, • Support the development of procurement best practice and mentor junior team members where required Skills & Experience • Proven experience in strategic category management (not transactional procurement), • Strong background within aerospace / aviation, ideally within an airline, MRO, or aircraft leasing environment, • Deep understanding of Engineering & Maintenance categories, including MRO, spares, and technical services, • Demonstrated ability to develop and execute long-term sourcing strategies, • Strong commercial acumen with experience leading complex negotiations and supplier strategies, • Excellent stakeholder management skills, with the ability to influence senior technical and operational stakeholders, • Degree qualified (or equivalent); CIPS qualification desirable Why Apply? • £75,000 base salary + bonus, • Clear long-term career progression within a growing procurement function, • Strategic, high-visibility role with real impact on business performance, • Opportunity to work abroad for up to 1 month per year, • Collaborative, forward-thinking environment with strong leadership support This is an excellent opportunity for a procurement professional looking to step into a truly strategic category role within a dynamic and globally connected aerospace environment. Apply now or send your CV to

Estate & Campus Operations Manager 📍 North London (on-site, 5 days per week) 💼 3-month contract (with strong potential to go permanent) 💰 £55,663 We’re delighted to be partnering with the Royal Central School of Speech and Drama (RCSSD) on a key hire within their Estates team. This is a pivotal, hands-on role at the heart of a dynamic and creative campus environment. You’ll take ownership of day-to-day estates and campus operations, playing a critical role in ensuring the estate runs efficiently, safely, and in line with high standards of service delivery. This is not a “sit back and manage” role. You’ll be stepping into a fast-paced, highly visible position where you’ll need to be proactive, hands-on, and fully embedded in the team; someone who rolls up their sleeves and gets things done. A major estate-wide survey has just been completed, and this will form your immediate focus. You’ll take this live document and translate it into a clear, deliverable maintenance and improvement plan, managing priorities across a diverse and complex campus (13,000 sqm). Your remit will include: • Leading operational estates delivery across maintenance, compliance, contractors, and facilities, • Driving a Planned Preventive Maintenance (PPM) programme informed by real data and asset insights, • Managing health & safety, fire compliance, accessibility, and statutory reporting, • Overseeing contractors and performance against SLAs/KPIs, • Supporting delivery of maintenance-linked projects (e.g. access control, infrastructure upgrades), • Managing estate data, CAD systems, and asset information to improve decision-making, • Contributing to space utilisation, sustainability, and carbon reduction initiatives We’re looking for someone who: • Brings strong estates/facilities management experience in a complex environment, • Is hands-on and operationally excellent, not afraid to get into the detail, • Has a solid understanding of building systems (mechanical/electrical) and can spot issues early, • Is highly productive, outcomes-focused, and thrives in a busy, delivery-driven environment, • Has the attitude and ambition to grow with the role This is a brilliant opportunity for someone who wants to make a tangible impact in a respected and creative institution, with the chance to shape the role and secure something permanent. If you’re ready to step into a role where attitude, ownership, and delivery really matter, we’d love to hear from you. Closing date: 5pm on the 3rd of May

Job Title: Office Manager Location: Central London Job Type: Full- time, fully onsite (5 days in) Salary: £45,000 to £50,000 Role Summary: We are seeking a highly organised and proactive Office Manager to oversee the day-to-day operations of a fast-paced commercial property investment firm. This role is pivotal in ensuring the smooth running of the office, supporting senior stakeholders, and maintaining a professional and efficient working environment. The successful candidate will be a confident self-starter, capable of managing multiple priorities while delivering a high standard of operational support. Key Responsibilities: • Oversee the daily operations of the office, ensuring a seamless and well-functioning workplace, • Manage office budgets, supplier relationships, and procurement of services and equipment, • Act as the main point of contact for building management, contractors, and service providers, • Coordinate office maintenance, health & safety compliance, and workplace policies, • Support senior leadership with administrative tasks, including diary coordination and meeting logistics where required, • Organise company events, meetings, and team activities, ensuring high-quality delivery, • Manage reception and front-of-house operations, maintaining a professional and welcoming environment, • Oversee onboarding processes for new employees, including desk setup, access, and inductions, • Implement and improve office processes and systems to drive efficiency, • Provide ad hoc support across finance, HR, and operations functions as needed Key Requirements: • Proven experience in an Office Manager or similar operational role, ideally within real estate, property, professional services or relevant sector., • Strong organisational and multitasking skills, with excellent attention to detail, • Confident communicator with the ability to engage with stakeholders at all levels, • Experience managing budgets, suppliers, and office facilities, • Proactive, solutions-focused approach with the ability to work independently, • Strong IT skills, including Microsoft Office Suite, • Knowledge of health & safety and office compliance requirements

Regional Health & Safety Manager – Property Services - London £60,000 - £70,000 + Car Allowance / Company Vehicle + Excellent Benefits An excellent opportunity has arisen to join a leading national property services organisation delivering responsive repairs, refurbishment, retrofit and planned maintenance works within the social housing sector. This role will suit an engaging and operationally focused Health & Safety professional who enjoys being visible across contracts, working closely with frontline teams and driving positive behavioural culture. The organisation operates across multiple long-term local authority contracts and has an excellent reputation within the sector for quality, standards and operational delivery. This is a highly operational role supporting housing maintenance and refurbishment activities across London and surrounding areas. Why This Role? • Major flagship contracts across London, • Well-established national organisation, • Strong reputation within social housing and property services, • Diverse operational environment, • Opportunity to influence operational culture directly, • High level of stakeholder engagement and autonomy, • Broad mix of responsive repairs, retrofit and refurbishment works Key Responsibilities • Conducting operational audits and inspections, • Supporting site teams and operational management, • Driving positive H&S culture across contracts, • Supporting contractor management and onboarding, • Supporting competency and compliance improvements, • Assisting with incident investigations, • Delivering visible operational leadership, • Supporting operational teams across multiple contracts, • Reviewing RAMS and compliance documentation The Successful Candidate Will Have • Experience within social housing, property services, hard FM or Refurbishment/Fit Out, • NEBOSH Diploma or Equivalent qualification, • Strong auditing and operational inspection experience, • Excellent communication and stakeholder engagement skills, • Experience working within fast-paced operational environments, • Happy to be in London five day a week Desirable but not essential experience includes: • Responsive repairs, • Planned maintenance, • Refurbishment, • Retrofit / decarbonisation projects If you are looking for an operationally focused H&S role within a highly respected organisation, please apply today.

