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Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… A superb opportunity to join the Global Projects Operations team, the department responsible for ensuring the effective planning, delivery, and governance of all new projects across WBD Global Experiences, Tours and Retail. Acting as the central hub for project coordination, the team provide the framework, tools, and operational oversight that enable project teams to deliver high‑quality outcomes on time and within budget. As Senior Manager, Show Technical Services you will provide oversight to all show technical functions across WBD Global Experiences, Tours and Retail for new Projects. The role is responsible for ensuring that all technical standards, procedures, systems, and equipment of Show Technical Services are delivered across all new projects globally, ensuring governance and working in close partnership with creative partners, technical vendors and internal key stakeholders. This role requires domestic travel within the U.K., as well as US, Asia and other international locations as required. Role Accountabilities • Lead the global delivery and standardisation of show technology across WBD Global Experiences, ensuring compliance with technical standards for AV, show control, networks, and interactive systems., • Provide technical leadership to new projects, working with designers, vendors, and internal teams to ensure scalable, maintainable, and high‑uptime show solutions., • Drive innovation and consistency by researching emerging technologies, standardising control methodologies, and supporting global procurement and vendor strategies., • Ensure seamless integration of show systems with facilities and IT infrastructure, incorporating redundancy, failsafe design, and future‑proofed flexibility., • Oversee operational readiness through technical documentation, training, service level agreements, and ongoing maintenance strategies for global sites., • Support global growth by developing technical teams, managing budgets for new openings, collaborating with filmmakers to preserve creative intent, and travelling to sites as required., • Support Technical Service Managers for existing Global Experiences, Tours and Retail locations with forward planning, budget and workforce development to ensure sustainable growth., • Provide comparative show technology analysis and performance data to stakeholders, driving KPIs, system uptime, and high visitor satisfaction., • Lead and promote a strong global safety culture through preventative maintenance, auditing, asset management, and compliance., • Oversee and support technical solutions for tours and retail where required, ensuring systems enhance operations, guest flow, and queue management., • Maximise global show technology asset management by analysing performance data, protecting assets, and supporting long‑term financial and infrastructure planning., • Foster a collaborative and inclusive technical culture by supporting global feature delivery, addressing local challenges, and advising on best practice across sites. Essential Skills • Extensive experience or equivalent background in live entertainment, theme park operations and management, theatre, special events, • Proven track record in hands on technical services management, including electrical systems, rigging practices and show based H&S compliance., • Wide knowledge and proficiency in show control, technical software systems and programs., • Management / leadership experience of departments, budgets and staff with proven track record in training, developing and influencing others, • Strong interpersonal and analytical skills, • Able to work independently under pressure delivering against multiple, short- and long-term delivery deadlines, • Project management qualification or demonstrable experience, • Solid understanding and qualification of all relevant workplace health and safety management, preferably underpinned by an IOSH/ NEBOSH or equivalent qualification., • Must be able to travel worldwide and work across multiple time-zones Working Pattern This role is based mainly in Leavesden, UK with some domestic and international travel when required. Flexibility in working hours is needed to accommodate multiple time zones. #SO Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

PE Teacher - ASAP Start With view to go permanent Finchley, BarnetFull Time A primary school in Finchley, Barnet is seeking a qualified and experienced PE Teacher to join the team on a full-time basis for an immediate start. The successful candidate will deliver a broad and engaging Physical Education curriculum across EYFS, Key Stage 1 and Key Stage 2. A strong understanding of physical development from Early Years through to Upper Key Stage 2 is essential. The role will include planning and delivering structured, progressive lessons that promote fundamental movement skills, teamwork and physical confidence. The ability to teach additional subjects, including Maths and English where required, is necessary. Requirements: * Qualified Teacher Status (QTS) - essential * Previous experience as a PE Teacher - essential * Experience teaching across EYFS, KS1 and KS2 * A sporting or sports-related degree - desirable * Strong curriculum knowledge and effective behaviour management Key Responsibilities: * Deliver high-quality PE lessons across EYFS, KS1 and KS2 * Teach additional curriculum subjects (Maths/English) as required * Lead and manage school sports events, inter-school fixtures and Sports Day * Organise and contribute to extracurricular sports clubs and teams * Drive the school minibus to fixtures (training can be provided if required) * Monitor pupil progress and contribute to assessment and reporting This role requires a proactive practitioner who can contribute to whole-school sport and promote high standards of participation and achievement. To apply, please reply to this add.

Principal Occupational Therapist Watford, Hertfordshire Permanent Full Time — 35 hours per week, Monday to Friday £48,000 – £58,500 per annum The Opportunity We are proud to be recruiting on behalf of a highly regarded specialist educational organisation dedicated to the support and development of autistic children and young people. This is an exceptional opportunity for an experienced Occupational Therapist to step into a senior clinical leadership role within a passionate, multidisciplinary team. This is a rare chance to join a school-based therapy service at a pivotal time — the organisation is actively growing its therapy team and is committed to providing sector-leading, transdisciplinary care. If you are motivated by meaningful work and want to make a lasting impact on the lives of young people aged up to 22 years, this role is worth exploring. About the Role As Principal Occupational Therapist, you will hold senior accountability for therapy outcomes within the school and work alongside the Head of Therapy and school senior leadership team to drive quality, innovation, and continuous improvement. The role balances direct clinical delivery (up to 50% of directed time) with strategic leadership, governance, and team management responsibilities. You will supervise and line manage a small team of therapists, lead on EHCP-aligned intervention planning, and play a key role in shaping the school's therapeutic and educational provision. Key Responsibilities • Lead clinical governance, quality assurance and compliance with professional standards across the therapy team, • Oversee assessment, diagnosis and therapeutic planning in line with individual Education, Health and Care Plans (EHCPs), • Deliver group and individual occupational therapy (up to 50% of directed time), • Provide clinical supervision and professional development support for therapy staff, • Support and advise on safeguarding matters, leading investigations and producing detailed reports, • Contribute to school improvement planning, self-evaluation and KPI reporting, • Build and manage relationships with external stakeholders including families, education professionals and university/research partners, • Lead on local recruitment, retention and career pathway development within the therapy team, • HCPC-registered Occupational Therapist with significant post-qualification experience (minimum 6 years), • Senior leadership or management experience within a school-based or specialist therapy setting — autism-specific experience highly desirable, • Proven experience delivering clinical supervision, • Strong understanding of EHCP frameworks and transdisciplinary approaches to autism education, • Track record of stakeholder engagement and partnership development, • Commitment to evidence-based practice and innovation in autism therapy, • Excellent communication, project management and strategic planning skills, • Term-time contract with full pay during school holidays — approximately 12 weeks paid leave per year, • A stable, high-retention team environment — colleagues with tenure of 25+ years, • Growing therapy team: a genuine opportunity to shape and build something significant, • Comprehensive benefits package including pension, Simply Health cash plan, 24/7 Employee Assistance Programme, retail discounts and more, • Access to specialist CPD, an online learning academy, and qualification funding, • Relocation support considered for the right candidate, • Meaningful, values-driven work with a nationally recognised organisation

Fixed term, Maternity cover Average of30 hours per week worked over 39 weeks a year (term time plus sixadditionalweeks) Monday, Tuesday, Wednesdaybetween 07:30 and 15:30and Friday 07:30-13:00. ? Therole:The Lead Nurseis a pivotal and valued role within the team. Alongside the Practice Manager andthe School Doctor, the Lead Nurseisresponsibleforensuring thatthe Medical Centre delivers high quality and ... ZIPC1_UKTJ

