Resident manager jobs in United Kingdom

ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLE A £2000 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role. As Care Home Deputy Manager & Clinical Lead of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager & Clinical Lead, you'll need be a Registered Nurse (RN/RMN) with current NMC registration and a teaching/mentoring/supervision qualification. Experience in helping residents with different health needs is important too, as is a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing, an understanding of budget management, and a track record of supporting newly qualified nurses through preceptorship. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Skilled Worker visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 0508

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Clinical Deputy Manager Nairn House Care Home, 7 Garnault Rd, Enfield, EN1 4TR. Up to £52,998 - Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000** We make health happen. Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives. Nairn House Bupa Care Home has an Good CQC, and facilities needs of residential, nursing care, respite and short stay, Parkinson’s, day care, recovery post op and palliative care. Nairn House celebrates an Employee of the Month, fostering a culture of appreciation and motivation, it’s not just a facility; it’s a vibrant community where a great team of nurses and a dedicated head of care ensure that every resident feels supported and valued. You’ll help us make health happen by: · Overseeing and assisting all aspects of nursing care/activities within the home. · With the help of your team, you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records. · You’ll ensure adequate staffing is always maintained within the home. · Provide day to day support and guidance to the team - promoting our residents' independence, choice, and dignity. · You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community. · Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond. · Key Skills and Qualifications Required: · You hold a valid UK NMC pin and stay committed to the NMC Codes of Conduct & professional development. · You understand the impact of quality nursing care on residents’ lives, promoting independence, choice, and dignity. · You stay up to date with tissue viability, infection control, and care planning. · You can build relationships, lead, mentor, and manage a team effectively. · You are excellent at prioritising tasks and working efficiently as a compassionate team player. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: · My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy, and mental health support – all available via one phone number 24/7. · Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350. · Free meal on every shift · 33 days holiday · Long service - For every milestone at Bupa we will reward you with ecards, extra holidays, and money! · Interest-free annual travel loan to enable the purchase of public transport annual season tickets. · Wagestream - Have early access to up to 40% of your earned wages within minutes. · We offer a range of Bupa pension plans – find out more on our career site. · Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site. · Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. · Access to discounts at a wide variety of gyms and fitness facilities across the UK · We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. • Shift patterns may be subject to change dependant on the needs of the business. ** Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI. T&Cs Apply. and NI.

Field Sales Executives - Connect Fibre £28,000 Base + £3,000 Car Allowance + Commission (OTE £45-£50k but unrestricted) Burton-On- Trent Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individuals to join our Sales Team. The Role You will play a pivotal role in our mission to give the UK faultless broadband with unprecedented speeds. We have a revolutionary, premium, future-proof product that is fairer, faster and flawless for our customer. • Be the face of Connect Fibre and generate leads and interest in your area., • You will reach-out to communities and show them the incredible benefits of our product and how it will enhance their lives., • Deliver Broadband consultations to customers and upsell., • As an ambassador, you will build a rapport for customers and ‘wow them’ with our product., • Build strong relationships with colleagues, suppliers, and clients., • Become expert in our products (excellent training given)., • Network, host and contribute to events in your area., • Exceed your own sales targets., • Build trust and best practice and customer service., • Deliver the company’s KPIs. The Candidate We’re looking for Sales-People who want to become experts in their field. Useful backgrounds include: Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. • You will enjoy direct selling and finding solutions for customers., • You will be astute, confident, professional, polite, happy working individually and in a team, • Excellent communication and problem solving skills, • Happy with door-to-door sales, • A passion for our life changing product and service, • Field, door to door sales experience is advantageous but is not essential., • Possess a car and have a full clean driving licence (All business mileage paid) The Rewards • £28,000 Base Salary Plus Limitless Commission (OTE £45-£50,000), • Car Allowance £3,000, • 25 days holiday plus, bank holidays, • Company Pension, • Private Medical and Dental cover, • Business Tablet, • Business Mobile, • £1500 Employee Referral Scheme, • Superb Maternity Support Package, • Generous Business Mileage Reimbursement, • Continuous development and long-term career prospects Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business! Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential. (Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.) Reference: PBCF4

SENIOR CRM MANAGER UP TO £60,000 HYBRID – LONDON, 3 DAYS A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of 11 partners with direct-to-consumer brands to deliver high-impact lifecycle strategies. They work exclusively with Klaviyo and Shopify, positioning themselves as true experts in their niche. Collaboration, accountability, and culture are at the heart of the business. With a new East London office and a people-first mindset, they’re proud of their vibrant, social environment and growth-focused outlook. The Role This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. This is a hands-on leadership role where you’ll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation. Key Responsibilities: • Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts., • Act as the strategic lead for client CRM/retention programmes, advising on lifecycle strategies and optimisation., • Oversee all CRM briefs and execution across 20+ client accounts., • Own and report on CRM KPIs across accounts, ensuring measurable client growth., • Drive campaign testing, measurement, and optimisation., • Collaborate with account managers, designers, and copywriters to deliver best-in-class campaigns. Role Requirements Must-haves: • Strong Klaviyo expertise and enthusiasm (active in the community, e.g. events)., • Proven experience with ecommerce retention, ideally within Shopify., • CRM leadership experience (managing at least one direct report)., • Strategic background in CRM, ideally across multiple accounts., • Agency background or experience in a fast-growth ecommerce brand., • Ambition to step into a Head of CRM role, with a roadmap for progression in place.

