Regional operations manager jobs in LondonCreate job alerts

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. WBD Global Field Engineering... The Global Field Engineering (GFE) team are a dynamic and highly skilled group of broadcast engineers, who are tasked with managing and deploying a wide array of technical equipment used to deliver live Sports and News television broadcasts for Warner Bros. Discovery networks, at remote locations around the world including TNT Sports, Eurosport, and CNN. Based across the USA, UK & UAE, the team deliver seamless broadcast operations, often working in fast-paced, demanding environments. Just this year, the growing London based team have brought, European, Premier League and FA Cup football, The French Open at Roland Garros, Ultimate Cycling and US-based REMI operations for NHL, MLB, MLS, and NASCAR to sports fans internationally, with plans to deliver the Milano Cortina Winter Olympics, Snooker, UFC as well as many others. Additionally, the team supports the CNN network, providing real time coverage across a range of breaking news events across the world, including the Davos WEF in Switzerland, the Presidential Inauguration in Washington DC, the Papal funeral in Rome, NATO meetings in the Netherlands, news shows in Ukraine and a Presidential state visit to the UK. The team also supports with on the ground news coverage across fast moving news cycles, with plans to cover New Years Eve news specials as London venues. Your New Role… The role of Director, Global Field Engineering reports to the VP of Global Field Engineering and is accountable for managing the International Field Engineering Team. This position is responsible for ensuring the efficient deployment of field engineering resources across TNT Sports, Eurosport and CNN. Key responsibilities include delivering exceptional services to both internal and external stakeholders, ensuring compliance, and driving efficiencies and revenue growth. This role will be split between the Old Street and Chiswick offices, as well as requiring frequent travel to sports events to evaluate onsite live productions, consult with onsite customers, and help identify execution efficiencies. Your Role Accountabilities… Team Management • Responsible for leadership, hiring, training and oversight for ~12 team members across EMEA (1 Supervisor and a team of Engineers/Associates)., • Managing a team of over 12 staff in the Global Field Engineering Team, responsible for providing 24/7 broadcast and IT services to support live sports and news broadcasts at any business-determined location., • Leading the evolution of team capabilities, including recruitment, onboarding, and delegation of responsibilities, to adapt to changing workloads and technological complexities., • Mentoring and developing team members, providing training and development opportunities to enhance performance. Conducting regular performance reviews, offering constructive feedback and fostering a collaborative and innovative work environment. Collaboration and Process Improvement • Actively engage Eurosport leaders and TNT Sport technical operations teams in planning and staffing event requirements, as well as to strengthen partnerships., • Assisting the VP with setting out the strategy and department goals, ensuring they accurately reflect the overall strategy and priorities of key stakeholders at any point in time., • Managing budget and staffing requirements, effectively managing fluctuations in resources and technology requirements., • Working closely with the leadership of News & Sports Planning and peers to develop deployment assignments for the International Field Engineering, improve processes, and enhance resource efficiency., • Establishing regular communication with the regional business and cross T&O departments with a focus on service, supporting their needs and requirements., • Exploring and implementing new field technology and best practices to optimise remote executions in line with WBD global strategies., • Overseeing MFP (REMI) kits adoption and workflow changes, ensuring minimal disruption to ongoing field operations., • Leading workstreams, working closely with News and Sports Production, and LPP Engineering teams to ensure cohesive scheduling technology strategies. Remote Execution and Event Coordination • Frequent travel to sports events to evaluate onsite live productions, consult with onsite customers, and help identify execution efficiencies., • Ensuring the Global FE teams successfully and timely deliver field production technology executions to meet live broadcast deadlines., • Ensuring field gear readiness with an emphasis on upcoming key field production needs. Working with the Sports & News teams to align scheduling resource availability with commercial objectives and maximise revenue opportunities., • Overseeing highly visible event productions of live broadcasts in cooperation with Sport & News programming teams. Qualifications & Experience... • Proven experience in a senior events execution and field technology teams’ management role within a News and Sports media organisation., • Extensive experience in live and sport field technology deployments and implementations., • Strong leadership and team management skills demonstrating the ability to motivate, develop and inspire a team., • Proven track record in directing successful teams, delivering to the highest standards., • Adept at working collaboratively with other service delivery internal departments., • Proactive in troubleshooting, problem-solving and avoidance of issues., • Adaptable and flexible in a challenging, demanding, and fast-paced environment., • Excellent communication skills and ability to represent the department globally., • Experience of budget and expense management. #Tech Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Your new companyThis role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce.Your new roleThe Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: • Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services., • Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns., • Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity., • Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities., • Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments., • Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks., • Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability., • Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives., • Ensure appropriate capacity for major business events, releases, migrations, and peak periods., • Maintain regular reporting covering consumption, forecasts, risks, and recommended actions., • Accountable for the accuracy and quality of global demand and capacity forecasts., • Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans., • Maintain a single source of truth for demand, consumption, and capacity insights., • Provide leadership with proactive recommendations for investment, optimisation, and scaling actions., • Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies., • Prepare and run capacity governance routines including monthly capacity reviews., • Ensure readiness and capacity availability for major business or technology events., • Support cloud optimisation and FinOps activities with accurate consumption modelling., • Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration:, • Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs., • Collaborate with EA to ensure strategic alignment with long-term architectural evolution., • Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals., • Engage with PMO to validate capacity readiness for projects, migrations, and releases., • Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput., • Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts., • Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable:, • Global Demand & Capacity Forecast (rolling 12-36 months)., • Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload)., • Monthly Consumption & Capacity Report including risks, hotspots, and future projections., • Quarterly Capacity Review Pack including investment proposals and optimisation insights., • Capacity inputs for PMO readiness assessments, budgeting, and prioritisation., • Documentation of mitigation actions for capacity-related risks., • Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures:, • Accuracy of demand and capacity forecasts., • Reduction of unplanned capacity-related incidents or outages., • Timeliness of capacity reporting and insights., • Optimisation impact (cloud savings, resource efficiency gains)., • Stakeholder satisfaction across Technology, Finance, Regions, and Vendors., • Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar)., • Scripting skills (PowerShell, Python, Bash, or equivalent)., • Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor)., • Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation., • Experience integrating automation with CI/CD, APIs, and cloud-native services., • Strong understanding of identity models, RBAC, and secure automation practices., • Ability nonrepresentational issues and translate them into automation solutions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Domiciliary Care Manager North London up to £45,000 + Bonus + Additional Incentives An excellent opportunity has become available for an experienced Domiciliary Care Manager to join a well-established, highly respected private home care provider in North London. This is an exciting opportunity to lead a quality-focused branch, supported by an experienced Field Care Supervisor and strong central teams across recruitment, compliance and marketing. The organisation has built an outstanding reputation and is recognised as a leader within private home care. With branches across England and Wales, they remain committed to maintaining smaller, quality led services focused on exceptional customer care rather than high volume provision. The branch currently holds a strong CQC rating and has an excellent local reputation for delivering high-quality care within the community. The Role As the Registered Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high-quality care alongside sustainable business growth. This is a hands on leadership role suited to an experienced domiciliary care professional who enjoys developing teams, building strong client relationships and driving performance in a quality led environment. Key responsibilities include: • Managing the day-to-day operations of the branch, • Leading and developing office and care teams, • Ensuring full CQC compliance and maintaining high standards, • Growing care hours in a sustainable and ethical manner, • Managing private care packages and customer relationships, • Monitoring branch performance, quality and profitability, • Participating in the branch on-call rota Requirements: • Previous experience as a Registered Manager or Branch Manager within domiciliary care, • Strong knowledge of CQC regulations and inspections, • Proven leadership and people management skills, • Commercial awareness with the ability to grow a service, • Experience within private-pay home care would be highly advantageous, • A resilient, proactive and solutions-focused approach, • Full UK driving licence and access to your own vehicle Salary: • Salary circa up to £45,000 (maximum) DOSE + additional on call allowance, • Excellent bonus potential, • Strong support from regional and central teams, • Opportunity to join a long-established, highly regarded provider For more information, please contact Emma at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles, and you will receive an email notifying you of this.

Field Operations Manager – Building Services • Location: Surrey, Various, • Job Type: Full-time Day-to-Day of the Role: • Manage, plan, organize, and coordinate work orders within prescribed timescales., • Direct in-house and agency operatives as well as subcontractors to ensure maximum productivity, customer satisfaction, quality, and completeness of works., • Administer incentive schemes and ensure all operational procedures are followed., • Present operational unit aspects such as service delivery and KPIs to the Regional Head of Operations during monthly/weekly meetings., • Monitor contract performance, producing detailed analysis and implementing improvement plans., • Manage recruitment processes, performance appraisals, and development of staff within your business unit., • City & Guilds/time served tradesperson with a minimum of 5 years site experience in the property maintenance/construction industry, or CIOB Level 4 diploma in site management., • CITB CSCS Health and Safety card for a Supervisor/Manager., • SSSTMS H&S course or higher., • Certificate of Asbestos Awareness Training., • IOSH 1-day ‘Working Safely’ Training Certificate (or equivalent)., • Previous supervisory/management experience., • Full driving licence., • Excellent communication, organisation, and time management skills., • Ability to manage change and work both independently and within a team

A leading global financial services institution is seeking an experienced Technical Infrastructure Project Manager (Network/ Datacentre/ Cloud) to own and lead the local technology function and partner closely with regional and global teams. You will design, operate, and secure highly available network and infrastructure services in a regulated environment, with exposure to modern cloud platforms. This is a technical Infrastructure Project Manager role covering delivering and supporting networking, security, servers, and core infrastructure services, with real ownership and influence over technology direction and delivery. What you'll do: • Infrastructure Delivery & Support: Oversee servers, network infrastructure, storage, and datacentre operations, including office moves/adds/changes and ongoing BAU support., • Strategic Capacity Planning: Conduct capacity analysis and provide recommendations aligned to current and future business needs., • Technical Leadership: Provide hands-on guidance across networking, security, and 3rd-party connectivity to business partners., • Team Leadership: Lead the local infrastructure team across project delivery and operational support., • Project Management: Deliver complex, multi-domain infrastructure projects end-to-end (design through go-live)., • Vendor & Partner Management: Manage relationships with hardware vendors, telcos, and community-of-interest network providers; support financial extranet connectivity., • Budget Ownership: Manage infrastructure budgets, project forecasting, and cost optimisation., • Bachelor's degree in Computer Science, IT, or related field., • 7+ year's experience in IT infrastructure spanning servers, storage, networking, datacentres, vendor management, and project delivery., • Strong enterprise networking and security expertise, including Layer 2/3 protocols, OSPF, BGP, DMVPN, and routing/switching best practices., • Solid understanding of TCP/IP, complex NAT configurations, and cross-organisation connectivity., • Hands-on experience with security platforms such as Cisco Firepower and Fortinet FortiGate., • Proven troubleshooting capability across complex network and hardware environments., • Experience in datacentre migrations, decommissioning, and cloud migration (AWS) is highly advantageous., • Strong project and team leadership skills, with the ability to perform under pressure., • Excellent stakeholder management skills, able to translate technical concepts into clear business language.

Your Company:A growing early years education provider is partnering with NET Recruit to appoint an Operations/General Manager on a permanent basis, overseeing multiple nursery settings across South East London. This well-established childcare organisation operates a network of high-quality early years settings, delivering safe, nurturing and development-focused environments for children. With a strong emphasis on emotional intelligence, creativity and exploration, the organisation works closely with families and local communities to support positive outcomes for every child.With a clear focus on operational excellence, regulatory compliance and continuous improvement, the organisation invests heavily in leadership capability and performance management across its settings. The group is recognised for maintaining high standards of care, strong safeguarding practices and a consistent drive toward outstanding Ofsted outcomes.Your Role and Responsibilities:While in this position your duties may include but are not limited to: • Providing strategic and operational leadership across multiple nursery settings within the region, • Leading, coaching and developing Nursery Managers to drive accountability, performance and team effectiveness, • Driving operational excellence, ensuring consistency in service delivery, educational standards and safeguarding practices, • Overseeing staffing structures, recruitment, retention and performance management across the nursery portfolio, • Monitoring key performance indicators including occupancy, revenue, staffing ratios and cost control, • Conducting regular site visits, audits and performance reviews to identify risks and improvement opportunities, • Implementing and embedding operational processes, policies and best practices across all locations, • Ensuring full compliance with EYFS, Ofsted requirements and safeguarding regulations, • Acting as a Designated Safeguarding Lead and providing oversight on safeguarding matters and investigations, • Supporting nurseries to achieve and maintain strong Ofsted ratings, • Collaborating with senior leadership to analyse data, drive decision-making and deliver business improvements, • Leading the integration and operational setup of new nursery settings within the region, • Building strong stakeholder relationships with parents, teams and the wider community, • Representing the organisation in external meetings, inspections and sector engagementsWhat You Will Need To Apply:, • Significant experience in early years education, ideally within a multi-site, regional or senior leadership role, • Proven track record of managing operations across multiple locations or driving performance improvements at scale, • Degree educated, ideally in Early Years Education, Child Development, Education Leadership or a related discipline, • Strong working knowledge of EYFS, Ofsted frameworks and safeguarding requirements, • Demonstrated leadership capability with experience coaching and developing managers, • Strong commercial and operational awareness, including financial performance and resource management, • Excellent analytical skills with the ability to interpret data and translate insights into action, • Confident communicator with the ability to influence at all levels, • Designated Safeguarding Lead training and Paediatric First Aid (desirable), • Full UK working rights and willingness to travel regularly across sitesWhat You Will Get In Return: The successful candidate will receive a competitive salary and access to a comprehensive benefits package designed to support wellbeing, career development and professional growth. This organisation offers a collaborative and forward-thinking environment, with a strong emphasis on leadership development and operational excellence. You will have the opportunity to make a tangible impact across multiple settings, shaping performance, culture and outcomes within a growing, mission-driven organisation.If this fantastic opportunity appeals to you then please don't hesitate to contact:Richard Quin - Director Global InsuranceM: 07961 425489E:

