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Automotive Warranty Inspector Salary: £30,000 + bens + progressionLocation: TonbridgeHours: Full time, Monday–Friday Contact: Emily, Pearson Whiffin Recruitment Are you hands-on with vehicles and naturally curious about how automotive parts work? This is a great opportunity to step into a technical, office-based role where your practical knowledge really counts. An established and well-regarded automotive business is looking to add a Claims Inspector to their aftersales team. You’ll play a key role in reviewing warranty claims, assessing technical issues, and working closely with customers to resolve queries fairly and efficiently. What you’ll be doing: • Reviewing and assessing warranty claims with a technical eye, • Investigating component failures and identifying root causes, • Producing clear, professional technical reports to support decisions, • Managing claims through to completion within agreed timescales, • Practical experience working with vehicles or automotive components, • A recognised qualification in vehicle maintenance or a similar discipline, • Strong technical understanding and attention to detail, • Confident written skills – able to explain technical findings clearly, • Comfortable using Microsoft Office, particularly Excel, • Stable, permanent role with clear structure, • Progression!!, • Office-based position that still values hands-on technical knowledge, • Supportive team environment with training and development on offer

Executive Assistant Location: Ashurst (near Tunbridge Wells) Salary: £15-£25 per hour subject to experience Employment Type: 4-12 hours per week with some level of flexibility. Role Overview We are seeking a organised and tech-savvy Executive Assistant to provide comprehensive support to a CEO’s day to day duties managing a small family run AI/Tech startup and a local property development business. This is a dynamic, multifaceted role perfect for someone who enjoys variety and is comfortable working both alongside a lead entrepreneur and independently on minor research projects and other miscellaneous tasks. As the CEO is visually impaired, you will act as a key professional conduit—facilitating digital navigation, visual research, email and phone communications on their behalf; and general business administrative duties supporting the day to day operations of the company. The role offers c. 4-12 hours per week, with some flexibility in days to operate week on week. The role is strictly on-site due to nature of the role in supporting the CEO with the limitations of their visual impairment. Key Responsibilities • Business Correspondence: Reading, managing and drafting emails via Outlook; including managing organised folder filing and identifying higher and lower priority items., • Property Research & Analysis: Conducting independent research using Google Maps/Satellite view and Land Registry document to identify and document potential site details., • Planning Support: Navigating local authority planning portals and assisting with the submission or tracking of applications., • Market Intelligence: Undertaking autonomous internet searches and market research projects to provide concise summaries on various market segments for the CEO., • Meeting Facilitation: Setting up and managing digital calls (Teams/Zoom), attending meetings to take accurate minutes, and managing follow-up actions., • Data & Filing: Maintaining organised digital file structures and utilising Excel, word and PDF editors for basic documentation and data tracking and organisation., • Technical Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) and a high level of comfort with web-based research., • Driving: you will also be required to undertake general, short journey day to day driving requirements such as local site visits or nearby appointments. We are looking for a candidate who is able to support the needs of the CEO’s visual limitations through narration and dictation of computer related activities and communication. You must also be capable of translating visual data into clear verbal or written summaries. You should be comfortable working independently for periods on research tasks while remaining highly collaborative. Must be tech literate as you will be required to undertake computer related tasks that the CEO cannot complete due to their visual impairment limitations. Desirable (but not essential): • A basic understanding of the UK planning or property development process., • Previous experience in a business support/executive or PA role advantageous.