The Assistant Manager is responsible for coordinating and delivering the leasing and reservations activities and assisting the Community Manager in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives.Acts

Compliance Manager (Electrical & Lifts) Location: Teddington Salary: £56,583 + excellent benefits Our client is looking for a motivated and experienced Compliance Manager to take ownership of electrical and lift safety across their housing portfolio. This is a hands-on role where you’ll be the named responsible person, ensuring services remain safe, compliant, and resident-focused. What you’ll be doing: • Leading on compliance for electrical and lift services, making sure all regulatory and legislative standards are met., • Providing expert guidance, training, and technical support across the business., • Managing contractors and consultants, ensuring work is delivered on time, to budget, and to a high standard., • Carrying out inspections, chairing performance meetings, and driving continuous improvement., • Supporting procurement with performance specifications and overseeing budgets., • Championing resident safety, ensuring clear and timely communication. What we’re looking for: • Strong background in compliance management, ideally in social housing., • Knowledge of electrical and lift legislation, with qualifications such as City & Guilds/NVQ 3 in Electrical Discipline and 18th Edition Wiring Regulations., • Experience using data to analyse performance and influence decision-making., • A collaborative leader with excellent communication and problem-solving skills., • Commitment to continuous professional development (membership of NICEIC/NAPIT or a relevant body would be a bonus). The benefits: • 29 days annual leave + bank holidays, • £360 annual wellbeing allowance., • Flexible working, • Health cash plan (dental, optical & more) with free cover for children.

PRODUCT MARKETING MANAGER UP TO £60,000 + BONUS HYBRID – LONDON 2X A WEEK Please note, you must be a UK resident and citizen to apply THE COMPANY This international education provider supports students who want to study abroad in destinations such as the UK, USA, Canada, Australia, and New Zealand. It offers academic and English language pathway programmes designed to help students progress to leading universities. The organisation provides students with guaranteed progression routes, world-class support services, and early access to university facilities. Backed by decades of heritage and a strong international presence, the UK team is scaling rapidly, delivering best-in-class experiences and helping students achieve their ambitions! THE ROLE As a Senior Product Marketing Manager, you will: • Define product positioning in the market and shape how programmes are presented to prospective students., • Conduct competitive analysis to identify key differentiators and inform strategy., • Lead go-to-market planning and execution for new programmes, partners, and pathways., • Partner with universities and internal teams, acting as the face of the organisation in building and strengthening relationships., • Manage account marketing: develop partner-specific strategies, maintain regular engagement, and ensure key actions are followed through., • Deliver compelling messaging that highlights the value of programmes and resonates across global markets., • Collaborate cross-functionally with marketing, product, and commercial teams to align activity with broader business goals., • Apply commercial acumen to prioritise marketing initiatives that drive student recruitment, revenue, and long-term opportunity., • Use agile approaches to streamline launches and scale repeatable processes across multiple markets. YOUR SKILLS AND EXPERIENCE • 5+ years’ experience in product marketing, within a global or fast-paced environment., • Proven ability to define product positioning, craft go-to-market strategies and deliver successful launches., • Strong commercial acumen, able to connect marketing initiatives with revenue growth and business objectives., • Experience managing partner or client relationships, with excellent stakeholder engagement skills., • Comfortable working cross-functionally, influencing teams, and driving alignment., • A self-starter with both strategic vision and hands-on tactical delivery skills., • Familiarity with agile methods and product-focused ways of working is a strong plus.

We are seeking an experienced General Manager to lead the operations of a prime luxury residential development. This is a senior leadership position where you will be responsible for driving service excellence, managing a professional team, and ensuring residents enjoy an exceptional living experience. Key Responsibilities: • Lead and inspire a high-performing front-of-house, concierge, and back-office team., • Deliver first-class resident services, fostering a culture of hospitality and professionalism., • Manage budgets, service charge accounts, procurement, and contracts., • Oversee compliance with statutory, health & safety, and building safety regulations., • Build strong relationships with residents, stakeholders, and service providers., • Ensure operational standards, policies, and procedures are consistently achieved. What We’re Looking For: • Proven leadership experience in luxury residential or high-end hospitality., • Strong financial and operational management skills., • Excellent communication, interpersonal, and stakeholder engagement abilities., • A proactive, hands-on approach with a focus on continuous improvement., • Comfortable working with HNWIs and maintaining discretion at all times. This is an outstanding opportunity for a motivated professional who thrives in delivering exceptional service within a prestigious environment. 📩 Apply now to be considered for this exciting opportunity.