Job Title: Children's Home Registered Manager Location: Barnet Salary: £50,000 – £60,000 per year (depending on experience) Contract: Full-time | Permanent Start Date: As soon as possible About the Role We are currently working with a Client, recruiting an experienced Ofsted Registered Manager to lead a children’s residential home in Barnet. This is an exciting opportunity for a passionate and committed leader to oversee the day-to-day operations of the home and ensure the highest standards of care for children and young people. The successful candidate will be responsible for ensuring the home operates in line with Ofsted regulations and the Children’s Homes Regulations and Quality Standards, while creating a safe, nurturing, and supportive environment where young people can thrive. Key Responsibilities • Register with Ofsted as the Registered Manager for the children’s residential home., • Ensure the home operates in full compliance with Children’s Homes Regulations and Quality Standards., • Provide strong leadership and management to the residential care team., • Promote a positive, safe, and nurturing environment for children and young people., • Oversee care planning, risk assessments, and safeguarding procedures., • Lead staff recruitment, training, and performance management., • Manage budgets, resources, and day-to-day operational requirements of the home., • Work collaboratively with local authorities, social workers, and external professionals., • Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards)., • Previous experience as a Registered Manager, Deputy Manager, or Senior in a children’s residential setting., • Strong understanding of Ofsted regulations and safeguarding procedures., • Proven experience leading and developing staff teams., • Excellent leadership, communication, and organisational skills., • A minimum of two years experience in a Children's Residential setting, • Competitive salary package., • Bonus incentives for performance, • Opportunity to lead and develop a high-quality children’s home., • Supportive senior leadership and organisational backing., • Ongoing training and professional development. We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to enhanced DBS checks, references, and safer recruitment procedures.

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Barnet. We are recruiting for experienced and forward thinking Registered Care Service Manager(5 service users). This is full time and permanent position and working for very well established care company working in the field mental health, learning disabilities and autism.Very interesting and varied role with a scope for progression. Main Duties and Responsibilities: • Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate., • Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly., • Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice., • Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs., • Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary., • Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary., • Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner., • The ability to keep calm under pressure, • Confidence to work alone and as part of a team, • Excellent communication skills, • The passion to work with vulnerable Adults, • 20 days holiday+bank holidays, • Flexible Additional Holiday Purchase Scheme, • Full induction programme to Care Certificate Standards, • Dedicated learning & development programmes., • Free training to achieve qualification in Social Care., • DBS check., • Free Employee Assistance Programme INDTKJOBS

Senior Developer (Python) Play a key role in shaping the technology behind one of the UK’s most recognised brands. This is an opportunity to join a large-scale digital transformation, helping to build secure, automated and resilient platforms that ultimately power meaningful change across the country. Role Overview: • Location: Watford/Hybrid (3 days per week in the office), • Package: £70,000- £80,000 & 10% Annual Bonus, • Lead the design, deployment and optimisation of cloud automation and monitoring platforms across a complex estate., • Champion best practice in security, compliance and cost efficiency within AWS environments., • Build and maintain robust monitoring, alerting and observability frameworks., • Create dashboards that translate technical performance into clear business insight., • Develop and enhance automation workflows, including CI/CD pipelines and deployment processes., • Configure and manage system integrations and scheduling tools to ensure seamless operations., • Support capacity planning and deep technical troubleshooting across infrastructure and gaming platforms., • Collaborate with technical and delivery leads to break down work into clear, achievable tasks and maintain quality standards., • Minimum of 5 years of experience as a Developer using Python, including object-orientated programming and automation scripting., • Experience working on automation and monitoring is essential., • Strong hands-on experience with AWS, including ECS, Fargate, Lambda, API Gateway, DynamoDB and EventBridge., • Infrastructure as Code expertise using Terraform and configuration management with Ansible., • Containerisation experience with Docker and modern deployment practices., • Proven experience building CI/CD pipelines (GitHub Actions preferred)., • Monitoring and observability tooling experience (e.g. AppDynamics, Grafana, InfluxDB, Vault, Consul or similar)., • Solid *nix systems administration and low-level troubleshooting capability., • Strong understanding of networking fundamentals (TCP/IP, HTTP/S, REST APIs, encryption, certificates)., • Annual bonus scheme and matched pension contributions up to 8.5%., • 26 days’ holiday plus bank holidays and additional life days., • Private medical cover, life assurance and enhanced parental leave., • £500 annual wellness allowance plus access to personal trainers and nutritional support., • Discounted health assessments and financial coaching., • A genuine commitment to inclusion, accessibility and sustainability. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Senior Social Worker / Advanced Practitioner Family Services – Children’s Disability TeamBarnet CouncilRate: £37.54 per hour (Umbrella) £27.32 PAYEHours: 36 hours per weekWorking Pattern: 1–2 days in the office plus home visits (hybrid working) The Role Barnet Council is seeking an experienced Senior Social Worker / Advanced Practitioner to join their Family Services – Children’s Disability Team. This is an excellent opportunity for a skilled practitioner who is confident in managing complex cases, supporting children and young people with disabilities, and providing leadership within a statutory setting. Key Responsibilities • Manage a complex caseload of children and young people with disabilities., • Undertake Child and Family Assessments in line with statutory requirements., • Lead on Child in Need, Child Protection and Looked After Children cases where required., • Provide high-quality supervision, mentoring and practice support to less experienced social workers., • Contribute to strategy discussions, core groups and multi-agency meetings., • Complete robust assessments, care planning and court reports where necessary., • Promote strength-based practice and positive outcomes for children and families., • Work collaboratively with education, health and partner agencies to ensure coordinated support.About You, • Qualified Social Worker (Social Work England registered)., • Significant post-qualified experience within Children’s Services in Local Authority settings (3 years Perm), • Experience working within a Children with Disabilities or 0–25 team is highly desirable., • Strong knowledge of safeguarding, statutory legislation and care planning processes., • Confident in managing risk and supporting complex family dynamics., • Ability to provide leadership and promote high standards of practice.Why Apply?, • Competitive rate of £37.54 per hour (Umbrella)., • Hybrid working model (1–2 days office-based)., • Opportunity to work within a supportive and well-established team., • Meaningful role improving outcomes for children and young people with disabilities.If you're looking for your next meaningful role as a social worker/advanced practitioner - i'd love to hear from you!You can send me your most recent CV to or call me directly on If you know someone who would be perfect for this role - we offer a referral bonus of £350!!!

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Potters Bar. We are recruiting for experienced and forward thinking Registered Manager.This is full time and permanent position and working for very well established care company working in the field mental health, learning disabilities and autism.Very interesting and varied role with a scope for progression. Your Role: • Lead and direct the day-to-day management of the home., • Ensure high-quality, person-centred care in line with CQC standards., • Supervise, mentor, and develop staff to deliver best practice., • Oversee dynamic support plans tailored to each resident's needs and aspirations., • Manage budgets, health & safety, and compliance requirements., • Build strong relationships with residents, families, and external agencies., • Proven experience managing a residential care service., • Strong knowledge of CQC frameworks and quality assurance., • Level 5 Diploma in Leadership for Health & Social Care (or willingness to achieve)., • Resilient, compassionate leadership style with excellent communication skills.

Senior Design ManagerDrainageWatford£65k + Full PackageOverviewThe Senior Design Manager will lead the design and delivery of surface water drainage and SuDS solutions across a range of engineering projects. This permanent position offers the opportunity to take ownership of technical direction, influence best practice, and support the development of sustainable, compliant drainage strategies from concept through to implementation.Key Responsibilities • Lead the design, implementation, and management of drainage systems across multiple projects, ensuring alignment with all relevant local, national, and environmental regulations., • Develop innovative SuDS solutions including attenuation ponds, swales, permeable paving, green roofs, and other sustainable surface water management features., • Carry out hydraulic and hydrological modelling to assess drainage requirements and determine appropriate SuDS strategies., • Provide technical guidance to internal teams, clients, and stakeholders, ensuring best practice and legislative compliance., • Undertake site surveys, feasibility assessments, and condition reviews of existing drainage systems, identifying capacity issues and recommending improvements., • Prepare high-quality technical reports, design documentation, and supporting project information., • Manage multiple concurrent projects, ensuring delivery within agreed scope, timeframes, and budgets.Essential Skills and Experience, • Proven experience delivering SuDS or surface water drainage projects., • Strong capability in drainage modelling and analysis tools such as MicroDrainage, InfoDrainage, ICM, or similar., • Experience conducting site assessments, feasibility studies, and producing technical documentation., • Strong understanding of relevant legislation and guidance, including the Flood and Water Management Act and the SuDS Manual., • Excellent communication and project management skills, with the ability to collaborate effectively across multidisciplinary teams., • Ability to manage multiple projects simultaneously and maintain high technical standards.Qualifications Required:, • Degree in Civil Engineering, Environmental Engineering, or a related discipline., • Chartered Engineer (CEng) or equivalent professional status preferred. If you are interested in this role, have any questions or wish to apply then please send me a copy of your CV.Rob Utilise Recruitment

