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This role offers the opportunity to enhance patient experience and contribute to service excellence. The ideal candidate will have significant healthcare operations experience and strong leadership skills.

Candidates should possess experience in a customer-facing role and have excellent communication and organizational skills.

Responsibilities include supporting patients in raising concerns, guiding them with healthcare issues, and resolving sensitive situations effectively. A public health service provider in Greater London seeks a committed individual for a PALS role focusing on patient advocacy.

A progressive health tech company in Greater London is seeking a proactive Customer Experience Specialist to join its team. In this role, you will support patients throughout their menopause journey by providing non-clinical assistance and ensuring seamless communication. This role is pivotal in mai

Responsibilities include overseeing team performance, ensuring compliance with standards, and enhancing patient experience. This role requires a confident leader with at least 3 years of management experience in a healthcare setting.

A healthcare provider in Derby is seeking a Patient Advisor to deliver exceptional patient care. The role involves building strong relationships with patients, performing diagnostic eye scans, and scheduling consultations.

A leading optical care provider in the UK is looking for a full-time Patient Advisor to enhance patient experience from arrival to post-treatment. Ideal candidates will possess strong customer service skills, organizational abilities, and sales experience.

The ideal candidate will provide essential administrative support, manage patient records, and ensure smooth day-to-day operations in a fast-paced environment. The role requires strong organisational and communication skills, flexibility, and prior administrative experience.

A healthcare agency is seeking a Clinic Coordinator to manage the reception and patient experience. The ideal candidate should have at least two years of clinical customer-facing experience, excellent communication skills, and strong administrative abilities. Responsibilities include coordinating pa

This role involves building relationships with patients, performing diagnostic eye scans, and ensuring smooth patient journeys. A leading optical healthcare provider in the UK is looking for a Patient Advisor.

A leading healthcare provider in Greater London is seeking a Patient Experience Administrator to enhance the patient experience within NHS services. This role involves responding to patient feedback, managing cases, and investigating complaints. The ideal candidate will show compassion and have expe

A healthcare clinic is seeking a Front of House Manager to enhance patient experiences at Battersea Power Station. Responsibilities include managing patient flow, coordinating schedules, and ensuring compliance with healthcare standards. Ideal candidates should have over 3 years of experience in tea

This role involves providing clerical and administrative support, meeting and greeting patients, managing clinic bookings, and responding to patient queries. A leading healthcare provider in Greater London is looking for an Outpatient Clinic Coordinator.

This role involves leading the development of patient experience strategies and managing a team dedicated to improving patient services. A major healthcare provider in Greater London is seeking a Head of Governance for Patient Experience & Engagement. Ideal candidates will have a degree and extensiv

This position offers an opportunity to make a significant impact on patient experiences and team performance, contributing to a caring and welcoming practice atmosphere. A healthcare organization in Greater London is seeking a Patient Welcome Team Leader to oversee front-of-house operations.

A leading fertility specialist in Greater London is seeking a Patient Coordinator to support new patients throughout their treatment journey. The ideal candidate must have strong interpersonal skills and experience in customer service. This role offers a unique opportunity to contribute to patient c

The ideal candidate will have over 5 years of leadership experience in regulated environments and a strong analytical mindset.

The role requires strong experience in patient advocacy, working knowledge of mental health legislation, and strategic oversight skills. A leading healthcare provider is seeking a dedicated Navigate Lead to oversee the patient support framework in the UK.

The Product Manager for UE Patient Experience executes the product vision and strategy for priority web properties. This role leads cross-functional teams to deliver integrated, customer-first digital experiences that support users throughout their health journey. Apply industry trends and best prac

A leading healthcare provider in the UK is seeking a part-time PALS Officer to enhance the patient experience. The role involves delivering a responsive Patient Advice and Liaison Service, managing complaints, and ensuring patient concerns are addressed with empathy and professionalism. Ideal candid

The ideal candidate will have significant clinical experience in acute care and must possess excellent communication and people skills. Responsibilities include leading the ward team, enhancing patient care, and developing partnerships with stakeholders.

In this role, you will build strong relationships with patients, perform diagnostic eye scans, and maintain accurate patient records. A leading eye care provider in the United Kingdom is seeking a Patient Advisor for its Bristol clinic.