Job Purpose As a Leasehold and Managing Agent Officer at Eastend Homes, you will play a vital role in delivering a high-quality, customer-focused service to our leaseholders, shared owners, and freeholders. Reporting to the Manager, you will manage a diverse and complex range of homeownership matters including service charges, leasehold transactions, S20 notices, Right to Buy applications, and lease extensions. You will manage the Managing Agents to ensure they are fulfilling the terms of their agreement. You will work closely with internal teams — particularly Major Works, Resident Involvement, and Finance — to ensure transparency, collaboration, and delivery of services in line with best practice and regulatory standards. Central to your role is building trust with residents and empowering them to engage meaningfully in the management of their homes and communities, aligning your work with Eastend Homes’ values: • We Care – by supporting victims, vulnerable people, and communities affected by ASB and safeguarding risks., • We Are Trusted – by acting with professionalism, integrity, and a commitment to fairness., • We Are Improving – by using data, feedback, and learning to strengthen services. 1. Customer Service & Leasehold Management • Be the key point of contact for homeownership residents, ensuring a responsive, empathetic, and respectful service at every interaction, taking a right first time approach., • Provide clear, tailored advice on leaseholder rights and obligations, including responsibilities for repairs, service charges, and communal areas., • Manage and resolve complex leaseholder queries, complaints, and disputes with sound judgement, legal awareness, and strong negotiation skills, building trust in the process (We are Trusted)., • Ensure managing agents are adhering to their obligations, chasing returns and where required carrying out annual inspections. 2. Service Charge and Financial Accountability • Contribute to the preparation, calculation, and issue of annual service charge estimates and actual accounts, ensuring accuracy and fairness working closely with finance colleagues., • Investigate and respond to service charge disputes transparently and professionally, in accordance with the lease and NHF guidance., • Collaborate closely with the Major Works team to ensure leaseholders are properly consulted and billed in accordance with Section 20 legislation, maintaining open communication channels. 3. Major Works & Section 20 Consultation • Act as a key liaison between leaseholders and the Major Works team during the planning and delivery of capital works, ensuring clear, timely information is provided., • Support statutory consultation under Section 20 of the Landlord and Tenant Act, ensuring leaseholders are engaged and informed throughout the process., • Attend site visits, walkabouts, and resident briefings with the Major Works team as required, embodying our commitment to continuous improvement (We are Improving). 4. Leasehold Transactions & Legal Processes • Manage leasehold-related processes including:, • Right to Buy (RTB) and Right to Acquire (RTA) applications: processing within statutory timescales, instructing valuers and legal teams, issuing Section 125 offers, and guiding residents through their rights and responsibilities., • Lease Extensions: processing statutory and voluntary requests, liaising with legal teams and surveyors, and ensuring clarity and professionalism, authorizing leaseholder permission for works requests., • Staircasing and resales for shared owners and leaseholders., • Remortgage, subletting consents, and licence to alter applications., • Maintain high standards of accuracy and compliance with all legal requirements. 5. Dispute Resolution & Enforcement • Handle breaches of lease, subletting concerns, unpaid service charges, or anti-social behaviour in accordance with Eastend Homes’ procedures., • Use negotiation, mediation, and enforcement skills to reach fair and legally sound resolutions while maintaining positive resident relationships (We are Trusted)., • Liaise with legal services when formal action is required. 6. Resident Involvement, Communication & Governance • Work collaboratively with the Resident Involvement team to actively engage leaseholders and shared owners, ensuring their views and feedback are captured and heard., • Support and facilitate resident input into the Homeownership Panel, enabling meaningful resident participation in shaping policies, service delivery, and strategic decisions., • Promote transparency, co-production, and open dialogue in line with NHF and regulatory standards, reflecting our value We are Listening. All criteria below are essential unless marked as desirable. 1. Experience • Experience working in leasehold, homeownership, or housing management services., • Strong ability to negotiate, mediate, and resolve disputes constructively., • Confident working with financial information, legal documents, and consultation processes., • Proven ability to collaborate effectively with multidisciplinary teams., • Desirable: Experience working with Major Works teams and Section 20 consultation processes., • Desirable: Relevant housing qualification (e.g., CIH). 2. Knowledge Skills • Sound knowledge of leasehold law, service charges, Right to Buy, and lease extensions., • Excellent communication and interpersonal skills — confident dealing with sensitive or complex issues with empathy and professionalism., • Proficiency in Microsoft Office and housing management systems., • Desirable: Understanding of the National Housing Federation’s Code of Practice and sector best practices., • Committed to Eastend Homes’ values:, • We Care – empathetic and supportive in all resident interactions., • We Are Trusted – acts with fairness, transparency, and confidentiality., • We Are Improving – takes initiative, welcomes feedback, and strives for excellence., • We Are Listening – values resident voice and adapts approach based on need., • Able to work flexibly, including occasional evenings or weekends., • DBS clearance required.