Field Service Manager Hybrid/ Office Based £52,000 - £58,000 Location Borehamwood Are you looking to step into a high-impact Management role offering full autonomy, cutting-edge facilities, and a genuine opportunity to lead during a period of major transformation? Do you have experience managing field/ mobile engineers? On offer is the chance to join a globally recognised organisation and play a pivotal role in driving maintenance excellence, team performance, and continuous improvement across a world-class site. This company is a major international provider of industrial thermal transfer equipment. This is a senior operational role responsible for the effective management, deployment and performance of a national field engineering team, supporting a large and growing installed base of industrial steam and thermal process equipment across the UK You will be responsible for the day-to-day leadership and coordination of a team of approximately 16-18 home-based Service Engineers, ensuring effective utilisation of engineering resources and the consistent delivery of high-quality service supp This is a great opportunity to join a market-leading company and put your stamp on a growing team. The Role: • Managing the UK Service team, • scheduling, absence management, performance, 121's etc, • Ensuring compliance and safety across the sites, • Monday to Friday, days-based (38 hours per week), • Experience in field service management or senior engineering supervision, • Background in industrial plant, process equipment or mechanical systems Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Underwriting Team Leader – Property Finance (Bridging & Development Lending) Location: Borehamwood Salary: Up to £80,000 Are you an experienced underwriting professional with a strong background in bridging and short-term property finance? Do you have the leadership skills to guide and develop a high-performing underwriting function within a fast-growing lender? If so, this could be the perfect next step in your career. I’m currently supporting a well-established and highly respected property investment and lending business that is continuing to expand its specialist finance offering. With a strong pipeline, an ambitious leadership team, and a reputation for delivering quick, commercial decisions, they are now looking for an Underwriting Team Leader to drive quality, efficiency, and consistency across their underwriting operations. The Role: As Underwriting Team Leader, you will: • Manage and mentor a team of underwriters handling bridging, refurbishment and development finance cases., • Act as a senior decision-maker on complex or higher-value applications., • Ensure underwriting standards, SLAs, and risk controls remain robust while supporting a fast-paced environment., • Work closely with credit, operations, BDMs and senior management to streamline processes and maintain exceptional service levels. The ideal candidate will bring: • Proven experience in property-based lending—specifically bridging, development or specialist real-estate finance., • Strong understanding of risk assessment, due diligence, legal processes and property-backed security., • Prior experience coaching or managing underwriters (or ready to take a step up)., • A commercial mindset with the ability to balance speed and quality. This is a fantastic opportunity to join a dynamic lender where your expertise will genuinely shape the underwriting function. You’ll be part of a collaborative culture where decisions are made quickly, ideas are welcomed, and progression is actively supported. If you’re ready to lead an underwriting team within a thriving property-finance environment, I’d be delighted to discuss the role further. Please apply online or contact Laura Richards at Nouvo Recruitment

IT Service Manager Location: Watford (Hybrid: 3 days office / 2 days WFH)Salary: Up to £80,000 + bonusBenefits: Private healthcare, £500/month car allowanceHours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Manager to take ownership of end-to-end IT service delivery across core infrastructure and enterprise technology platforms. This role is critical to ensuring the stability, performance, and scalability of foundational IT services that underpin the entire business. Operating in a multi-vendor, outsourced environment, you will drive service excellence, governance, and continual improvement across hosting, networks, enterprise applications, cybersecurity tooling, and site infrastructure. You will work closely with internal teams and external partners, applying SIAM principles to coordinate cohesive, high-quality service delivery aligned with SLAs, compliance standards, and business goals. Key Responsibilities End-to-End Service Management • Own the lifecycle of back office services—from design and transition through to operation and retirement., • Maintain accurate Service Catalogue and CMDB data, ensuring clear service ownership and dependencies., • Align service delivery to business outcomes such as stability, cost optimisation, and risk reduction., • Conduct quarterly value reviews with stakeholders., • Coordinate internal teams, global IT, and outsourced suppliers under a unified governance model., • Ensure consistent processes, standards, and performance across all partners., • Analyse service trends and lead improvement initiatives in stability, automation, and efficiency., • Deliver structured service reviews and improvement roadmaps., • Ensure adherence to IT policies, cybersecurity standards, and audit requirements., • Work with Service Managers across other domains to deliver frictionless end-to-end IT services., • Partner with Product Management, Architecture, and Vendor Management to ensure strategic alignment. Essential Experience: • Strong background managing infrastructure services (servers, networks, hosting, storage, databases, AD, data centres)., • Experience in multi-vendor or outsourced delivery environments., • Proficiency supporting enterprise applications including Microsoft 365., • Excellent stakeholder management and communication skills., • Strong ITIL and SIAM expertise., • Experience across incident, problem, and change management., • Comfort with budget oversight and cost allocation., • Experience leading teams within a matrix environment., • Knowledge of back office business processes and systems., • Strong analytical and process-improvement mindset.

Freelance Site Manager Freelance Site ManagerLocation: Near Barnet, North London Rate: £330–£340 per day (Ltd Company or Umbrella No CIS) Contract Length: 15 weeks Start Date: February Sector: Residential Conversion / Commercial-to-Residential The OpportunityA reputable contractor based in Berkshire, known for delivering high‑quality Housing, Commercial and Retail schemes, is seeking an experienced Freelance Site Manager to lead a £2m+ refurbishment of a commercial building being converted into modern apartments. The project is already in procurement and due to begin in February, running for approximately 15 weeks. This is a great opportunity for a capable, organised Site Manager who thrives on fast‑paced refurbishments and tight programmes. Responsibilities • Day‑to‑day site management and coordination of subcontractors, • Ensuring works are delivered to programme, budget, and quality standards, • Overseeing H&S compliance on site, • Liaising with the client, project team and building control, • Managing site documentation, RAMS and daily reports, • Ensuring smooth progress through key milestones and handoverRequirements, • SMSTS & First Aid (essential), • Strong experience managing refurbishment or conversion projects, • Ability to run site independently and drive progress, • Background in residential, commercial, or mixed‑use projects preferred, • Must operate via Ltd Company or Umbrella

Are you ready to take your career to the next level? This exciting opportunity as a Business Data Analyst offers the chance to make a real impact in a dynamic and fast-paced environment. With a focus on driving scalable lead acquisition, qualification, and conversion, this role is perfect for someone looking to work on innovative projects that shape the future of business strategies. As a part of this position, you will collaborate with cross-functional teams, dive into data analysis, and optimise processes to deliver tangible results. If you're passionate about data, insights, and making a difference, this could be the perfect role for you. What You Will Do: • Own the end-to-end lead journey through robust API integrations, ensuring seamless lead attribution, minimal leakage, and improved online booking conversion rates. - Analyse dashboards to track lead quality, source effectiveness, drop-offs, and conversion trends, delivering actionable insights that enhance lead velocity and ROI. - Drive scalable strategies for lead acquisition, qualification, and nurturing at various stages, ensuring smooth collaboration across stakeholders. - Provide structured reporting on lead flow and SLA adherence, enabling refinement of lead management tactics. - Collaborate with stakeholders to maintain accuracy, optimise efficiencies, and identify roadmaps for improvement in lead flow and management. What You Will Bring: • Strong analytical skills and a proven ability to interpret data into actionable strategies. - Experience with API integrations and lead management processes. - Ability to work collaboratively with cross-functional teams and external stakeholders. - Proficiency in using dashboards to track and optimise performance metrics. - A results-driven mindset with a focus on improving lead velocity and ROI. - Experience / knowledge of Zapier, Bemycar, MSD software or similar packages advantageous. - Degree qualified in a relevant field such as data science, statistics, computer science, mathematics or digital marketing essential. This role is a vital part of the company's mission to enhance operational efficiency and maximise growth opportunities. By leveraging your skills and expertise, you will contribute to the optimisation of lead acquisition and conversion processes, aligning with the company's commitment to innovation and excellence. Location: This position is hybrid with office location in Camden, offering a vibrant and inspiring work environment in the heart of the city. Interested?: If you're ready to step into a role that challenges and rewards, apply today. Don't miss the chance to be part of a forward-thinking company where your contributions will drive success and innovation. Apply now to start your journey as a Business Data Analyst! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