Director of ConstructionLondon & South East£400–£450/day | Self-Employed / Ltd Company + Annual Bonus (15k to 40k) Director of Construction needed for rapidly growing construction business seeking an experienced Operations & Construction Manager or Director to oversee multiple live projects across London and the South of England. Projects include: • residential developments,, • social housing,, • care homes, This is a hands-on operational role suited to someone comfortable working in a fast-moving entrepreneurial environment, helping leadership manage delivery, commercial performance, subcontractors, and operational risk as the business continues to scale. Responsibilities • Overseeing multiple live construction sites, • Supporting project delivery and operational performance, • Managing subcontractors and site teams, • Monitoring programme, quality, and commercial performance, • Supporting contractual and construction-related decision making, • Working closely with leadership across live developments Suitable candidates may come from: • Main contractor environments, • Tier 1 or Tier 2 construction businesses Ideal Profile • Strong operational construction background, • Commercially aware and decisive, • Comfortable managing multiple projects simultaneously

Cobalt is partnering with a global financial services organisation to appoint a Workplace Manager, based in London. This role offers responsibility for delivering corporate real estate and workplace services across an international portfolio, with a focus on operational consistency and workplace experience. The organisation • Our client is an international financial services firm with a strong presence across multiple regions., • The business operates within a fast-moving, client-focused environment, with a focus on service quality and operational performance., • The Workplace Manager leads the delivery of workplace and corporate real estate services across the UK, EMEA, and APAC regions., • Oversight of both in-house teams and external service partners to ensure consistent service delivery aligned with agreed standards., • Responsibility for workplace operations including maintenance, security, occupier services, and workplace experience., • Management of regional service delivery in line with service level agreements, key performance indicators, and internal frameworks., • Contribution to strategic planning, translating business objectives into operational delivery across multiple locations., • Ownership of regional budgets, including cost control, forecasting, and identification of efficiencies., • Development of long-term capital plans aligned with business needs and property strategy., • Oversight of supplier performance, including contract management and ongoing review of service partners., • Collaboration with internal stakeholders to ensure alignment with wider organisational objectives., • Support in managing real estate activity, including coordination of transactions and engagement with external advisors., • Delivery of workplace initiatives focused on occupier experience, wellbeing, and sustainability., • Working knowledge of workplace operations, corporate real estate, or facilities management within a corporate environment., • Experience within financial services or a similar corporate setting is preferred., • Experience managing service delivery across multiple locations or regions., • Ability to manage internal teams and third-party service providers., • Strong financial understanding, including budgeting, cost control, and performance monitoring., • Experience with supplier management and contract oversight., • Strong communication skills, with the ability to engage a range of stakeholders., • Ability to manage competing priorities within a fast-paced environment., • Working knowledge of workplace systems and Microsoft Office tools., • Confidence in delivering operational improvements and supporting strategic initiatives., • Willingness to travel as required. This role is based in London and requires on-site presence five days per week. Apply now as interviews are taking place shortly. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.

Are you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number’? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn’t changing constantly? Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn’t just for our customers - we really look after our people too. That’s why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work. We don’t do internal politics. We don’t do blame. We don’t do shortcuts. We really do support. We really do encouragement. We really do career development and great training. We do all this and we deliver truly excellent care. If this sounds like a place where you would like to belong then call apply now Job Information • Job title: Registered Manager, • Job Opportunity: Start Up Branch of Domiciliary Homecare, • Salary: Very Competitive Salary, • Bonus opportunity: up to £5,000 PA, • 22 days starting annual leave entitlement raising to 25 days 8 bank holidays., • Job Location: Henley on Thames, • Reporting to: Operations Manager, • Working Hours: Full Time

Operations Manager - Supported Living (Learning Disabilities) ?? Hertfordshire & North West London ?? Up to £60,000 + 30 Days Holiday + Flexible Working ?? Clear pathway to Director-level If you're an experienced Operations, Regional or Area Manager in adult social care, this is a rare opportunity to step into a role where your ideas, leadership, and ambition will directly influence the growth and d... ZIPC1_UKTJ

IT Service Lead, Financial Services London, West End £highly competitive with bonus and benefits A well-regarded financial services firm is looking for an experienced IT Service Manager to take ownership of international support operations across London, Europe, the Middle East, and APAC. This is a genuinely hands-on role, split evenly across two areas: leading day-to-day support operations and owning the ITSM governance framework for the international organisation. You will be the senior escalation point for major incidents, manage a direct team and MSP partner, and drive the maturity of ITIL-aligned processes across the region. The environment is fast-paced and senior-stakeholder-heavy. You will regularly interact with Partners and senior leadership, so clear communication under pressure matters as much as technical capability. Operational Support • Owning day-to-day performance of the international support team across all regions, with accountability for SLAs and service quality, • Acting as the escalation point for P1/P2 incidents, coordinating with infrastructure, network, and vendor teams to drive resolution, • Managing and developing a direct team through regular outcome-based 1:1s and clear performance expectations, • Overseeing the managed service partner across the region, holding regular service reviews and addressing delivery gaps, • Ensuring out-of-hours and follow-the-sun coverage operates effectively with clear escalation paths, • Producing and presenting regional operational reporting to the Global Support Head and local technology leadership, • Providing technical support to senior leaders directly, when required ITSM Governance • Maintaining and maturing Incident, Problem, Change, and Asset Management processes in line with an ITIL-aligned framework and audit controls, • Administering and continuously improving ServiceNow workflows, including automation, routing rules, and reporting configuration, • Actively participating in CAB meetings to assess risk and coordinate scheduling; leading end user communications ahead of impactful changes, • Overseeing asset management across international offices, ensuring configuration items and inventory records are accurate and current, • Driving Problem Management activity, ensuring root cause analysis is completed and recurring issues are closed out, • Defining and governing the Knowledge Management framework, including article creation, approval, and retirement cycles, • Supporting the transition of new systems and services into production as the operational acceptance owner, • Identifying and driving continuous improvement through trend data, post-incident reviews, and stakeholder feedback What They Are Looking For • Experience in IT support operations, including leadership of international or multi-site teams, • Financial services background is essential: investment banking, asset management, or professional services, • Technically capable and still close to the work, not purely a manager, • Strong ITIL v4 knowledge across Incident, Problem, Change, and Configuration; certification preferred, • Hands-on ServiceNow experience including workflow configuration, automation, and reporting, • Comfortable running CAB meetings, managing MSP relationships, and owning operational reporting, • Clear and confident communicator at Partner and senior leadership level, • PowerBI or equivalent for dashboards and performance reporting is a plus This is a London-based permanent role reporting into both local and New York-based technology leadership. If this sounds like the right move, get in touch.

UK QEHS Manager (M&E / Building Services) 📍 London / UK Wide Travel | Full-time | Designer Group About Designer Group Designer Group is a leading international M&E contractor delivering complex engineering solutions across data centres, building services, energy and industrial sectors. We partner with some of the world’s most recognised organisations, delivering high-quality projects across Ireland, the UK and Europe. Our UK business is growing and QEHS is central to how we deliver. The Role We’re hiring a UK QEHS Manager to lead quality, environmental, health and safety across our UK operations. This is a senior leadership role responsible for setting standards, driving performance and ensuring consistent delivery across mechanical and electrical (M&E) building services projects. You’ll work closely with project teams, supply chain and senior leadership to embed a culture of quality, compliance and continuous improvement. Key Responsibilities • Lead QEHS across all UK operations, acting as the regional subject matter expert, • Drive a culture of right first time delivery and incident-free performance, • Oversee implementation and compliance of QEHS systems aligned to ISO 9001, ISO 14001 and ISO 45001, • Act as the QEHS lead for tenders, client engagement and project mobilisation, • Provide direction and support to project teams across multiple sites, • Ensure compliance across subcontractors and supply chain partners, • Lead incident reporting, investigations and root cause analysis, • Drive continuous improvement through audits, inspections and performance tracking, • Manage CDM compliance across all projects, • Provide clear reporting and insight to senior leadership on QEHS performance What We’re Looking For • Strong QEHS leadership experience within an M&E contractor or building services environment, • Proven track record supporting mechanical and electrical project delivery, • Experience across complex, multi-site or high-value projects, • Strong knowledge of UK regulatory requirements and compliance frameworks, • Ability to influence, challenge and drive standards across project teams, • Excellent communication, leadership and problem-solving skills Why Join Designer Group • Work on high-profile, technically complex projects across the UK and Europe, • Be part of a growing business with a strong pipeline of work, • Join a leadership team focused on quality, safety and delivery, • Opportunity to shape QEHS standards across the UK region Apply If you’ve built your career in QEHS within an M&E environment and want to step into a regional leadership role, we’d like to hear from you. Apply now or reach out for a confidential discussion.

We’re partnered with a globally recognised FMCG brand with a strong international footprint and a reputation for delivering high-quality products at scale. As they continue to expand across EMEA, they are looking to appoint an experienced Engineering Manager to support manufacturing excellence, packaging performance, and new plant readiness across their external production network. The Opportunity This is a highly hands-on, regional role sitting at the intersection of engineering, packaging, and manufacturing operations. You’ll play a key role in ensuring production lines, packaging formats, and supplier processes are fully optimised, compliant, and delivering against performance and quality standards. The role offers strong exposure to plant start-ups, supplier qualification, and continuous improvement initiatives across multiple international sites. Responsibilities: • Support plant start-ups across EMEA, ensuring production and packaging meet required standards, • Qualify and assess suppliers, co-packers, and bottlers across the region, • Monitor and optimise filling line and process performance from initial trials through to ongoing production, • Define and implement equipment specifications and packaging standards, • Partner with OEMs and site teams on new equipment and production setups, • Lead engineering projects across the region, driving consistency and best practice, • Develop and maintain SOPs, work instructions, and safety procedures, • Ensure standardisation of machine settings to maintain packaging quality, • Support quality investigations and customer complaints, developing corrective action plans, • Contribute to product and packaging data management (e.g. BOM inputs, system updates), • Provide cross-regional support and cover across the engineering team Requirements: • Degree-qualified in Engineering (or similar), • c.10+ years’ experience within food & drink or FMCG manufacturing environments, • Strong understanding of packaging formats, filling lines, and production processes, • Experience working with co-packers, suppliers, and external manufacturing partners, • Proven track record in plant start-ups, process optimisation, or equipment implementation, • Comfortable operating in a regional, travel-heavy role, • Strong stakeholder management skills with the ability to work cross-functionally, • Hands-on, solutions-focused, and confident working in fast-paced environments Why This Role? • High-impact role across a complex, international manufacturing network, • Exposure to new plant launches and large-scale production environments, • Opportunity to shape engineering standards and packaging performance across EMEA, • Join a business with strong investment, innovation, and growth trajectory

Location: London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Test Automation Manager We typically work hand-in-hand with our clients to develop new Quality Engineering strategies or improve their existing processes. To do this, we need experienced, capable Quality Engineers who can both deploy their own mastery to get things done hands-on and successfully lead others in doing so. The nature of our work varies from client to client so there will be lots of opportunities to experience new domains and new stacks. Our team is dedicated to applying great engineering to get great outcomes. Our engineers stand out by keeping one eye on value at all times, and by proposing thoughtful solutions that get the job done efficiently and with low complexity. You’d be a key advocate for this approach within a team. Beyond client work, our engineers are essential contributors to our internal and regional Quality Engineering communities. There are many opportunities to get involved and help shape conversations around topics you’re interested in, share your knowledge and experience, and learn from colleagues working in very diverse problem spaces. We are looking for experience in the following skills: • You have many years experience leading a team and growing the careers of team members, • You’ve spent several years defining and implementing modern Quality Engineering concepts including automated testing, • You are still actively testing and writing code, the role will require this in addition to your role defining strategy and influencing, • You’re comfortable working in at least one object oriented programming language (JavaScript/TypeScript, Python, Java, C#, etc), • You have hands-on experience with GenAI, (e.g. Playwright with MCP). Experience with AI-assisted coding tools (e.g., GitHub Copilot, Claude) is required, knowledge of LangChain or LangGraph, and cloud environments is a plus, • You are familiar with testing within cloud environments such as AWS, Azure, • You love working with people to build things and solve problems together in an egoless way, regardless of their level of experience or your role in the team, • You’re comfortable with change and always happy to learn something new; as consultants we flex our individual roles and tech stacks as required to get the best outcomes for our clients What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Locations: London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Accenture Software & Platform Engineering is over 1,000 people strong and provides end-to-end product engineering solutions which deliver tangible value, fast. We bring together an obsession for technical excellence with agility and scale, to help clients move from project to product at speed. We work with clients in every sector. They range from scale-ups through to national and international blue-chip names and public sector organizations. Our teams routinely work on products that are used by millions of people. We offer an exciting career working in a vibrant environment, with access to training and a global network of experts. As part of our Software & Platform Engineering team, you’ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job In our team you will: We typically work hand-in-hand with our clients to build great digital products for them and for their customers. To do this, we need experienced, capable engineers who can both deploy their own mastery to get things done hands-on and successfully lead others in doing so. The nature of our work varies from client to client so there will be lots of opportunities to experience new domains and new stacks. This role often involves leading client accounts holistically, people, delivery, quality, and commercials. As well as ensuring we’re delivering great engineering, you’ll also keep the big picture in mind and help our clients best use the capability and flexibility of a consultancy partner to reach their goals sooner. Our team is dedicated to applying great engineering to get great outcomes. Our engineers stand out by keeping one eye on value at all times, and by proposing thoughtful solutions that get the job done efficiently and with low complexity. You’d be a key advocate for this approach within a team. Beyond client work, our engineers are essential contributors to our internal and regional engineering communities. There’s loads of scope to get involved and help shape conversations around tech you’re interested in, share your knowledge and experience, and learn from colleagues working in very diverse problem spaces. We are looking for experience in the following skills: • You have proven leadership experience, typically managing teams of 5–10 people, with a strong focus on developing and supporting others., • You’re highly comfortable in client‑facing roles, building trusted relationships with stakeholders and delivering against clear expectations., • You bring solid full‑stack engineering experience (not purely front end or back end), working across the full development lifecycle., • Your core technology experience includes React,, Node.js, Python, and Java., • You have hands‑on cloud experience, designing and delivering solutions on AWS and/or Azure., • AI experience is essential: you have a proven AI skillset demonstrated through certification and/or real delivery experience., • You have contributed to architectural and technical design decisions, helping shape scalable and robust solutions., • You enjoy collaborating in an open, egoless way and are adaptable, comfortable with change, and motivated to keep learning to deliver the best outcomes for clients. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Quality Manager (M&E) 📍 London (with UK project travel) | Full-time | Designer Group About Designer Group Designer Group is a leading international M&E contractor delivering complex engineering projects across data centres, energy, industrial and building services sectors. We partner with some of the world’s most recognised organisations delivering high-quality, safe and technically excellent projects across the UK and Europe. The Role We’re hiring a UK Quality Manager (M&E) to strengthen quality across our UK operations. This is a hands-on, site-facing role focused on ensuring right-first-time delivery across mechanical and electrical packages: from installation through to commissioning and handover. You’ll work across multiple projects, supporting teams on site, driving standards, and resolving quality issues before they impact programme or client delivery. What You’ll Be Doing You’ll take ownership of quality across M&E works, including: • Implementing project quality plans, ITPs and inspection regimes, • Ensuring installations meet specifications, drawings and standards, • Leading audits, inspections and quality reviews across sites, • Managing NCRs, defects and corrective actions, • Supporting testing, commissioning and handover readiness, • Verifying materials, plant and equipment before installation, • Monitoring subcontractor and supplier quality performance, • Tracking quality KPIs and reporting to project and senior teams What We’re Looking For We’re looking for someone who understands how M&E projects are delivered and knows where quality issues typically arise. • Experience in M&E construction (building services, data centres, energy or industrial), • Strong understanding of QA/QC processes and inspection systems, • Ability to read drawings, specs and commissioning requirements, • Experience managing defects, NCRs and root cause analysis, • Comfortable working across multiple live sites Qualifications • Degree in Mechanical, Electrical or Building Services Engineering (preferred), • Or strong trade/technical background with QA/QC experience, • Knowledge of ISO 9001 (essential), • Membership of CIBSE, IET, Engineers Ireland or CQI (advantageous) Why Join Designer Group • Work on high-value, technically complex M&E projects, • Be part of a business known for delivery, quality and growth, • Strong pipeline across the UK and Europe, • Opportunity to influence standards across multiple projects, • Clear scope to grow into senior quality or regional roles Apply If you’ve worked in M&E environments and know how to drive quality on site — we want to hear from you. Apply now or reach out for a confidential discussion.