About the Role Cobalt are currently assisting one of the Build to Rent industry's leading businesses in their search for a front of house hire, for a luxurious Build To Rent development in Wembley London. This role is a Maternity Cover of 9 months FTC. For this position, the company will ideally want a professional background in either property, student accommodation, hospitality or customer service. You will be a pivotal member of the site/front of house team, ensuring that residents receive an excellent service, the building is maintained and managed efficiently to the company standard, and the team works as one. This role will report to the Residential Service Manager, providing an exceptional resident experience through delivery of first-class customer service. Responsibilities • Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home, • Conducting customers viewings and tours, • Dealing with renewals, • Undertaking pre-let inspections and scheduled inspections of communal areas, • Logging receipt and collection of customer parcels, • Building security and resident administration in line with GDPR, • Arranging and hosting events for residents, • Logging and reporting all Health and Safety tasks, • Administrative duties predominantly revolving around reports producing system reports Requirements • Demonstrable experience of working in customer-facing role; hospitality/property/customer service background, • Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site, • Continually strives to improve knowledge, skills and abilities to produce the best results, • A flexible approach, dedication to working well in a team, • Positive attitude and ability to go above and beyond for residents with little supervision, • Proficient with common software eg Microsoft/Windows etc, • Excellent communication skills, including written and verbal English and numeracy, • Experience with events desirable Responsibilities • Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home, • Conducting customers viewings and tours, • Undertaking pre-let inspections and scheduled inspections of communal areas, • Logging receipt and collection of customer parcels, • Building security and resident administration in line with GDPR, • Arranging and hosting events for residents, • Logging and reporting all Health and Safety tasks, • Administrative duties predominantly revolving around reports producing system report Requirements • Demonstrable experience of working in customer-facing role; hospitality/property/customer service background, • Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site, • Continually strives to improve knowledge, skills and abilities to produce the best results, • A flexible approach, dedication to working well in a team, • Positive attitude and ability to go above and beyond for residents with little supervision, • Proficient with common software eg Microsoft/Windows etc, • Excellent communication skills, including written and verbal English and numeracy, • Experience with events desirable

Risk Modelling Consultant – IRB For this role we can only accept applicants who have IRB Modelling experience and ideally skills in Python. You’ll be able to commute to London on a full time basis and be a UK Resident. There are some incredible benefits on offer here including super healthy client introduction commissions and a company Bonus scheme, healthcare etc4. You’ll be one of the first members of this Boutique Consultancy which means the potential to earn equity and share in the success of the Business. The Client: The Client are a fast-growing consultancy specialising in risk analytics and modelling services for leading financial institutions. Working with Tier 1 banks and other major clients, they provide cutting-edge solutions in credit risk, stress testing, capital adequacy & Data Management. Central London based. Requirements: For this role we can only accept applicants who have 3-7 years' IRB Modelling experience and ideally skills in Python. You’ll be able to commute to London on a full time basis and be a UK Resident. You’ll have IRB Modelling experience, ideally in Mortgages though this isn’t a must. SQL / SAS OR Python and be smartly turned out – this is a client facing role. You’ll be educated in a quantitative discipline such as Economics, Finance, Statistics, Mathematics, or Financial Engineering and have solid UK based experience in a Bank or FI. There will be a 2x stage interview process, initially Teams then face to face. We’re ideally looking for Candidates to start ASAP. Salary from £65-90k Base Keywords: Credit Risk Analyst, Modelling Analyst, Senior Credit Risk Analyst, Risk modeller, modelling analyst, Senior Analyst, IFRS9, IRB, Modelling, IFRS 9, Python, SAS, PhD, Quantitative, Quant, Analyst, Credit Risk Manager, Credit Risk Consultant