Account Executive (EU5 language speaker) | £28,000 - £35,000 | Tonbridge, Kent My client is a leading manufacturer within their industry, known for high quality products that are built to last. They are looking for an Account Executive to maintain and grow strong, long-term relationships with established customers. This role is ideal for someone looking to start out in their sales career, and ideally hold excellent communication skills, strong organisational ability, and a proactive, hands-on approach. Key Responsibilities: • Manage and grow customer accounts, delivering excellent service and support, • Act as a trusted point of contact, providing product knowledge and advice, • Identify and develop new opportunities within existing accounts, • Support the wider business with projects and initiatives, • Monitor performance, analyse trends, and provide insight for growth Essential Skills: • EU5 language fluency (French, Spanish, Italian, German and Polish), • Degree in Marketing or Business, • Strong interpersonal and presentation skills, • Highly organised with excellent time-management and attention to detail, • Proficient in Microsoft Office, especially Excel, • Self-motivated, confident, and able to manage multiple priorities Package: • £28,000 - £35,000 per annum, • Pension scheme, • Free on-site parking, • Casual dress and supportive working environment

Overview of team purpose The Public Affairs team manages relationships with London & Partners’ key strategic stakeholders to create economic growth that is resilient, sustainable and inclusive across London. The team manages the day to day contact with Greater London Authority (GLA) and advises on, and supports the production of, briefings, speeches, and Mayoral bids. It also leads on liaison with the London Assembly including supporting L&P attendance at committees. The team develops strong relationships with stakeholders at London Councils, Boroughs, City of London and subregional partnerships. It also carries out policy analysis and engagement with relevant political and civil service stakeholders in government departments, MPs, Select Committees, APPGs and think tanks. The team also leads on being the main point of contact for universities, Business Improvement Districts (BIDs), key business stakeholders, and supports them to access London & Partners’ services. Purpose of the role As Public Affairs Manager, you will lead stakeholder relationships across a defined London sub-region, working closely with borough officers and councillors, MPs, Assembly Members, universities, chambers of commerce and other partners. Acting as a central point of contact for London & Partners’ activity in your area, you will ensure consistent messaging, strong communication and effective navigation of our services. You will build and maintain long-term, trusted relationships with stakeholders, working collaboratively across London & Partners to meet shared objectives and deliver high levels of stakeholder satisfaction. Reporting to the Head of Public Affairs, you will also support wider public affairs activity during peak periods, including engagement with the GLA. Each Public Affairs Manager also acts as a link for a specific area of London & Partners’ work. Each Public Affairs Manager will be the link person for a specific area of L&P. This Public Affairs Manager will manage London & Partners’ Growth Fellowship programme. This includes maintaining close relationships with participating boroughs and business leaders, coordinating activity across the cohort, and ensuring alignment with London & Partners’ strategic priorities and messaging. The postholder will work closely with the Opportunity London partnership to position the Fellowship as a key platform for promoting London’s growth story—showcasing the city’s investment, innovation, and sustainability ambitions—while amplifying insights from the Fellowship to inform wider stakeholder engagement and political advocacy. • Deliver outstanding relationship management to designated areas and stakeholders;, • Build deep relationships and work closely with them to deliver against their and L&P’s objectives., • Develop a strong understanding of stakeholders’ objectives and to identify opportunities for improving L&P’s relationships with them and the services we provide., • Work collaboratively across L&P to be a conduit both internally and externally for stakeholders – including trade, investment, tourism and small business support., • Work with the Head of Public Affairs in shaping the relationships with the political stakeholders in respective areas, and identifying areas for improvement and enhanced engagement., • Work autonomously, and proactively identify and establish new relationships, while managing and nurturing existing ones., • Pro-actively manage the relationship with stakeholders through a combination of regular meetings and updates, both in person and online, as appropriate., • Act as brand ambassador for L&P by proactively attending relevant events and networking opportunities., • Work with the CEO and Management Committee as appropriate to ensure a high level of service to stakeholders and ensure that L&P’s Senior Leadership Team are updated as appropriate with relevant information and activity., • Undertake other reasonable duties as allocated by the Head of Public Affairs. Support public affairs and government relations activity • Assist the Head of Public Affairs in analysing relevant policy developments and update London & Partners on what it means for the organisation., • Assist the Head of Public Affairs in management of relationships with all relevant public affairs audiences including London Assembly, Westminster MPs, counterparts across the London policy landscape., • Support the wider team’s horizon scanning for relevant policy and Ministerial developments and organising political and industry roundtable events., • Support the preparation for London Assembly Plenary and Committee hearings, including working closely with colleagues in other directorates to ensure London & Partners is presented effectively and accurately. Support wider stakeholder relations activity • Support the CEO’s engagement across London by aligning their priorities with the CEO’s needs and objectives., • Support London & Partners’ wider work across policy and political engagement, trade associations and civil society to create the optimum environment for the organisation to operate., • Manage internal coordination with colleagues to ensure a coherent approach., • Attend business and trade body external events to represent London & Partners. The successful candidate will demonstrate: • A background in corporate or public affairs, stakeholder relations and communications, • Experience of engaging with London-wide stakeholders, institutions and individuals., • Strong working knowledge of all areas of government, ideally, but not necessarily, at a London level., • Ability to understand complex corporate, business, and policy environments, • Proven ability to build and maintain relationships at multiple levels within complex partner organisations, • Excellent writing skills with proven experience of drafting content for varied channels and audiences – both