Customer Service Administrator
14 days ago
Quedgeley
Temporary Customer Service Administrator 6881 Location: Quedgeley, Gloucester Start Date: ASAP Hours: 08:30 – 17:00, Monday to Friday Duration: Until end of May Pay: £13.19 per hour Key Responsibilities of a Customer Service Administrator: • Accurately raise, check and approve sales orders, ensuring 100% accuracy, • Support the Customer Success team with general administrative duties, • Manage inboxes, triaging emails and sending holding responses where needed, • Answer and direct inbound calls, providing a professional first point of contact, • Organise samples or swatches for customers as required, • Manage inbound and outbound post, • Greet visitors and manage reception/intercom queries, • Maintain and update client portals and internal systems, • Support with data entry and general administration Key Skills of a Customer Service Administrator: • Strong attention to detail with a high level of accuracy, • Excellent organisational skills and ability to manage a varied workload, • Confident communication skills, both written and verbal, • Good IT skills, including Microsoft Office, • Professional and friendly telephone manner, • Ability to work efficiently in a fast-paced environment, • Proactive and adaptable approach To be considered for this role, please contact Katie Tyrrell at First Base Employment