IT Service Delivery Manager Location: Watford (Hybrid: 3 days office / 2 days WFH)Salary: Up to £80,000 + bonusBenefits: Private healthcare, £500 monthly car allowanceHours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Delivery Manager to take ownership of end-to-end IT service delivery across their front office environment. This is a key leadership role responsible for ensuring services consistently deliver business value, operate efficiently, and meet the needs of a fast-paced organisation. You will oversee the full lifecycle of several business-facing services within a multi-vendor, outsourced model—applying strong SIAM, ITIL, and IT Asset Management best practice. A major focus of the role is driving service quality, operational performance, and continuous improvement, while building strong relationships with business stakeholders and internal technology teams. Key Responsibilities Service Leadership & Business Partnership • Build trusted relationships with stakeholders to understand business drivers and ensure IT services support operational performance., • Manage the lifecycle of all front office services: from design to operation and improvement., • Maintain accurate Service Catalogue, CMDB, and hardware/software repositories., • Ensure smooth transition of new or changed services into operations., • Service Desk & end-user support, • Desktop, laptop & tablet provisioning/repair, • Software asset management & licensing, • Mobile phone services, • Peripherals & accessories support, • Printing/scanning services, • Integrate processes across internal teams and external suppliers., • Ensure all vendors adhere to standards and governance frameworks., • Monitor SLAs, KPIs and drive service improvements., • Ensure timely resolution and drive root cause prevention., • Lead initiatives to enhance user experience and service efficiency. Essential Experience: • Strong background managing end-user workplace services (service desk, devices, mobile, printers, software licensing)., • Proven delivery in multi-vendor or outsourced IT environments., • Expertise in IT Asset Management, ITIL and SIAM., • Excellent stakeholder management and communication skills., • Solid experience in incident, problem, and change management., • Comfortable managing budgets and reporting service performance., • Familiarity with front office business processes., • Experience leading operational teams of 6–10 people.

Payroll Manager Your new company An established and growing organisation is seeking an experienced Payroll Manager to take ownership of their multi‑site, high-volume payroll function.This is a pivotal role ensuring accurate, timely, and compliant payroll processing across the business. Your new role As Payroll Manager, you will lead the end‑to‑end payroll process, working closely with your Payroll Administrator direct report to deliver a high‑quality payroll service. You will be responsible for ensuring all statutory, HMRC, and pension reporting requirements are met while maintaining a strong focus on accuracy and deadlines. Key Responsibilities • Manage and process multiple monthly payrolls from start to finish, ensuring accuracy and timely completion., • Handle all payroll inputs, including:, • New starters, leavers, and changes to employee details, • SSP, SMP, and other statutory payments, • Data entry and hours verification within Sage, • Auto‑Enrolment pension processes, • Export and upload net salary payments via NatWest and Lloyds online banking portals., • Submit FPS returns and ensure full HMRC compliance., • Liaise with off‑site administrators to ensure accurate information flow., • At least 5 years’ experience in a similar payroll management role., • Strong working knowledge of UK payroll legislation, HMRC guidelines, and pension auto‑enrolment., • Hands-on experience processing multiple payrolls in a fast‑paced environment., • Proficiency with Sage payroll systems and online banking portals., • Excellent attention to detail and ability to work to strict deadlines. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4767851

Home Manager | Elderly Nursing, Dementia & Residential Care Home Location: Watford Salary: £75,000 – £80,000 per annum + 30% Bonus Are you an experienced Home Manager ready to lead an established, well-regarded care home? Do you combine clinical credibility with strong commercial awareness? Are you passionate about delivering exceptional, person-centred care while driving performance and team engagement? Then this could be the opportunity for you. We are working with a respected care provider seeking an experienced and dynamic Home Manager to lead a large, purpose-built elderly care home in Hertfordshire. The service provides high-quality nursing, dementia, and residential care and holds a strong reputation within the local community. This is an excellent opportunity for a proven leader to take full operational responsibility for an established service, maintaining standards of excellence while driving further growth, quality, and team development. Key Responsibilities • Provide full operational leadership of the home, ensuring outstanding standards of nursing, dementia, and residential care., • Lead, develop, and inspire a stable, high-performing multidisciplinary team., • Maintain full regulatory compliance and strong governance frameworks., • Drive occupancy, financial performance, and long-term sustainability., • Build and maintain strong relationships with residents, families, local authorities, and healthcare professionals., • Proven experience as a Home Manager within an elderly nursing and/or dementia care setting., • NVQ Level 5 in Leadership & Management (or equivalent)., • Nurse-qualified (RGN/RMN) preferred, though experienced non-clinical managers with strong operational oversight will be considered., • Demonstrable success in achieving positive regulatory outcomes and managing compliance., • Strong commercial acumen with experience managing budgets and improving occupancy., • Salary of £75,000 – £80,000 per annum (DOE)., • 30% performance-related bonus., • Life Insurance., • Private Health Insurance. If you’re an experienced Home Manager who enjoys taking ownership, building structure, and leading from the front - this is a genuine opportunity to make a difference in a large, established home. If that sounds like you, email your CV to or call 023 9231 3048 or call 07470 420416

ABOUT THE ROLE- A £2000 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role. PLEASE NOTE THAT THIS ROLE REQUIRES 2 SHIFTS TO BE WORKED ON THE FLOOR AND 15 HOURS SUPERNUMERARY As Care Home Deputy Manager & Clinical Lead of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Skilled Worker visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 0508

You will lead the F&B team day-to-day, ensuring smooth service, quality food, and excellent guest experiences. Increase sales through upselling, manage stock and hygiene, and step in for the Deputy manager when needed. Leading by example is key and youll have the passion and drive to bring new ideas to the table. Shifts will vary between early 7-3.30, late 14.30 to 23.00 and 12-8pm. 5 days over 7. W... TLNT1_UKCT

Service Relationship Manager Salary Range: 80,000.0 GBP - 90,000.0 GBP Location: Watford 4 days/week in office Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL (v3 or v4) and practical experience applying ITIL principles in a live service environment., • Experience managing complex, mission-critical B2B technology services, ideally in regulated or high-availability environments., • Comfortable working across technical teams, with a good understanding of software platforms, infrastructure and operational support models., • Proven ability to build trusted customer relationships and operate confidently with senior stakeholders., • Strong analytical skills, able to interpret service data and turn insight into improvement actions., • Excellent communication and stakeholder management skills., • Fluent in English, both written and verbal., • ITIL certification is strongly preferred (Foundation minimum; higher levels a plus). Job Description This role is accountable for owning the end-to-end service relationship with assigned customers, acting as the single point of accountability for service quality, performance and continual improvement. Operating within an ITIL-aligned service management framework, you will work closely with customers and internal teams to ensure services are delivered in line with agreed SLAs, drive continual service improvement (CSI), and build trusted, long-term partnerships based on transparency and outcomes. Own and manage the service relationship with assigned customers, acting as the primary point of contact for all live service matters. • Represent the customer within Scientific Games, ensuring service performance, risks and improvement opportunities are clearly understood and acted upon. • Lead and maintain ITIL-based service governance, including service reviews, SLA reporting, KPI tracking and escalation management. • Develop, agree and track Continual Service Improvement (CSI) plans, driving measurable improvements in service quality, resilience and customer satisfaction. • Coordinate with internal teams across service operations, engineering, infrastructure, testing and delivery to resolve incidents, problems and service risks. • Ensure timely and effective handling of incidents, problems and major service events, including customer communication and post-incident reviews. • Monitor service performance trends and proactively identify risks, dependencies and improvement opportunities., • Support service onboarding, transitions and changes, ensuring customers experience smooth and controlled service evolution.