digital and offline inc: web, social media and corporate publications, • Experienced in corporate affairs and / or stakeholder relations activity– mapping, reviewing and analysis, • Confident communication skills, verbal and written (including documents and presentations)., • Able to adjust comfortably to, and remain productive within, the context of ambiguous and fast changing priorities and cultural agendas., • Wide range of experience using social media,, • Excellent working knowledge of Microsoft Excel, Word and PowerPoint, SharePoint and CRM packages. Skills & Competencies: • The ability to work autonomously, take the initiative and lead on projects and programmes of work., • Excellent interpersonal skills: creates strong working relationships to effectively secure and coordinate input from colleagues across the organisation, • Resourceful and flexible: prioritises multiple tasks and project manages effectively in a fast moving, client-driven environment., • Accuracy and exceptional attention to detail., • Team orientated, "can do" attitude with a focus on providing exceptional client service., • Organised, self-motivated, enthusiastic and articulate., • Resourceful and adaptable: able to adapt to changing priorities, manage multiple tasks whilst keeping relevant stakeholders (internal and external) up to speed on progress., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

We’re excited to offer a fantastic opportunity for someone looking to begin their career through an Operational Data Administrator Apprenticeship . This role provides structured training, valuable on the job experience, and the chance to develop skills that will set you up for long-term success. At Portakabin, we provide modular buildings for hire and sale for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction. We’re on the search for a highly motivated apprentice to join our join our GB Hire team in Lingfield. If you’re an ambitious and hardworking self-starter, who is looking to earn while you learn, then we want to hear from you. As an Operational Data Administrator at Portakabin , you will be based at our Lingfield Hire and Service Centre. You remit will be to effectively provide the administrative and data support across our service teams. You will help with the delivery and management of service tasks, including organising information, maintaining accurate data, supporting daily operations, and assisting with reporting. A key part of the role is learning how to help monitor costs and programme deadlines, ensuring that work is always delivered efficiently and professionally at all times. This is a hands on role where you will gain experience in both data handling and business administration while contributing to the smooth running of our services. Our professional apprenticeship programme has been developed to ensure you are supported throughout every step of your journey. Your 2-year apprenticeship will be delivered through a blended learning approach supported by our learning provider, QA. You will be stretched, challenged and supported by a business that views your professional development as a priority. Role Details: • Annual Salary - £19,000, • Role based: Lingfield Hire and Service Centre, Surrey, RH7 6HN, • Contract type: 36.25 Hours Per Week, • Annual leave of 25 days per annum plus bank holidays Daily Tasks • Assist in analysing data to help identify inefficiencies in service areas, including labour costs, cranage and energy usage ., • Report on rectification trends to enable our teams to proactively maintain our building fleet., • Update SAP Records: Accurately input operative labour hours Refurbishment and Fitout costs are up to date., • Manage Job Documentation: Organise and archive "Job Packs," drawings, and building layouts., • Coordinate Rectifications: Log and track rectifications, ensuring information is captured for quality reporting., • Monitor the transport log communicate building movements and any changes to the team, • Financial Admin: Raise and close Service orders, Monitor Planned vs Actual spend and highlight any issues., • Facility Coordination: Manage essential office tasks, including stationery ordering, canteen supplies, and booking travel or accommodation for the team., • Team Support: Assist with holiday tracking, training logs, and payroll data entry into the company Hub., • Safety Reporting: Record "Don't Walk By" (DWB) safety observations and assist in maintaining the Hire Centre Health & Safety board., • Equipment Compliance: Update and monitor records for PAT testing, forklift (FLT) inspections, and lifting equipment certs., • Excel Reporting: Use MS Excel to create simple tables and reports on service activity, labour trends. What we’re looking for…. • 5 GCSEs including Maths and English at Grade 4 or above (A-C) - Please add your grades to your CV before applying, • A candidate with a positive attitude and a real desire to learn, • Fantastic communication skills – both in person and virtually!, • A strong understanding of Microsoft Word, Excel and PowerPoint, • Excellent organisation. planning skills and attention to detail We truly believe that we put our people at the heart of everything we do, and you will have the job security and development opportunities that are rare in the current climate, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us! Apply… If interested, please submit your application as early as possible, applications will be reviewed on receipt. Important Dates: Closing Date - Monday, 13 April Interviews: Commencing April - You will be contacted for in person interviews. Offers issued: Mid-May NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. • A range of dedicated health and wellbeing services, • Employee Assistance Program, • A chance to give back to your community with an annual Volunteering Day Off, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)

Account Executive (EU5 language speaker) | £28,000 - £35,000 | Tonbridge, Kent My client is a leading manufacturer within their industry, known for high quality products that are built to last. They are looking for an Account Executive to maintain and grow strong, long-term relationships with established customers. This role is ideal for someone looking to start out in their sales career, and ideally hold excellent communication skills, strong organisational ability, and a proactive, hands-on approach. Key Responsibilities: Manage and grow customer accounts, delivering excellent service and support Act as a trusted point of contact, providing product knowledge and advice Identify and develop new opportunities within existing accounts Support the wider business with projects and initiatives Monitor performance, analyse trends, and provide insight for growth Essential Skills: EU5 language fluency (French, Spanish, Italian, German and Polish) Degree in Marketing or Business Strong interpersonal and presentation skills Highly organised with excellent time-management and attention to detail Proficient in Microsoft Office, especially Excel Self-motivated, confident, and able to manage multiple priorities Package: £28,000 - £35,000 per annum Pension scheme Free on-site parking Casual dress and supportive working environment...