Property Manager - Belgravia The role: You will be responsible for managing your own portfolio of properties acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to: • Arranging and overseeing maintenance works to include full refurbishments, • Responsible for overseeing a shared/sole portfolio, • Negotiating the return of security deposits, • Overseeing disputes of security deposits when necessary, • Ensuring the portfolio is compliant by arranging gas and electrical inspections, • Having a competent understanding of lettings legislations to help and support where necessary, • Liaising with landlords, tenants and contractors on a daily basis., • Carrying out regular property visits and reporting findings to Landlords, • Organising estimates for repair or maintenance works on behalf of Landlords, • Arranging check in and check out inventories as needed, • Maintaining communication with Landlords and tenants through the duration of the tenancy, • Authorising contractors invoices

The Operations Management Reporting Analyst is responsible for the day-to-day maintenance and delivery of management reporting within the Risk and Control function The purpose of the role is to support the department's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units. As such the primary focus of this role is the collation, transformation and visualisation of data relating to Operations activity and risk management reporting. Responsibilities Timely and accurate delivery of key risk management reporting to Operations leadership team Designing and implementing robust data management and management information solutions Ensuring data quality controls in place to ensure the integrity of management reporting Ensuring adequate written and procedures/working instructions Escalating promptly new risks and issues to the Head of Operations Control Identifying risks and trends through business data and providing feedback to stakeholders Undertaking regular reviews of management information within the Operations department to ensure that these are fit for purpose. Working collaboratively with the Operations teams on risk management and control enhancements (but without doing the work for them). Leadership and accountability Leading the design and implementation of any new management reporting Leading the department's definition of management information standards Facilitating tactical and strategic changes and enhancements to existing reporting Steering the department's adoption of technologies for improved data management and business intelligence Stakeholder management Working collaboratively and effectively to ensure that the service provided is delivered to an excellent standard Working collaboratively and effectively with other Operations teams in all global locations to enable excellent service to be delivered by the Risk and Control department to internal and external clients. Ensuring that you work collaboratively with other departments in the Bank, particularly when providing information, contributing to Bank-wide initiatives/projects, and reporting information to management Contribution to the content and presentation of appropriate management forums within the department Processes and procedures Executing management reporting processes in line with agreed procedures Provision of scheduled (daily, weekly, monthly) and ad hoc reporting requirements Taking proactive steps to optimise MI production processes on a continuous basis. Providing support and oversight of Operations teams to ensure that change is effectively embedded in the Operations department Identifying and pursuing the automation of existing manual reporting processes Skills and knowledge Demonstrate continuous development in knowledge and skills relevant to this role (with line manager support where appropriate). Staying abreast of industry matters and technological developments including evolving standards or new working practices Demonstrating continuous improvement in own personal development i.e. knowledge/skills but also via proactive steps to optimise processes performed. Preferred qualifications: Degree qualified Previous experience working in an Operations function within a financial institution (whether in a control or other capacity) At least 2-3 years of previous experience in the design and production of business management information reporting Previous experience of risk monitoring and oversight responsibilities Knowledge, technical skills and expertise: Understanding of UK banking business and Operations Knowledge of risk analysis and management methodologies and practices Demonstrable experience in utilising common data management and business intelligence software available to the Bank e.g. Excel, SAP BI, Power BI, Power Automate, Power Query, Alteryx, etc

