Hospitality Assistant - Beechwood Grove-Hospitality
1 day ago
Eastbourne
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you. • We offer all team members 1 freemeal per shift., • Uniform provided., • EnhancedBank Holiday pay., • Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave., • Cycle to Work scheme – why not save money on commuting costs and improve your health at the same time., • Milestone Birthdays - get EXTRAtime off to celebratethat special birthday., • Company sickpay which is over and above the statutory entitlement. (subjectto length of service), • Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C's apply)., • Recognition and staff appreciation initiatives., • Health Cash Plan (subject to T&Cs)., • Death in Service Benefit (subject to T&Cs)., • Long service awards. And much more………. Location: Beechwood Grove, 44-48 East Dean Road, Eastbourne BN20 8EH Hours: 36 hours per week Pay: £ 13.20 per hour Contract: Part-time Shift: Days Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you. • Assisting with meal service either in resident rooms or dining rooms., • To ensure that water/drink jugs are regularly refilled in resident rooms., • Help set up and clear down tables before and after lunch service., • Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards., • Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked., • Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc. Essential • Previous experience of working in a similar role within a luxurious setting., • 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service., • Customer facing experience including building working relationships with internal and external stakeholders., • Reliable and punctual., • Ability to work as an effective team member., • A professional personal appearance and standards., • Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment., • Able to develop good working relationships and to represent the organisation professionally., • Able to build trust and demonstrate an awareness and understanding of individual differences., • Motivated to go above and beyond, and to work with passion and enthusiasm., • Motivated to contribute towards the team and home goals., • A commitment to grow and learn new things at work., • Able to remain approachable and calm under pressure. “Our mission”is to provide exceptional homes for people to live, love and be loved where everyone is part of our family. • Family, • Integrity, • Respect, • Exceptional, • Sustainable #J-18808-Ljbffr