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Job title: Quality Assurance Manager Location: East Grinstead Salary: competitive basic salary Due to our consistent growth over the last few years, and to continue to keep pushing forward, we are looking for a Quality Assurance Manager to join the team , to be based out of our office in East Grinstead. This is a fantastic opportunity for a skilled compliance professional to join a business with ambitious growth plans, and the scope to make a real difference in the daily running of the business. Purpose of the Role: To lead and manage the Quality Assurance function across the Hub, driving consistent quality standards, regulatory compliance and continuous improvement. The role ensures adherence to Group policies, FCA requirements and best practice, while supporting operational teams to improve client outcomes, colleague capability and risk management. The QA Manager combines leadership, technical oversight and governance responsibility, with full ownership of the regional QA framework and outputs. Key Responsibilities: Quality Assurance Leadership • Lead and manage the Hub’s QA team, ensuring delivery against agreed standards and objectives., • Own and oversee the Hub’s QA process, ensuring consistency with Group expectations and “My Compliance” requirements., • Act as the primary QA point of contact for the Hub MD and Regional QA Lead. Team Leadership & Development • Oversee day-to-day QA operations, ensuring efficiency, quality and consistency., • Set clear objectives, conduct performance reviews and manage accountability., • Coach, mentor and develop QA colleagues to build capability and progression., • Champion teammate engagement, wellbeing and open communication to drive retention and performance. Risk, Governance & Compliance • Ensure all QA activity complies with FCA regulation, legal obligations and internal governance frameworks., • Proactively identify, assess and mitigate operational, regulatory and reputational risks., • Maintain oversight of:, • Regulatory returns, • Insurer audits, • Complaints MI and root cause analysis, • Breach and Risk Register, • CIO checks, • Introducer, AR and IAR QA checks Continuous Improvement & Best Practice • Drive continuous improvement initiatives across the Hub and region., • Support delivery of the Retail Broker Toolkit and QA-related training programmes. For more information please apply online or contact Dan Hurley.

A premier golf and country club in the UK seeks a skilled Maintenance Manager responsible for ensuring the upkeep and maintenance of property, equipment, and structures.The role involves supervising a team, coordinating repairs, and managing various maintenance tasks.Ideal candidates will have vocat

This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the reliability, scalability, and security of the production environment. Lead and manage a team of DevOps engineers responsible for the development , de

Operations and Business Support Lead. Operations and Business Support Lead. As they continue to grow, they are looking to appoint an operations and business support lead to work closely with the Managing Director and take ownership of the day to day activities.

As Medical Operations Lead, you will take ownership of the operational delivery of Medical Affairs projects for biopharma clients. Are you an experienced Medical Operations professional who thrives on bringing structure, clarity, and operational excellence to complex Medical Affairs environments? Th

Associate Director, Clinical Operations Lead. Associate Director, Clinical Operations Lead. The role involves leading complex global trials with minimal oversight, working in a.

We are seeking a highly organised and proactive Plant Operations Lead to coordinate and oversee the day-to-day running of our clients internal and external plant hire operations. This role has a strong focus on team leadership.

Marine Operations Delivery Lead.

Collaborate with cross- functional teams, including product management, operations , video engineering, and monitoring, to ensure seamless delivery of infrastructure services. This position will also involve collaborating with development and operations teams to streamline workflows, automate repeti

This role has a strong focus on team leadership.

A leading digital experience platform is seeking a Senior Product Operations Manager to enhance the efficiency and effectiveness of the product team. The role involves optimizing development workflows, leading initiatives that support strategic decision-making, and fostering cross-functional communi

A leading wellness brand in Greater London seeks a Visual Lead. Ideal candidates will have prior experience in sales, proven leadership skills, and excellent communication abilities.

A global property management leader seeks a UK Facilities Management Lead in London. Responsible for overseeing operational and financial activities for properties, the role demands strong leadership skills and the ability to manage complex information.

A well-established GP practice in Greater London is seeking an experienced Practice Manager to oversee day-to-day operations and ensure compliance with NHS and regulatory guidelines. This leadership role demands strong organizational and communication skills, alongside experience in GP practice mana

A global tech company is searching for a Sales Operations Lead to oversee revenue operations across the EMEA region. The ideal candidate has over 5 years of experience in Sales Operations, with expertise in forecasting and operational processes, and will collaborate cross-functionally to ensure busi

The role involves managing warehouse operations, enhancing customer relationships, and leading the site team to achieve profitability and operational excellence.

A global leader in digital solutions seeks a Manager of Sales Operations to optimize sales effectiveness through strategic planning and operational efficiency. This remote position requires a Bachelor's degree and 5+ years of sales operations experience, preferably in SaaS.

A leading commercial real estate services firm is seeking a Regional Engineering Lead to manage mechanical operations and maintenance for multiple facilities. Candidates should have 5–8 years of experience, strong leadership skills, and in-depth knowledge of Microsoft Office.

As Finance Operations Lead, you’ll play a key role in ensuring the smooth running and continual improvement of Hire Space’s finance / operations processes. Commercial Operations is the heartbeat of Hire Space’s operations, managing critical systems and working hands on with our customers to en

A fast-growing healthtech startup in London is seeking a Strategy & Operations Manager to enhance patient experience through strategic initiatives. The ideal candidate will have over 5 years of experience in strategy or operations, strong analytical skills, and a university degree in a relevant fiel

The role involves full responsibility for operations, resident satisfaction, and team leadership, ensuring high standards and a welcoming atmosphere. Ideal candidates will have property management experience, strong leadership qualities, and a passion for community-building.