A modern private pharmacy service in Greater London is seeking a full-time Patient Liaison to support patients through their prescription journeys. You will be responsible for answering enquiries, keeping patients informed, and maintaining records of interactions. The ideal candidate will have custo

This role owns and leads the operational and administrative heartbeat of the Patient Experience function, bringing together pharmacy and clinic support, patient engagement, and overseas support teams into one high-performing, patient-obsessed operation. The Head of Patient Experience will play a piv

A leading healthcare provider in York seeks a dedicated Patient Advisor to enhance patient experiences through exceptional service. In this part-time role, you will build strong relationships with patients, assist in consultations, and maintain accurate records. The position requires strong communic

A technology solutions company in Greater London is seeking a Product Manager for UE Patient Experience. This pivotal role executes the product vision and strategy for web properties, leading cross-functional teams to deliver integrated, customer-first digital experiences. Candidates should have ove

Support delivery of site patient experience objectives alongside complex complaints handling, representing the Director of Nursing on key Patient Experience initiatives. Experience of patient experience improvement workstreams. To support our hospital, we are looking for a strategic, enthusiastic, a

We are looking for an enthusiastic individual with clinical experience (NMC/HCPC/etc/overseas equivalent) to join us to support patients looking to register with us. Liaising with patients via email as well as inbound and outbound calls. Experience with dealing with customer queries and the ability

A leading digital health company in the UK is seeking a Patient Support Coordinator to manage patient inquiries and provide exceptional support through high-volume call handling. Candidates should have experience in fast-paced environments and excellent communication skills.

A national healthcare organization in Greater London is seeking a Patient Pathway Lead to work closely with the Deputy Service Manager and a multidisciplinary team. The role focuses on ensuring a high-quality service for patients throughout their care pathway.

A healthcare provider is seeking a PALS Officer to enhance patient experiences through effective communication and issue resolution. The candidate will deliver the Patient Advice and Liaison Service and manage complaints with empathy and professionalism.

A prestigious private clinic in Central London seeks an experienced Patient Coordinator/Receptionist to manage patient interactions and administrative tasks.

This position is integral to enhancing the patient experience across the Trust. The role involves managing patient feedback systems and engaging with patients and the public. Candidates should have at least 2 A-Levels and relevant customer service experience.

A health system organization in the United Kingdom is seeking a full-time receptionist to manage patient communication and scheduling. The ideal candidate will have prior experience in a healthcare environment, exhibit strong communication skills, and have a basic understanding of medical terminolog

A digital health company in the UK is seeking a Senior Operations Lead to oversee clinic operations, pharmacy functions, and patient experience. The ideal candidate will have at least 5 years of leadership experience, strong knowledge of regulatory environments, and an analytical mindset.

The role requires experience in healthcare settings and strong communication skills. Responsibilities include managing patient interactions, handling bookings, and supporting staff in a fast-paced environment. Candidates should demonstrate compassion, attention to detail, and a commitment to patient

A private pharmacy in Greater London is looking for a patient liaison to provide exceptional support to patients over the phone and email. Ideal candidates will have customer service experience, strong communication skills, and a patient-focused approach. You'll guide them through their prescription

A leading digital health company in the UK is seeking a Head of Patient Experience to enhance patient interactions across platforms. This role requires a strong leader with over 7 years of experience in healthcare operations, including a minimum of 3 years in a leadership position.

Are you passionate about delivering exceptional patient care and supporting healthcare services behind the scenes? Join us as a Patient Experience Administrator and play a vital role in enhancing the experience of patients using London’s NHS 111, Out of Hours, and Clinical Assessment Services. You

A prominent healthcare provider in Greater London is seeking a Patient Pathway Assistant within the Women's Admin department. This role focuses on delivering high-quality administrative support to the Maternity and Gynaecology Department, ensuring efficient operations and effective communication wit

A busy GP practice in Greater London is seeking an experienced Practice Manager. Ideal candidates should have experience in primary care, knowledge of EMIS, and excellent organizational and communication skills. This position is essential for maintaining high-quality patient care and operational eff

A leading private pharmacy service in the UK is seeking a Patient Liaison Team member to support patients over phone and email. Responsibilities include addressing enquiries, informing patients of their prescription status, and collaborating with the pharmacy team. The role demands strong customer s

A leading global healthcare provider is seeking an Associate Principal to oversee a portfolio of patient-centred research projects. Required are strong experience in strategic consulting, project management, and a deep understanding of healthcare regulatory processes.

We are looking for an enthusiastic individual with clinical experience (NMC/HCPC/etc/overseas equivalent) to join us to support patients looking to register with us. Liaising with patients via email as well as inbound and outbound calls. Qualification/Experience for Role:.

Previous experience in a receptionist or administrative role.

You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.