About Persistent: We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 21 sequential quarters of growth with $389.7M in Q1 FY26 revenue, up 3.9% Q-o-Q and 18.8% Y-o-Y growth. Our 25,000+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been named the fastest-growing Indian IT services brand in the “Brand Finance India 100” 2025 report. We were also cited as a Leader in the ISG Provider Lens™ 2025 for Digital Engineering Services 2025 and the Everest Group Talent Readiness for Next-generation Application Services PEAK Matrix® Assessment 2025 About Position and details: • Role: Project Manager, • Location: 37 Clarendon Road, Watford, • Hybrid: 2 days to office, • Job Type: Permanent role Key Responsibilities: Own the technical delivery roadmap across data ingestion, ETL/ELT pipelines, data lake/warehouse models, streaming workloads, and analytics products. Own and Supervise Quality, Testing & Release Governance Required Expertise:- • Overall experience: 12 to 14 years, 6+ years relevant project management experience with focus on delivering cross-functional programs and projects with some technical background., • Must be an exceptional planner who is highly organized with attention to detail, self-directed, and able to manage complex programs in a timely manner., • Experience working in an agile software development environment, • Delivering to a strategy via incremental releases with a blend of business and technical knowledge, • Must have experience in release planning, iteration planning, estimation, • Must have agile/Scrum expertise, able to mentor, teach and implement into existing teams, • Experience working with Continuous integration tools preferred Demonstrated ability to lead cross-functional virtual teams to deliver on key program objectives, • Competitive salary and benefits package, • Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications., • Opportunity to work with cutting-edge technologies., • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards, • Annual health check-ups “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”

Job Description Billing Education Recruitment Manager – Harrow Office 📍 Location: Middlesex House, 130 College Road, Harrow, HA1 1BQ (Harrow on the Hill is the nearest station which is on the Metropolitan line) 💼 Contract: Full-time, Permanent 🕐 Working Hours: • Term Time: 07:00 – 17:00 (1.5-hour lunch break), • School Holidays: 09:00 – 16:00, • 💷 Salary: £40,000 – £75,000 per annum + Uncapped Commission & Bonuses, • 📌 This is a fully office-based role. Remote or hybrid options are not available. About Enlighten Supply Pool Enlighten Supply Pool is one of the UK’s leading providers of supply teachers and education support staff, with over 15 years of trusted service. Known for quality and professionalism, we pride ourselves on making meaningful matches between educators and schools, ensuring the best outcomes for both. The Opportunity We’re looking for a Billing Education Recruitment Branch Manager to lead and grow our high-performing Harrow office. This is a fantastic opportunity for someone with a proven agency recruitment background—ideally within the education or social care sectors—who is ready to take their leadership to the next level. As a Billing Branch Manager, you’ll lead a team of Consultants and Resourcers while continuing to manage your own successful desk. You’ll drive business development, mentor staff, and shape the strategic direction of the branch with the support of senior management. Key Responsibilities • Lead from the front with your own billings and client development, • Manage, inspire, and grow a team of Recruitment Consultants and Resourcers, • Develop and execute branch sales plans and strategies, • Conduct regular 1-2-1s and team meetings to support performance and wellbeing, • Hire and develop talent in line with Enlighten’s values and growth plans, • Foster a high-performing, motivated, and collaborative team culture, • Monitor team performance, providing coaching and feedback, • Maintain strong client and candidate relationships, ensuring satisfaction and quality service, • Act on feedback from our Learning & Development and senior leadership teams What We’re Looking For • Proven billing success in agency recruitment (education sector preferred), • Experience in leading or managing a recruitment team, • Strong knowledge of the education recruitment market (or similar sectors), • Results-driven, resilient, and passionate about growth and leadership, • Exceptional interpersonal and team-building skills What You’ll Get in Return • Uncapped commission structure (no threshold on personal billings), • Bonuses & branch incentives including shares in the business, • The most effective training and coaching in the industry, • Clear career progression and promotion opportunities, • Reduced working hours during school holidays, • Fun and sociable team environment with regular company events, • Dress-down Fridays and other team perks Ready to Join Us? If you're an ambitious recruiter looking to take the next step in your career, or an established manager ready for a new challenge, we want to hear from you. 👉 Apply now or reach out for a confidential conversation.

FIRST AND LAST NAME IN OLIVE OIL For over 150 years, Filippo Berio has been synonymous with authentic premium olive oil and uncompromising quality. Today, we continue to grow our trusted brand across the UK grocery, discounter & wholesale landscape, across multiple category’s, bringing Authentic Italian excellence to every kitchen! The role We’re looking for a dynamic Senior National Account Manager to drive Filippo Berio’s growth across Grocery Multiples. In this pivotal role, you will build influential customer relationships, lead annual account planning, and deliver against ambitious sales, volume, and profit targets. You’ll manage promotional investment, identify new business opportunities, and optimise product availability and merchandising to maximise category performance. Working cross‑functionally with Marketing, Sales, Finance, Logistics and external retail partners, you’ll act as the key catalyst for brand success — bringing commercial acumen, strategic thinking, and a proactive, results‑driven mindset to one of the most iconic brands in the category. The ideal fit • Experience in a Senior / National Account Manager role or equivalent, • Must have experience managing a P&L within Top 4 Grocery., • Ideally exposure to Tesco and/or Sainsburys, • Passion for achievement; integrity and drive with a strong desire to make things happen, • Is a change champion and pioneers new ideas and approaches, • Strong, confident communicator with good influencing and interpersonal skills with a capability to flex style when appropriate, • Comfortable working in a small dynamic team, • Self starter Salary: £competitive to attract the right talent. (Please discuss with FMCGExec) Location: Circa 3 days in Borehamwood HQ. If you believe in your ability and wish to develop your career please click ‘apply’ and one of our team will be in touch. Please Note – This is an exclusive agreement between Filippo Berio and FMCGExec so all third party applications will be forwarded on to Chloe to manage as part of our agreed process.

Senior Engineer Galldris Group Location: Radlett Infrastructure and Highways Project, Hertfordshire An exciting opportunity has arisen for a Senior Engineer to join our London Region on our Radlett Infrastructure and Highways Project. To be considered, you will come from a Construction or Civil Engineering background and have been in the role of a Senior Engineer with section 278 and highways experience. The Senior Engineer will be responsible for the managing the engineering ensuring works are constructed to the contract drawings, specifications, procedures, and plans, whilst managing site and trainee engineers. Key Accountabilities to include but not limited to: Health, Safety & Environment: • Writing/Checking RAMS and TBS, communicating to workforce and monitoring compliance, • Contribute to the achievement of Galldris’ Safety Targets and zero tolerance of unsafe working practices, • To establish and implement site systems and controls consistent with Galldris company standards and project requirements including health, safety and quality systems and project engineering standards, • Check Permits issued by the Principal Contractor and ensure they are received in a timely manner for works to proceed Programme & Progress: • Contribute and review the short-term lookahead programmes and reporting feedback on site, • Feedback and report issues on site which may delay programme or progress, • Assist with preventing, identifying, and rectifying issues on site which may impact the programme Design & Design Assurance • Permanent Design – Familiarising yourself with the design drawings, specifications and setting out requirements and ensure accurate construction in accordance with requirements, • Temporary Works Design – Carry out the TWC role, supporting and identify temporary works requirements, produce design briefs, and understand and communicate temporary works designs to site team and monitor installation to ensure compliance, • MARs – Raising Material Approval Records and procuring materials in line with programme, • TQs – Highlight issues and raise queries from review of drawings and specifications and from site inspections, and raise with relevant party, drawing sketches where required Quality Management • Lead Quality Assurance and Management on both projects, • ITPs – Writing/checking ITPs, communicating to workforce and checking the process is being followed, • QA Records – Ensuring and keeping organised and accurate QA records in accordance with ITPs and project requirements, • NCRs & Defects – Lead on documenting, tracking, closing out, and sharing lessons learnt to avoid reoccurrence, • Quality Handover Documentation – Collating information in accordance with ITPs and handover requirements, • Quality Readiness Reviews – lead on readiness reviews whilst capturing lessons learnt / improvements Skills: • Good communication, people, and team management skills, • Ability to speak up on HSEQ matters and lead by example, • Use of Fieldview / Dalux (or similar) web and mobile BIM software, • Proficiency in design software, such as AutoCad / Autodesk / Sketchup (desirable) Qualifications: • Degree/HNC in Civil Engineering, or equivalent, • Member of Institute of Civil Engineers or working towards (desirable), • IOSH Managing Safely or SMSTS, • Valid CSCS card, • TWC Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

