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Level: P4 Location: United Kingdom | Remote Department: Direct Sales | International | Enterprise Reports To: _ Type: Permanent | Full-Time At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! We are seeking an experienced Account Executive, Enterprise to join our growing UK-based Sales Team. You will play a pivotal role in driving our EMEA. You’ll bring experience selling into Retail, Quick-Service Restaurants (QSR), or Hospitality and understand the operational challenges faced by multi-location businesses, from loss prevention and security to operational consistency and visibility across locations. You will own the full sales cycle, developing new opportunities, building relationships with key decision-makers, and helping prospective customers understand how Solink can deliver measurable business value across their operations. Your success in this role will directly impact our growth and market presence across the region. If you’re a proven seller who understands multi-site customers, thrives in complex sales environments, and knows how to turn operational challenges into compelling business cases, we’d love to hear from you Develop Your Territory: Identify and prioritize target accounts across Retail, QSR, Hospitality, and other multi-location businesses within your territory, building strategic plans that drive engagement and revenue growth. Build Key Relationships: Proactively identify, develop, and nurture relationships with champions, decision-makers, and key influencers across functions such as Operations, Loss Prevention, Security, IT, Finance, and executive leadership. Own the Full Sales Cycle: Manage opportunities from initial outreach through close, including prospecting, discovery, demos, business cases, negotiations, and final contracts. Understand the Customer’s Business: Develop a strong understanding of each prospect’s operational environment and connect Solink’s capabilities to business priorities such as reducing loss, improving security, increasing operational visibility, and driving consistency across locations. Drive Pipeline & Forecasting: Build and maintain a healthy pipeline while delivering reliable forecasts through disciplined opportunity management and deal progression. Collaborate Cross-Functionally: Partner closely with Sales Engineering, Product, Marketing, Customer Success and other internal teams to align customer needs with tailored solutions and deliver a compelling buyer experience. Articulate Value Clearly: Translate Solink’s technical capabilities into measurable business outcomes for both technical and non-technical stakeholders. Engage In-Person: Travel occasionally to meet with prospects and customers across the UK and Northern Europe for meetings, industry events, and field sales opportunities. This is a P4 level role. At Solink, individuals at this level are experienced contributors who operate with a high degree of autonomy within their area of expertise. They lead complex initiatives, influence outcomes across teams, and use their expertise to raise the effectiveness of those around them. In this role, you’ll be expected to: Strategically own and develop your territory, leading complex, multi-stakeholder sales cycles and consistently delivering against pipeline, forecast, and revenue commitments. Anticipate risks and blockers, proactively developing solutions and aligning the right internal and customer stakeholders to keep opportunities moving forward. Build trusted relationships with senior and executive stakeholders, translating complex operational challenges into compelling solutions and measurable business outcomes. Partner strategically across Sales Engineering, Product, Marketing, Customer Success, and other teams, representing customer and market perspectives and influencing strong cross-functional outcomes. Raise team effectiveness by sharing expertise, coaching peers through complex opportunities, contributing scalable sales practices and resources, and continuously applying feedback and industry learnings. Your territory consistently generates a healthy pipeline and delivers against revenue targets. Complex, multi-stakeholder opportunities progress with clear strategy, strong internal alignment, and predictable execution. Customers and prospects view you as a trusted advisor who understands their business and connects Solink’s capabilities to measurable outcomes. Your pipeline and forecasts are accurate, disciplined, and provide clear visibility into risks, opportunities, and expected results. Cross-functional partners trust you to bring the right people together, represent customer needs effectively, and drive opportunities forward. Your expertise, market insights, and best practices strengthen how the broader team sells and succeeds internationally. Must-Have: Relevant Industry Experience: You have demonstrated success selling technology, SaaS, security, or operational solutions into at least one of the following verticals: Retail, Quick-Service Restaurants (QSR), or Hospitality. You understand the needs and buying dynamics of multi-location organizations within these industries. Proven Sales Performer: You bring 5+ years of quota-carrying B2B sales experience and a track record of consistently achieving or exceeding revenue targets. Multi-Site Selling Experience: You have experience selling to organizations operating across multiple physical locations and can navigate the operational, technical, and commercial complexity that comes with these environments. EMEA Market Expertise: You have experience selling within EMEA, particularly the UK and Northern Europe, and are comfortable traveling occasionally to build relationships and close opportunities. Full-Cycle SaaS Closer: You excel at prospecting, qualifying, and managing the complete sales cycle. You’re confident in closing multi-stakeholder opportunities directly with customers. Strategic & Consultative: You’re skilled at navigating complex sales cycles, leading meaningful discovery, tailoring demonstrations, developing business cases, and connecting solutions to measurable customer outcomes. Executive Communicator: You’re comfortable engaging everyone from operational leaders and technical stakeholders to C-suite executives, adapting your communication style to influence and educate across the organization. Self-Driven & Autonomous: You thrive in remote, high-growth environments. You take ownership, move with urgency, and proactively drive opportunities forward. Trust Builder: You build relationships authentically and use emotional intelligence to understand customer needs, internal dynamics, and decision-making processes. Coachability + Growth Mindset: You actively seek feedback, continuously improve your craft, and are motivated to raise your level of performance. Nice-to-Have: Security Industry Experience: Experience selling video surveillance, physical security, loss prevention, VSaaS, or related technologies is a strong advantage. Channel-Ready: Experience working with or alongside channel partners, integrators, or technology partners is an asset. Tech-Savvy Seller: You’re comfortable using tools such as Salesforce, HubSpot, Gong, and LinkedIn Sales Navigator to prospect, manage opportunities, and improve your effectiveness. Process-Oriented & Precise: You follow structured sales methodologies such as MEDDPICC, manage your pipeline with rigor, and consistently deliver accurate forecasts. Candidates must undergo a criminal records check upon hire; Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. The salary range for this role is £138,000 - £148,320 GBP. We determine compensation based on the experience, skills, and impact you bring to the role. For this position, we are hiring within the developing range. Candidates in this range will demonstrate the foundational knowledge, skills, and competencies needed to be successful in the role, with opportunities to deepen their expertise and capability after joining Solink. They are expected to take ownership of their development, apply feedback, and progressively build toward full proficiency in the role with experience and support. We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. We’re not just building tech - we’re building a place where great people do great work. Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity: Every full-time, permanent employee has a stake in our growth. Comprehensive benefits: A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture: Clear expectations, honest feedback, and no politics. Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. We respect your time and value transparency. Here’s a general idea of what to expect: Recruiter Screen with our Talent Partner (30-45 minutes) Interview with Head of International Sales (45-60 minutes) Practical Assessment Panel Interview with cross-functional team members (~60 minutes) Offer & onboarding Submit your resume and a short cover letter via our [_]. Let us know what excites you about this role, and how you’d help move Solink forward. #LI-UK #LI-PRO

