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Robert Walters is working in partnership with a leading UK-based law firm. They have a strong history of providing legal services across various sectors. Due to continued growth, they are keen to appoint an experienced IT Support Analyst, paying a salary range of £25,000 to £30,000 plus benefits. The role is based out of the central Birmingham offices with a hybrid working model. As an experienced IT Support Analyst, you will provide support to partners and lawyers and business support across the firm. IT Support Analyst: Duties • Experience in Legal, Finance or Professional Services, • Support via phone, email, remote tools and in person, • Diagnose/Resolve incidents - hardware, software, mobile devices, • Log/Track through IT service Management systems, • Build, Deploy laptops, desktops, mobile phones, • Microsoft 365, Team, Outlook, • Windows 10/11, • User administration This is an opportunity to join a fast-growing national law firm. For further information, please apply with an updated CV and reach out to Ajay Hayre on / Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Broster Buchanan are partnered with a global leader in the food industry who are looking for an ERP Business Analyst to join their growing IT Team and support the development and implementation of their bespoke WMS/ERP system both locally and internationally. They are looking for an experienced BA with 3+ years experience and exposure to the whole ERP implementation lifecycle.On offer is a salary of £50k - £60k + 10% bonus and a mostly remote working pattern, with travel 1-2 times per month to Birmingham, and an occasional need to travel locally or internationally to client sites, typically for 2-3 days per month on average. Occasional out of hours support will be required.Key Responsibilities: • Develop an in-depth understanding of the ERP/WMS platform and the underlying business., • Drive the implementation of innovative solutions that solve complex technical and business issues., • Implementation & Support of the ERP and other Business Applications in Ireland, the UK and Europe., • Provide dedicated support and collaboration to Spanish business entities, ensuring strong alignment and effective delivery across all shared systems and initiatives., • Provide onsite support and training during implementation phases., • Analyse & design appropriate solutions via gathering and documenting end user requirements., • Assist in the optimisation of systems, processes and reports., • Be the first point of contact for end user application queries and support issues., • Undertake software testing, including creating of test plans., • Assist with the maintenance and support of all IT systems and infrastructure when required., • Provide occasional out of hours' support.Skills and Experience:, • B2 or higher Spanish is essential, as the role requires ongoing collaboration and support with the Spanish business entities., • Proven experience across the whole ERP implementation lifecycle, from requirements gathering to implementation and hyper care., • Experience in interpreting complex business and user requirements to design appropriate solutions., • Minimum 3 years of experience in a similar IT Business Analyst capacity., • Industry experience with FMCG/Fresh Goods and appropriate WMS/Supply Chain systems would be very beneficial, • Excellent communication skills at all levels within a commercial environment, with the ability to manage a diverse stakeholder landscape., • Strong reporting and documentation skills.

Sales Operations Analyst Remote (UK) Overview We are seeking a highly analytical and commercially minded Sales Operations Analyst to play a pivotal role across our Go-to-Market (GTM) organisation. This role will act as the primary custodian of client data quality within HubSpot, a key contributor to sales enablement activity, and the lead analyst on strategic revenue initiatives such as Total Addressable Market (TAM) and whitespace analysis. This is a cross-functional role working closely with Sales, Marketing and Client Management teams, providing data-driven insight, operational rigour and continuous improvement across the revenue lifecycle. The role reports into senior sales leadership and will be central to maximising value from the HubSpot CRM platform. Key Responsibilities Data & CRM Oversight • Act as the primary owner of client data quality within HubSpot, ensuring data hygiene, enrichment, standardisation and governance, • Support the creation, maintenance and continuous improvement of dashboards and reports for Sales, Marketing and Leadership teams, • Lead and deliver strategic revenue analyses including TAM research, whitespace analysis, account segmentation and territory recommendations, • Conduct regular pipeline, forecasting and process inspections, identifying risks, inefficiencies and opportunities for improvement, • Support the Sales Excellence function with the curation and organisation of enablement content and learning resources, • Assist with planning and execution of GTM initiatives, sprints and improvement