Chronos Energy are looking for a Senior QS to join our client's regional delivery teams, working on a range of decarbonisation and energy transition projects across the London region. Reporting into (and supported by) a Regional Commercial Manager, you’ll be part of a wider, collaborative commercial team where your input really matters. Based out of our London office, this role offers hybrid and flexible working, balancing office time with site visits and remote working. What you’ll be doing • Managing and controlling the commercial, financial, and contractual elements of your projects, • Producing accurate commercial reports, forecasts, and cost/value reconciliations, • Preparing timely and accurate client valuations, • Leading subcontract procurement, including preparation of subcontracts in line with business standards, • Managing subcontract accounts, variations, and change control, • Ensuring all commercial obligations are administered in line with client contracts, • Working closely with site operations and design teams to identify and mitigate risks and maximise opportunities, • Supporting effective change management across your projects, • Liaising with Commercial Managers and Project Directors on contractual matters, • Attending project and company meetings as required, • Building and maintaining strong client relationships to support future business opportunities (As with any growing business, the role will evolve — offering variety and development.) What we’re looking for Essential: • A collaborative team player with strong communication and analytical skills, • Comfortable working to deadlines and producing a consistently high standard of work, • A recognised qualification in Quantity Surveying (BSc, MSc, HND, or equivalent vocational route), • At least 3 years’ experience in a Quantity Surveying role, • Working towards or holding professional membership (RICS / CICES / CIOB), • Experience in a main contracting or subcontracting environment, • Background in M&E / MEP / building refurbishment / civil engineering, • Experience managing multiple subcontractors, • Exposure to projects valued between £2m – £20m, • Familiarity with JCT and NEC forms of contract, • Confidence engaging with senior stakeholders and influencing decisions, • Experience using cost management systems (e.g. Navision, Oracle, SAP, COINS)

Job Title: Aircraft Maintenance Supervisor Salary: £82,924 per annum plus shift allowance (£7,725) plus sign on bonus Location: London City Airport We currently have a vacancy to join a British, regional airline as an Aircraft Maintenance Supervisor, to be based out of London City airport. Established almost 20 years ago, they currently have a fleet of 20 aircraft and operate a network of domestic and European services serving both the business and leisure markets. They hold a UK CAA Type A Operating Licence. Reporting to the Manager LCY Engineering, the Aircraft Maintenance Supervisor- UK CAA Part 66 B1 or B1/B2 will join the close- knit line maintenance team where you will lead a skilled group of Licensed Engineers maintaining a modern Embraer E190 fleet. As on-the-day leader, you’ll play a pivotal role in shaping a culture built on integrity, teamwork, and continuous improvement. London City offers a fast-paced, high-frequency operation defined by short runways and steep approaches- a truly unique environment where leadership and precision matter. You’ll oversee the delivery of safe, compliant, and efficient maintenance activity, ensuring the team meets both scheduled and reactive demands. You’ll coordinate work requirements, defect rectification, support AOG recovery, and drive operational excellence through clear communication and hands-on leadership. Your role will be central to promoting a positive culture that supports both today’s operation and tomorrow’s growth. You’ll bring a solid understanding of current CAA Part 145 procedures, along with proven experience leading engineering teams in a dynamic line maintenance environment. You’ll be adaptable, forward-thinking, and committed to building a culture where reliability, accountability, and development are at the heart of everything. Familiar with modern maintenance technologies and a passion for mentoring others will help you succeed in this role. They operate a 5-5-4 shift pattern with a 2 weekends off per month guaranteed (day and night shifts or solely night shift). Main Responsibilities: • Lead by example in setting and upholding standards of behaviour, performance, and technical excellence within the maintenance team, • Supervise shift operations while actively participating in aircraft maintenance tasks to ensure operational efficiency and compliance, • Coordinate scheduled and unscheduled maintenance activities at London City Airport to maintain aircraft availability., • Act as the primary point of contact for Maintroland Airport operations during the shift, ensuring timely communication and execution of technical instructions., • Maintain and communicate shift handovers, including accurate diary entries and comprehensive verbal briefings to ensure continuity., • Mentor and support the development of engineers, mechanics, and apprentices through on-the-job training and guidance., • Participate in and lead maintenance activities, ensuring tasks are completed efficiently and to the required standard., • Carry out product sample, competency assessments and engineer coaching. Benefits Include: • Basic salary of £82,924 per annum, • Annual shift allowance of £7,725, • Sign on bonus of £3,000, • Overtime available at current rate x 2 for days and nights, • 24 days inclusive annual leave, • Pension plan- 4% employee contribution and 6% employer contribution with the option to increase employee contributions., • Life assurance- 4 x annual basic salary, • Company sick pay, • Referral bonus scheme, • A range of salary sacrifice schemes including electric vehicle scheme and cycle to work scheme, • Gym and retail discounts, • Staff travel benefits including unlimited basic and premium standby tickets on worldwide flights through our parent company. You will also receive up to 30 discounted airfares per year for yourself, family and friends About You: • CAA Part-66 Category B1 or B2 licence with minimum 5 years certification experience., • At least 1 current aircraft type authorisation, • Embraer E190 Type rating desirable, but training can be provided, • Valid full UK driving licence (or equivalent), • Ability to hold an airport restricted zone access, • Ability to hold an airside driving licence, • Strong leadership and people skills, • Strong technical decision making, • Strong analytical and problem-solving skills, • Effective communicator at all levels within the Organisation, • PC literate, can work with engineering systems and document management systems, • Create a safe and secure work environment and a culture of open reporting, • Can work under pressure to timescales About Aeropeople: Whether you’re looking for your next job or searching out the next superstar to join your team… Aeropeople’s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses. During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period. For the latest news, events and jobs please search ‘Aeropeople Ltd’ on LinkedIn and Facebook for our latest jobs

Interim EMEA Finance Manager role supporting reporting, audit and regulatory compliance in a global firm. Your new company A well-established global investment and asset management organisation with operations across Europe, the Middle East and Africa. The business manages assets on behalf of institutional clients and operates within a regulated financial services environment. The organisation is known for its international footprint, strong governance framework and collaborative finance function, working closely with global and regional stakeholders. Your new role As an EMEA Finance Manager (contract), you will play a key role within the regional finance team, reporting to the EMEA Financial Controller. You will be responsible for overseeing management and financial reporting across the EMEA region, ensuring accurate, timely and compliant information is delivered to senior stakeholders.Your role will span management reporting, statutory reporting, audit coordination and regulatory support, alongside involvement in regional integration and process improvement initiatives. You will act as a key finance partner to the business, providing insight into performance and supporting decision-making in a fast-paced, regulated environment. Key responsibilities include: • Ownership of EMEA management reporting, including analysis of performance against key metrics and preparation of high-quality reporting for senior management, • Preparation and coordination of financial statements in line with relevant accounting standards (UK GAAP / IFRS), • Acting as a central finance contact for external audits, ensuring timely and successful completion, • Supporting the delivery of regulatory and tax reporting, working closely with internal teams and external advisors, • Contributing to process improvements, systems integration and reporting enhancements across the region, • A professional accounting qualification (ACA / ACCA / CIMA or equivalent), • Proven experience in management reporting, financial reporting and audit coordination, • Strong knowledge of UK GAAP and IFRS, • Experience working within financial services, asset management, banking or investment environments, • Exposure to regulatory reporting and working with auditors, regulators or tax advisors, • Excellent communication skills, with the ability to explain financial information to non-finance stakeholders, • A proactive, organised approach and the ability to deliver under pressure in a contract role, • A competitive fixed-term contract package, • The opportunity to work within a global, regulated investment environment, • Broad exposure across EMEA finance, reporting and governance, • A challenging and engaging contract role with immediate impact What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4786809

International Market Development Manager About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About the team: You will lead a team of 12 MDR's qualifying and generating new logo leads for our organisation. This team brings incremental pipeline, speeds up the sales process and increases sales capacity. About the role: We are looking for a high‑energy, highly disciplined International Market Development Manager to lead and scale our International MDR function. This is a hands‑on frontline leadership role for someone who thrives on building high‑performing teams, enforcing operational excellence, and partnering closely with Sales and Marketing to generate new‑logo pipeline. You will hire, train, coach, and motivate an international team of MDRs, ensuring they follow defined processes, SLAs, and qualification standards to the dot. Reporting to the Senior Director of Demand Generation, you will work cross‑functionally with Digital, Web, Regional Marketing, Analytics, and Sales teams to optimise performance, accelerate onboarding, and continuously raise the bar on execution — particularly across AI‑enabled, hyper‑personalised demand generation. This role suits someone super organised, commercially minded, and relentless about follow‑through, who enjoys turning structure into results and making a function succeed at scale. Responsibilities: Lead, hire and develop a high‑performing MDR team: You will be hiring, onboarding, and coaching around 12 FTE, with a strong focus on accelerating time‑to‑productivity. Drive continuous improvement through optimised onboarding, regular performance feedback, and active management of capacity, progression, and career development to retain and grow top talent. Drive best‑in‑class MDR execution: Champion a value‑led MDR approach centred on authentic conversations and relationship building, while advancing AI‑assisted prospecting, messaging, and engagement in close partnership with Sales, Digital, and Marketing. Use performance, engagement, and intent data to continuously improve outreach quality and efficiency, supported by a clear MDR playbook, well‑defined KPIs, and team initiatives that drive focus and performance. Lead by example, consistently modelling high standards in communication, preparation, and execution. AI‑enabled and digital alignment: Champion the use of AI and automation to enable hyper‑personalised, scalable MDR engagement across email, social, chat, and web‑sourced leads.Partner closely with Digital and Web teams, where most inbound demand originates, to: • Improve lead quality, routing, enrichment, and prioritisation, • Translate web behaviour, intent, and engagement signals into meaningful MDR conversations, • Close the loop between digital performance and sales outcomes, • Guide MDRs on how to combine AI insights with human judgment to deliver relevant, timely, and high‑quality prospect interactions, • Experiment with and operationalise new tools, workflows, and AI‑driven approaches that increase speed‑to‑pipeline without sacrificing quality Be the feedback engine between Marketing and Sales: Build solid, continuous feedback loops with Sales, Marketing, Analytics, and Operations to optimise reporting, segmentation, tooling, and workflows. Use frontline insights and performance data to inform audience strategy, messaging, campaigns, and demand generation, while partnering cross‑functionally on experimentation and ongoing optimisation across segments, channels, and AI‑led initiatives. Own MDR operational excellence: Drive operational excellence across the MDR function by improving processes, productivity, and scalability, while ensuring rigorous Salesforce hygiene and accurate reporting. Manage performance against demand‑management SLAs, forecast and plan team capacity aligned to growth and pipeline targets, and provide a structured, reliable operational backbone that enables predictable, high‑quality delivery. Requirements: • Bachelor’s degree or equivalent experience., • Extensive experience in MDR/SDR/Inside Sales roles within a B2B organisation, with a consistent record of target achievement., • Experience managing, recruiting, and developing MDR/SDR teams., • Excellent understanding of modern sales and qualification methodologies., • Hands‑on experience with Salesforce, workflow tools (e.g. Groove, SalesLoft or equivalent), chat tools, Sales Navigator, and AI‑enabled tools (e.g. building agents/GPTs, enrichment, intent, or automation solutions)., • Highly data‑driven; comfortable using metrics, signals, and experimentation to diagnose and improve performance., • Proven ability to build relationships across Sales, Marketing, Digital, Operations, and senior stakeholders., • Excellent written and verbal communication skills in English; additional languages are a strong advantage for this region. Success Behaviours: • High energy with exceptional organisation and discipline, • Detail‑oriented, structured, and process‑driven, • High level sense of ownership and accountability, • Positive, team‑first mindset with a can‑do attitude, • Diplomatic and effective when working cross‑functionally, • Entrepreneurial — comfortable building, improving, and scaling a function Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Position: Retail Manager — UK Market Location: London, United Kingdom Brands: Anker / eufy / Soundcore Job Overview We are looking for a strategic and hands-on Retail Manager to lead the expansion and operations of our retail business across the UK. As a founding member of our retail organization, you will drive market entry, oversee store launches, and build the operational frameworks necessary for sustainable growth. Key Responsibilities： • Strategic Expansion: Lead end-to-end store development including site selection, commercial lease negotiation, and construction management for new locations across the UK., • Operational Excellence: Oversee daily retail operations, visual merchandising standards, and in-store promotional strategies to ensure a premium customer experience and sales target achievement., • Team Leadership: Recruit, build, and mentor a high-performing retail team from the ground up; establish training programs and performance management frameworks., • Pipeline Development: Conduct market research and feasibility analysis to identify growth opportunities and execute the rollout of 2–3+ stores., • Performance Management: Monitor P&L, track key retail metrics, and provide regular reporting and actionable insights to optimize profitability and operational efficiency., • Cross-Functional Alignment: Collaborate with regional and HQ stakeholders to ensure local execution aligns with global brand strategy and product positioning. Requirements： • 5–15 years of progressive retail management experience, with a proven track record in multi-site leadership and new store rollouts., • Deep understanding of the UK retail landscape, including commercial leasing terms, landlord relationships, and consumer behavior dynamics., • Strong capability in independent decision-making and team building, with the ability to establish operational standards without heavy oversight., • Exceptional communication and stakeholder management skills, with the ability to lead complex projects and drive consensus across functions., • Prior experience in consumer electronics, tech retail, or premium lifestyle brands is highly preferred., • Fluent in English (written and spoken) with a strong focus on results and operational detail. What We Offer • Competitive compensation package with performance-based incentives and mobility benefits., • Opportunity to shape the retail strategy for a global technology brand in a high-growth market., • Dynamic environment with clear career progression pathways as the business scales., • Collaborative, entrepreneurial culture with direct impact on business outcomes. Interested? Apply now to lead our next chapter of growth in the UK!