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Zone & Company Software Consulting LLC (“Zone”) is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. We are redefining how finance teams operate by delivering an AI-powered system that automates, connects, and scales financial workflows directly within the ERP. As the AI operating system for finance teams in NetSuite, Zone enables more than 4,500 customers worldwide to run smarter, faster, and with greater accuracy. Our platform spans the full financial lifecycle, including Quote-to-Cash, Procure-to-Pay, Treasury, Payroll Management, and Record-to-Report, eliminating manual processes and unlocking real-time financial intelligence. By embedding intelligence directly into NetSuite, Zone helps finance teams move beyond reactive work to proactive, strategic impact. Learn more at or follow us on LinkedIn:. About the Role: The Senior Solution Consultant is a key member of the Solution Consulting team, responsible for driving the pre-sales process through technical expertise, product demonstrations, and solution design. This role focuses primarily on Accounts Payable (AP) automation, Reporting, and Treasury workflows, with the ability to scale expertise across additional product lines over time (Order to Cash). The Senior SC partners closely with Sales to understand prospect needs and delivers tailored demos that showcase Zone's product value — translating complex finance operations challenges into clear, solution-oriented narratives for finance stakeholders, including CFOs, Controllers, and FP&A leaders. This is a higher-value partnership role alongside Sales: the Senior SC helps lead and land larger, more complex deals. Success in this role requires strong cross-functional collaboration, a consultative mindset, and the ability to operate in a dynamic, fast-growing SaaS environment. Please note: This role requires approximately 30% travel, primarily to the UK/London. What You’ll Do: Strategic deal leadership • Lead end-to-end demonstrations for high-value complex deals, aligning technology strategy with business objectives, architecting solutions that anticipate risk, and influencing C-level stakeholders., • Gather technical requirements from the customer ahead of each demo, and partner closely with Account Executives throughout the sales cycle to define solution strategies aligned to prospect objectives, finance team workflows, and industry-specific needs — translating that into a fully customized Zone demonstration built around the client's specific challenges., • Coach junior SCs and Account Executives on value-based selling and competitive positioning in live deal situations, acting as a strategic partner — not just a demo resource — in landing larger, more complex deals., • Lead and contribute to discovery calls with other stakeholders like partners or NetSuite teams to surface critical operational pain points, helping shape customized demo strategy. Subject-matter expertise & enablement • Develop and maintain demo environments that reflect real-world customer use cases, keeping them current with new product releases, configurations, and messaging., • Create and maintain enablement materials — demo scripts, videos, solution briefs, and internal documentation — to support consistent messaging and sales team readiness., • Mentor and upskill junior Solution Consultants by sharing demo techniques, playbooks, and ideas on deal strategy., • Own competitive intelligence for your specialty area — tracking market trends and maintaining resources (e.g., via Klue) that keep the wider SC team sharp., • Bring hands-on fluency with AI tools into how you build and deliver demos — whether through experience with AI-powered products or as an active, fluent user of AI tools in your own workflow. We're looking for someone who brings that fluency into how we sell, not just someone who's heard of it. Cross-functional collaboration • Collaborate with Customer Success and Professional Services to ensure a unified pre-sales experience and seamless post-sale handoff., • Partner with Product and Marketing on product and feature launches, contributing field insights, competitive trends, and roadmap feedback to inform ongoing development and go-to-market strategy., • Participate in responses to RFPs, providing timely and accurate technical input alongside Sales and Product leadership., • 7+ years of experience in solution consulting, pre-sales, financial systems consulting, or related SaaS roles. Exceptional candidates with fewer years will also be considered if they bring strong finance or ERP expertise — for example, a background in public accounting, financial consulting, or hands-on ownership of AP, Treasury, or Reporting workflows as a NetSuite (or similar ERP) power-user., • Proven ability to hold your own in unscripted, high-stakes conversations with CFOs and finance leadership — able to think on your feet and translate product capability into commercial impact (ROI, payback period, risk reduction), not just process efficiency., • Familiarity with core finance and accounting workflows, particularly accounts payable, Treasury, and Reporting processes., • Expected to grow into subject-matter ownership of one specialty area beyond AP/Treasury/Reporting — Billing and Revenue Recognition or related., • Hands-on experience with ERP or financial systems such as NetSuite, SAP, Workday, Oracle, Intacct, Tipalti, Ramp, or similar., • Strong presentation, storytelling, and written communication skills, with the ability to adapt messaging for both technical and executive-level audiences., • Comfortable with on-site, in-person presentations., • Proven consultative and problem-solving mindset, with a track record of building trust and credibility with stakeholders, including a track record of mentoring or upskilling colleagues., • Ability to thrive in a high-growth, fully remote, global SaaS environment, with strong self-motivation and collaboration skills, and the flexibility to travel across the UK & EMEA for client meetings, workshops, and industry events. Benefits At Zone, we provide the platform; you provide the grit. We operate as a high-velocity, fully remote, global team where autonomy isn't just a perk, it’s the standard. We’re looking for self-driven professionals eager to navigate the complexities of a unique SaaS environment and take full command of their professional evolution. We ditch micro-management for high-trust flexibility, ensuring you have the space to innovate and scale. Our benefits are built to fuel this lifestyle, supporting your life beyond the screen so you can focus on making a global impact. Explore our offerings at _ Join Our Global Mission Zone & Co is an Equal Opportunity Employer committed to building a diverse, equitable, and inclusive workplace. We thrive on unique perspectives and strongly encourage candidates of all backgrounds to apply. Here, your identity is valued, and your talent is the only limit to your growth. All qualified applicants will receive consideration regardless of race, color, religion, sex, orientation, age, disability, or any other protected factor. Employment Terms United States Employment with Zone is “At-Will”, meaning either party may terminate the relationship at any time, with or without cause or notice, in accordance with applicable law. This job description does not constitute an employment contract or guarantee of continued employment. Duties and responsibilities may evolve as the company grows and may change at any time with or without notice. Non-US Jurisdictions This position is offered as a Fixed-Term or Permanent Contract based on your country of residence. Employment is subject to a written contract which outlines specific notice periods, probationary terms, and statutory entitlements. and . #LI-Remote