programmes, • Build and embed sales playbooks and nurture journeys directly within the CRM to drive consistent behaviours, • Track and analyse sales productivity and tool adoption metrics (e.g. calls, emails, sequences, CRM usage) Experience • 3+ years’ experience in Sales Operations, Revenue Operations, Marketing Operations or a Business Analyst role, • HubSpot CRM (Essential): Strong demonstrated experience with HubSpot data structures, reporting, workflows and automation, • Data & Analysis: Advanced Excel / Google Sheets skills, experience with data visualisation tools (e.g. Power BI or CRM reporting), and hands-on experience delivering TAM and whitespace analysis, • Process-Driven: Ability to map, document, audit and improve complex sales and marketing processes, • Communication: Excellent written and verbal communication skills, including experience creating enablement or training materials, • Strong understanding of the end-to-end B2B revenue lifecycle (lead-to-cash) You’ll be joining a global, people-focused organisation with a strong collaborative culture and a genuine commitment to professional development. The business operates internationally, values teamwork, and supports flexible ways of working to accommodate global collaboration. About You You’ll be able to demonstrate: • Strong interpersonal and stakeholder management skills, • A proactive, enthusiastic and “can-do” mindset, • Excellent organisational and analytical abilities

Technical Business Analyst Employment Type: PermanentSalary: £40,000 - £45,000Industry: Insurance TechnologyLocation: Birmingham (Hybrid - 2 days onsite)Start Date: ASAP About the Company Join a global market leader in insurance technology, recognized for driving innovation and shaping the future of the industry. For over two decades, this organization has partnered with leading brokers, insurers, and MGAs to deliver cutting-edge solutions that redefine how insurance is managed and delivered. Known for its strong investment in talent and technology, this is an opportunity to join a highly reputable brand that values excellence and continuous growth. Why Work Here? • Collaborate with talented, motivated professionals in a dynamic and supportive environment., • Learn from a leadership team with top-tier consulting experience, blending technology and strategy to create new business models., • Benefit from structured training, coaching, and termly feedback to accelerate your career growth., • Enjoy a clear career progression path, with opportunities to move into senior and leadership roles., • Flexible working model: up to 3 days remote per week., • Working within a specialist team focused on insurance product implementations and system enhancements., • Helping clients understand the full range of options and possibilities for leveraging the platform., • Designing and implementing high-quality software solutions tailored to client needs., • Solving challenging technical problems using a structured, logical approach., • Gathering client requirements and translating them into detailed, accurate specifications., • Managing complex implementations and ensuring delivery meets agreed specifications., • Continuously monitoring and improving all aspects of the system., • Plan and deliver high-quality projects, including managing teams and resources., • Coach and mentor junior colleagues, providing constructive feedback., • Build strong relationships with senior client contacts and influence strategic decisions., • Intensive initial training and close mentoring for new joiners., • Opportunities to complete industry-standard certifications., • Access to external courses and paid time for professional development., • 2-4 years' experience in a Technical Business Analyst or similar role., • Highly desirable: A degree in a STEM subject (2:1 or above) and strong academic background., • Highly desirable: Big 4 background/experience., • Excellent problem-solving skills and logical thinking., • Strong communication and stakeholder management abilities., • Ability to work collaboratively in a fast-paced environment., • Technical proficiency (e.g., Word, Excel, SQL) and ability to learn new concepts quickly. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Lead Analyst £55,000-£65,000 + up to 20% bonusUK - Remote (London office available, 2 days/week if local) Are you an experienced Analytics professional looking to step into a true deputy leadership position within a high-impact data team? I'm hiring for a Lead Analyst role at a large, mission-driven organisation in the education space, working across international recruitment, marketing, and student progression. This is a role with real ownership, visibility, and progression within the analytics function. You'll report into a Senior Data Analytics Lead who is balancing both strategic and hands-on responsibilities, and now needs someone who can take the reins operationally, lead a small team, and elevate analytics maturity across the organisation. What you'll be doing • Lead and mentor a small analytics team (2 Analysts + Data Executive), setting high standards for delivery., • Act as the primary