JobDescription and Person Specification Housing Officer Department: Neighbourhood and Communities Location: Local Office Base Grade/Salary: S02 £42,155-45,521 Reports To: Neighbourhood Housing Manager/Senior Officer Contract Type: Permanent / Full-Time (35 hours per week) Job Purpose To deliver a responsive, visible, and resident-focused housing service that ensures tenacncies are managed well, ASB is dealt with effectively, new tenants are welcomed. The Housing Officer will be the key point of contact on the ground for residents within their patch, addressing local issues, enforcing tenancy conditions, and supporting community cohesion in line with Eastend Homes’ values. • We Care – by supporting victims, vulnerable people, and communities affected by ASB and safeguarding risks., • We Are Trusted – by acting with professionalism, integrity, and a commitment to fairness., • We Are Improving – by using data, feedback, and learning to strengthen services. 1. Tenancy and Community Cohesion • Carry out regular estate inspections alongside the estate management team and residents to identify and resolve issues affecting estate conditions, such as fly-tipping, ASB, repairs, and caretaking standards., • Investigate and respond to reports of tenancy breaches, including subletting, hoarding, and unauthorized alterations., • Enforce tenancy conditions and support formal enforcement actions in partnership with legal and other relevant teams., • Respond to reports of anti-social behaviour, working with residents, the police, and external agencies, referring complex cases the the ASB Officer for advice and support., • Working closely with residents, identifying any vulnerabilities or support needs and referring to appropriate agencies., • Carry out tenant audits to ensure we ‘know who is behind the door’., • Monitor the quality of communal repairs and environmental issues, reporting and escalating where necessary. 2. Resident Engagement and Support • Be a visible presence on estates, building trust with residents through regular contact and proactive communication., • Attend residents’ meetings, walkabouts, and forums, feeding back residents’ views and following through on commitments., • Support vulnerable residents by making referrals to support services and working collaboratively with internal teams and external agencies. Providing enhanced housing management service where required., • Identifying safeguarding issues and reporting to appropriate services., • Promote community cohesion, supporting local events and initiatives that enhance community spirit and wellbeing., • Work with residents through the EMB to agree a local plan which identifies key areas for improvement, action and monitor achievements. 3. Collaboration and Performance • Work closely with repairs, caretaking, income, and leasehold teams to deliver a joined-up neighbourhood service., • Maintain accurate records and case notes on the housing management system., • Monitor estate performance indicators and contribute to service improvement plans., • Identify opportunities to improve the neighbourhood service offer and participate in service reviews. Person Specification All criteria below are essential unless marked as desirable. 1. Experience • Experience in housing or estate management, • Experience of managing tenancy breaches and ASB, • Experience of working with residents from diverse backgrounds, • Familiarity with safeguarding, support services and partnership working, • Understanding of health and safety issues related to estates 2. Knowledge Skills • Knowledge of landlord responsibilities under tenancy law, • Excellent communication and interpersonal skills – able to engage confidently with residents, colleagues, and partners., • Strong problem-solving skills and ability to manage competing priorities., • Confident in lone working and making decisions in the field., • IT literate with ability to maintain accurate records and use housing systems., • Committed to Eastend Homes’ values:, • We Care – empathetic and supportive in all resident interactions., • We Are Trusted – acts with fairness, transparency, and confidentiality., • We Are Improving – takes initiative, welcomes feedback, and strives for excellence., • We Are Listening – values resident voice and adapts approach based on need., • Able to work flexibly, including occasional evenings or weekends., • Willingness to travel between estates using public transport or own vehicle

SENIOR DIGITAL PRODUCT ANALYST £55,000 - £65,000 LONDON – 4X A WEEK THE COMPANY Join a fast-growing analytics team within a leading retail group that owns a diverse portfolio of high-street and digital brands. The business has been rapidly expanding and investing in its data capabilities over the past 18 months. This role sits within the Product Analytics pillar of the team and focuses on measuring and optimising product performance across the group’s extensive brand portfolio. You’ll report to the Analytics Lead and work closely with stakeholders across the business to drive insight-led decision making. THE ROLE This company is looking for a Digital Product Analyst to join and help measure and optimise digital product performance. The ideal candidate will have strong experience in digital journey analysis, on-site tracking metrics, and tools like SQL/BigQuery and GA4 (or Adobe Analytics). This role requires hands-on product/on-site analytics experience, familiarity with A/B testing, and the ability to collaborate with the GTM implementation team. They’ve recently migrated to GCP, with the platform fully set up and operational. You will have 2 junior team members reporting into you. SKILLS + EXPERIENCE • Google Analytics 4 (open to Adobe Analytics profiles), • SQL/BigQuery, • Web/Digital/Product Analytics experience – onsite customer journey analysis focus and metrics is key, • Ability to collaborate with the Digital Implementation team (Google Tag Manager), • Exposure to AB testing HOW TO APPLY If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Courage, authenticity, and timeless style are the core values of Ray-Ban, a leader in prescription and sun eyewear for generations since its establishment in 1937. From the introduction of the iconic Aviator model created for US military pilots, Ray-Ban has been at the forefront of cultural change, becoming a symbol of self-expression and worn by celebrities and public figures all around the world. In 2021, the same values were celebrated through the successful launch of the next generation of smart glasses, Ray-Ban Stories. Ray-Ban joined the Group's portfolio in 1999 and later redefined its distribution strategy leading to decades of growth. This role is mobile, across various Ray-Ban stores in London on a 3 to 4 days per week basis. Job Scope and Main Responsibilities · As an Optometrist you will work as part of a team delivering total satisfaction to our customers through conducting thorough eye examinations, contact lens assessments and aftercare. · You’ll offer our customers recommendations to the highest professional and ethical standards · You will use your knowledge to effectively identify customer needs and recommend eyewear and eye care solutions accordingly. · In addition you will act as an ambassador for Ray-Ban ensuring every customer is welcomed into the store and to ensure their expectations are exceeded throughout the customer experience. Responsibilities · Deliver excellent customer service and demonstrate a high degree of professionalism · Coach assistants to consistently deliver effective selling behaviors resulting in high customer engagement · Communicate with patients to get detailed case histories · Examine eyes of patients of all ages in accordance with the guidelines laid out by the College of Optometrists and the General Optical Council · Use specialist equipment for diagnosis and testing · Issue prescriptions for spectacles or contact lenses fit and check prescribed lenses in order to correct vision defects · Offer advice and reassurance about vision-related matters · Offer help and advice for patients choosing frames and lenses · Write referral communications to doctors as required in line with legal guidelines · Liaise with other medical practitioners and sometimes share the care of patients with chronic ophthalmic conditions · Meet sales target · Manage staff, including dispensing opticians and store staff as required · Supervise and train store staff · Network effectively with internal and external stakeholders · This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager Technical Skills - Portrait of a Perfect Candidate · Computer Savvy · Strong communication & listening skills · Customer service skills · Interpersonal skills · Organized & attention to detail · Negotiating & influencing skills · Coaching skills GOC license required What we offer · Great benefits such as free and discounted eyewear, generous holidays allowance, pension package, monthly commission structure, etc.. Great team focus and dynamic environment. · Flexible hours and working days , part-time up to 4 days per week, permanent contract. GOC license required Job Type: Full-time, or Part-time on a Permanent resident basis Schedule: • Day shift, flexibility to work weekends, flexible hours from 10 am to 6 or 7pm .

