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Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding., • o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly., • o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager, • o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets., • o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all., • o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs., • o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met., • o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint., • o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability., • o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients, • o Support with offshore resource development and upskilling, • o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You’ll Bring – Essential Criteria • o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment, • o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions), • o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function, • o Experienced in recruiting social value candidates and/or working in social value employment, • o Strong stakeholder management and communication skills., • o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality., • o Knowledge of UK employment law and recruitment compliance practices is strongly preferred., • o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools., • o Excellent problem-solving, organisation, and time-management skills

Development Manager – North East (Durham) We are seeking a dynamic and commercially minded Development Manager to join our growing team at an exciting stage in our business journey. This is an excellent opportunity for an ambitious development professional to play a key role in the delivery of a wide range of projects, contributing to strategic growth and becoming a valued long-term member of the organisation. The ideal candidate will have a minimum of seven years’ relevant experience in a Development Manager role within the property sector, with exposure to commercial-led projects of varying types and scale. The successful candidate may have some residential sector experience, but this should be complemented by varied experience from other sectors, reflecting the diverse activities of our multi-sector business. The role will also involve assisting in securing new opportunities, both within the North East and nationally, working closely with the existing team. Occasional travel outside the region will be required, including visits to our London office, along with some out-of-hours work or travel as business needs dictate. Key Responsibilities • Day-to-day development management of projects, reporting directly to a Director, • Preparing and maintaining accurate reports and effectively utilising management systems, • Preparing financial appraisals and feasibility reports for new and existing projects, • Lead on property/land acquisitions and negotiations when required, • Supporting the appointment and coordination of professional and design teams, • Assisting in the preparation and monitoring of planning applications, • Maintaining the highest standards of professionalism and integrity with stakeholders, partners, investors, purchasers, and communities, • Working collaboratively across the UK with directors and project teams as required, • Attending and inputting to our operational and board meetings, • Supporting the identification and acquisition of new commercial and residential development opportunities, • Undertaking asset management and letting-related tasks on existing and new, • projects Candidate Profile • Minimum 7 years’ experience with proven track record in a development management role, • Strong understanding of the full development lifecycle including planning, legal, funding, construction, marketing, management and sales/investment, • Commercially driven mindset with the ability to identify and add value, • Can identify, assess and mitigate risks, • Self-motivated, proactive team player who integrates well within established teams, • Excellent communication skills and able to motivate teams to achieve agreed objectives, • Confident in preparing financial appraisals and feasibility assessments, • Comfortable using reporting and project management systems, • Flexible and adaptable, willing to take on new challenges beyond core experience, • High level of organisational skills and attention to detail, • Is professional, acts with integrity and is a creative thinker who thrives on problem solving and takes pride in doing a good job Package & Benefits • Competitive Salary, • Death in Service cover (2× salary), • On-site parking where available, • Discretionary company-wide and individual bonus scheme, • 20 days annual leave plus bank holidays – Increasing by 1 day per year (Max 25 days), • Flexible working, • Salary sacrifice schemes, • Private Health (Company contributes 50%)