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 2. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 3. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 4. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 5. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

Role: Store Manager Location: London Paddington Station Job type: Permanent, Full-Time, 40 hours Reporting to: Area Manager Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement- Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Considered style. Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. The Challenge – Balancing Our Values While Being Commercial We're looking for talented retailers who thrive in a dynamic environment, enjoy life to the full, understand our brand and customers, and have a passion for developing and succeeding. As a natural leader, you will coach, develop, and support your team to help them reach their full potential while nurturing a fun and exciting atmosphere. Role Responsibilities • Be a Brand Ambassador – Lead by example, promoting the FatFace brand and culture through your team. Align yourself with the company’s social and environmental mission and champion initiatives you can directly impact., • Deliver Outstanding Customer Experience – Ensure the highest and most consistent standards of customer service and engagement., • Drive Commercial Success – Take ownership of the store’s performance, making data-led business decisions, identifying opportunities, and driving results., • Lead & Develop Your Team – Inspire, coach, and support your team members to reach their full potential through ongoing development and feedback., • Maintain Visual & Operational Excellence – Uphold store presentation, product displays, and stock standards to create an inviting shopping experience., • Ensure Compliance & Profitability – Manage store operations effectively, including stock control, security, and health & safety, while ensuring profitability., • Build Community Connections – Foster relationships with local businesses and community initiatives, supporting FatFace’s broader purpose. Skills and Experience We’re looking for a Store Manager with: • Proven experience in retail management with a track record of driving commercial success., • Strong leadership skills with the ability to inspire, motivate, and develop a high-performing team., • Excellent communication and organizational abilities., • A passion for delivering exceptional customer experiences., • Ability to make data-driven decisions and spot opportunities for growth., • Experience in visual merchandising and stock management., • A positive, adaptable, and resilient attitude in a fast-paced environment. Role Competencies • Leadership & People Development – Ability to lead, mentor, and develop a motivated, engaged team., • Commercial Acumen – Understanding of key business drivers and ability to make strategic commercial decisions., • Customer Focus – Commitment to delivering exceptional service and creating memorable experiences., • Communication & Influence – Strong verbal and written communication skills, with the ability to engage and inspire., • Resilience & Adaptability – Thrives in a fast-paced environment, handling challenges with positivity., • Operational Excellence – Attention to detail in managing store operations, stock control, and compliance Key Contacts and Relationships: • Reporting to: Area Manager, • Key internal relationships: Regional Team, HR, Visual Merchandising, Stock Control, and Marketing teams, • External relationships: Customers, Local Community Partners Accountable for Resources: • Store team performance and development, • Store budget and financial targets, • Stock control, and loss prevention, • Store compliance with company policies and legal requirements FatFace Benefits: • 25 days holiday plus bank holidays, • Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts etc.), • THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning, • Dental Insurance (employee funded), • Pension scheme, • EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support, • Income Protection/Death in service for Salaried staff, • Sick pay allowances, • Eye Tests/contributions to glasses, • Sabbatical leave in line with service, • Enhanced Family Friendly policies i.e. Maternity Leave, • Refer a friend scheme

Purpose of the role: This is a National role, reporting into a Senior Analyst within the Innovation and Technology department.The individual will form part of a team of ten supporting 1700+ users Nationwide, ensuring that the business operations run smoothly and escalated Client queries are handled efficiently and effectively. The role is London based and includes some travel to the firm’s regional sites for Helpdesk support, administration and project work. The standard business working hours are 09:30 to 17:30. However, the Helpdesk team operates from 08:00 to 18:00 to ensure coverage for colleagues who start earlier or finish later. To support this, we operate a shift rota. Typically, you will work five consecutive days in the office, followed by five consecutive days from home. Your shift times will vary between 08:00–16:00 and 10:00–18:00. For Example, Your Schedule Might Look Like Office: Wednesday, Thursday, Friday, Home: Monday, Tuesday Home: Wednesday, Thursday, Friday, Office: Monday, Tuesday Please note that this pattern is subject to change based on team movements, annual leave, project work, and other operational needs. For the first three months of your probation period you will expected to work Mon-Fri in the London office. Once you have authorisation from your Line Manager to work from home after the three month probation meeting, you will be able to WFH on a rotational basis. In addition, there will be a requirement for weekend work and or overtime. There is also a schedule of weekend support cover on a rotational basis (Saturday & Sunday between the hours of 9am-6pm). Responsibilities Key responsibilities include, but are not limited to: The Junior Analyst role is crucial for supporting the firm's Technology Helpdesk and ensuring smooth operations. This role involves diagnosing and resolving IT issues, advising clients on technology solutions, and participating in national technology projects. • Engage with stakeholders to gather information about their IT needs and challenges., • Clarify the issues clients are facing by asking detailed questions., • Diagnosing the source of users’ IT problems:, • Identify the root cause of IT problems through troubleshooting., • Advising clients on possible solutions, • Recommend effective solutions to resolve users' issues., • Escalating complex problems and making users aware of the impact of this, • Escalate unresolved issues to senior analysts and inform users about the process and impact., • Installing and configuring computer hardware and software for users, • Setting up accounts for new starters and ensuring they can log in and use their equipment, • Create user accounts for various software and ensure new employees can access their systems., • Logging and processing support calls, • Record and manage support tickets, ensuring timely resolution., • Keep up to date with technology trends, • A keen interest in IT, • Willingness to learn, • Team Player, • In-depth knowledge of hardware and software, • Up-to-date knowledge of IT and software trends, • Strong customer service ethos, • Excellent communication skills, • The ability to quickly establish good working relationships with clients, • The ability to work to deadlines and under pressure, • Problem solving attitude, • Experience using Windows 11 and O365, • Engaging personality and strong communication skills, • Articulate with an excellent telephone manner, • Degree educated, • IT certification

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit As part of our Pre-Sales Consulting team, you will directly report to the Head of Pre-Sales Consulting Europe. Main role is supporting the different Sales teams across the region (UK&I and Nordics) in delivering a best-in-class capability to our stakeholders in respect of the technical, solution, and value proposition aspects of the sales cycle. This combines front-line outbound activities with deep and effective internal collaboration to deliver upon the Pre-Sales Consulting charter. Key aspects of the role include: • Collaboration with JAGGAER teams to define, design, and detail the technical aspects and feasibility of proposed solutions, • Define and present value creation models for the customer that may be delivered through the JAGGAER ONE solution, • Contribute to product development, competitors positioning, and knowledge management. Principal Responsibilities • Understand and present the JAGGAER value proposition and competitive differentiators internally and externally through innovative solution presentations, proposals, demonstrations, webinars, and thought leadership channels across the entire JAGGAER solution suite., • Collaborate with the Sales and account management teams to build out a commercial proposition aligned to strategy and a relevant business case., • Understand and communicate how JAGGAER has delivered value to existing customers and its applicability to prospects, • Develop strong relationships with prospects by demonstrating a full understanding of their business needs, technical requirements, and competitive landscape, • Develop and present a value creation proposal/measurement for prospects, • Create and maintain technology demonstration assets and an environment that highlight how the JAGGAER platform solves specific challenges by industry, • Create and deliver technology demonstrations, presentations, and tailored proofs-of-concept / pilots, • Assist in completing prospect RFP's, working with the local Bid Manager, • Collaborate with the engagement / professional services team to ensure effective scoping and smooth project and implementation hand-off, • Contribute directly and through the team to corporate and local PreSales Consulting knowledge sharing capabilities, • Work with Product Management and Development to provide feedback from the field in order to advance solution functionality, • Understand the competitive landscape and counter positioning, • Conduct ongoing research into best practices within the P2P and S2P processes in the indirect and direct procurement spending area, • Provide technical support to Marketing on Regional Workshops, Customer User Group Meetings, Sales Seminars, and Trade Shows Position Requirements • Extensive experience in Procurement process design and execution across both Direct and Indirect categories, • A proven ability to understand and communicate with all key players from Procurement and Finance & Accounting departments involved, including CPO, Category Management, Supplier / Contract Management, CFO, Accounts Payable, and Operations personnel, • Preferred experience working with the public sector, • Extensive knowledge and understanding of all legislation relevant to the use of S2P technologies, both for single country and multi-geography deployments, and across both the Public and private sectors, • Demonstrable experience with deep understanding and enthusiasm for the features and benefits of all procurement enabling technologies, • Solid technical aptitude and knowledge of software, hardware, and networking information technologies are essential, • Previous consulting and implementation experience across multiple technology solutions/environments, ideally both On-Premises and SaaS / Cloud solutions across ERP, P2P, BI / Analytics, eSourcing, Contract Lifecycle Management (CLM), and Supplier Relationship Management (SRM), • Attitude for the technology innovation, especially on the current market trends in AI, • Degree educated and/or relevant qualifications, • Strong analytical, quantitative, and problem-solving skills, • Exceptional communication and proven relationship management skills, • Demonstrable business acumen, presentation skills, and selling aptitude, • Ability to work collaboratively under pressure and manage priorities while meeting deadlines, • Team working with the other PreSales Consulting team members, • Work effectively with cross-functional teams at varying resource levels within JAGGAER and customer organizations, • Proficient knowledge of MS Office Suite, including process modeling tools, • Demonstrable ability to speak and present publicly in large and high-visibility forums, • Fluent written and verbal English; other languages are a plus Our Offer • International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London, • Trust-based flexible work culture, and rewarding commission and bonus schemes, • "Work from abroad" policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme, • Office breakfast every Wednesday, office drinks every Thursday, and summer and winter parties Our Values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact Apply now and be part of our success! NOTE: Prior to an offer of employment, your name will be checked against regulatory and law enforcement lists of individuals who are restricted parties under applicable law and regulations. Your data will be processed and stored in JAGGAER systems hosted in the Netherlands and/or Belgium for purposes of these required screening activities. All data will be deleted after three months.

