E-Commerce Manager - London
15 hours ago
London
E-Commerce Manager - London E-Commerce Manager - Artfarm Retail • Base Salary of 45,000 - 48,000 per annum + 10% Discretionary Bonus, • 42.5 hours per week, hybrid working available, some may be required, • Incredible Industry Leading Benefits: detailed below Ready for a new challenge? It's time to try something different! As the E-Commerce Manager, you will drive our digital revenue by managing daily operations, analysing performance, and optimising customer journeys. Collaborating with teams in retail, marketing, and operations, you will create an outstanding online experience. In this fast-paced, hands-on role, you'll oversee the entire e-commerce operation at Artfarm, shaping strategy, managing budgets, and optimising user experience. Success in this position requires a commercial focus, data-savvy skills, and a passion for driving growth across premium retail brands. This is a hybrid full-time position with an expectation to attend our head office based in Mayfair, London, 2-3 days per week after a settling-in period. What's in it for you? • 25 days holiday plus bank holidays, • Free annual guest experience for you and a plus one at Mount St Restaurant, • Enhanced family-friendly policies, including 12 weeks full pay Maternity leave and 2 weeks full pay Paternity leave. These moments matter!, • Health cash plan - a health benefit which allows you to claim back your everyday medical expenses like Dentists and Prescriptions, • Life Assurance, • Generous Artfarm-wide discounts including; • Up to 50% off room booking at The Fife Arms, • Up to 25% off food and beverage across our properties in Somerset, Scottish Highlands, Los Angeles and London, • Up to 30% off our fabulous retail products • High street discounts off 1000's retailers through MyArtfarm site and app., • Amazing socials led by local social committees, there's something for everyone., • A unique approach to career development and learning opportunities tailored around your individual aspirations and goals., • Employee Assistance Programme with Hospitality Action, • Enhanced pension scheme to help you save into your piggy bank for the future!, • Proven experience (3+ years) in a similar ecommerce role within f&b, premium/luxury preferred., • Strong knowledge of Shopify and Woocommerce., • Strong experience using WordPress., • Proficient in Google Analytics, Meta Ads Manager and Excel., • Preferred experience using Adaco and/or other stock management systems., • Understanding of CRM, retention strategies, and customer lifecycle., • Strong commercial awareness with a track record of delivering sales growth., • Analytical thinker with experience in forecasting, planning and reporting. Artfarm is an independent international hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish Mongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurant in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place. Artfarm is an equal opportunity employer and we value diversity. We believe that diversity and inclusion in our team is critical to our success, so we seek to recruit, develop, and retain talent from a diverse candidate pool. Sustainability is at the heart of Artfarm and every one of the team has a role to play in protecting our planet. What are you waiting for? Join the team now! We can't wait to hear from you.