AM Global are recruiting for a Lead Engineer to join our client within the FMCG sector. This is a permanent opportunity, working day shift Monday to Friday. Job Purpose: To provide leadership, supervision and hands on support to a team of 4 to 6 Maintenance Engineers and apprentices. Ensure the efficient operation of plant equipment through rapid response to breakdowns, effective planning and execution of preventative maintenance Drive continuous improvement and support production to meet operational targets Key Responsibilities: Team Leadership Supervise, motivate and lead a team of Maintenance Engineers and apprentices on shift Delegate daily tasks and ensure clear communication of priorities Provide technical support and guidance to the team during fault-finding and repairs Foster a culture of teamwork, accountability and safety Maintenance Execution: Perform hands-on engineering maintenance tasks, including reactive and planning preventative maintenance Minimise downtime by swiftly addressing breakdowns and troubleshooting equipment issues Coordinate and execute maintenance schedules, ensuring timely completion Operational Support: Liaise with production teams to minimise disruption during maintenance activities Monitor equipment performance and proactively identify potential issues Ensure compliance with health & safety protocols during all maintenance activities Continuous Improvement: Contribute to identifying and implementing improvements in maintenance processes Support projects aimed at increasing equipment reliability and efficiency Provide feedback to the Engineering Management Team regarding recurring issues and areas for improvement Documentation and reporting: Maintain accurate records of maintenance activities in the CMMS (e.g. job logs, actions, time and maintenance schedules) Report shift performance, downtime causes and key findings to the Engineering Manager Skill-set and Qualifications required: Technical skills Time served mechanical/electrical engineer (HNC/HND or equivalent preferred) Proficient troubleshooting and repairing complex machines in a fast paced manufacturing environment (sensors, conveyors, chains, PLC, Servos, HMI, risk assessments) Leadership skills Proven experience in supervising or leading an experienced and long serving Engineering Maintenance team, including apprentices Strong communication and organisational abilities Industry experience Experience in high volume manufacturing Health & Safety knowledge Working knowledge of H&S legislation, risk assessments and safe working practices Personal attributes Hands on and practical approach to problem-solving Resilient under pressure with the ability to prioritise and manage multiple tasks Proactive mindset and a strong focus on achieving results What's on offer: Salary up to £49,000 DOE Day shift role, Monday to Friday 31 day holiday entitlement Westfield Healthcare plan

Company Description Radisson Blu is a premier hospitality brand within the Radisson Hotel Group, offering stylish and elegant accommodations in some of the world’s most sought-after destinations. Known for its inviting ambience, thoughtful touches, and personalized service, Radisson Blu creates exceptional experiences for guests traveling for business or leisure. As part of a global hotel portfolio, the brand is dedicated to combining individuality and convenience, ensuring every stay is memorable. Backed by the trusted reputation of the Radisson Hotel Group, Radisson Blu reflects excellence in hospitality and world-class service. Role Description This is a full-time, on-site Maintenance Manager role based in Durham. The Maintenance Manager will oversee and ensure the daily operations of maintenance and repair tasks within the hotel. Responsibilities include managing preventive maintenance schedules, supervising maintenance staff, diagnosing and addressing equipment-related issues, ensuring safety compliance, and maintaining operational efficiency. The Maintenance Manager will play a key role in creating a well-maintained, safe, and comfortable environment for guests and staff alike. Qualifications • Strong Supervisory Skills to effectively lead and manage a team, • Proficiency in Maintenance Management and strategic planning of maintenance activities, • Experience in Equipment Maintenance and Preventive Maintenance, • Knowledge and hands-on ability in Maintenance & Repair tasks, • Excellent organizational and problem-solving skills, • Ability to work under pressure while maintaining attention to detail, • Background in hospitality or facilities management is a plus, • Relevant certifications in maintenance or building systems (e.g., HVAC, electrical, plumbing) are beneficial

