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Job Purpose Summary The Talent Sourcing & Onboarding team performs the vital tasks of identifying, attracting, recruiting, and retaining the best people in the industry to ensure we remain an innovative market leader in our field. Your role will be to lead the Talent Sourcing and Onboarding team to implement and execute the Talent Acquisition strategy that supports CMS's ambitious growth objectives. You will work in collaboration with various stakeholders at CMS to support our mission of Finding, Growing, and Keeping Great People. You will lead the team to build both internal and external talent pools, ensuring the best possible culture fit for the role and the business. This role will oversee talent attraction and intakes for our Graduate and Apprenticeship programmes and will work closely with Hiring Managers to scope out the deployment of entry level talent into key vacancies within the business. The Talent Sourcing and Onboarding Manager will be responsible for developing and executing effective recruitment strategies, managing the end-to-end hiring process, and leading a team of recruiters. This role requires a strategic leader who can build relationships with hiring managers, implement best practices, and drive continuous improvement in our recruitment, processes. The ideal candidate has a strong background in recruitment and team leadership, with a passion for creating a positive candidate experience and promoting diversity in hiring. Role Responsibilities Recruitment Strategy Development: • Stay current on industry best practices, trends, and technologies. Continuously refine recruitment processes to enhance quality, efficiency, and candidate engagement. In more detail: Recruitment Strategy • Being the go-to contact for the director team and Senior Hiring Managers for advice, support and counsel for high level recruitment and international hires., • Providing advice and best practice for JD creation and, job grading to kickstart the job requisition process in our RO module in SuccessFactors., • Identify and propose advertising and marketing strategies to widen our talent pool., • Implement improvements to our recruitment processes and policies., • Proactively support the attraction of graduate/apprenticeship recruitment to CMS, including representing the team at careers fairs., • Ensure advertising strategies across all career platforms are best placed to receive a strong return on investment., • Hands on recruitment is still a core part of this position., • Setting best practice for Recruitment Agency use, including proposing amended policies, terms of business etc. to leverage the most from these relationships., • Conduct strategic sourcing and headhunting internationally for key hires, critical senior positions and support the senior team with interviewing and shortlisting., • Support implementation and design of career progression structures across the business., • Reviewing internal talent pools and coaching/mentoring internal applicants for live vacancies. Making recommendations of internal talent to hiring managers based on skill matches through SuccessFactors. Onboarding • Oversee the creation of induction plans for all new starters across the business, setting new joiners up to feel welcomed and hit the ground running. Additional Responsibilities • Notify Hiring Managers of new SLAs for interview feedback and emphasise the importance of a positive candidate journey., • Liaise with People Relations to ensure New Starters and Internal Progressions are logged, monitored and finalised effectively. Leadership • Full leadership responsibilities for the Talent Sourcing and Onboarding team., • Coaching and mentoring to boost performance., • Quarterly performance reviews as part of our Exceeding Expectations framework., • Objective setting and monitoring using key measures such as time to hire, cost per, • hire, quality of hire etc., • Regular 121s, team meetings, decision support., • Supporting the growth and career progression of the team, so Talent Sourcing and, • Onboarding can scale in alignment with business growth., • Full knowledge of current vacancies, progress and challenges within objectives., • Delegate and cascade tasks as appropriate down to the team. Systems & Tools • Using our SuccessFactors ATS, to draw down business intelligence on key recruitment metrics., • Providing psychometric analysis and insights to hiring managers for key roles. Early Years Careers Programmes • Leading the recruitment practices for early years careers such as Graduates and Apprenticeships., • Identify opportunities where early years roles could support teams, deploying talent into suitable roles., • Build and maintain relationships with local colleges and universities to ensure there is a steady stream of talent available at all times. Benchmarking, Mentoring and Market Intelligence • Provide salary benchmarking data for vacancies, and review gaps between current market rates and internal rates., • Provide quarterly recruitment performance analysis, with summary of recommendations for further improvements/ development and capture key milestones., • Key objective is to analyse TA performance metrics for monthly/quarterly reports., • Present key metrics and benchmarking findings to Senior Directors to support with company wide salary reviews/alignment., • Provide feedback and insights on current market trends. Project Work • Develop internal talent pools, Review annual recruitment agency spend, demonstrating where agencies add value and where we can save cost with direct sourcing., • Embedding a ServiceDesk model through Zendesk to improve reporting of Key SLAs and to track investment in time from the team., • Developing a high quality screening and interview process, with clearly documented SOPs, team expectations, and timelines. Other relevant ad hoc business projects. • Weekly Reports, • Submit bi-weekly report, to capture an update on progress updates, watchouts. Reports must be a fair balance of operational and tactical and should be supported by evidence, ideally data and observations., • This list is not exhaustive but is intended to provide an overview of the current key priorities within the business. Some of these priorities may change over time and therefore flexibility is required. Skills & Personal Attributes Qualifications & Experience • Bachelor’s degree in Human Resources, Business, or a related field; HR or recruitment certification (e.g., PHR, AIRS) is desirable., • 5+ years of experience in talent acquisition, with at least 2 years in a management or team leadership role is required., • Proven success in developing and implementing recruitment strategies across various roles and functions., • Strong understanding of talent acquisition best practices, sourcing techniques, and employer branding strategies., • Proficiency with ATS, CRM, and recruitment platforms (e.g., Indeed, LinkedIn Recruiter)., • Analytical mindset with the ability to use data and metrics to inform recruitment decisions and strategy., • Experience with R&O Module of SuccessFactors highly desirable., • Experience working with a service desk such as Zendesk highly desirable. Skills • Excellent communication, relationship-building, and leadership skills., • Can influence and gain buy-in at a senior level, including proposing new ideas., • The ability to multi-task and deliver against expectations and deadlines. Attributes • Passionate about all aspects of people leadership, coaching and mentoring., • Motivated to support upskill and training across the business to improve standards., • Ambition, drive and a results focus to close specialised roles., • Willing to travel to our different business locations., • Passionate about networking- always acting as an ambassador for our brand, culture and values., • A Growth Mindset – sees the value in learning drive to keep developing their skills CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