CRM Project Lead Salary: circa £30,000 subject to experience Location: Islington Job Type: Fixed term, part time for one year based on 2.5 days per week. Currently hybrid: remote and office based. Closing date for applications: 18 May 2026. Applications should include a cover letter and CV and should be emailed with the subject labelled CRM Project Manager to a.endacott@ciat.global Immediate start or as soon as possible. Working from the office initially, with an expectation that you will work from home and office as directed. A laptop will be provided. More information on CIAT can be found at _. The CRM Project Lead will be responsible for overseeing the day-to-day operation of the Institute’s CRM system, ensuring that it is functioning to the requirements of the Institute’s processes, and ensure the smooth running of the CRM so that it is working across all departments. The role will focus on completing outstanding implementations, helping to resolve issues, assisting the improvement of data quality, and supporting the operational use of the system, alongside delivering Phase Two of the project, including integration with the CIAT website, working closely with the Web & Digital Executive. This is a hands-on role, combining project delivery with operational oversight to ensure the CRM supports membership services effectively and provides reliability to the Institute’s data. The postholder will play a key role in streamlining procedures, improving ways of working, and identifying practical and innovative solutions that align processes across departments. The CRM has been running for 12 months, and the immediate priority is to complete outstanding elements, ensure data accuracy, and embed the system into day-to-day operational use. The Institute is looking for someone with: • proven experience in CRM implementation, optimisation, or recovery projects, ideally within a membership organisation, not-for-profit, or professional body;, • strong working knowledge of a Microsoft Dynamic CRM system with the ability to work hands-on within the system (within the remit of our provider service agreement);, • experience in data management and cleansing, and improving data quality;, • demonstrable experience in supplier coordination and ensuring delivery against agreed outcomes;, • strong organisational and problem-solving skills, with a focus on practical delivery;, • ability to work across departments and build effective working relationships;, • strong communication skills, with the ability to translate technical issues into clear, practical actions and;, • a proactive approach, with the ability to identify inefficiencies and suggest improvements. Personal attributes • Highly organised, methodical, and delivery focused., • Confident and constructive in managing complex supplier relationships., • Collaborative and pragmatic, with the ability to work across multiple teams., • Comfortable operating with limited internal project capacity while maintaining momentum and clarity. Main duties • Lead the delivery of the outstanding items from the original functional specification to be completed and fit for operational use., • Work directly within the CRM system to configure, test, validate, and resolve issues, ensuring practical delivery rather than relying solely on suppliers., • Take the lead to ensure data quality, structure, and accuracy, including identifying and resolving data inconsistencies is reliable and usable across all departments., • Oversee resolution of outstanding data migration issues and ensure ongoing data integrity, compliance, and usability., • Act as the primary point of contact with our CRM supplier managing delivery, remaining hours, and ensuring value is achieved from supplier input., • Develop and manage a clear and practical delivery plan, identifying what work can be completed in-house and what requires external support from Bluelight., • Support and coordinate the delivery of Phase Two, including integration between the CIAT website and CRM system,, • Work closely with departments to review, streamline, and standardise CRM-related processes, ensuring consistent and efficient ways of working across the Institute., • Identify opportunities to improve workflows, reduce duplication, and introduce more effective and innovative ways of working, ensuring alignment across departments., • Support the development of joined-up processes between teams, particularly where CRM data, reporting, and communications intersect., • Act as a central point of contact for CRM-related queries, supporting staff in resolving day-to-day issues and improving system adoption., • Provide practical training and guidance to staff to ensure effective use of the system in daily operations., • Develop simple, clear reporting outputs and dashboards to support departmental needs and decision-making., • Provide regular, concise updates on progress, risks, and delivery against key actions., • Ensure appropriate documentation, system knowledge transfer, and post-implementation support arrangements are in place., • Identify lessons learned and contribute to improving approaches for future systems and digital projects across the Institute. CIAT will take all reasonable measures to accommodate any request under the Equality Act. If you have a particular need or requirement, then please state them in your covering letter and we will accommodate. Effective May 2026