About Us LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. This role sits within LSEG's Group Procurement function, supporting Datacenter and Network Infrastructure within the Technology spend tower. You'll be responsible for managing strategic sourcing and supplier relationships across a significant annual spend, with a solid focus on Original Equipment Manufacturer Infrastructure hardware, software and associated services in addition to experience management of Value-Added-Resellers. You'll work globally across teams in London, Bangalore, New York, Tokyo and Beijing, partnering with technology leaders, finance, legal, and vendor management to deliver commercial value, innovation, and risk mitigation. The role blends strategic planning, supplier performance management, and hands-on sourcing, contributing to LSEG's transformation roadmap and procurement excellence. This is a high-impact role for someone with deep procurement expertise, strong commercial skills, and the ability to influence senior internal partners and suppliers in a complex, global environment. What You'll be doing • Define, develop and implement category strategies for the group., • Drive supplier consolidation and preferred vendor adoption., • Use data and market insights to guide sourcing decisions and Infrastructure hardware investments., • Anticipate procurement risks (e.g., licensing compliance, vendor lock-in) and develop mitigation strategies., • Lead sourcing initiatives, RFPs, and contract negotiations for Infrastructure hardware vendors., • Ensure contracts protect LSEG's interests and lead operational and licensing risks., • Leverage tools like e-Procurement and e-Auctions to drive value., • Support supplier performance improvement and risk management., • Build strong relationships with technology and business leaders, especially in Infrastructure/ Network engineering, architecture, and IT operations., • Act as a commercial advisor and escalation point for Infrastructure OEM vendor issues., • Lead SRM for strategic Infrastructure OEM vendors, including regular reviews and governance., • Oversee renewals and ensure focus on high-value opportunities (e.g. product acquisition, lifetime support and software licencing), • Maintain procurement systems and track savings, compliance, and Infrastructure hardware/software usage., • Support end-to-end sourcing processes and contract variations., • Promote guidelines and support procurement transformation. What You'll bring • Strong procurement background in Technology, with a focus on Datacenter and Network Infrastructure Category., • Demonstrable experience in OEM contract negotiation, support and maintenance, licensing models, and supplier management., • Knowledge of Infrastructure hardware/software/service acquisition pricing models (e.g., subscription, perpetual, managed services and consumption-based), contract terms, and risk management., • Strong analytical, project management, and communication skills., • Ability to influence internal partners up to Executive level., • Degree or equivalent experience; experience in regulated or global environments preferred. Desirable • MCIPS or similar procurement qualification., • Experience in negotiating and managing OEM contracts with Cisco, F5, Checkpoint, VAR and network security., • Experience in Financial Services, FinTech, or global organisations. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Department description: LSEG's Regulatory Reporting is a software and data solutions business, offering global sell-side and buy-side clients a wide variety of products to assist with their obligations to report their transactions on a timely and accurate basis for MiFIR, EMIR, G20 and other regimes. We also provide a several ancillary services to ensure the accuracy and completeness of their reporting, (e.g reconciliations, data solutions). Team description: The Client Implementation Team is within the wider Technology and Operations group within LSEG's Regulatory Reporting and is principally responsible for the successful engagement and active monitoring of external client testing. The team will work closely with Product and Delivery Scrum Teams, and develop a client testing roadmap, they will actively engage with our clients ensuring we have adequate representation for external user acceptance testing. In addition, the team will also be responsible for all Regulatory Reporting product related communications. Role description: Based in London and reporting to the Client Implementation Manager, the purpose of this role is to: • Implement a positive and efficient client testing model for changes to LSEG's Regulatory Reporting products., • Deliver communications related to change initiatives and other Regulatory Reporting activitiesKey Responsibilities, • Coordinate and monitor client testing within the established framework for LSEG Regulatory Reporting products, • Take lead of external User Acceptance Testing (UAT) as part of change releases, • Liaise with product owners and other internal stakeholders to co-ordinate client testing in line with the testing framework and specific product requirements, • Understand impact of changes and conduct client outreach and communication accordingly, • Develop and maintain 'minimum must test' UAT scripts, in collaboration with Product Owner and QA, for clients use where appropriate, • Liaise with IT for any test environment issue resolution and availability, • Provide first level support of UAT change related queries and incidents, • Perform preliminary investigations using tools to support issue resolution and data validation, • Address client issues in a timely manner and ensure clients are kept informed of progress and resolution., • Create UAT report to track progress and highlight issues, • Discover opportunities to improve reporting and testing processes through automation, standardization and data analysis, • Create new efficiencies in the testing process by streamlining testing and creating standardised materials, where possible, to positively improve the customer experienceOther Responsibilities, • Management and distribution of internal and external communications for change and other Regulatory Reporting initiatives, • Review and maintenance of client contacts, • Attend and input into Client Service Review meetings where appropriate.Candidate Profile / Key Skills Essential: • Proven experience in a client facing role, • Proven experience in a client implementation role, • Excellent communication and collaboration skills, • Experience of client relationship management, • Experienced in leading External User Acceptance Test Phase, • Experience in directing/influencing other internally and externally., • Proficient in SQL for extracting and transforming data from systems.Desirable:, • Previous experience with Salesforce/Confluence/JIRA, • Previous experience and/or understanding of Financial Service - Regulatory Reporting, • Previous experience of technical service delivery.Behavioural Skills:, • Enthusiastic individual with a strong delivery focus and a can-do" attitude., • Comfortable engaging with clients., • Excellent verbal and written communication skills., • Willingness to learn new concepts and technologies as needed., • Open to change, innovative, and receptive to new ideas., • Demonstrates expertise and credibility in their field., • Builds and maintains strong stakeholder relationships at all levels. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Department: People & Culture Brands: TTC Location London Work Arrangement Hybrid, Reports to: L&D Manager Direct Reports: 0 ABOUT US At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. OUR VALUES Everything we do is guided by our five shared commitments: · Value Every Voice - We put people first. · Act with Integrity - We do what’s right. · Explore Beyond Boundaries - We’re driven by curiosity. · Own the Outcome - We take responsibility for our decisions. · Succeed Together - We’ve got each other’s backs. POSITION SUMMARY The L&D Programme Specialist plays a critical role in delivering high-quality learning and development experiences across TTC. This role combines project coordination, program management, facilitation and operational support to ensure L&D initiatives are executed consistently, efficiently, and in alignment with our global talent strategy. KEY RESPONSIBILITIES Project Management · Coordinate L&D Projects end-to-end, logistics for global, regional, and local L&D initiatives. · Maintain project plans, timelines, status trackers, and documentation. · Support cross-functional Talent Management projects requiring multi-region coordination. · Track actions, chase stakeholders, own communication across the project to ensure smooth project delivery. · Support with room bookings, technology setup, catering, travel arrangements, and event coordination. · Draft clear, timely communications including programme announcements, invitations, and follow-ups. · Coordinate calendar management and resolve scheduling conflicts. · Provide stakeholder updates for global and regional projects. Training Delivery · Facilitate training and information session, including monthly induction sessions. · Prepare facilitator guides, participant materials, and session resources. · Assist with the development and updating of training decks, job aids, and eLearning content. · Support quality checks and iterative improvements based on evaluation feedback. · Help build learning assets (e.g., templates, worksheets, presentations). · Schedule sessions, manage enrolments, track attendance, and oversee learner communications. System and Process Maintenance · Contribute to the improvement of ROI measurement for learning activities including report design, metric creation and data analysis. · Maintain centralised L&D folders, file structures, and content repositories, ensuring consistent naming conventions and accessibility for all stakeholders. · Manage L&D system licences, renewals, and project tracking. · Support departmental and project budgeting and expenses. · Track learner feedback and summarise insights for L&D Managers. · Identify ways to streamline processes and enhance participant experience. · Contribute to building scalable L&D operations and consistent global standards. LMS Management · Upload, test, and maintain course content, learning paths, and resources in the LMS. · Manage enrolments, completions, compliance reports, and dashboards. · Troubleshoot learner access issues and ensure high data accuracy. ROLE SUCCESS CRITERIA · L&D projects are delivered on time and within scope, with clear, up-to-date plans, trackers, documentation, and communication in place. · L&D managers and stakeholders are kept informed through timely, proactive communication, with actions clearly tracked. · Training sessions are delivered in line with learning principles, well-organised, and supported by smooth logistics (materials, tech, facilitators prepared in advance) · The learner experience is consistently high quality, with strong feedback and continuous improvement based on evaluation. · Learning data, reporting, and ROI measures are accurate, accessible, and shared on time, enabling insight and informed decision-making. · L&D systems, folders, and processes are well-maintained and continuously improved, driving efficiency, consistency, and ease of access. · LMS content, learning paths, and records are accurate, up to date, and fully functional, supporting a seamless learning experience. · Enrolments, reporting, and learner support are managed efficiently, with issues resolved quickly and data maintained with high accuracy. KEY COMPETENCIES FOR SUCCESS Key Competencies Description Linked Value/s Quality & Attention to detail Ensures accuracy, consistency, and high standards in all work, minimising risk and rework Act with Integrity Collaboration Works effectively across teams, building strong relationships to deliver shared goals. Succeed Together, Value Every Voice Adaptability Responds effectively to change, adjusting priorities and approach to meet evolving needs. Explore Beyond Boundaries Communication & Influence Clearly communicates ideas, builds rapport, and influences others to achieve effective outcomes. Value Every Voice, Succeed Together Customer Focus Understands customer needs and delivers solutions that create a high-quality, consistent experience. Value Every Voice, Own the Outcome YOUR EXPERIENCE AND EXPERTISE Technical Skillset · Skilled in Microsoft Office, Teams, and digital collaboration tools (Canva a bonus). · LMS administration experience required (Litmos preferred). Essential Experience · 2–3 years’ experience in Learning & Development, Talent, HR, or project coordination. · Strong experience coordinating training programmes, events, or multi-step projects. Experience supporting live virtual training and/or in-person learning events. Desirable Experience · Confident using project tracking tools (e.g. Excel, Monday.com, Airtable, Asana) would be advantageous. · Exposure to instructional design or content development is an advantage. TRAVEL & OTHER REQUIREMENTS · Travel: [Not required]