You’ll focus on relationship management and strategic oversight, not business development.

We’re on the lookout for a Relationship Manager (Maternity Cover) to join our multi-award-winning team, to help us offer the very best client service experience, as well as building relationships with our clients and generate future enquiries. Relationship Manager (12 Month Maternity Cover). You w

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Build and maintain strong, long-term customer relationships. Customer Success, Account Management or Relationship Management.

Are you a Relationship Manager who thrives in the specialist property finance market, building broker relationships and originating high‑quality transactions?. With clear momentum and ambitious growth plans, this platform enables high‑performing Relationship Managers to accelerate profile, incom

Your focus will be on developing and maintaining long term and profitable relationships and ensuring performance in line with the clients stated investment goals. You will have a solid background as a private client discretionary investment manager within a UK wealth management environment.

Client Relationship Manager - About You. Client Relationship Manager - Financial Planning. Hybrid Client Relationship Manager.

This is a fantastic opportunity for a Relationship Manager or Senior Underwriter from the financial services sector with Buy-to-Let and landlord portfolio market knowledge. Portfolio Relationship Manager. The successful hire will manage and grow relationships with high-value landlords, retain existi

CRM Manager – Salesforce & Pardot.

A leading sustainable bank in the UK is seeking a Senior Relationship Manager to launch and grow their Sustainable Property sector.

Fidelity International is seeking a Wealth Relationship Manager for a Fixed Term Contract in London. The role involves managing high net worth clients and developing lasting relationships.

A specialist Relationship Manager for Sovereign Entities and MDBs within the NBFI team, responsible for end-to-end development, management, and growth of business relationships with these clients. Your New Job Title: Mandarin speaking AVP RM NBFI – Relationship Manager – Non-Banking Financial In

We are currently recruiting for a Client Relationship Transition Manager to work in our Defined Benefits (DB) team. Building strong relationships with clients such as EBCs, Trustees and Pensions Managers and support them with further de-risking opportunities by attending Trustee meetings, meeting wi

Senior Relationship Manager, Business Banking – UK. Mentor Relationship Managers and provide guidance on client management and credit matters. Excellent relationship management and negotiation skills.

A leading mutual financial services company is seeking a Client Relationship Manager to manage retention and growth in workplace pensions. Responsibilities include building strong business relationships, supporting client acquisition, and collaborating to maximize business opportunities. The ideal c

GCM Relationship Manager III - UK page is loaded## GCM Relationship Manager III - UKremote type: Hybrid Positionlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R83820# Overview:Manages client relationships and daily administration of assi

Relationship Manager – Invoice Finance Midlands. Our client, a leading independent provider of Financial Services to businesses requires a Relationship Manager to join their expanding team in the Midlands. You will be responsible for the day-to-day management of a portfolio of Invoice Finance faci

We’re recruiting for an experienced and highly organised Client Relationship Manager to join our team at GTG West Midlands. As a Client Relationship Manager, you will be responsible for growing a portfolio of customers, including both SME businesses and Levy clients.

Home Client Relationship Manager – Birmingham. Client Relationship Manager – Birmingham. A leading national law firm is seeking a Client Relationship Manager to join their UK team, location is flexible.

A leading Japanese bank is seeking a Relationship Manager (Associate / VP level) specialising in Real Estate Finance to join its London office. Serve as a Relationship Manager for Japanese, Asian, and international corporate clients, particularly in the real estate sector. This role will focus on re

As a result of a recent internal promotion, we are looking for a Junior Client Relationship Manager to support the Asset, Wealth and Pensions team and our clients. This is a fantastic opportunity to learn and develop with a progression plan to become a Relationship Manager. Build Presentations from

A leading care provider in the UK is seeking a Customer Relationship Manager to enhance occupancy at their care home.