Business Development Manager Location: West End, London Permanent, full-time About the firm My client is a global, independent advisory firm operating at the intersection of private equity, management teams and capital structures. Partner‑owned and highly collaborative, the firm supports senior leaders on equity incentive design in complex transactions, backed by a strong international client base and deep adviser relationships. The opportunity This is a senior, hands‑on Business Development Manager role, working closely with the CEO and Partners to drive growth across the firm’s chosen markets, sectors and geographies. Reporting directly to the CEO, the role combines strategic planning with practical delivery and plays a central part in embedding a firm‑wide business development culture. Working alongside the CRM and Operations teams, the successful candidate will shape and execute BD strategies that place clients at the centre of the business, strengthen the firm’s brand, and maximise revenue opportunities across both existing and new relationships. Key responsibilities • Work with the CEO to translate the firm’s strategic priorities into focused marketing and business development activity., • Develop and lead business growth initiatives across the firm’s regional and sector‑based BD plans., • Foster collaboration and cross‑selling between regions and sectors through effective use of client, market and pipeline data., • Partner with regional and sector leaders to build and maintain clear pipelines of new business opportunities, supported by targeted marketing strategies., • Support Partners and Directors in developing relationships and generating revenue across the firm’s existing and new client base., • Build relationships with existing clients, understanding their needs and aligning the firm’s capabilities accordingly., • Support delivery of the firm’s client programme, including retention activity, priority account management and leveraging introductions from existing relationships., • Position and promote the firm’s services to clients, adviser networks and the private equity community, developing strategies to access new opportunities., • Provide strategic and tactical input into pitches, presentations and proposals., • Coordinate marketing and promotional materials across print and digital channels to support service lines., • Identify and manage external networks and relationships, including professional organisations and industry forums., • Lead the planning and delivery of business development events, conferences, sponsorships and speaking engagements., • Champion the effective use of CRM systems and BD processes, ensuring data quality, compliance and visibility of activity across the firm., • Monitor and report on the performance of BD plans, including conversion rates and market opportunities, sharing insight with Partners and the wider business. Person specification • Background in corporate finance or professional services, with at least 5 years BD experience., • Proven experience managing senior stakeholder relationships and key accounts, with a hands‑on, delivery‑focused approach., • Track record of implementing business development programmes within a professional services environment., • Commercially astute, with a strong understanding of financial markets and a creative approach to growth., • Collaborative and credible, with the ability to influence and build trust with Partners and senior colleagues., • Strong written and verbal communication skills, with confidence engaging senior audiences., • Highly organised and analytical, with sound commercial judgement., • Strong IT skills, particularly PowerPoint and Excel; confidence working with data and performance metrics., • Strong academic background: a professional marketing qualification is advantageous. Working pattern This is a full‑time role based in the West End, with an expectation of being office‑based at least four days per week. Rewards and benefits My client offers a competitive salary and benefits package, aligned with the seniority and impact of the role. Equal Opportunities: As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunity employer, we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Business Development Manager Up to £65k + car + commission Location: London About Us My client is a leader in advanced AI-powered systems. The Role They are seeking a highly driven Business Development Manager with a true hunter mentality to expand their market presence across a defined region. This is a pure new business role focused on identifying, engaging, and securing new customers across sectors predominately within construction. You will play a critical role in driving growth, representing life-saving technology, and building relationships with key stakeholders from operational teams to senior safety leaders. Key Responsibilities • Identify, target, and win new business opportunities, • Build and maintain a strong sales pipeline through proactive prospecting, networking, and referrals, • Conduct discovery meetings to understand client safety challenges and operational risks, • Deliver tailored presentations and product demonstrations, • Manage the full sales cycle: lead generation through to close, • Develop deep knowledge of regional industries, key players, and market trends, • Build relationships with stakeholders including H&S leaders, Operations Managers, and senior decision-makers, • Represent the company at industry events, exhibitions, and trade shows, • Maintain accurate CRM data and sales forecasts, • Work closely with Deployment and Customer Success teams to ensure smooth onboarding, • Provide market insights to Product, Marketing, and Leadership teams Experience & Skills Required • Proven track record in new business sales, business development, or field sales (B2B preferred), • Excellent communication and presentation skills, • Ability to engage both operational and senior-level stakeholders, • Experience selling technical solutions and translating value into business outcomes, • Highly self-motivated, proactive, and results-driven, • Comfortable working independently in a fast-paced environment, • Background in construction, manufacturing, logistics, utilities, or industrial sectors (desirable), • Confident user of CRM systems

Experience, Programming & Partnerships Manager Innovative, experience-led hospitality business London/South East focused (predominantly remote with regional travel) circa £60,000 salary + £6,000 bonus We’re partnering with an innovative, experience-led hospitality business to appoint a commercially minded and creatively driven Experience, Programming & Partnerships Manager. This is a unique opportunity for someone who thrives at the intersection of hospitality, music, culture, entertainment and brand experience. The business is looking for a dynamic operator who can turn trends, partnerships and big ideas into commercially successful programming, events and venue experiences across a vibrant multi-site estate. Working closely with senior leadership, you’ll take ownership of music strategy, experiential programming, partnerships, gaming concepts, food residencies and venue innovation - helping shape customer experience and drive revenue growth across a diverse portfolio. The role Reporting into the Head of Operations, the Experience, Programming & Partnerships Manager will lead the strategic and commercial delivery of entertainment, events, partnerships and experiential growth initiatives. You’ll be responsible for: • Developing and delivering estate-wide events and entertainment strategy, • Creating commercially successful experiences, festivals, club nights and activations, • Building partnerships with promoters, brands, universities, creatives and operators, • Leading music programming, venue identity and entertainment direction, • Driving competitive social gaming initiatives and new revenue streams, • Supporting venue development, investment projects and experiential fit-outs, • Overseeing food franchise partnerships and commercial performance, • Ensuring strong AV, sound and technical standards across venues, • Collaborating cross-functionally with Operations, Marketing, Property and Finance teams About you/what we’re looking for: • Experience within hospitality, nightlife, entertainment, events or culture-led businesses, • Strong commercial awareness with experience managing budgets, partnerships and ROI, • A proven background in experiential programming, business development or brand activation, • Strong networks across music, entertainment, food, events or creative industries, • The ability to balance creativity with operational delivery, • Confidence influencing stakeholders across multiple departments, • A hands-on, entrepreneurial mindset with a passion for hospitality and culture Why apply? • Opportunity to shape a highly creative, fast-growing hospitality business, • Autonomy to build impactful projects and experiences, • Broad role spanning music, events, gaming, partnerships and venue innovation, • Flexible, predominantly remote working, • Strong progression potential within a growing group, • Collaborative and people-led culture Interested in this exciting opportunity? Please apply today! Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a response

CONCESSION MANAGER WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Hotels, pubs and Contracts Division — Business Development Manager JJ Foodservice is building a dedicated Hotels, pubs and Contracts division and is seeking a Business Development Manager to build and lead our entry into the hotel, pub, and school contract sector. This senior role will be responsible for developing the division from the ground up and will report directly to the Director or Chief Sales Officer. Key Responsibilities • Lead our entry and growth within the hotel, pub, and school food‑service market, establishing a strong presence and driving commercial success in this strategic sector., • Develop, manage, and strengthen relationships with hotel groups, pub chains, schools, and contract caterers to accelerate market penetration., • Negotiate high‑value supply agreements that secure long‑term partnerships across food, hygiene, and consumable categories., • Drive product adoption and category spend by applying your understanding of the operational needs within hotels, hospitality groups, and education catering., • Collaborate closely with regional sales branch managers, purchasing teams, and operations to ensure seamless service delivery and successful rollout of our offering. About You • You bring proven experience managing national or multi‑site B2B accounts, with a strong track record of winning and growing contract‑based business., • You understand the hotel, hospitality, and contract‑catering sectors and can confidently navigate these specialised environments., • You recognise the Hotels, Pubs & Contracts segment as a major growth opportunity for JJ’s and are motivated by the chance to shape and lead this new division., • You are commercially astute, an excellent negotiator, and able to build compelling value propositions for senior decision‑makers., • You operate strategically and professionally, building strong, trust‑based relationships while identifying long‑term partnership opportunities. Why Join JJ Foodservice? • Opportunity to shape and lead a new national Hotels & Contracts strategy., • High‑profile role with direct exposure to senior leadership., • Backed by strong brand reputation, infrastructure, and buying power., • Clear progression as the division expands. What We Offer • Competitive salary with a substantial performance‑based bonus tied directly to the contracts secured., • Profit share scheme., • Excellent opportunities for career progression within a growing, nationwide business., • A dynamic, supportive, and entrepreneurial working environment where your contribution directly drives growth. Location: Enfield / National (travel required) Type: Full‑time

TITLE: Wholesale Sales Manager REPORTING TO: Commercial Director THE ROLE & RESPONSIBILITIES: The Wholesale Sales Manager is responsible for driving global wholesale performance and supporting the execution of the brand’s wholesale growth strategy across key international markets. The ideal candidate is commercially driven, highly organised, and relationship-focused, with strong analytical capabilities and experience managing premium wholesale accounts across international markets. Responsibilities Sales Strategy, Forecasting & Planning · Build and manage wholesale sales forecasts by region, account, and collection, with ownership of targets and growth opportunities · Partner with the Senior Sales Manager on seasonal sales strategies, ensuring regional opportunities and market trends are reflected · Analyse account performance, sell-through, and inventory levels to identify opportunities for growth and reorders · Support seasonal budgeting, forecasting, and post-market recaps Campaign Execution & Sales Appointments · Lead wholesale appointments and support global market appointments alongside the wider sales team · Secure priority accounts and key strategic partners each season · Deliver consistent and elevated brand presentation across digital and in-person appointments · Provide retailers with accurate and timely pre-order information, including pricing, line sheets, delivery windows, product knowledge, and order deadlines · Collate, structure, and submit wholesale orders for internal review and sign-off · Oversee the accuracy and maintenance of the seasonal sales order overview in partnership with Sales Admin Account & Relationship Management · Manage and grow the global wholesale network while supporting key strategic accounts · Build and maintain strong relationships with buyers and retail partners across the UK, US, and additional international markets · Negotiate retailer terms while protecting brand positioning and commercial interests across discounts, cancellations, exclusives, and sell-through expectations · Oversee onboarding and development of new wholesale accounts · Partner closely with PR, Marketing, and Communications teams to maximise visibility, activation, and sell-through opportunities with retail partners Reporting & Commercial Analysis · Produce regular sales and performance reporting for senior leadership · Identify risks, opportunities, and product performance trends across regions and accounts · Monitor sales performance against targets and recommend actions to drive growth · Gather and structure retailer feedback for internal teams across Product, Merchandising, and Marketing Brand & Commercial Development · Identify and develop commercial opportunities including exclusives, capsules, trunk shows, events, and special projects · Plan and execute trunk show opportunities with key retail partners · Ensure all wholesale touchpoints reflect the brand identity and commercial positioning globally · Support process improvements across wholesale operations, forecasting, and account management Candidate Profile · Strong understanding of global wholesale and contemporary fashion markets · Proven experience managing and growing wholesale accounts internationally · Advanced Excel skills with a strong analytical and commercial mindset · Excellent presentation, negotiation, and relationship management skills · Highly organised with the ability to independently manage travel, schedules, and competing priorities · Strong attention to detail and operational accuracy · Experience mentoring or overseeing junior team members preferred · Collaborative and proactive approach with the ability to thrive in a fast-paced environment THE PACKAGE: • Competitive salary., • 28 days holiday per year., • Birthday day off., • Private Health Care., • Staff discount., • Flexi-time Monday – Friday., • Contributory pension scheme., • Classpass credits

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. Krispy Kreme’s Franchise Business Manager will work closely with global colleagues based in the United States as well as all regional Franchise partners to ensure that day to day operations are executed as per the brand standards. They will oversee Europe and will also be responsible for creating the strategic plan for their region and ensuring the team is successfully executing against the plan. A TASTE OF WHAT YOU WILL BE DOING: • Create strategic plan for each franchisee that is aligned to the brand strategic framework., • Working with the team, drive the execution of the plan., • Execute and manage new development agreements to achieve expansion goals., • Identify, review and validate new development opportunities., • Responsible for the project management of the new unit pipeline, identify critical milestones and deliverables and track progress to ensure results., • Review and approve all new and relocation sites., • Guide franchisee partners through in-depth data analysis and best practices across the globe, • Provide an operational insight to drive top class results., • Track and forecast agreed upon asset actions and timing (new, relocations/rebuilds, and remodels) YOUR RECIPE FOR SUCCESS: • 8+ years of relevant experience, • 5-7 years of Operations experience in QSR or related food concept preferred, • Bachelor’s degree in Finance or Supply Chain preferred, • Experience working with a Franchisee business (or Franchisor) in a business development, operations, quality assurance/brand standards, marketing role., • Ability to build strong relationships as well as embrace and leverage technology., • Collaborative mindset and ability to work cross-functionally with the Krispy Kreme Global teams., • Broad, strategic thinker and intellectually curious., • Experience in growing retail points of distribution for a brand., • Knowledge of development analysis, real estate, market planning, development scheduling, and general financial analysis, • Strong communication skills - both written and verbal English, • Strong ability to understand, formulate and communicate sound business strategies and to implement it effectively in the markets. WHY KRISPY KREME? At Krispy Kreme, we focus on: Loving People: • Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix ___., • At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives., • In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services., • We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions., • We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ___, or on one of its many social media channels, including ___ and ___.