Founded in 1948, Karadeniz Holding is a visionary industry leader that focuses on innovation while supporting growth with an emphasis on economic and environmental sustainability in a wide range of industries, primarily energy and shipbuilding. Operating in more than 20 countries with more than 3.000 employees from 30 different nationalities and having an installed capacity of more than 8,000 MW, the Group generates reliable and clean electricity on 4 continents with its fleet of 45 Powerships™ and 11 LNG vessels provides employment for more than 10 thousand people worldwide. Karadeniz Holding manages the Powership™ fleet under its international brand Karpowership, meets 10%-100% of the electricity needs of the countries it operates in Europe, Africa, America and Asia. With its high-capacity energy solutions, including Powership™, land-based plants and floating LNG infrastructure, Karpowership assists countries and companies in their energy transition processes. We are looking for a “Paralegal / Office Manager ” to be assigned to our “Legal” located in “London, UK.” Reporting to: Legal Manager (day-to-day) and General Manager (administrative) About the Role: We are looking for a highly organised and proactive Paralegal / Office Coordinator to support both the legal function and the general management of our growing UK office. This role is ideal for someone who enjoys being at the centre of operations acting as the office manager while bringing solid paralegal experience to support day-to-day legal work. You will work closely with the Legal Manager on standard documents, processes, and legal administration, while also supporting the General Manager and wider team in ensuring the smooth running of the London office. The position requires a hands-on, detail-oriented individual who is comfortable balancing legal support with broader organisational responsibilities, and who can take ownership of processes, coordination, and office management in a small but growing team. WHAT DO WE EXPECT? • 3–6 years’ experience as a paralegal or in a similar legal support or office management role, • Proficiency in written and spoken English is a must., • Experience in a law firm or in-house legal team preferred, • Strong organisational skills with experience in document management and process building, • Comfortable taking ownership in a small office environment, • Excellent communication and coordination skills across teams and locations, • High attention to detail and ability to manage multiple priorities, • Proficiency in Microsoft Office and document management systems Eligibility: Candidates must have the right to work in the UK. Please note that visa sponsorship is not available for this position. WHAT AWAITS YOU? Key Responsibilities: Legal Support & Processes • Assist the Legal Manager with handling standard legal documents, agreements, and correspondence, • Support and track contract lifecycle processes, including version control and execution, • Coordinate and follow up on document execution and signing processes across UK and HQ stakeholders, • Maintain, organise, and continuously improve legal document systems and records, • Drive document organisation and systematisation across legal and related business workstreams, • Support compliance-related tasks and internal legal processes Coordination & Administration • Coordinate with PAs, senior stakeholders, and HQ teams to ensure smooth workflows and timely approvals, • Organise and manage internal and external meetings, including scheduling, materials, and follow-ups, • Support the UK General Manager with meeting arrangements and ongoing administrative coordination, • Track, organise, and file invoices; follow up on approvals and support payment processes, • Assist with travel planning and logistics for team members where required Office Operations & Management • Take ownership of the day-to-day running of the London office, ensuring smooth and efficient operations, • Oversee office setup, maintenance, and ongoing office services (suppliers, facilities, and general workplace needs), • Coordinate logistics and operational matters between the London office and Istanbul headquarters, • Manage incoming and outgoing post and courier deliveries (including DHL), with tracking and proper distribution, • Arrange meeting rooms and manage on-site logistics for office activities and visitors, • Support team organisation and general office coordination, • Liaise with vendors, service providers, and building management as needed, • Support onboarding logistics and ensure office readiness for new joiners WHAT DO WE OFFER? • A high-ownership role at the centre of a growing UK office, working closely with both legal and senior management, • Direct exposure to in-house legal work, including contracts, processes, and cross-border coordination with headquarters, • The opportunity to build, organize, and improve legal and operational systems from the ground up, • A collaborative and international working environment, • Competitive salary and benefits package, • Hybrid working opportunity, • One day off on your birthday, • Professional and personal training & development opportunities, In line with our "One World" philosophy, we are adding success to our achievements with our colleagues, candidates, and all stakeholders. We are committed to providing equal opportunities for all applicants, regardless of race, religion, language or gender and we crown our success with our diversity. In accordance with the Law No. 6698 on the Protection of Personal Data, please review the Personal Data Protection Notice for detailed information regarding the processing of your personal data.

Studio Operations Manager This role is central to the business, acting as the key link between instructors, customers, and leadership. You will ensure that all studios run smoothly, efficiently, and consistently at the highest standard. This is a hybrid role, combining remote operational management with regular on-site presence across our London locations. Key Responsibilities Operations & Studio Management • Oversee daily studio operations, openings and ensure seamless execution across all locations, • Maintain high standards of cleanliness, organisation, and stock management, • Manage instructor cover, last-minute changes, and scheduling adjustments, • Ensure full compliance with health & safety standards, • Uphold a consistently professional, welcoming studio environment, • Act as the main point of contact for landlords, contractors, and subcontractors, managing relationships, coordinating works, and ensuring timely resolution of maintenance and site- related issues Customer Experience & Communication • Oversee all customer communication via email and live chat, • Resolve client issues efficiently while maintaining a premium customer experience, • Manage memberships, class credits, and account queries via Mindbody, • Ensure all communication reflects the brand’s tone and quality standards Team & Instructor Operations • Create and manage staff rotas across all studios, • Coordinate instructor availability and ensure full schedule coverage, • Lead onboarding and induction of new instructors, • Maintain accurate instructor profiles and class schedules Systems & Process Management • Oversee and optimise Mindbody operations, • Troubleshoot booking and system-related issues, • Improve internal systems, workflows, and operational efficiency Health, Safety & Standards • Ensure all equipment is safe, functional, and well maintained, • Conduct regular studio checks to maintain standards