The ideal candidate will demonstrate strong senior management and leadership qualities, manage annual budgeting and forecasting processes, and ensure a high level of operational efficiency while maintaining excellent patient care. This role offers a unique opportunity to lead within a supportive env

A leading design studio is looking for a highly motivated Project Director to oversee and manage design projects from inception to completion. The Project Director will lead project planning, collaborate with design teams, and manage client communications while ensuring financial performance and pro

Lead and manage a team of DevOps engineers responsible for the development, deployment, and maintenance of infrastructure and automation systems. Collaborate with cross‑functional teams, including product management, operations, video engineering, and monitoring, to ensure seamless delivery of inf

A leading synthetic fuel company in Greater London is seeking an Operations Director to coordinate deployment, permitting, and financial functions. Ideal for a natural born leader passionate about making a difference.

We are seeking a Finance Operations Lead to take full, end‑to‑end ownership of mapping and analyzing all finance‑related operational workflows. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). Partner closely with Finance, Ope

A global solutions provider located in Greater London is seeking a manager to lead a defined team ensuring operational commitments are met. Candidates should possess strong leadership capabilities and a commitment to maintaining high service levels while promoting diverse and inclusive practices wit

A leading tech recruitment agency is seeking an experienced Administrative Services Manager to work remotely.

A high-growth business in the UK is seeking a People Operations Leader to enhance HR, onboarding, and payroll processes. The role involves leading a team of HR administrators, ensuring smooth onboarding, and managing the employee lifecycle.

A growing staffing solutions firm in Crawley seeks a Chief Operating Officer (COO) to oversee daily operations and drive strategic initiatives. The ideal candidate will have 4+ years of leadership experience, proven operational expertise, and the ability to mentor senior management.

A leading UK procurement organization is seeking a Head of Commercial Operations to oversee the Customer Experience Team and ensure effective management of supplier operations. Ideal candidates will have proven leadership experience in supply chain or commercial sectors and a strong aptitude for dat

A leading digital marketing agency is looking for a Head of Operations to enhance operational efficiency and systemise processes across all departments. The ideal candidate will have a minimum of 3 years in digital marketing, strong ClickUp proficiency, and proven leadership skills.

A leading arts organization in Greater London seeks a Senior Stage Operations Manager to oversee stage operations. This full-time role requires excellent leadership skills and extensive knowledge of the music industry.

This hybrid role involves leading operations, sales, and customer service for wastewater services.

The ideal candidate has 5-7 years of experience in B2B event operations, strong project management skills, and the ability to run multiple events seamlessly. A marketing and technology firm in Greater London seeks a Senior Events & Sponsor Operations Manager to oversee the operational delivery of va

A leading automotive services organization is seeking a Head of Operations for Manheim Inspection Services. In this pivotal role, you will lead operational functions while overseeing logistics and transport for over 140,000 vehicles annually. This position requires strong leadership skills, a custom

Strong analytical skills and experience in sales operations are crucial, contributing to a forward-looking and dynamic sales environment. A prominent IT services company based in the UK is seeking a Sales & Marketing Operations Manager to enhance sales efficiency and support the Sales Director.

This role involves leading the secure and efficient operation of the school's technical infrastructure, ensuring the high availability of IT services that support teaching, learning, and business functions. A prestigious educational institution in Greater London is looking for an experienced IT Infr

A leading cybersecurity firm located in Greater London is seeking a Sales Operations Specialist. The ideal candidate has proven experience in sales operations within a high-growth environment, strong CRM skills, and excellent analytical capabilities.

A leading soft FM services provider in Greater London is seeking an experienced Deputy Contract Director to manage one of their largest healthcare contracts.

A leading media company is seeking an experienced professional for its Commercial Legal Team in a governance role.

A unique hospitality business in West London is seeking a Head of People to establish and lead the People function. Responsibilities include managing HR operations, payroll, employee benefits, and recruitment processes. Candidates should have a solid background in HR operations, familiarity with UK

A leading catering services company is looking for an Operations Director to drive operational performance and financial growth across multiple sites. This mid-senior level role requires extensive experience in contract catering and strong leadership skills.

A leading international law firm in Greater London is seeking an eBilling Specialist.

Learning Operations Lead (FTC). Position: Learning Operations Lead (FTC) at UK National Audit Office. Reporting into the Director of Learning, Development & Talent on a day-to-day basis but with a dotted line to the team leads you will work with the Learning leadership team to ensure that learning s

Reporting into the Director of Learning, Development & Talent on a day‑to‑day basis but with a dotted line to the team leads you will work with the Learning leadership team to ensure that learning strategy elements are delivered as effectively and efficiently as possible. The role is responsible

Identifying and mitigating execution risks, taking both a proactive approach and escalating risks to leadership as necessary. Master in leading cross‑functional projects and managing multiple senior stakeholders.

A leading retail company is seeking an Operations Manager for their London office to ensure exceptional customer experience and commercial performance across online channels. Responsibilities include analysis of operational performance, managing reports on SLAs, and overseeing direct reports in oper