CWF – Who are we? For 60 years, we have been bringing magic to children’s fashion by developing collections for premium and luxury brands: BOSS, Chloé, DKNY, Givenchy, HUGO, Karl Lagerfeld, Kenzo Kids, Lanvin, Marc Jacobs, Michael Kors, Timberland, and Zadig & Voltaire… as well as our own brand: Billieblush. From design to marketing, we translate each fashion house’s iconic style into exclusive pieces tailored to the specific needs of every age. Our mission? To offer the very best in style for a childhood that is joyful, fresh, chic, and elegant. About the Role: We are looking for a commercially minded and results-driven Senior Wholesale Manager to lead our DACH region wholesale operations. This role is key to driving brand performance, deepening key wholesale partnerships and expanding market presence across Germany, Austria, and Switzerland. As a senior leader within the wholesale team, you will proactively contribute to the development and implementation of the go-to-market strategy to ensure that CWF’s and licensed partners’ goals are met in the DACH region. This will require close collaboration with cross-functional teams and agents. Key Responsibilities: Account Management · Oversee the management of top-tier wholesale partners, department stores and premium independents across the DACH region, whilst still being a point of contact for all wholesale partners in the territories. · Conduct regular market visits and strategic meetings to identify opportunities and strengthen partnerships to help drive CWF’s business in the DACH region. Sales & Revenue Growth · Help develop seasonal budgets and business plans for the DACH region and ensure consistent delivery through effective planning and negotiation. · Oversee and lead the sales campaigns for the DACH region. · Analyse sales data and market trends and share with relevant teams to optimise seasonal budgeting, range planning and sales. Market Development & Expansion · Identify new business opportunities to expand the CWF’s and licensed partners’ footprint across DACH. · Evaluate and onboard new partners that align with CWF’s and licensed partners’ commercial strategy. Cross-Functional Leadership · Work closely with brand management, customer service, logistics, finance and marketing teams to ensure operational excellence. · Provide market feedback to Brand Management to inform product development and go-to-market strategies. Leadership & Showroom Management · Lead and support the Northern Hub sales team members and agents in the DACH region. · Organize and manage DACH-specific showroom activities during market weeks and trade shows. Job position based in London, but fluency in German is mandatory. Qualifications & Experience: · 5–7+ years of experience in wholesale sales within the fashion or lifestyle industry. · Proven track record of managing teams, key accounts and agents (particularly across Germany, Austria, and Switzerland). · Proven track record of developing go-to-market plans/strategies and implementing them to exceed company objectives and sales targets. · Strong understanding of the regional retail landscape, consumer behaviours and fashion trends. · Native-level German and fluent English; additional language (e.g. French) is a plus. · Strong network of UK and DACH wholesale contacts. · Experience with premium or luxury fashion is preferred. Key Skills & Attributes: · Strong negotiation, presentation and communication skills; able to build strong relationships both internally and externally. · Results-oriented with a proactive, strategic and entrepreneurial mindset. · Highly analytical with strong attention to detail and data-driven decision-making. · Ability to work independently while collaborating effectively with a wider international team. · Comfortable in a fast-paced, seasonal and product-driven environment. · Strong Microsoft Office (particularly Excel) skills. · Driving Licence preferred. What We Offer: · Competitive salary + annual bonus · Employee discount · Private Healthcare · 50% of Gym Membership Covered (up to an agreed amount) · International travel opportunities (particularly within the DACH region and to HQ in France) · Travel Costs Support · 20 days annual leave + bank holidays · Opportunity to work in a dynamic, growing fashion brand with a global reach · Collaborative and international team culture · Career development and progression opportunities Job Type: Full-time Work Location: In person

We are seeking a commercially strong and hands-on Retail Director to lead our retail operations across the UK and US markets. This is a key leadership role within a fast-growing international fashion brand, ideal for someone with a strong fast-fashion background (e.g., ZARA, H&M, Bershka, Pull&Bear) who thrives in a high-speed, trend-driven and expansion-focused environment. You will play a critical role in driving store performance, building scalable retail structures, and supporting new market growth. Key Responsibilities • Own and drive retail performance across the UK and US, with full accountability for sales, KPIs, and operational excellence., • Lead multi-site store operations, ensuring strong execution across staffing, VM, stock flow, and customer experience., • Implement and optimise fast-fashion operating rhythms (e.g., weekly trading reviews, rapid stock rotation, fast replenishment)., • Partner closely with Buying and Merchandising teams to ensure product-market fit, reacting quickly to sales and customer trends., • Analyse weekly and daily sales data to identify opportunities and take immediate action to drive sell-through and margin., • Support new store openings and market expansion, including building teams, setting up processes, and driving early-stage performance., • Benchmark competitors (e.g., ZARA, H&M) and translate insights into actionable strategies for local markets., • Build and develop a strong retail leadership pipeline, coaching Store Managers and Area Managers to deliver consistent results., • Establish clear and scalable SOPs to support a growing store network., • Ensure compliance with UK and US employment regulations and retail best practices. Requirements • 8+ years’ experience in fast-fashion retail, with at least 4–5 years in a multi-site leadership role (e.g., Area Manager, Regional Manager, Retail Director)., • Background in brands such as ZARA, H&M, or similar high-volume, trend-led retailers is highly preferred., • Strong understanding of fast-fashion trading logic (e.g., sell-through, stock turn, weekly KPI cadence)., • Proven track record of driving sales growth and improving store performance across multiple locations., • Experience in new market entry, store openings, or scaling retail operations is a strong advantage., • Highly commercial, data-driven, and action-oriented mindset., • Comfortable working in a fast-paced, evolving environment with a hands-on approach., • Strong leadership skills with the ability to manage and influence teams across different markets., • Fluent English required; Mandarin is a plus. Why Join Us • Opportunity to play a key role in building and scaling retail operations in the UK and US markets, • Join a fast-growing international fashion brand with strong global momentum, • High level of ownership and visibility within the business

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world’s leading cross-border platforms – and we’re just getting started. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. Now, we're scaling and looking for a BD Director to own the strategy, pipeline, and partnerships that will power our next phase of growth. WHAT’S THE CHALLENGE? As a (Senior) Manager of Business Development – Enterprise Payments, you will play a hands-on role in originating, developing, and closing new enterprise opportunities within the payments ecosystem. You will manage complex sales cycles with large organisations, working closely with internal stakeholders to deliver tailored payment solutions for enterprise clients. This role requires strong execution skills, a consultative sales mindset, and solid knowledge of global payment solutions, while contributing to regional and global growth objectives. WHO YOU’LL BE WORKING WITH You will be part of the global Business Development team and report into a the Global Head of BD. You will collaborate closely with Product, Marketing, Compliance, Operations, and Engineering teams, ensuring enterprise clients receive well-integrated, scalable, and compliant payment solutions throughout the sales and onboarding lifecycle. WHAT YOU’LL BE DOING Enterprise Sales & Growth Strategy • Identify, pursue, and secure partnerships with high-value enterprise clients, including but not limited to large marketplaces, digital platforms, and major smart device / EV makers businesses., • Execute a go-to-market strategy targeting end-to-end payment enablement opportunities including acquiring, issuing and B2B payments, • Build solid relationships across multiple levels within the organization of the enterprise clients and become the go-to person, • Manage complex negotiations with C-level executives to establish long-term strategic partnerships Market Expansion & Competitive Positioning • Identify new verticals and emerging payment trends to expand market reach., • Analyze competitive positioning and develop value-driven propositions tailored to enterprise clients., • Work closely with marketing and product teams to refine messaging and sales strategies for acquiring and issuing solutions. Cross-Functional Collaboration & Execution • Partner with Product, Compliance, and Engineering teams to ensure seamless integration and execution of payment solutions., • Drive sales forecasting, pipeline management, and revenue growth tracking in alignment with company targets. WHAT YOU BRING • 6+ years of relevant and progressive work experience in business development, enterprise sales, or strategic partnerships within payments, fintech, or cross-border payments., • Strong understanding of payment ecosystems, including cross-border payments, acquiring, issuing, or B2B payments., • Exposure to large corporations from previous Payment/Banking or Business Development careers., • Proven track record of closing large, complex deals and exceeding revenue target WHO YOU ARE • Educated with a relevant degree in Business, Finance, or a related field. A master's degree is a plus., • Excellent interpersonal skills and business acumen, • Ability to drill down, persistence, and a never-give-up spirit, • Strategic Thinking: Ability to develop and execute high-impact business development strategies., • Strong consultative sales approach and experience negotiating with enterprise C-level executives. PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beaute. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Job Title - Sales Operations Manager (Ref: 196591) Location – Hybrid - London, UK Duration - 12 Months Hours - 35 hours/week IR Status - Inside About the Role A leading global software company is seeking a Sales Operations Manager to join its Partnership Operations team in London. This role supports a global retail partnerships business spanning multiple geographies and one of the organisation’s largest indirect revenue channels. You will be responsible for managing forecasting, performance tracking, budget governance, and operational execution across a global retail rebate programme. Working closely with Sales, Finance, FP&A, Global Operations, Partner Operations, and external agencies, you will help ensure consistent KPIs, accurate forecasting, and timely financial processes. This is a high-impact individual contributor role requiring autonomy, strong analytical capability, and the ability to operate across Americas, EMEA, and APAC time zones. Key Responsibilities Forecasting & Planning • Own the retail rebate budget forecast, building scenario models (low / mid / high), • Incorporate key drivers such as pricing, product transitions, partner mix, and macro factors, • Improve forecast accuracy and reduce variance-driven escalations (target ±5%), • Translate commercial plans into multi-quarter financial outlooks with clear assumptions, • Support annual planning and in-year forecast and pricing adjustments Performance Reporting & Analytics • Lead bi-weekly and monthly performance reviews across key KPIs (e.g., revenue, redemption, cost metrics), • Maintain a single source of truth dashboard across multiple data systems, • Deliver variance analysis, escalation triggers, and actionable insights for leadership, • Develop partner, product, and regional performance analysis to support decision-making Operational Governance • Own end-to-end operational cadence across Sales, Finance, Ops, and external partners, • Ensure timely execution of purchase orders, accruals, rebates, and partner payments, • Track commitments vs forecast and proactively manage PO and spend alignment, • Maintain SOPs, governance documentation, and audit-ready processes, • Drive automation and process improvements across reporting and operations Stakeholder Management • Act as the central coordination point across Sales, Finance, Revenue Ops, and external agencies, • Translate performance and financial data into clear executive-ready narratives, • Support quarterly business reviews and forecasting cycles, • Drive cross-functional alignment and accountability across stakeholders What You Bring Experience • 5+ years in Sales Operations, Revenue Operations, Channel Operations, or FP&A, • Experience managing forecasting, budget ownership, and performance reporting for large-scale budgets or P&Ls, • Exposure to indirect, partner-led, or retail/channel business models preferred Technical & Analytical Skills • Strong financial modelling and scenario planning skills (Excel or equivalent), • Ability to work with large, complex datasets across multiple systems (ERP, data warehouses, finance platforms), • SQL or equivalent data querying skills (advantageous), • Experience building dashboards in Power BI, Tableau, or similar tools Stakeholder & Communication Skills • Strong written and verbal communication skills with the ability to simplify complex analysis, • Proven ability to influence cross-functional teams without direct authority, • Comfortable leading recurring business reviews and driving decisions to closure Operating Style • Self-starter able to define structure, processes, and operating rhythm independently, • Strong project/program management discipline (timelines, ownership, governance), • Continuous improvement mindset with a focus on automation and efficiency Nice to Have • Experience in SaaS/subscription commercial models, • Familiarity with large-scale global software organisation operating models, • Exposure to multi-region operations (Americas, EMEA, APAC)

About Us: LEPAS Lepas is the latest brand to be launched by Chery Group UK, following the unprecedented success of OMODA, JAECOO and Chery. Lepas is built around a clear mission: to define elegance in the new energy era, combining sophisticated design, advanced technology, and uncompromising safety to deliver a refined and confident driving experience for UK customers. Chery Group has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide. Position Overview As part of the exciting growth of LEPAS in the UK, we are seeking a Dealer Training Specialist who supports and enhances sales performance across our dealer network. This field-based role is crucial in ensuring that our sales teams are well-equipped to deliver an exceptional customer experience, maintain high CSI scores, and exceed performance expectations. You will work closely with the Regional Sales Managers to deliver high-impact training and identify evolving training needs across the network. Key Responsibilities: • Support with the design and delivery of a comprehensive new starter training suite; conduct on-site induction training for existing and newly appointed dealerships, • Deliver both face-to-face and virtual classroom training as part of the sales accreditation pathway, • Provide engaging and informative training during new product launch events, • Support the creation of engaging and effective training content in collaboration with the Retailer Training Manager, including eLearning modules and classroom materials, • Provide intensive on-site training on the sales process, customer experience, and mystery shop performance to focus sites across the UK, • Deliver bespoke, ad-hoc training – both in person and online – to support evolving business objectives (e.g., app enrolment or process rollouts), • Work closely with the Retailer Training Manager and Regional Sales Managers to identify underperforming or new focus retailers and develop tailored training interventions, • Participate in special projects and training initiatives as required by the business Requirements: • Proven experience in sales training within the automotive industry (OEM or retail side), • Strong understanding of automotive retail operations, including sales processes and customer satisfaction metrics, • Excellent communication and presentation skills, with the ability to engage with a variety of learning styles, • Ability to travel extensively across the UK (field-based role, approx. 3-4 days per week on the road), • Comfortable working independently and collaboratively as part of a wider training and field team, • Confident using digital learning platforms and content creation tools (e.g., LMS, Articulate, MS Office), • A full UK driving license is essential

Pacific Basin is one of the world’s leading owners and operators of modern Handysize and Supramax dry bulk ships. We are listed in Hong Kong and operate globally with a fleet of over 270 ships trading worldwide. Our team comprises about 4,600 seafarers and over 400 shore staff in 14 key locations around the world. Job Title: Bulk Parcel & Project Manager Location: London Department: Chartering Reporting Line: Head of Supramax, Atlantic and Head of Atlantic Handysize & Head of Atlantic Chartering Role Summary As a member of the Chartering team, the Parcel Manager is responsible for driving commercial performance across the Company’s Handysize and Supramax fleets, with a particular focus on bulk parcel and project cargo activities originating in the Atlantic basin. The role involves active cargo origination, market trading, voyage optimisation and close collaboration with internal stakeholders to maximise fleet earnings while ensuring safe, compliant and efficient execution. Internal Stakeholders: Operations and Technical Team Responsibilities: • Develop and execute profitable chartering strategies for bulk parcel and project cargo shipments, ensuring safe and efficient cargo handling while maximising commercial returns on cargoes originating in the Atlantic basin., • Build, maintain and expand strong commercial relationships with parcel and project shippers, traders, freight forwarders and brokers to generate sustainable cargo flow and new business opportunities., • Actively originate and secure cargoes for the fleet and/or trade against market tonnage to deliver consistent margins; operating across Lines of Business (LOBs) as an overlay function to identify and execute value‑enhancing regional opportunities., • Maximise earnings across the owned and controlled fleet through disciplined voyage optimisation, cargo selection and market timing, including the strategic use of third‑party tonnage where appropriate., • Continuously analyse freight markets, cargo flows and supply‑demand dynamics to develop clear, insight‑driven trading and pricing strategies., • Work closely with Operations and Technical teams to ensure strong voyage execution, minimise operational and commercial risks, and deliver a consistently high level of service to customers., • Take full commercial and financial responsibility for fixtures, voyage performance and contracts, including negotiating robust and protective charter party terms., • Ensure full compliance with internal policies, contractual obligations and applicable maritime regulations., • Maintain timely, accurate and transparent reporting of commercial performance, risks, disputes and customer‑related matters., • Coordinate fleet positioning in close collaboration with regional teams to optimise utilisation, market coverage and exposure., • Support broader business development initiatives and represent the Company externally; overseas travel may be required. Skills Capabilities & Qualifications • Min 3 years’ experience within dry bulk parcel or project markets, primarily within Atlantic basin., • Familiarity with bulk parcel shippers, traders, charterers, and brokers., • Proven experience executing & understanding of bulk parcel cargo flows. Additionally, comprehensive knowledge of relative liquidity within bulk parcel markets., • Comfortable taking risk, alongside a creative and detailed orientated approach to building parcel shipments., • Deck cargo experience within windmill / blade sector that is also a desirable attribute. Attributes / Personality: • Excellent communication skills in English., • Experience with dry bulk shipping software such as IMOS and Shipfix. If you are selected, you will be continuously assessed not only on the basis of your performance, but also on the basis of your attitude and behavior. Cultural fit and adherence to Company values is of paramount importance. We are committed to fostering a diverse, equitable, and inclusive workplace where all colleagues feel valued and empowered to bring their authentic selves to work. Please apply with a full résumé, salary expectation and contact details to the Human Resources Department at . We only accept CVs in pdf format. (Application deadline: 19 May 2026) All applications will be treated in strict confidence and used solely for recruitment purposes.