General Manager | Creative Space Shoreditch, London £50,000–£60,000 Site based A fast-growing creative industries startup is preparing to open a new flagship site in Shoreditch in Summer 2026 and is seeking an exceptional General Manager to join the founding team. This business is building a new category within music and creator spaces, combining high-end studios, flexible workspaces, social areas, and a strong member community. The Shoreditch site will be its most ambitious location to date, and this role offers a rare chance to shape, launch, and scale a flagship venue from day one. Working closely with the Head of Operations, the General Manager will take full ownership of on-site performance, team leadership, member experience, and commercial success through pre-opening, launch, and live operations. The Role This is the most senior on-site position at the Shoreditch location, with end-to-end accountability for operational excellence, people leadership, and financial performance. The ideal candidate will bring a hospitality-led mindset, strong commercial instincts, and a genuine passion for creative communities. This is a hands-on, entrepreneurial role suited to someone who enjoys building things from the ground up and setting the standard for how a site operates and feels. Key Responsibilities Pre-Opening & Launch • Support mobilisation, setup, and launch of the new Shoreditch site, • Help define operational processes, standards, and ways of working, • Recruit, onboard, and train the founding on-site team, • Ensure systems, suppliers, contractors, and partners are fully ready for opening, • Act as a culture carrier, embedding company values from day one Site Operations & Facilities • Oversee daily operations across studios, workspaces, offices, bars, and shared areas, • Maintain all spaces and equipment to a consistently high standard, • Manage facilities, maintenance, contractors, and service agreements, • Hold full responsibility for fire safety, health & safety, and site compliance, • Own and uphold operational processes that deliver an exceptional member experience Team Leadership • Build, lead, and develop a high-performing on-site team, • Create clarity around roles, accountability, and ownership, • Deliver regular one-to-ones, coaching, feedback, and performance reviews, • Support long-term development and progression of team members, • Be a visible, hands-on leader on site Member Experience & Community • Own senior relationships with members across studios, workspace, and offices, • Act as the escalation point for complex or sensitive member issues, • Be accountable for member satisfaction, retention, and NPS, • Foster a strong, engaged creative community aligned with the brand’s ethos Commercial & Financial Performance • Own and deliver monthly, quarterly, and annual revenue targets, • Contribute to reporting across operational and commercial KPIs, • Oversee invoicing, credit control, and payment processes, • Support growth initiatives and revenue optimisation alongside central teams About You • Proven experience in hospitality, members’ clubs, coworking, flexible workspace, or creative-led environments, • At least 3 years’ experience managing and developing teams, • Strong background in building operations or venue management, • Bar management experience or knowledge preferred, • Comfortable operating across multidisciplinary environments (F&B, studios, events, workspace), • Experience working in startup or scale-up environments, • Strong communicator with excellent organisational skills, • Resilient, adaptable, and motivated by building something new You’ll Thrive in This Role If You… • Want to open and shape a flagship site from the very beginning, • Are passionate about music, creative culture, and supporting creators, • Lead with empathy and a hospitality-first mindset, • Perform well in fast-paced, ambiguous environments, • Bring calm, clarity, and structure under pressure, • Are ambitious, curious, and excited to grow with a scaling business

🚨NEW OPPORTUNITY‼️ Role: Property Manager Location: East London / Essex 📣 Calling all Property Managers 🗣️🔊 Proper Recruitment are delighted to be working with a successful independent estate agent that are looking for a Property Manager to oversee their property management portfolio from their evolving branch in East London / Essex. Responsibilities: • Management of a portfolio of properties, • Work with the branch to prepare properties for a new tenancies, • Respond to tenants maintenance requests, • Ensure properties meet their regulatory and statutory requirements, • Undertake inspections, • Organise/oversee refurbishment works, • Negotiate the prompt return of deposits, • Deliver excellent customer service and communication, • Build trusted relationships with colleagues, landlords, tenants and contractors Requirements: • IT literate and proficient in the use of Microsoft Office, • Have a proven background in property management and an all-round knowledge of the industry, • Experience with a portfolio, • Ambitious, dynamic and motivated, • Great communicator, • Excellent time management, • ARLA Qualification a benefit but not a requirement Salary: • £28,000 - £35,000 per annum Benefits: • Further training opportunities [ARLA], • Opportunity to earn bonuses If you are a motivated individual with a passion for property and delivering exceptional customer service, we would love to hear from you. This role is available immediately, so please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

The Pricing Actuary will be responsible for Actuarial pricing primarily for Chaucer’s Political Violence, Political Risk and Credit portfolios (with a focus upon account pricing, benchmark rate reviews and portfolio analyses). The role will be strongly client-facing, incorporating support for broker negotiations, pricing support for insureds and involve developing new pricing capabilities. The Pricing Actuary will also provide support for other classes as required within the insurance, reinsurance and Partnership / Innovation divisions. The successful applicant will have strong technical pricing skills. The Pricing Actuary will have good communication skills and commercial awareness in order to provide effective broker and client support. The Pricing Actuary will be located within the Actuarial pricing team in London and work directly with the underwriting team under the guidance of the Insurance Pricing Manager. Main duties • Develop a deep understanding of the Political Violence, Political Risk and Credit classes, trends and underwriting team strategy, • Account pricing and underwriter support for broker negotiations, • Ongoing portfolio monitoring for accounts and overall portfolio, • Contributing ideas for new MI, • Model recalibration reviews, • Support the collection and maintenance of pricing data, • Keep abreast of industry initiatives and develop new pricing/visualisation techniques and best practice where opportunities arise, • Collaborate, present and share knowledge with the wider Actuarial team on pricing approaches, • Relevant experience, • Essential General insurance pricing experience, • Desirable, • Experience of Political Violence, Political Risk and Credit classes of business, • Model development experience Technical skills • Essential Strong IT skills, including comprehensive knowledge of Excel and VBA, • Desirable, • R or Python, • SQL, • Essential 2.1 or 1st degree in Maths or a Maths-related subject (e.g. Physics, Engineering, Statistics), • 3 or more strong ‘A’ levels, including Maths, • Desirable FIA qualified (candidates making good progress towards FIA will be considered, note that if not qualified the job title would be “Senior Pricing Analyst” until qualification) Personal skills • Attention to detail, • Self-motivated, • Hard working and committed, • Professionally presented, • Organised and clear thinking, • Flexible and adaptable, • Ability to plan, organise work and multitask to meet targets and deadlines, • Able to collaborate, work as a team and communicate with staff at all levels Other responsibilities • Some travel in support of Underwriter/Client meetings may be required. ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.