FIRST AND LAST NAME IN OLIVE OIL For over 150 years, Filippo Berio has been synonymous with authentic premium olive oil and uncompromising quality. Today, we continue to grow our trusted brand across the UK grocery, discounter & wholesale landscape, across multiple category’s, bringing Authentic Italian excellence to every kitchen! The role We’re seeking an ambitious Junior National Account Manager to accelerate Filippo Berio’s growth across key retail and discounter channels. In this commercially critical role, you’ll manage a portfolio of national accounts, lead strategic planning and negotiations, and deliver volume, value and profit targets with full P&L ownership. You’ll build trusted relationships with buyers, shape and execute Joint Business Plans, and drive NPD listings and category growth. Working collaboratively with Marketing, Category, Supply Chain and Finance, you’ll ensure flawless delivery of launches and promotions while using data sources such as Kantar, Nielsen and IRI to unlock insights and identify new opportunities. If you thrive in a fast‑paced FMCG environment and want to play a key role in the success of an iconic global brand, this is the perfect next step in your career. The ideal fit • Experience in a National Account Executive role or equivalent, • Have experience managing a P&L, • Passion for achievement; integrity and drive with a strong desire to make things happen, • Is a change champion and pioneers new ideas and approaches, • Strong, confident communicator with good influencing and interpersonal skills with a capability to flex style when appropriate, • Comfortable working in a small dynamic team, • Self starter Salary: £competitive to attract the right talent. (Please discuss with FMCGExec) Location: Circa 3 days in Borehamwood HQ. If you believe in your ability and wish to develop your career please click ‘apply’ and one of our team will be in touch. Please Note – This is an exclusive agreement between Filippo Berio and FMCGExec so all third-party applications will be forwarded on to Chloe to manage as part of our agreed process.

Join a business that’s transforming one of the UK’s most iconic services. This is a high-impact role at the heart of a major technology transformation — helping ensure complex systems work seamlessly, securely, and at scale. What You’ll Be Doing: • Owning and delivering the end-to-end test strategy for retail and corporate systems, • Leading test activities across internal teams and external partners, ensuring early and effective QA involvement, • Managing and maintaining in-house test labs supporting the retail terminal network, • Tracking test progress and quality KPIs — turning data into insight and action, • Introducing new testing approaches, tools and innovations (including AI-driven techniques), • Building, leading and mentoring a high-performing QA team, • Championing collaboration across functions and fostering trusted relationships with stakeholders Main Skills Needed: • Proven experience in test management across retail and business systems, • Solid grasp of software testing across the lifecycle — including automation and performance testing, • Strong understanding of quality KPIs and how to forecast trends, • Excellent stakeholder management and vendor coordination skills, • Confidence under pressure and a clear focus on delivery, • Team leadership experience, with a collaborative and inclusive style What’s in It for You: • Be part of a once-in-a-generation transformation, • Work with forward-thinking teams and cutting-edge tech, • Lead meaningful work that helps fund good causes, • Inclusive culture where your voice counts and your growth matters, • A role that blends challenge, purpose, and career progression Careers move fast. Let’s make sure yours is heading the right way. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Introduction: A major UK retail brand is undergoing a large-scale data transformation, using analytics to power smarter decisions and better customer experiences. They’re now looking for a Lead BI Business Analyst to help shape how data is used across the business and guide the next phase of their BI capability. Role Overview: Location: UK (Hybrid) Industry: Retail / Entertainment / Data & Analytics What You’ll Be Doing: • Leading and mentoring a team of BI-focused Business Analysts, setting standards for reporting, documentation and best practice., • Owning and shaping the BI roadmap, balancing short-term reporting needs with longer-term data platform improvements., • Acting as the subject matter expert for Power BI, including data modelling, DAX development and dashboard performance optimisation., • Working closely with data engineers to ensure reporting pipelines and datasets are built for scalable, high-quality analytics., • Partnering with stakeholders across marketing, finance and operations to translate business needs into effective reporting solutions., • Delivering analytics initiatives end-to-end — from requirements gathering and backlog management through to UAT and rollout., • Driving improvements in data quality, governance and access control across reporting environments., • Supporting the rollout of self-service BI by designing intuitive dashboards and enabling business users to work confidently with data., • Running training sessions, demos and knowledge sharing to improve data literacy across the organisation., • Strong background in BI and analytics with extensive experience delivering reporting and data insight solutions., • Advanced Power BI expertise including data modelling, DAX and dashboard optimisation., • Experience leading BI or reporting-focused Business Analysts and establishing consistent ways of working., • Proven ability to deliver BI projects end-to-end within agile or hybrid delivery environments., • Strong stakeholder engagement skills with the ability to translate complex technical concepts into clear business insight., • Understanding of data governance, security and regulatory considerations within data environments., • Experience working with enterprise-scale data platforms and modern analytics tooling., • The opportunity to shape the future of a major national-scale data and analytics platform., • A leadership role where you can influence both strategy and hands-on delivery., • A collaborative, forward-thinking data environment focused on innovation and continuous improvement., • The chance to work across multiple business functions and drive real commercial impact with data., • A culture that values inclusion, personal growth and bringing your full self to work. Careers move fast. Let’s make sure yours is heading the right way. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Data Delivery Lead Watford Junction | Hybrid Up to £90,000 A senior data leadership role responsible for owning the end-to-end delivery of data products, analytics and reporting across a large, regulated organisation. This isn’t a project management role. You’ll be accountable for what gets delivered, why it matters, and how teams are set up to deliver high-quality data products that drive real business value. The role: You’ll act as the single point of contact for data delivery, owning prioritisation from initial business requirement through to development completion. Working closely with Product Owners and senior stakeholders, you’ll balance strategic initiatives with high-impact smaller pieces of work, ensuring delivery is efficient, well planned and aligned to business goals. You’ll lead three core functions - Business Analysis, Data Engineering and Reporting. What you’ll be doing: • Owning the end-to-end delivery of data products, dashboards and data feeds, • Acting as the single point of contact for analytics and reporting delivery, • Partnering with Product Owners and senior stakeholders to shape priorities, • Translating business problems into clear, deliverable data solutions, • Leading planning and prioritisation across BA, engineering and BI teams, • Ensuring delivery quality, efficiency and consistency across the function, • Keeping teams focused on initiatives that drive commercial and regulatory impact, • Staying close enough to the detail to challenge, support and guide teams effectively Your skills & experience: • Extensive experience leading BI, analytics or data delivery functions, • Proven delivery of complex, large-scale data or analytics programmes, • Strong background in business partnering and stakeholder management, • Comfortable owning prioritisation, trade-offs and delivery outcomes, • Experience working across Business Analysts, Engineers and BI teams, • Hands-on understanding of reporting and analytics - specifically in Power BI, • Experience in regulated or complex environments is highly beneficial, • Able to quantify and communicate the value of data products to the business