analytics partner for Marketing, International Recruitment, Product, and Operations, turning data into decision-ready insights., • Own BAU reporting across pipeline, conversion, enrolment performance, and agency activity., • Build robust Power BI data models and dashboards end-to-end - including semantic layers and scalable modelling patterns., • Partner with IT/Data Engineering to re-engineer pipelines and align on data requirements as the business migrates to a new data platform., • Support ongoing migration projects (Looker/Tableau ? Power BI; BigQuery ? Fabric)., • Improve KPI consistency, reporting standards, and analytics best practice across the function., • 5+ years in analytics/BI roles with proven team leadership experience., • Advanced SQL and the ability to review and coach others on code quality., • Power BI expertise, not just building dashboards, but modelling data end-to-end (semantic models, DAX, data modelling best practice)., • Strong communication skills and confidence working with non-technical stakeholders., • Background working with marketing, recruitment, commercial, or customer-facing teams., • Experience with data warehouses like BigQuery, Snowflake, Azure or similar., • Exposure to Looker, Tableau, or BI migration projects.Why this role is great, • High autonomy - you'll be the go-to operational leader for analytics., • Strong progression - the Senior Lead was promoted quickly; this role is positioned as next in line., • Real impact - your insights influence student recruitment and global education access., • Modernisation roadmap - migration to Power BI and Fabric, re-engineering pipelines, defining metrics., • Global exposure - stakeholders across multiple regions, plus travel opportunities.Salary & package, • £55,000-£65,000 base, • Up to 20% bonus, • Remote-friendly, with London office options, • Strong benefits and development support

Customer Success Manager - Asset Tracking & Supply Chain Technology Location: Birmingham Business Park (3 days office-based, 2 days remote optional) Salary / Benefits: c£75,000–£85,000 + strong benefits including private health insurance About Digipal Digipal is a fast-growing UK supply chain technology company transforming how major retailers and food producers manage returnable assets. They began by disrupting the traditional wooden pallet market with high-performance, reusable plastic pallets and are now scaling rapidly into IoT-enabled asset tracking, providing visibility, utilisation control and loss reduction across complex supply chains. The business combines deep logistics expertise with practical technology deployment. Rather than simply installing software, Digipal manages and optimises physical asset fleets across national networks. As the company continues to scale, structure and operational discipline are increasingly critical. The Asset Tracking division is now entering its next phase of growth, with multiple national contracts live and new implementations underway. As part of this, Digipal is building a dedicated Customer Success function to support delivery at scale. MVP is partnering with Digipal to appoint a Customer Success Manager, who will take ownership of customer success and contract execution while building and leading a small, high-performing team. The Role This is a delivery-focused operational leadership role. Key responsibilities will include: • Owning the day-to-day management of key asset tracking customers, • Leading execution of new contracts from signed agreement through full rollout, • Ensuring customer onboarding is structured, repeatable and commercially controlled, • Managing and developing a Project Analyst team, • Working closely with the data and portal development function to evolve DigiPortal, • Using AI tools (e.g. Claude) to improve workflows, documentation and technical collaboration, • Tracking delivery milestones, risks and commercial exposure, • Driving customer retention and long-term value About you: Essential: • Experience operating in a fast-growing or fast-moving environment, • Background in logistics, supply chain technology, SaaS or IoT, • Experience managing people, • Strong operational discipline and process-led thinking, • Commercial awareness with the ability to protect margin, • Comfortable working with data, dashboards and technical stakeholders, • Confident using AI tools to increase productivity and structure work Desirable: • Experience delivering supply chain visibility or asset tracking solutions, • Experience onboarding enterprise or retail customers, • Experience scaling delivery or customer success teams What Success Looks Like • New contracts implemented on time and within scope, • High customer retention and strong renewal rates, • Clear, repeatable delivery frameworks in place, • Strong internal coordination between sales, operations and technology, • A structured, scalable team capable of supporting continued growth How to apply: On behalf of Digipal, MVP is managing this search. Please send your application to MVP at or via our website: ___. Applications sent directly to Digipal will be redirected to MVP for review.