Estate Manager – Crouch End, North London 💷 Up to £65,000 per annum 🕗 Monday–Friday | 8:30am – 5:30pm About the Role We’re looking for an experienced Estate Manager to take full ownership of a prestigious mixed-use development in North London. You’ll be the visible lead on-site - trusted by residents, occupiers, contractors, and stakeholders - ensuring the estate runs smoothly and looks its best. This is your chance to set the standard for service, quality, and community engagement across an exciting, high-profile project. What You’ll Be Doing • Lead and inspire the on-site team to deliver exceptional service, • Oversee contractors, building operations, defects, and new asset mobilisation, • Manage the day-to-day running of the estate and public realm, • Ensure compliance with Health & Safety and statutory requirements, • Engage with residents and stakeholders, handling queries and feedback professionally, • Manage budgets, KPIs, reporting, and contractor performance What We’re Looking For • Proven experience as an Estate Manager / Senior FM within residential or mixed-use developments, • Strong M&E knowledge (CHPs, district heating systems, lifts, access control, etc.), • Experience working with developers and managing complex defect processes, • Highly organised, confident communicator, and strong leader, • Professional, proactive, and able to handle challenges diplomatically, • Passionate about delivering a first-class resident experience What’s in It for You • 22 days holiday, • Pension scheme, • Be part of a transformative regeneration project revitalising North London and bringing the community together Why Apply? This is a rare opportunity to lead operations within a landmark North London development, spanning residential, commercial, and community spaces. You’ll have the autonomy to shape standards, drive excellence, and make a lasting impact on one of the city’s most exciting regeneration projects.

Job Title: Residential Development Manager Salary: £50,000 - £55,000 per annum Working hours: Monday – Friday (9:00am – 17:00pm) Location: SE1 Profile Our client is the UK’s leading residential property services provider, managing over 330,000 homes across 5,800 developments in England, Wales, and Scotland. With more than 40 years of experience and a team of 3,300 employees, the company partners with developers, investors, freeholders, and over 1,600 Resident Management Companies to deliver expert management and customer service across the residential sector. Responsibilities • Effective service levels, and acting as the representative towards customers, clients and Developers as appropriate, ensuring all areas aspects of the development are fully presentable, serviced and properly maintained, • Maintaining working relationships with the committee of any Residents Association / RMC, RTM, • Attending meetings as appropriate and deliver on-going training needs to support the team, • Utilising appropriate internal and external methods and support, • Conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI’s and SLA’s are met., • Internal redecs, • Manage performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required., • Cost control and review of expenditure and accounts, including setting service charges and presenting of accounts together with preparation and presentation of bi-monthly financial summary reports., • Proactive customer / contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes., • Responding to complaints, up to Stage 1, and collaborating with Regional Manager in Stage 2 complaints responses, • Reviewing year end accounts and monitor financials. Quarterly reporting to the client., • Risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe., • Monitoring and supervision of contractors, carrying out works on and around the development., • Knowledge of High Building Safety and legislation, • Works orders and ensuring all orders are monitored and delivered within the designated time frame., • Knowledge of Section 20 consultation (working with major works team to expedite major works due), • Reactive/planned works are conducted to a high quality., • Ensure all irregular incidents are investigated and reported to the development manager., • Provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary, • Development consists of 270 units, • 5 Blocks, all high rise building over 18m, • 10 commercial units, • Service Charge up to 2 million, • 5 members of staff – 4 Concierge,1 Estate Operative,, • TPI qualified need to be level 2, 3,4, • Knowledge of managing high rise building and fire safety, • Service charge budget experience required, • Residential Experience, • 4 years’ experience working within the job title, • Birthday off, • 25 days annual leave, • Death in service 2 x annual salary, • Private medical care (Opt into – taxable perk), • Voluntary life 2025, • 4% Pension scheme, • Child care vouchers renew every January, • Long service awards – 10 years, • Sick pay – 6 months – 5 years = 6 weeks pay / 5 years – 10 years = Up to 12 weeks If this would something of interest, please apply with your CV and Niamh will be in touch