Location can be anywhere in the South East* The Role We’re looking for someone who is fantastic at building relationships, understands the construction and decorating sector and is ready for the opportunity to champion the product ranges of a leading abrasives brand across the South East. This is your opportunity to join our Client, a global leader in innovative sanding and surface finishing solutions. What sort of person might apply? • Someone with existing surface finishing or decoration product sales experience., • Somone that is looking for their first sales role after gathering experience actually using surface finishing and abrasive products previously. Why Join Our Client? • Be part of a respected global brand known for innovation and quality., • Comprehensive training and development opportunities., • A role where your success is rewarded — including attractive bonus potential., • Work with an energetic, supportive team that values collaboration and ambition. What You’ll Be Doing You’ll become the face of Our Client across your region, responsible for showcasing cutting-edge products and delivering exceptional value to customers. Your main duties will include: • Develop existing and prospective new business, • Develop Regional relationships, • Networking., • Actively develop & extend our clients product range into customer., • Present, demonstrate and sell our clients abrasive sanding systems, • Attend and Exhibitions and trade shows, • Regularly visit and maintain and develop national account customers at regional level, • Take part in our clients training programmes, • Ensure CRM is maintained, • Achieve sales and project targets to attract bonuses, • Have regular communication with Business Sector Manager UK What You Bring We’re looking for someone who combines sales skill, sector knowledge, and a willingness to continuously learn. Essential Competencies • Knowledge of the UK Construction & Decoration sector, • Microsoft Office skills – Excel, PowerPoint, Outlook, Word Preferred Experience Proven sales experience with: • Multi-site organisations, • Procurement managers, • Delivering presentations, • Strong IT and administration skills. The role requires the employee to be physically capable of: • driving between 30-40,000 miles p.a., • Staying away 1 to 2 nights per week on a regional & national basis, • Ability to present to a senior management level If you’re passionate about building relationships, growing a region, and representing a trusted industry leader, we want to hear from you

Sales Executive C£28,000 plus monthly commission Tonbridge outskirts - due to location own transport would be beneficial A great opportunity to join a forward-thinking family fun business that keeps their staff at the core of their daily functions. The company will provide full training and support to the Sales Executive, all you need is determination and an excellent telephone manner. The Sales Executive will be responsible for informing existing and new customers on product lines, special offers and providing quotes and processing orders. Are you somebody that enjoys meeting targets, speaking to customers on the phone, and promoting the company’s brand…then this Sales Executive role is for you. Key Responsibilities of the Sales Executive; * Develop and maintain sales on existing accounts through outbound telephone calls; presenting new products and upselling * Identify and develop new business opportunities through prospecting and lead generation * Taking new customers from first contact via phone/email/webchat through to placing orders * Understand customers’ needs and recommend products * Convert leads to generate new business * Meet and exceed monthly team targets * Build customer relationships and loyalty * Promote special offers, promotions and new products to all customers where relevant * Report any information of relevance to the sales manager regarding competitor pricing, market trends and products * Provide an exemplary level of customer service; deal with customer queries and follow through to resolution * Efficiently keeping all sales related admin up to date and using CRM accurately * Administration of daily account additions, deletions and suspensions. Requirements & Qualifications * Proven experience as a Sales Executive * A track record of working towards KPI`s and achieving targets * Strong communication skills * Confidence making outbound calls * Proficiency in Microsoft Outlook, Excel, Word and CRM software Key Skills & Competences * Self-motivated and resilient * Sales driven & results oriented with * Customer focused mindset * Ability to handle objections Benefits * Competitive salary with uncapped monthly commission * Supportive environment * 20 days holiday * No working on weekends or bank holidays * Modern offices * Regular social events * Free onsite parking Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search. We ask that all applicants already have Right to Work UK documentation in place and on file. We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion. Interpersonnel is an equal opportunities employer. All our current vacancies are on our website – search “Interpersonnel UK Ltd