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As an Enterprise Business Development Manager, you’ll play a critical role in expanding Keywords Studios’ Player Engagement Services with some of the world’s largest enterprise game companies. You’ll work across Keywords Divisions (Create, Globalize, Engage) to develop and execute “One Keywords” opportunities, driving adoption of Player Engagement services and fostering strong relationships with key stakeholders. You’ll join a global team and be responsible for leading strategic deals, go-to-market planning, negotiations, and responding to customer RFIs/RFPs — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and represent Keywords at conferences and public forums. If you’re passionate about player engagement, enterprise business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: • Identify, build, and execute strategic deals and partnerships to accelerate Player Engagement Services adoption and revenue growth., • Represent the Player Engagement team as the primary point of contact for cross-Keywords business opportunities., • Lead commercial and business discussions & negotiations representing Player Engagement Services., • Develop and execute GTM strategies to drive adoption of new product features., • Receive & respond to customer RFIs/RFPs., • Use existing networks and expand within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services and expanding to other Keywords divisions., • Represent Keywords in public forums, including conferences and speaking opportunities., • Regular CRM hygiene and reporting on weekly, monthly, and quarterly business reviews, including cross-KWS opportunity pipeline and progress., • Work closely with internal teams to drive alignment on business objectives and client initiatives., • Present proposals, negotiate deals, and communicate complex commercial opportunities effectively., • Promote a culture of accountability, collaboration, and customer obsession., • 7–10 years of business development experience in or around the video game industry., • Experience engaging with game publishers at executive levels (CxO, SVP, VP)., • Experience negotiating and executing complex deals in excess of $10M., • Strong critical thinking, commercial creativity, and process-driven execution., • Data-driven mentality and ability to work through ambiguity., • High attention to detail and ability to perform under pressure and deadlines., • Excellent written and verbal communication skills., • Self-motivated and able to thrive in a remote working environment., • Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: • You send us your application with your updated resume., • After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!, • Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated., • If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager., • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. • Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries., • Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance., • Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable., • Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators., • Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru., • Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management., • Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support., • Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap., • Progressive experience in technical support engineering or a related customer-facing technical discipline., • Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure., • Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones., • A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment., • Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows., • Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously., • Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools., • Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Location: Europe (home based) Sector: Food Packaging / FMCG / Manufacturing Package: Competitive salary + bonus + benefits We are partnering with a major international food packaging business that is investing heavily in growth across Europe and beyond. As part of that strategy, we are looking for a highly driven Strategic Business Development Manager to identify, open and win new global accounts within the food manufacturing, FMCG and retail sectors. This is a genuine hunter role. Your focus will be on creating opportunities from scratch, penetrating new markets, engaging senior decision makers and securing long-term, high-value commercial partnerships. Existing account management is handled elsewhere – your job is to win the business. • Identify and secure new strategic accounts across food manufacturing, FMCG, retail and related supply chains., • Develop and execute a structured prospecting and territory plan. _, • Generate opportunities through cold outreach, LinkedIn, networking, industry events and referrals., • Build relationships with procurement, operations, supply chain, sustainability and senior leadership stakeholders., • Lead the entire sales process from first contact through to negotiation and contract award., • Work alongside technical, product and operational teams to develop tailored customer solutions., • Sell on value, including sustainability, innovation, operational efficiency and total cost of ownership., • Monitor market trends, competitor activity and emerging opportunities across the sector. You will be a commercially driven, ambitious salesperson who thrives on winning new business and opening doors that others cannot. We are particularly interested in individuals who demonstrate: • A proven track record of securing new business and opening strategic accounts., • Experience selling into food packaging, FMCG, manufacturing or a related B2B environment., • Strong prospecting, networking and relationship-building skills., • Experience managing complex, consultative sales cycles involving multiple stakeholders., • Confidence engaging and negotiating at senior executive level., • High levels of resilience, persistence and self-motivation., • The ability to work autonomously and create opportunities without heavy structure or direction., • A driven, competitive mindset with a passion for winning and exceeding targets. This role would suit a true hunter who: • Enjoys building business from a cold start., • Is highly competitive, energetic and results-focused., • Is comfortable operating internationally and across multiple regions., • Can influence senior stakeholders and navigate complex buying structures., • Has the drive to pursue large strategic opportunities and see them through to close., • Play a key role in shaping the future growth of a global market leader., • Win and develop some of the world's largest food manufacturing and retail accounts., • Work within a business focused on innovation, sustainability and long-term partnerships., • Enjoy the autonomy to build your own pipeline and make a tangible commercial impact. If you're a high-performing new business professional looking to make your mark on a global stage, we'd like to hear from you.

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Job Title: Legal Operations Manager Reporting to: Group General Counsel Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. We are looking for an experienced Legal Operations Manager to provide critical operational support to our in‑house Legal function. This role will work closely with the Group General Counsel and Legal team to drive efficiency, consistency, and value across legal processes, systems, and ways of working. Key Responsibilities: Onboarding & Offboarding: Coordinate onboarding and offboarding of Legal team members alongside the Senior Executive Legal Assistant, including systems and process training. Legal Operations & Process Improvement: Review and optimise legal processes, embedding clear ways of working and ensuring compliance with agreed playbooks and manuals. Legal Tech & AI Enablement: Oversee the adoption and optimisation of legal technology and AI tools, working with suppliers and internal teams to ensure effective integration. Communications: Draft clear updates from the Legal team to stakeholders, covering process changes, policy updates and key initiatives. Invoice & PO Management: Manage legal invoicing queries, monitor compliance with billing guidelines, and liaise with Finance and external law firms. Knowledge Management & Training: Maintain legal knowledge hubs, templates, playbooks and matter management data. Support the delivery of training on legal processes and tools. Project Management: Support and coordinate legal operations projects aligned to priorities set by the Group General Counsel. About You Highly organised, detail‑focused and comfortable managing multiple priorities Proactive, pragmatic and solution‑oriented Strong communicator, confident working with senior stakeholders Tech‑savvy, with experience using systems such as Agresso, Sage, and iManage Collaborative and able to work effectively with Legal, Finance, IT and external law firms Strong planning, prioritisation and delivery skills Skills & Experience Experience in senior operations roles, ideally within a legal or professional services environment Strong capability in data management, MI reporting and business intelligence tools Experience with legal case management / intake systems and data governance Proven experience delivering or influencing cross‑functional operational projects Good understanding of cybersecurity and data security principles relevant to system access and data management What we offer: 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed _.

RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations — owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work — that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful — you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9–12 months. You will also take on projects mid-lifecycle as part of normal portfolio management — experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5–7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans — you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and escalate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role — you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self-motivated with strong ownership mentality and consistent follow-through Highly detail oriented with proven ability to document systems and processes Events industry experience strongly preferred — candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid-lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution-oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality — ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team-player mentality — this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8-week onboarding program designed to set you up for success before you take on your first client. A 12-week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people — not just producers. Our team satisfaction scores have risen consecutively across each of our last three company-wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact — on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote-first work environment. If you are a strong project manager who thrives in a client-facing, fast-paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Previous experience as an Executive Assistant, Senior Administrator, Operations Assistant or similar. We are looking for an experienced Executive Assistant to work closely with the founder of a successful and growing business. We are looking for an experienced EA or senior administrative professiona

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally. Role Overview: The Project Manager is accountable for planning, coordinating, and delivering cross-functional initiatives across product, engineering, operations, and external stakeholders. The role ensures projects are executed with strong governance, predictable timelines, controlled scope, and clear stakeholder visibility. Key Responsibilities: • Own end-to-end project planning: scope, milestones, timeline, and deliverables, • Establish and maintain project governance cadences, • Coordinate cross-functional teams to deliver milestones on time and to agreed quality standards, • Track and manage dependencies across internal teams, vendors, and external partners, • Manage scope changes through structured change control, ensuring alignment on impacts to timeline, cost, and delivery capacity, • Facilitate delivery execution rhythms (working sessions, weekly check-ins, steering/leadership updates as needed), • Maintain high-quality documentation: project plans, schedules, meeting minutes, stakeholder updates, and handover packs, • Ensure deliverables meet defined acceptance criteria and are operationally ready for go-live, • Produce concise project dashboards and executive summaries highlighting delivery confidence, risks, dependencies, and key decisions, • Use project management tools such as Smartsheet and/or Odoo Projects for planning, tracking, and reporting, • Demonstrate working knowledge of Jira to collaborate with product/engineering teams (read boards, interpret epics/stories, track progress and dependencies), • Support intake reviews and ensure projects follow PMO governance standards before major commitments or releases, • Drive continuous improvement by identifying recurring delivery friction points and proposing pragmatic process enhancements, • Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field, • 4–7+ years of experience in project management within a technology, SaaS, platform, or implementation environment, • Proven track record delivering cross-functional projects involving engineering and product teams, • Hands-on experience using Smartsheet and/or Odoo Projects for project planning, tracking, and reporting, • Working knowledge of Jira (required) to interface with engineering teams and interpret delivery artifacts, • PMP Certification is required; additional related certifications are nice to have, • Strong communication skills and ability to influence without direct authority Nice to Have • Experience in ticketing, events, travel, hospitality, or high-volume consumer platforms, • Experience delivering integrations (APIs, partners, third-party vendors), • Exposure to multi-market launches, localization, or operating in international delivery teams, • European language skills are a plus; English required

