Luton
Job Title: Receptionist Industry: Construction Location: Luton Reports To: Office Manager / Operations Manager Job Purpose The Receptionist serves as the first point of contact for clients, suppliers, and visitors, ensuring a professional and efficient front-of-house operation. Within a construction environment, this role also supports administrative functions and helps coordinate communication across site teams and the office. Key Responsibilities • Greet and welcome visitors, clients, and contractors in a professional manner, • Answer, screen, and direct incoming phone calls and emails, • Manage incoming and outgoing post, deliveries, and courier services, • Maintain a tidy and organised reception and office area, • Schedule meetings, appointments, and manage meeting room bookings, • Provide administrative support to project managers and office staff, • Assist with document control (e.g., filing permits, drawings, health & safety documents), • Maintain records of site visitors and ensure compliance with sign-in procedures, • Order and manage office supplies and PPE stock as required, • Support onboarding of new staff and contractors (e.g., issuing passes, basic inductions) Key Skills & Experience • Previous experience in a receptionist or administrative role (construction industry preferred), • Strong communication and interpersonal skills, • Professional and approachable manner, • Good organisational and multitasking abilities, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Ability to handle confidential information with discretion, • Familiarity with construction terminology or document control systems is an advantage Personal Attributes • Reliable and punctual, • Proactive and able to work independently, • Calm under pressure in a busy environment, • Strong attention to detail, • Team-oriented with a flexible attitude Working Conditions • Office-based within a construction company environment, • May involve interaction with site teams, contractors, and external stakeholders