Supply Chain Coordinator Paddock Wood, Kent Salary: £30,000 - £35,000 Monday to Friday 8am - 5pm KHR are working with a fast-growing operations and fulfilment business that is seeking an organised and proactive Supply Chain Coordinator to support the day-to-day running of its multi-channel supply chain. This role sits within the supply chain team and works closely with customers, suppliers, logistics partners, and internal operations teams to ensure orders, materials, and services move efficiently across fulfilment, packaging, contract packing, manufacturing, and distribution activities. This is an excellent opportunity for someone with supply chain, logistics, or operations experience who enjoys coordinating workflows, managing operational processes, and working across multiple stakeholders in a fast-paced environment. Key Responsibilities • Support day-to-day supply chain operations across fulfilment, packaging, manufacturing, and logistics activities - Coordinate contract packing projects from order confirmation through to completion - Act as the central point of contact for customers on contract packing jobs, providing updates on order progress and resolving queries - Process and manage production orders, purchase orders, and job administration - Manage order processing, documentation, and invoicing across supply chain activities - Monitor raw material and packaging requirements and coordinate replenishment with suppliers - Support Vendor Managed Inventory (VMI) processes for packaging materials - Assist with custom packaging projects, coordinating communication between customers, suppliers, and internal teams - Arrange and manage inbound and outbound transport bookings with logistics partners - Track shipments and proactively resolve delivery issues or delays - Maintain accurate order, stock, and financial data within supply chain systems - Provide operational and administrative support to the Head of Supply Chain - Contribute to continuous improvement initiatives across supply chain processes Candidate Profile • Experience in a supply chain, logistics, operations, procurement, or administrative role - Experience processing orders, purchase orders, production orders, and invoices - Experience working with suppliers, customers, and third-party logistics providers - Exposure to manufacturing, packaging, fulfilment, or distribution environments - Experience coordinating transport or logistics bookings - Highly organised with the ability to manage multiple tasks and priorities - Comfortable using ERP/WMS systems, Excel, and Microsoft Office - Able to work with stock, order, and demand data to support operations - Strong communicator with a proactive, problem-solving approach - Able to work independently while collaborating across teams At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Mobile Multi-Skilled Engineer - Electrical Bias CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi-Skilled Engineer to join the team located in our SE Region, operating out of the Royal Tunbridge Wells office. Role Summary: As a CBRE Multi-Skilled Engineer you will utilise your advanced skills to perform complex preventive maintenance and corrective repair of buildings, industrial systems, vehicles, equipment and grounds. Working under limited supervision, monitors building system operations and performance. Utilising several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements Ensure that all relevant e-Logbooks, Service records, and safety documentation is compiled and recorded to ensure that the site is compliant at all times Take ownership of all sites within your patch, and associated client relationships Develop a full understanding of sites containing Asbestos Ensure that engineering supplies/spares stock levels are maintained and/or ordered in a timely manner and are appropriate to the maintenance / reactive task being carried out to aid SLA targets for works completion Respond to reactive mechanical, electric, plumbing and fabric repairs in accordance with SLA's Maintain domestic water systems to comply with the requirements with L8 Carry out small plumbing installations and repairs Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance, ensuring company processes and procedures are followed where this applies Issue and ensure appropriate controls within the Permit to Work systems Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes Work OOH (by agreement) to assist in the supervision of specialist maintenance and ad-hoc activities - for which you will be paid at the overtime rate Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning To adhere to the local uniform requirements and comply with all PPE requirements, as outlined in the site-specific risk assessments Proactively complete building inspections, reporting and rectifying any defects and hazards as appropriate Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is always delivered and promoted, in line with Company RISE values To proactively communicate, both verbally and electronically, in order to receive instruction and provide feedback where necessary - this includes daily checking of individual email accounts Liaising with client on a variety of matters and attending to their needs whilst maintaining a strong working relationship Report to the Facilities / Contract Manager on a daily/weekly basis, highlighting works outstanding Experience Required: Strong proven experience in Facilities Management and at least 3 years' experience of operating within a high-profile environment Excellent customer service orientation Good understanding of customer complaint handling Able to deal with people at all levels both within CBRE and the client organisation Able to work under pressure, manage multiple priorities and to meet deadlines Ability to work on own initiative Service orientated attitude with a flair for pro-active problem solving to exceed customers' expectations Strong team player within a customer service team environment Literacy with Microsoft Outlook email, Word / Excel to intermediate level Fluent in English, both verbal and written