Role: Site Manager (Utilities/Heating) Location: East London + Southeast Region Salary: Competitive + Car + Pension + Healthcare The client My client is a prominent and forward-thinking energy infrastructure provider in the United Kingdom, specializing in the design, delivery, and long-term operation of large-scale decentralized low-carbon utility networks. The company focuses heavily on urban district heating, cooling, and power solutions, managing critical assets that supply sustainable energy to thousands of residential and commercial properties. Renowned for its engineering excellence and commitment to the green transition, the business integrates cutting-edge technologies like industrial heat pumps and waste-heat recovery systems to drive urban centers toward a zero-carbon future. Employees benefit from working within a safety-first, technologically progressive environment that prioritizes long-term asset reliability, environmental sustainability, and structured career development within the renewable utilities sector. The role As a Site Manager, you will be responsible for the day-to-day management of district heating project sites, ensuring works are delivered safely, efficiently, and to the highest standards. This role is site-facing, requiring regular site visits, problem-solving, and direct coordination with contractors and engineers to keep projects on track. Working under the Project Manager and Senior Project Manager, you will oversee on-site activities, resolve technical issues, and ensure compliance with CDM regulations and health & safety standards. You will play a vital role in ensuring that district heating infrastructure, including civils, mechanical, and electrical works, is installed and maintained effectively. Responsibilities / Deliverables Site Management & Problem-Solving: • Conduct daily site visits to monitor progress, identify risks, and address any technical challenges., • Act as the primary on-site contact for resolving construction and operational issues., • Ensure all works are carried out in compliance with CDM regulations, health & safety standards, and company policies., • Work closely with contractors and engineers to develop and implement solutions to site issues., • Ensure site documentation, risk assessments, and method statements are properly managed. Project Coordination & Delivery: • Manage site activities, workforce, and resources to ensure smooth project execution., • Liaise with Project Managers, Senior Project Managers, and contractors to align site activities with project schedules., • Ensure the timely delivery of materials, equipment, and personnel needed for on-site works., • Conduct quality checks and ensure all mechanical, electrical, and civils works meet project specifications. Emergency & Maintenance Support:, • Act as the first responder for emergency repairs and leaks on the buried district heating network., • Support the Operations team with planned maintenance, engine removals, installations, and repair works. Your experience • Strong background in site management within district heating, utilities, or construction., • Hands-on experience in civils, mechanical, and electrical works related to heat networks., • Proven ability to lead site teams, coordinate contractors, and resolve on-site issues efficiently., • Good understanding of CDM Regulations, health & safety compliance, and risk management., • Excellent communication and leadership skills, with the ability to work under pressure. Qualifications • CSCS Gold or Black Card, • NRSWA card • SMSTS Qualified, • First Aid, • Experience in Civil, Mechanical, Electrical disciplines, • Experience of managing M&E/Civil Projects with a diverse project delivery team

Title of the position: Medical Administrator Reports to: Medical Operations & Excellence Manager Purpose of the job: The Medical Administrator provides comprehensive administrative and operational support to the Global Medical Organization, reporting into the Medical Operations & Excellence Manager. This role plays a critical part in enabling efficient execution of medical activities, with a strong focus on scientific events, training administration, contract management, invoicing and cross-functional coordination with Finance and other stakeholders. The position requires a high level of organizational skill, attention to detail, and the ability to manage multiple priorities in a regulated environment. Main missions and responsibilities + expected results: Accountability 1: Scientific Event (internal and external) Administration Expected result: • Under the oversight of the Medical Event Coordinator and Compliance Lead, coordinate end-to-end administrative support for scientific and medical events, including flight, hotel, restaurant, and ground transportation bookings., • Ensure all event-related arrangements comply with internal policies and applicable compliance requirements., • Maintain accurate records and documentation related to scientific events. Accountability 2: Contract and Vendor Administration Expected result: • Draft and manage contracts for the entire Global Medical Organization, including service agreements, consulting contracts, vendor agreements etc., • Liaise with Legal, and other relevant teams as required to ensure timely review and approval., • Track contract status, renewals, and documentation. Accountability 3: Invoicing Coordination Expected result: • Coordinate invoicing processes in close collaboration with the MedOp Manager, Finance and Accounting teams., • Ensure accurate and timely processing of invoices, POPs, and expense documentation., • Support the MedOp Manager in budget tracking and reconciliation activities related to medical organizational initiatives, events, projects etc. Accountability 4: Training Administration Expected result: • Provide comprehensive administrative support for medical training programs, including planning, scheduling, enrollment, and documentation., • Manage training logistics, materials distribution, material update, attendance tracking, and certification records., • Support onboarding and ongoing training initiatives for Global Medical team members., • Maintain training records in relevant systems and ensure audit readiness with specific attention to GxP related materials., • Support the maintenance of the BH Core Training Portal in collaboration with IT. Accountability 5: Onboarding and Organizational Support Expected result: • Support the onboarding of new Global Medical team members by coordinating system access, training requirements, and administrative setup., • Act as a key point of contact for administrative queries within the department., • Maintain departmental trackers, calendars, and documentation. Accountability 6: Systems and Project Support Expected Result: • Provide administrative support for system implementation and optimization projects (e.g. MI systems, PromoMats, learning platforms etc.)., • Assist with user access management, documentation, training coordination, and data maintenance., • Support change management activities related to new tools and processes. Expected competencies: • Previous experience in an administrative or operations role, preferably within the pharmaceutical, biotech, or life sciences industry., • Experience supporting medical, scientific event and training-related activities., • Familiarity with regulated environments and compliance-driven processes., • Strong coordination experience with Finance, Legal, and cross-functional stakeholders., • Excellent organizational and time-management skills with strong attention to detail., • Ability to manage multiple priorities and deadlines in a fast-paced, global environment., • Strong written and verbal communication skills., • Proficiency in MS Office and experience with enterprise systems (e.g. MI tools, content management or learning systems) is an advantage., • Professional, discreet, and service-oriented mindset