A leading financial services company in London seeks a GCM Relationship Manager to manage client relationships and ensure compliance with regulatory standards.

An exciting opportunity has arisen for an experienced Relationship Manager in the Invoice Finance industry to join one of the UK’s fastest growing independent commercial finance providers.

Your New Job Title: Mandarin speaking Relationship Manager (Credit). Strong business relationship building skills; existing relationships in European financial markets, corporates and sponsors preferred;. Client relationship building and maintenance with key global, European and Chinese corporate an

A leading financial services provider in the UK seeks an experienced Relationship Manager to manage a portfolio of invoice finance clients.

We’re looking for a dynamic Relationship Manager who’s passionate about building strong client relationships and delivering smart solutions within financial services. Client Engagement & Relationship Management Build trusted relationships across IR teams and C‑suite; deliver demos, onboard use

We are seeking a dynamic and results-oriented Business Banking Relationship Manager to manage and grow relationships with small to mid-sized business clients. About the job Business Banking Relationship Manager. This role is responsible for delivering tailored banking solutions, deepening client rel

We are seeking a commercially driven and relationship-focused Relationship Manager with a strong sports industry background to lead engagement with national and regional governing bodies. Manage and grow a portfolio of existing governing body relationships. Relationship & Stakeholder Management.

A leading Japanese bank is seeking a Relationship Manager at Associate/VP level specializing in Real Estate Finance to join its London office. The role involves real estate lending to Japanese and international clients, combining relationship management, business development, and credit oversight.

As a Relationship Manager, you will play a key role in driving business growth by building relationships with new and existing clients, identifying financing opportunities, and delivering tailored solutions that meet their needs. Excellent relationship‑building skills with the ability to establish

Senior Relationship Manager, Business Banking -London. Support CBO/Head of Department/Senior Manager Business Banking in other administrative functions as and when delegated. Senior Manager, Business Banking.

A well-known Investment Bank is seeking a Relationship Manager - Real Estate Financing Director to join their team in London. Interpersonal skills and managerial aptitude.

As our DSP Relationship Manager (London), you aren’t just managing accounts; you are the face of the European alternative. SPO Leadership: Work directly with trading desks to move budgets to the shortest, cleanest path—our direct publisher relationships.

A leading financial services provider in the UK is seeking a Senior Relationship Manager to manage key institutional clients, strengthen partnerships, and drive business growth. The ideal candidate will have at least 5 years in relationship management and 10 years in the financial industry. Responsi

Japanese speaking Relationship Manager - The Skills You'll Need to Succeed:. Japanese speaking Relationship Manager (Japanese Corporate Banking Department). Japanese speaking Relationship Manager - What You'll be Doing:.

To succeed as a Client Relationship Manager in Poole, Dorset you'll need:. A proactive and solutions-focused approachIf you're looking for your next step as a Client Relationship Manager in Poole, Dorset this is a fantastic opportunity to join a business where your impact will be recognised. Role ��

Our lasting client relationships are developed through a combination of web, telephony and face-to-face interaction with our Relationship Managers playing a pivotal part in building that relationship. The Wealth Relationship Manager (Wealth RM) is responsible for proactively supporting, guiding, ret

As a Business Relationship Manager you will be responsible for representing the delivery of services across an SIAM ecosystem into key customers. We are seeking a talented and experienced Business Relationship Manager to join our dynamic team. Executive level communication skills with a track record

A charitable organization in Leeds is seeking a Relationship Manager to develop and maintain relationships with stakeholders and coordinate fundraising events.

We are on the search for commercially minded Client Relationship Manager. With a passion for client care, and an ability to network, you will develop strong working relationships within key accounts, developing existing services and growing contracts. Develop and maintain excellent working relations

A fast-growing luxury property company is looking for a Client Relationship Manager to own key client relationships and drive property performance. A dynamic opportunity for an Account Manager who loves building relationships and driving growth. Client RelationshipManager - Hybrid.

Develop trusted relationships with individual clients to help them get the most from the solution they have bought and position for further growth. Strong written and face‑to‑face communication skills and ability to build strong relationships.

They are looking to add a Relationship Manager to their highly successful construction & recycling asset focused sales team in North West or North East England.

This is a fantastic opportunity for a Relationship Manager or Senior Underwriter from the financial services sector with Buy-to-Let and landlord portfolio market knowledge. Portfolio Relationship Manager. This is an exciting new opportunity within the business for an experienced relationship-led, co

Executing the contact strategy to generate business volume, including managing internal relationships in the bank and existing customer relationships. Join us as a Commercial Relationship Manager in Asset Finance Lombard. This is an opportunity for a Commercial Relationship Manager to take on an exc

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Relationship Manager – Invoice Finance – Nationwide. Our Client, a market leading provider of Recruitment Finance solutions requires an energetic, enthusiastic and charismatic Relationship Manager to join their expanding team. Successful candidates will ideally be working in a Relationship Manag