• Job Title: Regulatory Affairs Manager (Wound Care), • Location: Watford Area, Hertfordshire, UK – 100% On‑Site, • Job Type: Full-Time, permanent role 5+ Years’ Experience in UK CE Marking & ISO 13485 Required Cpl Life Sciences is partnering with a small but growing medical device organisation specialises in innovative wound care solutions designed to improve healing outcomes and patient quality of life. With an expanding product portfolio and a commitment to quality, safety, and regulatory excellence, the business is seeking an experienced Regulatory Manager to lead and strengthen regulatory operations. As the Regulatory Manager, you will take ownership of all regulatory activities for a range of Class I medical devices, ensuring full compliance with UKCA, CE, and relevant UK MDR/ISO 13485 requirements. You will act as the key regulatory authority within the organisation, partnering closely with Quality, R&D, Operations, and external stakeholders to ensure timely approvals, compliant documentation, and smooth market access. This position is ideal for a hands‑on regulatory professional who thrives in a small but growing organisation. You will be responsible for anything regulatory-related and will be the face of the function. Key Responsibilities Regulatory Strategy & Compliance • Lead regulatory compliance for Class I wound‑care medical devices across UK and EU markets., • Manage and maintain all Technical Files, ensuring alignment with UK and EU requirements and ISO 13485 requirements., • Oversee and update Declarations of Conformity, UKCA/CE marking processes, and product registrations., • Ensure all regulatory documentation meets current standards, including risk management files, clinical evaluations (where applicable), PMS documentation, and labelling., • Work closely with the Quality team to maintain a compliant ISO 13485 Quality Management System., • Provide regulatory guidance to R&D, Operations, and Commercial teams during product development, change control, and lifecycle management., • Review and approve labelling, artwork, IFUs, packaging, and promotional materials for compliance., • Support Post‑Market Surveillance activities, including vigilance reporting and trending., • Ensure timely assessment and documentation of product changes, field actions, and regulatory updates. About You Essential Requirements • Minimum 5 years’ regulatory experience within the medical device industry, specifically with UK/EU Class I devices., • Proven expertise in CE marking, UKCA requirements, and building/maintaining technical documentation., • Strong working knowledge of ISO 13485., • Experience collaborating with cross‑functional teams in a manufacturing or R&D environment., • Excellent attention to detail, strong communication skills, and ability to manage multiple projects., • Experience within wound care or similar product categories., • Exposure to higher‑class devices or notified body interactions., • Understanding of risk management (ISO 14971). What the Company Offers • Opportunity to take full ownership of the regulatory function within a growing business., • Close‑knit team environment with genuine influence over product and compliance direction., • Competitive salary and benefits package., • Career growth as the business scales and expands regulatory operations. Please not this role does not offer job sponsorship and you MUST hold the full right to work in the UK now and in the future without any restrictions. As mentioned above this role is 100% on site and you must live in a commutable distance. For more information please contact

Our client is a premier boutique practice and the leading "go-to" for institutional lenders, challenger banks, and bridging finance providers. Recognised for their "challenger" mentality and technical precision, they specialise in high-value property finance and sophisticated asset recovery. Operating under a partner-led structure that prioritises speed and commercial "cut-through," they offer a fast-paced environment where technical expertise is rewarded over corporate bureaucracy. We are seeking an experienced Associate Solicitor to join an award-winning Dispute Resolution department. Working directly alongside a lead Partner, you will take full ownership of lender-led instructions that sit at the intersection of Property Litigation and Contentious Insolvency. This is a pivotal role for a practitioner who wants to escape the London commute without sacrificing the quality of High Court instructions or high-stakes recovery work. We welcome applications from more experienced solicitors seeking a senior-level platform at a specialist firm. Key Responsibilities • Strategic Portfolio Recovery: Manage the entire lifecycle of lender-led instructions, from initial default through to final debt realisation., • Complex Possession: Execute contested mortgage possession work for commercial and residential assets., • Contentious Insolvency: Lead on bankruptcy petitions, winding-up proceedings, and litigation involving antecedent transactions under the Insolvency Act 1986., • Professional Negligence: Pursue high-value claims against solicitors, valuers, and title insurers where professional error has compromised a lender’s security., • Technical Mastery: Navigate indemnity claims against the Land Registry and manage County/High Court proceedings with commercial efficiency. About You • Qualified Solicitor (England & Wales): Minimum 2 years PQE with a robust background in Property Litigation or Insolvency., • Technical Independence: You are a practitioner comfortable managing a high-quantity, varied caseload from initial instruction to final conclusion ("cradle-to-grave")., • Commercial Mindset: You understand that "winning" for a lender means swift asset realisation; you are resilient, decisive, and provide actionable advice. Location: Elstree / Borehamwood (Hertfordshire) Experience: 2+ Years PQE (More experienced solicitors/practitioners are welcome to apply) Salary: From £50K plus bonus and benefits Terms: Permanent, Full-time, On-site

Lead Structural Engineer (Chartered) 📍 Hertfordshire / North West London area (3 days in office) 💼 Exceptional Technical Environment | Career Development | Industry-Leading Organisation 💰 Salary up to £75,000 + benefits Zest4Talent are proud to be partnering with a highly respected organisation within the built environment sector who are looking to appoint a Lead Structural Engineer to strengthen their structural technology capability. This is an excellent opportunity for a Chartered Structural Engineer (MIStructE / MICE) with strong technical expertise to join an organisation known for its contribution to engineering excellence, structural testing and innovation across the UK construction industry. The Opportunity You will be joining a technically driven environment where engineering integrity, research and quality sit at the heart of the organisation’s work. They are seeking someone who can: • Provide technical leadership across structural engineering and testing activities, • Apply strong expertise in BS and EN codes and standards, • Oversee complex structural engineering projects and technical services, • Coordinate multidisciplinary teams including engineers and technicians, • Contribute to technical proposals, reports and client engagement, • Support the organisation’s reputation within the structural engineering and built environment community Experience with structural behaviour analysis, structural fire engineering, or FEA modelling would be highly advantageous. This role requires three days per week in the office, as collaboration with engineering and technical teams is an important element of the position. Why Join? This organisation is widely recognised for its technical expertise and contribution to the built environment. You will be joining a team working on complex engineering challenges, structural testing programmes and industry-leading technical work. This role offers the opportunity to play a key part in shaping structural engineering capability within a respected organisation while working alongside highly experienced technical specialists. Interested in applying or learning more? 📞 Matt – 07968 441234 📧 All applications are handled with the strictest of confidence. If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. Zest4Talent are a specialist recruitment agency working on behalf of our clients. Zest4Talent values inclusivity and diversity and are committed to promote equal opportunities for all our candidates. All our consultants are Recruitment and Employment confederation trained and accredited

We are seeking an experienced and motivated Registered Manager to lead a new children’s residential care home in North West London. This is an opportunity to take full operational responsibility for a home supporting young people with emotional and behavioural needs, ensuring high-quality care delivery in line with regulatory standards and best practice. The successful candidate will demonstrate strong leadership capability, sound knowledge of safeguarding frameworks, and a proven track record of achieving positive outcomes for children and young people. Key Responsibilities • Register with Ofsted as the Registered Manager and maintain full compliance with regulatory requirements., • Provide effective leadership, supervision, and performance management to the staff team., • Ensure the home operates in accordance with the Children’s Homes Regulations and Quality Standards., • Promote a therapeutic, child-centred culture that prioritises safeguarding and wellbeing., • Oversee care planning, risk assessments, and placement matching., • Manage budgets, resources, and occupancy levels effectively., • Develop and maintain strong partnerships with local authorities, families, and external professionals., • Lead inspections and implement continuous improvement strategies to achieve positive inspection outcomes. Essential Requirements • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), • Minimum 2 years’ experience in a management role within a children’s residential setting, • Strong working knowledge of safeguarding legislation and regulatory frameworks, • Experience managing Ofsted inspections, • Demonstrable leadership and staff development skills, • Full UK driving licence Desirable • Experience supporting young people with EBD (Emotional and Behavioural Difficulties), • Proven record of achieving “Good” or “Outstanding” inspection outcomes, • Therapeutic or trauma-informed practice training Personal Attributes • Resilient and emotionally intelligent, • Strong decision-making and problem-solving skills, • High level of professional integrity, • Ability to balance compliance, care quality, and commercial performance What We Offer • Competitive salary package, • Performance-related bonus, • Ongoing professional development, • Supportive senior leadership structure, • 28 days annual leave (inclusive of bank holidays), • Pension scheme Safeguarding Statement We are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an enhanced DBS check and satisfactory references. If you are a dedicated leader passionate about improving the lives of vulnerable young people and ready to take the next step in your career, we would welcome your application