High-growth Insurance start-up | Technical Configurations Analyst | Remote | 40-55K DOE + bonus As we expand our footprint, we are looking for an Technical Configurations Analyst to join our growing Technical Delivery team and keep us at the leading edge of the market. This role is central to ensuring our technology platforms are not just stable and secure, but optimised to meet the evolving needs of our business and clients as we look to continue our rapid growth in 2026. We're a people-first business and want to see bright, engaged applicants who're keen to learn and push boundaries to achieve excellence. This is a deliberately broad role where we'll work with the right candidates to structure the job around their skills. Role Purpose In this role, you will be the bridge between business requirements and technical execution. You will support the configuration, administration, and continuous optimisation of our key technology platforms, including SaaS applications, no-code/low-code solutions, and the Microsoft 365 ecosystem. Your goal is to enhance operational efficiency through automation, smart workflow design, and proactive system management. You'll be given direct support from our founding team from Day 1 and pushed to find your own niche within our team and systems. We value creative, driven individuals who aren't afraid of responsibility and asking questions. Key Responsibilities • Configure and maintain third-party no-code/low-code platforms, managing settings, permissions, roles, and environments., • Manage upgrades, releases, and vendor-driven enhancements in a controlled, auditable manner., • Build and maintain Power Automate flows and SharePoint libraries to deliver lightweight, high-impact digital solutions., • Ensure access control and compliance standards are met across the M365 estate., • Investigate and resolve system defects and configuration conflicts, escalating to vendors where necessary., • Use basic scripting (PowerShell, JavaScript, JSON, or SQL) to extend platform functionality., • Identify opportunities to replace manual tasks with automated workflows., • Contribute to impact assessments, solution design, and testing phases (UAT/defect triage)., • Act as a technical liaison between internal business teams, IT colleagues, and external software vendors., • Ensure all configurations align with FCA, PRA, Consumer Duty, and UK GDPR standards., • Keep rigorous records of system changes to support risk assessments and internal controls. Skills & Competencies • Strong understanding of technical SaaS platforms and no-code/low-code automation tools., • Familiarity with Microsoft 365 administration and the Power Platform., • Basic capability in PowerShell, JavaScript, JSON, or similar languages., • Excellent ability to translate business needs into technical specifications and engage with stakeholders at all levels., • Understanding of information security principles and financial services regulations (FCA/PRA). Qualifications & Experience • Proven experience in IT configuration, application support, or digital systems administration., • Experience in Insurance or other Financial Services is highly desirable but not essential., • Comfortable working in both Agile and Waterfall project environments., • Proficiency with Jira and Confluence is preferred., • Microsoft, ITIL, or Agile certifications are a plus. Compensation and benefits • Base salary of £40-55K DOE + bonus, • Fully remote role with the option of office space in both London and Bristol, • Rapid progression opportunities at a rocketship insurance firm, • 1:1 mentoring with experienced professionals to guide your career progress

Iron Mountain Data Centers is seeking a proactive and effective ServiceNow Business Analyst to join our Service Management team. In this role, you are not just gathering requirements—you are the "super BA" acting as the essential link between business needs and the full power of the ServiceNow platform. You will work closely with our Platform Architect to lead the strategic evolution of our functional designs. This role is 100% remote for candidates based in the UK, Hungary, or Poland. What You'll Do (Responsibilities) In this role, you will: • Requirements Management: Manage the complete requirements lifecycle—from elicitation and functional specification to technical design alignment and final validation. You will capture and simplify business requirements directly within ServiceNow and curate a prioritized product backlog., • Process Improvement & Platform Strategy: Proactively analyze current processes to address inefficiencies and design optimal future-state workflows that utilize automation. You will collaborate with the Platform Architect to transform long-term strategy into actionable user stories., • Stakeholder Liaison & Leadership: Serve as the primary liaison between business and development teams, ensuring all parties agree on acceptance criteria. You will also act as a Scrum Master or core contributor, driving cross-functional collaboration and facilitating negotiations to resolve issues., • Platform Advocacy: Serve as the Subject Matter Expert (SME) for all active modules and identify in-platform enhancements to improve user experience and ensure adherence to documented processes. What You'll Bring (Skills & Qualifications) The ideal candidate will have: • Experience: Proven experience on ServiceNow, Salesforce, or similar building management systems/CRM. Experience in the data center or REIT industry is preferred., • Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework., • Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts., • Analytical Skills: Exceptional critical thinking and structured problem-solving skills, with a proven ability to perform impact, gap, and cost/benefit analyses., • Communication: Excellent technical writing and verbal communication skills; able to articulate complex concepts to both technical and executive audiences., • Education/Certifications: A Bachelor’s degree in Engineering, IT/IS, or a related field (or professional certification). A ServiceNow System Administration Certification is highly desired. What We Offer (Benefits) • Location: 100% remote role from UK, Hungary or Poland, • Competitive Compensation: Salary and benefits aligned with your experience., • Work-Life Balance: Flexible work options and alternative work arrangements to support your personal needs., • Health & Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional growth within a global organization. Ready to Join Iron Mountain? If you are a strategic thinker ready to drive the future of service management and automation, we want to hear from you. Apply today to join a team that values innovation, collaboration, and professional excellence!