This role focuses on both Sales and Customer Service. The ideal candidate will be skilled at maximising sales opportunities, providing excellent customer service and supporting the team to achieve high-performance standards. This will be in our Bow store 500 Wick Ln, Bow, London E3 2TB Key Responsibilities: Sales Drive Sales Growth: Actively promote products and services to increase sales and achieve targets. Convert Leads: Effectively turn potential customers into paying customers. Upsell Services: Promote additional services like enhanced liability coverage to customers Merchandise Sales: Encourage sales of merchandise and provide recommendations to customers. Customer Service Exceed Expectations: Consistently provide exceptional customer service and motivate others to do the same. Deliver High-Quality Service: Maintain the highest standards of service across all interactions (in person , email and phone) Understand & Advise: Actively listen to customer needs and offer appropriate advice and solutions. Follow-Up: Diligently handle customer enquiries and follow up as needed Professionalism: Maintain a calm and professional demeanour with all customers Company Vehicle Operation: Drive and operate company vehicles responsibly and in line with company policy (if applicable) Marketing & Competitor Awareness: Stay informed about competitor activities Health, Safety & Maintenance: Conduct daily safety checks: adhere to emergency procedures, report maintenance needs, maintain store cleanliness and perform regular maintenance checks Security: Monitor store security via systems and visual checks. Prevent storage of prohibited items. Understand emergency procedures and conduct fire alarm/emergency lighting tests. Oversee store activity outside working hours when needed. Administration: Complete store administrative tasks, reconcile accounts, assist with banking, manage invoicing and collections, maintain customer records and generate financial / marketing reports. Team management: Organise work and delegate tasks, provide guidance and feedback, assist with training and development, communicate company updates, maintain employee relations and ensure adherence to dress code and working hours policies General: Report operational issues, suggest improvements, undertake ad-hoc duties, attend meetings on behalf of the Store Manager and ensure respectful treatment of colleagues and compliance with data protection regulations Your Skill Set You must have experience at this level in consultative sales or customer service/customer care. Telesales experience would be a significant advantage. Additionally, you will be: Self-motivated, self-starting and hard-working Competent with MS Office A strong communicator with strong interpersonal skills Bright, positive and enthusiastic Experienced in consultative sales and delivery of first-class customer service Literate and numerate The successful candidate will also live within 60 minutes of the store. Previous experience in telesales, consultative sales, and /or customer service is essential. Whats in it for you • Base salary of £30,783.50k & OTE £34K, • 25days holiday+bankholidays,includingbonusdays, • Birthday off, • Perkbox-employeeperkplatform, • Medicash health plan, • Monthly performance bonuses and commissions, • Champion-of-month bonuses, • Champion-of-year bonuses, • Team nights out, • Pension contributions of 3%, • Career development, • Cycle to work scheme, • Advanced paternity pay, • Free EV charging at work

Covington’s Strategic Pricing team is responsible for developing creative pricing solutions and implementing project management best practices to ensure that the Firm meets its financial goals. We are currently building a high-caliber, experienced team that proactively responds to the needs of the Firm’s attorneys and clients. The Strategic Pricing Analyst will focus on developing pricing proposals in response to clients’ requests for proposals (RFPs) and will also contribute to a variety of the Firm's strategic initiatives, including supporting the firm's lawyers in their client rate negotiations, developing fee proposals and budgets, communicating with clients, and implementing pricing best practices. This position is up to 100% remote; candidates must be able to commute to the London office as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities necessary for successful job performance include: • Work with a variety of key stakeholders, including lawyers and staff, to support the development of responses to client RFPs and informal pricing requests (i.e., development of budgets, rate proposals, and alternative fee arrangements), providing strategic insight, and developing pricing solutions that are aligned with the firm’s profitability goals while also satisfying clients’ business requirements., • Draft and improve written pricing proposal language that is professional, succinct, and persuasive., • Develop and maintain relationships to ensure successful collaboration across various teams within the firm, such as Business Development, Client Agreements, Matter Maintenance, and Billing teams., • Contribute to strategic pricing initiatives of the firm with financial modeling and data analysis, including identifying, extracting, and summarizing information from multiple sources for a variety of stakeholders. Leverage data to enable the firm’s stakeholders to make more informed business decisions., • Engage with a variety of key stakeholders to support the development of profitable pricing solutions and serve as a liaison with the firm’s Business Committee., • Deliver excellent customer service in response to lawyer and client requests., • Partner with other members of the Strategic Pricing team to gain a well-rounded knowledge base and to teach others about your area of expertise., • Pursue professional development opportunities with senior team members, analyst cohort presentations, and other online resources. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • Bachelor’s degree (preferable) in accounting, finance, economics or other related business function., • Minimum of 2-3 years of professional experience, ideally involving financial analysis., • Must be able to manipulate data effectively and present findings to team leadership and attorneys in a simplified manner., • Must be proficient in Microsoft Office applications, particularly Microsoft Excel, Outlook, and PowerPoint. Experience with SQL is a plus., • Must have general knowledge in financial modeling in Microsoft Excel., • Must be proactive and have the ability to simultaneously manage and prioritize multiple projects and complete work within given time constraints., • Must be detail-oriented, exercise sound judgment, and possess the confidence and interpersonal skills to communicate effectively with the Firm’s senior management, attorneys and staff., • Must be a self-motivated person with a positive, professional, and customer service- oriented attitude., • Must be an open-minded critical thinker that is curious and eager to learn. Status: Exempt Reports To: Strategic Pricing Manager Workplace Type: Up to 100% remote Covington & Burling LLP is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion.

Project Manager – Global Leverage Ratio Rate: £781.35 Umbrella Duration: 30/09/2026 Location: London – Hybrid working model [2 / 3 days on site] Lead the Global Leverage Ratio change programme to deliver Project Porto (HBEU Capital Optimisation) by 1Q26, achieve Basel 3.1 (B3.1) compliance for the PRA across actuals and forecasting by Jan-2027, and ensure effective ongoing change maintenance. Implement the new Leverage Ratio solution for HKMA and ECB, and to transition the end-state delivery management capability to India once B3.1 is fully live. Key responsibilities • Own end-to-end delivery of the Global Leverage Ratio project plan, milestones, dependencies and RAID, ensuring Project Porto delivery., • Drive B3.1 regulatory compliance for PRA for both actuals and forecasting, targeting readiness for Jan-2027 reporting/forecasting timelines., • Lead implementation of the new Leverage Ratio solution to meet HKMA and ECB requirements, aligning scope, design and delivery across regions., • Coordinate cross-functional delivery across Finance, Risk, Treasury, Technology and Data, ensuring clear accountability and timely decision-making., • Manage governance: steerco updates, status reporting, issue escalation, and delivery assurance against agreed outcomes., • Ensure robust change control, testing strategy, cutover planning and operational readiness (including controls, documentation and handover)., • Establish and run the ongoing change maintenance delivery approach, including prioritisation, release planning and stakeholder management., • Plan and execute the transition to India: define target operating model, roles/responsibilities, knowledge transfer, and a controlled handover of delivery management., • Success measures (what “good” looks like), • PRA B3.1 compliance achieved for actuals and forecasting with readiness for Jan-2027 timelines., • HKMA/ECB leverage ratio solution implemented with stakeholder sign-off and operational readiness., • Stable post-implementation change pipeline with predictable delivery and effective controls., • Successful transition of end-state delivery management to India, with minimal disruption and clear ownership. Knowledge, skills and experience • Proven delivery leadership on complex regulatory reporting / capital / leverage ratio change programmes in a global bank., • Strong understanding of Leverage Ratio concepts and the practical impacts of Basel 3.1 on reporting and forecasting., • Experience working with regulators and regulatory expectations (ideally PRA, plus exposure to HKMA/ECB)., • Strong programme/project management capability (planning, governance, RAID, dependency management, delivery assurance)., • Ability to lead across boundaries—multiple regions, senior stakeholders, and technology/data teams., • Comfortable driving outcomes at pace, with clear communication and pragmatic problem-solving. If you think you are up for the task and feel you meet the above criteria or interested to hear more information, please contact me on .