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Family Solicitor or Legal Executive / New Office Lead Location: Flexible across England (new office location to be agreed) Salary: Open to discussions on salary and bonus Experience: Ideally 8+ years relevant family law experience (other strong candidates considered) If youre an experienced private family lawyer who wants to build something of your own, with the backing of a respected specialist brand and a genuinely supportive culture, this is a rare opportunity. Our client is a family-owned, long-established private family law firm with a strong reputation for practical, commercially aware and client-focused advice. Due to continued success and a growing national profile, they are looking to appoint a Family Solicitor or Legal Executive to establish and lead a new office in an agreed location. This is not a standard fee earner position. You will have real autonomy to shape the local practice, recruit and develop a team, and grow a sustainable pipeline, supported by central operations, compliance, marketing and business development. Despite growth and additional offices, the firm has retained the personal, collaborative feel of a traditional family business. They are looking for a well-rounded family lawyer who combines strong technical ability and sound commercial judgement with leadership skills and a genuine business development focus. What Youll Be Doing • Establishing and leading a new office in a location agreed with the firm, • Managing a varied and complex private family law caseload with minimal supervision, • Advising on private children matters and financial remedy claims, • Advising on divorce, separation and cohabitation disputes, • Advising on pre-nuptial, post-nuptial and separation agreements, • Advising on protective injunctions where appropriate, • Handling TOLATA matters where experienced (desirable, not essential), • Conducting litigation and the reserved legal activities required for the role, • Conducting negotiations with solicitors, other representatives and litigants in person, • Attending client meetings, conferences and court hearings where appropriate, • Exercising rights of audience where required and within your authorisation, • Instructing and working effectively with counsel and experts, • Maintaining high standards of time recording, billing, costs management and compliance, • Developing a local referral network and professional profile, • Attending networking events and building relationships within the local community, • Supporting marketing and business development initiatives, • Identifying opportunities for sustainable growth, • Contributing to decisions on the location, development and operation of the new office, • Recruiting, supervising and developing colleagues as the office grows, • Collaborating with colleagues across the firms other offices, • Contributing to the firms wider strategy and continued growth What Were Looking For • A Solicitor (England and Wales) with a current practising certificate, or a CILEX Lawyer / Chartered Legal Executive with the practising rights and authorisations required for the role, • Authorised to carry on the reserved legal activities essential to the role, • Substantial practical experience of private family law, • Strong experience of private children and financial remedy matters, • Confidence managing a varied and complex caseload, • Strong technical knowledge and practical judgement, • A strong billing history and clear understanding of the commercial requirements of private family work, • Excellent client-care, communication and interpersonal skills, • Clear, accurate and persuasive drafting, • Confidence negotiating and handling sensitive matters, • Strong file management, time recording and financial discipline, • Confidence using case management systems and Microsoft Office, • Leadership potential and, where applicable, experience supervising and developing colleagues, • A collaborative approach and willingness to share knowledge, • Genuine interest in networking, marketing and business development, • Ambition to build a sustainable local practice and team, • Commitment to the firms values, culture and long-term growth Whats On Offer • The opportunity to establish, develop and lead a new office in an agreed location, • The backing of an established, specialist private family law brand with a strong reputation, • Central administrative, compliance and operational support, • Central marketing and business development support, • Access to colleagues across existing offices with different areas of experience and strengths, • Open to discussions on salary and bonus (depending on experience), • Full-time or part-time considered, • Flexible start and finish times where operationally possible, • Potential for agreed homeworking arrangements (subject to client, team and business requirements), • Regular file reviews and constructive professional support, • Opportunity to recruit, supervise and develop a local team, • Genuine long-term progression opportunities, • Potential eligibility for a discretionary bonus scheme (subject to eligibility), • Paid birthday day off (in addition to annual leave), • Christmas office closure (in addition to annual leave), • Opportunity to accrue additional annual leave with length of service, • Workplace pension, • Death-in-service cover, • Health cash plan, including access to a remote doctor, • Discretionary rewards recognising individual achievements, • Inclusive staff and family social events Working Arrangements The location and development plan for the new office will be agreed with the successful candidate, taking account of your existing network and local knowledge, local demand for specialist private family services, and the commercial viability and growth potential of the proposed location. As this is an office establishment and leadership role, you will be expected to maintain an appropriate physical presence in the agreed location, particularly during the offices initial development and when recruiting or supervising colleagues. Home working days can be discussed for work suited to focused remote working, such as drafting and file preparation, subject to client, team and business requirements. JBRP1_UKTJ

Job Title: Service Coordinator (Generator) Location: Scarborough Salary: Competitive. Job type: Full Time - Permanent. 37.50 Hrs per week Mon/Friday. What you'll do: • Coordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works., • Be the primary point of contact for the customer and liaising with the client on all matters using written and verbal communication as required., • Ensure all aspects of work are arranged including engineer access, parts and equipment., • Manage all jobs through to the point of invoice as efficiently as possible., • Liaise with other internal departments as necessary to meet customer requirements., • Work closely with the Generator Operations Manager to deliver contract efficiencies. What's important to us: You will thrive in a fast-paced environment, often working under pressure as part of a team. You should be organised with strong attention to detail, possess excellent communication skills and the ability to multi-task and use own initiative where necessary. Previous experience in planning/scheduling and customer service is essential. Why you're our kind of person: We're not looking for people who sit down and say, 'that'll do', we're driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: • Seamless: You'll provide high quality solutions to our customers., • Specialist: You'll be skilled in your area, be an expert in a number of Dale processes and be commercially smart., • Collaborative: You'll advise your colleagues and input into other work, and also be able to work independently to get the job done. Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job titles of: Maintenance Planner, Operations Planner, Company Planner, Operations and Scheduling Coordinator, Scheduling Coordinator, Field Service Coordinator, Office Support, Customer Support, Technical Service Coordinator, Service Support Administrator, , Customer Services Executive, Customer Service Representative, Client Service, Customer Services, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Customer Support, Business Support will also be considered for this role. JBRP1_UKTJ