Head of Property | Social Care Provider North England Multi-Site Role (Office Based with Travel) Salary: £50,000 – £55,000 + Mileage Are you an experienced property and maintenance leader ready to take ownership of a multi-site social care group’s property function? Do you enjoy improving standards, driving accountability, and ensuring multiple sites operate efficiently while remaining hands-on and operational? Are you looking to join a growing care organisation where you can directly influence resident experience, home presentation, and long-term property performance? Then this could be the opportunity for you. We are working in partnership with a well-established social care group to appoint a Head of Property. This position has been created to strengthen oversight and centralise the property and maintenance function across the organisation, supporting operational excellence while maintaining exceptional living environments for residents. The Opportunity The Head of Property will take ownership of all property, maintenance, and refurbishment activity across a multi-site social care portfolio, ensuring a consistent, high-quality approach to estate management, presentation standards, and contractor performance. This role will work closely with senior leadership, Home Managers, and on-site Maintenance Managers to improve operational performance through stronger maintenance standards, better project delivery, and enhanced property presentation. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable visiting sites, identifying priorities, and ensuring work gets completed efficiently and to a high standard. Key focus areas include improving maintenance consistency, strengthening contractor accountability, delivering refurbishment projects successfully, and creating a more centralised, measurable property function across the group. About the Provider The organisation is now entering a period of improvement and investment and is seeking a Head of Property who can strengthen standards, improve estate presentation, and drive overall commercial and operational performance across the portfolio. Key Responsibilities Property & Maintenance Leadership • Develop and lead a centralised property and maintenance function across all homes, • Take ownership of all group-wide property standards, maintenance activity, and refurbishment delivery, • Align property strategy directly to operational performance, resident experience, and long-term asset improvement Maintenance & Estate Standards • Oversee both planned and reactive maintenance across all locations, • Improve consistency of maintenance standards and estate presentation across the group, • Identify property issues, prioritise improvements, and ensure works are completed effectively, • Support health, safety, compliance, and general estate standards across all homes Refurbishment & Improvement Projects • Lead refurbishment and improvement projects across the portfolio, • Assess underperforming sites and implement improvement plans, • Ensure projects are delivered on time, within budget, and with minimal disruption to operations, • Support longer-term property investment decisions and capital planning Contractor Management • Manage contractor relationships across all sites, • Source, negotiate, delegate, and oversee external contractors, • Improve contractor accountability, quality standards, and value for money, • Ensure strong supplier relationships and effective delivery of works required Team Leadership • Manage and support Maintenance Managers across all sites, • Improve delegation, accountability, and performance across site-based maintenance teams, • Provide guidance and leadership to ensure consistent standards across the group, • Act as the central link between operational teams and property delivery Commercial & Budget Control • Manage maintenance spend and refurbishment budgets effectively, • Balance operational needs with financial constraints and investment priorities, • Improve visibility of property-related spend and return on investment, • Support commercial decision-making linked to property improvements and presentation The Ideal Candidate You will be a commercially aware and highly credible property leader, capable of improving standards across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Head of Property, Regional Property Manager, Estates Manager, Senior Facilities Manager, or similar senior property leadership role, • Strong track record of managing multi-site property portfolios and improving underperforming locations, • Experience overseeing planned and reactive maintenance, refurbishment projects, and contractor performance, • Strong contractor management, delegation, and budget control experience, • Commercially astute with the ability to link property investment to operational performance, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within social care, hospitality, or wider service-led environments, • Exposure to premium service delivery environments, • Experience managing refurbishment programmes across occupied buildings, • Understanding of compliance standards within regulated environments, • You will be hands-on, pragmatic, commercially aware, and someone who can introduce structure and accountability while working collaboratively with Home Managers and operational leaders. This role requires someone who can lead from the front not purely from behind a desk. Package & Benefits • £50,000 – £55,000 base salary (dependent on experience), • Mileage allowance included for travel across homes, • Opportunity to shape a newly created senior leadership role, • Direct influence over group-wide property standards and investment decisions, • Long-term progression within a growing care organisation Location & Working Pattern • This role is office-based, 5 days per week. With expectation to travel between homes, • North Of England, • Candidates must be comfortable with a field-based role alongside regular office presence. Interview Process • First Stage: Initial Teams interview, • Second Stage: Further interview with senior leadership, • Final Stage: Face-to-face interview where required Summary This is a unique opportunity for an ambitious and operationally focused property leader to step into a broad and highly influential Head of Property role within a growing social care group. Offering autonomy, visibility, and the opportunity to shape group wide property standards from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with strong long term ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Block Property Manager | Watford | Site-Based | £40,000 - £45,000 Your new company An exciting new investor-backed BTR organisation specialising in the management of professionally run rental homes and residential communities. It operates a people-first, service-led model, focusing on maintaining high living standards, strong resident engagement, and well-trained assets. Your new role As a Block Manager, you will be responsible for the effective day-to-day management of residential buildings, ensuring they are safe, compliant, and well-maintained whilst delivering an exceptional living experience for residents. You will lead on operational delivery across your schemes, managing on-site teams and external contractors, while maintaining strong relationships with residents and internal stakeholders. Operations and Building Management • Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, • Carry out regular site inspections, including weekly, monthly and quarterly checks, ensuring high standards of presentation and safety, • Identify, manage, and resolve building defects, liaising with contractors and developers to ensure works are completed to the required standard and within agreed timeframes, • Manage planned and reactive maintenance, allocating works to contractors and developers to ensure works are completed to the required standard and within agreed timeframes, • Oversee contractor performance, ensuring compliance with service level agreements, • Maintain robust Permit-to-Work and contractor control processesHealth & Safety Compliance, • Ensure full compliance with all relevant legislation, including the Building Safety Act 2022 and Fire Safety Act 2021, • Manage site risk assessment and ensure corrective actions are completed within agreed timescales, • Work closely with the Health & Safety Manager to maintain compliance requirements, records and certificates, • Support the development and maintenance of the Building Safety Case and Golden Thread, • Lead on incident response, reporting, and escalation where required, • Carry out regular safety inspections, audits, and monitoring activitiesResident & Client management, • Deliver a high-quality, resident-focused service, ensuring a positive customer experience, • Manage tenancy lifecycle processes including move-ins, move-outs, and unit turnaround (target within 5 days), • Handle fees related to apartment damage or dilapidation, • Deliver a high-quality, resident-focused service, ensuring a positive customer experience. While the resident services hub is responsible for handling complaints, it is essential to work collaboratively with the team to ensure swift and effective resolution of issues., • Build strong relationships with residents, internal teams, and stakeholders, • Support community engagement initiatives and resident eventsFinancial & Administrative Management, • Support budget planning and ongoing financial management of schemes, • Monitor expenditure and ensure cost control across all services and projects, • Maintain accurate records, reporting, and documentation in line with company standards, • Manage asset registers and oversee stock control where applicableGeneral & Portfolio Management, • Support mobilisation of new developments into the portfolio, • Liaise with contractors and suppliers to ensure service delivery meets agreed standards, • Attend regular meetings and provide updates to the Senior Property Services Manager, • Attend and contribute to quarterly defect reviews, ensuring issues are tracked, reported, and resolved, • Participate in an on-call Rota for major incidents, • Travel regularly between sites within the regional portfolioPeople Management, • Lead, motivate, and develop team members to deliver high performance, • Support recruitment, onboarding, and training of team members, • Proven experience in block management, or BTR/Flex Living environments, • Strong understanding of high-rise building compliance and health and safety requirements, • Experience managing contractors, budgets, and service delivery, • Knowledge of Building Safety Act 2022 and Fire Safety Act 2021 (essential), • Experience managing or supervising teams, • Strong customer service and stakeholder management skills, • Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, utilising a range of digital platforms and management systems to streamline operations and maintain effective communication., • Demonstrate excellent IT skills, including proficiency in Microsoft Word, Excel, and other relevant software, • Ability to manage multiple sites and priorities effectively, • Calm and professional approach when handling challenging situationsDesirable:, • IOSH or NEBOSH qualification, • Membership of a relevant professional body (IRPM, TPI)What you'll get in return, • A competitive salary range of £40,000 - £45,000, • Discretionary bonus, • 25 days holiday + 8 bank holidays (pro rata if part-time), • Personal Pension Plan (salary sacrifice available), • Employee Assistance Program, • Life Assurance, • Optical vouchers 4789809

A leader in its field looking for a Senior Group Tax Manager I’m working with a leading global research and data business. The Group has a complex international footprint and is undergoing ongoing transformation focused on operational simplification, cost discipline and strategic repositioning. And strengthening governance and controls across Finance and Tax. The Role • This Senior Tax Manager role is a critical appointment within the Group Finance function, ensuring the effective day-to-day running of the Group tax team while supporting the ongoing evolution of the groups tax strategy, compliance, controls and operating model., • Design and build the Group’s tax governance framework, policies and controls, • Formalise and develop compliance with UK, European and other International applicable statutory requirements, directives and guidelines including CCO, SAO, BRR, CFC, BEPS and OECD, • Strengthen tax processes, documentation and internal controls across the Group, • Lead UK corporation tax compliance and reporting, including computations, filings and payments. Work to bring this in-house, • Manage UK tax provisions and support statutory and group reporting processes, • Act as primary contact for HMRC matters, enquiries and correspondence, • Provide oversight and coordination of corporate tax compliance across the group and in particular the US, European and APAC territories., • Support with local tax filings and issues where relevant, • Ensure consistent application of Group tax policies across jurisdictions, • Lead the external tax reporting process for half year and year end, • Build in-house capabilities to manage this process reducing the reliance on external specialists, • Manage the monthly tax accounting and reporting requirements including reconciliations, bookings into ERP system and related invoicing, • Develop clear guidance on tax implications of intercompany transactions, • Manage and improve the transfer pricing policies and processes, reducing reliance on external specialists, • Ensure transfer pricing policies are compliant, robust and aligned with business operations, • Provide oversight across employment taxes, VAT and other indirect taxes, • Ensure appropriate controls, compliance and risk management across these areas., • Support regional financial controllers and other stakeholders with tax audits and reviews with tax authorities Team & Stakeholder Management • Manage and develop a geographically dispersed Group tax team, • Coordinate effectively with Finance, Legal and other internal stakeholders, • Manage relationships with external advisors and drive efficiency and value for money, • Strong UK corporate tax expertise within a multinational group, • Proven experience in transfer pricing, including policy design and documentation, • Experience of managing day-to-day tax operations in a complex, international business, • Strong knowledge of global tax regulations, transfer pricing guidelines and IFRS tax requirements., • Good working knowledge of other taxes, particularly in UK (employment taxes, RDEC, VAT), • Experience dealing with HMRC and managing enquiries, • Ability to work in a fast paced, dynamic business environment, • High-impact senior role with ownership of the Group tax function day-to-day, • Opportunity to build, shape and modernise tax governance, controls and processes, • Exposure to international operations within a well-known listed group, • Hybrid working model What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4783708