Part of the London Stock Exchange Group (LSEG), LCH is a leading clearing house, serving major international exchanges and platforms, as well as a range of OTC markets. In particular, LCH is a leading CCP in Equity and Repurchase agreement (Repo) businesses, providing clearing services for most European Government debts (refinancing/repo transactions) and Equities trading venues (Exchanges and MTFs). LCH works closely with market participants to identify and develop innovative clearing solutions. The role sits within the RepoClear, EquityClear and Collateral and Liquidity (CALM) In-Business Risk Team. This is a first line risk role within the business risk team. The Business Quant Risk team is accountable for: • Ownership of the Margin models for all three businesses, • Risk Governance Presentation through both internal and external risk governance, • Regulatory liaison covering all model change, • Implementing margin algorithms (Pricing models, risk models and parameter calibration), • Implementing software applications for Risk IT systems, • Designing and Building Risk IT systems, • consistent with EMIR regulation and LCH internal policies, • Writing Business requirement for IT teams, • Developing and implementing quantitative solutions, • Prototyping and testing (UAT) Key responsibilities of the role: • Implementation of Market Data and Risk related projects, • Prototyping and developing front-end risk IT tools addressing various types of risk and financial products, • Analysis and implementation of performance improvements to the existing Risk (VaR) models across different products, • Maintenance and support of the existing risk libraries and risk simulators, • Project work and SME input and implementation of Market Data and Risk related change/projects - Significant involvement is required for any development relating to instrument data or validation changes., • Analysis of the clearing data to look for trends and new business opportunities for LCH., • Validation/Analysis/Development of the compression and netting algorithms, • Maintenance and support of the existing risk libraries and risk simulators Experience and skills required:, • Degree level education., • 5+ years of experience in Quant Risk Management in the Finance industry, • Strong programming skills (Java, R, Python), • Sound conceptual / technical knowledge of modern IT infrastructure stack, • Autonomy, problem solving skills, • Effective communication skills (written and oral). London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Company Description Cavan Bakery, located in Walton-On-Thames, is a renowned artisan bakery that has been baking fresh bread, cakes, and pastries since 1929. We also supply our products to our chain of shops and various wholesale customers across London and the Home Counties. With nearly 100 years of craft heritage, we are dedicated to providing great tasting food and excellent customer service while constantly innovating to stay relevant in the contemporary artisan bakery scene. Summary of Role The Area Manager drives sales growth and customer satisfaction across multiple Cavan Bakery stores. Responsible for coaching Store Managers, ensuring operational excellence, and delivering consistently positive customer experiences. Responsibilities ● Oversee sales performance across multiple stores, ensuring targets and growth objectives are met ● Coach and develop Store Managers to maximise sales and deliver excellent customer experiences ● Ensure compliance with food safety, hygiene, and health & safety standards across all stores ● Analyse KPIs, sales reports, and customer feedback to identify improvement opportunities ● Implement initiatives to enhance in-store sales and loyalty programs ● Resolve escalated customer issues and operational challenges ● Maintain brand standards and promote a customer-first culture ● Oversee and manage all in-store maintenance, ensuring issues are identified, reported, and resolved promptly ● Manage rotas effectively, including holiday approvals and absence management to ensure appropriate staffing levels Skills Required ● Experience managing multiple retail locations with a focus on sales growth ● Strong leadership and coaching skills with a customer-focused mindset ● Knowledge of food safety, hygiene, and health & safety compliance preffered ● Analytical skills to monitor and improve commercial performance ● Ability to inspire teams and drive a high-performance, customer-first culture Perks & Benefits ● Free on-site parking for convenience ● Regular team social events ● Cycle to Work scheme ● Daily bread allowance to enjoy our products ● 50% staff discount across all Cavan Bakery products ● Workplace pension scheme ● A complimentary box of cakes to celebrate your birthday ● Free lunch provided during your shift ● 24/7 Employee Assistance Programme offering confidential advice and support

About us Universities UK (UUK) is the collective voice of UK universities, bringing together institutions across England, Scotland, Wales and Northern Ireland to help them thrive and serve society. With a staff group of just under 160 people, we are a values‑led organisation that prioritises collaboration, inclusion and wellbeing at work. Based at Woburn House in central London, we operate from a professional office environment with a busy conference and events centre that supports the work of the higher education sector. About the role We are seeking a technically capable Facilities Manager to take lead responsibility for the maintenance, performance and compliance of our building systems. Reporting to the Head of Property and Facilities, you will oversee all hard services and soft services, including planned and reactive maintenance, HVAC systems, building management systems (BMS), electrical and mechanical infrastructure, statutory inspections, cleaning and security. You will manage the CAFM system to ensure accurate logging, prioritisation and completion of works, and take day‑to‑day ownership of contractor performance, service delivery and asset reliability. The role also supports a busy conference and events environment, where dependable building services and operational readiness are critical, and includes line management responsibility for a small team. About you You will be an experienced hard‑services or technically focused facilities professional with hands‑on experience of facilities management in an occupied office environment. You will have a strong understanding of HVAC systems, M&E services, BMS operation and statutory compliance, ideally supported by a NEBOSH qualification or equivalent. Confident managing contractors and service partners, you will be organised, detail‑driven and pragmatic, with the ability to diagnose issues, challenge poor performance and ensure high standards of maintenance delivery. You will also value collaboration, inclusive ways of working, and contributing to a mission‑driven organisation. How to apply Universities UK are being supported on this appointment by the Management Recruitment Group. For further information or to discuss the role in more detail please contact Closing date for applications is Sunday 17th April 2026.