Purpose of the Role To provide onsite lettings and property management services to an exciting building to rent residential scheme development comprising 166 apartments in Sutton, South London. Responsible for the delivery of a first-class customer experience along with the team who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community. Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Resident Services Assistant it will be your responsibility to drive exceptional service at all times. Key Responsibilities • Provide support to the General Manager in the running of building, • Line Management of the Resident Services Assistant and any other staff deemed appropriate, • Provide first class customer service to residents, being the first point of for all residents and visitors, • Quality control of amenity spaces and apartments, ensuring they are well presented at all times., • Organising and hosting monthly residents' events and initiatives, to enhance the community feel of the scheme., • Engaging with residents and facilitation of any resident-lead events as well as quarterly meet and greets., • Management of amenity space hiring, • Responding to rental enquiries, scheduling and conducting scheme tours/viewings and agreeing offers, • Completing all applicant vetting in line with Savills procedures, • Ensuring marketing portals remain up to date at all times, • Organising and running tenant services via third parties and in-house, • Ensuring up to date resident communication via various channels including social media, • Seeking special offers and discounts for residents from local businesses, • Creating a community feel through communication, events and innovations, • To act as first point of call for residents to report maintenance issues, • Co-ordinating all contractor appointments, both third party and in-house, including defect warranty repairs, logging issues in order that required service levels are attained, • Organising minor works between tenancies to maintain first class presentation of apartments, • Completing check in and check out reports; determining deposit returns, • Carrying out mid-term inspections, • Arrears chasing and reporting, • Work alongside the Resident Services Manager to ensure H&S statutory requirements are meet across the development, • To set clear objectives in line with business strategy and to measure and manage performance against these, • To conduct regular 121 meetings, hold team meetings and complete probationary, interim and annual appraisals as per company guidance, • To provide equal opportunities to team members via allocation of opportunity (client exposure, project work, coaching and training) in line with our promotion, succession and talent process and our D&I strategy, • To adhere to all company processes in people management and to role model professional behaviours at all times, ensuring an inclusive workplace with zero tolerance of discrimination Skills, Knowledge and Experience • Strong customer service ethic / background, • Positive, can-do attitude, • Common sense approach, • Ability to think on their feet and make considered decisions, • Outgoing, warm and friendly personality, • Organised, meticulous, tenacious, • Excellent written and spoken etiquette, • IT literate and social media savvy, • Experience in undertaking viewings would be an advantage Working Hours - 40 hours per week, fully flexible across all days. Shift patterns 8am – 5pm (may vary). Additional hours may be required as per business needs & out of hours. Salary - £38,000 - £42,000 plus 10% discretionary bonus

The Small Works & Business Development Manager will oversee small works from £500 to £50,000, coordinate labour and materials, manage client relationships, and identify new commercial opportunities across central London estates and developments. Liaise directly with estate managers, resident manag

As a Resident Services Manager, you will play a central role in bringing the development to life. You will oversee beautifully designed co-living spaces, manage resident enquiries, coordinate parcels, conduct property viewings, and ensure every interaction embodies the brand’s values and fosters a

Maintenance Supervisor (1 Person Site) FM Service Provider London, Kings Cross Up to £55,000 per annum. CBW is currently recruiting for a Maintenance Supervisor (1 Person Site) to be based on a commercial building in Kings Cross. Reporting to the Contract Manager, The Resident Maintenance Superv

JOB OVERVIEW: The Resident Service Manager will work as part of a team responsible for the day-to-day operations and resident experience at a residential community. MAIN DUTIES AND RESPONSIBILITIES: • Lead by example, adopting company policies, procedures and values • Deliver exceptional

Property Manager – Fully home based (Herts/N London portfolio) - £44,500 Do you have experience of large/complex developments and high-rise blocks? Would you like to work fully home based within minimal resident queries/emails to respond to? Our client is one of the larger, reputable

Job Title:Estates Services Manager Location: Stockwell, London, SW9 Salary: £45,000 - £50,000 per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and m

JOB OVERVIEW: The Resident Service Manager will work as part of a team responsible for the day-to-day operations and resident experience at a residential community. The ideal candidate will be customer-focused, detail-oriented, and able to work collaboratively with team members and residents. MAIN

Senior Resident Services Manager - North London. We are seeking an experienced Senior Resident Services Manager to oversee operations across a multi-site Build-to-Rent portfolio in North London.

This role will report to the Residential Service Manager, providing an exceptional resident experience through delivery of first-class customer service. Arranging and hosting events for residents. You will be a pivotal member of the site/front of house team, ensuring that residents receive an excell

Youll provide expertise in all aspects of Block Management, from setting budgets to leading with resident engagement strategies. A respected Managing Agent in London is seeking a Senior Block Manager to lead on a high-profile portfolio and play a key role within their team.