Join a dynamic team focused on digital transformation and make a significant impact on the business.

In a Nutshell We have a great opportunity for a Group Quantity Surveyor to join our team within Vistry Services, this is a remote based role that may require national travel at least once per week, so a centralised location is desirable. As our Group Quantity Surveyor, you will be responsible for providing commercial support to our business units, consulting with teams across the business working on best practice, systems and process improvement, to initiate and oversee group wide commercial initiatives including the delivery of identified cost savings and to assist with driving the standardisation of commercial surveying processes and procedures. This is a unique opportunity to work across the entirety of the business, develop relationships and have a strong influence in developing continuous improvement. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Relevant previous experience working within a partnerships or housebuilding business A good understanding of building regulations and legal obligations. A good knowledge of traditional construction methods and materials. Experience of people management and project leading at a senior level. Experience with non-traditional construction methods and non-standard housing / apartment development. Strong mathematical and IT ability. Ability to assess and analyse information effectively. Thorough understanding of budget management. Excellent negotiating and networking skills. Excellent communications skills. Ability to work under pressure and meet deadlines. Accuracy with an attention to detail. Excellent team building / working skills. Ethical, honest, and possessing discretion. A decision maker with a pragmatic approach to problem solving. Capable of strategic vision. Ability to motivate and lead. Behave in line with our values Commercial background in Surveying COINS familiarisation More about what the Group Quantity Surveyor role could include Using data and analytics to provide commercial insight and strategic direction to drive & improve commercial performance. Analysis of above data to create and maintain core cost database and opportunities report and review variances with regions. Produce high level Commercial Assurance Reports (CARs) and for distribution to division. Monitor overall Group cost expenditure for trend analysis and distribution to division. Providing support to the regions and Commercial Analyst for ongoing COINS support Regular audits of procured sites benchmarked against Group core schedules and reporting of variations. Supporting internal audit team with Commercial reviews. Providing support to the Regional Commercial teams in maintaining a consistent way of reporting and forecasting costs. The efficient running of regional commercial administration, identifying any non-compliance to company policies / procedures, as well as rectifying / resolving problems encountered. Production and ongoing ownership of the Vistry Commercial Best practice documents including the standard operating procedures and RACI matrices. Provide link with the health and safety team and SHE managers reviewing health and safety procedures/requirements are clear and consistent within Commercial function. Maintain a 'cost monitor' for group wide variation costs as well as group wide cost savings. Assist regions with cost saving initiatives and providing priced schedule information Assist with the pricing and review of the Group Technical and Sales finishing specifications Creation and management of the Commercial onboarding and induction process Assist in the on-going development of the Commercial COINS system to extract best value from the system Providing support to the Group Sustainability & Social Value agenda Assist with driving system compliance through data usage and process monitoring. Ensure system innovations and updates are embedded and understood within the regions Produce the accurate compilation of data for the evaluation of products, building methods, building reg changes and cost initiatives. Assist with the regular Trade/SHE, Construction & Finishing Specification updates Attend Commercial best practice group Meetings to share best practice and engage all regions in any proposed changes. Promote the expansion and maintenance of good working relations with all internal and external stakeholders. Maintain open lines of communication with colleagues across all regions. Attend regional monthly CVR meetings Help with producing the monthly Commercial Dashboards Ensuring all relevant stakeholders are informed of key departmental developments. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-WS1 TPBN1_UKTJ

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