Operations Manager Location: Spennymoor, DL16 6JF Salary: Up to £48,000 per annum dependent on experience, plus achievable bonus Shifts: Full-time | Monday to Friday About us At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements. We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we are looking for people who share those values. About the role: The role of Operations Manager is diverse, fast-paced and plays a crucial role in the branch success. Due to an exciting period of growth and progression, we are looking for an experienced manager to put their stamp on our North East office and continue its success in the delivery of person centred complex clinical care within our clients’ own homes. You will have the opportunity to make a real difference in people's lives by managing a team of dedicated Office Consultants and Clinical Nurse Specialists, who work closely together to safely implement personalised care packages for our clients. You will be based at your local Apollo Home Healthcare office in Spennymoor, but at times, travel to our clients’ homes and network of offices will be required. In this role, you will: • Manage the escalation of accidents, incidents, and complaints., • Recruit and retain care staff to assist clients who require complex care packages., • Establish and maintain robust operational procedures in the office to ensure high-quality service delivery., • Meet budget goals and manage office-related costs., • Have overall responsibility for the safe service delivery in line with CQC regulations and company policies and procedures., • Supervise the introduction of new complex packages safely., • Participate in meetings and forums to assess service provision., • Transition to the role of Registered Manager after a successful probation period What You will Need • Full UK Driving Licence with access to a vehicle., • Proven management experience secured within the healthcare or social care sector., • Demonstrable experience of building and leading an MDT team., • Strong planning, rota management, and problem-solving skills, • Confidence in managing a caseload of care packages in a fast-paced setting., • Excellent communication and relationship-building abilities, • Confidence and competence to manage a large budget., • Flexibility and strong organisational skills, so you can visit the people we support in their home environment, attend MDT meetings, and attend relevant training and operational meetings., • Ability to work under pressure and adapt quickly to change. What We Offer • 25 Days Annual Leave, plus Bank Holidays, • An extra day off on your birthday*, • Bonus Scheme, • Loyalty reward programmes at 3 and 5 years*, • Refer a friend scheme., • Workplace pension, • Access to private healthcare following successful completion of a 6-month probation. Apply Now If you are driven, compassionate, and want to be part of a team that helps deliver life-changing care across the UK, we would love to hear from you. Please apply with your CV via this job board. If you would like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team: Phone: 01902 327396 Email: We look forward to hearing from you and hopefully welcoming you to the Apollo Home Healthcare team. Equality, Diversity & Inclusion At Apollo Home Healthcare, we foster an inclusive, supportive environment where everyone is treated with dignity and respect. We welcome applicants from all backgrounds and are committed to equality and diversity throughout our teams. We promote fairness and opportunity for all — regardless of age, gender, disability, ethnicity, religion, beliefs, marital or partnership status, pregnancy, maternity, or sexual orientation. We want every team member to feel valued, thrive on their talents, and grow with colleagues from all walks of life.

Process Manager Location: Durham Job Type: Full time, Permanent The Role An established engineering-manufacturing business supplying high performance materials is seeking an experienced Process Manager. This role is offered with a clearly defined pathway into management and offers autonomy in the meantime. The successful candidate will play a key role in process optimisation, plant reliability, safety systems and a major site improvement programme. Key Responsibilities of the Process Manager • Support and optimise batch processes, • Develop understanding of raw material behaviour, blending parameters and product performance, • Ensure batch consistency and compliance with relevant industry standards, • Investigate process deviations, downtime and quality issues using root cause analysis, • Improve OEE, throughput, yield and plant reliability, • Develop SOPs, operating windows and process controls, • Work across mechanical, electrical and control systems with specialist support where required, • Improve engineering standards and asset lifecycle planning, • Manage permit to work systems, • Oversee electrical isolation and lock out tag out procedures, • Support ongoing plant upgrade and improvement programmes, • Work with contractors and suppliers on modifications and installations, • Assist with equipment specification, FAT, SAT and commissioning, • Contribute to future automation and capability investment plans Ideal Candidate • Several years experience within a process engineering environment, • Strong continuous improvement and problem solving capability, • Familiar with permit to work systems, electrical isolation and confined space controls, • Strong understanding of health, safety and compliance Desirable • Degree or HNC HND in a relevant engineering or materials discipline, • Experience supporting capital projects or plant upgrades, • Knowledge of control systems or PLC environments, • Previous supervisory or leadership exposure Why Apply • Clear progression into a future management role, • High impact role within a major site improvement programme, • Opportunity to shape the long term operational future, • Supportive leadership and long term career development, • Competitive salary and permanent employment