Project Manager Galldris Group Location: Radlett Infrastructure and Highways Project, Hertfordshire An exciting opportunity has arisen for a Project Manager to join our London team. To be considered, you will come from a Civil Engineering background with previous experience in Civils project delivery, in both pre-construction and construction stages. Strong experience in highways works with complex traffic management phases and management of utility diversion works is desirable. The Project Manager will be accountable for every aspect of a project, including the planning, execution, monitoring, control, and closure within agreed timeframes and budgets, and in accordance with Galldris Management system and contract, client, and stakeholder requirements. Key Accountabilities to include but not limited to: • Contribute to the achievement of Galldris’ safety targets and zero tolerance of unsafe working practices and occurrences, • Strong, visible, proactive leadership with regard to health, safety, environment, and quality standards, • Establish and implement site systems and controls consistent with Galldris company standards and contract requirements, • Oversee and ensure that the project contract documents are understood and that the contract is being administered correctly, • Organisation of resources for the overall control and execution of the works, including the selection of sub-contractors to carry out the works, • Understand the programme and ensure good programme management:, • Short-term planning and communication of the programme with the team, • Correct administration and approval of contract programme and narrative (i, Cl31, Cl32, CE programmes), • Ensure that contract/key dates, resource requirements, production rates, milestones, and targets are established, monitored, and controlled, • Ensure the programme is adequately resourced with staff, operatives, and the supply chain, • Oversee and ensure that both cost and value are managed correctly and reported, • Update resource planning and contingencies every month, • Track and recover change and add value where required, • Ensure that the project team complies with all relevant safe systems of work, • Provide resources and provide active management for any third-party liaison and management of interfaces, • Secure materials and plant necessary to meet specifications and planned programme of work, • Support and endorse the Galldris Behavioural Safety programme and the use of hazard observation reporting (or Customer lead initiatives where required), • Ensure that the Galldris project team is correctly managing quality in accordance with the Quality Management Plan, including ITPs, Check Sheets/WIS, and NCRs, • Ensure non-conformance reports are produced, investigated, and closed out in a timely manner, with an understanding of costs, • Provide Defect-free handover, • Set up and ensure document control procedures and electronic platforms are in place and adhered to correctly, • Development of project controls for internal and external reporting, • Adherence to any internal/external KPI reporting, • Management/coordination of designers and consultants (when the project has design responsibilities):, • Input in designer/consultant contracts, • Input into the designer deliverables and timely delivery of the design programme, • Support the design management function and adhere to the design management procedures, • Contributing to the value engineering and buildability of the project, • Support and develop the Galldris Project staff, • Actively manage risks and opportunities, • Prepare Monthly Project Progress Reports and lead presentations to the customer, • Prepare and present the Monthly Project Reviews and CVRs to Galldris Senior Management Team, • Support work-winning team and bid managers with opportunities and pipeline, • Ensure customer and supply chain feedback surveys are completed, and improvements are addressed, • Lead by example, • Demonstrate behaviours that create a positive leadership shadow to the Galldris project team whilst providing professional credibility and integrity with our customers, • Undertake other duties commensurate with the level of this position, • Comply with Company policies & procedures Experience/Knowledge: • A successful track record of operational delivery of civils and highways projects, • Strong knowledge of construction techniques and temporary works, • Good knowledge and experience of NEC forms of contract, • Experience with highways works, • Detailed knowledge of the requirements and implementation of CDM Regulations and Health, Safety, Quality, and Environmental systems Skills: • IT literate, • Excellent communication skills, both verbal and written, • Ability to work on own initiative, • Meticulous, organised, proactive with a positive attitude and willingness to learn, • Self-motivated and enthusiastic, • Excellent organisational and planning skills, • Ability to build collaborative relationships at all levels Qualifications: • Relevant formal qualification is desirable: HNC, HND, Degree, • SMSTS and Managers CSCS (NVQ Level 7), • Appointed Persons desirable but not crucial Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

Working options | Office-based with optional rotational remote working in line with divisional requirements Working pattern | Full time Working hours | 37.5 (Monday – Friday) hours per week Reports to | Head of Legal and COFA What we’re looking for: To lead the day-to-day financial operations of Landlord Action, ensuring full compliance with the Solicitors Regulation Authority (SRA) Accounts Rules. The role will oversee all legal cashiering activities, maintain rigorous financial controls, and support the production of high-quality management reporting. The Legal Cashier Lead will utilise strong management accounts knowledge and extensive experience within an SRA-regulated environment to safeguard client money, uphold regulatory standards, and contribute to effective financial decision-making across the business. Responsibility and accountability: • Lead all client and office account operations in full compliance with the Solicitors Accounts Rules (SAR), maintaining up-to-date regulatory knowledge., • Authorise payments, transfers and reconciliations, ensuring strong internal controls and prompt resolution of discrepancies., • Oversee daily, weekly and monthly bank reconciliations and monitor residual client balances., • Maintain and enhance financial controls, audit trails, AML procedures, and overall compliance standards., • Act as the primary contact for SRA accounts-related queries and lead preparation for internal/external audits., • Support management accounting, including monthly P&L, financial performance reporting, budgeting, forecasting and KPI analysis., • Monitor cash flow, working capital, fee earner profitability, aged debt and disbursement processes., • Oversee billing, invoicing and supplier payment processes., • Supervise and develop legal cashier(s) and drive process improvements across the finance function., • Build effective working relationships with legal, operational and leadership teams. People management • Daily line management of Legal Cashier(s). Where other teammates undertake similar work, to provide advice, guidance, and feedback directly to those teammates, • Attend all training and briefing sessions relevant to people management, • Conduct recruitment and onboarding practices in line with established Company procedures, • Make sure all teammates complete allocated mandatory learning within specified deadlines each year, • Make sure all teammates are appraised throughout the financial year in accordance with Company guidelines, identifying and providing areas for development or additional training in consultation with the People team where appropriate, • Make sure all absences and disciplinary issues are handled in accordance with Company guidelines; absences must be recorded on Company systems and return to work interviews conducted within laid down timescales, • Potential disciplinary issues should be raised and discussed with the People team with mutual agreement being reached as to the way forward. Should any disciplinary meetings (informal or formal) with teammates be necessary, full notes are to be taken, and the People team are to be kept informed, • Foster a culture of collaboration, continuous learning, and high performance within the team, aligned with Company values, • All the above are to be managed in accordance with the Company values and established HFIS procedures Personal responsibilities: • Adhere to all HFIS and Brown and Brown (Europe) policies and procedures, • Act in line with HFIS company values at all times, • Complete all allocated regulatory topics (My Learning) within specified deadlines each year, • Make sure all Company security procedures, as detailed in the Personal Information Security Policy, are followed and any areas of concern are notified to your line manager Experience, knowledge and skills needed: • Significant experience in legal cashiering within an SRA-regulated law firm., • Demonstrable experience in legal cashiering or a similar finance role within a law firm with a strong understanding of legal financial processes., • Proficient with legal accounting systems (LEAP desirable), Xero, and advanced Excel (pivot tables, lookups, reporting)., • Proven experience producing management accounts and working with external auditors/accountants., • Experienced in supervising or mentoring finance staff., • High accuracy, strong analytical and problem-solving skills, and the ability to work independently., • Excellent communication, organisational and prioritisation abilities, with confidence liaising at senior levels.