The Assistant Manager is responsible for coordinating and delivering the leasing and reservations activities and assisting the Community Manager in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives.

We are seeking a Resident Services Manager to support the delivery of exceptional resident services across a thriving Build to Rent residential community. You'll over see daily operations, support a resident services team, and ensure a seamless, welcoming and professional experience for all resident

Notre client, une banque privée suisse de renom, renforce son équipe dédiée à la clientèle NRI (Non-Resident Indian) et recherche un Relationship Manager expérimenté pour développer et gérer un portefeuille de clients HNW/UHNW. Basé au choix à Genève, Zurich ou Londres, vous rejoindrez une structure ambitieuse, alliant expertise financière et approche sur-mesure, au sein d’un environnement international et exigeant. Vos Missions • Développer et fidéliser un portefeuille de clients NRI, en proposant des solutions d’investissement et de gestion de patrimoine adaptées à leurs besoins spécifiques (fiscalité internationale, transmission, diversification, etc.)., • Originer de nouvelles opportunités grâce à votre réseau existant et à une approche proactive, avec des objectifs clairs en termes d’assets under management (AuM) et de contribution au chiffre d’affaires., • Collaborer étroitement avec les équipes Investment et Risk pour concevoir des mandats et produits sur-mesure, tout en garantissant une exécution irréprochable des processus (KYC, conformité cross-border, politiques internes)., • Expérience confirmée (5 ans minimum) en front-office auprès d’une clientèle HNW/UHNW NRI, avec un track record avéré en asset gathering et en conseil en investissements., • Réseau solide et actionnable au sein de la communauté NRI, ainsi qu’une compréhension fine de ses attentes et de ses enjeux (réglementaires, fiscaux, culturels)., • Esprit entrepreneurial : capacité à identifier et convertir des opportunités, à construire un pipeline de prospects et à contribuer activement à la croissance de l’activité., • Excellentes compétences relationnelles : aisance dans la gestion de relations complexes, sens du service client et communication professionnelle (anglais indispensable, hindi ou autres langues indiennes un atout)., • Impact direct : Vous aurez la responsabilité de développer une activité stratégique pour la banque, avec une visibilité sur les résultats et une rémunération attractive (fixe + variable lié à la performance)., • Flexibilité géographique : Choix entre trois hubs financiers majeurs (Genève, Zurich, Londres), selon votre réseau et vos préférences., • Environnement stimulant : Collaboration avec des experts en investissement et en gestion des risques, dans une culture valorisant l’initiative et l’excellence., • Perspectives d’évolution : Opportunités de carrière au sein d’un groupe en croissance, avec un accent mis sur le développement des talents.

Property Manager Fully home based (Herts/N London portfolio) - £44,500.Do you have experience of large/complex developments and high-rise blocks?.Would you like to work fully home based within minimal resident queries/emails to respond to?.Our client is one of the larger, reputable agents and they

Senior Resident Services Manager - North London.Location: Multi-site portfolio, North London.Salary & Package: Competitive salary + generous benefits.We are seeking an experienced Senior Resident Services Manager to oversee operations across a multi-site Build-to-Rent portfolio in North London.This

Property Manager Fully home based (Herts/N London portfolio) - £44,500. Would you like to work fully home based within minimal resident queries/emails to respond to?. Working fully home based managing a portfolio of larger/complex developments and high rises situated within Hertfordshire and North

Our client are currently looking to recruit an experienced Maintenance Manager based in Knightsbridge (SW1X). This is a hands-on role where you'll be part of a small team, working closely with the Estate Manager and Resident Directors to ensure the property, communal areas, and plant equipment are m

Circa £30,000 Resident Service Associate Reporting to the Lettings Manager, the Resident Service Associate will be based at our Head Office in Manchester and will be responsible for ensuring a high standard of customer service with a focus on resident and community wellbeing with our Great Places H

Assist the Registered Manager in leading and supervising the care staff and young resident(s). Provide guidance, mentoring, and support to the care team to enhance their skills and professional development. Work with external agencies, schools, and families to provide holistic care.

Senior Asset Manager – Residential Portfolio.We are seeking an experienced Senior Asset Manager to take ownership of a prestigious residential development, home to high-network-worth individuals.The day-to-day operations are handled by an external management company.Oversee all aspects of resident

Activities Coordinator - Part Time at Greensleeves Care. Join to apply for the Activities Coordinator- Part Time role at Greensleeves Care. As an Activities Coordinator, you will, in conjunction with the Registered Manager, plan a varied programme of activity around the needs of your resident group.

As a Deputy Home Manager, youll be making sure the level of clinical care we offer goes beyond just professional standards and statutory, regulatory, and legal requirements. This means providing specialist nursing support and advice, taking responsibility for resident care in the Home Managers absen

As the Membership Manager you will drive new business proactively, from initial prospecting to signed contract, and achieve budgeted yearly Study & Resident membership acquisition and retention forecasts. We are seeking an experienced Membership Manager who will be responsible for executing all acti