Jackson Hogg are proudly supporting a specialist heavy engineering business in the County Durham area, with the appointment of a Quality Manager position. The Quality Manager will have a team of x10 reports and will report into the Site Director. Quality Manager Responsibilities • Lead and manage the Quality Department, developing a high-performing and accountable team culture., • Maintain and continuously improve the company’s QMS in line with ISO 9001 accreditation., • Lead internal and external audits, ensuring timely corrective and preventive actions., • Control traceability and certification, ensuring certificates of testing and conformity accurately reflect product data., • Support supplier quality management, including onboarding assessments and ongoing audit., • Champion continuous improvement initiatives to reduce scrap, improve yield, and enhance process efficiency., • Collaborate with production, engineering, and customers to resolve quality issues and ensure full compliance with contractual and regulatory requirements., • Provide training, mentorship, and development opportunities for quality staff, apprentices and trainees. Quality Manager Requirements • Proven experience as a Quality Manager within a heavy manufacturing or engineering environment., • Strong working knowledge of ISO 9001 Quality Management Systems (lead auditor preferred)., • Hands-on understanding of relevant industrial testing and inspection processes., • Demonstrable experience managing and developing multidisciplinary quality teams., • Competent in root cause analysis, corrective/preventive actions, statistical process control and continuous improvement methodologies., • Strong communication, leadership, and documentation skills, with a methodical and practical approach., • Formal engineering or quality-related qualification (HNC/HND/Degree) preferred., • Proactive and quality-driven, with a passion for improvement., • Detail-oriented and technically precise., • Effective leader who builds confidence and accountability within teams., • Hands-on and pragmatic, with strong problem-solving ability., • Committed to maintaining the highest standards of compliance and product integrity

Process Engineer / Future Plant Manager Location: Durham Job Type: Full time, Permanent The Role An established engineering-manufacturing business supplying high performance materials is seeking an experienced Process Engineer. This role is offered with a clearly defined pathway into management and offers autonomy in the meantime. The successful candidate will play a key role in process optimisation, plant reliability, safety systems and a major site improvement programme. Key Responsibilities • Support and optimise batch processes, • Develop understanding of raw material behaviour, blending parameters and product performance, • Ensure batch consistency and compliance with relevant industry standards, • Investigate process deviations, downtime and quality issues using root cause analysis, • Improve OEE, throughput, yield and plant reliability, • Develop SOPs, operating windows and process controls, • Work across mechanical, electrical and control systems with specialist support where required, • Improve engineering standards and asset lifecycle planning, • Manage permit to work systems, • Oversee electrical isolation and lock out tag out procedures, • Support ongoing plant upgrade and improvement programmes, • Work with contractors and suppliers on modifications and installations, • Assist with equipment specification, FAT, SAT and commissioning, • Contribute to future automation and capability investment plans Ideal Candidate • Several years experience within a process engineering environment, • Strong continuous improvement and problem solving capability, • Familiar with permit to work systems, electrical isolation and confined space controls, • Strong understanding of health, safety and compliance Desirable • Degree or HNC HND in a relevant engineering or materials discipline, • Experience supporting capital projects or plant upgrades, • Knowledge of control systems or PLC environments, • Previous supervisory or leadership exposure Why Apply • Clear progression into a future management role, • High impact role within a major site improvement programme, • Opportunity to shape the long term operational future, • Supportive leadership and long term career development, • Competitive salary and permanent employment