Your new companyThis role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce.Your new roleThe Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: • Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services., • Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns., • Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity., • Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities., • Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments., • Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks., • Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability., • Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives., • Ensure appropriate capacity for major business events, releases, migrations, and peak periods., • Maintain regular reporting covering consumption, forecasts, risks, and recommended actions., • Accountable for the accuracy and quality of global demand and capacity forecasts., • Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans., • Maintain a single source of truth for demand, consumption, and capacity insights., • Provide leadership with proactive recommendations for investment, optimisation, and scaling actions., • Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies., • Prepare and run capacity governance routines including monthly capacity reviews., • Ensure readiness and capacity availability for major business or technology events., • Support cloud optimisation and FinOps activities with accurate consumption modelling., • Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs., • Collaborate with EA to ensure strategic alignment with long-term architectural evolution., • Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals., • Engage with PMO to validate capacity readiness for projects, migrations, and releases., • Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput., • Global Demand & Capacity Forecast (rolling 12-36 months)., • Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload)., • Monthly Consumption & Capacity Report including risks, hotspots, and future projections., • Quarterly Capacity Review Pack including investment proposals and optimisation insights., • Capacity inputs for PMO readiness assessments, budgeting, and prioritisation., • Accuracy of demand and capacity forecasts., • Reduction of unplanned capacity-related incidents or outages., • Timeliness of capacity reporting and insights., • Optimisation impact (cloud savings, resource efficiency gains)., • Stakeholder satisfaction across Technology, Finance, Regions, and Vendors., • Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar)., • Scripting skills (PowerShell, Python, Bash, or equivalent)., • Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor)., • Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation., • Experience integrating automation with CI/CD, APIs, and cloud-native services., • Strong understanding of identity models, RBAC, and secure automation practices., • Ability nonrepresentational issues and translate them into automation solutions. Competitive base salary + bonus + benefits aligned to the seniority of the role.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Office Manager Your new company A well-established,London-based professional services organisation is seeking aTemporary Office & Operations Administrator to support its busyheadquarters. The business operates within the consultancy sector and is knownfor delivering a high-quality, client-focused service across its operations. This is afull-time, office-based role (Monday to Friday, 08:30-17:00, 37.5 hoursper week). The initial contract will run for 3-6 months, with a strongpossibility of permanent opportunities depending on business needs andperformance. Your new role As theOffice & Operations Administrator, you will be the first point of contactfor visitors and play a key role in ensuring the smooth day-to-dayrunning of the London office. You will support both internal teams and externalstakeholders, helping to maintain a professional, welcoming, and well-organisedworkplace. Your responsibilitieswill include: • Actingas the main point of contact for guests and visitors, ensuring a positive andprofessional welcome, • Managingmeeting room bookings, diaries, and associated logistics, • Coordinatingappointments and liaising with clients and stakeholders in person and by phone, • Organisingcatering for meetings and internal or external events, • Supportingthe delivery of office and client events, including staff engagementinitiatives, • Liaising with building management, facilitiesproviders, security, and reception teams on day-to-dayoffice matters, • Supportingonboarding processes for new starters and coordinating leaver processes in linewith global procedures, • Handlinga wide range of administrative tasks to support office operations and businesssupport teams, • Coordinatingstationery and business card orders across multiple regional locations, • Managingoffice supplier accounts and deliveries, including refreshments and consumables, • Workingclosely with central business support colleagues and contributing to regularupdates and meetings, • Actingas a point of contact for basic IT and connectivity issues within the officeand liaising with technical teams as required, • Preparingand issuing internal communications and office updates, • Maintainingbuilding access controls, including issuing and cancelling access passes This is avaried, hands-on role offering exposure to multiple parts of thebusiness within a fast-paced environment. What you'll need to succeed To besuccessful in this role, you will bring strong office administration experienceand a proactive, service-driven mindset. You should have: Previousexperience in an office support, facilities, or administrative role Astrong commitment to delivering excellent service and maintaining aprofessional office environment Advancedproficiency in Microsoft Office, particularly Outlook, Word, Excel, andPowerPoint Afriendly, approachable manner and confidence interacting with a wide range ofstakeholders Excellentorganisational skills with the ability to prioritise effectively Strongmultitasking and logistical coordination experience Theability to build positive working relationships across teams and functions A reliable, flexible approach to work within a fullyoffice-based setting If youenjoy being at the heart of an organisation and thrive in a role where no twodays are the same, this opportunity offers excellent exposure and the potentialfor longer-term progression. What you'll get in return Inaddition to a competitive hourly rate (paid weekly), you’ll benefit from anefficient timesheet process and the support of a dedicated consultantthroughout your assignment. This role provides hands-onexperience within a growing organisation and the chance to develop yourresearch and analytical skills further. You will receive structured guidanceand have the opportunity to make a meaningful contribution to a dynamic andexpanding team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4790390

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: The Regional Optimization Lead supports the delivery of the commercial optimization agenda across the shipping fleet, working closely with the Senior Commercial Shipping Optimization Manager to turn strategy into effective execution. This senior role maintains a strong focus on live earnings and voyage efficiency, with day‑to‑day involvement in monitoring vessel behaviour, stepping in on deviations, and partnering with operations, chartering, performance, and claims teams to protect and enhance voyage economics. Acting as the link between commercial strategy and operational delivery, this role provides hands‑on support across fuel utiliziation, routing, speed handling, bunker planning, claims, and post‑voyage analysis. It strengthens transparency and rigor by using dashboards, digital tools, and standardized processes to guide decisions. Collaboration is central to success. The Commercial Lead works closely with Chartering, Operations, Performance, Claims, Bunkers, and Analytics teams to drive optimization, capture value, and ensure findings are applied fleet-wide. * Implement the commercial shipping maximization agenda in line with set priorities, converting strategy into practical voyage and fleet actions. * Maintain a strong daily earnings focus through PnL oversight, route and speed monitoring, and active participation in daily Chartering optimization huddles. * Optimize voyage execution through hands‑on involvement in fuel utilization, routing, speed management, stoppages, route compliance, and heating strategy, applying “heat‑to‑need” principles and surfacing exceptions via dashboards. * Track vessel and voyage performance benchmarks, working with the Performance Manager to identify underperforming vessels and coordinating corrective actions with internal partners. * Support bunker optimization by reviewing bunker intakes and helping refine bunker stem decisions to improve cost and efficiency outcomes. * Take ownership of vessel performance and commercial claims, including performance claims, off‑hire tracking, and voyage‑level re‑billables, coordinating with internal and external stakeholders to improve recovery. * Strengthen charter party and contract performance by reviewing Time‑Charterparties, identifying improvement opportunities, and applying redelivery guardrails to prevent over‑hire and commercial leakage. * Deliver post‑voyage analysis and insights, working with Analysts and Performance teams on monthly earnings reviews, underperformance reports, and voyage reviews, ensuring findings are embedded through closed‑loop feedback. * Lead bi‑weekly optimization huddles with chartering, claims, and operations teams. * Contribute to benchmarking and reporting, maintaining accurate shipping scorecards, tracking trends against internal targets and industry standards, and highlighting improvement opportunities. * Own and negotiate underperformance claims with vessel owners. * Partner across Performance, Chartering, Operations, Digital, Technical teams, charterers, suppliers, and vendors to support optimization, knowledge sharing, and continuous improvement across the fleet. * Recent experience in commercial shipping, voyage operations, or fleet performance with hands‑on exposure to live voyage management. * Strong practical understanding of PnL drivers, fuel consumption, routing, speed management, bunker planning, and voyage economics. * Hands‑on experience using IMOS or similar commercial voyage management systems. * Experience identifying freight losses, reducing idle time, and handling commercial claims (demurrage, off‑hire, miscellaneous). * Solid understanding of tanker charter parties and freight terms. * Experience in vessel performance assessment, including off‑hire and efficiency‑related claims. * Confident working with dashboards, voyage systems, and performance data to support real‑time decisions. * Background as a senior sea‑going mariner or recent commercial shipping experience within tanker operations. * Experience within a vessel‑owning organization or tanker pool, with exposure to commercial decision‑making, fleet performance drivers, owner–charterer dynamics, and operational frameworks that support optimization. * Experience working as a charterer for a ship owner or pool operator. * Strong influencing and stakeholder management skills across technical, digital, commercial, and operational teams, as well as external partners and vendors. * Understanding of compliance requirements, risk management practices, and governance frameworks relevant to commercial shipping operations. * Commercial mentality with experience in cost recovery, claims management, contract optimization, and delivering measurable financial outcomes. * Familiarity with vessel performance technologies, fuel‑efficiency solutions, and digital platforms relevant to shipping optimization. At bp, we support our people to grow in a diverse and dynamic environment. We value the strength that comes from different perspectives and experiences. Our benefits are designed to help your work fit your life, including flexible working options, generous parental leave, and excellent retirement benefits. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Business Improvement Analyst Location: London Salary: Up to £41,000 Model: Hybrid Reporting to: Head of Marketing Intelligence & Tech Brand/Department: Marketing ABOUT US We are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you. Get in touch. HOW YOU’LL WORK We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity. We offer a flexible work environment - in person in exciting offices and virtually with leading technology. Working together across markets, teams and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes and everyone flourishes. PERKS · After your first year, you get an annual travel credit of over £1,000 to travel on any one of our core travel brands. · You also get 2 weeks a year where you can work from anywhere in the world, your choice. · To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give up to £2,000 per year to support external learning and development courses that interest you and drive your passion. · Giving back - we give you two paid work days each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®. POSITION SUMMARY The Business Improvement Analyst role is responsible for identifying, planning, and supporting the delivery of continuous improvement initiatives across TTC’s Customer functions. This role works cross-functionally to streamline processes, optimise marketing effectiveness, and support the adoption of data-driven practices. With a keen focus on operational efficiency, performance enhancement, and change enablement, the Business Improvement Analyst role plays a critical role in helping the business work smarter, faster, and more collaboratively. The ideal candidate is a ‘go-getter’ who possesses strong problem-solving skills, a passion for challenging the status quo and the ability to adapt quickly in a fast-paced, global, matrix management environment. The Business Improvement Analyst will play a critical role in collaborating with colleagues at all levels and from diverse backgrounds, understanding the business context, and working within a defined governance framework to support our Business Improvement Program and Value Creation Plans. In this role you will be responsible for: 360 BUSINESS PROCESS MAPPING · Map out ‘As Is’ business processes across Customer and Marketing functions · Consult with the Head of Marketing Intelligence and Tech, Process Owners, Process Customers, and Process Stakeholders to determine improvement objectives and requirements · Identify and problem-solve friction points, duplications, waste, inefficiencies and automation opportunities · Model future-state (‘To Be’) business processes using clear workflow and operating model documentation PROCESS OPTIMISATION AND EFFICIENCY · Identify inefficiencies and bottlenecks across marketing operations, workflows and data processes · Translate current state analysis into future state process designs · Lead process improvement initiatives to drive automation, reduce duplication, and enhance business outcomes · Own the end-to-end lifecycle of assigned improvement initiatives, from discovery through to implementation and review CROSS-FUNCTIONAL COLLABORATION AND CHANGE ENABLEMENT · Partner with teams across marketing, technology, data, and commercial functions to align improvement efforts · Facilitate workshops, stakeholder sessions and working groups to design and implement improvements · Coordinate pilot projects and process rollouts, tracking progress and results · Support change management efforts to embed new ways of working and drive adoption PERFORMANCE MONITORING AND OPPORTUNITY IDENTIFICATION · Analyse key performance metrics and operational data to identify underperformance and improvement opportunities · Develop business cases, prioritization frameworks and implementation plans aligned to business requirements · Track initiative impact post-implementation, measuring efficiency gains, adoption and performance improvement · Iterate and refine solutions based on outcomes and stakeholder feedback GOVERNANCE AND STANDARDISATION · Support the documentation, rollout and adoption of standard operating procedures · Help enforce best practices and consistency across regions, brands, and functions · Ensure initiatives align with strategic objectives, governance models and compliance frameworks · Provide clear status updates, risk escalation, and recommend to senior stakeholders as required PRODUCT MANAGEMENT – WORK MANAGEMENT TOOL (MONDAY.COM) · Act as the Product Manager and owner for Monday.com within business · Define and maintain the product vision, roadmap and prioritised backlog aligned to business priorities · Own platform configuration, workflows, automations, templates and permission structures · Gather and prioritise user requirements to improve usability, scalability and adoption · Establish governance standards and best practices for platform usage · Drive user enablement through training, documentation and ongoing optimization · Act as the primary point of contact or Monday.com vendor management and platform related decisions INNOVATION AND CONTINUOUS LEARNING · Stay up to date on marketing operations, process optimisation trends and emerging tools · Proactively identify innovative ways to improve how teams work · Foster a culture of continuous improvement and learning across the organisation Required skills: what you need to be considered · Demonstrable experience in project/process/quality assurance and management · Experience administering or product-owning workflow management tools (e.g. Monday.com) · Background in marketing operations or digital campaign processes · Competency in business process mapping tools such as MS Visio, Miro, or equivalent · Strong analytical, communication and stakeholder management skills · Ability to influence without authority in a matrix organisation Preferred Skills: what will help you stand out · Lean Six Sigma and/or Business Change Management qualifications · Experience working in a business undergoing transformation or operating at scale · Good understanding of regional and local data protection and Privacy laws · Service orientated mindset with a strong customer focus · Strong attention to detail and time management skills, with the ability to prioritise and manage competing demands. · A proactive, innovative approach with a desire to continuously add value. This is an exciting opportunity for the Business Improvement Analyst to hone their skills and gain experience within one of the world’s most exciting industries. We are looking for a dedicated and driven individual to be an integral part of our talented, passionate, and service-minded team. If you are interested in joining our supportive, fun and sociable environment, then we want to hear from you.

We are looking for a "Retail Pop-Ups Operations Manager'' to join our international retail team in London. The role is offered on a local, full-time, permanent contract, with regular international travel required. The role will report directly to the Senior Retail Operations Manager. You will work with senior retail leadership, the buying manager, and other key functions to ensure best-in-class, consistent processes and practices are in place to deliver an exceptional client experience and achieve our commercial goals. Duties and Responsibilities: • Ensure consistency in best-in-class operational practices and policies across our retail pop-ups, in line with Global and Regional Guidelines., • Provide coaching and training to local pop-up store teams to support their development and ensure a high level of competence in retail operations, policies, and best practices., • Resolve day-to-day operational issues as they arise, • Collaborate with the Pop-Up Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house), • Collaborate with Merchandising, Sales & Demand Planning, Inventory, and Retail senior managers to secure the smooth running of the supply chain for Pop-Up events., • In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities at the pop-up events., • In partnership with the senior retail manager, ensure continuous analysis and supply of stock levels in all Pop-up locations following the seasonal retail commercial pushes., • Coordinate and maintain adequate levels of Pop-Store supplies, packaging, and any other materials required for the smooth operation of the events., • Ensure Health and safety policies are in place, respecting local legislation and company guidelines, and support embedding sustainable principles in store, • Identify any maintenance needs and coordinate relevant actions., • End-to-end project management of store opening, refurbishments, and relocations from a retail operations aspect, including pop-ups and off-price Miista channel., • Champion the rollout of new initiatives across your area. Skills and Experience Required: • Ideally, you have considerable previous experience in a similar role., • Business-savvy with an ideal understanding of luxury retail., • Strong understanding of applicable regulations., • Have a cost-control mindset and understand the financial impact of decisions., • Have led projects, have strong planning and analytical skills and a keen eye for details., • You are a cross-functional team player and have excellent communication and interpersonal skills., • Confident working under tight deadlines and managing multiple priorities., • A good level of business English is mandatory., • Degree level or equivalent qualifications will be considered an asset., • Ability to handle a high volume of work with confidence and professionalism., • Capable of troubleshooting technical issues., • Positive 'can-do' attitude., • Highly motivated and organised., • Team player. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that, through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.