Facilities Performance Manager Hybrid / Flexible with travel to operational sites as required £30 per hour - Equivalent to £62,000 7 Month Contract - Opportunity for permanent employment The Role We are seeking an experienced Facilities Performance Manager to drive operational excellence across a portfolio of facilities management contracts. This is a pivotal role focused on developing and managing performance frameworks, analysing service delivery metrics, monitoring contractual compliance and identifying opportunities for continuous improvement. Working closely with operational teams, clients and senior stakeholders, you will ensure services are delivered efficiently, compliantly and in line with contractual requirements. The successful candidate will combine strong analytical capability with excellent stakeholder management skills and a passion for driving tangible improvements across hard fm services. Key ResponsibilitiesPerformance Management Develop and maintain operational performance frameworks across FM services. Monitor and analyse KPI, SLA and contractual performance measures. Produce detailed management reports, dashboards and executive summaries. Ensure accuracy and integrity of operational performance data. Identify performance trends, risks and areas for improvement. Investigate underperformance and establish root causes. Contract & Service Delivery Support operational teams in achieving contractual objectives. Monitor supplier and subcontractor performance. Ensure compliance with contractual, regulatory and business requirements. Work with operational leaders to develop and implement improvement plans. Drive accountability for service delivery performance. Continuous Improvement Lead continuous improvement initiatives across FM operations. Identify opportunities to improve efficiency and reduce costs. Analyse operational data to support strategic decision making. Promote best practice across contracts and service lines. Support business transformation and operational excellence programmes. Customer Experience Monitor customer satisfaction metrics and service performance. Analyse feedback, complaints and service trends. Recommend improvements to enhance customer experience. Support client review meetings and performance discussions. Governance & Compliance Ensure reporting supports governance and compliance requirements. Monitor and manage performance-related risks. Support audits and management review processes. Contribute to health, safety, environmental and quality objectives. Stakeholder Management Build strong relationships with clients, operational teams and suppliers. Present performance insights and recommendations to senior stakeholders. Challenge constructively and support operational improvement activities. Influence decision making through data-led recommendations. Skills & Experience Essential • Experience within Facilities Management, Property Management, Estates Services or a similar operational environment., • Proven background in performance management, business analytics, operational reporting or continuous improvement within FM Hard Services, • Strong understanding of KPIs, SLAs and contract performance management., • Advanced analytical and problem-solving skills., • Excellent communication and stakeholder engagement skills., • Experience producing dashboards, reports and management information., • Advanced Microsoft Excel and Power BI skills., • Ability to interpret complex data and provide meaningful business insights. Desirable • Experience within outsourced Facilities Management., • Knowledge of hard and soft FM services., • Experience using CAFM systems., • Lean Six Sigma or Continuous Improvement qualifications., • IWFM qualification or equivalent. Qualifications Essential • Degree qualified or equivalent relevant industry experience. Desirable • IWFM Qualification., • Lean Six Sigma Green Belt or higher., • PRINCE2, APM or equivalent project management qualification., • Business Intelligence or Data Analytics certification

Paying 25,750 Customer Operations Executive Salary 25,750 Permanent Hybrid / Crawley OR Folkestone At Saga, were all about making travel memorable and that starts long before our customers set off. As a Customer Operations Executive, youll play a key role in making sure every customer feels looked after when their holiday plans need to change. From finding the perfect alternative when a tour is cancelled, to handling complex booking amendments and keeping customers informed every step of the way, youll be the calm, helpful voice that turns a potentially tricky situation into a positive experience. Youll join a friendly, collaborative team where no two days are the same, working across Saga to find solutions, solve problems and keep our customers at the heart of everything we do. If youre organised, naturally curious, great with people and thrive on getting the detail right, this is a brilliant opportunity to make a real difference helping our customers look forward to their next Saga adventure with confidence. This requires you to be working from our either our Folkestone or Crawley office a minimum of 3 times a week. Role Responsibility As a Customer Operations Executive, youll be responsible for managing pre-departure booking changes for both Saga & Titan brands, ensuring every amendment is completed accurately and communicated clearly to our customers. Other responsibilities will include: Assess the reason for each booking change and determine the most effective way to communicate the amendment, whether by telephone or in writing. Create customer-friendly letters and telephone scripts to minimise dissatisfaction and customer escalations. Identify opportunities to retain customers when holidays are cancelled due to minimum numbers, including offering alternative dates or tours. Escalate amendments to the Customer Operations Manager where there is potential for customer dissatisfaction. Accurately update bookings in Tigerbay and Sabre, ensuring itineraries and all onward travel arrangements are correct. Amend associated travel arrangements, including transport, pre-trip accommodation, seat and meal bookings. Issue updated travel documentation to customers and communicate changes to the fulfilment team. Manage customer queries and resolve booking amendment complaints professionally and efficiently. Identify and maximise appropriate cross-selling and alternative holiday opportunities to support customer retention. Provide advice and support to other areas of the business, assisting with customer queries where required. Respond to telephone calls, emails and task messages promptly, ensuring efficient communication and resolution. The Ideal Candidate Were looking for someone who is highly organised, proactive and able to work calmly under pressure and to deadlines. Youll have excellent written and verbal communication skills and a strong customer focus as well as the following; Excellent attention to detail in a fast-paced environment Proven ability to work under pressure and manage competing priorities Strong time management and organisational skills A thorough, flexible and proactive approach Strong problem-solving skills, with the ability to find solutions while remaining calm and customer focused The ability to manage customer queries and complaints professionally, understand customer needs and suggest appropriate solutions The ability to work effectively as part of a team while taking ownership of your workload Desirable; Experience of working with booking or reservation systems, particularly in a travel or customer operations environment. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, thats why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UKs specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3553

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. Thats how Semrush gained the trust of over 28 million usersfrom scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. Thats why at Semrush, progress is a partnership: You push us forward, we push you furtherand we all move as one. Are you ready to be part of this journey? About the opportunity The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process Presidents cluban opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions About your future tasks Establish and maintain a deep understanding of the overall Semrush technology portfolio and the competitive landscape Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals Collaborate with Executive, Product, Sales, and other senior-level decision-makers. Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes Expertise in handling technical data questions from clients and prospects. Help champion an environment for ongoing strategic customer success Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives Actively assist other Sales teams in pre/post-sales engineering responsibilities Perform high level Discovery with your clients Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams. About you 5+ years Technical Pre/post-Sales / Sales Engineering experience or equivalent experience Fluency in a second EU language with English is required (German, French, Spanish is preferred) B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience Someone who takes pride in being an industry expert. Experience in SaaS or DaaS environments a must. Strong communication skills and comfortable interacting with clients. Experience with implementing software products or solutions to large and dynamic enterprise companies Ability to work well in a highly dynamic / team environment that focuses on providing above industry standard customer service About the perks Strong product-market fit recognized by RepVue High earning potential with clear quota attainment visibility Employee Support Program Loss of family member financial aid Employee Resource Groups Hobby & team building budget allowance A little more about the company Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industrys most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. Weve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you dont 100% match all requirements, dont be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We dont just lead the marketwe are busy creating a world where Semrush is an unfair advantage for every marketer. Join us! JBRP1_UKTJ