AM Global are recruiting for a Lead Engineer to join our client within the FMCG sector. This is a permanent opportunity, working day shift Monday to Friday. Job Purpose: To provide leadership, supervision and hands on support to a team of 4 to 6 Maintenance Engineers and apprentices. Ensure the efficient operation of plant equipment through rapid response to breakdowns, effective planning and execution of preventative maintenance Drive continuous improvement and support production to meet operational targets Key Responsibilities: Team Leadership Supervise, motivate and lead a team of Maintenance Engineers and apprentices on shift Delegate daily tasks and ensure clear communication of priorities Provide technical support and guidance to the team during fault-finding and repairs Foster a culture of teamwork, accountability and safety Maintenance Execution: Perform hands-on engineering maintenance tasks, including reactive and planning preventative maintenance Minimise downtime by swiftly addressing breakdowns and troubleshooting equipment issues Coordinate and execute maintenance schedules, ensuring timely completion Operational Support: Liaise with production teams to minimise disruption during maintenance activities Monitor equipment performance and proactively identify potential issues Ensure compliance with health & safety protocols during all maintenance activities Continuous Improvement: Contribute to identifying and implementing improvements in maintenance processes Support projects aimed at increasing equipment reliability and efficiency Provide feedback to the Engineering Management Team regarding recurring issues and areas for improvement Documentation and reporting: Maintain accurate records of maintenance activities in the CMMS (e.g. job logs, actions, time and maintenance schedules) Report shift performance, downtime causes and key findings to the Engineering Manager Skill-set and Qualifications required: Technical skills Time served mechanical/electrical engineer (HNC/HND or equivalent preferred) Proficient troubleshooting and repairing complex machines in a fast paced manufacturing environment (sensors, conveyors, chains, PLC, Servos, HMI, risk assessments) Leadership skills Proven experience in supervising or leading an experienced and long serving Engineering Maintenance team, including apprentices Strong communication and organisational abilities Industry experience Experience in high volume manufacturing Health & Safety knowledge Working knowledge of H&S legislation, risk assessments and safe working practices Personal attributes Hands on and practical approach to problem-solving Resilient under pressure with the ability to prioritise and manage multiple tasks Proactive mindset and a strong focus on achieving results What's on offer: Salary up to £49,000 DOE Day shift role, Monday to Friday 31 day holiday entitlement Westfield Healthcare plan

Job Title: Site Manager – Kitchen & Bathroom Refurbishments Location: Office based in Brandon, covering East Anglia Salary: £45,000per annum + Car Allowance Reporting to: Contracts Manager Company Overview We are working with a leading national property maintenance and refurbishment contractor delivering planned works, responsive repairs, and compliance-led projects across social housing and public sector portfolios. With a strong regional presence and nationwide capability, they pride themselves on delivering high-quality, customer-focused services that enhance homes and communities. Role Overview The Site Manager will be responsible for the day-to-day management of kitchen and bathroom refurbishment works across occupied and void residential properties. You will ensure projects are delivered safely, efficiently, on time, and to the required quality standards while maintaining excellent customer satisfaction. Key Responsibilities Manage daily site operations for kitchen and bathroom installation programmes Supervise trades, subcontractors, and suppliers on site Ensure works are delivered in line with programme, specification, and quality standards Coordinate materials, labour, and logistics to maintain workflow Enforce strict adherence to health & safety regulations and company procedures Conduct site inductions, toolbox talks, and regular safety inspections Ensure all RAMS (Risk Assessments & Method Statements) are in place and followed Maintain a clean, safe, and organised working environment Monitor workmanship and ensure high standards of finish Carry out inspections and snagging of completed works Ensure compliance with building regulations and client specifications Act as the main on-site point of contact for residents Ensure clear communication regarding works, timelines, and access requirements Manage customer expectations and resolve any issues or complaints professionally Track progress against schedules and report updates to the Contracts Manager Identify and resolve delays or issues impacting delivery Ensure timely completion of each property/unit Maintain accurate site records, including progress reports and site diaries Complete handover documentation and sign-offs Key Skills & Experience Proven experience in site management within kitchen and bathroom refurbishment projects Experience working in social housing or occupied properties Strong knowledge of construction processes and sequencing Ability to manage multiple trades and subcontractors effectively Good problem-solving and organisational skills Strong communication and customer service skills Qualifications SMSTS (Site Management Safety Training Scheme) – essential First Aid at Work Relevant construction qualification (NVQLevel 3/4 or equivalent) – desirable What We Offer Competitive salary and package Company allowance 25 days holiday Bonus share after one year Pension & Healthcare Career progression within a growing national organisation Ongoing training and development opportunities Supportive and collaborative working environment Application Process: If you would like more information on this position of a Site Manager, or any other vacancy, please email your current CV through and Charlotte will be in contact with you

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Address residents' complaints in the absence of the Registered Manager.

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