As the Executive Sous Chef, you will serve as the second-in-command of our shipboard culinary team, supporting the Executive Chef in leading daily galley operations to deliver ultra-luxury, 5-star dining experiences. Culinary Excellence & Service: Assist the Executive Chef in daily galley management

Facilities Performance Manager Hybrid / Flexible with travel to operational sites as required £30 per hour - Equivalent to £62,000 7 Month Contract - Opportunity for permanent employment The Role We are seeking an experienced Facilities Performance Manager to drive operational excellence across a portfolio of facilities management contracts. This is a pivotal role focused on developing and managing performance frameworks, analysing service delivery metrics, monitoring contractual compliance and identifying opportunities for continuous improvement. Working closely with operational teams, clients and senior stakeholders, you will ensure services are delivered efficiently, compliantly and in line with contractual requirements. The successful candidate will combine strong analytical capability with excellent stakeholder management skills and a passion for driving tangible improvements across hard fm services. Key ResponsibilitiesPerformance Management Develop and maintain operational performance frameworks across FM services. Monitor and analyse KPI, SLA and contractual performance measures. Produce detailed management reports, dashboards and executive summaries. Ensure accuracy and integrity of operational performance data. Identify performance trends, risks and areas for improvement. Investigate underperformance and establish root causes. Contract & Service Delivery Support operational teams in achieving contractual objectives. Monitor supplier and subcontractor performance. Ensure compliance with contractual, regulatory and business requirements. Work with operational leaders to develop and implement improvement plans. Drive accountability for service delivery performance. Continuous Improvement Lead continuous improvement initiatives across FM operations. Identify opportunities to improve efficiency and reduce costs. Analyse operational data to support strategic decision making. Promote best practice across contracts and service lines. Support business transformation and operational excellence programmes. Customer Experience Monitor customer satisfaction metrics and service performance. Analyse feedback, complaints and service trends. Recommend improvements to enhance customer experience. Support client review meetings and performance discussions. Governance & Compliance Ensure reporting supports governance and compliance requirements. Monitor and manage performance-related risks. Support audits and management review processes. Contribute to health, safety, environmental and quality objectives. Stakeholder Management Build strong relationships with clients, operational teams and suppliers. Present performance insights and recommendations to senior stakeholders. Challenge constructively and support operational improvement activities. Influence decision making through data-led recommendations. Skills & Experience Essential • Experience within Facilities Management, Property Management, Estates Services or a similar operational environment., • Proven background in performance management, business analytics, operational reporting or continuous improvement within FM Hard Services, • Strong understanding of KPIs, SLAs and contract performance management., • Advanced analytical and problem-solving skills., • Excellent communication and stakeholder engagement skills., • Experience producing dashboards, reports and management information., • Advanced Microsoft Excel and Power BI skills., • Ability to interpret complex data and provide meaningful business insights. Desirable • Experience within outsourced Facilities Management., • Knowledge of hard and soft FM services., • Experience using CAFM systems., • Lean Six Sigma or Continuous Improvement qualifications., • IWFM qualification or equivalent. Qualifications Essential • Degree qualified or equivalent relevant industry experience. Desirable • IWFM Qualification., • Lean Six Sigma Green Belt or higher., • PRINCE2, APM or equivalent project management qualification., • Business Intelligence or Data Analytics certification

Trust Payments has an exciting opportunity for a Revenue Operations Executive to join their team. As a Revenue Operations Executive, you will take ownership of day-to-day operational processes that keep the Sales team running effectively. Location: Bromley, HybridSalary: Competitive + BenefitsHo

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The Head of Commercial Operations will lead the commercial strategy for the retail business, driving sales, margin and profitable growth through a strong customer proposition, effective trading activity and strategic supplier partnerships. Work closely with Buying, Marketing, Operations and Finance

Working within a vibrant team in our central London office, the Operations Executive is responsible for the smooth running and operation of our day tours and bespoke premium experiences, whilst maintaining a superior standard of customer service to achieve the company's service targets. Support Oper

As a Graduate Ad Operations Executive, you'll support our internal sales team by keeping advertising campaigns running smoothly across our on-demand TV channels. Love TV, streaming and digital media — and want a career that puts you right at the heart of it? We're a fast-growing media agency worki

As part of their continued growth, our client is seeking an enthusiastic Operations Executive to join their Business Operations team. Create and maintain process documentation, standard operating procedures and operational guidelines, including the Operations Manual. Experience in a similar operatio

We are recruiting an Executive Assistant & Operations to support the founders of an ambitious organisation conducting advanced scientific research into artificial intelligence. You may already have experience as an Executive Assistant, Personal Assistant, Office Manager, Operations Assistant or Team

Our client is a growing specialist insurance business, looking for an exceptionally organised, proactive and commercially aware Executive Assistant & Operations Associate to support its Executive Leadership Team. Previous experience as an Executive Assistant, Personal Assistant, Operations Coordinat

James Herron at Insight Executive Group is leading the search on behalf of Lancaster University. James Herron at Insight Executive by clicking the apply button within this advertisment. Lancaster University is looking for its next Assistant Director of Estates (Operations).

Manages sales agreements, commission calculations, and commercial performance data.

At Dexory, we're building cutting-edge robotics and AI software that's transforming global logistics.Our teams across hardware, software, AI and commercial work together to solve complex problems and deliver real-world impact.We're driven by innovation, collaboration and a high-performance culture t

Seeking a Customer Service and Operations Executive to handle customer inquiries, manage bookings, process payments, and provide administrative support for a tour operator.

As a Customer Operations Executive, youll play a key role in making sure every customer feels looked after when their holiday plans need to change.